Player 4.2 will not connect to PC - Samsung Galaxy Player 4.0, 5.0

I have a Galaxy Player 4.2 which I received yesterday. On connecting to the PC drivers were installed but on opening WMP 12 it appeared for a few seconds but then an error message came up to say cannot synch with device. Since then with player USB Settings on Media Player or Mass Storage - the player is not recognised or cannot be opened on the PC.
The player did connect with Kies once - but on a second try it does not connect so no music on the player!
The drivers are present to Driver Manager - Samsung YP-G11 USB Device and USB Card Device althhough they both say the device is not connected. I have used both new and old USB cables - and the player charges OK on the PC with both.
Any assistance you can give would be great - many thanks.

richcharles130 said:
I have a Galaxy Player 4.2 which I received yesterday. On connecting to the PC drivers were installed but on opening WMP 12 it appeared for a few seconds but then an error message came up to say cannot synch with device. Since then with player USB Settings on Media Player or Mass Storage - the player is not recognised or cannot be opened on the PC.
The player did connect with Kies once - but on a second try it does not connect so no music on the player!
The drivers are present to Driver Manager - Samsung YP-G11 USB Device and USB Card Device althhough they both say the device is not connected. I have used both new and old USB cables - and the player charges OK on the PC with both.
Any assistance you can give would be great - many thanks.
Click to expand...
Click to collapse
So, is it set to Kies mode, Or mass storage?

KannibalKorp said:
So, is it set to Kies mode, Or mass storage?
Click to expand...
Click to collapse
Ok thanks - I uninstalled Samsung drivers - plus in Player and get message 'Hardware ID missing windows cannot identify the device. So I search Google and a message on your website (hurray) says to take battry out of player and re-boot.
I do this and Player connects and drivers install.
When in 'Media Player' mode it does NOT connect to WMP 12 - teh player appears in the left hand list for 5 seconds then diappears.
BUT when in 'Mass Storage' mode and you click for USB Storage it does connect to WMP and works fine. Splendid!
With Kies it will NOT connect - the PC searches for a CDC Serial Driver but cannot find it - but then maybe I don't really need Kies.
Overall am now very pleased with the Player - the ease of use is goodeven for me - and the sound is so much batter than my old Sansa Fuze which died last week. Really pleased after all - it has 32GB memory good battery life and it is not an ipod.
Odd about the 'Media Player' thing but at least the thing is working now.
Thanks for the advice in your website - keep up the good work it is needed!

Related

[Q] usb connection issues to car stereo, and phone turns off in debugging mode

yesterday i succeeded with connecting the sg2 to my car stereo via usb,
using the following instructions
usb debugging mode off
while Idle then I go to usb utilities and press connect to storage pc
then I connect the usb cable
yesterday it worked fine, although i was bummed it did not read the music on the external sd card, just the music that is stored on the 16 Gb built in sd card, what a bummer.
BUT today i could not connect it and my car stereo gave me usb N/A
i tired to connect my experia play and my iphone and both worked and connected immediately via usb to my car stereo withut any hassles,
what is wrong here, and why only do i face that with the S2.
I also noticed 2 days ago that every time i connect my phone to the computer and usb debugging mode is on after i disconnect the drives from the computer and then press disconnect from my phone the phone turns off. I did a hard reset hoping it would solve the problem and also formatted my external sd card to fat 32 but still no solution. I have installed kies on my laptop and it identifies the note successfully. Why does the note keep turning off when I disconnect it from my laptop or computer
I really need to solve this as I depend on listening to music in my car using the usb cable as listening to the music directly from the sg2 via 3.5mm cable is really bad on my stereo compared to using the note as storage card.
I was so put down when I compared the same song being played from xperia play with the sg2 using poweramp with the same settings, as the sound coming from the xperia play was good compared to the sg2 which was awful. In this comparison both phones where connected via 3.5mm cable to the car stereo, so I have no choice now to only listen to music using the note as a storage card by connecting it to the car stereo via usb cable
this is when I miss the iphone when everything works out of the box, and I don't have to struggle like this
Please help me in solving this as its driving me crazy

Galaxy Player 4 trouble...

