Phone 'freezes' and goes black - Galaxy S III Q&A, Help & Troubleshooting

Hey guys,
having a trouble for the last couple weeks.
about 5-6 times a day, with no apparent reason, nor something specific i'm doing.
my phone suddenly freezes and the screen goes black, and the notifications led goes blue (not blinking, permanent blue).
only way out of this is long pressing the power button, and the phone goes back on, as if it was turned off.
tried to find out the source of the problem but with no luck.
i'm using
GT-i9300 S3
Rom: cfDroid v13.1 - based on XXEMA2 (4.1.2 android)
Kernel: Perseus alpha 33 (the latest)
Modem: DXELK1
Mods: JKay, acid soundmod, and some other that comes with cfDroid rom
Anyway to pin point the problem and take care of it without having to fully wipe and install a fresh rom?
if you need any more details please ask and i'll post.
Thanks

Are you undervolting the cpu?

No i dont
Sent from my GT-I9300 using xda app-developers app

Re-flash ROM you're using, wipe cache and Dalvik only, if still no improvement change kernel.
Sent from my GT-I9305 using xda app-developers app

i have the same problem. wiping dalvik cache and cache doesnt fix that problem.
Rom: Omega Rom v43
Kernel: Perseus 33.2
currently im switching over to yank and report back, if the problem is gone.

Hey, please update if it is kernel related.
i want to know this before re-flashing the rom
Thanks!

i'm running yank since 2h and the problem is gone... please test this and report back, so we can send Andrei a message.

I had the same problem maybe you have bad blocks there is another thread having the same problem they have a solution in page 7
Sent from my GT-I9300 using Tapatalk 2

Can you please post the link to the thread?
Edit: did you mean this?

dontobi said:
i'm running yank since 2h and the problem is gone... please test this and report back, so we can send Andrei a message.
Click to expand...
Click to collapse
mmm i don't know whats happaned but for the last 24 hr the problem didn't occur again.
i didn't change anything, not the kernel also.
waiting to see if its happens again..

Same.
Hi there.
I got a very similar problem.
Screen freezes and turns black.
I ran an continues kernel output and saw a mmc action, but i removed the card before i booted up.
(See pastebin below for kernel log)
And besides the screen is black and the device isn't responding, the kernel is still active and running.
First my specs:
Model: GT-I9300
Android: 4.1.2 (latest Stock)
Base: I9300BUEMA1
Stock-Kernel: 3.0.31-919627 [email protected] #1 SMP PREEMPT
Build: JZO54K.I9300XXEMR2
Modifications:
TWRP Recovery (2.3.3.0-GTI9300)
SuperSU (0.99)
Busybox (BusyBox v1.20.2-Stericson (2012-07-04 21:33:31 CDT))
My kernel log:
pastebin.com/hRSpzu0D
I hope somebody is more kernel knowledge can take a look at the paste.
Thanks in advance.

Ok too early to be glad.
the problem is back, only now its less frequent, and the device simply turns off.
no blue led.
Now trying to flash Yanks kernel and will report back in a day.

Why don't you try stock Rom and see!
Sent from my GT-I9300 with a BIG

jaidev.s said:
Why don't you try stock Rom and see!
Sent from my GT-I9300 with a BIG
Click to expand...
Click to collapse
Thank you but i didn't have the problem with custom roms my friend
it started couple weeks back.
i'm running custom roms from the day i've got my S3.
thinking about that option as last resort :good:

jaidev.s said:
Why don't you try stock Rom and see!
Sent from my GT-I9300 with a BIG
Click to expand...
Click to collapse
I am on stock. I only added root to be able to see the kernel log.
So it appears to me it isn't really rom related. More like 'something in 4.1.2'.
I wish i could put my finger on it.
Regards.
edit:
Maybe we should start to compare the hardware components?

maybe I solved that.
xenonr said:
I am on stock. I only added root to be able to see the kernel log.
So it appears to me it isn't really rom related. More like 'something in 4.1.2'.
I wish i could put my finger on it.
Regards.
edit:
Maybe we should start to compare the hardware components?
Click to expand...
Click to collapse
There was some user reported that problem the last few days...
I had a similar issue, opened a thread yesterday, followed after Slaphead20 advice and make a factory reset.
what i've done was:
factory reset, cache delet from the recovery mode.
flashed and old rom, let kies do the upgrade.
(backed up through myback up) and re-install only what I really needed.
now the phone seem to be running much faster, no lag at all.
i'm still waiting to see if it's freeze.
Still, I think it a software related since so many users start feel those freezes at the same time, it might be some bug in the last update.

