As some of you unfortunately may have found out, the back glass on our phones break quite easily.
Do you think we could get a petition or something going on "Change" website to get this problem addressed.
I have read some stories of the phone breaking not because of a drop, but because of temperature fluctuations.
To me, this seems like a manufacturing defect, similar to a recall on an automobile.
Any thoughts are appreciated to maybe get something going to correct this.
Thanks
Sent from my LG-E970 using xda app-developers app
hollywood528 said:
As some of you unfortunately may have found out, the back glass on our phones break quite easily.
Do you think we could get a petition or something going on "Change" website to get this problem addressed.
I have read some stories of the phone breaking not because of a drop, but because of temperature fluctuations.
To me, this seems like a manufacturing defect, similar to a recall on an automobile.
Any thoughts are appreciated to maybe get something going to correct this.
Thanks
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
Have you e-mailed LG support and let them know of these issues. I'm sure they know already but you can't just jump the gun without first contacting them directly. Give them the chance to fix it first. If they say that the temperature issues are normal then yes you can start a petition.
Is the back of this device easy to replace? If it is, it would be nice to be able to buy different backs, like made of polycarbonate or metal. That would be amazing. :fingers-crossed:
Though they would have to be made by a 3rd party, and I doubt any company would actually do it.
I believe that when you buy something with glass vs plastic or metal you should know and accept that glass breaks with pressure and don't hold others responsible for our choices.
That's why i use plastic cups at home lol
elvelozpotosino said:
I believe that when you buy something with glass vs plastic or metal you should know and accept that glass breaks with pressure and don't hold others responsible for our choices.
That's why i use plastic cups at home lol
Click to expand...
Click to collapse
+1. Also haven't heard about the temp issue since early in the phone's life. I get people drop phones, and whatnot, but that isn't LG's issue, they chose a glass back, and the consumer chose to accept it.
Mike724 said:
Is the back of this device easy to replace? If it is, it would be nice to be able to buy different backs, like made of polycarbonate or metal. That would be amazing. :fingers-crossed:
Though they would have to be made by a 3rd party, and I doubt any company would actually do it.
Click to expand...
Click to collapse
I've seen some replacement backs on ebay, i don't think the back of the phone itself would be too difficult to replace based on the tear downs i've seen at least. Guess ya never know till ya try. lol
I bought a spare back and bezel on ebay back when they were cheap and in stock, just in case. I work above the Arctic Circle and was worried what going from 70°F to -60°F and back when I go outside and come back in would do to the glass back, but I didn't have any issues this winter. YMMV.
Sent from my Nexus 7 using Tapatalk HD
Nastybutler said:
I bought a spare back and bezel on ebay back when they were cheap and in stock, just in case. I work above the Arctic Circle and was worried what going from 70°F to -60°F and back when I go outside and come back in would do to the glass back, but I didn't have any issues this winter. YMMV.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
How cheap was it? The back, that is. I'm contemplating replacing it just because of the little crack, but I'm not sure if it's worth the 55.
Does the cracked back make it unusable? Case/otterbox and no one knows
sgtarky said:
Does the cracked back make it unusable? Case/otterbox and no one knows
Click to expand...
Click to collapse
No the phone is completely fine, that's why I'm questioning buying a new back. It's just a cosmetic crack. Using a case now and I still think about it, haha.
I understand that. But temperature has nothing to do with pressure..
No I have not yet contacted them. I will do that and see what they say.
Just wanted to see what everyone's opinion was on this issue.
I saw one back on eBay for $55... Another seller shows them for $365 right now and before it was only $35, so I emailed him and they said its not in stock, that is why they raised the price. Said they will bring the price back down when they get more in stock..
Otterbox doesn't offer a case for this phone. I got a case from eBay for $10, its got a plastic shell surrounded in a rubber type wrap. It does ok, hides the crack some.. but my crack runs across the rear camera.
Sent from my LG-E970 using xda app-developers app
Yeah, I think I got one back when they were $35, and I had $17 in ebay bucks from buying the phone anyway, so I figured what the hell?
