[Q] Is battery capacity loss covered under warranty? - Galaxy S III Q&A, Help & Troubleshooting

Had my S3 8 months and after some tests my battery's already down to around 1600mah so anyone know if it's possible to get myself a new battery under the warranty in UK at CPW?

Nice one. Cover yourself in asbestos mate......
Sent from my GT-I9300 using xda premium

Mr Woolf said:
Nice one. Cover yourself in asbestos mate......
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Are you somehow implying that was a dumb question? Because I know there's no reason Samsung has to replace it, But Apple would...
And the battery's useless to me now and had to replace with an Anker 2200mah and just want a non insulting answer how far I can push my luck with Samsung's warranty.

Check the warranty information batteries are covered but it could only be a 6 month warranty on them, it is shorter than the phones warranty.
Sent from my GT-I9300 using xda premium

batteries naturally lose capacity over time. most manufacturer suggest you get new ones once a year.. so at 8 months, you're pretty close to the recommend date already so I high doubt it especially considering it's a removable one
Sent from my GT-I9300 using xda app-developers app

delsus said:
Check the warranty information batteries are covered but it could only be a 6 month warranty on them, it is shorter than the phones warranty.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Dammit you right...
It is only 6 months warranty on batteries, I just assumed it was 12 months because you always hear that you should replace rechargeable batteries every 12 months, But still 8 months, less than 300 charges and rarely charging at below 20% shouldn't be enough to cause a 25% capacity loss and shows it has weak cells.

how do i test my battery capacity ?

please don't ask questions in General

How have you been charging it?
Almost exclusively used USB here, 600-900mA charge. Been 6 months, one charge per day, no noticeable drop in Battery Monitor Pro stats..
Dodgy wall charger? Noticed a few posts saying it might be. Recommend BMP simply for the voltage out of range alarm feature. Went off once using the wall charger in the car via a power converter (don't have a car charger).
Sent from my GT-I9300 using xda app-developers app

ecause you always hear that you should replace rechargeable batteries every 12 months,
That is yet more web nonsense .
jje

JJEgan said:
ecause you always hear that you should replace rechargeable batteries every 12 months,
That is yet more web nonsense .
jje
Click to expand...
Click to collapse
Been hearing that long before the Internet was created and makes sense because lithium cells do usually hold full charge about that long used daily, And anyway I just checked the warranty on my Anker 2200mah & 4400mah batteries and they got an 18 month warranty so shows phone manufacturers are just being greedy so they make more money on accessories giving a short warranty.

KMino said:
How have you been charging it?
Almost exclusively used USB here, 600-900mA charge. Been 6 months, one charge per day, no noticeable drop in Battery Monitor Pro stats..
Dodgy wall charger? Noticed a few posts saying it might be. Recommend BMP simply for the voltage out of range alarm feature. Went off once using the wall charger in the car via a power converter (don't have a car charger).
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Using the charger and cable it came with and Been using the battery monitor Widget App a few months and everything looks fine on the power history graph.