oravi said:
There was some user reported that problem the last few days...
I had a similar issue, opened a thread yesterday, followed after Slaphead20 advice and make a factory reset.
what i've done was:
factory reset, cache delet from the recovery mode.
flashed and old rom, let kies do the upgrade.
(backed up through myback up) and re-install only what I really needed.
now the phone seem to be running much faster, no lag at all.
i'm still waiting to see if it's freeze.
Still, I think it a software related since so many users start feel those freezes at the same time, it might be some bug in the last update.
Click to expand...
Click to collapse
Could you please state how far you downgraded?
I willing to try your aproach and want to be as close as possible to your setup.
Thanks.

xenonr said:
Could you please state how far you downgraded?
I willing to try your aproach and want to be as close as possible to your setup.
Thanks.
Click to expand...
Click to collapse
i've downgrade to the I9300XXDLJ4 (uk rom) firmware- as far as I remembered it was the first JB firmware.
I didn't wand to go back to ICS cause I heard it makes problem to downgrade from JB to ICS- I don't know if that right or not.
tell me if it helped you..

Let's give it a shoot
oravi said:
i've downgrade to the I9300XXDLJ4 (uk rom) firmware- as far as I remembered it was the first JB firmware.
I didn't wand to go back to ICS cause I heard it makes problem to downgrade from JB to ICS- I don't know if that right or not.
tell me if it helped you..
Click to expand...
Click to collapse
Thanks for the info. Here we go:
Code:
Start up recovery mode. (TWR v2.3.3.0)
Recovery: Wipe -> Factory Reset
Wipe -> Cache (already included in factory reset, but to be safe)
Reboot -> Power Off
Start up download mode.
Start up Odin.
Downgrade to: 4.1.1 PDA:I9300XXDLIH CSC:I9300VFGDLJ1 (Germany-VD2)
Start up Android 4.1.1.
System failed to boot up.
Start up stock recovery.
Wipe data/factory reset
Wipe cache partition
Reboot system now
Start up Android 4.1.1.
Start up Kies (v2.5.2.13021_10)
Connect Phone to USB.
Kies auto suggests: PDA:MR2 PHONE:MA1 CSC:MA3 (VD2) -> Update
"Proceed without saving"
"Start upgrade"
Disconnect USB.
Wait for startup Android 4.1.2.
Connect Phone to USB.
Final state: PDA:I9300XXEMR2 PHONE:I9300BUEMA1
I just configured my google account and two WLANs. Nothing else yet.
Will report back tomorrow.
---------- Post added at 02:33 PM ---------- Previous post was at 02:17 PM ----------
xenonr said:
I just configured my google account and two WLANs. Nothing else yet.
Will report back tomorrow.
Click to expand...
Click to collapse
Already crashed and burned. Tried to open YouTube.
Saw the "Introduction screen".
Wanted to clear the notifications so pulled down the notification bar.
Pressed "Clear" (don't know what the english text is there).
And freezed. No response at all.
Back to square one! :crying:

OK after running yank555 kernel for couple of days,
the problem still occurs, only now its more rare (1-2 times a day)
and now no led blinking in blue - the device turns off completely

Related

[Q] Frequent random reboots [KS2/KS3 stock/custom]

