I've been battling with this problem on and off for the past month or so, of which it started happening out of the blue.
I used to use two Gmail accounts and had both sync the information, with exception to one's contact list since it was empty. However, I've noticed that my contacts, after awhile, disappear from my phone.
At first, they had disappeared from my Google Contacts as well, but a simple restore fixed that and now they are still there (this was around the time Google started to move info to Google+). Now, the contacts disappear from my phone, leaving me with it saying "No contacts", until I reboot my phone again (where it all loads back in again).
I use WhatsApp, ChatOn, Skype, Google+, and Facebook apps.
Any idea?
Bump
Background: I noticed that Motorola Services was eating a bunch of my battery, so I froze it with TiBu. Blur account disappeared, taking with it my phone contacts (not Gmail or Corporate Sync).
- Thawed the program, still gone.
- Wiped cache, still gone.
- Used Mybackup Root to restore all of my contacts (Gmail, Corporate, Moto services), which involves overwriting the old ones: nope. The contact app doesn't see the phone contacts thru Moto Services because it doesn't see my blur account.
Funny story: Airdroid still sees the phone contacts. They're hiding somewhere. Just not showing up in the contacts app, and I can't seem to download the contact list to my computer.
Does anyone have any ideas before I do a factory reset? I don't flash new roms often for a reason: setting everything back up is a PAIN, dammit.
Contacts > menu > display options
Make sure groups are selected to be displayed by selecting accounts, e.g. Google to expand it and ensure there are checks in groups you want to show up.
Sent from my MB860 using xda premium
Yeah, the problem is I've been storing phone contacts under my Blur account which is what went missing thanks to me screwing around. The only groups available to check are my Gmail and work email, both of which were added by me after the initial setup procedure (and don't have phone numbers associated).
I did some more searching and it looks like others ran into the same problem, which isn't fixed by "thawing" the app. And, it looks like the only solution involves a factory reset. Maybe I'll upgrade my rom version while I'm at it... ah well.
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
I’ve just noticed that I’m also unable to sync contacts with my Samsung Account, so I’m guessing that the problem is on the phone rather than the server….
The issue seems to be related to the Go Contacts app. I found that if I deleted then re-added the Google account from my phone I could sync again, but as soon as I added a new contact in Go Contacts I got this error message again. If I add the contact using the stock Contacts app I don’t get the problem. Has anyone else had this issue with Go Contacts?
Solved! (and I'm pretty sure it's for good this time)
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
beirtipol said:
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
Click to expand...
Click to collapse
What if you're confident that both your phone's VCF and Google Contacts have new information? As a matter of fact, it's the case with me. I create new contacts with my phone for a newly received phone number, and I create new contacts with Gmail for a newly received email address. So, I simply can't just delete one set and replace it with the other. Any suggestions?
(Conceivably, I can import the phone's VCF to Google, and rely on Google's "Merge Contacts" function, but I'm a little reluctant because I don't exactly know what kind of algorithm Google uses to get rid of duplicates.)
This Contact sync issue seems to be affecting a lot of Android is users and has been a big disappointment for me. One more reason for me to marvel at iOS's seamless syncing.
Worked for me
Thanks a lot beirtipol...problem solved
Now I can install my next custom Rom
Google sync issues
itm said:
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
Click to expand...
Click to collapse
I was having the same issue and searched everywhere to find help. Came a cross a post (somewhere else... can't remember where) that said other apps could be affecting it. Thinking back to the most recent apps I have installed, and when the sync issue started, I deleted data and uninstalled Skype and my sync is working fine now.
Hope this helps.
I have finally found a 'reasonably simple' solution that came from suggestions in this thread
1. I have Go Contacts EX installed so I exported a copy of my contacts to a VCF on my SDcard.
2. Email VCF file to my Gmail account
3. Open Gmail on Web Browser on PC
4. Open the email - attachment is shown and Google gives a nice link to say "import contacts" based on the VCF
5. Press the link to import (assuming import and choose file will do same)
6. It may crash... but it has imported the contacts into a new group and may leave loads of duplicates...
7. Choose to "find and merge duplicates" (may need a few manual merges for those it does not catch)
8. Select all contacts and select to remove the "imported..." group that was created (if it crashed for you too)
Now you are left with Phone and Gmail that agree so sync works again.
Next time you edit a contact on your phone it may well stop working again - so do this now and again to keep in sync until everyone stops blaming each other for the issue...
Im still having issues with this...very annoying.
Sent from my SGH-I747M using xda premium
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
contacts doesn't sync
I believe it is not the hardware = Samsung,
it is not the OS, Im running Padawan 6.2 custom ROM
this was a problem years ago when I switch to gmail and the problems arrived how to translate and auto-sort the first name/last/name/title/address/phone number/and so on , from one platform to other
I am surprised how google (since they support the android) didn't standardized this in its own backyard....
i.e. uninstalled and installed back EX Contacts, cleared the data and still not synking, now when I need it, and not tomorow.
so, the workaround:
clear data in Contacts Storage (! will wipe what you had in the phone !), and sync it backwards, from google to phone, so whenever you got new email contact its there anyway, and type there the new phone numbers ....
the stock address book updates well.......
I agree the stock address book looks cheap, but whatever I do with it, updates google address book....
