[Q] Play Store "Update All" Stalls/Hangs - Android Q&A, Help & Troubleshooting

Hey guys,
I have had this problem across my last 3 devices for as many different versions of the Play Store/Market I can remember... and have never been without it. Why I have left it so long without being resolved - I do not know.
I tried Google-ing this issue - but only found Play Store app listings as results.
The problem is as follows... Every time (every time) I run an "Update All" to update multiple apps in the Play Store - it takes far longer than it should. The first app to begin downloading will normally start downloading immediately, but will take ages to actully download (as if I have slow data speeds - when I dont). After this first app has downloaded, the process will stall (see screenshot). Sometimes the first downloaded app will not install, sometimes the first downloaded app will install and the next app to begin downloading will not begin at all. "General underwhelming performance" is a good way to decribe what happens.
The process can sit in the position as shown in the screenshot for hours without any development. All the little progress bars tick over - but no progress is made.
Does anyone else have this issue with the Play Store? Is there a solution to my torment?
Any help would be greatly appreciated.
Cheers.

[A]? Play Store "Update All" Stalls/Hangs
[email protected] said:
Hey guys,
I have had this problem across my last 3 devices for as many different versions of the Play Store/Market I can remember... and have never been without it. Why I have left it so long without being resolved - I do not know.
I tried Google-ing this issue - but only found Play Store app listings as results.
The problem is as follows... Every time (every time) I run an "Update All" to update multiple apps in the Play Store - it takes far longer than it should. The first app to begin downloading will normally start downloading immediately, but will take ages to actully download (as if I have slow data speeds - when I dont). After this first app has downloaded, the process will stall (see screenshot). Sometimes the first downloaded app will not install, sometimes the first downloaded app will install and the next app to begin downloading will not begin at all. "General underwhelming performance" is a good way to decribe what happens.
The process can sit in the position as shown in the screenshot for hours without any development. All the little progress bars tick over - but no progress is made.
Does anyone else have this issue with the Play Store? Is there a solution to my torment?
Any help would be greatly appreciated.
Cheers.
Click to expand...
Click to collapse
Don't know all possible reasons for this; but, I have had similar slowdowns with the play store when my internal storage is near full. Easy to check this: just go to "Settings|Storage" and give the screen some time to populate. Then if your internal storage is low on free space (not necessarily empty 'cause you have to allow for some temporary files and what not) you can try uninstalling apps you rarely use or move them to external storage.

mobiusheron said:
Don't know all possible reasons for this; but, I have had similar slowdowns with the play store when my internal storage is near full. Easy to check this: just go to "Settings|Storage" and give the screen some time to populate. Then if your internal storage is low on free space (not necessarily empty 'cause you have to allow for some temporary files and what not) you can try uninstalling apps you rarely use or move them to external storage.
Click to expand...
Click to collapse
Yep, And would helpfull are wioe cache and wipe dalvik... I think

west76 said:
Yep, And would helpfull are wioe cache and wipe dalvik... I think
Click to expand...
Click to collapse
Thanks guys, I have wiped the Play Store app cache, just waiting for multiple apps to required updates so I can test it out.
I have (or should have) plenty or available app storage (around 700Mb) - so I hope that is not the issue.
west76 - I willl wipe the Dalvik cache through Titanium - Is there another cache I should wipe? Or do you just mean the Play Store app cache?
Thanks again.

Hey dudes,
Just an update on the Play Store hassels… since clearing the Dalvik and Play Store cache – the updates have been completing pretty well. They’re still a bit slow, but they haven’t failed since the cache clearing.
Cheers.