Sent from my Nexus 7 using Tapatalk HD
But it off ya
Sent from my KFTT using XDA Premium HD app
elvelozpotosino said:
I believe that when you buy something with glass vs plastic or metal you should know and accept that glass breaks with pressure and don't hold others responsible for our choices.
That's why i use plastic cups at home lol
Click to expand...
Click to collapse
I see your point, but I don't agree with your premise. It's not unreasonable to assume that the manufacturer is using materials, that won't break when walking outside into the cold. The back glass is supposed to be as strong as the screen (supposedly GG2 also). If the screen broke when walking outside, would I expect the manufacturer to replace it? I wouldn't have done anything that is unreasonable or explicitly outlined in the warranty (e.g., immerse in water or drop), so yes, I would expect the manufacturer to replace it.
dbgeek said:
I see your point, but I don't agree with your premise. It's not unreasonable to assume that the manufacturer is using materials, that won't break when walking outside into the cold. The back glass is supposed to be as strong as the screen (supposedly GG2 also). If the screen broke when walking outside, would I expect the manufacturer to replace it? I wouldn't have done anything that is unreasonable or explicitly outlined in the warranty (e.g., immerse in water or drop), so yes, I would expect the manufacturer to replace it.
Click to expand...
Click to collapse
The cold cracks are from placing a hotter than normal glass back onto a cold surface. Not from walking outside.
Sent from my LG-E970 using xda app-developers app
Related
Here is my sad story.....dropped the T-bolt for the first time and the digitizer cracked (had it in a case even). So I ordered a new one from repairs universe and they advertised that it would come with a guide. It did not, but the digitizer arrived quickly. So being an electrical engineer I decided that I could probably do it anyway.
I managed to get it apart and learn the hard way about a few things not to do. I manged to crack the LCD :-( I looked an no one has them :-(
My model used a Sharp lq043y1dx04 according to the sticker.
Anyway, I have figured out how to take the T-Bolt apart and figured that while I wait for a new LCD to become available I could at least share some pictures with the community. Being a new poster though, how would you suggest posting pictures?
***Update - photos are here, let me know if there are any that you would like to see better: s1098.photobucket.com/albums/g378/bscythe/ ***
Finally, I do not recommend anyone try this....you need to remove the LCD in order to replace the digitizer. The LCD is double sticky taped to a metal tray. To get the two apart you must do a lot of prying which can destroy the fragile LCD. If you are going to try it, I'd recommend a 4" wide razor used for scraping windows to insert along side the LCD to use to pry with. Be careful not to cut the ribbons though!
I'm a mechanical/acoustical engineer...
For pics, I would use photobucket...
As for the screen and tray, usually they are one piece, is there any kind of tabs through the board that look like they may hold the tray in?
Sent from my ADR6400L using Tapatalk
Imgur.com
Sent from my ADR6400L using XDA App
Wow, I am surprised there is not more interest!
Never realized how badly I am addicted to having a phone with a data connection
bscythe said:
Wow, I am surprised there is not more interest!
Never realized how badly I am addicted to having a phone with a data connection
Click to expand...
Click to collapse
I found the pictures very interesting. However, you couldn't pay me $250 to try to open one up.
bscythe said:
Wow, I am surprised there is not more interest!
Never realized how badly I am addicted to having a phone with a data connection
Click to expand...
Click to collapse
Well, if it makes you feel better, I'm very interested in taking a look. As someone that has had their Galaxy S apart numerous times, anytime I can take a sneak peak I'm all for it!
Very cool. I love tear downs.
Sent from my ADR6400L using XDA Premium App
I would take a broken one and figure out the proper way to disassemble it.... But no way am I gonna open mine...
Sent from my ADR6400L using Tapatalk
eallan said:
Very cool. I love tear downs.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Me too!
Thanks for posting, OP.
Well I hope that my misfortune is at least helpful to others at some point since I could not find a teardown to reference before I tried fixing the phone myself.
I was able to get a new one from work (thank goodness for the large number of available upgrades on our account), but still plan to finish fixing this one when the LCDs become available. Putting it back together will be the easy part....I'll take better pictures during the process too.