hi.
i flashed stock rom S5830XWKS2 through Odin. the phone started rebooting randomly.
then i flashed custom rom TheMyth KS3 but the problem kept getting worse. when i'm using the phone, it reboots every few seconds.
i flashed stock rom S5830XWKS3. but the Baseband version in the phone didnt change (S5830XWKS2). and the problem is still persistent.
the phones does not do full reboot. it freezes, the screen goes black, then goes strait to the boot animation.
also, if it reboots while transferring files through mass usb storage, the transfer doesnt stop, to continues normally.
1. any idea why is this happening?
2. why didnt the baseband version change when i flashed KS3?
3. do you recommend another stock rom to flash.
p.s: KS3 seems fast. i got 1040 score in quadrant on stock rom.
i would appreciate any help. thanks
dali47 said:
hi.
i flashed stock rom S5830XWKS2 through Odin. the phone started rebooting randomly.
then i flashed custom rom TheMyth KS3 but the problem kept getting worse. when i'm using the phone, it reboots every few seconds.
i flashed stock rom S5830XWKS3. but the Baseband version in the phone didnt change (S5830XWKS2). and the problem is still persistent.
the phones does not do full reboot. it freezes, the screen goes black, then goes strait to the boot animation.
also, if it reboots while transferring files through mass usb storage, the transfer doesnt stop, to continues normally.
1. any idea why is this happening?
2. why didnt the baseband version change when i flashed KS3?
3. do you recommend another stock rom to flash.
p.s: KS3 seems fast. i got 1040 score in quadrant on stock rom.
i would appreciate any help. thanks
Click to expand...
Click to collapse
Hey !
The Baseband Version is KS2 while Build is KS9 (in my stock rom)
If you end in Bootloops, press Power + Home till you get into recovery, then Clear data/Factory Reset and clear Cache, then reboot.
Come back and tell me if it worked for you.
Greetings
thank you for your reply.
it's actually not a bootloop. the phone boots normally and works fine for some times (few seconds/minutes) then it freezes for few seconds, then the screen turns black for a second, then shows the boot animation (doesn't show the boot screen with the samsung logo). it works fine for some time, then again.
it seems that the problem is related to the wifi. it only happens when wifi is on.
On Samfirmware.com they say that you should make a Factory Reset after flashing, maybe that works for you ? I flashed the KS9 Stock today and had some problems till I did this in Recovery. Else I would have no Idea, maybe reflash or get another Version ?
You could also try to install any custom Rom, like Jusada´s ICS for example, just to test if there are problems with CM also ..
Umm, maybe a question to those who only touch the Earth to answer our Newb questions...is it possible that the Ace restarts when it get´s attacked from the outside ? I faced that after flashing a Rom that I modified and didn´t have the right Permissions the Phone restarted/bootlooped when I tried to install any App (\data\app wasn´t set correct)
Greetings
thank you. i guess i'll try to flash again. or maybe try a different stock.
dali47 said:
thank you. i guess i'll try to flash again. or maybe try a different stock.
Click to expand...
Click to collapse
If you had the Android SDK Tools , you could show me a logcat of what's going on
EmoBoiix3 said:
If you had the Android SDK Tools , you could show me a logcat of what's going on
Click to expand...
Click to collapse
hi. i do have the sdk. here are a few log files:
http://pastebin.com/Amt00nuY
http://pastebin.com/SHeasfvq
http://pastebin.com/sirV2FEe
this is the first time i use logcat, so if there is a command or option i should use to make the log file more useful, just let me know.
thank you for your time
dali47 said:
hi. i do have the sdk. here are a few log files:
http://pastebin.com/Amt00nuY
http://pastebin.com/SHeasfvq
http://pastebin.com/sirV2FEe
this is the first time i use logcat, so if there is a command or option i should use to make the log file more useful, just let me know.
thank you for your time
Click to expand...
Click to collapse
The original TheMyth creator said that KS3 was badly unstable .
Use KS2 instead
Sent from my GT-S5830 using XDA App
EmoBoiix3 said:
The original TheMyth creator said that KS3 was badly unstable .
Use KS2 instead
Sent from my GT-S5830 using XDA App
Click to expand...
Click to collapse
He should try to upgrade to KS3 v1.1. That's final update for TheMyth KS3 with:
- Meizu Myth theme
- BLN Control activated
- changed some small things
>> I think this update can help him to solve frequent random reboot in TheMyth KS3
http://mobile.livemodding.com/forum/398-samsung-galaxy-ace/
Click to expand...
Click to collapse
my first attempt was with KS2. that's when the problem started, even before i install TheMyth. The 1.1 update didnt help either.
I guess my phone is not getting along with the KS2 baseband. i will just switch to GingerReal, hopefully it will be stable.
thank you everyone