Related

error processing purchase in Android Market

Hi all,
I somehow managed to break my Market App. Whenever I try to download an app (even free ones). I receive the following error: "error processing purchase".
I backed up my ROM with CWM and reset my Tab to factory default. I am able to download again. However I'm hoping that someone can send me the stock Android Market App, so I don't have to start customizing all over again.
Thanks in advance!
I spent hours trying to fix this and finally came to the solution. Clearing the market cache and removing your Google account must be done concurrently. If all else fails, remove your Google account, clear the cache for the market, and clear all cache and data from all applications and services that use the market icon. This is kind of like hunting a rabbit with a bazooka, but it'll git'er done.
To re-hash concisely:
Be aware: if steps 1, 2, and 3 don't work, step 4 can solve your problem ( it did for me ), but it may cause adverse effects or problems ( I'm not sure ).
1) Go to settings --> Account & Sync --> Click your Google account --> and click remove in the upper right hand corner of the screen.
2) Go to settings --> Applications --> Manage Applications --> Click the "All Applications" tab --> and then scroll until you find "Market". Choose "Clear Data".
3) Make another attempt to download or purchase an app.
If you still receive the error message:
4) Repeat steps 1 & 2 , but in addition to clearing the market cache ( which happens in step 2 ), look for any applications that seem related to the market ( there were multiple services and programs I found ) and clear the data/cache for all of them. When this step is completed, your tablet will reinitialize upon exit. You may receive a notification or error.
5) Restart your tablet, click the market, and you will be prompted to add a Google account. Sign in and accept the terms!!!
Hope this works!
Batmantis82 said:
Hi all,
I somehow managed to break my Market App. Whenever I try to download an app (even free ones). I receive the following error: "error processing purchase".
I backed up my ROM with CWM and reset my Tab to factory default. I am able to download again. However I'm hoping that someone can send me the stock Android Market App, so I don't have to start customizing all over again.
Thanks in advance!
Click to expand...
Click to collapse
Same here, so far I have a workaround, purchase in the web maket, go back to the market app and then it will download.
Cheers
error on market app
Im getting crazy as I can´t download any market app at all.
The first time I installed (3.3 bl1.1), I got 6 apps downloaded form the market app, and then suddenly stop saying and error purchasing even free apps. After hours trying to change settings now the market app even doesnt open saying that cannot get info from the server!!!
Tried to clear cache, wipe data and even reinstall the rom, but the same thing happens now after just 1 download from the android market, it says "error purchasing" a free app..
I really loved this ROM, but this is a crucial feature, can someone post an workaround for this ?
This happened to me after restoring a nandroid. In the end I ended up reflashing and restoring my user app data from TitaniumBackup. Problem solved. Good Luck
Sent from my GT-P7510 using Tapatalk
You could try to restore with TTB or uninstall and install a fresh apk. Or make a new nandroid backup, flash an older working Android backup, copy the apk onto your SD card, restore the broken nandrod backpup, uninstall market, use root explorer to move the working market apk to system/app and reinstall it from there.
Sent from my GT-P7510 using xda premium
ayres said:
Im getting crazy as I can´t download any market app at all.
The first time I installed (3.3 bl1.1), I got 6 apps downloaded form the market app, and then suddenly stop saying and error purchasing even free apps. After hours trying to change settings now the market app even doesnt open saying that cannot get info from the server!!!
Tried to clear cache, wipe data and even reinstall the rom, but the same thing happens now after just 1 download from the android market, it says "error purchasing" a free app..
I really loved this ROM, but this is a crucial feature, can someone post an workaround for this ?
Click to expand...
Click to collapse
I had the same issue happened to me. A workaround that worked for me is using the web market. Try that, it should work. The only thing is that it wont install automatically. After downloading from the web market I had to go to the market native app and search again for the app i just dl. Now the market native app would display Install instead of download.
That was the only way to dl the app.
Then I had issue with battery drainage, So decided to flash it back to stock and no more problems with the market.
hosagot said:
I had the same issue happened to me. A workaround that worked for me is using the web market. Try that, it should work. The only thing is that it wont install automatically. After downloading from the web market I had to go to the market native app and search again for the app i just dl. Now the market native app would display Install instead of download.