Did you happen to notice where the cell and wifi antennas are located?
Sent from my ADR6400L using XDA Premium App
They are located in the battery cover. If you take it apart you will see the metal tabs on the battery cover that connect to the phone for the antennas.
This is the first phone I have ever purchased insurance for. My nexus one took a few tumbles and survived but I would hate to try to replace this phone at retail price. At least ebay had nexus one pretty available for reasonable prices.
Good luck maybe you can still purchase the insurance through VZ.
repair
Well I dropped mine too and the digitizer is cracked bad. It still works and tape is holding it all in place but I need to get it fixed. I have taken apart laptops and fixed them and am a mr fixit in many departments, so I hope I can do it without cracking the lcd. I ordered the digitizer and am hoping to get some tips from you. Is there any way you put a step by step together that could guide me through this process? I would greatly greatly appreciate it.
I looked at the pics and with the beveled edges of the tray it seems to be very hard to separate the lcd from the tray with a flat blade. Does the LCD have to be detached from the tray? Also, since the bottom part of the case is a molded piece do the internals slide up and out?
Thanks
I'm sure that isn't the only antenna.
Sent from my Xoom using XDA Premium App
So i've been an Atrix owner for about 2 weeks now and my worst nightmare happend today. I was buying a drink from a vending machine and the phone slipped out of my pocket and fell SCREEN FIRST onto concrete.
I quickly picked it up and noticed THERE WAS A HUGE CRACK in the screen!
I AM SO SAD RIGHT NOW cause i bought the atrix outright from AT&T
i dont think the LCD panel itself was damaged but the glass on the surface only. The display looks perfectly fine still so i was curious if anyone knows how to switch out the glass part? What tools do i need?
I found this one ebay:
http://cgi.ebay.com/Motorola-MB860-...838?pt=LH_DefaultDomain_0&hash=item588d7db4fe
is this the right part?
or do i have to buy the entire LCD, cause its much more expensive:
http://cgi.ebay.com/AT-T-MOTOROLA-A...507?pt=LH_DefaultDomain_0&hash=item33666a4883
also, does anyone know any reputable sellers that sell LEGIT parts such as the digitizer? I'm not sure if i can trust these random ebay sellers...any suggestions would be appreciated
i attached some pictures to show you what happend - i still can't believe it happend
i'm also really surpirsed the gorilla glass broke so easily. The drop was at MOST 1.5 feet..
Bakedbread said:
So i've been an Atrix owner for about 2 weeks now and my worst nightmare happend today. I was buying a drink from a vending machine and the phone slipped out of my pocket and fell SCREEN FIRST onto concrete.
I quickly picked it up and noticed THERE WAS A HUGE CRACK in the screen!
I AM SO SAD RIGHT NOW cause i bought the atrix outright from AT&T
i dont think the LCD panel itself was damaged but the glass on the surface only. The display looks perfectly fine still so i was curious if anyone knows how to switch out the glass part? What tools do i need?
I found this one ebay:
http://cgi.ebay.com/Motorola-MB860-...838?pt=LH_DefaultDomain_0&hash=item588d7db4fe
is this the right part?
or do i have to buy the entire LCD, cause its much more expensive:
http://cgi.ebay.com/AT-T-MOTOROLA-A...507?pt=LH_DefaultDomain_0&hash=item33666a4883
also, does anyone know any reputable sellers that sell LEGIT parts such as the digitizer? I'm not sure if i can trust these random ebay sellers...any suggestions would be appreciated
i attached some pictures to show you what happend - i still can't believe it happend
i'm also really surpirsed the gorilla glass broke so easily. The drop was at MOST 1.5 feet..
Click to expand...
Click to collapse
Yea, thats not a bad deal. You could use DealExtreme though if you wanted. But this seems like a good deal.
Teardown Video.
http://www.youtube.com/watch?v=TbR56jSplRs
Watched a bit and it looks like a good tutorial.
