[Q] problem when 3g is on - Nokia Lumia 800

Hi, i'm using this phone and everything works fine,but when i turn on 3g, phone restarts every 10-15min. It's unlocked from foreign network. Did anyone have the same problem?

That doesn't sound right, have you flashed any firmware recently?

sikodemon said:
That doesn't sound right, have you flashed any firmware recently?
Click to expand...
Click to collapse
no i didn't. Actually i don't know to do that, i bought this phone recently, i only did a hard reset,but the same problem appear. I also didn't update to 7.8

Just send it back, if you're in the UK like me they arrange a courier to pick the phone up and repair/replace it. Very quick turn-around too, I had mine back in a few days! Go to http://www.nokia.com/gb-en/support/troubleshooting/ and then click on Diagnostics/Support/Repair and fill out the forms.

Related

Signal Loss

I've been having this problem for some time but wasn't entirely sure whether it was my network (O2-UK) or the phone. Basically at random intervals my phone will lose signal, I didn't realise quite how often until I installed No Signal Alert and today for example I've lost signal 5 times, not for any more than 30 seconds each time.
The reason that I think this is a problem with the phone is because I've noticed that if I'm connected to wi-fi that also cuts out at the same time.
Is this something anybody else has come across? It's a non-rooted X10 on R2BA026.
Have been having exactly the same problem for the last few weeks. o2 have had the phone back for repair twice, the 2nd time it was exchanged for a new handset but still seems to be occurring. My brother also has the same phone, network and problem.
Strange that all the problems are occuring on the same network. I originally rooted my phone and upgraded to the newer build, don't know if you're on the normal O2 software?
Would be interesting to know if anybody has had the same problem on a different network.
Same Problem
Hey,
im in Australia, with Optus On SE X10i
and ive had the same issue whether rooted or not, but only since upgrading to 26 software, didnt have this issue on 16, also when i sued to use Advance Task Killer, if i opened the program and killed all apps, then 2of 3 times my signal would go down to NO SERVICE for about 30 seconds and then come back full force.
To me it seems like a potentual software issue that specific to 26 software
I've noticed that when I use a task killer to close the sony ericsson backup app that causes me to lose all signal (network and wi-fi) straight away, but I still lose signal randomly even with that closed. I never noticed it happen before I upgraded to this software either, so you could be onto something there.
How do we go back to previous versions?
jayfenney said:
Strange that all the problems are occuring on the same network. I originally rooted my phone and upgraded to the newer build, don't know if you're on the normal O2 software?
Would be interesting to know if anybody has had the same problem on a different network.
Click to expand...
Click to collapse
had flashed using omnius and had the problem on generic uk software as well, had to flash back to o2 to send in for repair.
getting handset swapped for something different, hopefully that will sort it!
cricka15 said:
had flashed using omnius and had the problem on generic uk software as well, had to flash back to o2 to send in for repair.
getting handset swapped for something different, hopefully that will sort it!
Click to expand...
Click to collapse
How did you flash it back to the original?
jayfenney said:
How did you flash it back to the original?
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Click to collapse
Using omnius,luckily just before it turned to pay to flash licensing.
Sent from my X10i using XDA App
Well I've just flashed it using the X10 flash/unbrick tool and went incredibly smoothly, now back running 016 and reinstalling all my apps using trusty astro. I'll make sure I keep the no-signal app running and let you know whether this has fixed the problem.

Low Reception On X10?