That was the only way to dl the app.
Then I had issue with battery drainage, So decided to flash it back to stock and no more problems with the market.
Click to expand...
Click to collapse
Oddly I have the same problems with the market even running stock.
" error processing purchase" solution that worked for me
Hi.
I'm new to the forum. I just bought my first tablet. A Viewsonic GTablet that was rooted to Honeycomb 3.0. First thing I found out about it was that I couldn't download free apps from the Market. I could get the paid ones however. I could also download free ones from Amazon. So I googled and googled and read the posts here and elsewhere and tried most of the fixes but I was as frustrated as all of us. So I thought that maybe there would be a newer version of Market that had bug fixes and so on and I found
It's version 3.0.26. I was trying to post the link but they tell me as a new member of the forum I'm not allowed to post outside links yet. Cool. The link was actually to a RapidShare site if your trust them. It was free. It was easy to just gmail it to myself and on my Viewsonic I found it in the Download folder and did the install. Sure enough I'm now a happy camper. First thing I got was Flash Player of course. I want the SiriusXM app but I installed it and log in and get the "checking for updates" that never ends. But that's a different topic.
By the way. I did email Android Market support and they got right back to me and said that they were working on it. I sent them my update that I am posting here.
The Market sometimes just has issues. As others have said clearing cache can help. Other times the only thing to do is wait and try to repurchase again later.
Jamesyboy said:
I spent hours trying to fix this and finally came to the solution. Clearing the market cache and removing your Google account must be done concurrently. If all else fails, remove your Google account, clear the cache for the market, and clear all cache and data from all applications and services that use the market icon. This is kind of like hunting a rabbit with a bazooka, but it'll git'er done.
To re-hash concisely:
Be aware: if steps 1, 2, and 3 don't work, step 4 can solve your problem ( it did for me ), but it may cause adverse effects or problems ( I'm not sure ).
1) Go to settings --> Account & Sync --> Click your Google account --> and click remove in the upper right hand corner of the screen.
2) Go to settings --> Applications --> Manage Applications --> Click the "All Applications" tab --> and then scroll until you find "Market". Choose "Clear Data".
3) Make another attempt to download or purchase an app.
If you still receive the error message:
4) Repeat steps 1 & 2 , but in addition to clearing the market cache ( which happens in step 2 ), look for any applications that seem related to the market ( there were multiple services and programs I found ) and clear the data/cache for all of them. When this step is completed, your tablet will reinitialize upon exit. You may receive a notification or error.
5) Restart your tablet, click the market, and you will be prompted to add a Google account. Sign in and accept the terms!!!
Hope this works!
Click to expand...
Click to collapse
cheers mate. I did steps 1,2 and 3 and market is working fine again
it worked for me for a day and the issue came back again.
darn frustrating
I get no love with the Jamesyboy fix.
Seems a common enough problem, but no solid fix after all this time.
---------- Post added at 05:33 PM ---------- Previous post was at 04:49 PM ----------
Found a real fix.
Install new market.apk from
http://www.arctablet.com/assets/apps/Android_Market_v3.1.5.apk
and install.
Then hunt down and uninstall the old faulty market app.
To do that, if you click the "Market" label at the top right of the "Apps" screen the system will prompt you to complete action with...
That will tell you the name of the old market app to go find and uninstall.
The Market backend (not your Tab or other device) is the problem. They've been getting a huge response to those $0.10 apps, and it's revealing some issues with the servers.
settings- privacy- factory data reset. then when it reboots wipe data for market. it's been working for me so far for a few hours. it hasn't updated to google play store yet tho, i don't know why and don't care as long as i can download apps.
Market Legacy Will cause this
if you use the google play legacy app to see what apps you have installed previously it will break in-app purchases. Uninstall and wipe normal market cache
Also try clearing media cache
I periodically have the Google Play Store get stuck on "Installing..." when I try to install an app (JellyBean, different tablet tho). I've done Clear Data for it & the Google Play Services as suggested above. But what I also needed to do was Clear Data on Media Storage. I have a large (~40GB) side-loaded MP3 collection, and the media crawler sometimes gets bogged down causing problems for everything (including Camera, which is apparently connected to Gallery, which apparently uses the media crawler). Of course, after you do this you will need to be patient (and perhaps reboot?) while it re-indexes your media.
i see..