Also, if you don't have the tools you might want this kit.
http://cgi.ebay.com/Motorola-MB860-...195?pt=LH_DefaultDomain_0&hash=item2310051643
It's about the same price and those are both going to ship from Hong Kong. So expect a wait. I didn't find any sellers in the U.S.
There are some that would ship from the U.S. without tools but the price is more like fifty bones instead of 30 something.
Good Luck
JdgM3NT4L said:
Teardown Video.
http://www.youtube.com/watch?v=TbR56jSplRs
Watched a bit and it looks like a good tutorial.
Also, if you don't have the tools you might want this kit.
http://cgi.ebay.com/Motorola-MB860-...195?pt=LH_DefaultDomain_0&hash=item2310051643
It's about the same price and those are both going to ship from Hong Kong. So expect a wait. I didn't find any sellers in the U.S.
There are some that would ship from the U.S. without tools but the price is more like fifty bones instead of 30 something.
Good Luck
Click to expand...
Click to collapse
You are brave soul for recommending such a bad tools.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Thanks for the recommendations everyone
Do you suggest a better pack of tools? Why do you say they're bad?
Sent from my MB860 using XDA App
greenstuffs said:
You are brave soul for recommending such a bad tools.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Click to expand...
Click to collapse
Nah, they are more than capable. I replace digitizers frequently and I rarely have to break out my "good set' of tools. Yeah these are simply cheap lumps of plastic. But they work. And these tools should be safer to use than almost anything that the average person, who doesn't do this sort of thing regularly, might have on hand. I just didn't want him to order a digitizer and attack it with a butterknife. I was trying to be subtle about it tho... We don't want anyone to scuff their bezel now do we?
I am always on the lookout for great deals on tools for this. And I look forward to your recommendation for a tool set.
Atrix 4G Glass
You can find a replacement glass here. globalpartsdirect dot com
G2Smooth;129674
33 said:
You can find a replacement glass here. globalpartsdirect dot com
Click to expand...
Click to collapse
You mean http://www.globaldirectparts.com/SearchResults.asp?Search=atrix
Your phone should be under warranty! Call company first!
Sent from my MB860 using XDA Premium App
gonka95 said:
Your phone should be under warranty! Call company first!
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Warranty covers a broken screen? Reason I ask is because I would rather have MOTO replace the screen (or the phone entirely) than me replacing the screen and voiding the warranty. I do not have insurance
I broke the glass on my phone 3 weeks after I bought it and didnt have insurance on it. I called motorola and they sent me an rma. I sent it in and they sent it back to me fixed in less than a week. If I remember right it cost $90 for them to fix it.
so it was only the digitizer after all?
+1 for photo of toilet roll by the bed, classy...
Sent from my MB860 using Tapatalk 2
JdgM3NT4L said:
Nah, they are more than capable. I replace digitizers frequently and I rarely have to break out my "good set' of tools. Yeah these are simply cheap lumps of plastic. But they work. And these tools should be safer to use than almost anything that the average person, who doesn't do this sort of thing regularly, might have on hand. I just didn't want him to order a digitizer and attack it with a butterknife. I was trying to be subtle about it tho... We don't want anyone to scuff their bezel now do we?
I am always on the lookout for great deals on tools for this. And I look forward to your recommendation for a tool set.
Click to expand...
Click to collapse
A friend and I splurged on the $60 iFixit tool kit because we made some spare cash on the side repairing classmates' phones. It works well, although I still don't know if I would justify the price. It seems that the major complaint on reviews for replacement electronics parts are the parts that come with them, if at all, so maybe getting a better set is worth it if you replace digitizers frequently. Replacing the Atrix digitizer/screen is a fairly easy task compared to other phones until you get to putting the new screen on, at which point trying to get the cables back into the housing becomes a pain.'
Good luck!
consolation said:
+1 for photo of toilet roll by the bed, classy...
Sent from my MB860 using Tapatalk 2
Click to expand...
Click to collapse
Lol.....betting if you look hard enough there's lotion there somewhere too!
