HSDPA works but calls/sms? Not Registered on Network - Galaxy S III Q&A, Help & Troubleshooting

So my phone has been having the freezing problem.
Sent back for repair twice, of course came back without any fix as intermittent :laugh:
Anyway, over the last few days the freezing seems to have resolved.
The problem is now, since the 2nd 'fix', the S3 can't make/receive any calls/texts!
Mobile internet works fine
Attempted ARIZA patch, patched but problem still remains
Try manual selection - states 'unable to connect - try later'
Status shows network as 'O2 UK' correct
Mobile network type: HSDPA
Service State: Out of Service
What is going on here? Anybody got any ideas? How can I check if it's the EFS? If it is, what can be done?
Many thanks for any help!

ezman said:
So my phone has been having the freezing problem.
Sent back for repair twice, of course came back without any fix as intermittent :laugh:
Anyway, over the last few days the freezing seems to have resolved.
The problem is now, since the 2nd 'fix', the S3 can't make/receive any calls/texts!
Mobile internet works fine
Attempted ARIZA patch, patched but problem still remains
Try manual selection - states 'unable to connect - try later'
Status shows network as 'O2 UK' correct
Mobile network type: HSDPA
Service State: Out of Service
What is going on here? Anybody got any ideas? How can I check if it's the EFS? If it is, what can be done?
Many thanks for any help!
Click to expand...
Click to collapse
Standard answer
CHECK
IMEI is the same as under the battery .
Mobile network APN settings ./ Correct CSC for network
Replace Sim card .
Check correct modem
factory reset
Ask your network .
jje

Related

[q] no network no IMEI no baseband

Galaxy S II has no Network upon further inspection the phone doesn't display the Imei, bluetooth, wifi mac address.
Its not in flight mode, I restored to factory settings, tried couple of sims as well.
Is it a software issue or hardware issue??
Is likely flight mode. Press power button long and try the option flight mode or data connection.
Sent from my GT-I9100 using XDA Premium App
still the same its not in flight mode or any other settings tho. I have used a galaxy S for 8 months
Replace sim card in holder .
jje
did try all the possibilities.
NEW PROBLEM : Once put into flight mode,i cant get rid off flight mode and the phone doesn't charge anymore?? Please tell me its a software issue
UPDATE: The phone is charging after doing a factory restore, but now i found out when i go to mobile network, it says SIM CARD NOT INSERTED? Sim card tray issue? hardware??
DOUBT: is there a chance the phone to get network locked??
UPDATE: when I Enter *#7465625# and see the following:
Personalization Status
Network Lock
Network Subset Lock
SP Lock
CP Lock
Phone is from singapore, looks like it got locked automatically?
things are getting more complicated my doesnt have a imei
when i check imei it doesnt show
NO imei copy back your backed up efs folder as per thread dev section.
Try factory reset rtrey flashing a stock rom .
jje
Yup, sounds like an efs issue. Hope you backed that up.
i dint flash or root the phone to corrupt those.
its a brand new phone out of the box
zeem35 said:
i dint flash or root the phone to corrupt those.
its a brand new phone out of the box
Click to expand...
Click to collapse
Get a replacement if its under warranty...you dont know what else will go wrong with a device that comes defective right from the start...
Sent from my GT-I9100 using Tapatalk
Yea, this is the exact thing thats happened to me (Indian version).
Fresh out of the box phone, worked fine for the last 3-4 days.
Now I'm out on a vacation, and the network selection on roaming was flaky, I was toggling the network selection manually/automatically a few times to get some network, and the next thing I know I no longer have a IMEI (shows unknown) , and the same for baseband ( shows unknown) .
Tried factory resetting , etc, not helping. Will get back home and have the phone repaired/replaced.
maldyzooks said:
Yea, this is the exact thing thats happened to me (Indian version).
Fresh out of the box phone, worked fine for the last 3-4 days.
Now I'm out on a vacation, and the network selection on roaming was flaky, I was toggling the network selection manually/automatically a few times to get some network, and the next thing I know I no longer have a IMEI (shows unknown) , and the same for baseband ( shows unknown) .
Tried factory resetting , etc, not helping. Will get back home and have the phone repaired/replaced.
Click to expand...
Click to collapse
Sorry to hear this. Do keep us informed what happened.
Originally Posted by maldyzooks View Post
Yea, this is the exact thing thats happened to me (Indian version).
Fresh out of the box phone, worked fine for the last 3-4 days.
Now I'm out on a vacation, and the network selection on roaming was flaky, I was toggling the network selection manually/automatically a few times to get some network, and the next thing I know I no longer have a IMEI (shows unknown) , and the same for baseband ( shows unknown) .
Tried factory resetting , etc, not helping. Will get back home and have the phone repaired/replaced.
Sorry to hear this. Do keep us informed what happened.
Click to expand...
Click to collapse
This airplane mode sounds dangerous. Unfortunately it may be a necessity when you are travelling etc. Hope there is a known fix or one comes out soon. Until then I will keep my /efs partition backup in 3-datacenter redundant storage place along with my laptop and ext.hdd.
i just recieved an sgs2 in uk and it has this exact problem out of the box.
grrr
if anyone wants to point me to a stock rom for it i'll try flashing it
erm, i dont think flashing will help here.
I reckon that missing IMEI means the /efs partition has been wiped out/corrupted, and that is something which cannot be restored by a simple flash.
finally, after almost 12 days, lots of running around, I finally got my S2 working again.
The service center had to send the phone to their head office since they hadnt received any service info on the new model till then.
They changed the PBA apparently , and finally reflashed it and gave it to me.
They claimed that the flashing was an online process and samsung india service servers were down for nearly 2-3 days, accounting for the additional delay.
Just like my I9000, but I dont think it is the same problem and same way to solve.
I rooted the devise and deleted the nv_date.bin and the nv_data.md5 in EFS file with Root Explorer, and renamed the .nv_data.bak into nv_data.bin, then restart, problem solved
I have exactly the same problem as you guys are talking about. Really weird. The /efs directory, where is it located? Is it located in the main "Root" or is it in a specific folder? I would like to try the thing with the rename trick?
http://forum.xda-developers.com/showthread.php?t=1068193&highlight=EFS
jje