Related

report charging issue to samsung

hey guys i have the same charging issue that everybody else has i had my phone replaced twice i figured if we call samsungs moile department and complaint and they see its not an isolated problem they can find a solution because imagine 2 years with this problem ihave to give myself enough time to charge this phone i called already this the # 8007267864
come on guys theirs a whole thread on how it takes forever to charge I left mine over night and it's still not charged it's at 80 %
What battery issue?
Sent from my SGH-I897 using XDA
jpeg42 said:
What battery issue?
Sent from my SGH-I897 using XDA
Click to expand...
Click to collapse
^^ what he said
Best battery I ever had. Love it.
jpeg42 said:
What battery issue?
Sent from my SGH-I897 using XDA
Click to expand...
Click to collapse
Same. This is the best battery I've owned. Haven't heard of any issues either.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am getting great battery on my Note!
Sent from my SGH-I717R using XDA
The only issue is that I can use my phone as much as I want without having to worry about it dying while I'm out. On previous phones I had to change my behavior and usage to make it last. Granted I wish it lasted 5 days like my phones did in the 90s, but the trade offs are worth it.
I'm with everyone else what issue 22 hours of battery life for me.
huh.
have no idea what you're talking about.
How are you charging the phone? If you use the OEM charger supplied with the phone, it is taking overnight to get to 80%? Any other charger than OEM, or charging using your computer, is very likely to exhibit the problem you're talking about, but if the problem is with the OEM charger, that's really strange, especially for two devices. Mine takes about 2.5-3 hours for 0 to full using the OEM charger.
heres the thread
http://forum.xda-developers.com/showthread.php?t=1519084
famejlc said:
http://forum.xda-developers.com/showthread.php?t=1519084
Click to expand...
Click to collapse
i dont have that problem my phone charges quite fast
I bought mine on the 19th at a Best Buy and mine charges in about 3 houra from 3% to full. That seems pretty good to me.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
sdelliott31 said:
I bought mine on the 19th at a Best Buy and mine charges in about 3 houra from 3% to full. That seems pretty good to me.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
same here considering how big this battery is maybe alot of people are not used to how long a battery this big takes to charge
famejlc said:
http://forum.xda-developers.com/showthread.php?t=1519084
Click to expand...
Click to collapse
A quote from the OP of that thread "It only seemed to charge at a reasonable rate with the stock charger that shipped "
So the issue is that if you use the charger that Samsung provided there is no problem... but when you use some knockoff or charger made for another model phone, then it doesn't charge as quickly? And you want to report to Samsung that these third party chargers don't work as well as the OEM one? If so, I would love to be the person at Samsung responding to that complaint.
Check out the other thread on this topic. It seems they have explained the issue. It's related to a couple of shorted wires in the charger.
My old iPhone cases don't fit on my Note... that's it, I'm calling Samsung!!1
JoeDV said:
A quote from the OP of that thread "It only seemed to charge at a reasonable rate with the stock charger that shipped "
So the issue is that if you use the charger that Samsung provided there is no problem... but when you use some knockoff or charger made for another model phone, then it doesn't charge as quickly? And you want to report to Samsung that these third party chargers don't work as well as the OEM one? If so, I would love to be the person at Samsung responding to that complaint.
Click to expand...
Click to collapse
That's what I wanted to find out from this OP. I'm the OP of the linked post, and I'm not complaining at all that 3rd party chargers do not charge as fast as the OEM charger. I was just providing that information. But I'm curious if the OP of this post is using the OEM charger and having issues, or if he/she is using a 3rd party charger, and having issues? No word back from them, so I guess they don't care that much lol.

Anker portable AC/DC wall charger w/ 2 batteries, 14.99 in US from eBay! MANY PICS!