Sent from my MB860 using xda premium
Ugh I'm going to have to do this. My digi. Is farked as well. Now, is there a video to put this back together?. I agree that taking it apart is not the hard part at all.
iFixit will have a tear down guide.
Sent from my MB860 using Tapatalk 2
Surprisingly there is no video to put it together...
Let me tell you from experience that it's damn near impossible to put it back together without tearing the digitizer ribbon straight off the screen while trying to slip it through that tiny hole that you pulled it out of. I've replaced two screens and I still don't think I can get it right.
My screen cracked twice while still under warranty, so I played the clueless n00b after I replaced the glass (cracked screens are not covered under warranty) and claimed the phone wasn't working and I couldn't figure out why.
Strange thing is, I also couldn't find a place online that would do replacement digitizers either. I didn't look for long, but if you don't have an option of a warranty return, I'd pay the $50 or so to let someone else do this for you and get it right...
YMMV...
I recommend taking it apart completely, you can attach the digitizer to the bezel/chassis and then you don't have to deal with trying to slide the cable through that tiny hole, you can just clean the digitizer, clean the lcd, put them together and then put the entire mounting plate back together and it just clips straight in...essentially you make this:
http://www.ebay.com/itm/180835204777?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
completely removes the chance of tearing the cable off the back of the digitizer...which is pretty common, sort of adds the step of getting the mounting plate off the fascia bezel...but its not to hard, be careful when popping up the volume/buttons camera cable area, that cable tears easily.
I have been EXTREMELY careful with this phone, yet i managed to see a scratch on the screen as i pulled it out of my pocket. I'm still in my 30 day period and was wondering if at&t would take it back and exchange it for a new one...
I would suggest you contact the company where you bought the phone. But i think you can Imagine what their answer will be. But not all hope is lost. Nowadays you can replace phonescreens pretty cheap if you do this yourself or by someone else.
Sent from my A101IT using XDA Premium App
If you go back and replace your phone because of a microscratch on your screen, you're likely to get some very cross looks from the rep you speak with, and may not even get the exchange.
Now, I don't typically condone lying, but as one of the people who will potentially get screwed over by AT&T's new 5% rule in October... If you go back and complain about the battery or a "sluggish and laggy" phone, you'll probably get in and out quick and painless. But... Like I said before I don't condone lying, so I'm officially washing my hands of this thread
Sent from my MB860 using Tapatalk
I have some light scratches despite being really careful, screen not as tough as you would like to think!
Sent from my MB860 using XDA App
bsutton said:
I have been EXTREMELY careful with this phone, yet i managed to see a scratch on the screen as i pulled it out of my pocket. I'm still in my 30 day period and was wondering if at&t would take it back and exchange it for a new one...
Click to expand...
Click to collapse
Yes just tell warranty exchange that the phone over heats and shuts off randomly they will. Exchange it be warn that sometimes the phone that you get back may have some flaws not physical but hardware wise my exchange came back with gps not working had to give it yo Motorola to fix they just gave me a whole new device gps is awesome again
Sent from my Inspire 4G using XDA App
And once again we see why our insurance rates and deductibles keep going up!
You scratched your phone..............it's not indestructible..............deal with it like the majority of us do instead of trying to scam a replacement for something which you did yourself!
+1
CaelanT said:
And once again we see why our insurance rates and deductibles keep going up!
You scratched your phone..............it's not indestructible..............deal with it like the majority of us do instead of trying to scam a replacement for something which you did yourself!
Click to expand...
Click to collapse
I've had to replace two Atrix's so far, once because the housing was "loose" (probably manufacturing) and I called to see if there was a way to fix it myself and they said to just replace it. The second time was because the micro usb port was messed up (kept reading as if it was plugged in) so I brought it in and I was able to replicate the problem. Both times I had the phone back to them within 48 hours and both times the issue was physically apparent and replicated.
This is also an issue because a lot of us wanted an unlock-able bootloader but it was thought that many people who should not be "modding" their phone was going to try and probably take advantage of the warranty if they messed it up. This is just another version of that and it makes the argument harder for the rest of us that say we will take responsibility for our actions.
