IMEI gone - Galaxy S II Q&A, Help & Troubleshooting

Hi all,
I'm looking for some advice please. I recently got a Galaxy S2 from a family member after they upgraded to an S3. It was running completely stock Gingerbread 2.3.3 not rooted or anything. Anyway, wanting to clear it out, I went to the security menu and proceeded to erase and wipe. Everything booted back up fine but no EMEI number, and no cell data or baseband showing. I followed some of the guides on here to try and fix the /efs folder (after upgrading to Jelly Bean and then rooting), edit the nv_data files with a hex editor and finally downgrading to back to the stock 2.3.3 Gingerbread ROM. Oh and I tried the SGII Repair app too. Still nothing can fix it. By the way, it's not blocked.
I'm at a loss. I don't know what else to try, unless I hadn't downgraded properly?
Please someone, I will have no hair left!

Contact Odia via PM & wait patiently for a response (I.E you send a PM & wait for a reply, you don't send any 'reminders') & he may be able to fix it for you for a small 'donation' (Tho I'm not even sure if he still does this kind of thing).
Other than that, without an EFS backup, it's a service centre or get a new phone job.

MistahBungle said:
Contact Odia via PM & wait patiently for a response (I.E you send a PM & wait for a reply, you don't send any 'reminders') & he may be able to fix it for you for a small 'donation' (Tho I'm not even sure if he still does this kind of thing).
Other than that, without an EFS backup, it's a service centre or get a new phone job.
Click to expand...
Click to collapse
-1
Sent from my iPhone using Tapatalk
---------- Post added at 09:06 AM ---------- Previous post was at 09:05 AM ----------
eighteentee said:
Hi all,
I'm looking for some advice please. I recently got a Galaxy S2 from a family member after they upgraded to an S3. It was running completely stock Gingerbread 2.3.3 not rooted or anything. Anyway, wanting to clear it out, I went to the security menu and proceeded to erase and wipe. Everything booted back up fine but no EMEI number, and no cell data or baseband showing. I followed some of the guides on here to try and fix the /efs folder (after upgrading to Jelly Bean and then rooting), edit the nv_data files with a hex editor and finally downgrading to back to the stock 2.3.3 Gingerbread ROM. Oh and I tried the SGII Repair app too. Still nothing can fix it. By the way, it's not blocked.
I'm at a loss. I don't know what else to try, unless I hadn't downgraded properly?
Please someone, I will have no hair left!
Click to expand...
Click to collapse
Is your phone under warranty or not?
Sent from my iPhone using Tapatalk

Nope - no warranty. I can't figure this out. Why would a wipe and restore ruin a perfectly working phone?

No idea. And it's not particularly relevant in that it's not going to somehow enable you to fix it if you know what went wrong (which is how you'd normally troubleshoot a problem).
Once your IMEI is gone, your options are very limited if you don't have an EFS backup.
Given you have no warranty, if Odia can't/won't help, try local mobile repair shops. They may be able to fix it more cheaply for you than Samsung/authorised repairer.

Related

problem i9100 IMEI and Baseband

Hi evrey one
my phone losing IMEI AND BASEBAND and after some trying to fix the problem i get the IMEI 004999010640000
and every time i restart the phone i lose the IMEI AND BASEBAND again until i turn off the phone, remove sim card and battery and waiting about two minute, when turning on the phone i get the IMEI
004999010640000 again
how can fix yhis problem?
thenx
Restore your EFS backup. Lots of threads on here that tell you how to do this. No backup ? Then you have a fairly serious problem.
i dont have backup
No backup eh ? As I said, that's a problem. OK. I assume you haven't rooted the phone or put a custom rom on it & are still running stock firmware ?
If you are still running stock/haven't flashed anything, send it in for warranty service. No point taking risks around losing your warranty through flashing things now.
If you have rooted the phone/been flashing non stock firmware on it, there are several apps on Google Play which claim to be able to recover your EFS/IMEI, they might be worth looking at.
There are also many threads on here outlining methods you can use to try and recover your EFS/IMEI (do a Google search & append XDA to your search terms).
If none of these work, you can contact a member on here called Odia who might (absolutely no guarantees whatsoever) be able to recover it for you (for a small donation). But contacting Odia should be your final step as I doubt he'll even consider helping you unless you've tried everything else first.
Contact odia or go service center
Sent from my GT-I9100 using xda premium