[Q] Titanium Backup and Market Links

OK, I screwed something up and now I cannot find a way to fix nor have i found anyone who has done what I have done. So here is an interesting question/challenge. First, the back story.
I never knew that the old market (before Play) could potentially authenticate you as a different user if you have multiple gmail accounts on your phone. So, one day while in the market, I was shocked to see a ton of my applications missing from the "My Aps" list. I did not notice that it was not logged in to the market with my default user account but instead another gmail account I have on the phone.
I researched a little, very little. I knoew about the market tools in titanium backup and thought I could get them back with the option that allows you to create market links for apps that were missing them. In the back of my mind, I figured if I didn't get an app from the market, it wouldn't create the link (or if the app doesn't exist in the market). Anyway, I chose the optin to create market links for all my apps in order to fix this issue.
Then I realized I was in th market with the wrong account so I changed it back to my default account and all my apps are showing up just fine.
Here is my problem: Any paid apps I side loaded from Amazon App Store and GetJar for free now have market links. The apps won't update from the market. I get an error -"Download denied because you did not purchase this app" - On my phone the app shows up in my apps list as purchased - it does not show up on my apps list when I log in to the market (now play) from a PC and look at my apps list that way.
Sooooo, I go in to titanium backup and remove the market link for all the apps giving me the market error. I check my apps in the market and the apps appear to have been removed.
Great, problem should be solved but it is not. Sometimes, later in the day or maybe a day or two later, the issue starts up again. It's as if the deleted market link is getting recreated automatically somehow.
So as far as the market/play go, there is a list on internet with google that is correct as far as the apps I actually downloaded and purchased from the market AND a completely separate list kept on my phone that seems to trump the actual list on-line stored with my account.
Does anyone know a way to manually clear out my local cache of the market/play market links for good?
I even noticed after the fact that a market link now gets created for anything I side load if the same app is available in google play.
The last thing I tried was removing all market links and slowly adding them back one app at a time (for the ones I know I got from the market) but then the old sideloaded ones start getting their links again for no apparent reason.
Any help or suggestions are greatly appreciated.
-Sin
Have you tried a factory reset?
Factory Reset
marcos miliano said:
Have you tried a factory reset?
Click to expand...
Click to collapse
I don't want to.
Over the past few weeks (since 621 pushed to Droid Xers) I've done more factory resets and 621 sbf'ing than I ever care to do again. I lost my phone after all that and got it replaced with one from insurance that shipped to me with .605 so I just recently got root back, restored my phone with titanium backup (which seems to have restored this problem for me) got OTA rootkeeper and now I am on 621 rooted.
1. - I'm chicken. Don't want to lose root on this 621 and am afraid to factory reset it.
2. If my root is safe on 621 with a factory reset, I would have to take a full backup and use that to restore after the factory reset. This will probably end up restoring the issue again after hours of running a backup restore.
I'm a bit shell shocked over the entire 621 ordeal and am trying to find out another way to fix this issue without having to perform a factory reset and then manually installing all my apps one at a time since TTBU will probably just restore the issue again. My left eye still twitches.
I have cleared all cache as well as Davlik cache without success.
Is that the only suggestion? Is there a file I can manually edit or delete that can clear this off my phone? It is an entirely different phone than the one the issue originally popped up on. My backups seem to have preserved whatever is causing it.
-Sin
EDIT: I updated titanium backup today and came across a statement in the release notes in regards to the market doctor and links. seems Google Play is taking control over these things more on the server side and less on the device side which may or may not be crippling some of the current market link functionality in TB . At least that is how I interpreted what I read. So I went through my apps and started deleting market links again for apps I know I side loaded. So far so good. I'll report back in a week if there are no further replies or issues.
EDIT2: Seems I am not getting update notifications from the market for those side loaded apps but there is more glitchiness goodness. Almost all of my apps are showing up in the market as "not installed" but they are. Thinking I may just factory reset anyway. Just don't want to lose root although I've read I won't. Still looking for another way.
Edit3 - OK, sorry but factory wipe and reset might fix the issue and I might not lose root but I won't know what went wrong. And I need to know why this phone is glitching the way it is with the market so I dug deeper. Several things I noticed while paying attention to the phone for a long time AND viewing the logs; services were restarting over and over again. I kept getting strange JVM issue showing up in the logs and a lot of warnings and errors. I reset permissions and it changed little. Check device administrators and discovered several of my rooted apps did not have their administrator rights eneabled. So i enebaled those. I also noticed my Bakup Assistant stopped working and would not accept my PIN no matter how much verizon tried to help or how much I used google. All solutions for clearing google play data/cache and sync data/cache ended with a force close of application manager. Very messed up.
The play store was missing most of my apps when viewed from the android app but everything seemes to be there when viewing the play store from a pc. very strange. Then I discovered a little gem I hadn't known about before. In the batch jobs for titanium backup there are two interesting options. On is to clear all cache from user and system apps, the other is to clear all data from user and system apps.
I ran both jobs, cache first then data. But I did not run it on all apps. I narrowed the selection down to google play store, google framework, sync manager (or something like that) and both backup assistant apps (app + client). Yes I like to keep stock rom, Then I went in to the google play store...
Many of my apps were still missing but a bunch did show up. I used Titanium backup to destroy all market links for all user apps then I used it again to recreate them. Then I went back t the googleplay store and that is where I am now.
Almost everything is showing up for an update. So I choose to update all.
The apps I side loaded are getting errors. BUT, the google play store appears to be destroying the market links for those apps because when I go back in to the play store, they are no longer listed but remain installed on my phone. I have about 30 more apps to go through but it appears all of this has fixed the issue combined with the new play store and the way it works with apps. I'll report back again in a few days once things settle down and I'm sure the issue is resolved or not.
EDIT4: I have 12 apps remaining with this issue - going to try this app and suggestions - aytchTeeTeePee://davesdroid.blogspot.com/2012/03/android-market-issue-now-fixed-for-me.html
Probably won't be back here for a few hours, I'll let ya'll know how this turns out later.
Edit5: I lost track of which threads I was responding to, thought I put this here but had to copy paste from another thread -
Well, I ran that market fixer app twice. the first time it found 47 bad market links. Most of them look like apps that are no longer available in the market for what ever reason and the rest were some side loaded apps that don't exist in the market. so I cleared all those out.