Put a screen protector on it and it won't get scratched. If the screen protector gets scratched get a new one.
Try putting a screen protector on it and see if the scratches are visible. They don't seem noticable to me. And no you can't repair with scratch remover cream. at least I didn't have much luck.
Another option buy the screen from ebay and repair it yourself. Not hard to do. I replaced mine after fallling from top of second story apartment building balcony on to the side walk. With otterbox impact case.
Sent from my MB860 using Tapatalk
The answer is no ill tell you why
it cannot be returned any device with liquid or physical damage cannot be exchanged or returned... but it really depends on the scratch
He said he is still in the 30 day period, all he has to do is take it back to the store and they will exchange it for a new one.
Sent from my MB860 using XDA App
On my iphone, I used automobile finishing tools to get a HUGE scratch out of my iPhone. I have not tried it yet on my Atrix, but are not they both made of Gorilla glass. Specifically, I used Meguir's #2 (like liquid sandpaper) followed by #9. Worked AWESOME to remove the scratches.
Gorilla glass is totally overrated. IMHO grab a couple of cheap eBay screen protectors before it's too late.
If anything, buy and use them for the peace of mind alone...
Sent from my MB860 using XDA Premium App
jarsh92 said:
He said he is still in the 30 day period, all he has to do is take it back to the store and they will exchange it for a new one.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
This is different in each company and county. So like i earlier suggested, calling the company. You will not get any further with suggestions of our side.
Sent from my A101IT using XDA Premium App
I have found there to be many places that can replace a screen for about 40 dollars in at&t does not take it back
Ok, I found this....
http://www.ebay.com/itm/Home-Keyboard-Keypad-Button-For-Samsung-N719-T889-Galaxy-Note2-Note-2-Note-ii-/370711976289?pt=LH_DefaultDomain_0&var=&hash=item565027d961
Now, who is brave enough to open our phone and replace that horrible vzw logo??
Just looking at the pictures, it doesn't seem to match and it never says it's an oem part. Also, you might void your warranty by doing this. Depends on how they can tell that you've opened the phone up, if they can.
You can buy stickers to put over the ugly button we have now!
flaring afro said:
Just looking at the pictures, it doesn't seem to match and it never says it's an oem part. Also, you might void your warranty by doing this. Depends on how they can tell that you've opened the phone up, if they can.
Click to expand...
Click to collapse
Of course it will void warranty and there's always a covered up screw that samsung/vzw can see if the phone has been tempered with. And yes, I believe these are NOT OEM.
auzzybear31 said:
You can buy stickers to put over the ugly button we have now!
Click to expand...
Click to collapse
Tried stickers, didn't like them, I'm currently on Spigen aluminium button covers.
accchoi said:
Ok, I found this....
http://www.ebay.com/itm/Home-Keyboard-Keypad-Button-For-Samsung-N719-T889-Galaxy-Note2-Note-2-Note-ii-/370711976289?pt=LH_DefaultDomain_0&var=&hash=item565027d961
Now, who is brave enough to open our phone and replace that horrible vzw logo??
Click to expand...
Click to collapse
There is a youtube video of someone taking it apart. It will be a PITA and does not seem worth it. Also, by taking it apart, chances are when you put it back together, some areas will be sticking up or out due to the glue and tape not being the same.
Here's a sample: after you take out the back, antenna, and other things to get to the screen, you must use a heat gun to loosen up the glue, then pry the glass from the digitizer just to get to the home button. Good luck getting it back together and looking how it did when you bought it.
Here's the video: http://www.youtube.com/watch?v=N6CJy71_9Ok
accchoi said:
Of course it will void warranty and there's always a covered up screw that samsung/vzw can see if the phone has been tempered with. And yes, I believe these are NOT OEM.
Tried stickers, didn't like them, I'm currently on Spigen aluminium button covers.
Click to expand...
