A week ago, I dropped my Note 2 on the sidewalk and smashed the screen (the phone itself functioned, but the screen was blank)
I took it to a local, reputable repair shop for fixing, and received the phone today, with a working screen.
I realized upon arriving home that both the Wifi and Bluetooth functions will not turn on.
They both do the following:
They will be grayed out, then allow you to turn on after about six seconds
When I press to turn on, it sits in the "on" position for five seconds, then slides back to the "off" position
After perusing the forums, I have done the following to try and determine the problem.
1) Took the battery out to restart the phone
2) Factory reset and flashed back to stock (had been on Jelly Beans)
3) I opened up the casing to see if any hardware had been dislodged that I could see (not an expert eye, mind you...I consider myself more of a tinkerer (I have been kicking myself for shelling out the dough for the repairs when the screen replacement looks so fun...)
Attached is a pic of what I think I should be looking at, after watching a few disassembly videos: (red rectangles).
--Note that the other side of the casing (which has what looks like tape over what is the wifi antenna(?) is not damaged as far as I can tell.
Possible explanations? Was the antenna damaged when the phone fell (face down)? Was damage done during screen replacement?
Thanks for reading! And apologies that my first post, after lurking for a while now, is a "take" post rather than a "give" one!
update? did you fix it?
I have the same problem (not working Wi-Fi - Bluetooth)
Related
Hello gurus,
I have spent a few hours first looking around in the wiki for help. None found yet. Please diagnose and help me get my display working so it does not fade when I release finger pressure from the tmobile logo area. To operate the unit constant pressure need be applied to that spot for the display to bleed through. Otherwise it fades to white. Please advise. Thanks. G
I have the same problem, I have to keep it squeezed on the left hand side.. I read a thread about it before and everyone was saying that its a loose/crap connection for the screen..
It sounds like a loose connection in your upper slide. I would recommend finding locating the Wizard Service Manual and following it to dis-assemble your device and "tighten" up that loose connection.
KEEP IN MIND TAKING APART YOUR DEVICE WILL VOID YOUR WARRANTY
If you find that it is not a loose connection and that there may be a more serious issue, then I recommend sending your device back to HTC to have it repaired.
EDIT:: Found it:
http://forum.xda-developers.com/showthread.php?t=333715&highlight=wizard+service+manual
It's for sure a connector problem. This happened to me 3 months ago. I dropped the phone and it went white. so i dissembled the phone and the film connector that is used to connect the mainboard with the screen was loosen. i put the connector back in place and everything was ok.
so, i just got this phone about a week ago, and its already seen several near death experiences with all the flashing ive been doing. but this one takes the cake. all i did was put the phone in my back pocket, with the screen facing in, sat down for half a second, and when i took it out, the screen had been pressed so hard that the top layer of the resistive screen was stuck to the bottm, and not registering anything. i knew the first step to fixing it was getting it unstuck. but it still wounldnt work. did a hard reset. and now im stuck at my initial tap screen to set up phone screen, and i cant do anything. this is clearly a hardware problem. can anyone help me out?
lemme be the first to say it man, ouch lol
sorry about your screen, i fear the only way to fix would be to find another screen assembly, if you search the threads for the cdma raphael(herman) i beleive there is a detailed teardown of the phone that may or may not help you resolve your problem. here is a quick link to something along the lines of what your looking for but not really too detailed : http://www.ifixit.com/Teardown/HTC-Touch-Pro/787/1
ive done that, but usually break the screen completely. i have an extra us cellular tp that has a bad keyboard and front panel buttons but screen and touch works. i just use it as a extra battery charger. has some scratches, but works. ill send it to you if you send me your old one. the screen has a double-stick tape that holds it to the frame around the edges. let me know if your able to tear it down and think you can put it back together again. its a pretty straight forward process though.
Apply packing tape to the screen and pull as hard as you can.
So, being clumsy, I left my Streak in my hoodie pocket. Well, we can all see where this would end badly once I bent down to pick something up. I did, dropped my phone and cracked the screen.
I quickly went and bought a replacement glass + lcd display, and replaced the unit. But, upon turning the phone on, I noticed if I hit it a little too hard on one corner, It would restart, and the vibrator motor had ceased to work.
So I figured, hey, I'll just rebuild it again. So I took it apart. Looked through everything, took my time in putting it back together, because maybe everything wasn't fitting snug.
Now, When I turn it on, every thing is on, buttons light up, and the screen is lit up, but it is black. I never even get to the Dell logo. After about a minute the buttons dim, as if in idle. So i believe the phone still works, but maybe the connections on the MoBo is faulty? Any help would be nice, thanks.
check to see if the ribbons are snugged in place.
mofoahh said:
check to see if the ribbons are snugged in place.
Click to expand...
Click to collapse
I agree take it apart and chech your work. I had problens with my camera and flash. It was tge connector not being fully seated
Sent from my Dell Streak using XDA App
Well, I just took off the rear cover and reseated all 3 connections, pushed em in as smoothly and far as they would go. But, same thing. Black screen. But the LED is still working...
I'm having the very same problem. This is my second replacement screen and neither displays anything except black screen with backlight on, and the home + settings + back buttons remain lit. I can hear my phone starting up and receiving messages, but I cannot see anything. I've taken the phone apart and put back together five times between two replacement screens.
Does anyone know what ribbon cable might be at fault for this particular issue? The largest ribbon cable was shipped bent across the circuit board on both screens; there is a permanent creese in both ribbon cables, but I'm not certain this is causing the issue.
Any insight or assistance with this issue would be greatly appreciated!
One morning I woke up and the bottom half of my Samsung galaxy avant (SM-G386T) had a grid of white lines going across it. First time I restarted my phone it went away.
But they keep coming back and now it's more permanent, Sometimes it goes away briefly but they come back. I tried factory resetting. That worked the first time for a few hours but then it came back. and I tried it again and 2nd time there white lines where there during the factory reset.
The lines even show when I turn the phone off and charge the phone. So I believe this means it is w hardware issue
I tried taking the back planel of the phone off. I disconnected and reconnected the lcd connector latch on the left side. But the problem still persists. I haven't pulled up the screen with a suction cup. So Idk if there is a cable that could be loose on the front end or not. But Idk want to go buy suctions cup if I dont need to you.
Should note that I do have a good sturdy rubber case on my phone. but it has hit the floor a few good times.
One other thing that seems to aggravate or sometimes even make the lines go away is putting my phone to sleep and waking it up repeatedly or adjusting my brightness to max.
What do you guys think? is this fixable or do I need to replace the lcd screen.
man its simple
just press the wires of display which are providing it power & ur problem will be gone.
Its due to lack of sufficient current to display!!
Rustamveer said:
man its simple
just press the wires of display which are providing it power & ur problem will be gone.
Its due to lack of sufficient current to display!!
Click to expand...
Click to collapse
What wires are you speaking of exactly. cause like I said I have taken the back off and disconnected and reconnected the LCD flex cable but nothing changed. Are there wires behind the LCD I need to get to? which means I need to removed the screen with a suction cup?
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new