im on the latest firmware and i would like to root my phone but the problem is my laptop will not recognize the phone at all, tried htc sync, htc sync manager doesnt work either, uninstall/reinstall doesnt work...reboot phone reboot laptop doesnt work, it charges fine but just can not connect i have no idea what it is, ive searched and it seems to be hit and miss with some who have had the same problem, im asking if maybe someone can help me. thanks
usb cord?
vk4559 said:
im on the latest firmware and i would like to root my phone but the problem is my laptop will not recognize the phone at all, tried htc sync, htc sync manager doesnt work either, uninstall/reinstall doesnt work...reboot phone reboot laptop doesnt work, it charges fine but just can not connect i have no idea what it is, ive searched and it seems to be hit and miss with some who have had the same problem, im asking if maybe someone can help me. thanks
Click to expand...
Click to collapse
Maybe your usb cord. My last phone did exactly that fresh out of the box.
Went to sprint they gave me a replacement, Try another if you haven't.
trsix said:
Maybe your usb cord. My last phone did exactly that fresh out of the box.
Went to sprint they gave me a replacement, Try another if you haven't.
Click to expand...
Click to collapse
i had 3 different cords and one shows myphone ischarging but stillno pc connection
Same has happened to me, evo lte wont connect to pc. Not rooted yet and jus when i decide to root no connection.
Tried 3 different cords and also have galaxy s3 that syncs just fine with all 3. Did factory reset to no avail.
Finally gave up and ordered replacement. If any luck please post as i still have old phone.
vk4559 said:
im on the latest firmware and i would like to root my phone but the problem is my laptop will not recognize the phone at all, tried htc sync, htc sync manager doesnt work either, uninstall/reinstall doesnt work...reboot phone reboot laptop doesnt work, it charges fine but just can not connect i have no idea what it is, ive searched and it seems to be hit and miss with some who have had the same problem, im asking if maybe someone can help me. thanks
Click to expand...
Click to collapse
Make sure you have the latest drivers installed. Click here.
Got replacement phone today first thing I did was connect to pc and works fine. Installed previous apps and connected again and still works fine so it looks like a bad port on old phone. Wish i could fix and root as now I have 2 EVOs.
Related
Hey guys,
Recently I have not been able to connect my phone to PC. I've tried hard resetting, as well as loading the phone in "upgrade" mode (power+camera+reset) and in both cases the PC did not recognise the phone...
it says "unknown device found" when in "upgrade" mode and says nothing while connected while in windows.
Any ideas guys? I have a micro usb card, but not an adaptor so i'm clueless right now I've tried the phone on different PC's so its not the computer either.
Uss_Defiant said:
Hey guys,
Recently I have not been able to connect my phone to PC. I've tried hard resetting, as well as loading the phone in "upgrade" mode (power+camera+reset) and in both cases the PC did not recognise the phone...
it says "unknown device found" when in "upgrade" mode and says nothing while connected while in windows.
Any ideas guys? I have a micro usb card, but not an adaptor so i'm clueless right now I've tried the phone on different PC's so its not the computer either.
Click to expand...
Click to collapse
Bad USB port on the phone or possible a bad cable. Did you swap cables too?
Uss_Defiant said:
Hey guys,
Recently I have not been able to connect my phone to PC. I've tried hard resetting, as well as loading the phone in "upgrade" mode (power+camera+reset) and in both cases the PC did not recognise the phone...
it says "unknown device found" when in "upgrade" mode and says nothing while connected while in windows.
Any ideas guys? I have a micro usb card, but not an adaptor so i'm clueless right now I've tried the phone on different PC's so its not the computer either.
Click to expand...
Click to collapse
i have this issue randomly too. i find that by switching 'Enable Advanced network functionality' off or on (opposite of whichever setting it was when i had the issue) that the phone connects with no problem. i'm actually having a problem as we speak connecting to SOTI Pocket Controller, and i turned off the advanced network functionality and now it is working fine. Settings --> Connections --> USB to PC.
kflipproductions said:
i have this issue randomly too. i find that by switching 'Enable Advanced network functionality' off or on (opposite of whichever setting it was when i had the issue) that the phone connects with no problem. i'm actually having a problem as we speak connecting to SOTI Pocket Controller, and i turned off the advanced network functionality and now it is working fine. Settings --> Connections --> USB to PC.
