I just purchased a Dell Streak and got it in the mail today (straight from Dell). I opened it and powered it on and noticed something when it was booting the screen flashed black and logo appeared etc.
During the screen flashing black it seemed like a portion of my screen flashed diff colors ranging from white, grey, rainbowish in a very small instant. It happens every time I turn it on and off. I was wondering if there's something wrong with my screen? When I press down in the area that shows the mark it seems to make the area blurry.
I attached a picture so you could see what it looks like.
Thanks
BKTC said:
I just purchased a Dell Streak and got it in the mail today (straight from Dell). I opened it and powered it on and noticed something when it was booting the screen flashed black and logo appeared etc.
During the screen flashing black it seemed like a portion of my screen flashed diff colors ranging from white, grey, rainbowish in a very small instant. It happens every time I turn it on and off. I was wondering if there's something wrong with my screen? When I press down in the area that shows the mark it seems to make the area blurry.
I attached a picture so you could see what it looks like.
Thanks
Click to expand...
Click to collapse
Yikes, id return it quickly and get another one!
I had dead pixels on my first streak out of the box and change it the next day. I suggest you to do so.
Sent from my Dell Streak (the beast)
The screen ended up cracking about a month after having it. Contacted Dell and they were nice enough to send me a replacement but didn't receive it until last week.
Is it normal for the screen to sort of distort in the corners? Like it's sort of fuzzy in the corner when viewing certain colors. I'm pretty sure it's a refurb but if this is sometimes normal then I'd be okay with that (giving it to my sister to use)
Since you just got back a referb, can you check what rom is installed on it?
And that doesnt sound right for it to distort slightly, but is it for still pictures or for motion?
Hi just got my second lumia 710 because of the last one had a white dot in black background!
So i just ran a pixel test on the new phone and i see the same dot but on a different place on the screen!
It only appears in black background and its very small!
Is this normal for the screen or is it a stuck pixel?
Miktet said:
Hi just got my second lumia 710 because of the last one had a white dot in black background!
So i just ran a pixel test on the new phone and i see the same dot but on a different place on the screen!
It only appears in black background and its very small!
Is this normal for the screen or is it a stuck pixel?
Click to expand...
Click to collapse
Its a stuck pixel yes. I have had a lumia 710 that has a stuck pixel. Got a new one.
You might be able to unstick it using something like this
http://www.youtube.com/watch?v=Avj108dN_x0
Play it with the screen on for a few hours to try unstick it
That's definitely a stuck pixel. I have one on my brand new TF300 and it's driving me nuts. Asus said you can have it replaced even for a single defective pixel tho, so I'm sending it back. I tried everything to fix it but no luck. Don't even waste your time, send it back and get another one, we're not expected to tolerate this bs.
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Another one with white pixel in Limia 710 here... :crying:
Hello all,
opened my white 920 today and I fiddled around with it for abit. I just noticed however that the backlit buttons have a very obvious yellow/green tint to it. When I compare it with full brightness white on the screen (as the buttons arent affected by it), it is very obvious.
Do you guys have something similar issue, or does your backlit buttons appear as crispy white as when you have full brightness on your screen?
yeah, i have the grey 920. the buttons are really yellow... im trying to ignore it, but if other people have pure white backlit keys, i will send it back i guess.
faeredia said:
yeah, i have the grey 920. the buttons are really yellow... im trying to ignore it, but if other people have pure white backlit keys, i will send it back i guess.
Click to expand...
Click to collapse
The only "positive" I can see about this is if you're watching the phone with tired eyes (when waking up in the morning in the dark or something) and you have low brightness but the 3 buttons are shining with the full crispy white and might hurt/annoy your eyes (unless the light can be completely turned off somehow). Yellow tint is after all more "calm" to the eyes. But other than that I guess it should be considered a defective unit.
Read though from a different user that his keys starting becoming more white after his 3 days of ownership. How long have you had the phone?
Compared full brightness to my old Desire HD, and the DHD white appears way more crisp and whiter. DHD uses super LCD. I thought this was supposed to be a top device, dafuq is this????
My black 920 does not have tinted buttons, my yellow one does. Might be an idea to add the color you are seeing this on to your posts, I am assuming the non-black versions have this ?
this'll be my second week with it. i played with a black one in store at JB, the buttons seemed pretty white. havent seen a grey one like mine in store though, so nothing to compare it to. might send an email off to nokia about it actually.
