Hi!
I have a few very annoying problems I want to get rid of.
The first is that all sorts of push notifications are often (if not always) very delayed. For example, when someone's played Wordfeud and it's my turn it can take up to 20 minutes before the phone alerts me. Same thing with Whatsapp and other apps. I did a factory reset recently and the problem seemed solved but after just a few hours the delays began to appear again. Both with 3G and Wi Fi.
It is the same thing with the built in FB-chat. Sometimes messages are also delayed for up to an hour. Occationally when I enter the Message hub and swipes to Online tab the messages arrives but it's rare. It could at first appear as work when two or maximum three messages arrives but then the conversation just dies and I must go to the Facebook app to view and continue the chat. Also after the factory reset it worked somewhat fine but just like with Push notifications it didn't work long enough... Same here, both over 3G and Wi Fi.
Does anyone have a single clue of what the issue is here?
Is the phone checking for new notifications in a certain pattern, like every 30 minutes?
I'm not completely sure if this is the right forum for this but I'm beginning to be kind of desperate. Notifications on iOS and Android works like a charm and I don't think the Lumia with WP should be behind in this matter.
Extremly thankful for answers.
Regards
Mikael Ivarsson
Nokia Lumia 800
OS version: 7.10.8773.98
Zune: Latest available
its not a problem of software, its a wanted feature of microsoft, wp7 doesnt have any multitastking, so if you turn of wifi and whatsapp is running, wifi is turned off for some minutes and if you turn on screen, wifi connects and whatsapp gets your messages, thats what i realized..
next phone wont be wp. :/ nice OS but the little things like this are annoying
facekill1337 said:
its not a problem of software, its a wanted feature of microsoft, wp7 doesnt have any multitastking, so if you turn of wifi and whatsapp is running, wifi is turned off for some minutes and if you turn on screen, wifi connects and whatsapp gets your messages, thats what i realized..
next phone wont be wp. :/ nice OS but the little things like this are annoying
Click to expand...
Click to collapse
Thanks for the reply!
But that's the strange thing, even if i don't turn off the screen and keep the phone "awake" there are no toast. The push notifications were instant for a few hours after the factory reset so there must be something that is "blocking" push messages. Same thing with the fb-chat. The chat should also work without problems even when the screen is turned off.
Me too are also considering walking out of Microsoft on this one. The OS is very beautiful and everything is so thought through but they still have som work to do.
Yes, background agents run every 30 minutes
thats why i wont buy a wp phone anymore. its really annoying and not SMARTphone like!
But shouldn't push messages be pushed through nearly instant?
it should be popup in the second it arrives
Exactly. Even if the screen is unlocked and wifi 3G is connected and all that it still is a delay.
The problem seem to have solved itself! I don't know what I've done but one morning I woke up and everything worked smoothly. Let's hope the issue doesn't return!
Data connection should be enabled for Push notifications to work. Maybe you went above your data cap or sometimes the 3G reception got lost.
Also, are you sure that app uses Push notifications and not regular Toasts sent by a background agent ?
Related
Has anyone else noticed their Lumia using 3G when it shouldn't be e.g. at home with a working wifi access point?
Mine has done this a few times and because WP7 is so clean and simple it's pretty hard to see what's actually going on - there's no data counter. And to make it worse the data icon shows in the status bar even when wifi is on. Ideally it would show one or the other.
Yes, I notice that too. It could be a bug.
BlitterTwisted said:
Has anyone else noticed their Lumia using 3G when it shouldn't be e.g. at home with a working wifi access point?
Mine has done this a few times and because WP7 is so clean and simple it's pretty hard to see what's actually going on - there's no data counter. And to make it worse the data icon shows in the status bar even when wifi is on. Ideally it would show one or the other.
Click to expand...
Click to collapse
Yup, I think it uses 3G when the phone is locked, as the phone seems to disconnect from Wi-Fi when you lock the phone. Another bug that probably needs addressing.
Yes! This affects me too.
It switches to 3G randomly when I'm on wifi and kills my data without me realising (or shows failed page loads when I have full wifi reception).
