hi guys i really need ur help. To day i went to school and used the tablet with the dock normally and i also type some notes...however when i went home, i disconnected them and i put them back together....and all of a sudden the dock stopped working.
The trackpad still works, it still charges and recognizes usb etc...but the keys do not work.
everything stock, not rooted and both bought brand new together about 7 months ago...
john2296 said:
hi guys i really need ur help. To day i went to school and used the tablet with the dock normally and i also type some notes...however when i went home, i disconnected them and i put them back together....and all of a sudden the dock stopped working.
The trackpad still works, it still charges and recognizes usb etc...but the keys do not work.
everything stock, not rooted and both bought brand new together about 7 months ago...
Click to expand...
Click to collapse
Strange, have you tried rebooting to see if maybe it's just something caught up in the OS?
Indeed, Stange, does the dock still supply power ?
schrdlu said:
Indeed, Stange, does the dock still supply power ?
Click to expand...
Click to collapse
he did say it charges the tablet and recognise the usb
Sent from my Galaxy Note 2 LTE N7105 or from my Transformer Pad TF300
Had something similar recently but as fast as it appeared it was gone again
Same happened to me, I sent it in for RMA to asus a week or two ago, and still havent got it back :l
happened to me today reboot sorted it
new fterlau
Had same issue, need to reboot a few times, sorted itself out, why? I have no idea
You would be surprised what a cold boot will fix. That and wiping the cache and dalvik. If my tablet starts acting quirky, those are the first steps I'll take to solve the issues.
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
this morning my track pad stopped working so i detached the the dock and reconnected it still no joy so i rebooted still no joy so i tried a cold boot and now all is good
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
robgee789 said:
this morning my track pad stopped working so i detached the the dock and reconnected it still no joy so i rebooted still no joy so i tried a cold boot and now all is good
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
Click to expand...
Click to collapse
Yep. It's one of the things I try if I'm troubleshoot something. Glad it worked for you. :thumbup:
Sent from my LG-LG855 using Xparent SkyBlue Tapatalk 2
Had to send it for repairs... Turns out some cable in the keyboard was broken... All is good now
Sent from my Sensation XL using xda premium
john2296 said:
Had to send it for repairs... Turns out some cable in the keyboard was broken... All is good now
Sent from my Sensation XL using xda premium
Click to expand...
Click to collapse
That's what happened with me, thankfully the people down at ASUS love us.
I have the same issue once in a while, its rare but it happens. Cold boot usually does the trick. Good luck!
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
My dock freezes my pad occasionally I'm on stock 4.2 not rooted. The problem afaik is either when i close the lid or when both batteries are at about 50% the pad works fine w/o dock but whenever i have the dock attached its either slow as syrup or frozen so I'll have to do a cold boot.
There is no problem when both pad and dock is fully charged but when they start getting depleted the problems as described starts occuring.
any ideas?
Related
Just picked up the 64GB Asus Transformer Prime 2 hours ago and so far really liking how fast this thing is! I got the keyboard as well, but as I am typing on the Prime, I keep accidentally hitting the track pad and keeps moving around. Will have to check for the settings if there is any. It does have Android 4.0.3.
Now will be selling my Samsung Galaxy Tab 10.1
Sent from my Transformer Prime TF201 using XDA Premium App
Where did you get it from?
Sent from my CM7 Atrix 4G
Fry's Electronic store. The website shows as zero instock, but I was in the area and stopped by and they had them in-stock. They actually have the Champagne 32GB as well.
Sent from my Transformer Prime TF201 using XDA Premium App
And you don't have any issues with horizontal lines across your screen?
I decided to get breakfast this morning. It was pretty good, although I kept trying to eat my cornflakes with a fork.
AmorHelenae said:
And you don't have any issues with horizontal lines across your screen?
Click to expand...
Click to collapse
So far no horizontal issues that I see. only seeing the GPS issue like others, and low WiFi signal.
Another thing I did notice is that I have the keyboard dock and when I docked the Prime, it was showing that the Prime tablet was at 100% and the dock at 90% and started to have some lock ups, I restarted and when it did, it showed the Prime tablet 89% and the dock 91% and doesn't show that it is charging the Prime tablet. Hmm... Not good for a $600 tablet.
Another thing I noticed is that the cursor jumps all over the screen when I am typing with the keyboard and I don't even touch the track pad. Another bad thing. I might try to exchange the keyboard dock for another and see if it is the keyboard.
Sent from my Transformer Prime TF201 using XDA Premium App
ElCamino said:
So far no horizontal issues that I see. only seeing the GPS issue like others, and low WiFi signal.