Hello XDA. Another post to try and help the community. I just received my order from eBay and wanted to share.
So I decided to buy some extra batteries to have on hand so as not to run out of juice. In the process, I also wanted a separate charger to keep them charged. To my amazement, I found the Anker charger WITH 2 replacement batteries for $14.99 shipped from a California seller!
I also ordered a Hyperion desktop dock that has a built in charger for an extra battery. This dock should arrive later this week but also a California seller off eBay! I'll post when that arrives.
Anyway, back to the Anker. Packaging is nice. It's in retail packaging as if it's sold in stores. Comes with instructions too! The charger is universal and can charge many different styles of batteries. It also has a USB port to charge another item while it's charging battery. The other nice thing is it will charge from a wall outlet OR a car charger! The mini USB plug is also on the side with the USB port. I'm not so sure on the charging pins however as they seem a bit thin and will require to be lined up every time a battery is inserted. The pins slide from right to left to allow for different size batteries. That's another issue. The battery for the Note is so big that it has to sit off to one side to allow for the charging pins to make contact.
The batteries are also retail packaged and come with instructions. They are White in color... Matches my Note.... And seem about the same weight. They are listed at 2500Mah but I have yet to try them out for longevity.
There are many pics I've taken to try and paint a picture as to what you'll get if you decide to order. Hopefully this will help someone who may want or need them. Any questions, let me know!
Here goes:
Sent from my SAMSUNG-SGH-I717 using XDA
The seller is laptopmate_usa. I have no affiliation with said seller nor can I vouch for them but I will say, shipped fast and free. They have a great feedback too. I figured it might be faster for anyone searching for this deal if I gave the name of the seller.
Hopefully these items will work and provide long lasting performance. If not, it was only $14.99.....
Sent from my SAMSUNG-SGH-I717 using XDA
Here's charged. Charged in about 3.5 hours. Now to use it to empty for charge cycle number 2!
Sent from my SAMSUNG-SGH-I717 using XDA
let us know the life for one full charge plz...
I got something similar for my Xperia Play last year. I only wanted the charger but it came with two batteries and was only £10 or £15.
I expected the two batteries to be useless but here I am a year later still using them, sometimes for weeks at a time as my primary battery as I tend to charge my phone a lot so it helps keep the official battery good for longer.
The batteries are of course not as good as the official one, probably around 75-80% as good but I have been very happy with them so far. So even if these batteries are similar that is money well spent in my opinion.
i got it at amazon at the same price 14.99$ (2 batteries and charger) with GUARANTEE 2 days deliver! i'm a Prime member. maybe due to popular demand, they raised the price to 16.99$ on amazon now.
http://forum.xda-developers.com/showpost.php?p=25133494&postcount=3
kvsandeepreddy said:
let us know the life for one full charge plz...
Click to expand...
Click to collapse
Will do.
Sent from my SAMSUNG-SGH-I717 using XDA
netnerd said:
i got it at amazon at the same price 14.99$ (2 batteries and charger) with GUARANTEE 2 days deliver! i'm a Prime member. maybe due to popular demand, they raised the price to 16.99$ on amazon now.
http://forum.xda-developers.com/showpost.php?p=25133494&postcount=3
Click to expand...
Click to collapse
I'm not a PRIME member otherwise I may have gotten them from Amazon. So far so good then, huh netnerd? Did you cycle them as per the instructions?
Sent from my SAMSUNG-SGH-I717 using XDA
dakleenupman said:
I'm not a PRIME member otherwise I may have gotten them from Amazon. So far so good then, huh netnerd? Did you cycle them as per the instructions?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
i just use it like any other battery, charge it and use it.
after i got these inexpensive batteries, i havnt use the original samsung battery!
these anker battery last me the whole day just like original samsung battery. (i charge it when i go sleep).
the only time i swap battery is when phone battery is getting low or i forgot to charge it.
I also bought this same Anker deal for my Galaxy S -- off the same guy. They seemed to work as well as stock, though I didn't do any testing. They were supposed to be 300 mah bigger then stock -- I didn't notice a diference. Funny thing is it was more expensive for the batteries for my Galaxy S that are smaller then these haha. Anyways I'm not a huge fan of the charger. It says in the manual to not leave your battery charging for more then 24 hours, so I assume that means it continues to charge the battery after it reaches 100% and you'll want to take your battery off as soon as possible to avoid degradation. The charger is also made for any battery so it has these awkward sliding pins you have to set on your batteries + and - each time which can be a little annoying. Other then that, great buy.
sam.jh said:
I also bought this same Anker deal for my Galaxy S -- off the same guy. They seemed to work as well as stock, though I didn't do any testing. They were supposed to be 300 mah bigger then stock -- I didn't notice a diference. Funny thing is it was more expensive for the batteries for my Galaxy S that are smaller then these haha. Anyways I'm not a huge fan of the charger. It says in the manual to not leave your battery charging for more then 24 hours, so I assume that means it continues to charge the battery after it reaches 100% and you'll want to take your battery off as soon as possible to avoid degradation. The charger is also made for any battery so it has these awkward sliding pins you have to set on your batteries + and - each time which can be a little annoying. Other then that, great buy.
Click to expand...
Click to collapse
I agree on the pins. But although it does say not to leave on, it also says it stops when full.... Dunno. I posted all the included instructions so all can read and get their own ideas.
Sent from my SAMSUNG-SGH-I717 using XDA
This looks ideal for my needs.... I'm looking forward to any battery life info you can post, thanks!
I got these from a seller on Amazon for 8.99 I think it was. Couldn't go wrong. I actually get better life from these than my samsung battery!
Well, first charge cycle was in the 10.5 hour range with 3:25 minutes on screen. Charged it from %1 overnight so lets see what day 2 brings. I leave the wifi on as well as GPS and I'm in an LTE area with so-so signal. My average life is 12-13 hours with 2.5-3 hours screen so if I get the same oit of these, I'd be just fine with that.
Sent from my SAMSUNG-SGH-I717 using XDA
got the same brand for about the same $, but for the Infuse. The batteries and the charger worked great.
Ok well charge cycle 2 is complete. About the same results. 12 hours total with 3:15 screen time. This was what I was getting with the original OEM battery. Off to cycle 3!
Sent from my SAMSUNG-SGH-I717 using XDA
Day 3 brings 12 hour on batt with 3:45 hours of screen time. With crappy LTE signal , wifi and GPS on and updates every hour. Charged from %1 on the Hyperion dock I bought out of the phone. Will report tomorrow sfter 4th charge cycle. So far, so good!
Sent from my SAMSUNG-SGH-I717 using XDA
Here ya go!
Sent from my SAMSUNG-SGH-I717 using XDA
These screen-on times... what's your brightness level setting?
Sent from my GT-P7510 using xda premium
JediSooner said:
These screen-on times... what's your brightness level setting?
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
Mostly on dim as I don't have a need for anything brighter. But, depending on the lighting needs, I will occasionally bump to max.
Sent from my SAMSUNG-SGH-I717 using XDA