It also turns off wifi whenever I lock phone which seems to disrupt/cancel all push messages! Push messaging just isn't working.
So is this problem unique to Lumia 800?
i've noticed this too. it'll also present me with wifi hotspots to connect to, including ones it should be connected to.
as of now, i don't know whether it's an issue with locked or unlocked handsets. my handset was bought unlocked with no branding, but i've noticed some of the bugs i'm having don't seem to happen on network locked/branded handsets.
It's not a Lumia thing, it's just how WP works. Turning off wifi to save on battery use I guess. Android has the same default setting, although it allows you to change it.
I can understand it using 3G for background processes, like you say Android does the same thing.
What I can't understand is it using 3G when I am using the web browser on the phone, and the Wifi icon is lit at the top of the screen.
Rusty! said:
It's not a Lumia thing, it's just how WP works. Turning off wifi to save on battery use I guess. Android has the same default setting, although it allows you to change it.
Click to expand...
Click to collapse
That's not the case actually, before the firmware update I used to get my notifications, after the update, I don't, I think Nokia did it on the firmware update.
Which firmware was this working in btw?
Oh and turning off WLAN when you have an active connection does NOT save power. It only saves power when there isn't an active connection because the 3G uses more for retrieving background data (eg. regular email, social networking updates) and *much* more for retrieving heavy data. I have tested this on numerous Nokia phones.
^ i got the opposite result - normally i have WLAN turned on at all times, because it always connects to wifi at home and at work. my battery lasted much longer (it lasted the night with 39% left, as opposed to going flat sometime in the night) with just the 3g turned on.
I noticed that wi-fi only stays on after you lock the screen if the phone is charging. Otherwise it cuts the conncetion. Very annoying indeed if you are downloading big games over wi-fi. However I get my notifications and emails just fine in any case. Remeber though, windows phone doesnt support proper push, hence why they cant get skype to recieve calls in the background. Facebook and whatsapp push always comes about 3-4 minutes later than needed.
Another thing that i have been testing for a while on various phones (nokia n9 included, not the lumia because it's too unreliable) and also got mentioned in this tread is wi-fi vs 3g consumption.
So my results are:
with 3 emails 15-30 mins sync or push for one, at least one push service eg, facebook, vkontakte whatsapp etc (where possible)
i concluded that if you just leave the phone there for a day in standby and dont use it, it drains quicker with wi-fi on. Everytime. Every phone.
However when using the internet eg. browsing for half an hour etc. wi-fi uses a lot less battery than 3g.
So only use the wi fi when you need it and switch it off for background tasks. (WP7 does that anyway, for a reason)
Sorry, I cannot post the links since I'm such a noob, XD. In approximately 7 messages I'll edit with the full links.
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Hi XDA! I'm the proud owner of a SGSII since Sept 2011. A problem I've had since day one is that Whatsapp, Gmail, FB, etc don't behave in a "push" manner, meaning I'll often get the notifications half an hour after they should have arrived.
Recently, I rooted and updated my phone to Samsung's ICS rom and noticed that, when I woke up in the morning, I wouldn't have any notifications until I started toying with the phone for about 5 minutes, in which moment I would be flooded by emails, FB messages, whatsapp messages, etc.
Hoping to kill this unhealthy trend I upgraded to CM9 and flashed the latest radio through recovery. My problem now is that the moment the phone switches the screen off, it seems to lose connection with google servers. (I interpret that when the WiFi and network icons are colored grey instead of blue is because they have no connection to google servers, please correct me if I'm wrong.). Of course, my original problem stands but it is now aggravated by the fact that this happens every time I turn the screen off. WiFi remains on, but without server connection, as in this screenshot: i.imgur.com/SkLrQ.png
My ICS version is 4.0.4, I'm using the 22-04 CM nightly, I usually update it once a week more or less and will do it tonight to rule this out. I guess if it were a CM problem there would be more awareness about this. More info about my phone: i.imgur.com/y6avq.png
I should note that my WiFi sleep policy is turned to never switch off WiFi. Also, I leave my phone charging every night before going to bed. WiFi is always on while discharging but I still don't get the e-mails: i.imgur.com/0W37j.png
Please XDA, is this a phone problem? a rom problem? a router problem? Your help will be very much appreciated.