Click to expand...
Click to collapse
Right but that wont affect Bootloader mode. He said he has the problem in bootloader. That I think is a bad cable or bad port.
scrosler said:
Right but that wont affect Bootloader mode. He said he has the problem in bootloader. That I think is a bad cable or bad port.
Click to expand...
Click to collapse
I've tried the phone in a different port and different computer, no luck. I dont have another cable but i'd be willing to get one. Would it be worth it for me to try to reinstall the ROM on the phone along with the radio?
Uss_Defiant said:
I've tried the phone in a different port and different computer, no luck. I dont have another cable but i'd be willing to get one. Would it be worth it for me to try to reinstall the ROM on the phone along with the radio?
Click to expand...
Click to collapse
No, I meant the port on the phone. The mini USB port. I had that go bad on me once. From me picking up the phone by the cable when I was tethering to desktop PC. Yeah, I dont do that any more.
Do you know anyone else with the same phone? if so have them try it on your rig with your cable. That will tell you right away if its the phone or not. Cant think of anything else to try without a control device.
scrosler said:
No, I meant the port on the phone. The mini USB port. I had that go bad on me once. From me picking up the phone by the cable when I was tethering to desktop PC. Yeah, I dont do that any more.
Do you know anyone else with the same phone? if so have them try it on your rig with your cable. That will tell you right away if its the phone or not. Cant think of anything else to try without a control device.
Click to expand...
Click to collapse
So I picked up another USB cable and still no luck... I also flashed the phone to the stock rom, and no luck again. I think you're right about when you said it was a hardware issue.
Here's another question though... would it be worth it returning the phone now, and getting another phone of the same model, or could I just use Bluetooth for active sync, return the phone in 9 months, and hope they'll give me a better model.
Uss_Defiant said:
So I picked up another USB cable and still no luck... I also flashed the phone to the stock rom, and no luck again. I think you're right about when you said it was a hardware issue.
Here's another question though... would it be worth it returning the phone now, and getting another phone of the same model, or could I just use Bluetooth for active sync, return the phone in 9 months, and hope they'll give me a better model.
Click to expand...
Click to collapse
Its always a roll of the dice on that.....if they still have Moguls in stock in 9 months, which I believe they will.....chances are slim for an upgrade.....but you never know...
Ok, Ill take this from the beginning uptil now.
From start I rooted my phone, everything worked sweet and I had no problems with any functions of the phone.
Then I added some music to the SD by connecting the phone to USB and copied it over that way. I even used the builtin tetherfunction of the phone to see if it worked when we were about to go on holiday to an island here in Sweden.
When we arrived there (the day after I tested the tether positive) my computer just said "USB device not recognized" and the phone wouldnt even prompt me to mount the SD card, it just puts a notification about HTC Sync (which it cant find even though its installed and was working the day before).
I just thought that something went wrong with the computer and its drivers and accepted the fact that I coulnt tether the internet to my laptop.
Now, a week later when I was about to flash the HTC rom (updated one) I still couldnt get the phone to accept the USB connection, I tried on my workstation with same results as with laptop (USB device not recognized), on my wife's Vista machine nothing happens at all, my parents in law's XP computer says same as on my laptop and workstation, my MAC says nothing at all and my work Vista computer doesnt say anything at all either.
The only way to get it to recognize the phone is if I power it on with power+back (bootloader?), it shows up as a ADB device and I could flash the HTC rom from modaco's generic files.
Even after the new romflash and a total wipe it still doesnt work. Should I contact HTC, or do you think that this is some kind of software issue? Since its working in bootloader (Fastboot USB) the USB part of the phone seems ok, doesnt it?