I just bought a GP4 tonight and I am all ready having issues with it.
I have owned an HTC Eris, Thunderbolt and ReZound, so I do have experience with Android phones.
I am running Win7 64.
First off I can not get Win7 to accept a driver for the player. I have manually installed Samsung usb drivers onto my computer and installed Kies. When I manually try to set a driver for the player in Device Manager, "Windows has determined the driver software for your device is up to date. Device Unknown."
Under Unknown Device Proterties, Devise Status it says " Windows has stopped this device because it has reported problems. (Code 43)"
Second the player doesn't even give me an option to connect to the pc in the notification bar when usb is plugged in. I have tried 2 usb cables and have used both to access my ReZound and the player does charge when plugged in. So the cables are good.
Any help would be greatly appreciated...
EDIT:
I just got this message from Windows...
"Recommendation. Try reconnecting the device. If Windows still does not recognize it, replace the device."
I take it that I should follow Windows recommendation... Not the greatest introduction for an Android powered Samsung device... I had such high hopes...
You could try Google's USB driver. First just try step 1 of my guide to getting it working on 64 bit Windows XP: http://forum.xda-developers.com/showthread.php?t=1562159
I don't have Windows 7 to try it, but it's worth a shot. I don't know if the driver works with Windows 7 x64 without the rest of the modifications in that guide, but try first without making them.
Swifty31703 said:
I just bought a GP4 tonight and I am all ready having issues with it.
I have owned an HTC Eris, Thunderbolt and ReZound, so I do have experience with Android phones.
I am running Win7 64.
First off I can not get Win7 to accept a driver for the player. I have manually installed Samsung usb drivers onto my computer and installed Kies. When I manually try to set a driver for the player in Device Manager, "Windows has determined the driver software for your device is up to date. Device Unknown."
Under Unknown Device Proterties, Devise Status it says " Windows has stopped this device because it has reported problems. (Code 43)"
Second the player doesn't even give me an option to connect to the pc in the notification bar when usb is plugged in. I have tried 2 usb cables and have used both to access my ReZound and the player does charge when plugged in. So the cables are good.
Any help would be greatly appreciated...
EDIT:
I just got this message from Windows...
"Recommendation. Try reconnecting the device. If Windows still does not recognize it, replace the device."
I take it that I should follow Windows recommendation... Not the greatest introduction for an Android powered Samsung device... I had such high hopes...
Click to expand...
Click to collapse
Sounds like you're just a special case. I'd just try and restore the device to factory settings and try again. You could also try it with another PC and see if it's just a problem with yours?
I've owned both a 4 and 5.0 Galaxy Player and haven't had a single issue at all since launch, so a restore should help, or perhaps just return it for a new one if your under the "so many" day warranty with a vendor like Best Buy.
similar trouble
I bought a Samsung Galaxy Player 4.0 (YP-G1CW) and a 5.0 (YP-G70) for Christmas-- the Player 5 runs beautifully-- no hangs, freezes, or problems with my PC's (Windows 7) recognizing it, instantly. But with my Galaxy 4 unit, VERY different experience-- same type trouble with both PC's (desktop and laptop, both running Win 7 32 bit) not recognizing the 4.0 player. I had installed the very latest version of Kies which is supposed to include the latest drivers for both. Also, when using both players as a music player specifically using streaming channels (both DLNA on local wifi network and internet radio), the 5.0 player functions perfectly (no dropouts) while the 4.0 player is UGLY-- frequent dropouts (as if someone is repeatedly hitting the play/pause button) which occurs across multiple apps for the different sources of audio.
update: I tried doing a root on the 4.0 player only, which initially seemed to go well, then all of a sudden, the 4.0 stopped responding, specifically after a "boot loop"-- then I had to pull the battery to shut it off, then after reinserting battery & pressing power button, NOTHING-- "black screen bricked" it. I created a work ticket (still under warranty) on the Samsung USA support site, got a shipping label and sent it in-- got a notification that they repaired it this week (only took 1 week after I mailed it!) and shipped it back to me. I will do a careful operational evaluation & see if it works as originally advertised (or not) and report back soon. I really like the size of the 4.0 (even though the extra display size of the 5.0 is sweet) and hope it functions just as well. We'll see.
Well I tried factory resetting it twice. First time changed nothing. It still would not connect to my computer. The second time I literally killed my home button. The menu and back buttons worked fine... I just ended up taking it back to Best Buy to swap for a new one.
The new one connected to my laptop instantly. No issues what so ever. I have it rooted and am running Steve's custom kernel with Voodoo. Loving the Galaxy Player now! I only wish it came with 32gb built in so I would be up to 64gb right now... Flac takes up way too much room.
Thanks for all the responses.
Interesting, Swifty31703-- sounds like Samsung let slip through some real duds in the 4.0 assembly line-- or didn't do a very good "QC" job on them versus the 5.0 model-- I own both (different vendors had put the 4.0 and 5.0 each on sale right before Christmas, and I couldn't resist getting one of EACH!); my 5.0 player runs PERFECTLY. My 4.0 unit was running fine (or so I thought) except for 2 particular annoyances: 1) I could not get the 4.0 player to be recognized by ANY computer I plugged it into (all running Win 7, 32 bit and latest Kies/drivers). The 5.0 player was recognized INSTANTLY. Also, the 4.0 player's audio quality was "less than optimal" let's say-- it would frequently (and annoyingly) "clip" or lose volume very frequently on any track I would attempt to play, esp. on from my server computer on my home network (using 2Player), or even on an audio streaming channel through ANY app I would use (Rhapsody, Tunein, etc). Sounds as if someone is repeatedly obsessively hitting the play/pause button in the app. My 5.0 player has not done ANY of that nonsense EVER. I ended up doing a repair through the Samsung website, created a repair ticket and sent it back. It is on the way back to me currently, and I'll report if it really is "fixed" or not.
Ok, got my Galaxy 4.0 Player back, only 10 days from shipping it out til its return. Hat tip to the Samsung Service Center in Plano TX. You guys ROCK. Anyway, it was restored to its pristine operating system, currently at firmware 2.3.5 & build GINGERBREAD.UEKI8. My PC running the latest Windows version of Kies connects the unit perfectly. My only other original complaint about the unit was the strange "clipping" or "volume dropout" of the audio during playback of ANY media, stored or streaming. I discovered that it occurred whenever an "equalizer" app was also running, and specifically when I turned on "bass enhancement". Strange phenomena. But other than that, it runs perfectly now. No more "ROM'ing" for me!

