I have a i7 it will load to the unlock screen but then the touch screen stops working and I can't unlock it if I plug it into my pc the touch screen works but the only thing I can see is the top notification bar and the rest is black also it keeps popping a notification safe to remove media I have no micro sd card in it I cant turn on USB debugging either I have another one and it works great any help would be great
Return that brick
I bought 3 of these for my kids for Christmas. 1 of the 3 did the same thing you stated. I just returned it and bought a Coby Kryos 7 inch. Way faster, but also not very good apps support.
lexriley said:
I have a i7 it will load to the unlock screen but then the touch screen stops working and I can't unlock it if I plug it into my pc the touch screen works but the only thing I can see is the top notification bar and the rest is black also it keeps popping a notification safe to remove media I have no micro sd card in it I cant turn on USB debugging either I have another one and it works great any help would be great
Click to expand...
Click to collapse
i have the same exact problem
Workaround of sorts
I had same problem, found that I could unlock after plugging in USB cable, howver to a blank screen. Found that continuous tapping on Home button on case would allow load of desktop to complete , again - continuous tapping of home was needed .
While tapping was able to activate wifi settings and SlideMe (from desktop toolbar/widget) , and installed ICS Launcher , make it the default and it seems to be usable again.
Thanks, arusty1, for that information. I was able to get the ICS Launcher installed and that seems to help get to the home screen, launch apps, browse the web, etc.
The only thing that is still not working is the SD Card storage. I can't seem to download anything (such as the amazon app store). Inserting an SD Card tells me that it is being used as memory but then safe to remove.
These tablets are pretty hosed. But at least your suggestion got it useable for now.
Thanks!
Hi, can someone help. I have the S3, rooted, and tried yesterday to go into settings, more settings, nearby devices, file sharing. However all of the options including the `radio' button is greyed out?
Has anyone else come across this?
I thought it may have been kernel specific, I was using Franko's R14, so I re-flashed the standard build I9300XXBLG8 with the root maintained but still no joy?
Can anyone help?
Screen shot attached!
Thanks
Dave
dajola2007 said:
Hi, can someone help. I have the S3, rooted, and tried yesterday to go into settings, more settings, nearby devices, file sharing. However all of the options including the `radio' button is greyed out?
Has anyone else come across this?
I thought it may have been kernel specific, I was using Franko's R14, so I re-flashed the standard build I9300XXBLG8 with the root maintained but still no joy?
Can anyone help?
Screen shot attached!
Thanks
Dave
Click to expand...
Click to collapse
You might have already tried this but just keep taping on the file sharing switch, my phone was doing the same thing with all the buttons grayed out but i just taped that switch like 10 times and it ungreyed and started to let me turn it on and off.
Sorry if you have tried this already.
coopson said:
You might have already tried this but just keep taping on the file sharing switch, my phone was doing the same thing with all the buttons grayed out but i just taped that switch like 10 times and it ungreyed and started to let me turn it on and off.
Sorry if you have tried this already.
Click to expand...
Click to collapse
That worked for me, thanks!
Sent from my GT-I9300 using Tapatalk 2
Hi, thanks for the info. Have just tried that 20+ times and no response. If anyone else can help please let me know.
dajola2007 said:
Hi, thanks for the info. Have just tried that 20+ times and no response. If anyone else can help please let me know.
Click to expand...
Click to collapse
Thanks for the help, just found the answer in another thread, I had to goto settings/application manager/click the ALL tab, scrolled down to the `Nearby devices APP' and clicked Cleared Data, went back to settings/more settings/nearby devices and it worked. Thanks to whoever posted that!
Worked for me
I had the same problems, eventually fixed it by removing the micro sd card, clearing nearby devices data and restarting the phone. Once I confirmed everything was working, I reinserted the micro sd card and now everything works as it should. I hope this helps someone.
Didn't work for me. Only for the first time after deleting the data it worked, the on/off switch was enabled immediately. When I went to the menu for a second time, I had to wait for about 15 seconds, before the switch became enabled again.
foo said:
Didn't work for me. Only for the first time after deleting the data it worked, the on/off switch was enabled immediately. When I went to the menu for a second time, I had to wait for about 15 seconds, before the switch became enabled again.
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Click to collapse
Mines still borked too!
I've read that even doing a factory reset still doesn't sort it, maybe its an issue with firmware? I'll try deleting cache and dalvik cache in cwm to see if that helps.
. . to confirm clearing nearby devices works but only temporarily
edit / update:
well it seems clearing the cache and dalvik cache doesn't seem to do any good either, but I had some success.