Click to collapse
im using the black aluminium button on my white note2 and i like it
It doesn't bother me at all, but since so many people seem bothered by it I decided to see if I could get rid of it. I tried acetone on a qtip and an exacto. Didn't even budge. Ended up leaving a small scratch with what appears to be exposed aluminum. I'm guessing it is an enamel baked on to aluminum, and the White is not on top of black. I have the titanium version.
Sent from my SCH-I605 using xda app-developers app
I really don't mind it. If it's not at the top, it doesn't really affect me. As long as they don't brand it by ghosting it on the stream, no issues with me.
The Verizon Wireless at the bottom of the pull down notification menu is much much worse
Sent from my GT-N8013 using xda app-developers app
accchoi said:
Of course it will void warranty and there's always a covered up screw that samsung/vzw can see if the phone has been tempered with. And yes, I believe these are NOT OEM.
Click to expand...
Click to collapse
I haven't messed with phones, but usually covered screws can be taken out without them knowing if you remove and reset the cover properly. Sometimes devices have something that rips when you open it, and then it's much much harder to open without them knowing.
sbcdave said:
It doesn't bother me at all, but since so many people seem bothered by it I decided to see if I could get rid of it. I tried acetone on a qtip and an exacto. Didn't even budge. Ended up leaving a small scratch with what appears to be exposed aluminum. I'm guessing it is an enamel baked on to aluminum, and the White is not on top of black. I have the titanium version.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
you know what would bother me, a verizon logo with a big ass scratch.
It's not as bad as you apparently think. I'm not an idiot I stayed really slow.
Sent from my SCH-I605 using xda app-developers app
If it really bothers someone you could definitely sand it down to pure aluminum
Sent from my SCH-I605 using xda app-developers app
accchoi said:
Of course it will void warranty and there's always a covered up screw that samsung/vzw can see if the phone has been tempered with.
Click to expand...
Click to collapse
No hidden screws on my phone.
I hate the button, but I don't "void warranty/8$" hate it
I dropped my phone a couple days ago, tried to not pay it any mind. It was inside a slippery pocket and I took off my coat to turn it inside out for the rain and the phone went with it, OF COURSE. Did a quick inspection, everything looked fine so I pocketed it and went on my way.
This morning I was surveying my phone near my bedside window and I caught this weird glimpse of an arch so I tried to rub it away thinking it was a smudge.
Tilted the phone a little more and noticed that it's actually the plate behind the glass. So fragile. </3
I didn't get insurance, so I could probably go sign up then come back a couple days later and act like "OH NO!!"? Or should I just get a case and call it good? The crack isn't noticeable unless you tilt the screen and stare at it for a moment, and there aren't many moments where I or myself is staring at the back of it. Performance doesn't seem to be altered either.
Thoughts? Suggestions?
My guess is that performance won't be affected.
However, cracks tend to grow. It may be small now, but it likely will get bigger, unless you're lucky enough that both extremities of the crack are headed towards the bezel. Your call, but with it being on the back, and if you're getting a case, I would deal with it personally. Not having insurance sucks.
Also, trying to get ins on it now is not a horrible idea. Particularly if the damage is tough to see. Florescent lights are horrible for seeing those defects, the sun is much better.
Edit: one letter of grammer
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Well the crack is heading from the bottom and arches up to the side. I'd take a picture of it but I only have my phone's camera and it might be a little difficult to even get a picture of the crack with a mirror. So I assume it couldn't grow any more from that. (I hope.) I'm buying a few silicone cases right now. :x
Edit: managed to get a picture of it with my webcam. See that?
sorry to hear...
this is the first phone i bought insurance for.
hopefully my Belkin bumper and Zagg kit will be in by the 27th so i can some level of protection on it. but would either have been able to prevent an impact fracture like that? i kinda doubt it. the bumper should make a it a bit less slippery at least.
i'd get insurance, while you can, if you're going to keep the device for a couple years i'm sure you'll have a good reason to call it in before all is said and done. either due to physical damage from being dropped one too many times or heck, just to replace the non-replaceable battery.
NOTE: BestBuy insurance = $10/mth over 24mths OR $170 if paid up front.
