Cannot get a 3G connection on my unlocked 920 - Nokia Lumia 920

I unlocked my 920 from EE & I am using it on Vodafone but I cannot get a 3G connection. It stays on EDGE all the time & that connection is fine as far as data just no 3G.
Input the APN settings from the Vodafone website & that was no help.
Contacted Vodafone CS but they could not help me.
So anyone have any suggestions?

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Have you checked in the ##3282 menu to ensure that the proper bands and network type are selected?

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dc/dc said:
Have you checked in the ##3282 menu to ensure that the proper bands and network type are selected?
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Went into it but what is it I am supposed to be looking for in there, it appears to be an engineering menu & I am not sure what bits I should be checking?

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Sorry for the double post but I should add I have contacted both my network and Nokia and neither was able to help me with this.

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Super Chimp said:
Went into it but what is it I am supposed to be looking for in there, it appears to be an engineering menu & I am not sure what bits I should be checking?
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1. Tap the dots in the bottom right-hand corner:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
2. Tap Settings
3. In the drop-down menu under "Network type", select automatic if it's not already (2G will be EDGE/GPRS, 3G will be HSPA/UMTS. and 4G is LTE)

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also make sure 3G band is set to automatic instead of band 2 or something like that, I had a bad experience seeing my phone not getting any signal at all after mistakenly put the 3G on band 2 only and no network could get connected.

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This worked for me with unlocked Lumia 920 bought from Phones4U
forums.wpcentral.com/htc-8x/208759-internet-mms-apn-settings-vodafone-uk.html

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petewaugh said:
This worked for me with unlocked Lumia 920 bought from Phones4U
forums.wpcentral.com/htc-8x/208759-internet-mms-apn-settings-vodafone-uk.html
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That won't fix the OP's issue. The OP gets data on EDGE, just not 3G.

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I eventually took it to an area with a very strong 3G signal and it went onto 3G. But it's still very choppy and I have an issue that if it drops off 3G it can be hard to get it to go back onto it unless I take it to a max strength signal area.

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Super Chimp said:
I eventually took it to an area with a very strong 3G signal and it went onto 3G. But it's still very choppy and I have an issue that if it drops off 3G it can be hard to get it to go back onto it unless I take it to a max strength signal area.
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That could be or your operator or the firmware.
The operators can control the amount of cell phones handing off from 2G to 3G, also the network does the same if the 3G is very congested.
Also the firmware may take a heavy part on this if the operator has some special configuration on its handset to go easily on 3G camping.

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ellokomen said:
That could be or your operator or the firmware.
The operators can control the amount of cell phones handing off from 2G to 3G, also the network does the same if the 3G is very congested.
Also the firmware may take a heavy part on this if the operator has some special configuration on its handset to go easily on 3G camping.
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It did a network settings update recently, maybe because my network is starting to carry it, but that doesn't seem to have helped all that much.

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Super Chimp said:
It did a network settings update recently, maybe because my network is starting to carry it, but that doesn't seem to have helped all that much.
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it does not just happen to phones on other networks, I have a lumia on the EE network and I don't get full 3g always, its always switching between EDGE and 3G although the signal is supposed to be strong, called into customer support and they told me it was due to network congestion.. :|

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klcow said:
it does not just happen to phones on other networks, I have a lumia on the EE network and I don't get full 3g always, its always switching between EDGE and 3G although the signal is supposed to be strong, called into customer support and they told me it was due to network congestion.. :|
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But the GS3 I came from didn't have anything like as much problem in this area.

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I solved my problem...
Super Chimp said:
But the GS3 I came from didn't have anything like as much problem in this area.
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I had a similar problem and I solved it by forcing 3G only... this happens when the 2g or E signal is very strong while 3G is weak:
dial the following: ##3282#
it will open a menu for you, go to the bottom where settings are and choose settings, under settings there is something called "network type" choose 3G from there and you should see it.
this will tell you if it is a carrier issue or a phone issue. I don't recommend always having it that way as it will drain your battery when signal is low and drop calls instead of switching to 2G during calls.
Regards,
Saleh

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khabtisa said:
I had a similar problem and I solved it by forcing 3G only... this happens when the 2g or E signal is very strong while 3G is weak:
dial the following: ##3282#
it will open a menu for you, go to the bottom where settings are and choose settings, under settings there is something called "network type" choose 3G from there and you should see it.
this will tell you if it is a carrier issue or a phone issue. I don't recommend always having it that way as it will drain your battery when signal is low and drop calls instead of switching to 2G during calls.
Regards,
Saleh
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Click to collapse
Thanks for that.