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[Q] [Really Need Help] Xperia Neo would not start, only shows "sony ericsson" :(
Hi guys, I am new to this forum and a new smartphone user.
Last night I was updating my phone through PC companion, but the software dies half way for some unknown reason. Since then I could not turn on my phone.. It will only vibrates, shows "Sony Ericsson", and then an image of yellow triangle with an exclamation mark shows up, then it is turned off again. I tried charging, restarting my pc companion software to try to update my phone, but none of them work.
I saw some threads here and it seems that there are possible solutions, but because the terminology is quite strange to me I could not fully understand what I have to do What is a flashtool and SEUS? I tried to search them up on the net but the downloads seem to be unavailable?? I must be missing something here.
If anyone can help me with simple terminology I will really really appreciate it.. Thanks a lot!
Your phone's boot loader unlocked or not & if yes what method?(s1tool,official SE or setool2 paid) ? Here's a good tutorial about flashtool.
lilbunnyf said:
Hi guys, I am new to this forum and a new smartphone user.
Last night I was updating my phone through PC companion, but the software dies half way for some unknown reason. Since then I could not turn on my phone.. It will only vibrates, shows "Sony Ericsson", and then an image of yellow triangle with an exclamation mark shows up, then it is turned off again. I tried charging, restarting my pc companion software to try to update my phone, but none of them work.
I saw some threads here and it seems that there are possible solutions, but because the terminology is quite strange to me I could not fully understand what I have to do What is a flashtool and SEUS? I tried to search them up on the net but the downloads seem to be unavailable?? I must be missing something here.
If anyone can help me with simple terminology I will really really appreciate it.. Thanks a lot!
Click to expand...
Click to collapse
Hi,
This is my suggestion:
first download FlashTool_0.2.9.1_FOTAUnbrick
http://forum.xda-developers.com/showthread.php?t=1126358
Follow instructions (if u familiar with updating with sony ericsson pc companion, this u can do)
Simple, start FlashTool_0.2.9.1_FOTAUnbrick, click flash. Choose loader.sin on the right. Then click OK,
Turn of phone, hold in back button while connect phone with usb cable.
See its flashing, wait til its done, unplug phone,. try to boot up phone.
I am also a newbie, but this worked for me
pls give me a link to download SEUS, for xperia neo pls. pls help I am having the same problem pls help,
emailprashanthvg said:
pls give me a link to download SEUS, for xperia neo pls. pls help I am having the same problem pls help,
Click to expand...
Click to collapse
Try: http://dl-www.sonyericsson.com/cws/download/1/110/61/1323075336/Update_Service_Setup-2.11.12.5.exe
Guys dont panic if you bricked your phone go through the Xperia neo Forums and im sure you can unbrick your phone i have bricked my phone 2 times and i was able to unbrick !
http://forum.xda-developers.com/show....php?t=1126358 ...even i suggest this page because this is were i was able to unbrick my phone successfully !
Thank you guys! My phone is finally working again!
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
Good! Enjoy your neo!
abhinav333 said:
Guys dont panic if you bricked your phone go through the Xperia neo Forums and im sure you can unbrick your phone i have bricked my phone 2 times and i was able to unbrick !
http://forum.xda-developers.com/show....php?t=1126358 ...even i suggest this page because this is were i was able to unbrick my phone successfully !
Click to expand...
Click to collapse
I don't think link is right mate, 404 page not found
Anyway @lilbunnyf if your phones boot loader is unlocked using s1tool method do not use seus or pc companion.As I read in forum this can brick your phone.Try flashtool.If you got a locked boot loader or patched one with setool2 then you can use pc companion(this thing saved my phone like 5-6 times now after kinda bricking it with roms kudos se for this xD)
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
oh xD didn't saw this,Good
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
dioggo92 said:
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
Click to expand...
Click to collapse
LOL so your are ready to brick your phone !
dioggo92 said:
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
Click to expand...
Click to collapse
Most likely the post #3. That should help.
I have the same problem...
but mine already unlock using s1tool, rooted using zergexploit and using cwm...
i wanted to install se tweak so i use cwm the installation is complete after rebooting my phone is bricked... so please... im begging help me...
i've tried using flashtool to reflash to stock but i cant get my phone connected... it seems i cant go to fastboot mode...
I managed to get stuck in a boot loop today. I have a locked bootloader and SEUS did the job, so I guess that is the best solution for the problem mentioned by OP.
