Note screen went black - AT&T Samsung Galaxy Note I717

I unlocked my phone and then it went black and I could feel it pulse once a second. I took out the battery and put it back in and it still does the same thing.. I cant even boot it up...help plz
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If it can't boot, call warranty.

TopDogg1 said:
I unlocked my phone and then it went black and I could feel it pulse once a second. I took out the battery and put it back in and it still does the same thing.. I cant even boot it up...help plz
Sent from my GT-P5113 using xda premium
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Power button issue, had something similar. I was able to work it out, but if you have warranty, get them to take care of it.

I had to call at&t and use my insurance. I complained so much that they only made me pay $100 and I get another 12 month warranty....so im good...Thx for the responses
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Had that happen to my first note, it did it on and off for a few weeks, then one night it wouldn't turn on anymore, just vibrate. Took it to the local store and luckily had 4 days left in the year warranty, took it to the support center and they gave me a replacement.
Almost got a note 2, guy grabbed on instead of a note and only noticed when the back cover didn't fit. Would of been awesome but I wouldbt of been able to keep it without telling them. Haha
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Related

Does your EVO 3d turn off?

My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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No. take it back. Not once on my Evo4g stock and not once on my 3D. Just imagine how bad it will get when you start overclocking it...
...and if you don't start overclocking it, well, wtf? You wanna underclock it just to keep it from fruitloops?
Take it back.
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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By turn off do you mean random reboot?
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Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
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Mine straight up shut off once. I just chalked it up to being upside down in my pocket tho
My Samsung Moment did that all the time, but no thats not normal and Id say take it back. Neither my E4g or E3d has ever done that.
I got it from best buy so I'm going to take it back tomorrow but someone told its better to take it to sprint is this true?
Sent from my PG86100 using XDA App
Mine went back to Sprint today for a few strange issues, including random reboots. This was the first time I had exchanged a phone, it was quick and easy.
Sent from my PG86100 using XDA App
mine is doing that :O brand new. this was the problem i first had with my evog. so this sucks......... a lot
I should be able to take out back to either one i think. I hope they replaced it and not send out for repair
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Matstarr said:
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
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funny? anti-joke?
Reboot? Yes.
I did a hard reset after 4 days of it happening and it didn't reset for a while then it started happening again randomly. Like I could have the phone charging while not using it then a reset. It even happened to me while I was actually talking on the phone. I dunno why it's happening. It has to be the software coming in conflict with some app. I mean it's not a root or bypass method out that would cause damage to the OS. Maybe I should contact Sprint tomorrow about it.
Well, I called Sprint after I got another random reboot this afternoon. The rep connected me to order support and they're sending me a new replacement with a return kit to send this one back. So if you're having this problem, contact Sprint ASAP.
Mention to them that you did a hard reset to avoid going to a Sprint store. They won't replace it at the store if you purchased it online.
I just went to best buy and they replaced mine so I'm happy
Sent from my PG86100 using XDA App
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
weidnerj said:
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
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No but I would definitely return it and get another one that doesn't do that
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This happened to me with my first phone. Random reboots, like 15 the first night I had the phone. Took it right back to the sprint store and swapped it out. New phone not one single random reboot.
Ok, I've had the replacement for 3 days now and I just got my first random reboot. I wasn't using it at the time. Just charging.
jesusballer91 said:
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
Sent from my PG86100 using XDA App
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that may have just been sense restarting.

Hard Brick (I Think)

Ok,
I took my phone back to complete stock last night using odin, this morning I wanted to update the phone so my kiddo could get the new market, after downloading kies and running the update the phone will not turn on at all. it does not show when I connect a charger and I cant get it to go into download mode. Any suggestions or is this phone now done?
http://forum.xda-developers.com/showthread.php?t=848737
I Tried this and it didn't work. I really believe my phone is completely dead!
So there is no sign of life at all? No leds or any backlight behind the screen? If not, then you are hardbricked. Kies is notorious for hardbricking phones.
You can call your carrier or Samsung and tell them your phone was bricked using THEIR software and see where that goes.
Sorry for your loss.
Nothing at all idk what they will say since I've had the phone since brand new
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I'm on the phone with Samsung now let's see what they say
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They are going to fix it for free!
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TJEclipse said:
They are going to fix it for free!
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I had the exact problem you did. Tmobile sent me a replacement, and now I have a phone with no scratches or dings! :victory:
Well I've had mine since the day it came out, it it's out of warranty so t-mobile won't cover it, Samsung was not going to cover it at first but after it was said and done they decided to cover it since it was there software that bricked my phone
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This happened to me awhile back! I called T-Mobile, but as I was out of warranty, no phone could be sent! Wish I would've seen this thread before I tossed it...

