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[Q] [Really Need Help] Xperia Neo would not start, only shows "sony ericsson" :(
Hi guys, I am new to this forum and a new smartphone user.
Last night I was updating my phone through PC companion, but the software dies half way for some unknown reason. Since then I could not turn on my phone.. It will only vibrates, shows "Sony Ericsson", and then an image of yellow triangle with an exclamation mark shows up, then it is turned off again. I tried charging, restarting my pc companion software to try to update my phone, but none of them work.
I saw some threads here and it seems that there are possible solutions, but because the terminology is quite strange to me I could not fully understand what I have to do What is a flashtool and SEUS? I tried to search them up on the net but the downloads seem to be unavailable?? I must be missing something here.
If anyone can help me with simple terminology I will really really appreciate it.. Thanks a lot!
Your phone's boot loader unlocked or not & if yes what method?(s1tool,official SE or setool2 paid) ? Here's a good tutorial about flashtool.
lilbunnyf said:
Hi guys, I am new to this forum and a new smartphone user.
Last night I was updating my phone through PC companion, but the software dies half way for some unknown reason. Since then I could not turn on my phone.. It will only vibrates, shows "Sony Ericsson", and then an image of yellow triangle with an exclamation mark shows up, then it is turned off again. I tried charging, restarting my pc companion software to try to update my phone, but none of them work.
I saw some threads here and it seems that there are possible solutions, but because the terminology is quite strange to me I could not fully understand what I have to do What is a flashtool and SEUS? I tried to search them up on the net but the downloads seem to be unavailable?? I must be missing something here.
If anyone can help me with simple terminology I will really really appreciate it.. Thanks a lot!
Click to expand...
Click to collapse
Hi,
This is my suggestion:
first download FlashTool_0.2.9.1_FOTAUnbrick
http://forum.xda-developers.com/showthread.php?t=1126358
Follow instructions (if u familiar with updating with sony ericsson pc companion, this u can do)
Simple, start FlashTool_0.2.9.1_FOTAUnbrick, click flash. Choose loader.sin on the right. Then click OK,
Turn of phone, hold in back button while connect phone with usb cable.
See its flashing, wait til its done, unplug phone,. try to boot up phone.
I am also a newbie, but this worked for me
pls give me a link to download SEUS, for xperia neo pls. pls help I am having the same problem pls help,
emailprashanthvg said:
pls give me a link to download SEUS, for xperia neo pls. pls help I am having the same problem pls help,
Click to expand...
Click to collapse
Try: http://dl-www.sonyericsson.com/cws/download/1/110/61/1323075336/Update_Service_Setup-2.11.12.5.exe
Guys dont panic if you bricked your phone go through the Xperia neo Forums and im sure you can unbrick your phone i have bricked my phone 2 times and i was able to unbrick !
http://forum.xda-developers.com/show....php?t=1126358 ...even i suggest this page because this is were i was able to unbrick my phone successfully !
Thank you guys! My phone is finally working again!
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
Good! Enjoy your neo!
abhinav333 said:
Guys dont panic if you bricked your phone go through the Xperia neo Forums and im sure you can unbrick your phone i have bricked my phone 2 times and i was able to unbrick !
http://forum.xda-developers.com/show....php?t=1126358 ...even i suggest this page because this is were i was able to unbrick my phone successfully !
Click to expand...
Click to collapse
I don't think link is right mate, 404 page not found
Anyway @lilbunnyf if your phones boot loader is unlocked using s1tool method do not use seus or pc companion.As I read in forum this can brick your phone.Try flashtool.If you got a locked boot loader or patched one with setool2 then you can use pc companion(this thing saved my phone like 5-6 times now after kinda bricking it with roms kudos se for this xD)
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
oh xD didn't saw this,Good
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
dioggo92 said:
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
Click to expand...
Click to collapse
LOL so your are ready to brick your phone !
dioggo92 said:
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
Click to expand...
Click to collapse
Most likely the post #3. That should help.
I have the same problem...
but mine already unlock using s1tool, rooted using zergexploit and using cwm...
i wanted to install se tweak so i use cwm the installation is complete after rebooting my phone is bricked... so please... im begging help me...
i've tried using flashtool to reflash to stock but i cant get my phone connected... it seems i cant go to fastboot mode...
I managed to get stuck in a boot loop today. I have a locked bootloader and SEUS did the job, so I guess that is the best solution for the problem mentioned by OP.