Firstly I cleared nearby devices cache / data again (whilst I was in the vicinity of my wifi network with wifi turned on on the phone at the time, don't know whether this is important but it seemed to kick things into working for me at least)
The dnla settings became live again, but I noticed my wifi icon was gone even though wifi was turned on on the phone, so I toggled the wifi button and heypresto things started to happen! and was able to see my phone on the PS3 and share files etc.
After I switched off the phone and rebooted (with dnla left in the on position) the dnla app was greyed out again, however a quick trip to wifi settings to toggle on and off again (and also remove some 'remembered' wifi connections that I no longer use) meant the dnla share started working again no problem (and without clearing any near by devices data again).
Hope my experience gives some pointers to others out there to get theirs working!.
Edit 2:
Still getting a grey DNLA inactive screen, but by turning your wifi off and on, on your phone a few times (in range of your wifi network) it seems to jump DNLA into life . . . hope it helps
Edit 3:
Seems that going into advanced settings in wifi (go into wifi settings not just turning it on) and altering the wifi sleep policy seems to correct the issue, I toggled from 'never turn off' to 'turn off', then back on again, and DNLA app seems to work fine now . . ...
morg01 said:
Edit 3:
Seems that going into advanced settings in wifi (go into wifi settings not just turning it on) and altering the wifi sleep policy seems to correct the issue, I toggled from 'never turn off' to 'turn off', then back on again, and DNLA app seems to work fine now . . ...
Click to expand...
Click to collapse
i have tried all your recommendations through 3 edits and it does not seem to fix my dlna. i still cannot turn on file sharing without clearing data in applications manager. how do we tell samsung about this. this is the only problem ive been having with my phone so far.
I also wrote some work around here:
http://forum.xda-developers.com/showthread.php?p=30209238
It's of course not a solution but maybe it helps a bit.
solved problem
foo said:
I also wrote some work around here:
http://forum.xda-developers.com/showthread.php?p=30209238
It's of course not a solution but maybe it helps a bit.
Click to expand...
Click to collapse
open the window and wait 5-10 seconds and it starting then Disable content "music","images" and "videos" in the nearby devices settings, and tne next time it works fine!
I've been having this issue since day 1 of getting the phone, took it to store and they couldn't figure it out and said as it's not a fault they couldn't exchange it. For me it was a fault as the main reason I got the phone is to stream media to my TV and the blu ray in living room. Thanks to this thread I am now able to do this, tapped on some of the options several times until a pop up appeared and got it working.
Seem's like a odd bug which I hope Samsung update with the JB update.
Connect to your wireless router with your wifi
then toggle your wifi direct on
go in near by devices and wait until screen come to life (not geyed out)
don't touch the screen while waiting it doesn't help.
it can take a second or two or even a minute or so (keep the screen on by looking at it)
when it light up it's up and running.
DLNA greyed out
FYI:
I found the problem to be related to the number of files (multimedia in general so mp3, jpgs, mp4 etc) on your external SD card: if you have several thousands of pictures and mp3 files like I do on a 32GB or 64GB SD card, it is near impossible for this service to enumerate them without lagging(!). You can see for yourself by simply unmounting the external SD card (settings -> memory -> unmount SD card) and then entering the DLNA sharing: you will see the option turns white after a mere second and you can enable or disable the service rather quickly without problems. Even if you untick the sharing of Video, Images and Music, after mounting the SD card and re-enabling the DLNA sharing service, you will still see the option greyed out. It is trying to enumerate in any case all the MM files on your SD card but takes a hell of a long time before it finishes, becoming white again. Why it is so slow is up to the developers to find out as it shouldn't. I suspect there is a scanning bug somewhere in the enumeration process.
You can enable a debug option which will popup a window if an app is taking a long time to respond or is hanging so you can see what app is causing the problem. You'll see that even after you go back to the main screen once you have selected the DLNA sharing menu (which is greyed out), the phone is sluggish as it is scanning the SD card and after a couple of minutes the warning will popup allowing you to terminate the service or wait until it is finished. You can enable this option in the developer options page, last setting "show all ANR" (or NRA as mine is not in English). I suggest you all to keep this option always enabled as it will give you more insight on what apps are causing your phone to lag and are problematic.
This should be reported to the developers at Samsung or Google/Android as I'm certain it is not a major problem to be fixed.
My S3 has currently build BLH3.