JOeYJAcX said:
I have the same problem...
but mine already unlock using s1tool, rooted using zergexploit and using cwm...
i wanted to install se tweak so i use cwm the installation is complete after rebooting my phone is bricked... so please... im begging help me...
i've tried using flashtool to reflash to stock but i cant get my phone connected... it seems i cant go to fastboot mode...
Click to expand...
Click to collapse
Since you unlock it via s1tool, you should still be able to use SEUS.
Anw, why fastboot mode? Have you tried to connect it in flashmode?
I know its probably against the rules to post a question in this section but I really need help,
I know that there are many threads discussing the same issue but believe me I read them & it didnt work with me ! , so my phone wont turn on it just blinks red led 3 times that means that my battery is drained out but when I leave a while to charge it turns to green for a few minutes then the led is turned off , while its green its identifiable by the computer & flashtool & seus but when I try to flash/repair/update it gets stuck
btw it doesnt show the SonyEricsson logo when the led is green ; can anyone help me plz ? is it a software issue,battery or hardware ?? plz help !
Note: my phone was dropped heavily & I read on some forums that the fall may have caused damage to the USB port thats why itsnt charging is that true ?!
Note2: I was able to charge my battery and now when I connect the USB the computer recognize it but it wont flash using flashtool or repair/update ?!!
Have you found a solution? I´m having the same issue!
generally this indicates flash ic fault .
this is a common problem in SE phones .
lalitjsraks said:
generally this indicates flash ic fault .
this is a common problem in SE phones .
Click to expand...
Click to collapse
can this ic be repaired or changed or do I have to change the whole motherboard because some people told me that I would have to change the whole thing !! and others said that it can be fixed !! HELP !! XS
cool_007 said:
can this ic be repaired or changed or do I have to change the whole motherboard because some people told me that I would have to change the whole thing !! and others said that it can be fixed !! HELP !! XS
Click to expand...
Click to collapse
did u download latest flashtool?????
which one are you using?
x10forevers said:
did u download latest flashtool?????
which one are you using?
Click to expand...
Click to collapse
0.6.7.0 it gets to 12% & stops !
cool_007 said:
0.6.7.0 it gets to 12% & stops !
Click to expand...
Click to collapse
did u try removing seus and pccompanion from ur pc???
coz once i got struck at the same point and i tried to remove the seus and pccompanion and after that i got to flash it through the flashtool....
i don't have ny idea how it worked but it worked for me...
it might help.....
x10forevers said:
did u try removing seus and pccompanion from ur pc???
coz once i got struck at the same point and i tried to remove the seus and pccompanion and after that i got to flash it through the flashtool....
i don't have ny idea how it worked but it worked for me...
it might help.....
Click to expand...
Click to collapse
right now the computer wont even recognize the phone , the phone just keeps blinking red ! , but if I charge the battery using a desktop charger the computer recognizes it for a few moments till I start to flash then it gets stuck ! btw I appreciate ur help
cool_007 said:
right now the computer wont even recognize the phone , the phone just keeps blinking red ! , but if I charge the battery using a desktop charger the computer recognizes it for a few moments till I start to flash then it gets stuck ! btw I appreciate ur help
Click to expand...
Click to collapse
remove ur battery out for good 10 minutes
and than immediately after put battery in phone
and connect in flash mode....
if computer is not recognized ur phone after uninstalling the seus and pc companion install drivers frm the folder of flashtool
there is the folder named driver u can find drivers from ther
x10forevers said:
remove ur battery out for good 10 minutes
and than immediately after put battery in phone
and connect in flash mode....
Click to expand...
Click to collapse
tried it before and it didnt work ! I'm beginning to lose hope
cool_007 said:
tried it before and it didnt work ! I'm beginning to lose hope
Click to expand...
Click to collapse
did u install drivers from flashtool folder???
x10forevers said:
did u install drivers from flashtool folder???
Click to expand...
Click to collapse
its already installed cuz when i charge the battery for a while the computer recognizes the phone SEMC Flash
cool_007 said:
its already installed cuz when i charge the battery for a while the computer recognizes the phone SEMC Flash
Click to expand...
Click to collapse
the only thing u can do is use another pc to flash it which never had the pc companion or seus and try to flash it from there...
Remember that u also need to remove the registry entries for pccompanion and any other se app on your pc.. then reinstall drivers for flashtool.