has any one else noticed the drop of signal on this phone? it works fine at home but as soon as I enter my college class room, the service can't be found, this is really annoying, I don't receive my texts till I exit the room and even then, every text I send seems to take ages to actually be delivered to the recipients phone. any one know of any fix for this?
running 2.1 official with pitch black theme. Xrecovery installed.
Did it start to happen after you installed the black theme?
Sent from XDA Premium from my X10a rooted running 2.2.1 Pure CM Rom from kxhawkins
no, its always happened. is this a problem all X10's have? as soon as I leave the room/college, it gains its reception again :|
I dont have that issue at all. Have you tried flashtool to try to fix the issue, or seus from sony? It could be a glitch in the phone. Have you used flashtool before? I can help you with that.
Sent from XDA Premium from my X10a rooted running 2.2.1 Pure CM Rom from kxhawkins
I have att x10a with 1.6 and I was constantly dropping calls worse than the iphone.. Called up ATT and they said swap the sim.. Did that and still nothing so they replaced the phone and so far no issues..
I've swapped sims, it didn't help, what would the flash tool do?
It's a hardware issue.
Not much you can do.
trojan92 said:
I've swapped sims, it didn't help, what would the flash tool do?
Click to expand...
Click to collapse
Its definitely a hardware issue, at least mine was.. If you’re under warranty get it replaced either via your carrier or SE
if I flash another baseband would that fix it? this phone works perfectly at home and other places, just as soon as I enter college, it loses reception. would another baseband be worth my time trying out?
trojan92 said:
if I flash another baseband would that fix it? this phone works perfectly at home and other places, just as soon as I enter college, it loses reception. would another baseband be worth my time trying out?
Click to expand...
Click to collapse
No.. i have a similar issue.
and there is nothing you can do.
I wrote a petition to my service provider about this.
And the fixed a problem with the tower. "only cuz i know they take budget cuts"
The gsm modem is full of ****.
I don't know if it's a software or hardware issue.
But so far there is no fix for it.
As I posted above I had this very same issue.. ATT says couple of their towers are still down in my area and could be an issue.. It isn't.. The replacement phone I got last Friday has been very good… So clearly it was an equipment problem.. Are you still within the 1 year warranty? If you’re get it replaced ..
gabnj said:
As I posted above I had this very same issue.. ATT says couple of their towers are still down in my area and could be an issue.. It isn't.. The replacement phone I got last Friday has been very good… So clearly it was an equipment problem.. Are you still within the 1 year warranty? If you’re get it replaced ..
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Click to collapse
Oh.. yes.. sorry.You may have a similar bad chipset.
Thanx for reminding me gabnj
But you say that it is only in class.. so no 100% way to be sure.

[Q] After Updating latest samsung update My phone is now 100% roaming ?

