cannot connect to zune after update via nokia care suit - Nokia Lumia 800

i just updated my lumia 800 to windows 7.8 via navifirm & nokia care suit (i used firmware file for my product code only)
using directions given in the following post:
http://nokiarevolution.com/2013/02/...te-to-windows-phone-7-8-via-nokia-care-suite/
after update i removed nokia care suit
then i tried connecting it to the zune player so that I can sync it but it consistently says
"zune software can't access important data on your device......"
i tried it again n again but with no success.
then i removed zune as well & removed every traces from c drive & some crypto folder from appdata & downloaded a fresh copy of zune from official website.
then i searched the forum & got one post saying you should remove "win usb x64 drivers" i tried finding it in programs installed(in control panel)
but couldn't find it
help me so that I can connect my phone to zune
i tried connecting to my friend's laptop today.
but it says the same error...is it some problem with my phone due to flashing?

Related

Problem with Lg Pc Suite III + Windows 7 32bit

Lg suit correctly installed, but not working yet on my Win7...
The suit recognizes the phone, but there is no way to sync anything or accessing messages/files as well...
I tried reinstalling both P500 drivers and Lg suite...
Anyone having the same problem?
have you tried myphoneexplorer? I think now it works with android phones
=_= U need PC suite IV not III
hmm....
Firstly you don't need to download the PC Suite from LG, because it's on that 2GB SD Card installed in the phone. Just connect the phone to your pc as mass storage and open the card with explorer. You'll find the software there.
Secondly, both PC Suite and MyPhoneExplorer work great with P500! For MyPhoneExplorer, however, you must activate the Debug mode.
LuvStry said:
=_= U need PC suite IV not III
Click to expand...
Click to collapse
Bombenbach said:
Firstly you don't need to download the PC Suite from LG, because it's on that 2GB SD Card installed in the phone. Just connect the phone to your pc as mass storage and open the card with explorer. You'll find the software there.
Click to expand...
Click to collapse
Thanks to both for these usefull suggestions!
I tried to sychronize the phone by LG PC SUITE IV but during the step-2, as indicated, I received the message "phone not responding". The phone seem connected and is possible to transfer video's and photo...
sinnaiy said:
I tried to sychronize the phone by LG PC SUITE IV but during the step-2, as indicated, I received the message "phone not responding". The phone seem connected and is possible to transfer video's and photo...
Click to expand...
Click to collapse
Turn on USB debugging, do not activate mass storage when you been asked.
i also have the same problem
and nothing works
Same Issue
I have tried with USB Debugging on as well as off. It recognizes the phone and pops up the error without initiating step 2.
The worst part is that it sometimes works. I have not idea what the trigger is but one in about 10 tries it sync everything.
So fortunately I do have my contacts but my appointments are often out of sync.
Am downloading myphoneExplorer, would be great if someone can confirm if it also exports the images associated with the numbers in the outlook contacts list.
Cheers,
Vikram.
I had the same "phone not responding" while i was getting my contacts from outllok.
But i turn on the wifi and all went well.
I think turning on wifi will automaticly turn on syncing procedure.
Just a small bug i guess.
Cheers
Zecanilis, thanks a lot for your finding. I was struggling for two days to find out what could be the cause of intermittent syncing. Maybe this bug is not present in newer versions of firmware. Can anyone confirm? My phone has V10B firmware.
BTW, latest LG PC Suite 4 is 4.2.42.20101021. I uploaded it here. You can always got the latest version of PC Suite bundle by using LG Mobile Support Tool which you can download here.
One solution
I always have my wifi on so don't think that that should matter, did a restart of my system and tried it worked, no idea what the dependency is.
However myphoneExplorer works great, syncs with USB or with wifi as well. Atleast there is an option to get my contacts and appointment.
Any idea why the tasks / memo is disabled for syncing ?

