[Q] Device Encryption & Warrenty - Android Q&A, Help & Troubleshooting

I was wondering if anyone's heard of encrypting the device voiding the warranty.
Also, if I lose the password and have NOT rooted the phone and have NOT turned on USB debugging, is there some way to do a factory reset on it? (I don't plan on rooting my phone anytime soon)
I have a Samsung Galaxy S II.
Thanks

You can factory reset the device from the bootloader. No need for rooting.

Thanks, however...
Thanks, however it appears that enabling the bootloader voids the warranty, making it almost as undesirable as rooting to me.
Is there a way to do the factory reset without voiding the warranty when I've locked myself out?
(Also, it'd be nice to have my other question answered)
Thanks again
P.S. I clicked on the "tip us?" link on this thread and it says I voted...I'm not sure what that means though. I had javascript disabled so that may be effecting it.

isaac3 said:
Thanks, however it appears that enabling the bootloader voids the warranty, making it almost as undesirable as rooting to me.
Is there a way to do the factory reset without voiding the warranty when I've locked myself out?
(Also, it'd be nice to have my other question answered)
Thanks again
P.S. I clicked on the "tip us?" link on this thread and it says I voted...I'm not sure what that means though. I had javascript disabled so that may be effecting it.
Click to expand...
Click to collapse
Shut down the device, then Volume Up + Power will take you to a menu.. You can factory reset from there. It won't void your warranty. Don't know whether encrypting would void the warranty..

Related

[Q] How to UnRoot?

Hi,
I need to get my s3 unlocked quickly because i'm going away tomorrow.
I took it to a store and asked them if it would affect the warranty. He said that if it gets rooted, then yes. He said he would check and connected it to his laptop.
Before I knew it, the phone was rooted. He tried to cancel it but it appears to be too late. (and the simlock is still in place).
The phone has had problems and been repaired a few times under warranty. So I dont want to lose the warranty.
How can I unroot the phone back to how it was?
Also, if the phone gets rooted and unlocked, can I re-unroot it and re-lock it in the event I need to make a warranty claim?
Thanks
Dan
We have faqs and guides no need for this question .
See How to return to stock for warranty thread .

Relocking bootloader and potential problems with warranty

Some people say that relocking bootloader can be recognised by LG service:
http://forum.xda-developers.com/showthread.php?p=67392251
What is your experience with repairing phone after relocking bootloader? Your answers can help to people to take a decision about unlocking bootloader. Thanks.
I'm also interested in the subject.
It depends on what is broken due to your fault or not. See http://www.howtogeek.com/240417/does-rooting-or-unlocking-void-your-android-phones-warranty/
TLDR: If you break your phone du to overclocking, which was achieved with unlocking your device && rooting it, you're out of luck. If you get random reboots, which is a software thing it could get tricky and the warrenty may not be there for you then.
But for everything else hardware related it's not the roms fault. The company will fix it anyway. I sent devices in from HTC, LG and Samsung which were all rooted and unlocked. No problems so far. I live in Germany, just sayin
saschb2b said:
It depends on what is broken due to your fault or not. See http://www.howtogeek.com/240417/does-rooting-or-unlocking-void-your-android-phones-warranty/
TLDR: If you break your phone du to overclocking, which was achieved with unlocking your device && rooting it, you're out of luck. If you get random reboots, which is a software thing it could get tricky and the warrenty may not be there for you then.
But for everything else hardware related it's not the roms fault. The company will fix it anyway. I sent devices in from HTC, LG and Samsung which were all rooted and unlocked. No problems so far. I live in Germany, just sayin
Click to expand...
Click to collapse
When i went with my previous phone (samsung S5+) in a Samsung Repairs they told me warranty is not void as long as phone is not rooted or bootloader unlocked (knox 0x1). Now if the motherboard is faulty and is to be replaced then they won't find out about root and knox fuse but if they replace other components and boot the phone and find the knox fuse 0x1... warranty is void. That is my understanding.
In the case of LG G5 one has to unlock the bootloader via LG de site and then that device will show up in their "unlocked devices" list with some sort of identification (of the device and user). If one sends his/her G5 to service it would be interesting to find out if LG actualy checks to see if that device has been unlocked or not.
I live in Romania and in my experience when warranty is involved the people at the repair centers do search if phone are rooted and bootloader unlocked and cancel warranty.
Getting unlock.bin doesn't mean that you used it.
vader20 said:
When i went with my previous phone (samsung S5+) in a Samsung Repairs they told me warranty is not void as long as phone is not rooted or bootloader unlocked (knox 0x1). Now if the motherboard is faulty and is to be replaced then they won't find out about root and knox fuse but if they replace other components and boot the phone and find the knox fuse 0x1... warranty is void. That is my understanding.
In the case of LG G5 one has to unlock the bootloader via LG de site and then that device will show up in their "unlocked devices" list with some sort of identification (of the device and user). If one sends his/her G5 to service it would be interesting to find out if LG actualy checks to see if that device has been unlocked or not.
I live in Romania and in my experience when warranty is involved the people at the repair centers do search if phone are rooted and bootloader unlocked and cancel warranty.
Click to expand...
Click to collapse
Knox is a samsung thing just to be clear http://omegadroid.co/wanted-knox-void-warranty-0x1/