Don't hesitate to ask if you need more data for diagnostics.
Ysasmendi said:
Sorry, I cannot post the links since I'm such a noob, XD. In approximately 7 messages I'll edit with the full links.
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Hi XDA! I'm the proud owner of a SGSII since Sept 2011. A problem I've had since day one is that Whatsapp, Gmail, FB, etc don't behave in a "push" manner, meaning I'll often get the notifications half an hour after they should have arrived.
Recently, I rooted and updated my phone to Samsung's ICS rom and noticed that, when I woke up in the morning, I wouldn't have any notifications until I started toying with the phone for about 5 minutes, in which moment I would be flooded by emails, FB messages, whatsapp messages, etc.
Hoping to kill this unhealthy trend I upgraded to CM9 and flashed the latest radio through recovery. My problem now is that the moment the phone switches the screen off, it seems to lose connection with google servers. (I interpret that when the WiFi and network icons are colored grey instead of blue is because they have no connection to google servers, please correct me if I'm wrong.). Of course, my original problem stands but it is now aggravated by the fact that this happens every time I turn the screen off. WiFi remains on, but without server connection, as in this screenshot: i.imgur.com/SkLrQ.png
My ICS version is 4.0.4, I'm using the 22-04 CM nightly, I usually update it once a week more or less and will do it tonight to rule this out. I guess if it were a CM problem there would be more awareness about this. More info about my phone: i.imgur.com/y6avq.png
I should note that my WiFi sleep policy is turned to never switch off WiFi. Also, I leave my phone charging every night before going to bed. WiFi is always on while discharging but I still don't get the e-mails: i.imgur.com/0W37j.png
Please XDA, is this a phone problem? a rom problem? a router problem? Your help will be very much appreciated.
Don't hesitate to ask if you need more data for diagnostics.
Click to expand...
Click to collapse
So, what exactly is your problem?
1. Push notifications take several minutes to appear on your phone:
That's quite normal. Push does not mean that you will have no delay.
2. Google service (Gmail) does not sync onm your phone:
Have you wiped cache partition and Dalvik cache?
Have you cleared Gmail app data?
Have you done a factory reset?
Maybe you need to remove your current Google account and re-create it afterwards.
Good luck !
Thanks for answering!!
It_ler said:
So, what exactly is your problem?
1. Push notifications take several minutes to appear on your phone:
That's quite normal. Push does not mean that you will have no delay.
Click to expand...
Click to collapse
No, the problem is that every time the screen goes out while on WiFi, the phone will lose connection with the Google Servers. This doesn't delay the e-mails and messages from coming in, it directly prevents it. Messages won't come through until I've toyed with the phone for several minutes after waking it up
It_ler said:
2. Google service (Gmail) does not sync onm your phone:
Have you wiped cache partition and Dalvik cache?
Have you cleared Gmail app data?
Have you done a factory reset?
Maybe you need to remove your current Google account and re-create it afterwards.
Good luck !
Click to expand...
Click to collapse
Yes, I wiped all the caches and cleared Gmail data. Since this post, I updated to latest CM Nightly, Siyah Kernel and XXLPS radio (which I believe is the latest). Still no improvement.
Will keep trying variables and update with results. Thanks for your help.
I have a similar issue with my Android devices as well, pretty sure it's not related to the internet since I've tested 3 phones (stock nexus one, stock galaxy nexus and custom SanFran) on 3 different wifi networks and they all seem to lose google server connection every 16 minutes.
going into *#*#8255#*#* i can see heartbeat timeouts every 16 minutes whenever the phones are connected to wifi network.
the only thing i haven't tried is to sign into another google account, will try that sometime in the future but not sure if that's going to help.
shudnt be wifi problem. i am using whatsapp on 2G / 3G and having same problem as well. Only started when moved over to ICS. Did not seem to have this problem when in GB.