[Q] Is it true that S3 battery is made only for 100 charging cycles?

i found this comment on gsmarena forum that "samsung galaxy s3 batteries are made only for 100 charging cycles"
Is it true?
-=SagaR=- said:
i found this comment on gsmarena forum that "samsung galaxy s3 batteries are made only for 100 charging cycles"
Is it true?
Click to expand...
Click to collapse
Unicorns are real.
Are you going to go to an equestrian forum and ask that question?
Of course the batteries arent made to last 100 charge cycles.
I meant that in jest, not as a dickhead.
Yeah after using your phone for 100 days, the battery turns into solid gold
LOL
Sent from my GT-N7000 using XDA
yeah. but for just £20 a month online you can get a new battery sent to you every 100 days so not a problem.
Sent from my GT-I9300 using XDA
sound legit
It's true. I read it on the internet.
Sent from my GT-I9300 using xda premium
No battery is made to last 100 charge cycles ..you must be retarded to trust that ****
AMoosa said:
Yeah after using your phone for 100 days, the battery turns into solid gold
Click to expand...
Click to collapse
lol..
AMoosa said:
Yeah after using your phone for 100 days, the battery turns into solid gold
Click to expand...
Click to collapse
LOL
Swyped From My Sensation.
After 100 cycles it self destructs... and blows your whole phone up.
Giving it some beans on my blue s3 Powered by CheckROM EvoHD
Put this "Fact" on an Apple forum and you'd have a million gullible iPhone owners replacing their battery every 3 months incase their phone explodes.
Michael_P said:
Put this "Fact" on an Apple forum and you'd have a million gullible iPhone owners replacing their battery every 3 months incase their phone explodes.
Click to expand...
Click to collapse
And if it did explode, Apple's answer would be "You're charging it wrong."
nope that's not true!
it's either 99 or 101 cycles.
This Site is very accurate regarding Lithium battery information:
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Biker1 said:
This Site is very accurate regarding Lithium battery information:
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Click to expand...
Click to collapse
thanks for the link mate..
anyways every battery in the world start draining as the time passes..so 100 cycles is enough
lol, you're information probably came from some isheep fanboi source
Sent from my GT-I9300 using Tapatalk 2
my 2010 macbook pro 13" battery was pretty much f*ed up right now... after 113 cycles
i know it doesn't apply to phone but
pinmemo said:
my 2010 macbook pro 13" battery was pretty much f*ed up right now... after 113 cycles
i know it doesn't apply to phone but
Click to expand...
Click to collapse
Yeah Apple probably includes a self destruct mechanism in their batteries so after a certain amount of charges they can sell you another Hugely overpriced battery.
All depends on how you calculate a charge cycle.
Some only count a 100%-0%-100% cycle as charge cycle while ignoring the others.
(One must be pretty stupid to believe the accuracy of such measurement but let's ignore that)
According to such calculations my old Nokia 3510's battery was toast after just 3-4 charge cycles since I usually charged it up when there was still juice for 1-2 more days.
On a general note, my laptops and phones (which are all regularly deep-discharged) only lost irrelevant battery capacity after 2 respectively 3 years of daily usage.
If your battery dies after a few weeks it's defective and usual/y gets replaced without much hassle.
However I have to wonder about the amount of strange claims a'pearing. Samsung killing off rooted phones, Samsung stopping using Android, Samsung batteries only lasting a couple of days.
Is big-A trolling xda or what?