Bootloader Unlock Allowed: No?

Hi there,
So I am a bit confused, but mostly I am curious... So I have a Sony Xperia Z4 Tablet (SGP771), I bought it off ebay pre-owned and for awhile I have been curious about rooting this device (mainly to block ads and remove unwanted and unremoveable content [ie Facebook] whilst still using stock android, but rooted). But for awhile now I have known that my device in the service\configuration menu has said 'Bootloader Unlock Allow: No' which has excluded me from what feels like everything available in terms of modifying the system to actually be rooted. The device is network locked to O2 UK, which I also assume the device is network restricted in relation to the bootloader also.
So I am confused because some threads have said about unlocking a locked bootloader, whilst most have clearly stated that their modification is not for my device (After having the bad bootloader message after all). So my question is, could someone tell me what actually is available (If anything at all) For me to root this device?
What I have learnt so far is that if I want to change the 'Bootloader Unlock Allowed: No' I would have to switch the motherboard with another one (Which is clearly an extremely expensive process and not something I would want to do). Other than that I would have to wait for an exploit, But I am not sure if there is one available (Yet?) which brings me to my earlier question. Otherwise I would have to continue to use the unrooted stock android, which I dont really have any issue with because I would definitely still root it and use stock if that was available to me (Blasted bootloader rejection).
I would really apprechiate a response on this and thanks for reading XD
I would contact o2 and see if they can help.
Maybe SONY (doubt they will do it) or a SONY repair center (third party).
Replacing the bootloader should be doable in software.
No solution to Xperia Z4 Tablet Locked Bootloader
Hello, I got the same model locked to O2 UK as well and as far as I know there's still no solution to that problem, ie changing the rooting status to YES or rooting the device on a locked bootloader like we all rooted previous Xperia devices. O2 requested Sony to lock the bootloader on purpose. There are many reasons for this. One of them is, O2 doesn't want anyone to change the IMEI of their device if it gets blacklisted, for example. Of course Sony (Service Centre) can unlock it but I doubt we find a Sony member of staff who will risk losing their job for doing so. However, there's a way of uninstalling unwanted apps (bloatware) without root, but this method uninstalls the bloatware for the current user only. So basically if you have several user accounts, you'll have to uninstall those apps as many times, and also keep in mind that the operation is not reversible. So the only way to restore those apps is by factory-resetting the tablet which leads to wiping all the user-data. That method is done via a PC and you need to install, I think, Android SDK as well as Sony drivers. The full guide can be found here
https://www.xda-developers.com/uninstall-carrier-oem-bloatware-without-root-access/
Again, this is not reversible unless you factory-reset the tablet.
If I ever find a solution, or a renegade Sony guy lol, I'll let you know.