Help. Computer recognizes my Note as a Media Player

Last night I was able to connect my wifes Galaxy Sky rocket by USB and my Pc recognize it as a mass storgage device with no problem for porting over our Itunes music. I then tried to do my Note and it only recognizes my note as a Media player. Any ideas why this is happening or a fix? Thank you
You have to use USB mass storage mode found in settings
nm3th said:
You have to use USB mass storage mode found in settings
Click to expand...
Click to collapse
Found it. On my wifes Sky Rocket all I had to do was just click on the pull down menu on the phone and say ok to connect. Interesting.
Thank you very much!

Help USB problem

Just got a Galaxy S3 a few days ago, everything was going fine. Transferring music to my phone from my MacBook Pro using Android File Transfer. Half way through the app stops transferring and I have to force quit on my laptop. Now when I reattach my usb cable I get the following message: "No Android device found Please connect your Android device with a USB cable to get started" My cable is connected, my phone is charging, but the phone is not showing that it is connected (no usb in notifications, can't choose between MTP/PTP...) So I can't continue to transfer my music I restarted both my MacBook Pro and phone. I tried to see if its my phone by connecting to my dock in my car and everything works fine, my Car Home Ultra app opens and works fine. HELP please. How can I get my phone to recognize my cpu via USB? It was working fine, but now nothing other than charging. I read on another thread too toggle USB debugging in developer options, tried both to no avail. Help please, I am an Android noob.

LOST function/ability to stream media audio via BT to Windows 8 laptop

Hi there
Today I LOST the function/ability to stream media audio via BT to my Windows 8 laptop. Don't know how it really happened, but this was working 100% last Friday, and I would really love to get it back.
I used to be able to connect via BT and stream audio from a video o web music, etc, but somehow I lost this today. I have removed and re-added my S3 to the bluetooth devices many times today and it is still not working. It shows BT successfully connected and I can transfer files both ways, but no longer can I hear anything coming from the S3 via BT.
I have successfully installed the latest working Samsung USB drivers, and still I cannot hear the media via BT.
My best guess is that somehow either the S3 or Windows decided (thru some configuration I haven't found) that my S3 no longer has the function to stream media audio thru BT. My basis for this is that I looked in my S3 BT settings and no longer see a "Use for media audio" checkbox there, but I used to see one. So I paired with a friend's laptop and my S3 BT settings do show this setting for him (also some other input thing I don't care for)
I don't know if this is something I can fix on the S3 or in Windows. Is there some hope for me to get this back?
PS: I think maybe Windows thinks of my S3 now as a BT modem (to share the phone's internet) more than a BT phone (which would include sharing media audio)
Build JZO54K.I9300XXEMG4 Android 4.1.2 Stock
What model phone what firmware ??
JJEgan said:
What model phone what firmware ??
Click to expand...
Click to collapse
Build JZO54K.I9300XXEMG4 Android 4.1.2 Stock
When BT is turned on but not connected to your other device the option to tick or un-tick the boxes will not work
I have attached two images, the first with BT on but not connected the second when its connected, if you check yours when you connect to BT and see is the media box is ticked, it should connect automatically but mine un-ticked itself the other day.
If these boxes show as ticked and the device connected then that part is working OK
ag4751 said:
When BT is turned on but not connected to your other device the option to tick or un-tick the boxes will not work
I have attached two images, the first with BT on but not connected the second when its connected, if you check yours when you connect to BT and see is the media box is ticked, it should connect automatically but mine un-ticked itself the other day.
If these boxes show as ticked and the device connected then that part is working OK
Click to expand...
Click to collapse
I am not able to check that box, it doesn't display that option for me.
When I try to click the name of my laptop from the phone to make it connect, it does nothing. Nothing happens. So I also want to check that box and it is not there anymore.
So it seems I'm paired, I can send and receive files, but I cannot "connect" to receive media audio, or connect to even display the option to check it.

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