JOeYJAcX said:
I have the same problem...
but mine already unlock using s1tool, rooted using zergexploit and using cwm...
i wanted to install se tweak so i use cwm the installation is complete after rebooting my phone is bricked... so please... im begging help me...
i've tried using flashtool to reflash to stock but i cant get my phone connected... it seems i cant go to fastboot mode...
Click to expand...
Click to collapse
Since you unlock it via s1tool, you should still be able to use SEUS.
Anw, why fastboot mode? Have you tried to connect it in flashmode?
I know its probably against the rules to post a question in this section but I really need help,
I know that there are many threads discussing the same issue but believe me I read them & it didnt work with me ! , so my phone wont turn on it just blinks red led 3 times that means that my battery is drained out but when I leave a while to charge it turns to green for a few minutes then the led is turned off , while its green its identifiable by the computer & flashtool & seus but when I try to flash/repair/update it gets stuck
btw it doesnt show the SonyEricsson logo when the led is green ; can anyone help me plz ? is it a software issue,battery or hardware ?? plz help !
Note: my phone was dropped heavily & I read on some forums that the fall may have caused damage to the USB port thats why itsnt charging is that true ?!
Note2: I was able to charge my battery and now when I connect the USB the computer recognize it but it wont flash using flashtool or repair/update ?!!
Have you found a solution? I´m having the same issue!
generally this indicates flash ic fault .
this is a common problem in SE phones .
lalitjsraks said:
generally this indicates flash ic fault .
this is a common problem in SE phones .
Click to expand...
Click to collapse
can this ic be repaired or changed or do I have to change the whole motherboard because some people told me that I would have to change the whole thing !! and others said that it can be fixed !! HELP !! XS
cool_007 said:
can this ic be repaired or changed or do I have to change the whole motherboard because some people told me that I would have to change the whole thing !! and others said that it can be fixed !! HELP !! XS
Click to expand...
Click to collapse
did u download latest flashtool?????
which one are you using?
x10forevers said:
did u download latest flashtool?????
which one are you using?
Click to expand...
Click to collapse
0.6.7.0 it gets to 12% & stops !
cool_007 said:
0.6.7.0 it gets to 12% & stops !
Click to expand...
Click to collapse
did u try removing seus and pccompanion from ur pc???
coz once i got struck at the same point and i tried to remove the seus and pccompanion and after that i got to flash it through the flashtool....
i don't have ny idea how it worked but it worked for me...
it might help.....
x10forevers said:
did u try removing seus and pccompanion from ur pc???
coz once i got struck at the same point and i tried to remove the seus and pccompanion and after that i got to flash it through the flashtool....
i don't have ny idea how it worked but it worked for me...
it might help.....
Click to expand...
Click to collapse
right now the computer wont even recognize the phone , the phone just keeps blinking red ! , but if I charge the battery using a desktop charger the computer recognizes it for a few moments till I start to flash then it gets stuck ! btw I appreciate ur help
cool_007 said:
right now the computer wont even recognize the phone , the phone just keeps blinking red ! , but if I charge the battery using a desktop charger the computer recognizes it for a few moments till I start to flash then it gets stuck ! btw I appreciate ur help
Click to expand...
Click to collapse
remove ur battery out for good 10 minutes
and than immediately after put battery in phone
and connect in flash mode....
if computer is not recognized ur phone after uninstalling the seus and pc companion install drivers frm the folder of flashtool
there is the folder named driver u can find drivers from ther
x10forevers said:
remove ur battery out for good 10 minutes
and than immediately after put battery in phone
and connect in flash mode....
Click to expand...
Click to collapse
tried it before and it didnt work ! I'm beginning to lose hope
cool_007 said:
tried it before and it didnt work ! I'm beginning to lose hope
Click to expand...
Click to collapse
did u install drivers from flashtool folder???
x10forevers said:
did u install drivers from flashtool folder???
Click to expand...
Click to collapse
its already installed cuz when i charge the battery for a while the computer recognizes the phone SEMC Flash
cool_007 said:
its already installed cuz when i charge the battery for a while the computer recognizes the phone SEMC Flash
Click to expand...
Click to collapse
the only thing u can do is use another pc to flash it which never had the pc companion or seus and try to flash it from there...
Remember that u also need to remove the registry entries for pccompanion and any other se app on your pc.. then reinstall drivers for flashtool.
Sent from my X10 using XDA App
x10forevers said:
did u try removing seus and pccompanion from ur pc???
coz once i got struck at the same point and i tried to remove the seus and pccompanion and after that i got to flash it through the flashtool....
i don't have ny idea how it worked but it worked for me...
it might help.....
