[Q] [WP7] Lumia 800 keeps factory resetting after Exchange reset - Nokia Lumia 800

After I left my previous employer my was lazy and didn't delete the Google Apps e-mail account from the company.
When my old boss deleted my account he actually first clicked the "Erase device" button out of curiosity before actually deleting the account.
I found out because my phone completely factory reset and also did another colleague who left the same day.
After setting my phone up again, without adding the aforementioned e-mail account, I experienced these factory resets nearly every other week or so. They happen randomly and I am not sure what is causing them, but doing something a bit more intensive or "new" seems to trigger it in some occasions.
It's very annoying as it deletes all my photos, music and what not, and as it happens randomly my back-ups are never "enough".
I had it sent back to Nokia, and they reinstalled the phone and now it comes back after a factory reset with different home images and what not.
But it still resets.
Any ideas?

Related

[Q] Gmail won't sync even after clearing cache

Hey guys,
A couple of days ago, I had an issue where the sending tag would stay on the mails when trying to send something. But apperently it did send the mails, but since it was stuck in sending it would never receive. So I went to clear the cache data on gmail and the storage, and when I started the app it stays on "Your email will appear shortly" and stays on "waiting for sync", the account info says account not sync.
Any ideas on what to do? I can't reinstall the gmail app, since it won't let me uninstall it.
Have you tried a basic step like turning off and on the sync?
It usually work for most cases.
Strange thing, I turned off the phone, took the battery out, and it kinda reset, because even the clock went out, and worked. I had done that before and didn't had any effect.
Thanks anyway

[Q] Exchange issue on stock

I've had my DNA for not quite a month now. For the first couple weeks I haven't had any issues, then last week suddenly my Exchange email gets stuck at updating. No one else at my company is having issues at the same time (android and iphone users) as me, a reboot of the phone doesn't alter the behavior at all. The first one happened after I had installed the Qualcomm Snapdragon battery app, I ended up deleting and re-adding my Exchange account and it worked fine for two days. After the second time I did the same thing but also then uninstalled the battery app. Now it's happened yet again.
I've noticed that I have to delete the account and then reboot the phone before I can set the account back up or else it seems to think the password is wrong. I'm a domain admin at work so I've reset my password there and have had no change either setting it directly in AD or using the change password option in Windows. Has anyone ever seen this or have any ideas as to why it might be happening? It seems to last about 2 days before it happens each time, give or take 12 hours.
Let me know if any further information is needed.
Thanks
This one didn't even last 2 hours....and before I set up the account I went in and deleted all the data from the Mail app first thinking maybe something had been hung up by the Qualcomm Snapdragon. I think my next step is to do a factory restore/reset. I don't want to risk using Moonshine until I know for sure it's not a hardware problem of some sort (I don't think it is really).
So I did the factory reset last Saturday. It's been working great and I thought it was fixed until just a few minutes ago when it suddenly hung again. As before I deleted the account, cleared the app data for Mail and force stopped it, tried to set my account back up and my credentials weren't being accepted. Reboot the DNA and then was able to set the Exchange account back up. If the pattern holds true I'm good again for another 2 days. I'm tempted to root and throw on a custom rom, but would love ANY feedback from anyone with thoughts or ideas before I do so as I don't see how it could be anything hardware related...but you never know.
Thanks.

[Q] Stuck after Factory Reset - Email Authentication (Galaxy Core Prime)

Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Evolution_Tech said:
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Click to expand...
Click to collapse
The password was never reset though, she had the same password before even purchasing the phone. Does that 72 hr thing still apply? I'm just confused as to why there's no place to deactivate this like in iCloud's "Find my iPhone". I can access the account, have searched all settings, I even get the notification email when I login from the phone itself, but it just goes back to terms, wi-fi, enter email, repeat. LOL
I'm guessing the T-Mobile variant is brand-new as well (SM-G360T) since I can find many other ROMs but none for the G360T.
Oh well I'll wait til the 72hr period or ROM shows up, thanks for the help :good:
Hi I hv a similar problem I forgot my pin on my galazy core prime so I did a hard reset. Then on log in I couldn't remebber my google password so I changed it via laptop. But it wont let me log in still. I can access google account on laptop etc what is going on please help
I need help I have factory reset my Samsung galaxy core prime and I keep going to put my Google account in but nothing it keeps going back saying please enter a email that was recently linked which I keep doing and nothing it's just keeps going back can u please help
Galaxy Core Prime Looping Hell
The phones keep looping back to the login screen beacuse of a security feature put in place by samsung. We must contact them directly and submit proof of ownership ( proof of activation or copy of receipt) in order for them to disable this security feature. The number to call is 800-726-7864.
you can remove that device from this account.
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
go to accounts.google.com

Recovering Data from an HTC One M7

I upgraded my phone about a year and a half ago and have had my HTC One sitting around for a while. I remembered that I had a bunch of photos that I never took off and turned on the phone the other day. Unfortunately, I forgot the swipe password and had to factory reset the device to get into it (if you enter the password incorrect 10 times it wipes the data anyway and I tried logging in with my Google account - my credentials are correct as I can login to my Google account just fine, but the phone says it's not).
I tried using a few different data recovery programs but none seem to find anything that I had on the device prior to the reset. Has anyone ever been able to recover data after a factory reset, and if so, what program did you use? I've tried four different programs on my PC (I also have a Mac) as well as a few of the downloadable Android programs, but so far, absolutely nothing. I'm thinking that my photos are unrecoverable, but if anyone has had any success or other ideas, I am definitely open to them.
Thanks for your assistance!