GN4 Extra Batteries

I. Like to have a couple around but in my experience have found only OEM batteries are as good as what comes in the box. I'm sure other people have different views!
I haven't seen any info on where to buy these. I didn't see any on eBay or Amazon (yet). Anyone?
Sent from my (soon to be sold) LG-E980 using xda app-developers app
Not too sure when the Galaxy Note 4 is to be released, but when it does I'm sure amazon will have the batteries
ekerbuddyeker said:
I. Like to have a couple around but in my experience have found only OEM batteries are as good as what comes in the box. I'm sure other people have different views!
I haven't seen any info on where to buy these. I didn't see any on eBay or Amazon (yet). Anyone?
Sent from my (soon to be sold) LG-E980 using xda app-developers app
Click to expand...
Click to collapse
I bought a 7000mAh battery pack from Office Depot (the brand is "IO Gear" but I'm sure there are several such products). It cost about $50. The device itself charges via a mini USB and can charge two devices at once via two USB ports that flank the mini USB.
This may or may not be what you need, but I would suggest checking it out. Not only is the battery capacity very large, but you won't have to buy new batteries every time you get a new device. Plus, it's helpful for charging devices that don't have removable batteries, like the current Nexus line-up.
Komodo Rogue said:
I bought a 7000mAh battery pack from Office Depot (the brand is "IO Gear" but I'm sure there are several such products). It cost about $50. The device itself charges via a mini USB and can charge two devices at once via two USB ports that flank the mini USB.
This may or may not be what you need, but I would suggest checking it out. Not only is the battery capacity very large, but you won't have to buy new batteries every time you get a new device. Plus, it's helpful for charging devices that don't have removable batteries, like the current Nexus line-up.
Click to expand...
Click to collapse
You probably mean the GN3 not the 4. Heres what I ordered on ebay:
http://www.ebay.com/itm/4200mAh-Gol...900A-N900-N9002-/141058626699#ht_1233wt_896:o
sl5400 said:
You probably mean the GN3 not the 4. Heres what I ordered on ebay:
http://www.ebay.com/itm/4200mAh-Gol...900A-N900-N9002-/141058626699#ht_1233wt_896:o
Click to expand...
Click to collapse
That seems fishy .... 4200 mah? They added 1000 mah in the same form factor? I don't think so.
Sent from my Galaxy Note 3 using Tapatalk
rule no.1 , never buy batteries from China. good luck. please report how you make out with this one.
Aftermarket batteries are a hit and miss thing. Some have great experiences and some just don't. I haven't gone wit any and after the recent events of exploding phones I tend to be a bit more cautious especially if my phone were to explode I want to make sure I have a solid claim with a true Samsung battery. They are little bombs next to our heads (both of them) you know.
Galaxy Note 3 spare battery
RaptorMD said:
Aftermarket batteries are a hit and miss thing. Some have great experiences and some just don't. I haven't gone wit any and after the recent events of exploding phones I tend to be a bit more cautious especially if my phone were to explode I want to make sure I have a solid claim with a true Samsung battery. They are little bombs next to our heads (both of them) you know.
Click to expand...
Click to collapse
I have been using a gold 4200 mah aftermarket battery in my GN 2 for the past year without a problem. It lasts about 15hrs on an average day. Appreciably longer than the oem batteries which serve as my backup. I've used aftermarket batteries in my last 5 galaxy phone without any problem All came from China. They're pretty inexpensive. and ebay protects your purchase.
chrisrotolo said:
rule no.1 , never buy batteries from China. good luck. please report how you make out with this one.
Click to expand...
Click to collapse
I 100% agree with this. Never had a good experience.
The only 3rd party manufacturer I trust when it comes to using non Samsung batteries, is Anker, I'll be waiting for them to produce theirs.
Sent from my GT-N7100 using Tapatalk 4
Another issue with aftermarket batteries from Chinese MFG's is under-powering. Batteries need to consistently produce more than the required power to run a device, if a battery fluctuates below this threshold throughout the discharge process it can drastically deteriorate and stress many IO components. Memory, the CPU even simple logic IC's. You may not notice it at first but over time it can kill your device. Very important, and often overlooked for a $30 product on Amazon with no clear MFG docs.
RavenY2K3 said:
The only 3rd party manufacturer I trust when it comes to using non Samsung batteries, is Anker, I'll be waiting for them to produce theirs.
Sent from my GT-N7100 using Tapatalk 4
Click to expand...
Click to collapse
YUP YUP, my buddies and I use ankers, I've been using them in my GSII for quite a while, I would "say" they work better than the OEM batteries. At least 2 AZ summers.
I've all ready had two OEM batteries swell up, my anker is still going strong. I got two anker batteries and a universal charger for $20 for my S2. I don't charge my phone on a cord anymore, I just swap in a new battery every morning and put the semi dead one in the charger.
Unfortunately one anker stopped working because I dropped it in the street one drunken night and apparently some bum walking by, picked it up, thought it might have pure gold contacts and apparently scraped it off.

