Hello
My girlfriend has a Samsung Stratosphere (Verizon) and it was recently dropped from a 2nd story apartment. The screen is completely cracked (doesn't even turn on). The phone, however, still works (can receive calls, as long as the keyboard is slided out). I assume it could make calls as well if I could see the screen.
I'm trying to retrieve SMS's on the phone. To the best of my knowledge, it was not rooted, and usb debugging was not enabled. Is there any way I can retrieve the messages?
When I plug the phone into my computer, I can't even access it as a USB drive (since I can't see/touch the screen to tell it to mount as a disk drive)
Any and all help will be much appreciated
Yesterday I dropped my Galaxy S3 GT-I9300 softly on the floor, but immediately I noticed that there was a problem with the screen: the glass was not broken, but colours were abnormally green, with a horizontal white line at the top of the screen, and a little circular dead zone in the upper left corner. I could still use it. But a few hours later, the light intensity of the screen had progressively and drastically decreased, and the phone could no longer be used. Today, the screen is totally black…
All data was saved on the external card, and I thought that Gmail synchronization would have saved my agenda. So initially, it did not seem like a too big problem, except for the cost of screen replacement, but when I realized that my calendar synchronization had not been not properly configured, the problem suddenly became more serious! My main problem is now data, not screen!
When the phone is on, and connected to my PC via an USB cable, I can only access two folders on the phone: “Card” and “Phone” (the external card is still in the phone). I have the original ROM, the phone is not rooted.
Do you think that my calendar data is there somewhere? I don’t know where to find it.
I’m afraid that all data will be lost if I send back my phone to the reseller's after sales service.
Alternatively, is there a mean, with an HDMI adapter and an external screen, to use the phone anyway: only the display does not work, the rest of the phone seems OK. The touch screen still worked fine yesterday, when I could still see something. Will I see anything on the TV when touching the phone screen? It would be wonderful if I could just reconfigure my synchronization, in spite of that black screen, and thus recover my agenda data via my Gmail account, before sending the phone to the after sales service.
Any suggestions are welcome.
Search exact same question been asked before and i believe a workaround was found .
jje
You can use ADB to make a backup of all your apps + data. However USB Debugging must be enabled for this to work. Is it enabled on your device?
If yes, there are a lot of guides on how to backup your phone`s content such as Apps + Data.
One such guide is this: http://www.thesuperusersguide.com/adb-backup--restore.html
No, I had not activated "ADB debugging" and without screen, it seems a little bit difficult to do it now, thus precluding "ADB" use. That's why I was wondering if there was a possibility to use the phone with an external screen via a MHL-HDMI adapter, assuming the touch screen still works… Any idea?
yes, just do that. you can also access adb from recovery without having to enable anything
I am now pretty sure that touch screen is OK. Even if I don't see anything, swiping the screen to unlock it produces the usual sound. So I won’t do anything until I get a MHL HDMI adapter. I think it is the simplest way, if that works… I keep you informed in a few days. Many thanks
Hi
I have a broken Galaxy 3 phone where the screen suddenly stopped functioning with a total blackout so I can't use the phone at all. There is no problem getting the phone fixed within a couple of days but the problem is I want to save all my messages, contacts and other data, especially one conversation text message thread that has gone on for about a year, to my pc. I want the information to be able to be viewed independently on my computer like I read emails etc. and then I can store it on a portable hard drive by copy and paste. Samsung kies doesn't seem to allow for this. I can back up the phone apparently but the info can only be read by another similar phone so it is restricting how you see your own information. I want the information on my computer without the need of another similar phone because what if I decide to buy a totally different phone that has software that's not compatible. The shop representing Samsung who will fix the phone said that everything gets wiped and they won't even have Kies on their computers because they think its unstable software. Ideally it would be great if there was some kind of software for my computer that enabled it to read all the info on the phone as if the phone was a flash drive connected by USB and then I could simply copy and paste across from phone to computer. The phone is recognised by the computer through the USB but obviously it can't read inside the folders on the phone which just show as empty. Anybody know of anything to get the results I want? Thanks.
Hi there,
Try this..
Good luck!
adb pull /data/data/com.android.providers.telephony/databases/mmssms.db
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Click to collapse
Galaxy 3 broken screen
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Sorry I tried to use these but I really don't know what I'm supposed to do. Both suggestions are completely foreign to me.
Some contacts for whatever reason werent saved my girlfriends galaxy s4 screen broke the phone turns on but can not see anything on the screen
is there anyway to get contacts off this phone?
If you could somehow get to this location you would be able to catch them: /data/data/*.providers.contacts/databases/contacts2.db
From then on, I don´t know more. Good luck
Hi guys,
I recently managed to launch my phone from my pocket at over 100ft on a fun fair ride - clever. It now boots up, makes the noises when booting and has the blue LED light as expected but the screen is dead.
I think I received a good few text messages while the screen was dead but it was on, and now I have my sim in another old phone (HTC wildfire S) I expected I would see all these unread texts but I do not. I am guessing these texts went to the s3 phone storage?
So I have a few questions:
]Do SMS back up to google accounts automatically? If so how can I recover them to the new phone?
Is there any way of me seeing the unread texts from my s3 through a USB connection to a PC? as it still connects to a computer and I can view the data.
I looked into controlling the screen of the broken s3 from a PC and it seems you need USB debugging turned on and I couldn't figure a way of doing that without the screen being on - anyone know if that is possible?
I also looked at getting a micro USB to HDMI adapter to try contol the screen from a computer, something like this - would that work? Micro USB MHL to HDMI Cable adapter HDTV Samsung Galaxy S3 S III i9300 S4 I9500 | eBay Is that something that could work?
Any advice would be greatly appreciated!
Cheers
Dan
I have managed to back up my messages using 'samsung Kies 3' which creates a 'Message.sme' file, any ideas if there is a way I could view this .sme file on a computer? I have done some research with no luck so far...
Cheers
Dan
danstar10 said:
I have managed to back up my messages using 'samsung Kies 3' which creates a 'Message.sme' file, any ideas if there is a way I could view this .sme file on a computer? I have done some research with no luck so far...
Cheers
Dan
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Click to collapse
I'm having the same problem, but with my S4. I've since replaced it with a nexus 5, but have important info stored on sms on my old phone that I need access to.