Strange...FREEZE - Galaxy S III Q&A, Help & Troubleshooting

Hello
I have my S3 since it was launched and worked perfectly until now.
Since 3 days it started to freeze, a very strange kind of "freeze". If have all off (wireless, 3G, sync etc) works perfect, no problems, any offline app works and games.
I turn on wireless or 3G, I go to google maps... after a while it freezes, I just turn on sync, after a while it freezes too... any internet activity after a while freezes the phone... it's impossible to use it, since it's freezing every time.
The freeze is strange, if it does while I am using the phone, the graphics are still on and working, the lights turn on when I touch the phone but no response, solution: reboot only.
If it freezes while I have the screen off, of course, it's like a brick... reboot also
I tried a hard reset, factory reset, changed rom, cleaned internal memory and hard reset and still the same problem.
Any possible solution without having to return the phone?

you might wanna check this thread out http://forum.xda-developers.com/showthread.php?t=2133401

Related

HTC rose keeps crashing

Hi..
i used the search but could not find anything..
I am having some issues with eh phone..
it freezes up when even i want to use it..
i can use it for a few minutes and then freezes up.
everything goes really slow or just doesn't react.
i didn't open anything special
just tried a hard reset..
only added google maps but didn't open it.
have exchange and hotmail syncing.
that's it..
soft reset helps for a few minutes and then it crashes again..
i really have no clue why this happens..
does anybody have a suggestion that i could try?
Thxn!
Well, could be simply a hardware problem (either a faulty one or f.i. a loose connection after dropping it).
Do you use your S740 only since a short while (new device) or have these problems started after a while ?
I use it now for a year and 4 months (actually with quite a few apps installed) and it's incredibly stable.
Sometimes it gets a bit slow, and then I do a soft reset.
But thats maybe bi-weekly.
I suspect that using McGuider navigation software alongside other apps (like Opera mini/java and Audio Notes and always bluetooth on) is the cause most of the time.
Only with SmartToolkit I had some structural problems of freezing.
There's one thing you can try:
I did read in some cases with people with serious problems, who needed a hard-reset, that only after a few hard resets their S740 again worked as new.
So try a few more hard-resets.
good luck
peseta said:
Well, could be simply a hardware problem (either a faulty one or f.i. a loose connection after dropping it).
Do you use your S740 only since a short while (new device) or have these problems started after a while ?
I use it now for a year and 4 months (actually with quite a few apps installed) and it's incredibly stable.
Sometimes it gets a bit slow, and then I do a soft reset.
But thats maybe bi-weekly.
I suspect that using McGuider navigation software alongside other apps (like Opera mini/java and Audio Notes and always bluetooth on) is the cause most of the time.
Only with SmartToolkit I had some structural problems of freezing.
There's one thing you can try:
I did read in some cases with people with serious problems, who needed a hard-reset, that only after a few hard resets their S740 again worked as new.
So try a few more hard-resets.
good luck
Click to expand...
Click to collapse
Thank you for the reply..
its not a new phone..
worked perfect the last couple of months.
this just started this week..
I will try doing a few more hard resets.
Hope that works...
Thanks so far!
Hy
I had the same problems after Hard Reset.I fixed it by Loading the akku to 100%,Switching off the phone,Removing the akku,Removing the SIM,Removing the StorageCard,Insert the Akku,Hold Down the Volume down button+the button in the middle of the cursor und short press on the power button and folow the text on the screen!Let the phone finish all and let it reboot and let it install all the original stuff!After a few reboots and when the phone seams to be finished you can install the Sim and start the phone again,let it install all the provider stuff,when its finished you can install the Storage....if you let the sim and the storage in the phone and make a reset something wents wrong at installing!
MFG

[Q] Lock Screen Won't Stay Off

Sunday, I started having a problem where my phone (AT&T Galaxy Note 2) would bring itself out of the lock screen without me touching anything. The screen will stay on for 10-15 seconds and then shut off again. It will then stay off anywhere from a few seconds to a few minutes.
Very odd, right? I figured I downloaded a bad app that was causing the issue. I removed practically every app I could (I wasn't going to go through all of them to see which had permissions to bring the phone out of standby). It still kept doing the same thing.
So I did a hard reset on the phone. That should clear everything, right? The problem still kept happening.
I start thinking maybe it's a hardware issue... EXCEPT for it doesn't happen when the phone is in Airplane Mode! Which brings me back around to thinking it's some rogue app, but it still happens even when there's nothing but the default software installed from after a hard reset. It can't be the power button or a bad proximity sensor if it doesn't happen in Airplane Mode, right?
So I took it to the AT&T store and I didn't expect much. The one guy tried to play with my settings and didn't find anything wrong. He took it to the manager in the back room and the manager said I should do a hard reset (ignoring the fact that I told his employee I already had done so twice).
I've looked for answers online. The ones I've found I've tried. I've removed all applications. I've changed the screen time outs. I've even downloaded a Lock Screen replacement program. I've tried using anti-virus to scan for problems. It starts to happen again immediately after I perform the hard reset. I've moved the brightness settings. I've removed the S-Pen thinking it might be causing issues. I've turned on and off motion options. I've turned on and off wi-fi, GPS, screen rotation, multi-window, etc. Power Saving mode doesn't help. Blocking Mode doesn't help. The only thing that works is Airplane Mode.
I have NOT tried rooting my phone. I'm scared to do so, even though I'm a UNIX admin and a techie and shouldn't be scared of something like this.
Has anyone ever experienced this? I'm running whatever the normal, latest AT&T android version (4.1.2) for the Note 2. This is killing my battery and reducing screen life (is that a big deal though? I don't know).