Another thing I did notice is that I have the keyboard dock and when I docked the Prime, it was showing that the Prime tablet was at 100% and the dock at 90% and started to have some lock ups, I restarted and when it did, it showed the Prime tablet 89% and the dock 91% and doesn't show that it is charging the Prime tablet. Hmm... Not good for a $600 tablet.
Another thing I noticed is that the cursor jumps all over the screen when I am typing with the keyboard and I don't even touch the track pad. Another bad thing. I might try to exchange the keyboard dock for another and see if it is the keyboard.
Sent from my Transformer Prime TF201 using XDA Premium App
Click to expand...
Click to collapse
gps fix seems to be released in the new OTA update tonight.
What version does it up date too? Running the System Firmware Update and keep getting "Failed to Connection" I will keep trying
Hopefully it does fix GPS as I would use this feature a lot since I would be traveling outside office everyday.
Sent from my SAMSUNG-SGH-I727 using XDA Premium App
ElCamino said:
What version does it up date too? Running the System Firmware Update and keep getting "Failed to Connection" I will keep trying
Hopefully it does fix GPS as I would use this feature a lot since I would be traveling outside office everyday.
Sent from my SAMSUNG-SGH-I727 using XDA Premium App
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1452807
Swiftks said:
http://forum.xda-developers.com/showthread.php?t=1452807
Click to expand...
Click to collapse
Thanks...
Sent from my Transformer Prime TF201 using XDA Premium App
ElCamino said:
Another thing I noticed is that the cursor jumps all over the screen when I am typing with the keyboard and I don't even touch the track pad. Another bad thing. I might try to exchange the keyboard dock for another and see if it is the keyboard.
Sent from my Transformer Prime TF201 using XDA Premium App
Click to expand...
Click to collapse
Try turning off the touchpad while you type. It's the 4th button from the left on the top row, if your keyboard is like the TF101's.
Col.Kernel said:
Try turning off the touchpad while you type. It's the 4th button from the left on the top row, if your keyboard is like the TF101's.
Click to expand...
Click to collapse
Thanks i did disable the touchpad but thats not really what i wanted to do. I am going to exchange the dock for another one just in case there is something wrong with this one.
By the way keyboard works great with touchpad disabled.
Sent from my SAMSUNG-SGH-I957 using XDA Premium App
I can't use my tablet when its plugged in charging........it clicks randomly and sometime doesn't register the touch.....I am using the stock charger....any ideas why this happen?
Sent from my Transformer Prime TF201 using XDA Premium App
michaelatrix said:
I can't use my tablet when its plugged in charging........it clicks randomly and sometime doesn't register the touch.....I am using the stock charger....any ideas why this happen?
Click to expand...
Click to collapse
Did you try reversing the plug in the AC socket? You can easily reverse polarity (not the greatest) with our plugs and that may be causing you issues.
I use mine plugged in often, without issue, but I always have it plugged in the right way ... which actually appears upside down to me!
Might be a bad power plug. I have only seen this on Android (Samsung Galaxy S) while using an under powered charger.
Sent from my Transformer Prime TF201 using Tapatalk
Thanks for input ill try putting it in a different way
Sent from my Transformer Prime TF201 using XDA Premium App
I have generally experienced the problems you are describing when I am using a power plug that is defective or poorly made.
Do you have access to another Transformer power plug that you could test the issue with? For instance if it works fine with another charger then you know the first one is bad.
Hi i have experienced strange problem with my dock. Keyboard does not work at all. Prime detects dock connected, even touchpad and usb works fine. But i cant type anything with hw keyboard... has anyone had problem like this?
Sent from my Transformer Prime TF201 using Tapatalk
Do you use the stock Asus keyboard for the on screen keyboard, because I recall if you don't it can sometimes freak the dock out.
Im using thumkeyboard. But it has been working normally for past 4 months.and then suddenly keyboard stopped working
Sent from my Transformer Prime TF201 using Tapatalk
Thats really weird. Did you update your tablet today?
No. I just spilled few drops of water on dock. But it didnt look that serious. I cant believe it caused keyboard not to work if everything else on dock works normally.
Sent from my Transformer Prime TF201 using Tapatalk
Water in the wrong place could potentially cause it to stop working. Wait a few days for the water to dry out completely and it should be fine. If not you could try sending it in for repairs but they might not do it for free if they notice the water damage.
Sent from my Transformer Prime TF201 using Tapatalk 2
Actually it was alcohol vodka. Hope it gets better. If not im gonna rma it, cause i have many bright spots on screen too
Sent from my Transformer Prime TF201 using Tapatalk
MirQoo said:
Hi i have experienced strange problem with my dock. Keyboard does not work at all. Prime detects dock connected, even touchpad and usb works fine. But i cant type anything with hw keyboard... has anyone had problem like this?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I am having the same issue, but my screen also turns off when I doc it and I have to restart it for the screen to turn back on.
