Hello all,
My GS3 is not able to boot up. No matter if I press only the power button or press DOWN+HOME+POWER, the screen just keep black. Nothing responses.
I have found many threads about bricked or SDS etc, there's no any help.
Do you guys have any suggestions? Becacuse I am abroad recently and not easy to send it to the service center in UK.
nothing else to do
Try another battery, leaving it plugged into the charger for an hour.
Does the red light or charging screen appear when you attach to the charger?
If download mode doesn't work and the above also fails then it's dead and only service can help you.
boomboomer said:
Try another battery, leaving it plugged into the charger for an hour.
Does the red light or charging screen appear when you attach to the charger?
If download mode doesn't work and the above also fails then it's dead and only service can help you.
Click to expand...
Click to collapse
Thanks for your info.
I tried all above methods, but all failed. I hope that the phone is still in warranty. I bid it on eBay a year ago and have no idea about how long the previous owner had used it.
Related
Hi I just recently bought an HTC HD2 and I got it used. I checked out the phone pretty well and it worked fine when I purchased it. I got home and the battery was dying and eventually died before I got a chance to charge it. So I left it on the charger, the LED light came on and was flashing as if it was charging so I went out for a bit. Once I came back I noticed the LED wasn't on anymore so I tried to start up the phone and the phone wouldn't turn on. I took out the battery and put it back in still nothing. I've even tried using a different battery and still have the same results. I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button and I cant get it to start up at all. Anyone have any ideas as to what could be wrong?
knowgood said:
Hi I just recently bought an HTC HD2 and I got it used. I checked out the phone pretty well and it worked fine when I purchased it. I got home and the battery was dying and eventually died before I got a chance to charge it. So I left it on the charger, the LED light came on and was flashing as if it was charging so I went out for a bit. Once I came back I noticed the LED wasn't on anymore so I tried to start up the phone and the phone wouldn't turn on. I took out the battery and put it back in still nothing. I've even tried using a different battery and still have the same results. I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button and I cant get it to start up at all. Anyone have any ideas as to what could be wrong?
Click to expand...
Click to collapse
When battery is charging the LED does not flash. Normally it just lights in orange. Are you sure that the second battery you used was well charged? Take a tester and measure the voltage on the battery pads - it must show some 3.8 volts. You may check also if your battery is charging on some other phone to confirm that it is healthy before to decide that phone is dead.
warranty...
DN41
DN41 said:
warranty...
DN41
Click to expand...
Click to collapse
deffinately, dont even bother messing with it, get it changed.
knowgood said:
I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button
Click to expand...
Click to collapse
just shows what tmo customer support know, , , thats a hard reset they've described, not entering bootloader.
Ok so on my lunch break I went to the t-mobile store and told them my problem, for some reason they were able to get my phone to somewhat charge and start up. So its for sure the battery. I have no idea why the secondary battery I used had no effect on the phone. After work I'm going to go find a new battery and hopefully this will solve the problem. I'll keep you guys posted.
winner!
.....
HI First time here for me.
I was surfing the net on my t989 and the screen went black. I try to restart but the phone vibrates for one second and nothing happens. I took out the battery and SIM card and put back the battery, push ON button, phone vibrates but do not start. I try to charge but it vibrates every 5 seconds, but it doesn't start. The phone is new - one month - just install 9-10 aplications. Please help. Thanks
Same thing happened to my SGS..power IC was damaged in mine.
Sent from my GT-I9100 using Tapatalk
Have you underclocked/undervolted it at any stage? If so, try using ODIN to restore to stock, if you can even get into Download Mode. If not, send it into a Samsung Service Center.
Yes it sounds like it is not charging and the battery is flat! With the phone OFF you should briefly see a picture of the battery when you plug the phone into the charger.
Try putting in a fully charged battery from an another S2.
Can you get to Download mode (Powered off, press Vol up+Home+Power at the same time) or Recovery mode (Powered off, press Vol up+Home+Power)? If not, then you're in really bad waters...
Hi,
Thank you for your answer. I did't do anything to this phone since I bought it. Just 9 apps dowloaded. Worked fine and yesterday it got dead. I just do light web surf and some emails. Do you have any idea, please? I hate to have to returned since I'm in Canada and I couldn't even register this phone with samsund.com sice it is allowed only US addresses.
grasote said:
Hi,
Thank you for your answer. I did't do anything to this phone since I bought it. Just 9 apps dowloaded. Worked fine and yesterday it got dead. I just do light web surf and some emails. Do you have any idea, please? I hate to have to returned since I'm in Canada and I couldn't even register this phone with samsund.com sice it is allowed only US addresses.