---------- Post added at 04:29 PM ---------- Previous post was at 04:11 PM ----------
talking to a Romel via Nokia Chat right now, he has so far said there is nothing defective with my phone. but he did just ask if changing the brightness settings on the phone also changes the brightness of the capacitive buttons. for me, i actually dont see any change. how about you guys?
pencilcase said:
My black 920 does not have tinted buttons, my yellow one does. Might be an idea to add the color you are seeing this on to your posts, I am assuming the non-black versions have this ?
Click to expand...
Click to collapse
I have a White model. I compared full brightness with my old Desire HD. The white colors on DHD is much, much more white (white as snow) when put next to the Lumia 920 that has a slight - yet obvious - tint to it. The buttons are even more tinted.
faeredia said:
this'll be my second week with it. i played with a black one in store at JB, the buttons seemed pretty white. havent seen a grey one like mine in store though, so nothing to compare it to. might send an email off to nokia about it actually.
---------- Post added at 04:29 PM ---------- Previous post was at 04:11 PM ----------
talking to a Romel via Nokia Chat right now, he has so far said there is nothing defective with my phone. but he did just ask if changing the brightness settings on the phone also changes the brightness of the capacitive buttons. for me, i actually dont see any change. how about you guys?
Click to expand...
Click to collapse
Changing brightness for screen does not change brightness on buttons. I could live with tinted buttons for when using phone in the dark since you cant turn buttons off or lower them. But as soon as I saw the whites (on screen) on my Desire HD were far superior, I called for a replacement.
I dont know if simply the DHD has a better display, but I dont wanna roll the risk when im gonna be having this phone for the next 2 years. DHD uses Super LCD while Lumia 920 uses IPS TFT, and as far as I know IPS is supposed to be better. Either way, im hoping the replacement will be different. If the screen (not buttons) is gonna be the same on replacement, im simply gonna assume its how its supposed to be. Just kinda sad though how my 2 year old DHD is showing better, more crisp colors than the brand new Lumia 920.
I have taken three pictures with a bad digital camera that might help people tell the difference.
(sry for blurry pic 2 and 3)
Picture 1 (lumia down most)
Picture 2 (lumia on right)
Picture 3 (lumia down most)
Try look at one screen, then quickly the other, then back to the first one... Keep jumping between the two screens quickly with your eyes and you will notice the very different kind of whites the displays are showing, you can tell the Lumia is not showing as "snow white" as DHD. Might not seem like a big deal on pictures, but it is very noticeable in person and a shame for such a high end device.
Nope.. My friend has it.. and they are completely white..
Waiting for replacement. Will receive either tomorrow or monday. I will then compare the current device with the new (since I have to use the same packaging im getting with the new, to ship in the other). Will update here when I did it all.
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
spenzher said:
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
Click to expand...
Click to collapse
I think it is. The 920 has the same chrome/silver over the soft keys as the Nokia and att labels. It's a common belief that the chrome alters the color of the white leds.
Sent from my Nexus 7 using Tapatalk 2
spenzher said:
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
Click to expand...
Click to collapse
n7slc said:
I think it is. The 920 has the same chrome/silver over the soft keys as the Nokia and att labels. It's a common belief that the chrome alters the color of the white leds.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Since so many wrote that they have pure white backlit keys on their devices (including white devices) I simply didnt wanna deal with it. :laugh:
Should get replacement tomorrow and I will report back.
Replacement update:
After receiving my replacement I can confirm that if you have a phone with yellow tinted buttons, your device's screen will most likely also be affected. I currently have the faulty and new device at hand, and from putting the devices side by side with full brightness while viewing a blank white page, I can easily tell the new device has a much brighter screen, the white is... way more white, while the faulty device has what seems to be a blue tint over it, and a lower brightness overall. Because of this, all colors are affected. Not only do they not stand out as much, but some brighter colors (such as yellow), will with the blue tint appear darker.
Note though, this is all with two devices side by side. Even if you have none to compare with, I can tell you the difference is very noticeable. I will recommend anyone who believe they have yellow tinted buttons, are therefore might be affected on the screen aswell, to get a replacement!
To make yellow tinted buttons most obvious, put your device on full brightness and go to a white blank page! Now look at your buttons and compare its "whiteness" to whats on the screen!
Note: The buttons will never be as bright and white as the screen. A non-faulty device will have a dark-layered-white (or they would sting your eyes when you used low brightness), while a faulty will have a most obvious yellow tint to it!
If anyone has any questions or something they want comparing from the two devices I have (up to 4 more days), please let me know.
3 Buttons - 3 colors ...
Juusuhako said:
If anyone has any questions or something they want comparing from the two devices I have (up to 4 more days), please let me know.
Click to expand...