T999 Connectivity to PC Issue [SOLVED]

I had a HARD time trying to get the GS3 to connect to my PC (like a lot of other peps)
Here is my solution:
Update the pc completely using Microsoft Updates.
Download the following:[URL=http://depositfiles.com/files/jfh66znxv]http://depositfiles.com/files/jfh66znxv[/URL]
Un rar and copy the INF files (2) to your windows inf folder. I found that 1 of my original files (Microsoft installed) was actually the problem!
Install the Snapdragon Toolkit and install the Samsung driver using that software. (First option)
I already had done it via manual installs a number of times, but they never worked. This install using the toolkit worked.
(I only used it to install the Samsung Drivers)
Rebooted the PC and ran the toolkit again and saw the serial number in the ADB window, confirming a connection!
Rebooted the pc and connected the SG3 via the usb cable and it showed the files after a short moment!
All is Good!
Hope this helps someone make theirs work and alleviate all the aggrivation.
BTW:
There was not any problem with the Samsung software, It was the PC that had the problem!
I had that Samsung MTP error and the INF file installaion actually fixed that problem, so I included them in the file to download.
If this works for you, plz add a tag to this thread so that others will know this works.
This is i9300 forum mate wrong one buddy
Sent from my checkrom jellybean powered sgs 3

[Q] Zune shows 0M for Total Storage

I have a Lumia 710, did downgrade to Dload (asks to format drive when plugged into computer in OSBL mode), installed latest Rainbowmod, sim-unlocked, etc.. In the end however, I decided to stick with the stock 7.5 rom since it seems to be faster, so I downloaded the rom via Navifirm+, and installed it using Downloader.
Now, things are fine, except Zune is having problems connecting with the phone. It recognizes the phone, can do sync and file transfers and such, but it can't read the storage properly.
Total storage and Available storage both show 0M.
Due to this, the App Deployment tool from Microsoft does not work, because it cannot connect to the phone (It worked before the issue came up). Windows mobile center also can't connect to the phone, etc.
What is the cause to this and is there a fix?
I've recall reading somewhere about Rom/Baseband mismatch and such..
Sorry if this issue was brought up already by others, but doing forum searches didn't give back much.
Edit:
Problem fixed.
Went through the support pages on the Microsoft site, ended up downloading a program called Microsoft Fixit (MicrosoftFixit50577.msi), which basically just deletes Zune for you, then opens a webpage with the download link for Zune. Not so much of a "fix" I'd say. Anyways, it's Zune 4.8, and the package is 170mb, which is actually different compared to the one found on the XBox section, http://www.xbox.com/en-CA/Live/Partners/Zune. This one is only around 100mb in size.
However, I didn't want to download the 170mb package due to slow internet, so I just ran the old 100mb Zune package, installed it, plugged in the phone, and noticed that drivers were installed.
Everything perfect now. I guess it's still the drivers that are messed up.
I'm pretty sure I've tried re-installing Zune before and not fixing the problem. Maybe the Fixit program is a cleaner uninstall which gets rid of the drivers as well.
Note: The Fixit program complained under Windows 8 about unsupported platform, and does not do it's job. Booted up Windows 7 (dual boot is the way to go..), and it works fine.
Note2: Running the program in compatibility mode under Windows 8, the programs works OK.
Edit 2:
On my Windows8, I deleted the driver called "Nokia Phone USB" (I think), and Zune detects the storage properly now.
I had this issue.
I just went into HELP in zune software(upper right corner next to Sign In etc..)
From there i just looked for : "Computer doesn’t recognize your device on the Zune Software" - it's the 8th thing from top to bottom.
from there I just followed their steps and if that wouldn't resolve my problem,i would just hit the NO button,and they would tell you something else to try.I ended up downloading a software from them,that finally resolved my problem.
Best of luck !
If you have trouble into following that I've just said,just PM me.
You need to uninstall the drivers that came with navifirm. They prevent zune from properly interacting with your phone.
sherbibv said:
I had this issue.
I just went into HELP in zune software(upper right corner next to Sign In etc..)
From there i just looked for : "Computer doesn’t recognize your device on the Zune Software" - it's the 8th thing from top to bottom.
from there I just followed their steps and if that wouldn't resolve my problem,i would just hit the NO button,and they would tell you something else to try.I ended up downloading a software from them,that finally resolved my problem.
Best of luck !
If you have trouble into following that I've just said,just PM me.
Click to expand...
Click to collapse
Thanks for help!!
mcosmin222 said:
You need to uninstall the drivers that came with navifirm. They prevent zune from properly interacting with your phone.
Click to expand...
Click to collapse
Thanks! This fixed the problem on my Windows 8. I deleted the driver called "Nokia Phone USB", and Zune detects the storage properly now. Can't recall if the driver came from Navifirm though, can't remember.
Had the same problem on Windows 8 after upgrading my Lumia to 7.8 with Navifirm and Nokia Care Center. I uninstalled the drivers that came with Navifirm and it worked fine again