[Q] not registered on network. Galaxy 2

Hi.
I have a big problem with my G2, and have tried many things.
It all started 2 weeks ago. I lost connection to my network.
I tried many things, and ended up giving it to a repair shop, in China, as I was there shortly. They put a new firmware into the phone, and a chinese SIM card worked.
I found an english version of the firmware, and asked them to update with that version, No problem. Everything worked well...but when I arrived back to Denmark, same problem. Not registered on the network.
Now I have tried many things, as Kies could not recognize the firmware version. I burned a 2.35 version into the phone with Odin, and Kies regocnized the version, and now updated to 4.03. Great, but ... I have the same problem. APN settings acc to my network provider. Oister 3 in Denmark.
I really have no idea what to do anymore. And I cant send it in for repair, as the flash counter says 10 times.
Is ther someone here, with a very deep knowledge in Logs etc, as I can send Logs if I am explained what to do.
The short time the phone worked, did I really love it.
And also the chinese SIM can not connect from Denmark.
I would prefer all Logs etc in private email, but if we solve it, I will poste solutions and results here.
Best of regrads
Morten
As for the counter, install and run triangleaway - it can be found in the SGSII section of XDA.
Check that the sim card works (try it on another phone) and borrow another sim card (on the same network). It is amazing how many problems like this are due to a damaged sim card or just not connecting correctly. I had a friend who took the sim card out to flash their Samsung Galaxy 3 and put in the sim card wrongly and couldn't make a call.
Can you copy your contacts to or create one in the sim card?
I doubt that it is a problem with the EFS folder, ie no IMEI number because it was fixed with a china sim, but it may be. Is the IMEI number you get from dialing *#06# 004999010640000 or different from the label under the battery? If so then you have a EFS folder problem. There is an app that may fix it - it requires root - * HERE *
Mobile network
Hi
Thanks for the reply.
A:
I can make, copy, edit etc contact directly at the simcard in the phone, and also copy, edit etc from Kies to the Sim card. And yes. It is the simcard I can do those things at. Double checked that it was somcard and not the phone memory
B:
Double checked the IMEI number again.
Label phone same as *#06#
Further information:
In the first day, I tried many many things to get the phone working.
I searched the internet a lot, and I found some kind of help. Like with IMEI check, I should type a code like *#xxxx# or *xxxx* Stupid as I was, I did not write down the code, and also did not safe the page on the internet, so I have no idea what code I wrote. I am sure it was something regarding Mobile network or CSC.
Reg Triangle away.
My phone is no longer rooted, as I try to have it in original mode, so its ready to send to repair, if needed. Triangleaway needs the phone to be routed, right ?
And will that not require an unsafe kernel ?
After resetting, then I suppose I need to install an original kernel again, and will that not make the counter go to 1 ?
Any other ideas ?
Regards
Morten
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Hi,
I got the same problem but different scenario
atifsh said:
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Click to expand...
Click to collapse
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Mobile network problem
Hi.
Please see my answers below
1: do you have a locked phone or unlocked. [carrier locked when new]
The phone worked before, and was not locked, but as I send a command to the phone, could I have locked it ? How can I check that ? And it does not give me any warning when I start the phone up.
When I try to make a call, it right away says: Dialling ...Call ended.
2: no network will be no signals at all, no phone call....
No mobile network. It is ONLY a problem with phone calls and reciving calls.
I have plenty of signal
3: no data will be you cant browse, send receve emails
Data is right now not working, WiFi works.
I cant get correct APN settings, as my provider sends this as system configuration to the phone, but cant recive it.
3A: My provided is named 3 Oister, and normally this provider is listed under Network operators. On this phone it is NOT listed. 3 Oister is using network of 3, and only network of 3 is listed.
If I pull down the menu from the topbar on the phone, it actually says 3 Oister, but 3 Oister is not listed under Network Operators.
On my other SG2, 3 Oister is listed in Topbar and under Network Operators.
I bought a new SG2 as well, and we are 2 persons using SG2 here.
4: counter can be fixed easy as now your on ics
How ? Can I do that without rooting and install different firmware ?
I do run ICS ver 4.03, updated by Kies.
In worst case, I will send the phone in for repair, but for sure, needs the counter reset.
Regards
Morten
Put a new firmware in the phone then probably wrong modem and CSC for your location .