What would you suggest?
i had the smae error, and the solution for me, it sound crazy, but try to use the original usb cable, or at least a thin one, there are two types.
Ive been trying 4 different USB cables (including the original white one) and all with the same problem. I will try to call HTC Sweden today and see what they think, this is soo annoying. Must say that its been quite a hazzle to use the hero (lagginess until last update drove me mad to start with, and now this...). Im not an apple fanboy of any kind, but I must say my iPhone worked perfectly with no problems from day one and still does (my girlfriend got it now). Its more solid built than the hero. I really hope HTC can solve my issue and make this work since I dont want to send the unit back to be stuck without a phone for a couple of weeks. I will get back here when I got an answer from HTC.
hello latiszm,
I'm having the exact issue as you describe... did you solve the problem? I tried changing the SDCard and also tried different USB cables but with no result... all of a sudden, I cannot mount the card... (it's mounted when the hero boots) but if i take it out and in again, the phone doesn't mount it nor ask me to...
thanks in advance!
hello latiszm,
I had the same problem!!! :-(, i put on the offical update and sent it back to tmobile so they can fix but i think i'll get a new one instead but i gotta wait 3 weeks :-(
I had the exact same problem, although I couldn't even connect with ADB, only fastboot.
See my following post about the problem:
http://forum.xda-developers.com/showpost.php?p=4837803&postcount=19
Any one having problems with their pc recognizing thier fascinate after flashing AOKP?
I can charge but not get it to recognize the phone.
I have tried different cables and ports on the pc.
Uninstalled and reinstalled drivers.
Anyone have a good set of windows 7 drivers that work for AOKP ICS roms?
Dustin1980 said:
Any one having problems with their pc recognizing thier fascinate after flashing AOKP?
I can charge but not get it to recognize the phone.
I have tried different cables and ports on the pc.
Uninstalled and reinstalled drivers.
Anyone have a good set of windows 7 drivers that work for AOKP ICS roms?
Click to expand...
Click to collapse
Are you using fascinate drivers? Try the galaxy nexus drivers.
Sent from my Glitched AOKP Unicorn.
Got a good working link to just the drivers and not the sdk? It would be much appreciated. Also thanks for your work on all the different roms...so nice to have the choice. I feel the best thing about android is choice!
I down loaded the gnex drivers uninstalled the old ones restarted the pc and installed the new drivers.
Dustin1980 said:
I down loaded the gnex drivers uninstalled the old ones restarted the pc and installed the new drivers.
Click to expand...
Click to collapse
And your result was?
Sent from my Glitched AOKP Unicorn.
Nada.
I plug the phone in and I get nothing. It doesn't even pop up detecting device down by the notification area of windows... I tried toggling in glitch between mtp and usb mass storage.
I even uninstalled all the drivers, installed the android dev kit and tried that.
Dustin1980 said:
Any one having problems with their pc recognizing thier fascinate after flashing AOKP?
I can charge but not get it to recognize the phone.
I have tried different cables and ports on the pc.
Uninstalled and reinstalled drivers.
Anyone have a good set of windows 7 drivers that work for AOKP ICS roms?
Click to expand...
Click to collapse
This may sound silly, but happens to me a lot, try "jiggeling" cable were it plugs into phone. Seriously, sometimes its just not connecting. I gave this advice to many and it does work. No idea why.
sent from my ICY CNA !
Maybe not entirely related.. But i had pageonce locked to only work on my device. Have flashed hundreds of times with no issue. Until aokpm4. Pageonce servers kept nuking my credentials every time i restored data. Their support said my device id was changed and not showing as my phone anymore. Kinda weird
Sent from my SCH-I500 using xda premium
I tried that. And other cables. two oem samsung and two third party cables. it charges fine no data... it's not a big deal right now but one bad flash and i wouldn't be able to odin
Dustin1980 said:
I tried that. And other cables. two oem samsung and two third party cables. it charges fine no data... it's not a big deal right now but one bad flash and i wouldn't be able to odin
Click to expand...