I ran it a second time and it didn't find any bad links so i had it scan all links. i manually selected the 12 apps that were side loaded and still asking for updates in the market that it won't allow me to get. After removing those 12 links with this app, i no longer seem to have the issue. all my market apps are up to date and the proper ones are showing as installed, no more invalid market links.
I don't think this app alone fixed my issue. I found a lot of issues on my phone (read entire first reply from me above with all the edits).
The last few things I did was to remove and reinstall Launcher Pro (from the market/play store) since I don't do roms and don't like default blur. My phone is now snappier than it has ever been, seriously never ran as fast as it does now.
I've been using setcpu for a while and recently started adjusting my vm heap size but both were unstable before today. finally got the fastest vm heap size figured out (40m) also. I'm due for upgrade in may but am holding on to that upgrade until (hopefully) the galaxy Note comes to Verizon as the journal or whatever. so I'm really happy to have a my phone working again and working pretty fast also. I can't tell you how many performance issues it's had over the past few weeks that all started when i did a complete app restore from titanium backup and shortly after upgraded to .621 with OTa rootkeeper. I've had this phone for 2 years (since froyo) and have taken all OTA's and pulled all the tricks to retain or regain root so my titanium backup probably had a lot of garbage in it and restoring it to a functional phone may have screwed something up.
As much as I thought I would have had to do another wipe/factory restore, i am so glad I didn't. I've learned more about An-Droid X over the past 2 months than I have in the past 2 years of using them.
Performance comparison
I originally wanted to post this here (h-t-t-p-://forum.xda-developers.com/showthread.php?t=771232) but I haven't enough posts yet for the dev forums. After fixing my above issues and talking about how snappy my phone is, I thought I'd post some numbers that may or may not help folks understand why this was pretty exciting.
Phone properties is stock 4.5.621.MB810 rooted from .605 with OTA root keeper.
Droid X
Android 2.3.4
Running at 1GHz via SetCPU plugged in profile. Nothing disabled (not in airplane mode)
No build.prop edits with default Dalvik heap size of 32m
Linpack
Single threaded - MFlops: 4.046 Time: 20.71 Norms: 5.68 Precision: 2.22
Multi-threaded - MFlops: 10.965 Time: 15.38 Normles: 3.21 Precision: inconsistent
Quadrant Standard: 1176
After much tweaking I settled on a 40m davlik heap size (stable) and I edited my build.prop minus the screen density and button light tweaks from here h-t-t-p-://forum.xda-developers.com/showthread.php?t=771232 and these are my new numbers.
Linpack
Single threaded - MFlops: 16.34 Time: 5.11 Norms: 5.68 Precision: 2.22
Multi-threaded - MFlops: 15.28 Time: 11.03 Norms: 3.24 Precision: 2.22 inconsistent
Quadrant Standard: 1763
So yeah, only a few months left with this device and it's running better than ever.
EDIT1: I forgot to mention that clearing my davlik cache and clearing the cache partition brought those 12 side loaded apps back to the market. I had to rerun the market fixer app to get rid of them again but the dev noted this in the release notes so it was to be expected.
This is a fix for apps that have been purchased from Amazon or sideloaded and not able to purchase from Play Store
http://forum.xda-developers.com/showthread.php?t=1547134
MoPhoACTV Initiative
Different but related?
moonzbabysh said:
This is a fix for apps that have been purchased from Amazon or sideloaded and not able to purchase from Play Store
http://forum.xda-developers.com/showthread.php?t=1547134
MoPhoACTV Initiative
Click to expand...
Click to collapse
I don't have an issue purchasing apps from the play store. That's the strange part. Only that some of my side loaded apps were appearing in the update list on the play store. Not sure that link or the info in it has much to do with my complaint but thanks for posting it. I'll save this info for future reference if need be.
-Sin
Sinphaltimus said:
OK, I screwed something up and now I cannot find a way to fix nor have i found anyone who has done what I have done. So here is an interesting question/challenge. First, the back story.
I never knew that the old market (before Play) could potentially authenticate you as a different user if you have multiple gmail accounts on your phone. So, one day while in the market, I was shocked to see a ton of my applications missing from the "My Aps" list. I did not notice that it was not logged in to the market with my default user account but instead another gmail account I have on the phone.
I researched a little, very little. I knoew about the market tools in titanium backup and thought I could get them back with the option that allows you to create market links for apps that were missing them. In the back of my mind, I figured if I didn't get an app from the market, it wouldn't create the link (or if the app doesn't exist in the market). Anyway, I chose the optin to create market links for all my apps in order to fix this issue.
Then I realized I was in th market with the wrong account so I changed it back to my default account and all my apps are showing up just fine.
Here is my problem: Any paid apps I side loaded from Amazon App Store and GetJar for free now have market links. The apps won't update from the market. I get an error -"Download denied because you did not purchase this app" - On my phone the app shows up in my apps list as purchased - it does not show up on my apps list when I log in to the market (now play) from a PC and look at my apps list that way.
Sooooo, I go in to titanium backup and remove the market link for all the apps giving me the market error. I check my apps in the market and the apps appear to have been removed.
Great, problem should be solved but it is not. Sometimes, later in the day or maybe a day or two later, the issue starts up again. It's as if the deleted market link is getting recreated automatically somehow.
So as far as the market/play go, there is a list on internet with google that is correct as far as the apps I actually downloaded and purchased from the market AND a completely separate list kept on my phone that seems to trump the actual list on-line stored with my account.
Does anyone know a way to manually clear out my local cache of the market/play market links for good?
I even noticed after the fact that a market link now gets created for anything I side load if the same app is available in google play.
The last thing I tried was removing all market links and slowly adding them back one app at a time (for the ones I know I got from the market) but then the old sideloaded ones start getting their links again for no apparent reason.
Any help or suggestions are greatly appreciated.
-Sin
Click to expand...
Click to collapse
hi i don't know what u're experiencing is similar to what others users and myself are experiencing but i hope my solution helps.
first try using market doctor found within titanium backup itself. it seems to work for some people.
if it doesn't, which is in many cases, including mine, got to apps > google play store > clear cache, clear data and also remove updates.
it will make up phone go back to market but dun worry, it will be automatically be updated back to play store in awhile.
viola! apps all refreshed.
hit thanks if this helps!
Nope, nada, ziltch.
xSamuraix said:
hi i don't know what u're experiencing is similar to what others users and myself are experiencing but i hope my solution helps.
first try using market doctor found within titanium backup itself. it seems to work for some people.
if it doesn't, which is in many cases, including mine, got to apps > google play store > clear cache, clear data and also remove updates.
it will make up phone go back to market but dun worry, it will be automatically be updated back to play store in awhile.
viola! apps all refreshed.
hit thanks if this helps!
Click to expand...
Click to collapse
Nah, that never worked nor does it still. The best success I've had at holding off this issue for days at a time is an app called Market Fixer available in the play store. It seems to work for several days, then for no reason at all, the apps are back again.
My understanding is that this is a long standing issue on google's end.
-Sin