Click to collapse
I received my 920 last Saturday. My 920 looks fine. Right now i notice the color stuff - or the "maybe" color stuff ...
The arrow on the left looks nearly white.
The windows symbol in the middle looks white (a touch of light green/yellow?).
The magnifier on the right looks nearly white.
Any idea?
Thx, SP
WinSP said:
I received my 920 last Saturday. My 920 looks fine. Right now i notice the color stuff - or the "maybe" color stuff ...
The arrow on the left looks nearly white.
The windows symbol in the middle looks white (a touch of light green/yellow?).
The magnifier on the right looks nearly white.
Any idea?
Thx, SP
Click to expand...
Click to collapse
What do you mean "nearly white"? A non-faulty device's buttons will be a darker tint of white (never as white and bright as on the screen). Do you know how cars sometimes has tinted windows you cant see through? Imagine the glass layer below over the buttons is tinted as such, making sure the light does not come through as strong, but remain white.
In regard to telling if it is faulty, all I can recommend is to turn brightness to full, make the theme white and then compare. Just keep looking back and forth on the screen and the buttons, you will indeed notice if they have a yellow tint to them, but im not sure with "nearly white".
Can you maybe go to a store and compare with a display model?
In the end its up to you if you wanna go for a replacement. If they're offering a free replacement you can take use of it, and if its the same, you can always ship the new device back (unless you're keen on the new one incase your current has scratches or whatever)
White seems not to be white...
Juusuhako said:
What do you mean "nearly white"? ... im not sure with "nearly white".
Can you maybe go to a store and compare with a display model?
Click to expand...
Click to collapse
Thanks for your reply! I compared with a display model and your right! White seems not to be white on my 920. My Lumia looks like there is dust in the display... It is pin sharp - but black is a bit grey - white is not full white. All the colors seems to be a bit "overlain by" a blue film...
I did not recognized it before - cos i did not compare the display with a different model...
... Thx, SP
WinSP said:
Thanks for your reply! I compared with a display model and your right! White seems not to be white on my 920. My Lumia looks like there is dust in the display... It is pin sharp - but black is a bit grey - white is not full white. All the colors seems to be a bit "overlain by" a blue film...
I did not recognized it before - cos i did not compare the display with a different model...
... Thx, SP
Click to expand...
Click to collapse
Good to know you could compare and identify the issue. I hope you will get a replacement. Know though that I recieved 2 phones with this issue. Im not sure if Nokia shipped out a batch of faulty devices, or if they're using different suppliers for their screens. Either way, you shouldnt ship your first phone back until you get the second, so that you can compare them and make sure the new isnt faulty/"from-a-bad-batch".
Well for me the white on the screen is totally white, no worries there but on the touch keys I can see a shade of yellowish tint on them
I put the display on full brightness and checked this...I have white lumia 920 model RM-821
The screen brightness and white levels are unrelated to the yellow tint on the buttons. I have a flawless phone and yellow buttons.
All new batches are having tinted buttons ( yellowish~green ). It was done on purpose to avoid disturbance at night because they do not dim when the screen adjusts itself to a lower level of brightness and that could potentially annoy you when the screen is set to low brightness at night.
It's how the phone is supposed to work. Now please don't go exchange your device if you have the so called " perfectly white buttons " for a tinted one. There are other things to worry about in a phone.
jagdesh said:
Well for me the white on the screen is totally white, no worries there but on the touch keys I can see a shade of yellowish tint on them
I put the display on full brightness and checked this...I have white lumia 920 model RM-821
Click to expand...
Click to collapse
If I only look at a faulty device, the white also appears... white. First when you have them side-by-side do you realize it. You would need to compare in a store like someone else did in this thread I believe, and he got a confirm on a faulty device.
Xeon said:
The screen brightness and white levels are unrelated to the yellow tint on the buttons. I have a flawless phone and yellow buttons.
All new batches are having tinted buttons ( yellowish~green ). It was done on purpose to avoid disturbance at night because they do not dim when the screen adjusts itself to a lower level of brightness and that could potentially annoy you when the screen is set to low brightness at night.
It's how the phone is supposed to work. Now please don't go exchange your device if you have the so called " perfectly white buttons " for a tinted one. There are other things to worry about in a phone.
Click to expand...
Click to collapse
No, I wont exchange. Like I mentioned I do not mind the yellow tinted buttons. I would prefer the white ones, but I cant go on exchanging every second/third day.
Thanks for the info though.
Hi,
its been a while since im going back and forth between HTC One Black and Silver.
just today, i watched a video which pointed out few flaws with Silver's build quality.
- gaps on top speaker of this model.