Click to collapse
Try navigating to the USB device in Device Manager and uninstalling the drivers. Then disconnect/reconnect it, sometimes this clears up issues.
sendan said:
Try navigating to the USB device in Device Manager and uninstalling the drivers. Then disconnect/reconnect it, sometimes this clears up issues.
Click to expand...
Click to collapse
the device doesn't show up at all...i even unplugged every usb device other than kb and mouse
Try redownloading the ROM and wiping and reflashing. I can't help to much I run OSX and Ubuntu and they figure it out and download the necessary drivers automatically. Damn user friendly technology.
Stephen.k.spear said:
Try redownloading the ROM and wiping and reflashing. I can't help to much I run OSX and Ubuntu and they figure it out and download the necessary drivers automatically. Damn user friendly technology.
Click to expand...
Click to collapse
I finally remembered that i have two laptops in the house and grabbed them and tried to get it hooked up to one of those...no dice. I'm thinking possibly something wrong with the data pins on the usb connector of my phone.
I'm paranoid about flashing anything because if something goes wrong I wouldn't be able to odin it and start over again...
I guess i just need to relax and enjoy the phone the way it is until may...then go buy something brand new and flash the hell out of that...
Thanks for all your help and work!
Dustin1980 said:
I finally remembered that i have two laptops in the house and grabbed them and tried to get it hooked up to one of those...no dice. I'm thinking possibly something wrong with the data pins on the usb connector of my phone.
I'm paranoid about flashing anything because if something goes wrong I wouldn't be able to odin it and start over again...
I guess i just need to relax and enjoy the phone the way it is until may...then go buy something brand new and flash the hell out of that...
Thanks for all your help and work!
Click to expand...
Click to collapse
have you tried cleaning the pins in the usb port on
the phone?
droidstyle said:
have you tried cleaning the pins in the usb port on
the phone?
Click to expand...
Click to collapse
I had cleaned the pins with rubbing alcohol, a bit of felt and a toothpick (too small for a qtip) no dice.
Then yesterday evening i plugged into the computer to charge rather than walking to the other room to get my charger and i heard the Da dum of it recognizing my phone...it installed it and up pops the device...
I think my phone is like a crazy girlfriend...she is mean as hell to you all the time then when you get ready to dump her she decides to be nice and make you feel guilty you though about ditching her.
Dustin1980 said:
I had cleaned the pins with rubbing alcohol, a bit of felt and a toothpick (too small for a qtip) no dice.
Then yesterday evening i plugged into the computer to charge rather than walking to the other room to get my charger and i heard the Da dum of it recognizing my phone...it installed it and up pops the device...
I think my phone is like a crazy girlfriend...she is mean as hell to you all the time then when you get ready to dump her she decides to be nice and make you feel guilty you though about ditching her.
Click to expand...
Click to collapse
Sounds good
Sent from my Glitched AOKP Unicorn.
I have a stock Amaze which I bought used. It charges fine through the USB but I can not mount it to my PC.
The PC does not acknowledge the phone at all and the phone does not acknowledge the PC at all, It just begins charging. I asked the previous owner, but he says that he always used a card reader and never tried accessing the phone through the USB port.
Has anyone run into this?
d73805 said:
I have a stock Amaze which I bought used. It charges fine through the USB but I can not mount it to my PC.
The PC does not acknowledge the phone at all and the phone does not acknowledge the PC at all, It just begins charging. I asked the previous owner, but he says that he always used a card reader and never tried accessing the phone through the USB port.
Has anyone run into this?
Click to expand...
Click to collapse
have you tried all of your usb ports.. and also maybe checking to see if you have the htc usb drivers installed.. or if they are upto date.. and about uninstalling all of your usb drivers.. restarting your pc and trying again... or checking if the phone can mount to another computer just to make sure its not your computer..?
Ninjistix said:
have you tried all of your usb ports.. and also maybe checking to see if you have the htc usb drivers installed.. or if they are upto date.. and about uninstalling all of your usb drivers.. restarting your pc and trying again... or checking if the phone can mount to another computer just to make sure its not your computer..?