Click to expand...
Click to collapse
Coz of 2 application installed to manage a common device so they were sure in conflict
Sent from my X10 using XDA App
Hello maybe its a flashtool bug or something with dalvik-cache or battery stats i am not sure someone correct me if wrong. I recently installed fxp109 cm7.2 and noticed it has a new version of the flashtool if correct its now 6.8.0, maybe the older ones are good and i saw u used 6.7.0 maybe the 6.8.0 works or older version then 6.7.0, Maybe it works if u can remove the drivers in device manager and try to reinstall them with SE gordon gate drivers i am not sure if this will solve ur problem but is worth trying i gues. P.S Greets from holland and i hope it helped if u tryed.
Sent from my X10i using XDA
you are the best thanks i removed pc companion and update service and it passed the 12 %
my x10i v2.3.3 batt was running low at 8%... so i turn it off from my work place... when i reach home and turn my phone on, my phone only vibrate abit and nothing was happen... so i tot my phone battery is flat so i when to charge it... but when i charge the phone nothing happens too.. i try take out the batt and put it back afew times but still not working... so i tot is my software facing problem and i use PCC and SEUS to repair... but it say can't install update try again.. i do it around 3 to 4 times... but still the same.. now my phone when i press on it blink green led once and nothing happen... but when i plug in my charger, the led turn green but in black screen... so can any1 help me fix tis.. thanks...
Hey, 'm facing the same issue
Recently i upgraded my Xperia to "ThGo2 v16.0" from custom rom..
After some time the rom got unstable and restarted the phone, however it wouldn't boot up. Now i have completely black screen, all the time, with few red blinks
(I have tried all the solutions here:
1. SEUS : Says ur phone is already update and show Xperia arc in backgroud. No update available
2. PC companion: Tried all the tricks to start w/o connecting n all still the phone is not detected.
3. Flashtool, tried flashing it with 0.6.8 and 0.2.9.1
4. I have also used other tools like superclick, root / unroot and S1 tool (no of them worked)
Now, nothing is working with few red blinks and gree light..
Please help, my phone is converted into a black paper weight now....
Use pc companion. Or flashtool
Sent from my X10 using xda premium
Nopes
I have tried all the method, right from SEUS, PC Companion and flash tool nothing is working.....
Is this an Hard brick, case, one of the technician suggested me an full flash through box, for which he will charge me INR 1500 (USD 30)...what do you think ?
surajpardeshi said:
I have tried all the method, right from SEUS, PC Companion and flash tool nothing is working.....
Is this an Hard brick, case, one of the technician suggested me an full flash through box, for which he will charge me INR 1500 (USD 30)...what do you think ?
Click to expand...
Click to collapse
U from India? Know hindi?
Sent from my X10 using xda premium
Me too BRICKED or Semi Bricked.... =(
First fail PCC
Then PCC Repair fail too
SEUS fail.
Took to different computer that was finally able to flash 2.1.1 update last year.
Clean install of pcc and seus Both still fail
In fact pic with yellow is from that fail & all others (Using Flashtool) except X10a_2.2.1.A.0.6_Rogers.ftf I get regular triangle with ! over top of phone pic after SE I've exhausted ALL my efforts and need guidance. I am super broke right now, so repair shop not good option. Two shops here in town say they will try, but NO PROMISES and still must pay for time
NEED True rescue fix here
Hindi yes
Yeah, I'm from Nashik, India, but I visit Mumbai frequently..
You, know any place where I can get this done in a cheaper way.....
surajpardeshi said:
Yeah, I'm from Nashik, India, but I visit Mumbai frequently..
You, know any place where I can get this done in a cheaper way.....
Click to expand...
Click to collapse
Right now i am bit busy. I will upload a pic for u as soon as i get free.
Sent from my X10 using xda premium
Using pcc... Even on "no phone connected"
Help us!!!
Can any1 out there help us fix tis problem or tell us what happen to our phone... or izzit our X10i is hopeless????
Pls help us....T_T
enzo1984316 said:
Can any1 out there help us fix tis problem or tell us what happen to our phone... or izzit our X10i is hopeless????
Pls help us....T_T
Click to expand...
Click to collapse
Did you try to read the above post at all?