Keeps restarting and viberating

Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
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They pushed official ics to att note??? If not then its not stock ics :s
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hyelton said:
Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
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I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
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djxcee said:
I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
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Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
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nthknd said:
Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
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Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
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djxcee said:
Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
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Wow that's a new one in me. I thought read someplace that certain roms react this way if the battery get to low and you have to go into cwm and do a cache wipe I think. Sorry that all I got .
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If phone is turning off in download mode I doubt it is the ROM installed. Have you tried swapping batteries?
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
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also ment to add the power button is acting weird like presses ive never made
hyelton said:
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
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How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
Agoattamer said:
How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
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Click to collapse
It does it with charger too. But ONLY really does it while moving it
I CANT get it to even turn on now, It will viberate and show samsung and then shut off
I can get it into download mode for a sec and it will flash and turn off
The power button got mashed a little too hard.
If its store bought, its a warranty issue.
If its Craigslist or ebay you have to pull the whole thing apart and reseat the silver button in the case correctly and reassemble.
I've come across a few phones that have this defect.
Hey Ranger, notice you spend a lot of time in what I call the "trenches" in the Q&A and Gen sections providing assistance and guidance. Where I like to hang out and since I have the Note now...and still providing to the Infuse 4G community...
You seem to be a resourceful individual, sir.
Thanks Ranger!
I was just checking out your Bio -- impressive.
rangercaptain said:
I was just checking out your Bio -- impressive.
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my wat?!?!
naa don't be sir...not worth the checking or impressiveness....
i just make lots and will continue to make them...mistakes...LOL
Thank you sir.
btw you impress me with your assistance in the threads, sir :good:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
It was bought over the phone in march, Im gonna call warrenty and deal with them tommrow, Cause last year when I had to call them the phone I had at the time would not turn on and they were telling me I needed to reset it lol
Lorenzinoo said:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
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but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
bigjoe2675 said:
but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
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Click to collapse
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
hyelton said:
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
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ok if you can keep it long enough to odin have you tried that...and kill all, see if still restarting and vib...or if it keeps vibrating put it in your pocket...LOL
kidding there...
but yes I would odin and if you can do the count...

After Samsung replaced my screen, my search and menu capacitive buttons are dim

So just got my phone back from Samsung after they replaced the screen. The menu button is very dim and the search button is dim compared to the middle two buttons. I was going to call Samsung but wondered if it may be an easy fix that I could do on my own instead of waiting another week to get it fixed. Any guidance would be appreciated.
Sent from my SGH-I777 using xda app-developers app
Are you running a custom rom?
jthatch12 said:
Are you running a custom rom?
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I was but went back to stock with same issue
Just called Samsung and they want me to send it back for repair. I don't know if its worth it, will b third time sending it to them...why can't they fix it right the firs time?!
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Anyone have any ideas
Sent from my SGH-I777 using xda app-developers app
Sorry. It looks like sending it back to them will be the only way to fix it that doesn't take cash out of your pocket. As for why they can't get it right? Most likely because it is a low paid repair tech just following a shop manual.
Sent from my SGH-I777 using xda premium
Yeah, I ended up sending it to them today. I got next day air shipping and the guy expedited the process for me for the hasal for no charge at all since its their fault. Hopefully, I get it back with no problems.

[Q] Phone will not boot to anything--all black screen

I had just installed new kernel from TWRP, and rebooted. Nothing, just straight black screen. I cannot get to recovery or download mode. The battery was about 60% and plugged in when I did the kernel flash. If I hold the power button for a long time, the LED flashes orange about 10 times, then repeats the flashing pattern, only if plugged in to charger. I do not have a small torx to remove the screws and attempt a battery pull. Any ideas? As a note, the phone had been giving me various reboots for no apparent reason.
U prolly flashed a nexus 4 kernel on accident it will give u a hard brick time for JTAG then
Sent from my LG-E970 using Tapatalk 4 Beta
jriv said:
U prolly flashed a nexus 4 kernel on accident it will give u a hard brick time for JTAG then
Sent from my LG-E970 using Tapatalk 4 Beta
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Ugh, I was anticipating/dreading hearing that. I wonder if it is worth spending the money to fix. Any idea on the resale on these--working of course?. Thank you.
$99 upgrade to G Pro much better than insurance deductible. Hopefully JTAG can fix my E970 to use as a backup now.
Sent from my LG-E980 using xda app-developers app
Update. E970 in mail to JTAG this morning. Hopeful to get it fixed.
Sent from my LG-E980 using xda app-developers app
mbruster said:
Update. E970 in mail to JTAG this morning. Hopeful to get it fixed.
Sent from my LG-E980 using xda app-developers app
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Which JTAG service did you use? MobileTechVideos?
Yes, MobileTechVideos. Phone was received by them Thursday. Still toying with keeping it for backup and canceling my insurance on the E980, assuming Josh can fix the thing.
mbruster said:
Yes, MobileTechVideos. Phone was received by them Thursday. Still toying with keeping it for backup and canceling my insurance on the E980, assuming Josh can fix the thing.
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Update: Received my phone back from MobileTechVideos, and everything works well again. They installed the ROM I had requested, so I am happy with the service and recommend them. Now my only problem is I still prefer the screen on the LGOG over the Pro....

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