Click to expand...
Click to collapse
I've tried multiple computers and multiple cables including 2 OE HTC cables with the odd end. I've restarted the PCs and the phone. I tried with USB de-bugging both checked and unchecked. I haven't updated any drivers but I did install HTC Sync on one of the computers. I would think that even without the proper drivers, I would at least get an error message but I get nothing.
you need to install the htc usb drivers for the phone to be recognized by your computer.. open device manager and go to usb settings.. plug your phone it to see if it registers on the device manager.. after you installed the htc usb drivers (you don't need htc sync thats for updating and backing up sense)... if anything you can try to factory reset your phone..
Ninjistix said:
you need to install the htc usb drivers for the phone to be recognized by your computer.. open device manager and go to usb settings.. plug your phone it to see if it registers on the device manager.. after you installed the htc usb drivers (you don't need htc sync thats for updating and backing up sense)... if anything you can try to factory reset your phone..
Click to expand...
Click to collapse
I installed installed a driver package that that was named "HTCDriver3.0.0.007". Nothing registers in the device manager when I plug the phone in. I'll try a factory reset tonite and see what happens.
Also, I sent a message to HTC support this morning, but I didn't get a response yet.
Thanks for the help so far. If anybody's got any more ideas or experience with this, I'd love to hear.
dose your computer make any sounds when you connect the phone to it? and where did you get those drivers from? you might want to uninstall them and install the ones that come with hasoon's AIO toolkit.. or get them directly from the htc website
Ninjistix said:
dose your computer make any sounds when you connect the phone to it? and where did you get those drivers from? you might want to uninstall them and install the ones that come with hasoon's AIO toolkit.. or get them directly from the htc website
Click to expand...
Click to collapse
That driver actually did come from hasoon. The only thing available from the HTC site was Sync and a tethering driver, which I tried both.
when you install and uninstall drivers from the computer normally your suppose to restart the computer and the device.. and dose your computer make a sound when you plug your phone in? and does the charging light on the phone come on?
Ninjistix said:
when you install and uninstall drivers from the computer normally your suppose to restart the computer and the device.. and dose your computer make a sound when you plug your phone in? and does the charging light on the phone come on?
Click to expand...
Click to collapse
There's no sound from the PC or phone, but the charging light does come on.
if the light comes on the device is connecting to the computer.. if there's no sound the device isn't being recognized by what your plugin it into.. there could be one issue with the usb drivers on the computer and or something wrong with the usb port of the phone.. do you have another phone to connect it to the same cable.. using the same usb port on the pc to see if that phone gets recognized by the computer...? if it does then there's a problem with your phones usb port.. if it doesnt then it might be the cable or the usb port.. do the following un-install all of your usb drivers.. even the htc one.. restart your computer in safe mode with networking and then re-install the drivers and then plug in the phone to test it.. or you can boot the phone into bootloader by removing the battery from the phone then re-inserting it and power on the phone by holding volume down and power till the phone boots up.. go to fastboot and see if the phone recognizes the usb from there...
i still think the main issue here is driver related though.. maybe you have a virus on your computer messing with the drivers or firewall or antivirus or something.. but try the safemode with networking first before anything else...
Ninjistix said:
if the light comes on the device is connecting to the computer.. if there's no sound the device isn't being recognized by what your plugin it into.. there could be one issue with the usb drivers on the computer and or something wrong with the usb port of the phone.. do you have another phone to connect it to the same cable.. using the same usb port on the pc to see if that phone gets recognized by the computer...? if it does then there's a problem with your phones usb port.. if it doesnt then it might be the cable or the usb port.. do the following un-install all of your usb drivers.. even the htc one.. restart your computer in safe mode with networking and then re-install the drivers and then plug in the phone to test it.. or you can boot the phone into bootloader by removing the battery from the phone then re-inserting it and power on the phone by holding volume down and power till the phone boots up.. go to fastboot and see if the phone recognizes the usb from there...
i still think the main issue here is driver related though.. maybe you have a virus on your computer messing with the drivers or firewall or antivirus or something.. but try the safemode with networking first before anything else...