[Q] Problem: IMEI number, serial number, baseband, etc. unknown

Hello!
I have a samsung galaxy SII that has lost all network connection (wifi works though). It's just a check of the pillars and cant either call or text.
When you go in and check Baseband it says unknown. Similarly, IMEI, serial number and all network related stuff.
I have searched and found EFS Pro but it did not work following the wizard.
Is there anyone out there who can help me get my phone working again?
Would appreciate any help very much!
Im running CM9 stable by the way.
Restore your EFS backup. No EFS backup (Gee, that would be a shock. Everyone does those ) either service centre & explain what you've been doing with the phone (and hand over the contents of your wallet to have it repaired), or if you contact Odia by PM (and wait patiently for a reply, do not hound him) he might be able to recover it for you.
Have you tried to reflash baseband through Odin?
KUMAz said:
Hello!
I have a samsung galaxy SII that has lost all network connection (wifi works though). It's just a check of the pillars and cant either call or text.
When you go in and check Baseband it says unknown. Similarly, IMEI, serial number and all network related stuff.
I have searched and found EFS Pro but it did not work following the wizard.
Is there anyone out there who can help me get my phone working again?
Would appreciate any help very much!
Im running CM9 stable by the way.
Click to expand...
Click to collapse
Please answer these questions:
1. Did your problem occur after flashing in CWM recovery with your phone charging?
1. Do you have a good /efs backup?
2. Have you ever flashed Siyah kernel before?
3. Post screenshots of Settings>About phone, and Settings>About phone>Status on your phone.
thanks
przemcio510 said:
Have you tried to reflash baseband through Odin?
Click to expand...
Click to collapse
No I have not tried it yet, you do not have a good guide on how to do it?
Thanks for reply!
Jokesy said:
Please answer these questions:
1. Did your problem occur after flashing in CWM recovery with your phone charging?
1. Do you have a good /efs backup?
2. Have you ever flashed Siyah kernel before?
3. Post screenshots of Settings>About phone, and Settings>About phone>Status on your phone.
thanks
Click to expand...
Click to collapse
1. I do not know, I got the phone from a friend who had the same problem with it. He ran the phone stock. So I flashed the CM9.1 and after it worked it in about a week and then it stopped working again simply. He bought the phone used so do not know what is done with it before. However, I had the charger when I tried to flash it yesterday, it is something that you should not do?
2. I tried some kind of stock EFS I found, but did not get better for it. Then if you go into the EFS folder in your phone, there are. .bak files are dated 2011 which might be ok?
3.I got it as soon as I get access to the phone.
Thanks for reply!
KUMAz said:
1. I do not know, I got the phone from a friend who had the same problem with it. He ran the phone stock. So I flashed the CM9.1 and after it worked it in about a week and then it stopped working again simply. He bought the phone used so do not know what is done with it before. However, I had the charger when I tried to flash it yesterday, it is something that you should not do?
2. I tried some kind of stock EFS I found, but did not get better for it. Then if you go into the EFS folder in your phone, there are. .bak files are dated 2011 which might be ok?
3.I got it as soon as I get access to the phone.
Thanks for reply!
Click to expand...
Click to collapse
1. Yes, it has something to do with it. Don't flash in CWM recovery when connected to charger. It's a known bug.
2. I meant do you have a real backup of your /efs .tar or .rar? Check your internal and external SD for anything efs
3. Ok
i have the same problem and have a backup of efs ...it has 5 folders efs,efs-163,198,200,490..i dunno wat to do please help me with this problem thank u
IMEI lost when copying nandroid backup from old phone to new
Beware.
After receiving a new Nexus 5 to replace my cracked but still working one I immediately rooted/unlocked it and then copied my old N5 backup to it. Used WugFresh Tool Kit 1.8.4 to root and TWRP to recover and both phones were at Android 4.4.4 so what could go wrong? (I thought) Somewhere along the way the new N5's IMEI number was lost (=0) and so no service. Tried factory reset and recopying but no luck.
I factory restored the phone and returned it to Google. I expect some penalty for my antics. I will get delivery on another N5 today and will refrain from tinkering for awhile. Fun.
Correction to above: The newest Nexus 5 received today came with Android 4.4.2 not 4.4.4 as I assumed (and perhaps incorrectly) for the new N5 described above. This could have been the deal breaker, copying a 4.4.4 system over a 4.4.2 one, that screwed the IMEI (?).