I have not moved or changed locations or anything but after updating the newest samsung firmware (on friday) my phone is now 100% of the time roaming. I've checked the network settings and it says Tmobile in there as it should (i'm on Tmobile in america with the i9300).
Is there something i did wrong? I updated it with Kies, what can i do to downgrade back to the old firmware if i get tired of this roaming business?
try changing your modem
Sent from my GT-I9300 using xda premium
Electricview said:
I have not moved or changed locations or anything but after updating the newest samsung firmware (on friday) my phone is now 100% of the time roaming. I've checked the network settings and it says Tmobile in there as it should (i'm on Tmobile in america with the i9300).
Is there something i did wrong? I updated it with Kies, what can i do to downgrade back to the old firmware if i get tired of this roaming business?
Click to expand...
Click to collapse
How did you be able to update your i9300 cause i am using i9300 and t-mobile as well. But no update for me at all.
I am located in NY btw so do you think I have to wait or not gonna get the update at all
Edit, Just updated mine via odin and working good
Red Wolf said:
How did you be able to update your i9300 cause i am using i9300 and t-mobile as well. But no update for me at all.
I am located in NY btw so do you think I have to wait or not gonna get the update at all
Edit, Just updated mine via odin and working good
Click to expand...
Click to collapse
I am not sure, but its funny my friend has the BLUE i9300 bought 3 weeks after mine, and he was not getting a notification of the update via kies either, but it did give it to me and my phone the exact day it was out (uk firmware).
about changing the modem, will I need to root for that? i prefer to run stock for now..
that's bizarre but it probably has something to do with the phone being an internation model with a uk csc, but i've used my S1 from the uk several times in the u.s. with t-mobile and never had that problem .....can only assume it is a bug
tmzbeme said:
that's bizarre but it probably has something to do with the phone being an internation model with a uk csc, but i've used my S1 from the uk several times in the u.s. with t-mobile and never had that problem .....can only assume it is a bug
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Click to collapse
Yea becuase when the phone arrived it worked great (even had a minor firmware upgrade the day i opened which was like june 15th ish or a few days later) and still worked great, no Roaming at all, then with last weeks update now it roams
It's worth pointing out that changing the modem will not work as a valid solution in this case. If one uses a non-LFB modem with the LFB ROM, the mic doesn't get used. One would have to also go to an older rom in addition to a different modem.
I'm having the same exact issue.
Need a solution.
Tried a factory reset. No dice.
Hi guys,
Didn`t find answer for my questions, so decided to link myself to similar topic.
Since the SW update I have done today my phone doesn`t lock to a network
When I go to settings to find a carrier manually, It takes about 2 minutes to find 4-5 networks available around, I am picking o2 UK (as I have a contract with them) and it says : Registering to o2 UK which takes about 4 minutes. After this it says : Emergency calls only and there is no status bars at all.
Master reset didn`t help.
What steps should I take ?
For you reference :
- Phone took from CPW in UK as sim free
- SIM Card used is from o2 UK (contract)
- I don`t want to flash anything, I would like to stay to stock ROM (if possible)
UPDATE : Chosen `Select Automaticly` allowed the phone to find signal, could make a call etc, but after 30 minutes lost signal again....
Kris
on AT&T / same firmware, no roaming issues.
Any fixes for this issue?
Hey guys,
any solution?
my phone is suffering from the same problem!
phone got from India,
however when i contacted T-mobile they said am not on roaming!
achalasawa said:
Hey guys,
any solution?
my phone is suffering from the same problem!
phone got from India,
however when i contacted T-mobile they said am not on roaming!
Click to expand...
Click to collapse
U Using it in india? Which network u using?
Any updates?
I did find out that the CSC that was applied by default was KOR. I went in and changed this to BTU using *#272*imei#, but still did not solve the issue.
Wondering if a repartition would help?
chri55tof said:
Hi guys,
Didn`t find answer for my questions, so decided to link myself to similar topic.
Since the SW update I have done today my phone doesn`t lock to a network
When I go to settings to find a carrier manually, It takes about 2 minutes to find 4-5 networks available around, I am picking o2 UK (as I have a contract with them) and it says : Registering to o2 UK which takes about 4 minutes. After this it says : Emergency calls only and there is no status bars at all.
Master reset didn`t help.
What steps should I take ?
For you reference :
- Phone took from CPW in UK as sim free
- SIM Card used is from o2 UK (contract)
- I don`t want to flash anything, I would like to stay to stock ROM (if possible)
UPDATE : Chosen `Select Automaticly` allowed the phone to find signal, could make a call etc, but after 30 minutes lost signal again....
Kris
Click to expand...
Click to collapse
If u do not wish to root then your only option is to take it back to the store, so they can fix, u bought the best smart phone available on the market and u can't make phone calls or browse internet(without wifi).
To my understanding, still no resolution on this..
My friends phone after being updated (he just got his first update after having the phone a month) is now roaming as well.. So this is definately something either with our network (t-mobile) or the recent updates.
I've just started living with it, but it sucks becuase it does silly things like makes me click 'download image' when someone sends me a picture message in text...
with the few bugs could be ironed out of this phone kinda frustrating.
I do have similar problems since I installed an update 2 weeks ago. at home the phone says it is roaming at work approx 6 miles away and with a different station I am connecting to it is fine.
t-mobile USA
Marshal said:
I do have similar problems since I installed an update 2 weeks ago. at home the phone says it is roaming at work approx 6 miles away and with a different station I am connecting to it is fine.
t-mobile USA
Click to expand...
Click to collapse
Thats interesting, no matter where I go i get roaming. Though a few times I have gotten the 'roaming' warning popped up, so maybe i went out of roaming and didnt know it? I'll keep a closer eye on it.
It is very frustrating and annoying. I've called T-Mobile and they said they would open a case with Samsung. If you guys could call too, we might get a fix.
I really suspect it is something in the CSC. Maybe if we could get the T Mobile SIII CSC and apply it?
Sent from my GT-I9300 using xda app-developers app
javacody said:
It is very frustrating and annoying. I've called T-Mobile and they said they would open a case with Samsung. If you guys could call too, we might get a fix.
I really suspect it is something in the CSC. Maybe if we could get the T Mobile SIII CSC and apply it?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
My suspicion is wrong. I pulled the TMB CSC from a T999 ROM and manually copied it to /system/csc/TMB, then used the CSC Selector App to change to TMB.
No dice. Still in Roaming.