[Q] Galaxy S3 I9300 - started freezing randomly but screen plays animation

Hey guys. My S3 started freezing randomly a few days ago. What happens is that I will be playing with it and then it will literary become unresponsive along with the hardware buttons except the power button. The weird thing is that the animation on the screen is still active: say I was writing a text and the little blinking bar keeps blinking as if nothing is wrong but the phone is simply unresponsive.
I did a factory reset and it is still happening.
Anyone have any idea what the heck is happening? Is it hardware or software related?
Have a read of the freezing thread in general forum, sounds like the operating system is dealing with bad memory blocks.
Well, same thing happens to me, i looked up on that tread about bad memory blocks: well i even tested the memory and works fine, no bad memory sectors, my hardware power button responds to restart (no need to pull out battery). When it does freeze it doesn't unfreeze at all after some time ( i once let it unfreeze for entire night on charger and it stood on the same screen after 8+ hours). I even reinstalled a different software (JB 4.1.3 Darky edition) and it freezes very rarely now but when it does, it's still same kind of freeze. When it freezes it freezes mostly on Twitter app but sometimes random app. I don't know now is it really a faulty memory or just software bugs... btw dummy file didn't freeze my phone (to be clear) after i reinstalled the software, but did it before on old one
Help! Galaxy's freezing!
Hello,
I have exactly the same problem, when phone freezes nothing works except power button, when pressing it about 10 seconds, the phone reboots. I have exactly the same model (GT-I9300), but Lithuanian. The freezing lasts from 10 minutes to an infinite time. All the freezing started about three weeks ago, when google play started updating iron man game. I tried dummy file geterator, the phone hasnt freezed at all, but the phone freezes randomly when opening internet, other apps or just anytime, even when phone is on stand by. I tried flashing DarkyRom 4.1.2 XXEMB1, but the phone started freezing even more, then i recovered from the Nandroid backup, and the phone is now freezing not so frequently, about 1 freeze in 2-3 days, but it still freezes, and i also have a strange "Process com.google.process.gapps has stopped working" problem. I tried every solution to this problem, but none of them works. Also, i think it is somehow connected to the freezes, because after those messages phone freezes sometimes. I dont know how to solve these super annoying problems, because i tried nearly everything, and nothing works. I think this might be a hardware issue, and that i should buy a new phone. If you know somehing, help me!

Galaxy SIIX SGH-T989D crashing issues

Hi,
I'm looking for some general advice and troubleshooting for my phone's issues. My phone started crashing very often, sometimes at complete random, as well as when I was using it fairly heavily (any app that froze my phone for a second before loading before the crashing would now crash my phone). Sometimes it would reboot fine, other times it would bootloop once or twice before reloading fine. I previously tried doing a factory reset, removing my external microSD card, and updating everything via Kies and nothing worked.
I got bored and rooted my phone, did a full wipe, and flashed the latest Infamous update. The problem was still there but it wouldn't crash as often while using it because my phone could handle higher app activity but it's still there. Oddly enough, after flashing Infamous, it often fails to reboot and so I have to do a battery pull before turning it back on, otherwise it won't even vibrate after holding the power button.
I'm just wondering if you guys have any idea what the issue could be. Is it likely still something I can fix? Is this potentially a battery issue or is it a hardware issue?
Thanks so much!
jasonale said:
Hi,
I'm looking for some general advice and troubleshooting for my phone's issues. My phone started crashing very often, sometimes at complete random, as well as when I was using it fairly heavily (any app that froze my phone for a second before loading before the crashing would now crash my phone). Sometimes it would reboot fine, other times it would bootloop once or twice before reloading fine. I previously tried doing a factory reset, removing my external microSD card, and updating everything via Kies and nothing worked.
I got bored and rooted my phone, did a full wipe, and flashed the latest Infamous update. The problem was still there but it wouldn't crash as often while using it because my phone could handle higher app activity but it's still there. Oddly enough, after flashing Infamous, it often fails to reboot and so I have to do a battery pull before turning it back on, otherwise it won't even vibrate after holding the power button.
I'm just wondering if you guys have any idea what the issue could be. Is it likely still something I can fix? Is this potentially a battery issue or is it a hardware issue?
Thanks so much!
Click to expand...
Click to collapse
So when your phone have become unstable , in what condition it was ? did you ever flash it before ... so my s2x did the same thing afer a update with odin on 4.2 ... so i have reflashed it and evrything was working good after

Random Reboots and Frustrations T_T

So recently I have been having random reboots for my s6 edge (SM-G925W8) running G925W8VLU2AOG2 stock
I am not sure whats going on but when i'm at home the phone seems to be fine when connected to wifi, bluetooth etc.
As soon as I got to my university and im listening to music with Wifi turned on I believe the phone just randomly starts restarting and I cant stop seem to stop it until the phone runs out of battery, it'll keep on rebooting. I have a theory that maybe the wifi is somehow conflicting but again im not sure. The phone works fine at home....
There seems to be too many variables at play and I have no idea how to solve this
I desperately need my phone for school and personal stuff
Troubleshooting steps I have taken
- FULL factory reset with ODIN (wiped everything)
- Tried Safe mode didnt help.
I would just to bump and update you guys that I have confirmed its the wifi causing it. Everytime i connect to my school wifi , my phone just starts rebooting randomly and just keeps going. Now the question is how do i solve this =/

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