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Rom counter for ICS use the search tool for the relevant post .
jje
Mobile network problem
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
regards
Morten
SG2Denmark said:
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Sim CSC Modem . Firmware .
Then your answer is hardware fault if above are ruled out as not a problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
Sorry i refuse point blank to search for someone else .
Neither do i have the relevant post bookmarked otherwise it would have been posted .
jje
Click to expand...
Click to collapse
SG2Denmark said:
Hi.
Please see my answers below
Regards
Morten
Click to expand...
Click to collapse
try this before you send for repair.......
get this stock for your network
http://www.hotfile.com/dl/149692036/21dfd27/I9100XXLPQ_I9100HTDLP3_HTD.zip.html
1: forget all your idea's do exact as i say
2: remove your sdcard
3: using cwm format system, cache, data, sdcard [system is a must]
4: remove battery / insert back goto download mode
5: flash the ROM you downloded using odin, after restart dont do any restores
6: wait for few minutes now dial this *2767*3855# [important]
dont restore any backups including titanium stuff.
if your phone works now put your sdcard back and do whatever now you want.
---------- Post added at 04:29 PM ---------- Previous post was at 04:24 PM ----------
Saisuay said:
Hi,
I got the same problem but different scenario
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Click to expand...
Click to collapse
next time start your own thread........ this time im helping
do as i posted for the OP but instead of his firmware download your country specific firmware.
seems as a modem issue but can be sim related.
Mobile network problem
Hi again
Followed the guide very detailed
3: using cwm format system, cache, data, sdcard [system is a must]
Wiped all data in System and also Wiped Cache, using:
Root the Samsung Galaxy S2 GT-I9100 running XXLPQ firmware and install ClockworkMod Recovery: CF-Root-SGS2_XX_XEO_LPQ-v5.3-CWM5.tar
Done with Super User Granted.
4: remove battery / insert back goto download mode
Done
5: flash the ROM you downloded using odin, after restart dont do any restores
Flashed with Odin 1.85 in PDA: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5
6: wait for few minutes now dial this *2767*3855# [important]
Done. Phone shows Factory Reset in big letters
dont restore any backups including titanium stuff.
Nothing restored.
Booted up, and automatic installed APK's
Same problem.
Only difference is that now the counter says 11 counts
But thanks for a detailed and well told possibility.
As I see it, the problem is connected to the standard the phone connects to the Mobile grid. As I told earlier, I made a stupid thing. I send a command with *#xxxx* in the phone, and I cant remember what code, and I did not save the page on the internet. I really think the problem is about a standard. That the phone is setup to a standard that the 3G net is not using in Denmark.
I can dump logs etc, if anyone can help. But I need to know how.
Regards
Morten
buddy your problem was.... network right? is it working now?
forget counter it will be fixed....later using triangle away with ics bootloader
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
if your phone now works fine with calls send and recieve, manually add the apn to get 3G.
Mobile network problem
Hi
Nope. Did not solve the problem.
Just ran Triangle away, and moved the Firmware: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5 to the SD card.
Will try now to install it by CWM
And then I give up. Will try to send it for repair ..... really a shame, as I really would have liked to solve it here
Cheers
Morten
Mobile network problem
Hi Buddy
It finds a lot of Networks, but cant connect to any of them
3 networks with 3G and 4 with 2 G
But not the Mobile network I need to connect to> Oister 3
My other SG2 finds that network without any problem
Cheers
Morten
I had the same problem too. At first I tought it was a rom issue, but it wasn't actually. I turned my phone off and removed and placed back my sim card and it worked.
Mobile network problem
Finished programming original firmware using CMW as source for Odin, after counter was reset to 0, and the pnone status is the same as before, but counter is 0.
So will try to send it in for repair.
Thanks to u all.
And SIM card has been removed several times, even tried with a different.
No luck at all
Cheers, and thanks again
Morten
Did you ever get to the bottom of this?
I've been using my phone in Brazil and now i'm in the UK, it's doing exactly as you describe.
...
How would you go about checking these?
Escy said:
How would you go about checking these?
Click to expand...
Click to collapse
Compare the IMEI that displays when you type *#06# to the IMEI printed on the label under your battery. They should be the same.
For your own sake, do NOT post what the IMEI under the battery actually is, whether it's the same as what's displayed when you dial *#06# or not.
As for checking IMEI blocking by the carrier, that should be obvious. Call your carrier.