How to fix Unfortunately, the process com.google.process.gapps has stopped

Hi everyone, Just wanted to post this as I have found it to be useful for me.
I am sure some of you have seen this issue before or are experiencing it now. I have included a link to the youtube video.
what is the issue?
Recently after downloading the newest play store I started seeing an error message about unfortunately the process gapps has stopped working .
this was happening whenever i tried to add an account and when opening some of my apps including the browser and play store
.
it was annoying me but it would go away and the app would immediately open for me after so it was not that big of a problem.
I tried to solve the problem first by uninstalling updates to the play store in application manager
,
then by flashing roms and factory resetting
, however this did not help at all.
l
. finally last night at work my phone had three random reboots . my phone has never done that before
. I searched on google and found a very easy fix and once again my phone is like new
.
the fix.
settings/ application manager/scroll to left until you reach the all applications screen/ touch menu screen left of the home button/ reset app preferences.
here is the youtube link
. http://www.youtube.com/watch?v=zt_alKha_-s
it sometimes work, even uninstalling the updates and reinstalling works but is random
Thanks
What does kill us, it hurts
I am having this problem right now. Except not only am I getting that error I am getting mutlple services that have stopped as well as background apps.
I have tried everything except a factory re-boot. I haven been on the phone with Verizon and Motorola Level 2 tech support and no one could help me.
I'm at my wits end. I don't want to reset the phone because i have a lot of pics that are not backed up.
Additionally it seems that a phone reset is not a guarantee...
This worked for me. Thank you!
Thanks
ashraf sharif said:
Hi everyone, Just wanted to post this as I have found it to be useful for me.
I am sure some of you have seen this issue before or are experiencing it now. I have included a link to the youtube video.
what is the issue?
Recently after downloading the newest play store I started seeing an error message about unfortunately the process gapps has stopped working .
this was happening whenever i tried to add an account and when opening some of my apps including the browser and play store
.
it was annoying me but it would go away and the app would immediately open for me after so it was not that big of a problem.
I tried to solve the problem first by uninstalling updates to the play store in application manager
,
then by flashing roms and factory resetting
, however this did not help at all.
l
. finally last night at work my phone had three random reboots . my phone has never done that before
. I searched on google and found a very easy fix and once again my phone is like new
.
the fix.
settings/ application manager/scroll to left until you reach the all applications screen/ touch menu screen left of the home button/ reset app preferences.
here is the youtube link
Click to expand...
Click to collapse
.Cheers Bloke that worked a treat.
Sadly not working on my note 2 syncing google account.
Whilst trying to sync the two calendars from the note (4.1.2) to my Nexus 10 (4.4). Nexus is sending out and note is receiving (also to pc) but nothing is being released from the note
As well as above I have seen a "fix" being disable - re enable download manager in apps. Also a no go.
I've been seeing this pop up on odd occasions during the last month or so but not caused an issue with the activity at that time.
Cheers in advance
Alan
google play download issue
Hi everyone,
I had the same issue like you. I have Samsung galaxy note 2. But I tried your advice about reseting app preferences and it worked. But I have another problem. The Google Play app works but I can't download any apps. It looks like the app is downloading but it's not. Have you any ideas about this problem? Thank you! Diana.
dianatrieu said:
Hi everyone,
I had the same issue like you. I have Samsung galaxy note 2. But I tried your advice about reseting app preferences and it worked. But I have another problem. The Google Play app works but I can't download any apps. It looks like the app is downloading but it's not. Have you any ideas about this problem? Thank you! Diana.
Click to expand...
Click to collapse
sign out of your google account then sign back in tnat should fix it.
This worked for me. Thanks!
ashraf sharif said:
sign out of your google account then sign back in tnat should fix it.
Click to expand...
Click to collapse
Clicking the Reset App Preferences in Application Manager/All helped. Thank you for this!
Had the same issue and just found this thread. I just cleared the data and cache for Google Account Manager only under the application manager and it worked. Thanks.
Delete Google Account - Add again
ashraf sharif said:
sign out of your google account then sign back in tnat should fix it.
Click to expand...
Click to collapse
This seems to have worked. I went into accounts and removed the Google account...then added again.
Worked for me. Thank you
None of these worked for me. I tried cleaning the cache etc as mentioned and removing the google account but nothing. I've restarted, powered down and pulled the battery but nothing has changed, I still get the gapps message along with play store, gmail, hangouts etc.
I'm running stock 4.3 on a rooted I9305 S3. Everything was fine until I tried a bit of a cleanup with Android Tuner Pro's quick optimization and clean p. After the restart the pop ups came and then it had a progress bar saying - linking to sd - which sat at 0% and never moved. I'd selected optimize apps loading, database access, fix permissions, clean memory and updated system apps, trim all partitions and clear caches.