You sure you don't have wifi sleep modus on while screen is off?
It's in the settings somewhere.. (maybe by battery and maybe by connections/wifi?)
Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
EDIT 3: I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
EDIT 4: Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Racer Of All said:
Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
Click to expand...
Click to collapse
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Okay, I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
njfoses said:
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Click to expand...
Click to collapse
Have it, and it is unchecked. That's the weird thing, wi fi doesn't actually turn all the way off because SOMETIMES I do get the push notifications (late, however).
sgt. slaughter said:
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Click to expand...
Click to collapse
Let me know if that works, if so at least I know I'm not the only one xD
Racer Of All said:
I DID apply the SmartSync fix
Click to expand...
Click to collapse
what is the smart sync fix?
When I installed this app, my cpu reduction and frame rate reduction was enabled. Does that mean this is standard with this phone. Does using this app to disable those setting improve the performance?
Issue continued overnight, tried various other things and nothing seems to fix it. I want to get my notifications but I don't want to destroy my battery life xD is anyone else having this issue?
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
This one:
http://forum.xda-developers.com/showthread.php?t=1697375&highlight=smartsync
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
AardvarkAttack said:
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
Click to expand...
Click to collapse
It's definitely not a hardware problem because if that was the case the phone wouldn't work with wi fi almost at all. My wi-fi connection is rock solid even when the screen is off, just for some reason it won't notify I have the messages until the screen gets turned on.
I did some tests on my gf's stock phone and she's having the same issues, I told her to do some tests on her parents wi-fi when she goes there. I wonder if sgt slaughter has any news.
Btw if you definitely need them on time and need to be on wi fi but don't care about battery life that much just enable best wi fi performance.
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
Actually more like a Smart Sync break ... The built in settings/app put your data connections to sleep when your phone goes to deep sleep; this is done to save battery when phone not in use for extended period.
Some folks hate losing the data connections so a flashable "fix" is available for the "problem" ... Look around; you'll find it
Sent from my EVO using XDA
its a sense problem, there's a thread in the one x forums on how to fix it. I'll post when I get home if I can find it. it shuts down to a 'power save' mode after a while plus after midnight or 11 or something.
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
AardvarkAttack said:
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
Click to expand...
Click to collapse
Yes my setup also had the wi-fi fix, I can even see my phone connected to the router when the screen is off, the connection is strong.
I had a suspicion it was probably the basic transfer rate of the browser and for some reason I could not adjust this on my fancy 100 dollar router with dd-wrt flashed onto it so I set up a repeater with my older router on stock settings. It seems like the notifications are coming through better now (albeit not instantly) but at least I don't have to turn my screen on every time. It might be a placebo effect or just luck (because at times it does work even with my other router).
EDIT: Ignore the italicized sentence. It was just a stroke of luck, the problem came back.
I'm out of ideas at this point xD
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
batgrrlx said:
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
Click to expand...
Click to collapse
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Racer Of All said:
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Click to expand...
Click to collapse
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
batgrrlx said:
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
Click to expand...
Click to collapse
On. When I turn it on it pretty much eliminates the issue, it acts just like 3G. But for me 3G is almost perfect (a couple seconds of delay but I can deal with that). Remember though that if you leave it ticked on it will destroy your battery life.
WiFi is on, best WiFi performance is on as well.. I'll run it this way a couple of days and see if I can replicate the problem.
I just wanted to say that I've been having similar issues. I have tried turning on best wifi performance, but I don't think that is helping. For one thing, when I have that turned on, when I wake the phone, the wifi is often times not connected, and it shows 3G. Then it will connect to wifi shortly after I wake the phone. On top of that, I'm still not getting notifications on time. I was notified of an email when I woke the phone that actually came in 10 minutes earlier. Hopefully HTC/Sprint is aware and working on a fix.
Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.
Ok, this is a good one. I'm a long time root/custom ROM person all the way back to a G2 and I've not heard of something like this happening.