Samsung Galaxy S3 switches off automatically each night

Hello
I've had a Samsung Galaxy S3 for ages, unfortunately for me, the phone recently just switched off, then on, then won't go past the "Samsung" screen. Ah, I thought (well, something a bit more sweary) - but I had a backup identical model phone in case one broke, so I started using that. Moved all my apps, installed banking app etc, and then happy.
Or so I thought...
The new (well, it's an old phone, but one I haven't been using, bought as back up) phone now switches off when charging every night, an issue which was going to switch to me charging it during the day when I can stare at it and see if anything happens to make it switch off, but then I realised it switches off each night even when it isn't charging.
I have a bigger battery to hold a charge for a few days, and so even when I don't charge it, just have it next to me as I sleep - and next morning it will be off. I presume it might be switching off around 5am... this is only a rough guide as if I switch it back on, and flick through the phone, I see my unread emails are up to around 5am, and then after a few minutes it logs back into the internet etc and brings me newer emails.
I first thought it was that it kept switching off when charging... but now I know it does it at (I presume) the same time every night even when it's not charging. Can't use it as an alarm clock anymore, as it's off before the alarm goes off. Anyone have any idea what's happening?
Did you copy all of your data and settings?. Most likely you have a software conflict going on.
I highly recommend you backup your data from all 3rd party apps. Do not backup your system apps data, google data, apps or games that cloud sync or phone settings, ie wifi passwords etc.
You must allow samsung apps, google and other cloud apps to sync their own way and you must calibrate the phone for wifi manually.
Beyond that you'll need to reflash stock firmware and start over using the guidlines I have given you above after restoration of the firmware (and root if required).
Beamed in by telepathy.
I assume when I installed on the other phone, it switched settings when I log in to various things. Because I installed everything asap, I've no idea if one thing is causing the issue.
How do I get the phone to calibrate manually? Apologies, I'm not great with techie stuff I add the wifi details, and logged into settings - is that manually? Things are backed up to themselves, so when I log back in it resets to previous settings when it syncs. Should I try and work out how to prevent all things from backing up manually? Haven't logged back into any games, although they might be installed, haven't actually signed in or used them.
How would I go about reflashing stock firmware? Doesn't sound like anything I've ever done before, but up for a challenge
By manually i mean just setup wifi yourself rather than allowing a backup. Same for system apps.
The app data will contain references to the old phone which will confuse it. All of that must be rewritten on the specific device to match the phones identity.
3rd party apps are usually OK with backups but still shouldn't be trusted, but they don't usually bootloop the phone. They just force close instead.
Flashing firmware will reset the phone back to factory and rewrite the operating system, removing any software bugs in the process. To learn how to use odin you can find countless guides online too.
A straight forward "factory reset" via either the phone software or the recovery menu could solve the problem rather than flashing.
If I were you, I'd just factory reset it and then allow the phone to run for a few hours to see if the problem reoccurs in a factory state. If the phone asks for a google login just use the normal account and allow all updates to happen but switch off backup and sync for the short term. If all seems good then you know there was a bad app somewhere.
Beamed in by telepathy.
shivadow said:
By manually i mean just setup wifi yourself rather than allowing a backup. Same for system apps.
The app data will contain references to the old phone which will confuse it. All of that must be rewritten on the specific device to match the phones identity.
3rd party apps are usually OK with backups but still shouldn't be trusted, but they don't usually bootloop the phone. They just force close instead.
Flashing firmware will reset the phone back to factory and rewrite the operating system, removing any software bugs in the process. To learn how to use odin you can find countless guides online too.
A straight forward "factory reset" via either the phone software or the recovery menu could solve the problem rather than flashing.
If I were you, I'd just factory reset it and then allow the phone to run for a few hours to see if the problem reoccurs in a factory state. If the phone asks for a google login just use the normal account and allow all updates to happen but switch off backup and sync for the short term. If all seems good then you know there was a bad app somewhere.
Beamed in by telepathy.
Click to expand...
Click to collapse
Ahh, cool, gottcha! Ok, will try soon. Surprisingly, I've switched off the phone every night instead of it auto-switching off at around 5-6am, and surprisingly it's so far going well. Had it on for 3 days and only at 47% now, so it's promising, still does switch off occasionally during the day, but I've just ignored that. Will do a factory reset in the next couple of days and report back Thanks for the help

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