Any suggestions? I had massive problems trying to install 4.3 when my titanium backup messed up some settings and I had to do another full factory wipe and manually install ALL my apps and settings, taking around 4-6 hours!
I wish I'd stuck to System Tuner Pro and hadn't touched the new version
woldranger said:
None of these worked for me. I tried cleaning the cache etc as mentioned and removing the google account but nothing. I've restarted, powered down and pulled the battery but nothing has changed, I still get the gapps message along with play store, gmail, hangouts etc.
I'm running stock 4.3 on a rooted I9305 S3. Everything was fine until I tried a bit of a cleanup with Android Tuner Pro's quick optimization and clean p. After the restart the pop ups came and then it had a progress bar saying - linking to sd - which sat at 0% and never moved. I'd selected optimize apps loading, database access, fix permissions, clean memory and updated system apps, trim all partitions and clear caches.
Any suggestions? I had massive problems trying to install 4.3 when my titanium backup messed up some settings and I had to do another full factory wipe and manually install ALL my apps and settings, taking around 4-6 hours!
I wish I'd stuck to System Tuner Pro and hadn't touched the new version
Click to expand...
Click to collapse
clearing cache and dalvik cache in CWM recovery works for me
woldranger said:
none of these worked for me. I tried cleaning the cache etc as mentioned and removing the google account but nothing. I've restarted, powered down and pulled the battery but nothing has changed, i still get the gapps message along with play store, gmail, hangouts etc.
I'm running stock 4.3 on a rooted i9305 s3. Everything was fine until i tried a bit of a cleanup with android tuner pro's quick optimization and clean p. After the restart the pop ups came and then it had a progress bar saying - linking to sd - which sat at 0% and never moved. I'd selected optimize apps loading, database access, fix permissions, clean memory and updated system apps, trim all partitions and clear caches.
Any suggestions? I had massive problems trying to install 4.3 when my titanium backup messed up some settings and i had to do another full factory wipe and manually install all my apps and settings, taking around 4-6 hours!
I wish i'd stuck to system tuner pro and hadn't touched the new version
Click to expand...
Click to collapse
reflash rom dont use system tuner
I frooze the wrong thing.
ashraf sharif said:
Hi everyone, Just wanted to post this as I have found it to be useful for me.
settings/ application manager/scroll to left until you reach the all applications screen/ touch menu screen left of the home button/ reset app preferences.
here is the youtube link
. http://www.youtube.com/watch?v=zt_alKha_-s
Click to expand...
Click to collapse
OHHHHHH THANK YOU.
I rooted and than frooze the wrong system app. Like I should get use to that or STOP freezing the wrong apps. HUH?
You Saved me from throwing this here new LG F6. ( I may have tried to restore it first, more than likely.) LOL!
It did same me from that every 4 second Error. I had to do the hit the OK on the Error and do the Settings > hit the OK on the Error> then tic the Apps> hit the OK on the Error than tick the All > hit the OK on the Error than tic the bottom Right droid control > hit the OK on the Error Reset Applications ........ with the Error poping up ever 3 seconds.
wow was that a bit o fun!
Had this F6 18 hours so far ,you saved me a bunch of Re-flashing Stock ROM ....... "stuff." :good:
Woe them tricky corporate devs. Even tho we bought the "phone" they want to rule it any way they can.
Thank you!
Galaxy Note cannot download
Activat said:
Sadly not working on my note 2 syncing google account.
Whilst trying to sync the two calendars from the note (4.1.2) to my Nexus 10 (4.4). Nexus is sending out and note is receiving (also to pc) but nothing is being released from the note
As well as above I have seen a "fix" being disable - re enable download manager in apps. Also a no go.
I've been seeing this pop up on odd occasions during the last month or so but not caused an issue with the activity at that time.
Cheers in advance
Alan
Click to expand...
Click to collapse
try this step:
On your Note, goto Settings. Choose Applications. Tap on the All Tab at the top. Locate and tap on the Play Store app. Tap on the Clear Data button. Tap on the OK button to confirm. Tap Clear Cache too
Then if you can see com.google.process.gapps in there, tap it and Clear Data and Cache too. Ignore it if you can't find this process there
Then find and tap the Google Services Framework and Clear Data and Clear Cache. Then restart your Note. Do the same for Browser, Download Manager etc again
Thanks, it worked for me
Thanks a lot dear, after too many trials finally your advice worked. you saved my day.
error message "process com.google.process.gapps, has stopped"
I have tried several methods from different forums/blogs, but all failed to remove this message, which appears repeatedly on my device Galaxy Tab 10.1 (GT-P7500) whenever I start browsing on the native browser or the Chrome & not otherwise. There are so many people crying on almost all android related forums for help but nobody from Google/Android owners or even the device manufacturers are speaking up to console these crying people who bought these devices due android fame. If these attitudes continue, I think the Android will vanish as the Symbian in the past. For myself, having found no solution, I have decided to live with it until the device gets a System Update next!
However, if anybody has found a solution, he may plz tell me, too!