[SOLVED]Can't get 4g back

On Saturday night I foolishly loaded AT&T's MIUI on my phone, then flashed with Scott's patch for Verizon.
-NO GOOD-
Since I did this, my phone was stuck in roaming. So I odin'ed back to stock, and did a ##RTN# from the hidden menu, which gave me back "no roaming" and restored voice and 3g connectivity. Unfortunately, I can't get my 4g back.
So Verizon is sending me a "certified like new replacement" which I'm not OK with. How do I pull the information I need off the CLNR, like the screwed up EFS system, and write it to the new phone using dd? Someone said there are 3 EFS partitions to be backed up, which don't contain the IMEI or anything sensitive (my imei is fine). What 3 parititons do I need to backup and what is the correct dd options like BS, etc. to accomplish this?
If I'm successful, I'll put the CLNR back in the box and send it back to them.
Not sure if you can do that since it goes off you device serial number. Also the new one will most likely have the new ota and you will not be able to unlock until adam releases the new unlock method. I thought I seen someone say that the root 66 odin fixed their 4g issues after making a similar mistake.
Travisdroidx2 said:
Not sure if you can do that since it goes off you device serial number. Also the new one will most likely have the new ota and you will not be able to unlock until adam releases the new unlock method. I thought I seen someone say that the root 99 odin fixed their 4g issues after making a similar mistake.
Click to expand...
Click to collapse
Can you point me in the right direction?
Sorry root66 odin from here http://forum.xda-developers.com/showthread.php?t=2024207
I can try and find the post that stated that.
Travisdroidx2 said:
Sorry root66 odin from here http://forum.xda-developers.com/showthread.php?t=2024207
I can try and find the post that stated that.
Click to expand...
Click to collapse
Thanks, when I read it I somehow registered it as root 99 and search didn't find anything. Much appreciated.
Start here these guys had similar issues.http://forum.xda-developers.com/showthread.php?t=2043636&page=163 they had issues with root but I swear somewhere one of these guys did the same thing.
Sorry I can not fi d tbe original post where he had the same problem. Been reading a lot and the threads are pretty cluddered lately specially after the ota.
Back on stock root 66... still no 4g... i download the phone info app and can't select anything related to LTE and make it stick. As soon as I step back out the menu, it reverts.
Actually I think there is a thread where they describe how to restore it with the secret menu. I hope I can find that thread for you or someone else can help out. I will keep looking.
---------- Post added at 10:22 PM ---------- Previous post was at 09:58 PM ----------
Maybe read here? http://forum.xda-developers.com/showthread.php?t=2077653
Re: Can't get 4g back
The problem ended up being with the prl... go figure... I grabbed a spare SIM and activated it, which triggered a prl download. I guessed it may have had something to do with that after I was able to force LTE from the hidden menu.
Sent from my Galaxy Nexus using xda app-developers app
Glad you got it fixed. Should put solved in you title so it might help someone else in your shoes.
WarlockLord said:
On Saturday night I foolishly loaded AT&T's MIUI on my phone, then flashed with Scott's patch for Verizon.
-NO GOOD-
Since I did this, my phone was stuck in roaming. So I odin'ed back to stock, and did a ##RTN# from the hidden menu, which gave me back "no roaming" and restored voice and 3g connectivity. Unfortunately, I can't get my 4g back.
So Verizon is sending me a "certified like new replacement" which I'm not OK with. How do I pull the information I need off the CLNR, like the screwed up EFS system, and write it to the new phone using dd? Someone said there are 3 EFS partitions to be backed up, which don't contain the IMEI or anything sensitive (my imei is fine). What 3 parititons do I need to backup and what is the correct dd options like BS, etc. to accomplish this?
If I'm successful, I'll put the CLNR back in the box and send it back to them.
Click to expand...
Click to collapse
my phone can not 3g