As a side note, unfortunately my popcorn A-110 which has DLNA support, is no longer working with the S3 built in "share" button that pops up in the player (top left): it sees my popcorn but when I try to "export" the song clicking on the button, it just fails to playback. Similarly, when I enable the DLNA sharing, my A-110 sees my S3 but only see the images but it fails to show them. It doesn't even list the songs. This is a fimrware big in the A-110 though (it seems it only lists jpgs and avi files and not mp3 files). My LG P990 does however work with my A-110 correctly playing back songs (though the scanning function is not working) and images. I guess it's time I got a more recent popcorn though it'sa pity as mine work so well for over 3 years.
Anyhow, I hope this shed some light on the matter
Edit: sorry guys, I just read the post by foo - so this one's kind of a double :/
IceC00l said:
FYI:
I found the problem to be related to the number of files (multimedia in general so mp3, jpgs, mp4 etc) on your external SD card: if you have several thousands of pictures and mp3 files like I do on a 32GB or 64GB SD card, it is near impossible for this service to enumerate them without lagging(!). You can see for yourself by simply unmounting the external SD card (settings -> memory -> unmount SD card) and then entering the DLNA sharing: you will see the option turns white after a mere second and you can enable or disable the service rather quickly without problems. Even if you untick the sharing of Video, Images and Music, after mounting the SD card and re-enabling the DLNA sharing service, you will still see the option greyed out. It is trying to enumerate in any case all the MM files on your SD card but takes a hell of a long time before it finishes, becoming white again. Why it is so slow is up to the developers to find out as it shouldn't. I suspect there is a scanning bug somewhere in the enumeration process.
You can enable a debug option which will popup a window if an app is taking a long time to respond or is hanging so you can see what app is causing the problem. You'll see that even after you go back to the main screen once you have selected the DLNA sharing menu (which is greyed out), the phone is sluggish as it is scanning the SD card and after a couple of minutes the warning will popup allowing you to terminate the service or wait until it is finished. You can enable this option in the developer options page, last setting "show all ANR" (or NRA as mine is not in English). I suggest you all to keep this option always enabled as it will give you more insight on what apps are causing your phone to lag and are problematic. :/
Click to expand...
Click to collapse
Hi
Yes I think this is main part of the problem.
However I think this part of the problem is caused by a combination of the type of SD card and the mounting of the card.
I was using all the tricks mentioned above then I discovered what you did.
What seems to be causing the SD card problem is the mounting of the card it don’t seem to mount properly (even though the rest of the phone seems to operate fine). I simply unmounted removed card remounted repeated a few time. That seemed the get a more stable mount…..
On some phones I’ve found it necessary to remove SD card contents to a laptop and reformate the SD card in the phone. Again I reformatted the card 2 or 3 time for luck (not in laptop but in the phone). Put contents back on and the phones can now access the SD card without problem…
.
pspec1 said:
Hi
On some phones I’ve found it necessary to remove SD card contents to a laptop and reformate the SD card in the phone. Again I reformatted the card 2 or 3 time for luck (not in laptop but in the phone). Put contents back on and the phones can now access the SD card without problem…
.
Click to expand...
Click to collapse
Yes, I had formatted this SD card on my prior phone (LG P990) though I did not reformat it on this phone. I have had the problem you mention before on other flash devices and it appears the mere disposition of the files in the sdcard/ssd influences access times for certain files depending on where they are (all controllers now write files in random blocks to avoid cell deterioration). This all leads back to the diatribe about defragging or not flash / SSD devices. This really depends on the controller inside the flash device basically. In any case, simply defragging the SD card DOES help, and resolves the laggy access problems most of the time. I will do this on my Sandisk 32GB SD card (again) and see if access times improve and this lag problem improves.On a side note, writing the whole card with a certain hex pattern also helps the access times. I do this regularly on my SSD device on my laptop after I delete/defrag many files. If I don't, it starts lagging like hell after some time.
Cheers
Yesterday I dropped my Galaxy S3 GT-I9300 softly on the floor, but immediately I noticed that there was a problem with the screen: the glass was not broken, but colours were abnormally green, with a horizontal white line at the top of the screen, and a little circular dead zone in the upper left corner. I could still use it. But a few hours later, the light intensity of the screen had progressively and drastically decreased, and the phone could no longer be used. Today, the screen is totally black…
All data was saved on the external card, and I thought that Gmail synchronization would have saved my agenda. So initially, it did not seem like a too big problem, except for the cost of screen replacement, but when I realized that my calendar synchronization had not been not properly configured, the problem suddenly became more serious! My main problem is now data, not screen!
When the phone is on, and connected to my PC via an USB cable, I can only access two folders on the phone: “Card” and “Phone” (the external card is still in the phone). I have the original ROM, the phone is not rooted.