Sent from my X10 using XDA App
x10forevers said:
did u try removing seus and pccompanion from ur pc???
coz once i got struck at the same point and i tried to remove the seus and pccompanion and after that i got to flash it through the flashtool....
i don't have ny idea how it worked but it worked for me...
it might help.....
Click to expand...
Click to collapse
Coz of 2 application installed to manage a common device so they were sure in conflict
Sent from my X10 using XDA App
Hello maybe its a flashtool bug or something with dalvik-cache or battery stats i am not sure someone correct me if wrong. I recently installed fxp109 cm7.2 and noticed it has a new version of the flashtool if correct its now 6.8.0, maybe the older ones are good and i saw u used 6.7.0 maybe the 6.8.0 works or older version then 6.7.0, Maybe it works if u can remove the drivers in device manager and try to reinstall them with SE gordon gate drivers i am not sure if this will solve ur problem but is worth trying i gues. P.S Greets from holland and i hope it helped if u tryed.
Sent from my X10i using XDA
you are the best thanks i removed pc companion and update service and it passed the 12 %
Hi
My experia ray is died now
I've flashed " ICS pureness " and work correctly .
then I try to flash baseband , which come with the rom .
the phone reboot then stop working !
No power
No lights ! ( green or blue )
No vibration
not recognize with the laptop
I can't boot with fastboot nor flashmode !
I can see him as a " QHSUSB_DLOAD "
==============
any help ?
any idea ?
please.
hi
u can use wotanserver it ll solve
If can't solve you have to find someone who have octopusbox or other..
wotanserver : It can't descover my phone .
octopusbox : I'm from Syria , here I can't find or bey like this tools
can I make it on my home ?!
thanks
ahmad.omr said:
wotanserver : It can't descover my phone .
octopusbox : I'm from Syria , here I can't find or bey like this tools
can I make it on my home ?!
thanks
Click to expand...
Click to collapse
And you can connect thru Flastools?
Xmasp said:
And you can connect thru Flastools?
Click to expand...
Click to collapse
It can't find my phone !
This happened to me in february with my Xperia X8. The weird thing is I totally killed my phone trying to opening the bootloader, but you say your Ray is dead 'cause you installed Pureness and flashed a baseband; I'm not an expert but I think flashing the baseband messed with the bootloader, of course, if I'm wrong please someone correct me.
I tried to revive my X8 with all methods I found around the web, with no results. The only advice I can give is trying to find a person with Medusa Box and see if he can bring your Ray back to life, but this may be quite hard.
Or... Sending to SONY support, maybe they could fix it, as you didn't touch the bootloader, but if it was already unlocked, then they wouldn't do anything for you.
send it to sony support, if you still have warranty but unlocked bootloader, then they will charge some fees, if you still have warranty and didnt unlocked bootloader, maybe they'll fix it for free, but if you dont have warranty chances are they wont fix it for you.
XrayCharles said:
send it to sony support, if you still have warranty but unlocked bootloader, then they will charge some fees, if you still have warranty and didnt unlocked bootloader, maybe they'll fix it for free, but if you dont have warranty chances are they wont fix it for you.
Click to expand...
Click to collapse
did you try and fix with seus/sus.....if it doesn't won't to work try these instructions: http://forum.xda-developers.com/showthread.php?t=1492805&highlight=unbrick
I think if u flash baseband, the phone should be back to factory reset...
I have flashed via flashtool new baseband on stock rom ics, from .72 to .77
After reboot,all of my apps have gone..just like we buy a new phone...
But i dont know in pureness (custom rom)... is that baseband made the phone to factory reset or not...
I think u should inject ur phone with JTAG.. This somekind of stuff that sony nor samsung have at the customer service...
It used to hardbricked phone
Sent from my ST18i using xda premium
ahmad.omr said:
Hi
My experia ray is died now
I've flashed " ICS pureness " and work correctly .
then I try to flash baseband , which come with the rom .
the phone reboot then stop working !
No power
No lights ! ( green or blue )
No vibration
not recognize with the laptop
I can't boot with fastboot nor flashmode !
I can see him as a " QHSUSB_DLOAD "
==============
any help ?
any idea ?
please.
Click to expand...
Click to collapse
how did you get to this mode?