[Q] hard time to upgrade apps on google play store

Since some time now i have a really hard time to upgrade apps on google play store. Sometimes rebooting helps but most of the time not. The upgrade just cannot be dowloaded, it just stucks on the download bar and nothing happens. I try to cancel and retry the upgrade, sometimes after a dozen trials it works but mostly not. WiFi works on all other apps so this should not be the problem. Also space is not a problem as i have enough.
Someone else had such a problem? I have now about 20 apps to upgrade and cannot do that.
claus1953 said:
Since some time now i have a really hard time to upgrade apps on google play store. Sometimes rebooting helps but most of the time not. The upgrade just cannot be dowloaded, it just stucks on the download bar and nothing happens. I try to cancel and retry the upgrade, sometimes after a dozen trials it works but mostly not. WiFi works on all other apps so this should not be the problem. Also space is not a problem as i have enough.
Someone else had such a problem? I have now about 20 apps to upgrade and cannot do that.
Click to expand...
Click to collapse
That happens to me a lot. I have crappy DSL Internet. I don't have service on my phone right now. I download a lot of movies online so I always get capped. I have 3 boys so i always have a lot of different devices connected to my internet. I go to the play store to update or download apps and half the time i end up with some sort of error codes. Anyways try clearing your cache. But what has worked for is to go my phone browser and download update through there. Its a hassle but you could try it!
Sent from my LGMS769 using Tapatalk
Thanks a lot for your answer. In fact two days ago i could finally slove it. As clearing cache and data from app management did not help, i booted into CWM and cleared from there cache and dalwik cache. Then after rebooting the apps updated without any problem.
Sent from my LG-P768 using xda app-developers app

Reset App Store?

My daughters Fire 7 4th Gen (running stock FireOS 5.1.1) wouldn't install apps. I rebooted it and saw it was low on storage and removed 2GB of videos which I though would have solved the issue. It didn't. She had at least 10 app requiring updates, and no matter which one I clicked on it went to a download percentage in the 90s and then stopped and never went any further, nor attempted to install. She had over 2.5 GB of space remaining at this point.
Trying to find a solution other than the typical reboot and hard reboot (both of which I tried), I found an article saying to Clear the App Data of the App Store application, and reboot. This seemed like a good thing to try so I did, however the App Store library is now completely blank. The library doesn't show any apps and of course there can't be any updates if there is no apps.
The apps themselves are fine, but a few games require an update before she can play them and if I go t the store and try and "GET" it, it tells me I already have them and to download them from my library...which is blank.
So I'm looking for a way to repopulate my App Store without having to do a factory reset and lose a good chunk of my daughters game progress (for games that don't save to the cloud). I'm sure there must be way to get the library to resync, I just don't have a clue how.
Any advice?
booster94 said:
My daughters Fire 7 4th Gen (running stock FireOS 5.1.1) wouldn't install apps. I rebooted it and saw it was low on storage and removed 2GB of videos which I though would have solved the issue. It didn't. She had at least 10 app requiring updates, and no matter which one I clicked on it went to a download percentage in the 90s and then stopped and never went any further, nor attempted to install. She had over 2.5 GB of space remaining at this point.
Trying to find a solution other than the typical reboot and hard reboot (both of which I tried), I found an article saying to Clear the App Data of the App Store application, and reboot. This seemed like a good thing to try so I did, however the App Store library is now completely blank. The library doesn't show any apps and of course there can't be any updates if there is no apps.
The apps themselves are fine, but a few games require an update before she can play them and if I go t the store and try and "GET" it, it tells me I already have them and to download them from my library...which is blank.
So I'm looking for a way to repopulate my App Store without having to do a factory reset and lose a good chunk of my daughters game progress (for games that don't save to the cloud). I'm sure there must be way to get the library to resync, I just don't have a clue how.
Any advice?
Click to expand...
Click to collapse
So after waiting overnight the App Library seems to have repopulated, but no app updates show up. Furthermore, when I go to the store to an app that I know need an update I now have the option to select Update, and it downloads completely and goes to "installing", but then nothing happens. If I wait long enough the Update button returns, and the update is never installed. Any ideas on how to resolve?
booster94 said:
So after waiting overnight the App Library seems to have repopulated, but no app updates show up. Furthermore, when I go to the store to an app that I know need an update I now have the option to select Update, and it downloads completely and goes to "installing", but then nothing happens. If I wait long enough the Update button returns, and the update is never installed. Any ideas on how to resolve?
Click to expand...
Click to collapse
Have you run any "adb shell pm hide" commands on the device--to get rid of ads or anything else? Or made any modifications whatsoever?
DoLooper said:
Have you run any "adb shell pm hide" commands on the device--to get rid of ads or anything else? Or made any modifications whatsoever?
Click to expand...
Click to collapse
No mine was purchased ad-free. However i think I finally figures out something myself. While previously I had cleared the app data I never cleared the app cache. There was only 40KB in the cache vs like 500MB of appdata. Anyway, I went back in and wiped out the cache and and all the updates seems to install after that. In fact, I didn't even have to do i manually I just rebooted and I checked the versions of about 10 different apps that showed they needed updates and they were already updated. Its almost like they had previously updated but didn't actually register themselves and being updated.
I'm not 100% sure I understand what happened but I'm happy its working again.

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