[Q] Ressurection rom 2.0 unresponsive screen

Hi,
i upgraded from RR 1.8.1 to 2.0, i did everything as instructed (including removing old kernel files), after i booted the phone for the first time i noticed that i have moments when the screen is totally unresponsive, for instance sometimes when i wake my phone i can see the screen turn on but the capacitive buttons dont lite up and i cant unlock my phone, nothing responds, sometimes after about 5-10 secs the capacitive buttons turn on and my screen starts responding again... it also happens some times on answering calls and ending calls, same procedure.
has this happend to anyone? also on 1.8.1 i didn't have these problems...
one last thing i noticed that wifi glitches a bit, i turn wifi on but it doesn't connect to any network, saved or just random open but as soon as i turn it off and on again everything is back to normal. again didn't happen in 1.8.1?
i hope any one could help,
thanks in advanced...
Edit:
forgot to say i have a Samsung Galaxy S2 i9100
follow the original topic of resurrection remix...last 45 pages..and u find the solution.
You need to upgrade your Kernel to latest syiah kernel (3.2.6.4) and those issues with locking and WIFI should go away. here is the link:
http://gokhanmoral.com/
Please make sure that you remove root from Extweaks as per instructions after installing the Kernel. The kernel can be flashed using CWM.
p.s. dont panic, removing the root access will not remove it as extweaks will re install it after rebooting. Just make sure that install root on reboot box is checked in extweaks. Removing root option is available in MISC tab in Extweaks.
Good Luck
enigmatyq said:
follow the original topic of resurrection remix...last 45 pages..and u find the solution.
Click to expand...
Click to collapse
i read the last 30 may be i missed some thing, sorry.
i usually try to read everything and only ask if i really can't find an answer
fxa5209 said:
You need to upgrade your Kernel to latest syiah kernel (3.2.6.4) and those issues with locking and WIFI should go away. here is the link:
hXXp://gokhanmoral.com/
Please make sure that you remove root from Extweaks as per instructions after installing the Kernel. The kernel can be flashed using CWM.
p.s. dont panic, removing the root access will not remove it as extweaks will re install it after rebooting. Just make sure that install root on reboot box is checked in extweaks. Removing root option is available in MISC tab in Extweaks.
Good Luck
Click to expand...
Click to collapse
thanks for the quick response i installed the new kernel, fingers crossed, it seems to make the phone respond quicker. ill try it out hopefully it will solve my problems .
BTW i saw there is a new SiyahKernel v3.2.7.1, no link yet though, should i upgrade once it will be available?
Thanks again...
I would suggest that you hold for a couple of days and keep reading the ROM thread to see if any issues are faced with new kernel.
http://forum.xda-developers.com/showthread.php?p=26705025
This might help some of you
Sent from my GT-I9100 using xda premium

phone problem

hi everyone, im using dixperia rom but when i hold my ON button now left with only power off and reboot. it used to have airplane mode, silent mode, power off mode and reboot. how to i get it back?
and also but home button is not working whereas my other 2 button is working
how can i solve it?
thx
i guess your current version of the rom just dont support it try installing the latest version of ur rom. maybe the devs have already updated it.
Devin-J said:
i guess your current version of the rom just dont support it try installing the latest version of ur rom. maybe the devs have already updated it.
Click to expand...
Click to collapse
my rom support it. i used this for couples of month. it happens just ytd night
Probable situations
jincao said:
my rom support it. i used this for couples of month. it happens just ytd night
Click to expand...
Click to collapse
Hi, If you refering when you first time using that ROM, the "power option" still there but after few days/months, the options are gone.....Probably lies on
1)Framework related (Not intergrated permanently/completely to System) or
2)Temporary coding support effect wear off (which may last for few days/months).
Quite Similar to "Xloud/BRAVIA support lost" in certain ROMs, they could be gone from settings just after few days flashed certain ROMs
Normally these problems (yours may included) can be treated by reflashing ROMs/Framework related update-zip. Please note that once again, reflashing ROM zip will wipe all your Users and System Data. If problem still happening, please PM your ROM developer about your case for seeking best suggestions and solutions. Providing screenshot will be also helpful for developer to understand your situation. Hope helps. TQ
sincerely,
whitefang
jincao said:
hi everyone, im using dixperia rom but when i hold my ON button now left with only power off and reboot. it used to have airplane mode, silent mode, power off mode and reboot. how to i get it back?
and also but home button is not working whereas my other 2 button is working
how can i solve it?
thx
Click to expand...
Click to collapse
I remember I had the same problem once. Only reflashing ROM helped.
whitefang3456 said:
Hi, If you refering when you first time using that ROM, the "power option" still there but after few days/months, the options are gone.....Probably lies on
1)Framework related (Not intergrated permanently/completely to System) or
2)Temporary coding support effect wear off (which may last for few days/months).
Quite Similar to "Xloud/BRAVIA support lost" in certain ROMs, they could be gone from settings just after few days flashed certain ROMs
Normally these problems (yours may included) can be treated by reflashing ROMs/Framework related update-zip. Please note that once again, reflashing ROM zip will wipe all your Users and System Data. If problem still happening, please PM your ROM developer about your case for seeking best suggestions and solutions. Providing screenshot will be also helpful for developer to understand your situation. Hope helps. TQ
sincerely,
whitefang
Click to expand...
Click to collapse
ya i tried reflashing the rom but the problem still exists and my data did not lost
jincao said:
hi everyone, im using dixperia rom but when i hold my ON button now left with only power off and reboot. it used to have airplane mode, silent mode, power off mode and reboot. how to i get it back?
and also but home button is not working whereas my other 2 button is working
how can i solve it?
thx
Click to expand...
Click to collapse
Sometimes it happens when you mess around with custom ROMS.. my advise is instal the ROM again with full wipe and formatting the MMC.. Solves the issue pretty easy..
udupa82 said:
Sometimes it happens when you mess around with custom ROMS.. my advise is instal the ROM again with full wipe and formatting the MMC.. Solves the issue pretty easy..
Click to expand...
Click to collapse
Yeah, full wipe. That's what I forgot to mention
Sent from my X10i using xda app-developers app