This mode basically is under qualcomm usb download mode. I'm not sure but you can try to search under htc forum where got lot of powerful dev for this prob. I think you have to install like qualcomm usb driver in order for the phone to be properly detected by the computer. Then you need some kind of qualcomm program in order to use the phone with? probably qms or something? try google for "QHSUSB_DLOAD"
I had the same situation. nothing will help here. flash memory is dead. so in my case I flashed ics then stock rom and it rebooted and same symptoms . so the only way out was to buy broken xperia ray on ebay and change phone's "motherboard"
Hi,
So around early 2012 , I connected my mother's Xperia Neo to my pc , it installed something called sony ericsson companion or something related to PC connectivity. Once I started it up , it said Update Found for your device , Android ICS 4.0.4 , so I was about to click update , but I was afraid of data getting wiped.
However , I've created a backup and I've seen many friends do sony Ericsson updates , and no files were lost or moved or corrupted , so I got my hopes high. I've tried today to update my mother's phone , About>Update>Update and it said no updates found -_- , the PC told me there's an update! How it is not available now? Even the program it installed doesn't work anymore , so I can't check to see if there are any updates.
Please help me and thanks!
Recap:
How to get ICS for Neo Officialy?
Gingerbread to ICS is a rather large update, so it is not availble OTA (over the air) on the phone. You have to connect to the pc and update. No files will be lost, although the performance would be quite bad to say the least. You should tell your mum that you are going to mess up her phone.
Don't update, if you mother is familiar with Gingerbread otherwise she will complain about its slowness and learning again the new stuff.
zmbutt said:
Don't update, if you mother is familiar with Gingerbread otherwise she will complain about its slowness and learning again the new stuff.
Click to expand...
Click to collapse
Today my friend updated , and it is normal speed , and BRAVIA enhancer enabled.
I've got the PC Companion working and it is updating , but stuck on Hold the Back key and Plug in. Any Ideas? She knows about the ICS
thethiny said:
Today my friend updated , and it is normal speed , and BRAVIA enhancer enabled.
I've got the PC Companion working and it is updating , but stuck on Hold the Back key and Plug in. Any Ideas? She knows about the ICS
Click to expand...
Click to collapse
I don't get it, you already update it, but stuck on the 1st flashing step
anyways, Hold your "Back" key and plug in the USB Cable to start flashing, otherwise you won't get in flash mode.
zmbutt said:
I don't get it, you already update it, but stuck on the 1st flashing step
anyways, Hold your "Back" key and plug in the USB Cable to start flashing, otherwise you won't get in flash mode.
Click to expand...
Click to collapse
That's the problem , Flash mode isn't working , all I get is a green light , then charging in offline mode.
thethiny said:
That's the problem , Flash mode isn't working , all I get is a green light , then charging in offline mode.
Click to expand...
Click to collapse
Then you are doing it wrong.
you need to follow the instructions as it is ...
First run PC Companion and update let its job done until it says Turn off your phone & unplug the cable (something like that)
here is eXtra noob guide for updating Xperia phone using PC Companion.
[YOUTUBE]
http://www.youtube.com/watch?v=2r0J0eq5ye4[/YOUTUBE]
Sad case..urgent help dis my bday present..parents probaly gonna kill me if dey know
B4 it jz stuckrd at sony logo..now..it shows out a triangle icon with a phone below it
I tried flashtool and seus..ended up USB DEVICE UNREGCONIZED when 43% somehing..
Info:
4.0.4
4.1.b.0.587
neov
Comp pentium
Battery fully charged before doing it
ItsNick said:
Sad case..urgent help dis my bday present..parents probaly gonna kill me if dey know
B4 it jz stuckrd at sony logo..now..it shows out a triangle icon with a phone below it
I tried flashtool and seus..ended up USB DEVICE UNREGCONIZED when 43% somehing..
Info:
4.0.4
4.1.b.0.587
neov
Comp pentium
Battery fully charged before doing it
Click to expand...
Click to collapse
I had the exact same problem. I would update from Gb to ics with seus and then for a reason flashing would stop. When i tried to boot my phone it showed a triange or a ! i dont remember. I tried again and again and i couldnt fix it. But after many attempts it finally worked.
Just keep on trying.
martirio3000 said:
I had the exact same problem. I would update from Gb to ics with seus and then for a reason flashing would stop. When i tried to boot my phone it showed a triange or a ! i dont remember. I tried again and again and i couldnt fix it. But after many attempts it finally worked.
Just keep on trying.
Click to expand...
Click to collapse
Thanks it works like 10times++^^
THX