I got an S5. Rooted it successfully with Chainfire's auto root as described here: https://www.youtube.com/watch?v=qaZvtGwwziQ
All was well, but after a few days, I began to notice that I was not getting notifications regularly. After quite a bit of testing, and here is where it gets really weird, I was able to determine that:
-When the phone is connected to wifi and
-When the screen is off
I get NO notifications. Gmail, Facebook, Life360, nothing comes through. I've waited 5+ minutes to get one, and nothing. Then, when I turn the screen on, they all come flooding in at once. If I disable wifi, notifications come through fine. This makes no sense to me. SMS and MMS however, work fine regardless of root and/or wifi connection.
I spent quite a bit of time with a TMO rep who did all she could do to no avail. She said I should return the device for another one, which I did today.
On an unrooted, brand new device (no apps installed either), I could now get these notifications when connected to the wifi. Strange, but ok. So I rooted it, and the SAME problem began again. No notifications when on wifi.
I must have sent 30+ emails to myself trying various things to get it to work on wifi, but no dice.
I checked to make sure wifi stays on when the phone is alseep, and it was.
I checked the Samsung push service was active, and it was.
I am on the ANCH update.
I am seriously stumped here. I suppose my next step is to unroot it and see if the problem goes away. I am really surprised that no one else has reported this!
Thanks so much for your time and input. This one is killing me...
Chris
Well, I just took the NE6 software update via Kies, and nothing has changed.
I should also have said in the first post that when on wifi, and the screen is ON, all notifications are instantly delivered.
/sigh
Again, thanks for any input.
Chris
Have you tried different wifi access points? You could have background data disabled under power saving mode. I remember seeing an option to block notifications while the screen is off. I can't remember exactly where the option is located tho.
savoritz said:
Have you tried different wifi access points? You could have background data disabled under power saving mode. I remember seeing an option to block notifications while the screen is off. I can't remember exactly where the option is located tho.
Click to expand...
Click to collapse
Thanks for the thoughts. Really appreciate the input.
I have not had a chance to try other wifi access points yet, but will do that today I hope.
I did check all the power saving modes, and all were disabled.
I'll look for an option to block notifications when the screen is off, but it seems like if that was turned on, then I wouldn't get notifications regardless of being on wifi or not.
Interesting note though: Last night, on wifi, I did get notifications for some emails. So it does "work", but they are very, very delayed. I'll try and determine how delayed today as well, but for now, I will just leave wifi disabled
Again, thanks very much for any input.
Chris
Did this ever get fixed? I've been experiencing the same issue it's driving me nuts. I have my phone set to not sync, I'll manually sync but it will take several minutes, if ever to sync. My phone is getting good wifi speeds between 60-90mbits down, and I can browse the Web without delay but stuff that syncs... Facebook, Gmail, etc. All have an excessive delay.
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Hello,
I'm from Windows 10 Mobile (and previously WP 8.1 and WP 7) and I also used iOS from time to time on an iPad. However I have now an Android phone (OP7TPro), and there is something particularly bothering me:
I'm part of those people who turn off their phone for the night and then turn it on upon waking in the morning. But sometimes I like to keep notifications in my notifications center to act on them later (the following day for example, or even later).
However on my new Android device I realized they automatically go away from the notifications center after turning off the phone and then turning it on. I can't figure out how to solve this problem.
Could you help me please?
(also I heard the notifications management on Android is quite weird, but I didn't understand exactly why)
Thank you in advance!
Zelmax said:
Hello,
I'm from Windows 10 Mobile (and previously WP 8.1 and WP 7) and I also used iOS from time to time on an iPad. However I have now an Android phone (OP7TPro), and there is something particularly bothering me:
I'm part of those people who turn off their phone for the night and then turn it on upon waking in the morning. But sometimes I like to keep notifications in my notifications center to act on them later (the following day for example, or even later).
However on my new Android device I realized they automatically go away from the notifications center after turning off the phone and then turning it on. I can't figure out how to solve this problem.
Could you help me please?
(also I heard the notifications management on Android is quite weird, but I didn't understand exactly why)
Thank you in advance!
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Instead of turning your phone off, just turn on dnd (do not disturb)