I believe something to do with rows and columns how one is trying to send but the google doesn't know how to autosort, this why even when you import need to do manual work
just my 2c
Update:
- I remove Google account from phone
- Via web -> Gmail -> Contacts, I removed all groups, merge duplicates. etc and synced
It worked fine for 2 days and same issue occurred again. I am so much frustrated with Note 2. I never had this issues with any of my earlier phone. Now my phone is with service center as they want to keep it for 2-3 days, use and observe.
beirtipol said:
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
Click to expand...
Click to collapse
These two steps were enough to fix the problem for me. Thanks!
try google sync fix
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I had the same problem with my att skyrocket running Embryo 5.4
I fixed the problem by downloading 'contacts sync fix' from google play store for free
I had the same problem with my AT&T Galaxy S3, after reading this post someone suggested that Skype was affecting this. I removed Skype and now Samsung account can sync.
This worked for me:
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I have the Note II and had this problem too, I also had GoContacts EX and cleaned up, merged etc a lot of contacts. None of these suggestions worked for me to get sync working. Here's what I did: Backed up all contacts on phone. Removed all groups from phone and Google on my browser (not sure if this needed to be done but was suggested above. You probably won't need to I'm guessing.) (Exported VCF to my SD Card). Then emailed them to my gmail account, imported into my account using Gmail on my computer browser. Waited for it and after a while gmail asked if I wanted to merge. I said yes, then I deleted the group that Google automatically created for the imported contacts and the date they were imported. I also uninstalled Go contacts EX just to be safe.
After this I deleted my Google account off of my phone. Note that I have 2 gmail accounts, so my phone then switched to using the other gmail account. Then I added the normal account back to my phone and it synced fine after that. But I don't know how long it will work as I just did it a short while ago. Hopefully this helps someone though, because I know how frustrating this issue is. If you don't have two Gmail accounts I suppose you could create one temporarily just for this purpose. Good luck.
sgs3 with same issue - remove / re-add account worked for me
i have the sprint sgs3 with android 4.1 (jelly bean) and i had the same problem (sync is currently experiencing problems) until today. my contacts had not sync'd for over a month. no clue why. based on recommendations in this forum:
i disabled other applications (i.e. skype, facebook, yahoo, etc.) contact sync... no change.
i uninstalled skype... no change.
hence, i don't believe there is any need to do the above. what worked for me is...
i went to my pc's google contacts and exported my contacts to make sure that i had them saved off. then, i went to settings, google -> <my google account>, remove account, yes / ok, add account, add google account, etc. while attempting to sync contacts a window popped up asking me to update, i selected now, it rebooted / updated. again, a window popped up asking me to update, i selected now, it rebooted / updated. when it came back up, i verified that google contacts sync'd. the android version now reads 4.1.2.
i re-installed skype, re-enabled other applications contact sync... google contacts still sync. good luck!
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
igknight said:
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
Click to expand...
Click to collapse
I'm in the same boat as you. I've noticed a little dialog flashes really quickly sometimes when contacts are failing to sync, but I havent been able to get a screenie or read it. This is become extremely frustrating.
Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Kardell said:
Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Click to expand...
Click to collapse
I have just read your thread. Is your problem solved yet? If not, I'll start giving you some assistance.
Experiencing the same trouble with my alcatel IDOL 4, the dialer is not displaying the contact (already saved in my Google address book and the Google account is synced with the phone) names, neither for incoming and nor for outgoing.
This is a serious trouble and virtually all the phone numbers are appearing UNKNOWN to me! My brain cannot help me with these 230 contact numbers remembering every time I have to receive a call!
Help will be appreciated and thanks in advance.
Broken Arrow
Dhaka, Bangladesh
I have a Note 2 running OctOS M, which is based on CyanogenMod.
I don't want my contacts sync'd to Google, and I have had contacts drop out during backups and restores over the past year or so. While mentally berating software devs during my troubleshooting process, I have disabled Google Contacts ability to read to my contacts (thanks to Android M's permission system). I have also disable the sync-to-Google feature within the contacts app. Well, at least I thought I had. See, anytime I edit or create a contact, I will get a popup message saying "Google Contacts Sync has failed", and the only option is to click "OK".
I don't want Google to have any more of my contacts than they already do, so how should I go about setting that up? Hacks? Tweaks? Apps? Settings in certain apps? I would also like robust backup/restore and possibly management, which I thought were available in the default apps (apparently not, since it failed).
Did you ever figure out a solution to this problem? I'm having basically the same issue. On LineageOS I disabled all permissions for Google Contacts Sync in the Privacy Guard settings and I use a firewall that doesn't permit it to connect to the internet. But I frequently get a pop up window that says Google Contacts Sync has stopped. I'm wondering if I can just uinstall it using Titanium or if that will cause weirdness.
No, I did not find a solution. I wound up doing a factory reset for other reasons, and apparently never got around to sandboxing google calendar sync, because I don't get that error anymore. However, the contacts I backed up and tried to restore were all jacked up. I lost all the relatively new ones and a random smattering of old ones. I looked around on the software recommendation stack exchange, and it appears that all contacts apps are now cloud and/or ad enabled, which means they are most likely scraping and stealing your contacts.
It would be nice for a local-only contact manager.