[Q] Galaxy SIII Stuck In Airplane Mode - Please Help, This Is Driving Me Nuts

Hey everyone. The other day, I was installing a custom ROM and was also trying to unlock my Galaxy SIII. After both, Airplane mode somehow locked on... I did a factory reset - didn't help. I also reinstalled the stock image - didn't help. I tried several tar recovery files - didn't work or help. I tried everything! I can disable airplane mode in settings but my device simply displays a circle with a cross through it instead of the signal meter in the notification bar. It also doesn't detect SIM cards now... I don't know what is wrong. Help would be GREATLY APPRECIATED!!!!!
Thanks for your answers in advance!
My first thought is the Unlock process stuffed things for you. What did you try for the Unlock? Did you get it right? I've never had a locked phone so I don't know the process but try asking around on threads where they talk about unlocking phones.
What ROM did you try? Can you still get into the phone for menus etc?
And the biggie - did you try Restoring your Nandroid backup? (you DID do a Nandroid at some point, didn't you? )
If you've only done a factory reset from the phone I'd try getting MegaWipe and flash it in Recovery. Then try a ROM you know to be working for others.
Another thing to look at might be your Modem - I use Purelook HD ROM - one of the updates had a modem that screwed with my wifi and phone connection so I flashed the previous one that had worked well and all was right again.
You might also need to try a megawipe and then flash a stock ROM via Odin - get the phone back to a working state and then start ROM'ing again.
Yeah, I can get into menus alright. The MegaWipe didn't seem to work though Or the Purelook HD ROM. I've flashed the stock ROM about 100 times, restored Nandroid and did a full stock restore however nothing worked. Thanks anyway!!!
Do you have an EFS backup?
Is your modem correct? if not, restore your EFS backup
Another thing, dial *#06# on your phone and look at your IMEI. Do you see a bunch of zeros?
xpmode said:
Another thing, dial *#06# on your phone and look at your IMEI. Do you see a bunch of zeros?
Click to expand...
Click to collapse
When I dial *#06#, a box pops up and simple says "IMEI". There is no actual IMEI number displayed... That must be bad..??
astronomynerd said:
When I dial *#06#, a box pops up and simple says "IMEI". There is no actual IMEI number displayed... That must be bad..??
Click to expand...
Click to collapse
Yep, it says EMEI: null / null
astronomynerd said:
Yep, it says EMEI: null / null
Click to expand...
Click to collapse
Your EFS is corrupted. If you have a backup please restore it. If not Flash a fresh stock ROM and start over.
If I'm right, you turned your phone to a Wi-Fi tablet. There is not a real at-home solution other than searching your whole computer and your phone's internal memory and all SD cards you used on your phone for files that have "efs" in their names and hope you find some kind of EFS backup you took before. (About that, can you post a list of the ROMs you installed before? I know Sotmax takes[or used to take, don't know the new versions] automatic EFS backups, maybe other Samsung ROMs do too)
If you can't find any, you should contact with your carrier and ask if they can repair it. It won't be covered by warranty, and you would probably be asked to bring evidence(receipt and such) to prove the phone is not stolen.
Make sure you tell them the whole story, and don't try to cover up the fact that you rooted your phone, or you may end up being questioned by the police.
If they accept, they will restore your IMEI using advanced debugging hardware and software. If they reject, then you may want to start looking for a new phone.
(Procedures may vary)
actually, it will be covered by warranty if you restore it to complete stock
They may still look at the binary counter and tell Odin has been used.
Other than that, lying in such conditions may result in big trouble, so if they ask if you have rooted your device, you should say yes. Not worth risking much bigger trouble for a paid repair.
There is triangle away.
Triangle away+flash stock rom = full stock no binary counter.
Why do you say there might be problems with the police? Since the gs2 there have been lots of cases of lost/corrupted efs without doing anything. Are all those people in jail?
If there's proof of ownership, then there's nothing to it. I really don't know how much is the standard rate for lost/corruped efs fixing outside of warranty, if it involves motherboard replacing, its gonna be as expensive as a new phone.
I'm talking from looking at my country's regulations, so they might be different in other countries. Hence the "procedures may vary" in my reply.

