[Q] Samsung stuck in service mode? - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

One of our wonderful employees got this tablet stuck in this mode and i can not seem to remove the mode or any thing.
I have tried disabling the p3 menu with no luck.
Tried factory reset with cache wipe as well.
See attachment.
Perhaps I am just searching for the wrong term??

Related

[q] m886 mercury ( cricket) hard reset doesnt do anything???

HEY YALL...ok this cricket mercury m886 a customer brought in to do a factory reset but the hard reset from recovery doesnt do anything..just goes back to the pattern lock screen?? what gives? i tried many times, it says in recovert its completed and i did a wipe cache but still same results? any help will be highly appreciated!! thanks
i have the same problem,i get to purple screen try toreplace the custom recovery.img,but i restart the phone is restore original recovery.img
I also had this problem with my friends tablet, It was an alcatel tablet, I was able to access recovery mode and I wiped data but nothing happened. My friend found a hole at the back of the tablet and inserted a push pin and there it is it was wiped! Maybe there's something like a button in your device to factory reset it?

Samsung Galaxy 10.1 Stuck on Logo Screen

Hi, I recently rooted my Samsung Galaxy Tab 10.1 and everything was working fine. A couple of months later, I put the tablet in airplane mode because I didn't want to drain the battery when I wasn't at home. When I got home and removed it off airplane mode, the device appeared to be frozen so I held the power down to restart it; this normally fixed most issues I've had with it.
Only this time, it boots to the screen with the Samsung logo and is just stuck there. I was wondering since I did root my tablet, is there any way to restart it properly without doing a factory reset which will cause me to lose all my data/apps, etc...
Did you try to restart device from recovery?
Could you please describe what you mean by boot to recovery?
Hold power+volume down, you will be directed to recovery, there choose reboot device, if that wont help try factory reset, or flash stock rom through Odin
Any solutions that would not wipe the data?
If not is there a way for me to access the data and save it prior to me doing the factory wipe like hooking it up to my pc and transferring the data?
I have recovery but noticed I never took a backup. I am wondering if I did a backup now and did a factory wipe; would it wipe out the recovery/root? If not; would I be able to restore the backup and get my data back?
I tried the wiping cache but no luck; still just goes to the logo screen and no further.
Gorath190 said:
Any solutions that would not wipe the data?
If not is there a way for me to access the data and save it prior to me doing the factory wipe like hooking it up to my pc and transferring the data?
I have recovery but noticed I never took a backup. I am wondering if I did a backup now and did a factory wipe; would it wipe out the recovery/root? If not; would I be able to restore the backup and get my data back?
I tried the wiping cache but no luck; still just goes to the logo screen and no further.
Click to expand...
Click to collapse
I had this same problem on my tab. However, I just got out of it using the RECOVERY mode as was explained above.
It will not wipe your data. Just choose the option to reboot the system and that will fix it for you. I had same concern about wiping my data so when I saw that reboot option, I selected it and it has helped to rectify my issues. My tab has finally boot completely and I'm once again able to use my tab.

Brick after factory reset

My watch was not being detected by my new phone so I decided to give the ol factory reset a try. and when I did this it got stuck in a infinite boot loop. I did the reset button on the back and it wont fastboot now. have tried to clear all data in the recovery mode but it still has the same problem, see video:
https://www.youtube.com/watch?v=Q4ps1LmUZbQ
anyone know what I can do to fix my watch?
going to RMA the watch next week hopefully if I cant fix the problem.