Same problem here, but my touchpad doesn't work either
sent from my galaxy s3
Anyone have any luck fixing this?
sent from my galaxy s3
My keyboard and everything else stopped responding on me once as well. Called ASUS and sent in for RMA, was a little worried since I had a skinomi skin on it. They were able to repair it and not mess up the skin to much, couple of little things were marked up on the skin, but considering I figured they would just remove it, it was a bonus. I know it's not a definite solve, but the keyboard is fixed to the chasis, checked before I sent it in. Got it back in about 10 days from the time I sent it in.
Last two days ago, my prime fell off from our bed, my daughter somehow accidentally kicked it. Never thought about checking the camera right away, busy checkin f theres a dent made, fortunately not. However, yesterday, just realized that the camera was busted. Tried to press the back of the prime somehow fixes temporarily, but still it's annoying.... though i am not so fond of using this tablet as a camera, but seems it's incomplete. Should i return this for service or just leave it like this with bused camera. I know it's my call but i wanna hear some of your opinions. Thanks guys....
Sent from my Transformer Prime TF201 using xda premium
skarfreak said:
Last two days ago, my prime fell off from our bed, my daughter somehow accidentally kicked it. Never thought about checking the camera right away, busy checkin f theres a dent made, fortunately not. However, yesterday, just realized that the camera was busted. Tried to press the back of the prime somehow fixes temporarily, but still it's annoying.... though i am not so fond of using this tablet as a camera, but seems it's incomplete. Should i return this for service or just leave it like this with bused camera. I know it's my call but i wanna hear some of your opinions. Thanks guys....
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Same happened to me in March. Sent it in RMA and got it back 2 weeks later fixed.
Yesterday however the green camera screen showed again so i'm going to contact them. Bummed dont want to send it off again but it should work!
Sent from my Transformer Prime TF201 using xda app-developers app
GreginNH said:
Same happened to me in March. Sent it in RMA and got it back 2 weeks later fixed.
Yesterday however the green camera screen showed again so i'm going to contact them. Bummed dont want to send it off again but it should work!
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Upate: now, camera won't open already... decided to send this anytime this week.. Wish we know how to open and tigtn those loosen stuff. Heheehe...
Sent from my Transformer Prime TF201 using xda premium
Well, as far as I know, it's a software issue were most of Prime users encounter during its lifetime. This happen to me too. I don't know why...
Sent from my Galaxy Nexus using Tapatalk 2
I doubt the reason the camera quit working is due to the fall, I baby my Prime and it has never taken a lick, yet my camera quit working about a week ago, I get the green scrambled screen like many, many others have gotten with theirs. Either they have poor connections to the board internally, or the software drivers are bad. Only my front works, and I live overseas so getting service is going to be a huge pain.
nKyb said:
Well, as far as I know, it's a software issue were most of Prime users encounter during its lifetime. This happen to me too. I don't know why...
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
This is really sad for some of the prime owners... lets just be hopeful that someday somehow they can find a way to fix this....
Sent from my Transformer Prime TF201 using xda premium
nKyb said:
Well, as far as I know, it's a software issue were most of Prime users encounter during its lifetime. This happen to me too. I don't know why...
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
It's most definitely hardware. Squeezing the TFP by the camera brings back the camera for a second which makes it 100% hardware. It's likely a loose connection or poor solder joint.
My rear camera went green and I have never dropped it.
Unfortunately I have unlocked my Prime and therefore "technically" I am out of warranty. I may have to try to RMA it and see if they will fix hardware even if I unlocked it. I also have an LCD Mura and all the weak WIfi and BT issues. I may just wait until any other hardware issues popup and try to get them fixed all at the same time.
yep, this is most definitely hardware related. same thing happened to me and i had to RMA it. they didn't try to pin it on me for CID though, so you should be all set. I had my prime repaired and back in 12 days from sending it.
there are also a number of threads about this already. please try searching before making a new thread.
here are a couple links
http://forum.xda-developers.com/showthread.php?t=1612230
http://forum.xda-developers.com/showthread.php?t=1630212
Good luck!
Mine is currently being RMA'd for exactly the same reason. It had a minor bump and the camera showed a broken image in green. Mine would also temprorarily get fixed by squeezing but after a bit that stopped working. Moral... Treat it like glass.
I am more than pissed. I just checked my camera. And now its GREEN! I take very good care of my equipment. My GF knocked it off of the couch last night while in the dock. maybe 15" fall onto my leg / carpet. I am beyond pissed. Reasons like this are prime example while i will never purchase another asus product.
1SiK1500 said:
prime example
Click to expand...