Device descriptor request failed

So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.
to sideload XAP files you need WP SDK 8, developer account (pay $19/year to Microsoft) and dev unlocked phone with WP SDK... work fine on my Lumia 920 with preview for developers...
Didn't I say I was able to do that? Yeah I can. But pc won't recognize my device.
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
dxdy said:
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
Click to expand...
Click to collapse
I swear to god, I have windows 8.1 64 bit, all on 2laptop and 1 desktop. All have Nokia Software Update and Nokia care suite thing. Maybe last month, or 20 days, I did side load amazing spider man 2 just fine. But today, it's not reading my phone. Again, I swear, I did not install or uninstall anything on both laptops and desktop. It just suddenly stops working. Or maybe it uninstalled itself from all 2 laptops and 1 desktop?
or maybe is hardware problem with USB connector on phone
Or an issue with the update. I was having all kinds of issues connecting to blue tooth devices after the update. A couple of hard resets and a fresh profile later and most of the kinks are worked out.
If all your computers and cords work, the only thing left is the device. It's either hardware or software, and the easiest thing to test is to put it into recovery mode and see if it detects it / can write to it.
I have the same problem but in a different scenario. I have bought a new Nokia 215. Its user manual says it can connect to a PC as a removable drive when it has a memory card in it. That's one of the reasons why I bought it in the first place.
To my utter disappointment, the same error (device descriptor failed) showed up. I tried to use google but couldn't find any useful solution. Tried other thing, eg changing cable, PC, USB slot etc but nothing worked out.
Then I connected it to a computer with linux and it worked in the first try. The memory card was accessible as a removable drive and I could easily read and write files.
I am amazed how poorly the programmers at Microsoft have been working lately that a phone made by Microsoft can't connect to a PC OS written by Microsoft.
QUOTE=hoursenghong;54447087]So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.[/QUOTE]

Looking for Nokia Xpress 1.7.0.1043 for Windows Phone 8.1

Hi everyone,
I'd like to use Nokia Xpress 1.7.0.1043 browser on an old WP8.1 Lumia but it's not available from the store anymore. I found a direct download link for the store app but it won't sideload because it's no longer supported (why do companies remove apps they don't support rather than just leave them there with a message saying "no longer supported, no more updates"?!)
So, first question, does anyone know how to sideload store apps that are no longer supported? Do I have to interop-unlock the phone or something like that?
Alternatively, if anyone has the unencrypted files in a XAP then please can they share it? I found Opera Mini here on the forums and deployed it successfully.
All help much appreciated.
Cheers
Change rar to xap, copy to phone, click on it.
Disable data restriction, surf on web
Thanks for the file. I did as you suggested, but it wouldn't sideload. I also tried deploying it with the VS2015 WP8.1 SDK app deployment tool but got error 0x810301B. I'm a bit stuck but will try a few other things, any suggestions much appreciated.
Cheers
Dont sideload, y already tell. Copy to phone and click on it. Im mad....
I thought that copying to the phone was sideloading. Anyway, I did that and it tells me that there is a problem with my company app and it can't be installed, same the Opera Mini XAP I got from here did. So I tried to deploy it, which worked for Opera Mini, but didn't work for Nokia Xpress.
Unfortunately the phone froze a short time later, wouldn't recover after soft reset and is now bricked and only shows as QHSUSB_DLOAD in device manager. I guess I need to use Thor2 to recover it (since WDRT no longer supports older Lumias!).
How old? My lumia 530 is suported.
Ok, here is the app to sideload from PC. Delete rar extension.
augustinionut said:
How old? My lumia 530 is suported.
Ok, here is the app to sideload from PC. Delete rar extension.
Click to expand...
Click to collapse
The 530 is supported. I've got a 925 which is unfortunately (and bizarrely) not supported. There's no published list but if you load the tool, say your device cannot be detected then you get the list to select from. It supports the 1520 and later, excluding the 2520 or 525. Basically, the 525, 2520 and anything earlier than the 1520 are NOT supported, which unfortunately includes the 925.
So the app you put up is to copy from the PC to the phone then open with "install local apps" in the store, or to deploy with the SDK application deployment tool?
Thanks.
Deploy .

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