[Q] Problem with network. is this really possible?

Hello guys!
I bought a Samsung Galaxy S III GT-I9305 from a friend.
Unfortunately my network doesn't work, First of all I thought that my telefon is locked. I downgrad with Odin to jb 4,1,1 and after that I unblocked my telefon with dialing the following keys *#197328640#. I checked IMIEI code and it's not blocked.
I have the same problem after unblocking, Before I unblock my phone I start it once and I could call one of my friend just for checking if it works and it did but after 30 seconds it disconnected from the network and I see at the top of the window that there is no connection and there is a "block icon". I tried to scan manually for find the network and tried to connect me to all of them but it doesn't work. When I try to connect me manually to some network I get this message (!) : "Selected Network (name of the network) unavailable". the strangest thing is that I tried to connect me to the internet and it works. I can surf the web but can't make or receive calls. When I try to call some one I get this message: "Mobile network not available."
Where is the problem?
What do you suggest that I do?
Thank you!
Suggest you post I9305 questions in the I9305 Q&A
usual reply to your question.
IMEI wrong .
Modem Wrong
CSC Wrong / APN settings wrong
NETWORK problem
SIM problem
jje
How much do you trust your 'friend'? Do you get to browse internet on wifi only? I'm thinking your phone is locked due to being stolen. They block the IMEI so no network will work for you, but a wifi connection would still work I think as it doesn't bother with IMEI but issues an ip address.
But try the 9305 forum for Help and Troubleshooting - maybe it's a 9305 issue?