Click to expand...
Click to collapse
No luck with safe mode. I just ordered a new OE USB cable. It's hard to believe that I have 2 bad cables, but it was cheap enough. I may try the reset also.
d73805 said:
That driver actually did come from hasoon. The only thing available from the HTC site was Sync and a tethering driver, which I tried both.
Click to expand...
Click to collapse
Unfortunately to me it sounds like a messed up usb port in your phone. I have a moto defy that got water in the USB port and same problem now. It charges, but is not recognized by the computer in any way. No matter what computer, drivers installed or not, my amaze is always recognized somehow, when I plug it into a computer.
Sent from my HTC_Amaze_4G using xda app-developers app
masondoctorjt said:
Unfortunately to me it sounds like a messed up usb port in your phone. I have a moto defy that got water in the USB port and same problem now. It charges, but is not recognized by the computer in any way. No matter what computer, drivers installed or not, my amaze is always recognized somehow, when I plug it into a computer.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
You're probably right. I would think that if it were connecting I would get some sort of message from either the phone or the PC.
d73805 said:
You're probably right. I would think that if it were connecting I would get some sort of message from either the phone or the PC.
Click to expand...
Click to collapse
If anyone cares to know, I got a response from HTC. They had me do some tests which I had already done (different cables, different ports, reset the phone), which of course didn't work. They told me to call the service center. The girl I talked to seemed reasonably knowledgeable. She told me that it's very unusual for the port to be bad in such a way that it charges but won't pass data, but that it was not impossible. She checked the serial number and told me that I was on my last day of warranty and if I shipped it that day it would be covered, assuming there is no damage due to owner misuse. So I sent it in.
Assuming they can and do fix it, I'm not sure if they will give me any details as to what was wrong, but I will let everyone know what happened. I saw a few instances online of people having the same issues as me with HTC phones but no one ever seemed to have any solutions.
i'm not shocked that htc wasn't able to help... 75% of the time the people working tech support don't know anything they always read "steps" to fix certain problems from their database... **** i learned so much about computer's from google its not even funny... i don't call tech support unless "google" cant find a solution.. lol
Ninjistix said:
i'm not shocked that htc wasn't able to help... 75% of the time the people working tech support don't know anything they always read "steps" to fix certain problems from their database... **** i learned so much about computer's from google its not even funny... i don't call tech support unless "google" cant find a solution.. lol
Click to expand...
Click to collapse
My Amaze has been fixed under warranty and will supposedly be here tomorrow. I doubt HTC will tell me what the problem was, or whether it was a hardware or software issue.
Thanks for all the help. You'll be hearing from me.
Im trying to install drivers for my Verizon SCH-i545 S4. Ive installed samsung Kies/Kies3. I've tried pretty much everything I can find from google and from here but I can't get it to work. What happens is when I try to install the drivers it says the device malfunctioned. I was running windows 8.1 and from what i read 8.1 was not good with phones so I reinstalled windows 7 just for this, still have the same problem. I reinstalled/uninstalled plenty of times already. I tried installing just the drivers without samsung kies. I tried letting windows install the drivers itself, Im out of ideas and out google pages to look.
The reason Im trying to get this to work is because I either soft bricked my phone or really bricked it. Im trying to connect to my PC in odin mode to repair it. If there is some other way to fix my phone with connecting to my computer that would help me too but I don't think so.
Any ideas?
found these around somewhere here. cant remember where or when, but i got em. uninstall Kies (its pretty worthless actually)http://www.mediafire.com/download/6wi69eq8xz18f5h/Samsung_USB_Driver_for_Mobile_Phones_v1.5.14.0.exe
Still no luck
Went to the gas station to buy cigarettes and i ended up buying a micro usb cable there just for the hell of it. It works now. For whatever reason the cable that came with my phone doesn't work but the cable i bought from the gas station works.