At first I wasn't considering insurance, but now I am definitely going to get it after seeing the crack. So when I get it, will I be able to play off the situation of my phone or will they look at it first and determine that it can't be replaced without a fee? I feel like I should've put this in Q&A with all the questions I have. :x Didn't think I had so many. Just wanna make sure so I don't **** myself over lol.
I am not sure how they will proceed as far as wanting to see the phone first. I wish you all the best with it !!
If they won't do it, some people have said that by putting a screen protector on it that usually keeps the crack from spreading. ( I noticed it is on the back, it should still work) Regards.
The crack isn't on the Gorilla 2, it's across the plate beneath it. So I'm hoping it just stays as is and doesn't fracture any further.
Murasakiii said:
I dropped my phone a couple days ago, tried to not pay it any mind. It was inside a slippery pocket and I took off my coat to turn it inside out for the rain and the phone went with it, OF COURSE. Did a quick inspection, everything looked fine so I pocketed it and went on my way.
This morning I was surveying my phone near my bedside window and I caught this weird glimpse of an arch so I tried to rub it away thinking it was a smudge.
Tilted the phone a little more and noticed that it's actually the plate behind the glass. So fragile. </3
I didn't get insurance, so I could probably go sign up then come back a couple days later and act like "OH NO!!"? Or should I just get a case and call it good? The crack isn't noticeable unless you tilt the screen and stare at it for a moment, and there aren't many moments where I or myself is staring at the back of it. Performance doesn't seem to be altered either.
Thoughts? Suggestions?
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My sympthies
We've all been there, done that. If they got a dollar for everytime they tried selling someone insurance to go with their phone but that person said "it's fine. i won't drop it", they'd be able to retire. I've been one of those people. Which is actually why I'm on this phone now instead of my Galaxy S3 haha
Good luck. One thing that bugs me is often the insurance doesn't cover drops.
If you can get best buy insurance I'd go for it. The only thing they don't cover is lost or stolen I hear.
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I read up online that geek squad has an advanced insurance that covers drops. But I don't think I can go back and get it because what do you know, I've hit the third week mark of having this phone. Fffff-.
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They might help you out with insurance at best buy. If not, you'd need to get something like square trade of zagg warranty or a competitor. Att insurance is a joke, 7.50/mo with a $200 deductible.
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Murasakiii said:
I read up online that geek squad has an advanced insurance that covers drops. But I don't think I can go back and get it because what do you know, I've hit the third week mark of having this phone. Fffff-.
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You have one month from date of purchase...least that's what they told me. Same as for the AT&T warranty purchase window.
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DraginMagik said:
You have one month from date of purchase...least that's what they told me. Same as for the AT&T warranty purchase window.
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Thanks for the info! I'll go back some time this week. Cutting it pretty close for myself. I'm hoping they don't notice the crack, maybe I can just get my phone replaced. Hopefully the advanced insurance isn't too much more.
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Murasakiii said:
Thanks for the info! I'll go back some time this week. Cutting it pretty close for myself. I'm hoping they don't notice the crack, maybe I can just get my phone replaced. Hopefully the advanced insurance isn't too much more.
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Click to collapse
You just need to go in with the original receipt and say you want to add insurance. You don't have to show the phone then. Wait a week and then have the phone replaced. Done it twice.
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Or instead of scamming the insurance, you could just live with the purely cosmetic crack and have better karma. Just saying...
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What's the replacement payout at the end of 2 years? Do they replace the device or pay out the value?
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What does karma have anything to do with my phone?
Anyway I got denied insurance.
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Never mind I should have just not posted. Just annoys me seeing threads about how to scam insurance. And, yes, getting insurance after something is broken is a scam.
But regardless, I'll shut up now. Everyone can flame away.
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My thread isn't about scamming insurance, it was asking if I should ignore it and get a case or get the cases plus insurance so I'd be protected from further harm to my phone. Being snarky to posters because I asked for suggestions is unnecessary. I've never bought insurance for a phone before, and it just so happens that since there's a small crack I can't have insurance at all. Wonderful.
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You could get it over the phone with AT&T I bet.
Or squaretrade or zagg.