[Q] WiFi Stuck at "Turning off..."

Ok, so here's the deal.
After I updated my s3 to Jelly Bean, the following problem started to appear:
Sometimes when WiFi turns off either manually or automatically (I have Tasker which turns off WiFi when screen goes off), WiFi gets stuck at "Turning off..." and doesn't react on any actions.
The switcher gets greyed out and I can do nothing about it. The only way to troubleshot it is to restart the device. Once restarted, everything works fine, but, as you already guessed, it works not for too long. =)
It all depends how lucky I'm. Sometimes the phone can work the whole day without causing the glitch, when I'm not that lucky I have to restart the phone a couple of times during the day. <- really annoying.
The phone is rooted with Galaxy S3 Toolkit by flashing an insecure boot image.
I tried to do factory reset but problem still remained.
I have attached a few screenshots as a proof as well as a screenshot showcasing my phone's firmware specs.
Any ideas or help will be appreciated.
I would blame Tasker try uninstalling and test .
jje
JJEgan said:
I would blame Tasker try uninstalling and test .
jje
Click to expand...
Click to collapse
Thanks for the reply. But it seems like this is not the problem with Tasker. As I stated in my previous post, I did factory reset my phone and the problem still remained, though no third-party apps were installed other than those that came stock.
I can reproduce the bug very easily: all I need to do is to turn my WiFi on using the icon under notifications bar and then, once it gets turned on, quickly tap the icon again to turn WiFi off. At that point WiFi gets stuck.
JJEgan said:
I would blame Tasker try uninstalling and test .
jje
Click to expand...
Click to collapse
What date is your kernel - August ? If you have a late build of JB the stock JB on my S3 had a kernel build from 19th October.
You may need to just flash back a later stock boot image you will retain root.
Fixed things for me - just extract the boot.image from a full stock rom and use the toolkit to create a flashable tar should fix your problem and improve the battery life
starfish_001 said:
What date is your kernel - August ? If you have a late build of JB the stock JB on my S3 had a kernel build from 19th October.
You may need to just flash back a later stock boot image you will retain root.
Fixed things for me - just extract the boot.image from a full stock rom and use the toolkit to create a flashable tar should fix your problem and improve the battery life
Click to expand...
Click to collapse
Did as you suggested, tested it a bit and everything works like a charm. The problem is gone, plus I now see more RAM in the Task Manager (this was another issue I was thinking about), and the whole phone seems a bit smoother (maybe this is a placebo effect, dunno).
So thank you very much and you have my appreciation.
Domovik said:
Did as you suggested, tested it a bit and everything works like a charm. The problem is gone, plus I now see more RAM in the Task Manager (this was another issue I was thinking about), and the whole phone seems a bit smoother (maybe this is a placebo effect, dunno).
So thank you very much and you have my appreciation.
Click to expand...
Click to collapse
excellent - pleasure to help
starfish_001 said:
excellent - pleasure to help
Click to expand...
Click to collapse
What rom are you using, i want also to fix this. Thank you
Could this perhaps be brought to attention again please?
How exactly did you fix it and did it involve losing any data?
NVM: Just download and flash Siyah. Probably the easiest fix.
3dawg said:
Could this perhaps be brought to attention again please?
How exactly did you fix it and did it involve losing any data?
Click to expand...
Click to collapse
Nope, flashing kernel will no impact your data.
3dawg said:
NVM: Just download and flash Siyah. Probably the easiest fix.
Click to expand...
Click to collapse
I don't know about Siyah - I simply took a stock kernel, prepared it with the toolkit and flashed it with Odin. This was pretty easy and it worked.
Hope this post helps.