[Q] Really really slow charging

Hi every one,
My phone takes literally forever to charge. it has managed to get to 50% after a good 3 hours-ish and that from a wall socket
I feel as though I may have damaged the charger port on my phone, i feel this damage is caused by water.
What parts of the charger port could possibly be affected? the fact that it still charges means I am lucky but honestly I cant have a phone which charges at the rate it takes a snail to slime its way to a race. does anybody have any advice?
Thank you in advance
Read the 400+ other identical threads on charging, don't start a new one.
If water damage then you need a repair centre, probably a new phone.
Sent from my GT-I9300 using Tapatalk
aadil7 said:
Hi every one,
My phone takes literally forever to charge. it has managed to get to 50% after a good 3 hours-ish and that from a wall socket
I feel as though I may have damaged the charger port on my phone, i feel this damage is caused by water.
What parts of the charger port could possibly be affected? the fact that it still charges means I am lucky but honestly I cant have a phone which charges at the rate it takes a snail to slime its way to a race. does anybody have any advice?
Thank you in advance
Click to expand...
Click to collapse
The gs3 stock charger has problems with it. I changed it FOUR times. And the customer service people said tat the gs3 charger has problems. I was amazed Samsung didn't even bother to fix it.
Get a 2Amp s4 charger
Sent from my GT-I9300 using XDA Premium 4 mobile app
Abo3mood said:
Get a 2Amp s4 charger
Sent from my GT-I9300 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I had the same problem, would take forever to charge. I bought an original Samsung 2 amp charger and it charged great for a few weeks and now its back to charging slow again. I check with "Galaxy charger current". Phone is supposed to charge at 1000 and it only charges between 200-600 most of the time, and the number always changes, never the same current. Any ideas why this is? Could it be rom related or is this purely hardware? I am on Temasek's 4.4.2 with Yanks kernel if that makes a difference.

Categories

Resources