Click to collapse
Lol
Sent from my Inspire 4G using xda premium
1SiK1500 said:
I am more than pissed. I just checked my camera. And now its GREEN! I take very good care of my equipment. My GF knocked it off of the couch last night while in the dock. maybe 15" fall onto my leg / carpet. I am beyond pissed. Reasons like this are prime example while i will never purchase another asus product.
Click to expand...
Click to collapse
Sorry to hear dat... second time fall in my case just last night... i forgot to zip the cheap bag... booooom goes the prime and dock. And i was like wtf....
skarfreak said:
Sorry to hear dat... second time fall in my case just last night... i forgot to zip the cheap bag... booooom goes the prime and dock. And i was like wtf....
Click to expand...
Click to collapse
thats how it happened to me. i was devastated lol
Sent from my Transformer Prime TF201 using XDA Premium HD app
Warranty covers it
Sent from my PG86100 using xda premium
I've got the green lines of death on my 8mp camera too. It just started happening. I can do the "squeeze" fix but as soon as I stop squeezing it goes back green and I never really get the camera to look right while squeezing. I also tried the soft reset button without help. I really don't want to RMA AGAIN. I just got my Prime back from Asus. I do have to say my RMA experiance was not bad though.
Has anyone found out the cause of this? To fix it ourselves so as to not pay ASUS to do it? I saw somewhere that it might be an overheat problem or something like it....
Sent from my Transformer Prime TF201 using XDA Premium HD app
hakarune said:
Has anyone found out the cause of this? To fix it ourselves so as to not pay ASUS to do it? I saw somewhere that it might be an overheat problem or something like it....
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
I really wish I did know how to fix it myself, I don't want to be without my tablet
hakarune said:
Has anyone found out the cause of this? To fix it ourselves so as to not pay ASUS to do it? I saw somewhere that it might be an overheat problem or something like it....
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
pretty sure its a physical damage problem, which seems more and more likely is caused by being dropped. might just be a loose connection, but unless someone with this issue opens up their prime to see if they can simply reconnect it, we won't know :\
Sent from my Transformer Prime TF201 using XDA Premium HD app
nhshah7 said:
pretty sure its a physical damage problem, which seems more and more likely is caused by being dropped. might just be a loose connection, but unless someone with this issue opens up their prime to see if they can simply reconnect it, we won't know :\
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
Mine had never been dropped when it happened. But i found that the fridge gave me a temp fix when the problem first arose.... Don't know how my tablet ended up in the fridge, but that's where i found it lol. Once i get some micro screwdrivers i will be able to check. My eyeglasses phillips was too big for the screws.
Sent from my Transformer Prime TF201 using XDA Premium HD app
All,
I'm recently experiencing a discoloring of my screen when I hold my TF in one hand and typing/touching with the other, white becomes magenta. Please see the attached screenshot with some changed areas encircled.
Has anybody of made similar experiences, is this some loose connector, shall I RMA this, or might this be a software issue?
Your thoughts are highly appreciated.
Regards,
Alex
I can honestly say I have never seen this on my Prime.
I do however get such artefacts from my desktop graphics card just before it freezes my entire system (no idea what causes it, happens about once every 2 weeks).
I get that on my prime too. I think its a result from the back plate pressing onto the display. Not sure what I'll do with mine just yet but planning on sending it to Asus to check it out
Sent from my HTC Incredible S using xda app-developers app
I've had mine turn red:
Blacks on Svreen turned Red
I RMA'd it and now all is good execpt for my rear camera just started the green lines from hell and my charging brick decided to kill itself. Other than that all is good with my Prime this week.
I normally only seen something like this happen on bad video cards that overheat.
Sent from my Transformer Prime TF201 using XDA Premium HD app
hellalucard said:
I normally only seen something like this happen on bad video cards that overheat.
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
I thought that was my problem. Added a full cover water block. Card runs very cool now, problem persists. I think EVGA just overclocked my card too much without testing it very much...
leppie said:
I thought that was my problem. Added a full cover water block. Card runs very cool now, problem persists. I think EVGA just overclocked my card too much without testing it very much...
Click to expand...
Click to collapse
Yeah but once the damage is done it is done.
Sent from my Transformer Prime TF201 using XDA Premium HD app
hellalucard said:
Yeah but once the damage is done it is done.
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
I was happening pretty much I got it. Unfortunately I imported it, so RMA costs would be too high for a return. Else the card runs perfect.
Guess when I get my next card, I will RMA this one (seeing that it got 10 years or lifetime warranty IIRC).
Okay, thanks for your answers, sounds like a RMA then...
Cheers,
Alex
Refund offer
Just FYI,
I got an offer from Asus that they will refund my TF201, as they are incapable of fixing it within a reasonable amount of time. They were waiting for spare parts, possibly the LCD screen.
As I'm still within the 6 months limit, I will get a full refund and I've already ordered a TF700.
I'd call this good luck...