Sent from my X10 using xda premium
i try PCC, SEUS and FLASHER.... All cannot work... i dunno what to do now...
btw... when my phone won't turn on that time my batt is low(Cos cannot charge) and debugging mode is off... izzit this problem make me can't do repair and reflash???
enzo1984316 said:
i try PCC, SEUS and FLASHER.... All cannot work... i dunno what to do now...
btw... when my phone won't turn on that time my batt is low(Cos cannot charge) and debugging mode is off... izzit this problem make me can't do repair and reflash???
Click to expand...
Click to collapse
Charge your battery using another x10 or any external charger
Sent from my X10 using xda premium
FIX!
I had the same issue when I was experimenting with ROMs and Recoverys, but not to worry, Sony PC Companion 2.1 does the trick!
Download PC Companion 2.1 from the Sony Mobile website
1. When you download and open it, click start under Support Zone
2. Click start under Phone Software Update
3. When the window saying that a phone could not be found appears, click repair phone
4. A windows like this will appear, click continue to proceed with the repair of the firmware
NOTE: All data that is placed on the phone memory will be wiped but any data saved on the memory card will be spared
5. After clicking continue, a window like so will appear. Tick the box and click next to continue with repair!
6. Sony PC Companion 2.1 will now prepare the computer for the firmware update
7. Now choose your phone model, in this case it should be the Xperia X10 (X10). Select the phone and click Next!
8. Follow the prompts to repair your phone!
GOOD LUCK!!
Always fails for me.
All process end in fail
There must be a file I need to rename or something....
tried everything now...
I have tried everything by now, here i have attached a attachment of error i get while repairing my phone through SEUS..
only option is box flash, but i think its kind of risky...
Fail fail fail..... i'm getting hopeless wif my X10
Hey,
I did some re-search and got to know that somehow my X10 flashes as So-01C in some systems, i.e. xperia arc, even while updating ..........
Anyone here, knows other ways to flash through box other than technician, coz these technicians are real idiot they can crap your phone in 10 seconds, so its better to crap it yourself...
"alternative to box flash, please ???"
Try this
Had the same problem once, when my phone would not start at all, all I had to do was connect it to the PC Companion (2.0), at first it wouldn't repair but after a certain amount of tries it did the trick,
First: Make sure all your drivers are installed, if they were installed there should be no problem.
If they were not, the computer cannot identify your phone, try installing some other x10's drivers (cause your's is bricked I assume) that might do the trick aswell.
Open PC Companion > Support Zone > Phone Software Update (Start) > Follow Instructions > Repair
It might take several tries to get it right
If this doesn't work try the latest flashtool, it should do the trick !!
There must be something you are not doing right, else SEUS/Flashtool should have worked like a charm.
see i get this reply, when updating x10..
I have tried this like thousands of times, installing roms and then removing them and repairing the phone, but this time it has gone over my head........
Guys im new here and i just get my SXS ,, i'v update the phone throw the Pc companion with the new frameware
now the phone do not Boot Up !!! is it dead !!!!!!!!!??????
sparxx4 said:
Guys im new here and i just get my SXS ,, i'v update the phone throw the Pc companion with the new frameware
now the phone do not Boot Up !!! is it dead !!!!!!!!!??????
Click to expand...
Click to collapse
what was the battery percentage when u start the update ? also PC Companion is a crap use SUS.... it will bring back ur bricked device !!!
Mr.Krypton said:
what was the battery percentage when u start the update ? also PC Companion is a crap use SUS.... it will bring back ur bricked device !!!
Click to expand...
Click to collapse
it was 80%
the phone dont go to offline charging too
im on a big trouble no ?!
Ok i'v done it its booted again
Hello guys,
I am on a trip to the UK. During the flight the phone was working fine. Turned it off during the landing and tried to turn it on when the plane landed. But it won't turn on. It's stuck on the Sony logo. The phone was rooted with locked bootloader. I managed to get into the CWM and backup and even made a fresh install of the ROM (zelly cream) I could use the aroma installer, the touchscreen wouldn't work though. PC companion recognises the phone, says there no update. I used flashtool several times. Everything installs correctly but still stuck on sony logo. Please help me. I am stuck with no phone on my trip.
Re: Ray stuck on Sony Logo.. Please help I am in a trip abroad!
was your bootloader Unlocked when you connected to PC Companion?
predatOr said:
was your bootloader Unlocked when you connected to PC Companion?
Click to expand...
Click to collapse
No. It was locked.
Re: Ray stuck on Sony Logo.. Please help I am in a trip abroad!
Use sony update tool not compagnon
sony xperia ray
ics 4.0.4 rooted
stock rom
matgras said:
Use sony update tool not compagnon
sony xperia ray
ics 4.0.4 rooted
stock rom
Click to expand...