Data OK - but no voice connection

Hi,
My unlocked S3 will no longer make/receive phone calls. Searching for (and then trying to register on) mobile networks results in "unable to connect try later"
IMEI code is OK (not starting with 00)
Different sim card- same results
Flashing rom to latest stock xxemg4 rom etc - same results
Now the weird thing is if i add an APN to my service provider - i get data connection (email/twitter) work - but cannot register on voice network
Is this a hardware radio issue? Have any of you guys seen this before? Any advice?
Djcslip said:
Hi,
My unlocked S3 will no longer make/receive phone calls. Searching for (and then trying to register on) mobile networks results in "unable to connect try later"
IMEI code is OK (not starting with 00)
>>>Is it matching your IMEI ???
Now the weird thing is if i add an APN to my service provider - i get data connection (email/twitter) work - but cannot register on voice network
Reads as you have wrong CSC or wrong APN settings .
Suggest read the Faqs and Guides first .
Click to expand...
Click to collapse
Could also be your network operator having issues. Can you test your sim card in another phone? (Or another sim card in your phone). You could also try different network modes in the mobile networks screen.
Thank you for your replies.
My IMEI number does indeed match the one under the battery. All APNs have been deleted and then only the APN from my network provider added.
Network says sim/imei is NOT blocked.
Sim works (with calls) in another phone
So - my phone is now a PDA - data connection OK but no voice calls. I guess it must be a phone hardware issue - Odd but there you go.
Again - thanks for looking.
Djcslip said:
Thank you for your replies.
My IMEI number does indeed match the one under the battery. All APNs have been deleted and then only the APN from my network provider added.
Network says sim/imei is NOT blocked.
Sim works (with calls) in another phone
So - my phone is now a PDA - data connection OK but no voice calls. I guess it must be a phone hardware issue - Odd but there you go.
Again - thanks for looking.
Click to expand...
Click to collapse
do you recall exactly when did this happened?
any chance you might have installed wrong modem when flashing rom?
It was working fine - hadn't flashed anything for months. Then voice dropped out - never come back on.
Usually if something stops working and you haven't made any changes then it might be a cache or system file is corrupt.
First clear the cache and dalvik, then factory reset and reflash the rom. If it still the same on a clean stock rom then likely to be hardware.
boomboomer said:
Usually if something stops working and you haven't made any changes then it might be a cache or system file is corrupt.
First clear the cache and dalvik, then factory reset and reflash the rom. If it still the same on a clean stock rom then likely to be hardware.
Click to expand...
Click to collapse
Done all those. Still the same. A little disappointed but shall see if i can get the hardware repaired. Thanks to all for your replies.

Ni Signal after few days on CM13 nightly

Hi Everyone,
I recently rooted and installed CM13 (20160606) nightly on my i9300. At first everything worked flawlessly, but last Thursday (16th June) I lost signal and have not been able to get it back since. In case the circumstances for when it happened could have an influence, then here is a bit more details from around the time I lost signal.
I was having signal and the mobile data was working fine, as I was running low on battery the phone was on battery saver, when the battery hit 2% it had signal and I didn't look at my phone after this. As I came home, I immediately plugged in my charger and at the same moment my phone shutdown due to no more juice on the battery. When I started up the phone again, it had no signal.
I've tried to clean flash the same nightly again, clean flash newest nightly (20160618). I've also tried to flash other modems without any luck. APN settings have been double and triple checked, deleted, setup and triple checked again. I've tried to downgrade my TWRP to 2.8.6.1 from (3.0.2-1) and flashed the nightly - No luck.
Here are my system details:
CM version: 13.0-20160618-NIGHTLY-i9300
Baseband version: I9300XXEMG4
IMEI: 35299...........
IMEI SV: 01
Sim Network: Unknown
Signal strength: 0
Cellular network type: UMTS
Service state: Data: Out of service
Cellular network state: Disconnected
I think this could be related to the incidence when I lost signal, after battery power out, as this was working fine up to then for 10 days.
Let me know if I need to provide any more information or if you have any ideas what I can try to restore my signal.
When I go to search for Network Operators it finds two, when I try to register to the one which is not mine it says my Sim card doesn't allow this. When I try to register to my actual carrier it takes a long time and it comes out saying "Can't connect to this network right now". My signal strength in the about section is "0". I'm not sure where the problem is, if I have 0 signal, how can I find two carriers?
I got back to Android 4.3 by sammobile ROM, after flashing patched XXUGMK6 kernel and modem, I now have a signal. But, I'm still unable to connect to my carrier. My IMEI and S/N match those under the battery. After searching my carrier shows up in the mobile network list, but it fails to register to the network, and goes to have No Service and says the selected network is unavailable.
Solved. I went through basically everything I could dig on the internet, not sure exactly what did the trick.
ahvdk said:
Solved. I went through basically everything I could dig on the internet, not sure exactly what did the trick.
Click to expand...
Click to collapse
can i ask what did you do? :< im on cm13 also, did you flash new update of cm13? or clean install again?

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