Problem to take screenshot. Help mee please!!

Hi guys, I'm facing a trouble to taking screenshot with my s3... The screen turns off and the notification led turns on, and no screenshot. It's occurring with the two methods power + home button and swiping the hand :'(
Now I'm using an app to take screenshot, soooo angry about this it, but it was the way I found to use a function that my phone was already
Help me pleaasee
Gt-I9300
Rooted
4.1.2 EMG4
Nobody?
:'(
Patyrk said:
Nobody?
:'(
Click to expand...
Click to collapse
.,
Pressing the Power and Home buttons at the same time will grab an image of the screen. This can be awkward to get right, so it’s important to remember to press both buttons at the same time, and hold them until the shutter sound is heard. (You need to hold the Power button slightly before pressing the Home button, then hold them both down.)
Click to expand...
Click to collapse
If you read my report I mentioned that this method is not working
Patyrk said:
If you read my report I mentioned that this method is not working
Click to expand...
Click to collapse
And I posted it to let you no that it can be sometimes tricky and the tip with the power button.
What rom are you using?
4.1.2 rooted EMG4
Patyrk said:
4.1.2 rooted EMG4
Click to expand...
Click to collapse
So Stock Rom.
Try power button and volume down.
Do not work.
I bought this phone two years ago and began this problem to a few weeks. I try to get the screenshot the screen turns off and the notification led turns on. At first thought he was going to restart but not, it was just off the screen...
Yeah, it's a stock one
Patyrk said:
Do not work.
I bought this phone two years ago and began this problem to a few weeks. I try to get the screenshot the screen turns off and the notification led turns on. At first thought he was going to restart but not, it was just off the screen...
Click to expand...
Click to collapse
You never said any of that in your original post.
Have you tried reversing and settings you have changed or removing any apps that you may have changed/installed since the problem started happening?
Darke5tShad0w said:
You never said any of that in your original post.
Have you tried reversing and settings you have changed or removing any apps that you may have changed/installed since the problem started happening?
Click to expand...
Click to collapse
I had already spoken about the problem, only thing that was not mentioned was the time I have my device.
I had not installed anything or modified settings when the problem began to occur.
I'll flash the rom without wiping data...
Patyrk said:
I had already spoken about the problem, only thing that was not mentioned was the time I have my device.
I had not installed anything or modified settings when the problem began to occur.
I'll flash the rom without wiping data...
Click to expand...
Click to collapse
Or that it was working fine up till a few weeks ago. Try clearing cache and delvik cache in recovery first.
If not a re-flash is most likely needed. also I would upgrade to higher that 4.1.2 as its known to brick phones and cause all sorts of other problems.
Darke5tShad0w said:
Or that it was working fine up till a few weeks ago. Try clearing cache and delvik cache in recovery first.
If not a re-flash is most likely needed. also I would upgrade to higher that 4.1.2 as its known to brick phones and cause all sorts of other problems.
Click to expand...
Click to collapse
I've tried this but I will try again
I did it and did not return to work. Re-flashed the rom (without wipe data) and also did not return to work.
sad
Patyrk said:
I did it and did not return to work. Re-flashed the rom (without wipe data) and also did not return to work.
sad
Click to expand...
Click to collapse
Do the 2 buttons work normally individually?
Keep in mind that if you upgrade to 4.3 there is no going back. However I'm almost sure that if you upgrade to a stock 4.3 based rom the screen shot is going to work.
First step is factory reset, followed by flashing the latest stock rom for your country. If it is still the same afterward then test the button hardware.
joseguillen1994 said:
Keep in mind that if you upgrade to 4.3 there is no going back. However I'm almost sure that if you upgrade to a stock 4.3 based rom the screen shot is going to work.
Click to expand...
Click to collapse
This is my fear
I did the factory reset and it went back to work.
sorry for the time to give feedback
Patyrk said:
I did the factory reset and it went back to work.
sorry for the time to give feedback
Click to expand...
Click to collapse
Well well... hahaha. 4.3 is not so bad., of course you have knox in it. and if you dont want to void your warranty by rooting your phone and changing roms, then stay in the 4.1. That's of course if you still have warranty . I have an i9305 not the I9300 , but i9300 has the 4.3 too . Now my phone has reached another level which is the 4.4.4 kitkat. AAAnywa. glad to see that you solved the problem by yourself .. PEACE!!!

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