Click to expand...
Click to collapse
If you can't even get into Download Mode, as detailed above, really you're out of options for the most part. Looks like returning it is your only option.
grasote said:
Hi,
Thank you for your answer. I did't do anything to this phone since I bought it. Just 9 apps dowloaded. Worked fine and yesterday it got dead. I just do light web surf and some emails. Do you have any idea, please? I hate to have to returned since I'm in Canada and I couldn't even register this phone with samsund.com sice it is allowed only US addresses.
Click to expand...
Click to collapse
Luckily for you, as you haven't messed with it, you still have warranty.
may be you are right
First time in XDA-developers, hello everybody.
So this is my story, today i tried to put officialSpanishJB rom to my SGS2. i tryied, but i could make it.
I backuped the old firmware on sd, and wiped the rom. Now, the phone doesn't starts. it is in "black death" mode..
no reacting to anything.. Any suggestions?
(powerbutton+vol up+homebutton, doesn't works) any idea please?
Everybody with a device different than I9100 get out NOW!
Sent from the little guy
Black screen
I have a SGS2 which turn on but the screen stays black have tried to reset and also reload formware but still stays black
Hey guys,
Went to use my phone yesterday, never flashed or anything like that, and it just wouldn't respond. When I plug it in the sony logo flickers every 7 seconds and it won't respond to any button combination for rebooting. When it's not plugged in I can't get any sort of response.
Please tell me someone has encountered this before.
Same problem
Hi I have the same problem. Only is that the screen flickers every 0.5 seconds with SE logo.
I downloaded the repair tool but not abLe to process the repair on my phone. Nothing works. Opened the phone, removed the battery plug, tried to power on the phone without the battery plugged-in, nothing. Please help.
Sony repair wont help me. Apparently there is calcium on the magnetic ports or liquid damage in the phone; no liquid damage at all, phone was never put in water and nor any of the white stickers turned red.
Mikerc21 said:
Hey guys,
Went to use my phone yesterday, never flashed or anything like that, and it just wouldn't respond. When I plug it in the sony logo flickers every 7 seconds and it won't respond to any button combination for rebooting. When it's not plugged in I can't get any sort of response.
Please tell me someone has encountered this before.
Click to expand...
Click to collapse
Maybe due to corrupt software. Try flashing a new firmware using flashtool.
Hey guys, got some update from a repair center I usually deal with. It seems that the motherboard is dead. According to them, it seems that the battery might have been overheating and might have affect the motherboard. I'm going to try to call the sony mobile tech support and see if a repair mailer could be sent to me and going to keep you posted.
Cheers,
Gabriel
I charged my phone night before last and I used it in the morning. I left it on top of the bed when I had to do stuff.
I went to get my phone and my wife said it was warm and that she found it under the blanket. The blue notification light was flashing but I could not get the screen to come on via the power buttom.
I cannot get the phone to respond using any methods.
Could my phone have just died in an instant?
Reseat battery, try getting your phone into recovery
echo124 said:
Reseat battery, try getting your phone into recovery
Click to expand...
Click to collapse
I already reseated the battery.
I cannot get to recovery mode with volume up + power + home.
I dont understand what could have happened.
Blue notification light was flashing. I hit the power button to turn the screen on but the phone did not respond.
I pulled the battery and I put the battery back in but the phone would not power on.
No indication when it is charging.
Kies wont recognize it.
Wont power on, at all.
Stock rom with only a few extra apps. I deleted most of my apps when my phone would randomly lock up.
Could be bad battery. Try getting to recovery as soon as you plug in charger.
echo124 said:
Could be bad battery. Try getting to recovery as soon as you plug in charger.
Click to expand...
Click to collapse
I tried to boot the phone with 3 different chargers with the battery in and battery out.
My charger
My wifes S6 charger
My moms Kindle fire charger.
I tried a total of 6 times to boot the phone, nothing.
Could the motherboard be bad?
Could it be hard bricked?
Could be the battery
Could the phone turn on without the battery while being plugged into charge?
I guess no, try battery from another alpha/new one.
kktkaran said:
I guess no, try battery from another alpha/new one.
Click to expand...
Click to collapse
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
svtfast said:
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
Click to expand...
Click to collapse
It can be Display problem, give it to service centre
Im also facing same issue. its totally dead. can't even charge. replaced battery . i think it might be IC issue.
Help!!!
kktkaran said:
It can be Display problem, give it to service centre
Click to expand...
Click to collapse
I doubt that could be the problem because my computer wont even recognize the phone.
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500