Mobile data and mobile calls hang, no one can call me

Hello everyone. Few month ago I bought z2 in German. The phone losed connectivity with mobile network very often. The people hear me very bad. The call is interrupted after 15-60 seconds. Even the display is showing that the phone has perfect signal, I can't call to anyone or do a USSD request. It happens with 3 different operators in different places. If I do power off the phone and then power on (just reboot doesn't help), the mobile network works 5-30 minutes, but then the problem is back. I returned phone to the shop and they repaired it. But the problem still persits, I turn on the phone all work good, but after some time, mobile data hangs and no one can call me. Airplane mode on/off doesnt help, only shutoff/turnon help on few hours. Z3c is working perfect on the same places and operator. The firmware is the latest official, i tried hardreset and reinstall via flashtool.
Does anyone have any idea?
My brother had this problem 2 or 3 times, but always with a Samsung device. After the motherboard got replaced it was OK again.
Give it back to the shop and keep it as long there, as they don't repair it. Maybe they have just reflashed software hoping for problem fix.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
I have sent the phone to the seller twice, they "repair" it twice, but the problem still persists, after few hours or loosing network noone can call me. The system setting shows that network type is unknown. The problem is that I bough the phone in the other country and sending the phone takes too much time.
Does anyone has/had the same issue?
Michael_Kr said:
I have sent the phone to the seller twice, they "repair" it twice, but the problem still persists, after few hours or loosing network noone can call me. The system setting shows that network type is unknown. The problem is that I bough the phone in the other country and sending the phone takes too much time.
Does anyone has/had the same issue?
Click to expand...
Click to collapse
you bought your phone in Europe, so you can send it to every european official Sony service
maddboss said:
you bought your phone in Europe, so you can send it to every european official Sony service
Click to expand...
Click to collapse
The problem is that I'm from Russia, and European warranty doesn't work in Russia.
Michael_Kr said:
The problem is that I'm from Russia, and European warranty doesn't work in Russia.
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Click to collapse
Oh sorry, I didn't know that. Then you're right that's a long way to sell it to service

No service signal

Since around 3 p.m (est) today, my phone has stopped receiving signal, I tried to put the sim card in my friends phone and it worked just fine. Anyone has any ideas why and how to fix it?
faurionutz said:
you may have qcn problem of phone got blacklisted
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Click to collapse
What is qcn and what might be the reason my phone got blacklisted?
Same thing happened to me two weeks ago. Phone would only connect to the network after a full reset. I'd reinstall my apps, reboot and it would not reconnect to the cellular network. Switched to my backup phone (Nexus 5) for 3 days... After that switched the SIM back to the V10, reset the phone again and it has been working fine since.
Weird!
i have same problem, and till now my problem not solved. help!!
satyasah said:
i have same problem, and till now my problem not solved. help!!
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Click to collapse
Just bring your phone to tmobile, they will give you a "new" one
trungvov10 said:
Just bring your phone to tmobile, they will give you a "new" one
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Click to collapse
i buy unlocked phone. this is hardware fail or imei blacklist?
satyasah said:
i buy unlocked phone. this is hardware fail or imei blacklist?
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Click to collapse
It's hardware
I also have this problem. It's happened on two phones. Would be curious if anyone else was using the ROM from Andy Zhang? http://forum.xda-developers.com/tmobile-lg-v10/general/rom-v10-development-forum-t3461890
I never had that issue until using that ROM (which is great in all other respects). Maybe it's a coincidence..
yeah my old v10 sim slot got killed as soon as I tried Andys Rom too. Phone works fine, just cant figure out how to get the sim card slot back. All my sim cards work fine on other devices.
I am having a terrible LG week with these darn devices..
With Andys Rom you'll need to change a few things in build.prop and add a tmo apn. IIRC
I bought LG v10 imported unlocked from ebay, the phone working fine just week and now showing "No Service", i tried factory reset as well as hard reset, also tried #*#*4636#*#* but its showing "This app is not working on this device", What to do now ?
Good question
prashantmodi said:
I bought LG v10 imported unlocked from ebay, the phone working fine just week and now showing "No Service", i tried factory reset as well as hard reset, also tried #*#*4636#*#* but its showing "This app is not working on this device", What to do now ?
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