Hi,
I need to get my s3 unlocked quickly because i'm going away tomorrow.
I took it to a store and asked them if it would affect the warranty. He said that if it gets rooted, then yes. He said he would check and connected it to his laptop.
Before I knew it, the phone was rooted. He tried to cancel it but it appears to be too late. (and the simlock is still in place).
The phone has had problems and been repaired a few times under warranty. So I dont want to lose the warranty.
How can I unroot the phone back to how it was?
Also, if the phone gets rooted and unlocked, can I re-unroot it and re-lock it in the event I need to make a warranty claim?
Thanks
Dan
We have faqs and guides no need for this question .
See How to return to stock for warranty thread .
Someone told me he got his sim slot fixed by Motorola after the sim slot was damaged using SIM adapter.
I have the same problem, and I started an RMA with Motorola, but I am concerned they will reject the service once they see boot loader is unlocked.
Should I attempt to re-lock the bootloader (I understand this may cause issues) or just take my chances and send it in?
Doesn't Motorola provide us with the token to unlock the bootloader?
Sent from my XT1526 via CM 13
afaik unlocking the bootloader voids the warranty (except in Europe)
-FuFu- said:
afaik unlocking the bootloader voids the warranty (except in Europe)
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it's not true. When you unlock bootloader you have to confirm like 10 times that you know that this voids warranty so it doesn't matter where you live.
But... many small services doesn't check bootloader status because for them more repairs is more money. In my case with Sony phone I had ulocked bootloader and I've broken it trying to repartition device and still they changed my motherboard for free. So imo it's worth to try.
Just came back to confirm that Motorola sent me the phone back un-repaired with a note that they do not repair devices with unlocked bootloaders.
Good Morning guys,
I plan to unlock my bootloader in the next few days. But I don't want to type in my real imei number, because if I have to send the phone in they might check and regret warranty.
So: Is ist possible to type in bull**** in the form or is the unlock code generated via the imei and I risk hard bricking the phone? And is there a counter which says that it was once unlocked if it is locked atm?
Thanks In advance
No this will not work!
The unlock Code will be generated specially for your IMEI, so a Unlock Code for a bull**** IMEI will not work.
Also I know (mostly from other manufacturers) that the "void warranty" is mostly because the manufacturer does not want to repair phones which are bricked for free.
If you have a hardware-defect, the manufacturer will repair your phone. The only situation I know where a manufacturer did not repair a phone, was because the phone was overheated and defective, because someone overvolted the phone via modified kernel.
So ... normally it will not "really" void your warranty.
simply relock your bootloader and flash a stock rom before sending it in
I have the Verizon Moto Z (Droid Edition) and am thinking I'll try my luck at getting the unlock code. Does simply getting the unlock code (from a CSR) automatically void the warranty, or do I actually have to unlock my bootloader to void it? If the latter and I need to send my phone in for service under (original) warranty - and I relock the bootloader - is there anything like Samsung's KNOX that will tell Motorola I've my bootloader was unlocked?
Clearly I'd rather do it unofficially, but I don't hold out much hope that a method will ever be developed for the VZW phones.
rczrider said:
I have the Verizon Moto Z (Droid Edition) and am thinking I'll try my luck at getting the unlock code. Does simply getting the unlock code (from a CSR) automatically void the warranty, or do I actually have to unlock my bootloader to void it? If the latter and I need to send my phone in for service under (original) warranty - and I relock the bootloader - is there anything like Samsung's KNOX that will tell Motorola I've my bootloader was unlocked?
Clearly I'd rather do it unofficially, but I don't hold out much hope that a method will ever be developed for the VZW phones.
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Yes they keep a record of all unlock codes sent out. Your warranty is void as soon as you receive the code
I have been looking through the rom threads and i wanna try lineageos for my device. My question is if i restore everything to stock like rom and recovery and relock bootloader, will i regain warranty ?
MayB4ck said:
I have been looking through the rom threads and i wanna try lineageos for my device. My question is if i restore everything to stock like rom and recovery and relock bootloader, will i regain warranty ?
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Depending where you are, unlocked bootloader = warranty void. In some EU countries, you can unlock/mod software as you wish, in others countries, as soon as you unlock your bootloader your warranty isn't valid anymore. Check your local rules.
Re-locking bootloader means nothing - according to forums, it will report "relocked" status instead of "locked" so if you have to send your device to warranty service, and they decide to check if it was unlocked, you're out - they'll just probably dismiss it...
If you're device is new, wait for a bit more, check if everything is functioning as it should, and then give it a go. I've waited nearly 3 months for mine to show any signs of problems/issues, and in the end moved it to Lineage, with out any problems.
ShadySquirrel said:
Depending where you are, unlocked bootloader = warranty void. In some EU countries, you can unlock/mod software as you wish, in others countries, as soon as you unlock your bootloader your warranty isn't valid anymore. Check your local rules.
Re-locking bootloader means nothing - according to forums, it will report "relocked" status instead of "locked" so if you have to send your device to warranty service, and they decide to check if it was unlocked, you're out - they'll just probably dismiss it...
If you're device is new, wait for a bit more, check if everything is functioning as it should, and then give it a go. I've waited nearly 3 months for mine to show any signs of problems/issues, and in the end moved it to Lineage, with out any problems.
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I had my device since July, no problems with mine. BTW where can i check the rules in my country's rules? I live in Macedonia.
MayB4ck said:
I had my device since July, no problems with mine. BTW where can i check the rules in my country's rules? I live in Macedonia.
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Hello neighbour, greetings from Serbia
I don't have info for MK, but I can give you info for Serbia, because I think that rules are same/similar for us.
According to Huawei/Honor representatives I've spoke to - as soon as you unlock your bootloader, your warranty is probably void, he wasn't 100% sure. Better check with Huawei/Honor representatives for MK, Serbian ones told me that if I unlock my bootloader, and device fails, it isn't an 'automatic' void under certain conditions, so I can try spending much time explaining and proving that it isn't my and/or custom firmware's fault for device malfunction, and I'll probably be rejected for warranty repair, if error isn't from 'already known and possible' list.
That's probably a rule for all eastern European countries, if your local buyer protection law isn't bit different (and I'm pretty sure it's similar to ours, but check). We do have mandatory 2y warranty by law, but ways manufacturer/seller can and will use to avoid it, wow.
ShadySquirrel said:
Hello neighbour, greetings from Serbia
I don't have info for MK, but I can give you info for Serbia, because I think that rules are same/similar for us.
According to Huawei/Honor representatives I've spoke to - as soon as you unlock your bootloader, your warranty is probably void, he wasn't 100% sure. Better check with Huawei/Honor representatives for MK, Serbian ones told me that if I unlock my bootloader, and device fails, it isn't an 'automatic' void under certain conditions, so I can try spending much time explaining and proving that it isn't my and/or custom firmware's fault for device malfunction, and I'll probably be rejected for warranty repair, if error isn't from 'already known and possible' list.
That's probably a rule for all eastern European countries, if your local buyer protection law isn't bit different (and I'm pretty sure it's similar to ours, but check). We do have mandatory 2y warranty by law, but ways manufacturer/seller can and will use to avoid it, wow.
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Thank you for your detailed answer to my question, I have decided to go ahead and unlock my bootloader, the procedure went fast I will install Lineage ASAP and report back to the forum if I encounter any problems.
Hope that u done it days ago