Full wipe before selling

Hello!
I currently have a phone that still has a 1 year warranty, and Im about to sell it.
Before doing so, I wanted to make sure that none of my files, accounts or whatever is reachable by the person buying the phone. How do I go about this, without voiding the warranty?
I heared that factory reset isnt 100% proof in this case?
Thanks!
rihardszz said:
Hello!
I currently have a phone that still has a 1 year warranty, and Im about to sell it.
Before doing so, I wanted to make sure that none of my files, accounts or whatever is reachable by the person buying the phone. How do I go about this, without voiding the warranty?
I heared that factory reset isnt 100% proof in this case?
Thanks!
Click to expand...
Click to collapse
what device are you using?
I think Hard reset is useful for you
Example samsung j7 hard reset:
https://www.youtube.com/watch?v=LHMVshcH-fg
Edit:
Search "bypass google account" on google
rihardszz said:
Hello!
I currently have a phone that still has a 1 year warranty, and Im about to sell it...
Click to expand...
Click to collapse
You should definitely go for a factory reset and bypass the Google FRP protection.
Look through XDA for thread on how to do it.
If you hard reset it your warranty will be voided .
RaiZProduction said:
You should definitely go for a factory reset and bypass the Google FRP protection.
Look through XDA for thread on how to do it.
If you hard reset it your warranty will be voided .
Click to expand...
Click to collapse
Is there a need to bypass FRP, if there is an option in the settings to perform the factory reset?
And Hard reset = Wipe with TWRP, for example?
rihardszz said:
Is there a need to bypass FRP, if there is an option in the settings to perform the factory reset?
And Hard reset = Wipe with TWRP, for example?
Click to expand...
Click to collapse
Hard reset is the full reset with TWRP , this will void your warranty.
Factory reset is in your settings. If your device runs Android 8.1 , you'll find this option in System-->Reset Option ( or something like that)
RaiZProduction said:
Hard reset is the full reset with TWRP , this will void your warranty.
Factory reset is in your settings. If your device runs Android 8.1 , you'll find this option in System-->Reset Option ( or something like that)
Click to expand...
Click to collapse
Alright, and what the FRP is for ? Checked up on google, it looks like its a protection that doesnt allow someone randomly factory reset it, right?
rihardszz said:
Alright, and what the FRP is for ? Checked up on google, it looks like its a protection that doesnt allow someone randomly factory reset it, right?
Click to expand...
Click to collapse
Yes , that's a protection prevent someone to factory reset your phone , because he can do it without any password , and back in the day , that's how thiefs reset Android device to resell them .
Now you'll have to bypass it to be able to unlock it .
You can also connect to your phone after factory resetting and logout after unlocking if you aren't able to bypass this protection
RaiZProduction said:
Yes , that's a protection prevent someone to factory reset your phone , because he can do it without any password , and back in the day , that's how thiefs reset Android device to resell them .
Now you'll have to bypass it to be able to unlock it .
You can also connect to your phone after factory resetting and logout after unlocking if you aren't able to bypass this protection
Click to expand...
Click to collapse
Not sure how to bypass it. Cant find a legitimate video on my device. LG G6.
Is it not going to allow me to log in with a different email? Is that how it works?
rihardszz said:
Not sure how to bypass it. Cant find a legitimate video on my device. LG G6.
Is it not going to allow me to log in with a different email? Is that how it works?
Click to expand...
Click to collapse
FRP doesn't work like that , only your previous Google Account can unlock the device , so Google know it's you who has reset your device.

How to Prevent Bootloader Flash/ Disable Power Menu When Phone Is Locked / Anti-Theft Options

Hello Devs,
It's sad to see that to date, Android has not really found a robust solution against theft and loss of devices. Apple's approach with the iTunes/iCloud lock when marked stolen might not be the ultimate solution but it's the best ever to date.
it's sad to see android devices when stolen by the thief performing a complete wipe using the EDL, bootloader, and recovery software and they just get the job done without even confirming if it's the actual owner.
I'd like to ask once again. if there's no option or mods to prevent the power button from functioning when the screen is locked until it has been successfully unlocked before one can access full power menu features? or an option to hard lock the flash partition with a code that anytime it has been rebooted into download mode, will ask for a password/code before proceeding to wipe the device completely. ? this is something consumers and manufacturers should start taking into consideration. all this might not sound too important until you accidentally lost your device. any suggestions?

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