Do you think that my calendar data is there somewhere? I don’t know where to find it.
I’m afraid that all data will be lost if I send back my phone to the reseller's after sales service.
Alternatively, is there a mean, with an HDMI adapter and an external screen, to use the phone anyway: only the display does not work, the rest of the phone seems OK. The touch screen still worked fine yesterday, when I could still see something. Will I see anything on the TV when touching the phone screen? It would be wonderful if I could just reconfigure my synchronization, in spite of that black screen, and thus recover my agenda data via my Gmail account, before sending the phone to the after sales service.
Any suggestions are welcome.
Search exact same question been asked before and i believe a workaround was found .
jje
You can use ADB to make a backup of all your apps + data. However USB Debugging must be enabled for this to work. Is it enabled on your device?
If yes, there are a lot of guides on how to backup your phone`s content such as Apps + Data.
One such guide is this: http://www.thesuperusersguide.com/adb-backup--restore.html
No, I had not activated "ADB debugging" and without screen, it seems a little bit difficult to do it now, thus precluding "ADB" use. That's why I was wondering if there was a possibility to use the phone with an external screen via a MHL-HDMI adapter, assuming the touch screen still works… Any idea?
yes, just do that. you can also access adb from recovery without having to enable anything
I am now pretty sure that touch screen is OK. Even if I don't see anything, swiping the screen to unlock it produces the usual sound. So I won’t do anything until I get a MHL HDMI adapter. I think it is the simplest way, if that works… I keep you informed in a few days. Many thanks
Hi everyone
This morning my Galaxy Note III fell on the floor and ever since its display seems completely broken (its not split or anything, but it remains black after restart and its impossible to unlock it as the touch screen doesn't respond anymore). I already have a new phone but the problem is that I want to save all data like pictures and whatsapp histories not being on the SD card. I tried to connect with ADB but it keeps saying that the device is not authorized. Usually one needs to confirm on the Galaxy when connecting with ADB. But know, as the touchscreen seems dead, thats not an option anymore :-/
The phone seems still perfectly operable otherwise.
Is the any chance to access the phone??
Best regards
Samuel
I already tried to connect an external mice using USB OTG. It seems to work, at least the lights beam up, when I move the mouse around.
Unfortunately, I do not get any feedback on whether the phone is unlocked or not and of course, I don't see the curser as the screen is black :-/
My phone fell into water for less than a second. After drying it out, the screen worked for a couple of days, after which time it would no longer turn on. The capacitive buttons light, but not the display. I restarted it (power and volume down), but I can't unlock it now since the screen isn't working. I have a fingerprint stored, but can't use it after a restart without my unlock code. I have since bought an S7 Edge, so the S6 is no longer connected to the network. In addition, it appears that I had WiFi off as Find My Mobile can't locate it.
I really want to get my data off the phone, specifically pictures/videos, etc... I've tried to connect via adb, but I can't seem to get the device to show up. I tried Vysor, but it can't see it either. Kies sees it, and my Windows PC also sees it (can't access the filesystem unless it's unlocked). The S6 doesn't support HDMI/MHL (thanks Samsung), so I can't send the output to a TV.
Any help would really be appreciated. I don't want to dump $150 for a new screen unless I have no other choice to retrieve my data.
I have the exact same issue and looking for an answer as well.
Wondershare could help you guys. Not sure if it needs confirmation on the phone, but it seems to have a seperate mode for broken displays. I hope it works. Which kind of information do you need most? Like pictures, or contacts,...? Because depending on your need, we might be able to find another solution for you.
https://youtu.be/K3QHUyXgW_c
Might work as well.
Sent from my SM-G925F using XDA Free mobile app
Thanks N00BY0815. I'll take a look at the info you provided and report back.
Ideally, I'd like to get my pictures, videos, and at least some other data (my Temple Run save, etc...). Most of my contacts were stored in my Google account, but odlly some weren't stored (I could swear that I selected my gmail account each time I added a contact, but I guess not).
Thanks
N00BY0815 said:
Wondershare could help you guys. Not sure if it needs confirmation on the phone, but it seems to have a seperate mode for broken displays. I hope it works. Which kind of information do you need most? Like pictures, or contacts,...? Because depending on your need, we might be able to find another solution for you.
Might work as well.
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
I tried to turn the phone off (volume down and power button while plugged in to the charger). I've done it before and it has appeared to turn off. This time, however, the screen lit up slightly green and the LED is now pulling blue as if it were starting up. Now I can't seem to do anything with it. It won't turn off.
Any ideas?