- sharp edge when you run your finger down from top speaker metal side toward the screen.
- feeling slight difference of depth in metal and screen when you run your finger down from speakers to screen.
it seems that these flaws have not been seen on Black version of HTC One.
here is the link to the video:
http://www.youtube.com/watch?v=rzUGpKFb97M
I've asked the owner of the video for confirmation on if all of Silver models are like this. but there is no answer yet.
so, i went to the store and checked the Silver model, and YES all those issues were there on the Silver Model.
so i want you guys to confirm what video says about that all silver models have these issues and black ones don't !
Thank you.
I did notice the Black version has very little, if zero build quality issues. The display still had some stuck pixels in my experience though. Take that with a grain of salt though, I've had THE worst luck.
keving9012 said:
I did notice the Black version has very little, if zero build quality issues. The display still had some stuck pixels in my experience though. Take that with a grain of salt though, I've had THE worst luck.
Click to expand...
Click to collapse
Two Black HTC Ones. Waiting on 3rd. Had stuck pixels But otherwise..nope.
megamaster2 said:
Two Black HTC Ones. Waiting on 3rd. Had stuck pixels But otherwise..nope.
Click to expand...
Click to collapse
about these dead pixels, it looks serious considering you've had three BLACK Ones and they all have the same problem !
as stuck pixels are usually caused by production process, is there any chance that i get a phone with no dead pixels and get them later ?!
there is a possible solution to this:
The pixels aren't dead they are just stuck..I got one on mine and I used the app on the play store and let the app run overnight wake up and it's all gone
Click to expand...
Click to collapse
have you used it ?
thank you
I've had my Silver One from the first batch and it has no gaps or other build quality issues, I keep seeing this same type of thread pop up, but I get the impression that at least a majority of users aren't finding problems.
Benygh said:
about these dead pixels, it looks serious considering you've had three BLACK Ones and they all have the same problem !
as stuck pixels are usually caused by production process, is there any chance that i get a phone with no dead pixels and get them later ?!
there is a possible solution to this:
have you used it ?
thank you
Click to expand...
Click to collapse
I think it's a screen thing not a color of phone thing. I tried it once. Didn't work. Didn't try on this one.
Sent from my HTC One using Tapatalk 2
i know its not a color thing, but i've heard and seen lots of places that the black ones have much better build quality and i think this problem with the screen would be rare to see in black ones.
does any one owns a black one ?
I have the silver one and am going to return it (and maybe get the S4). The gap isn't the issue though, the glass is "popping" out of the bottom and right side of the phone. You can push it back and it makes a clicking noise and when i am on the device, you can see the actual glass come down and press against the LCD panel. I want to stick with HTC but i have had many build quality issues with them. I guess i might see if the black is built better. It is pretty sad though as the phone design is beautiful.
Build Quality
Benygh said:
i know its not a color thing, but i've heard and seen lots of places that the black ones have much better build quality and i think this problem with the screen would be rare to see in black ones.
does any one owns a black one ?
Click to expand...
Click to collapse
I had my HTC One Black for 2 days in a case and it hasnt chipped yet and has no problems whatsoever. Battery and Screen are in perfect condition.
A few days ago I bought this device, but I noticed something that would be a little strange:
When a totally white color appears on the screen, you can notice, even if hardly, a small black bar, I mean in a slightly weaker tone, it is almost impossible to perceive, but in totally white color on the screen you see
Was that a matter of luck or chance? because the device came sealed in the box, I opened it and all items are new, bought in store, came with android 5.0.1 (Original Factory Android Version)
Of course it's not a problem, but the display should be perfect if it's a new product, right?
killerBRs said:
A few days ago I bought this device, but I noticed something that would be a little strange:
When a totally white color appears on the screen, you can notice, even if hardly, a small black bar, I mean in a slightly weaker tone, it is almost impossible to perceive, but in totally white color on the screen you see
Was that a matter of luck or chance? because the device came sealed in the box, I opened it and all items are new, bought in store, came with android 5.0.1 (Original Factory Android Version)
Of course it's not a problem, but the display should be perfect if it's a new product, right?
Click to expand...
Click to collapse
If it was brand new just return it and have it replaced under warranty. Screen should be 100% perfect.
callumbr1 said:
If it was brand new just return it and have it replaced under warranty. Screen should be 100% perfect.
Click to expand...
Click to collapse
I Live in BRAZIL, Warranty in my country is "Ask for warranty repair, if there is a problem, they will review if there is a problem.
Exchanges only if repaired twice and not resolved."
Is not like USA, Return to manufacturer and get a New Device