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hi guys,
i'd just noticed this problem right now, after i told my friend to change his facebook profile picture - it did not change in my favorites contacts, it remained the same as the one he had before..
i remember that when i first got the phone and people would change their facebook profile pictures they would simultaneously change in my favorite contacts as well..
i already tried removing the contact's photo and canceling the contact's link to facebook and set it all back again, but i still get the previous picture and not the new one.
maybe something to do with cache?.. i'm just thinking out loud here..
any idea guys?
I believe that it has settings for auto update times (much like the weather, stocks, twitter, etc). Check to see how often you have it set to refresh. You can find it under settings/data services/facebook (login, data sync)
well.. yet another issue solved, thank you faelok!
Actually the update time was 2 houres, and it had been alot more than 2 houres since my friend changed his pic, BUT - i logged out of facebook acount via the data services setting, and when i logged back the pictures changed to the recent ones
p.s.
this did not help though when i logged out of facebook via the facbook app, it only worked once i went to settings > data services > turned the Facebook switch to OFF and ON again..
again - tnx alot!
Tnx! This solution solved my problem too!
Little frustrated with the Motorola Atrix and wanted to see if anyone had any suggestions.
I am having an issue with SMS messages going to the wrong individual or starting a second threaded conversation with the same contact even though there is only one instance of this contact and one phone number attached. It's very similar to the reported issue 9392 that was supposed to be addressed sometime a while back.
This is my second Atrix and I have experienced the problem on both handsets. My first purchase was back in April of this year and within weeks that problem started to occur. I had tried various custom ROMs and SMS applications - but they all had the same issue.
The second handset was just received this week. I have gone through and completely cleaned up any duplicate contacts and exported them all to a CSV file and re-imported in hopes of finding a culprit contact. I am syncing with Exchange 2007, but had disabled Google Contacts, MotoBlur, Blah, Blah. Now I am only syncing contacts with Google and mail and calendar with Exchange.
I have completely reset the device and running full stock ROM with no applications installed outside of what is included in the image with the phone. Since a majority of my communication is via SMS on my phone - it has become a big hassle. I just get tired of having to apologize and explain my misguided text over and over again.
I have tried several 3rd party SMS apps and all have the same issue.
Anything you guys could suggest would be greatly appreciated. The only thing that I could possibly think of that I have not done is replace the SIM card which is one I got with my first iPhone a few years back.
**Note: I have a WP7 running Mango that does not have this issue.
I'd be leaning toward a bad sim. Why don't you just go to your carrier and get a new one? AT&T has never charged me for a replacement sim. Just explain your issue and that you've tried all other avenues to correct the problem.
For the duplicate thread I was able to solve with
http://forum.xda-developers.com/showthread.php?t=1210840
others said it didnt work if they were syncing facebook contacts.. I dont sync
contacts with anyone but gmail contacts.
but here is the basis of the fix that worked for me
Ok I think I solved it my last solution wasn't did not continue to work.
your contacts need to be stored / saved as
this format +12223331234 and some work with just 2223331234
but all work with the first (so far)
(111) 222-3333, +1-111-222-3333 both fail
if you look how the sms db stores them its like the format first mentioned and when using that format there are no duplicates
Click to expand...
Click to collapse
Well, I tried to replace both the SIM and reformatted the numbers as suggested.
However, neither of those worked - so I dug a little more and narrowed it down to Motoblur and adding accounts under it.
I did find that if I did a hard reset of my phone and then used a new email address to setup a 'New' MotoBlur account (since you can't delete or reset an existing one) and then did not add accounts under MotoBlur - the issue resolved itself.
I still added a google account and exchange account - but everything else, like facebook, I downloaded the application to avoid MotoBlur from aggregating information into.
Hope that makes some sense and thanks for the reply.
So I finally flashed I9100UHLPE (the Trinidad & Tobago ICS release, because its closer to the LATAM region), anyways I have noticed some stuff that wasnt there before...
I dont know why, but when I got to synchronize my gmail contacts the phone brought every e-mail address that has ever contacted me, and I wanna tell you that this never happened to me before, I've owned a Nexus One and now this one, flashed a lot of roms and this have never happened before...
I even went to my gmail account and checked if those addresses were on my contacts list... they werent... I'm pretty sure I did nothing wrong but now how do I fix it so it doesnt show this mailing lists and other spam e-mail addresses?
One other thing, a minor not to worry tho... The lockscreen now lets me check the Notification bar, is this ok? Does your (ICS) version have this as well?
KaCeX said:
So I finally flashed I9100UHLPE (the Trinidad & Tobago ICS release, because its closer to the LATAM region), anyways I have noticed some stuff that wasnt there before...