MDM does not allow factory reset SM-T230

Someone please help.
The last three nights I've been trying to recover an SM-T230 UK Samsung Tab 4 Wifi to factory ROM. This was a former live demo unit, I managed to get very cheaply.
The following is what I've done thus far:
- Removed Samsung Retail Mode using the 5444 code followed by the enabling of the factory reset function using the code M729Q16K8546.
This left me with a firmware that seemingly worked fine.
- I then went to recover to stock (minus demo mode) using home, vol up and power. When I selected the recovery option the message "MDM does not allow factory reset".
- Rebooted automatically. So checked the recovery option in the operating system. This was greyed out, so couldn't be selected.
- I then downloaded the stock firmware and recovered using Odin. This gave me back the option to recover within the operating system. But still the MDM arose when trying to using the button method to recover.
- I installed TWRP recovery firmware. Used this to wipe all data and recover the tablet to factory condition. This removed the OS at the same time. Upon reboot allowed the device to be rooted with SU.
- Then put the device into download mode, and re-installed the stock rom.
The device booted into the setup screen, as if completely wiped and reinstalled. However, although I can now recover from inside the menu, MDM message still shows if I try the pwr+volup+home buttons. I have tried multiple times to wipe and clear cache. The device works, but I need that button recovery method.
Sorry for the long post.
Thanks,
Carl.
CarlP251 said:
Someone please help.
The last three nights I've been trying to recover an SM-T230 UK Samsung Tab 4 Wifi to factory ROM. This was a former live demo unit, I managed to get very cheaply.
The following is what I've done thus far:
- Removed Samsung Retail Mode using the 5444 code followed by the enabling of the factory reset function using the code M729Q16K8546.
This left me with a firmware that seemingly worked fine.
- I then went to recover to stock (minus demo mode) using home, vol up and power. When I selected the recovery option the message "MDM does not allow factory reset".
- Rebooted automatically. So checked the recovery option in the operating system. This was greyed out, so couldn't be selected.
- I then downloaded the stock firmware and recovered using Odin. This gave me back the option to recover within the operating system. But still the MDM arose when trying to using the button method to recover.
- I installed TWRP recovery firmware. Used this to wipe all data and recover the tablet to factory condition. This removed the OS at the same time. Upon reboot allowed the device to be rooted with SU.
- Then put the device into download mode, and re-installed the stock rom.
The device booted into the setup screen, as if completely wiped and reinstalled. However, although I can now recover from inside the menu, MDM message still shows if I try the pwr+volup+home buttons. I have tried multiple times to wipe and clear cache. The device works, but I need that button recovery method.
Sorry for the long post.
Thanks,
Carl.
Click to expand...
Click to collapse
hi got same problem but Odin seems to just keep updating rather than reset. its also removed the demo mode app so i cant remove that. sorry to add on but any advice as you have got futher than me
thanks

Need help, I'm stuck

hey guys,
Currently using the S8+(T-mobile). Randomly decided to check out the app called adHell and I basically got hell. I saw options for permissions and disabling apps. It looked like they were all checked so I said to myself hold on I don't want all these things disabled, so I unchecked them all and left checked only the ones I wanted disabled. This app however I guess works the other way around, and things are considered disabled when they are unchecked.
So I accidentally disabled everything and phone froze, tried to restart and phone will not turn on anymore. I can only get into recovery mode and have cleared cache with no difference. Rebooting to bootloader gets stuck in the download screen. No safe mode either. Seems that I have disabled everything the phone needs to boot up.
Is there a fix for this without selecting the wipe data/factory reset option? Any way to enable things again?
Phone gets stuck on the provider screen logo
AndroidRaven said:
hey guys,
Currently using the S8+(T-mobile). Randomly decided to check out the app called adHell and I basically got hell. I saw options for permissions and disabling apps. It looked like they were all checked so I said to myself hold on I don't want all these things disabled, so I unchecked them all and left checked only the ones I wanted disabled. This app however I guess works the other way around, and things are considered disabled when they are unchecked.
So I accidentally disabled everything and phone froze, tried to restart and phone will not turn on anymore. I can only get into recovery mode and have cleared cache with no difference. Rebooting to bootloader gets stuck in the download screen. No safe mode either. Seems that I have disabled everything the phone needs to boot up.
Is there a fix for this without selecting the wipe data/factory reset option? Any way to enable things again?
Phone gets stuck on the provider screen logo
Click to expand...
Click to collapse
Go to this thread and flash zip file in custom recovery. I hope it help
https://forum.xda-developers.com/showpost.php?p=46437840&postcount=12
Ashwinrg said:
Go to this thread and flash zip file in custom recovery. I hope it help
https://forum.xda-developers.com/showpost.php?p=46437840&postcount=12
Click to expand...
Click to collapse
I am having a problem flashing TWRP onto the phone. Is it even possible to do on the T-mobile variant?

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