Click to collapse
I tried. Says there's no update. I even flashed to the older GB firmwares but still says there's no updates.
Re: Ray stuck on Sony Logo.. Please help I am in a trip abroad!
Looks like a legit hard brick
sony xperia ray
ics 4.0.4 rooted
stock rom
It looks like a hardbrick, but if you're still under warranty then flash a stock firmware and send it to sony service center. Should be fine with locked bootloader
mihahn said:
It looks like a hardbrick, but if you're still under warranty then flash a stock firmware and send it to sony service center. Should be fine with locked bootloader
Click to expand...
Click to collapse
The phone's out of warranty.
I went to a shop that repairs phones, they sent it back in 3 days saying it can't be fixed. Now what? I have an expensive paperweight? It's not heavy enough for that either.
weird,I got stuck in sony logo more than 10 times.and repair it with flashtool did you follow the guide correctly?
Sent from my ST18i using xda premium
Only solution I found
I had almost a similar problem. I had installed the same rom to my xperia ray and tried to update it with different selections in aroma installer. The result was the phone stuck at the sony logo.
I tried PC companion and it recognised a sony phone but not a ray.
I tried seus, this detected correctly xperia ray, but it replied that there is no update for my phone.
I tried flashtool but it could not recognize my phone and any way I didn't have any thing to flash my ray. (I installed the drivers from the subdirectory)
So I tryied something I've used a year ago: Wotan server. I paid about $2 to get a license and after executing the steps of the tool, I finally had my phone back.
I know that I'm not an expert on the field, and maybe there are other free of charge ways to do the work, but this worked for my phone and this was the second time.
PS. After the procedure I updated my phone using SEUS and this time I kept the stock ICS files and converted them to ftf files
I think the internal memory chip is faulty or something. Or it wouldn't even boot in the first place?
Flashing a stock kernel with flashtool usually does the job for men when that happens...
negus40 said:
Flashing a stock kernel with flashtool usually does the job for men when that happens...
Click to expand...
Click to collapse
flash any firmware via Flashtol
firmware here : http://forum.xda-developers.com/showthread.php?t=1627627
Flashtool here : http://androxyde.github.io/index.html?1365876195000
_ziant_ said:
flash any firmware via Flashtol
firmware here : http://forum.xda-developers.com/showthread.php?t=1627627
Flashtool here : http://androxyde.github.io/index.html?1365876195000
Click to expand...
Click to collapse
Thanks. Did this a hundred times. Still not working It may be a hardware problem
Guys please help me
Guys please help me. I rooted, unlocked bootloaders and unbricked android phones many times before but I just don't know what to do now. I tried flashing with flashtool 10000 times, everything goes ok but the phone won't go past the sony logo. I tried removing the battery for days. I tried charging for days. I even tried unlocking the bootloader and installing custom kernels. No luck. SEUS said there's no update even though I flashed an old firmware and after unloacking the BL says the phone has modified firmware that cannot be modified , EMMA says no available services. The only thing I didn't try is the test points method but why would I?
Anyone has any idea what's going on? I don't have the money for another phone right now
Anyone??
neofyt05 said:
Guys please help me. I rooted, unlocked bootloaders and unbricked android phones many times before but I just don't know what to do now. I tried flashing with flashtool 10000 times, everything goes ok but the phone won't go past the sony logo. I tried removing the battery for days. I tried charging for days. I even tried unlocking the bootloader and installing custom kernels. No luck. SEUS said there's no update even though I flashed an old firmware and after unloacking the BL says the phone has modified firmware that cannot be modified , EMMA says no available services. The only thing I didn't try is the test points method but why would I?
Anyone has any idea what's going on? I don't have the money for another phone right now
Click to expand...
Click to collapse
What did you do before? Did you flash anything or what happend?
same with me, stucked. ><
Kiraichi said:
same with me, stucked. ><
Click to expand...
Click to collapse
Then read through the thread or Google. There is enough information on how to restore your Phone in this thread alone, never mind the rest of the forum or numerous threads that have been started in the last few months.
Sent from Myushi
mihahn said:
What did you do before? Did you flash anything or what happend?
Click to expand...
Click to collapse
The phone was rooted with a custom ROM (Zelly Cream 2.0). The rom was flashed weeks before that happened. I was on the plane playing games on the phone. Turned it off for landing. Tried turning it on after the plane landed and it was stuck on the sony logo. I could get into the CWM and used the Aroma installer using the keys as the touchscreen would not work.