I dont know why, but when I got to synchronize my gmail contacts the phone brought every e-mail address that has ever contacted me, and I wanna tell you that this never happened to me before, I've owned a Nexus One and now this one, flashed a lot of roms and this have never happened before...
I even went to my gmail account and checked if those addresses were on my contacts list... they werent... I'm pretty sure I did nothing wrong but now how do I fix it so it doesnt show this mailing lists and other spam e-mail addresses?
One other thing, a minor not to worry tho... The lockscreen now lets me check the Notification bar, is this ok? Does your (ICS) version have this as well?
Click to expand...
Click to collapse
Well, for the contacts part, if you press menu and go into show contacts (or contacts to show, not sure how it should be in the language you are using, I am using portuguese here), you'll get a list with all contacts, SIM, etc... choose the last option, with a cog icon, then press your gmail account, there you can choose which contacts to show. Unmark unknown, that should solve your problem.
As for the notification bar, it is the way it works with ICS, unless you are using a security lockscreen.
Wow I've tried what you just posted and it pretty much hides everyone since I haven't been using grouping... I'm using English btw...
Unchecking Unknown hides everyone that I used to see just fine, checking it shows every e-mail that has contacted me since the dawn of my gmail account
EDIT: Checked the grouping on web gmail and just says My Contacts... but on the phone that group does not show...
KaCeX said:
Wow I've tried what you just posted and it pretty much hides everyone since I haven't been using grouping... I'm using English btw...
Unchecking Unknown hides everyone that I used to see just fine, checking it shows every e-mail that has contacted me since the dawn of my gmail account
EDIT: Checked the grouping on web gmail and just says My Contacts... but on the phone that group does not show...
Click to expand...
Click to collapse
am using the europe version of this ROM. checking unknown shows the 'my contacts' in google account.
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Well, it seems I'm the only one having this issue
Great! Maybe .264 update will solve this problem ...
Próbáld meg eltávolítani az összes e-mail fiókot és újra add hozzá. Ha ez sem működik akkor próbáld meg a Gmail alkalmazással, azzal hátha fog
Flashed .264, problem exists, so I give up. Waiting for my company phone next year and then I'll use my company emails on it.
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
I started having this problem but only after the e-mail app update that sony did recently. exactly the same "Account not found. It might have been deleted." error as you. I've seen similar reports on rom threads too, can't remember where exactly so you're not alone.
Anyway the good news is that i've always managed to get my 4 accounts working (2 gmail / 1 pop / 1 exchange) after trying to add them a bunch of times they finally stick (sometimes 10 tries sometimes more like 50 lol ... i'm really persistant xD )
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
Hello,
got the same issue. Just deleted my Exchange Account cause I've had some syncing issues. Now I'm getting this message, when I try to create the account on my phone again.
My other email accoutns are working perfect.
Haven't found anything about this issue on the www.
I'm on Customized DE 23.4.A.1.264
You got any idea right now how to solve it?
Greets,
n3087
I have no idea about this weird issue. Everything was flawless on 5.0.2, but since then the Email app is just a crap ... I'm on .264 too, but problem still exists. Maybe on Marshmallow ...
Hello,
Yesterday I found a solution for me.
First I made a Backup of my current configuration.
After that I deactivated every app that has to do with mail service.
Like exchange, email, kalender, etc. Also cleared all the data. Then I deactivated the auto sync service.
Now I restarted the mobile. Now activate all the apps again except exchange 5.*
After that I added my mail exchange account with success. Now just activate exchange 5 and auto sync. Get back the other mail accounts with the backup made before.
Right now everything is working for me.
Full wipe wasn't an option for me cause my mobile is encrypted.
N3087
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
mohrjaffa said:
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
Click to expand...
Click to collapse
Hello,
My phone isn't rooted and so I'm not able to uninstall pre-installed apps.
I hope this bug will be fixed on the next update...
SOLVED: Pause the Auto-Sync in Settings>Accounts
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
davidkeithhaines said:
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
Click to expand...
Click to collapse
Had the same problem on my Z1 and it worked!!!
Thanks
Problem still not solved October 2016
I have the same problem with Xperia Z1 compact, Lollipop 5.1.1. I have two accounts but can not add the third, same message. Tried re-setting, clearing cache, didn't help. Autosync was already unchecked.
Seems to be a Sony problem, haven't seen anything on www about other vendors.
Any solutions other than rooting the phone or third party apps?
Thanks!
PS Sony has marked their threads as "solved" while it definetely is not. Little white lies.
Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
Click to expand...
Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
Click to expand...
Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
Click to expand...
Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
Click to expand...
Click to collapse
THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.