From CM 10.1.3 back to stock ROM, IMEI failed

Hello!
Today I decided to go back to the stock ROM of Samsung S3 (international).
So, I downloaded the original from sammobile :
http://www.sammobile.com/firmwares/3/?download=16458
Went into the Download mode of my phone:
With Odin3 (v3.07) I loaded the .tar.md5 file which I just downloaded. (by the PDA ofcourse).
Then my phone restarted and just follow the steps as you just get your new Samsung S3, like account configuration etc etc etc.
Did the tutorial to reset the flash/binary counter, just worked.
After this, I was planning to install Whatsapp again,
THEN noticed I had no network signal , except WiFi .
Probably there was no signal when the phone already got started.
I checked *#06# for the IMEI, and there it is.. the 004999xxxxxxxxxx / 08 .
So, I've checked some topics and tried a thing that should repair the IMEI.
But no success!
When I installed CyanogenMod, they didn't told me to backup the EFS folder (or I just didn't see that at all!)
So, I followed this topic:
http://forum.xda-developers.com/showthread.php?t=1264021
Didn't worked.
I'm root again btw on the stock ROM.
Then I noticed I've a backup of my phone BEFORE CM. Made it with the CWM itself, which I moved later to my computer.
So, I moved that one back to my phone. and when I go to CWM Recovery and select Restore
It says:
Couldn't open directory.
No files found.
So, checking for that error, someone came up with moving the backup files to
/data/media/Clockworkmod/backups/
Did not work!
What to do?
I'm questioning myself now, even if the restore is going to work, will the IMEI be restored too?
EDIT: Monday it will be shipped to Samsung.
- Back to stock
- Reset flash/binary counter
- Unroot
- Wipe cache and back to factory
Couldn't get rid of the 0049 IMEI and 0000000 S/N
I'll keep this post up to date when I hear something.
No CWM does not backup efs....I suggest you go here http://forum.xda-developers.com/showthread.php?t=2393289 because they will close this thread soon due to this question being asked many times before
I've seen that topic indeed, then I will put it back with flash/binary count to No , and the status to Normal.
Hope Samsung will fix it then when it just doesn't work.
https://dl.dropboxusercontent.com/u/23869279/Temp/xxemg4.zip
Flash via CWM. If you don't want to flash it via CWM you can also extract "modem.bin" file and flash as MODEM through your Odin.
JustArchi said:
https://dl.dropboxusercontent.com/u/23869279/Temp/xxemg4.zip
Flash via CWM. If you don't want to flash it via CWM you can also extract "modem.bin" file and flash as MODEM through your Odin.
Click to expand...
Click to collapse
Thanks for your reply!
I've set everything back to stock and reset the counter/binary to No , and the rest Samsung official again.
Today I went to the shop where I bought my phone, and they're going to sent it to Samsung.
Forgot to mention here that my S/N is also 0000000.
Let's hope that they will repair it.
I've red a news article, that Samsung has a new policy.
They now also repair rooted devices and even when a custom ROM was installed.
I'll find out when I got a message from the service centre.
When I know something, I'll post it here.
Thanks again anyway!
Should have tried your modem.bin
I've red a news article, that Samsung has a new policy.
They now also repair rooted devices and even when a custom ROM was installed.
Doubt that but just in case do let us know if Samsung reject warranty .
JJEgan said:
I've red a news article, that Samsung has a new policy.
They now also repair rooted devices and even when a custom ROM was installed.
Doubt that but just in case do let us know if Samsung reject warranty .
Click to expand...
Click to collapse
Will do :good:
Did you read the IMEI / EFS post on the general forum?
I had a similar problem... to make the story short before CM 10.1.3 I was on stock MG4, after CM I decided to go back to my carrier's stock ROM (needed to send my phone for repair, USB port was faulty) and I noticed the IMEI problem. What happened is that Samsung decided to change the efs format with MG4 (July 13th) so any rom prior to that won't be able to read the efs.
If your rom is prior to that then you need to flash a newer modem (MG4 or later) so it can work properly.
jmvelazquezr said:
Did you read the IMEI / EFS post on the general forum?
I had a similar problem... to make the story short before CM 10.1.3 I was on stock MG4, after CM I decided to go back to my carrier's stock ROM (needed to send my phone for repair, USB port was faulty) and I noticed the IMEI problem. What happened is that Samsung decided to change the efs format with MG4 (July 13th) so any rom prior to that won't be able to read the efs.
If your rom is prior to that then you need to flash a newer modem (MG4 or later) so it can work properly.
Click to expand...
Click to collapse
Yeah, I must have red over that... But I tried fixing it spending about 10-12 hours on it, cuz of searching and read it carefully.
I had no EFS backup, stupid that the CWM Recovery didn't backed that up , and of course, stupid of myself :silly:
I will now wait if Samsung is going to repair it under my warranty.
If not, they will probably call me about fixing it for a price.. (If the article isn't true about repairing rooted / flashed devices)
Update 15-11-'13
Phone is repaired under warranty!
They reprogrammed the phone and did a software update. I'm not sure if this is the 4.3.
Can pickup my phone monday, because the shop doesn't receive delivery on saturday -_- ..
But at least, it should be working fine now.

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