[Q] Phone will not turn on NEED HELP PLEASE - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hi I just recently bought an HTC HD2 and I got it used. I checked out the phone pretty well and it worked fine when I purchased it. I got home and the battery was dying and eventually died before I got a chance to charge it. So I left it on the charger, the LED light came on and was flashing as if it was charging so I went out for a bit. Once I came back I noticed the LED wasn't on anymore so I tried to start up the phone and the phone wouldn't turn on. I took out the battery and put it back in still nothing. I've even tried using a different battery and still have the same results. I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button and I cant get it to start up at all. Anyone have any ideas as to what could be wrong?

knowgood said:
Hi I just recently bought an HTC HD2 and I got it used. I checked out the phone pretty well and it worked fine when I purchased it. I got home and the battery was dying and eventually died before I got a chance to charge it. So I left it on the charger, the LED light came on and was flashing as if it was charging so I went out for a bit. Once I came back I noticed the LED wasn't on anymore so I tried to start up the phone and the phone wouldn't turn on. I took out the battery and put it back in still nothing. I've even tried using a different battery and still have the same results. I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button and I cant get it to start up at all. Anyone have any ideas as to what could be wrong?
Click to expand...
Click to collapse
When battery is charging the LED does not flash. Normally it just lights in orange. Are you sure that the second battery you used was well charged? Take a tester and measure the voltage on the battery pads - it must show some 3.8 volts. You may check also if your battery is charging on some other phone to confirm that it is healthy before to decide that phone is dead.

warranty...
DN41

DN41 said:
warranty...
DN41
Click to expand...
Click to collapse
deffinately, dont even bother messing with it, get it changed.
knowgood said:
I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button
Click to expand...
Click to collapse
just shows what tmo customer support know, , , thats a hard reset they've described, not entering bootloader.

Ok so on my lunch break I went to the t-mobile store and told them my problem, for some reason they were able to get my phone to somewhat charge and start up. So its for sure the battery. I have no idea why the secondary battery I used had no effect on the phone. After work I'm going to go find a new battery and hopefully this will solve the problem. I'll keep you guys posted.

winner!
.....

Related

Amaze 4G wont turn on....Bricked?

So I got my Amaze on Friday, rooted and installed Energy Rom on Saturday, and phone just died on me on Sunday.
I was in the middle of playing Scramble with Friends and phone froze up on me. I had to take the batter out to reset it since the power button was not responsive. After I pulled the battery and put it back in, the phone would turn on.
So i read and read and found out people usually bought new batteries since the most likely culprit was a dead battery. I have a friend with the same phone and tried his battery. I saw the HTC Logo come on for a brief second and then that was it, nothing else. Phone died again and did not turn on (under his batter). I recharged my battery in his phone and tried that as well, but no luck.
Any ideas what went wrong and what I can do to fix this?
The phone is completely dead and not turning on. So that means I can't get into bootloader and recovery.
About Phone:
Unlocked Bootloader
TWRP recovery
Faux Kernel
ENERGY Rom
Any incite on this would be great. Thanks in advance!
Plug it in to the wall charger for 30-45min. Unplug and pull battery again. Put battery back in and you should be good...
Don't be alarmed if the orange led light flashes... It's normal when the phone dies. Be happy you're using twrp and not an old recovery that doesn't have charging while off
http://forum.xda-developers.com/showthread.php?t=1561104
Amaze Bricked
http://forum.xda-developers.com/showthread.php?t=1575191
[Q] Bricked Amaze Won't turn on
I hope that's XBoarder's TWRP 2.0.0...
Sent from my HTC_Amaze_4G using Tapatalk 2
Thanks, i actually read those threads before i posted. I think there are more threads about that but i tried all options and none seemed to work. I will try plugging it in the wall and pulling battery out but the battery is at a 100% charge right now (i can confirm from a friends phone). However, if its just a glitch, then i will try the wall charger trick.
Thanks.
ars88 said:
Thanks, i actually read those threads before i posted. I think there are more threads about that but i tried all options and none seemed to work. I will try plugging it in the wall and pulling battery out but the battery is at a 100% charge right now (i can confirm from a friends phone). However, if its just a glitch, then i will try the wall charger trick.
Thanks.
Click to expand...
Click to collapse
Once you get it booted, I recommend 4EXT recovery... But that's just my opinion
Sent from my HTC_Amaze_4G using Tapatalk 2
Thanks - tried the battery solution but unfortunately it didn't work out for me. Phone just refuses to power up.
Assuming its an official brick.
i have a similar problem, well my battery had charged and running fine for several months, so i unplugged the battery to put my sim on it, and plug it back in when it was booting up it froze on the boot logo, so i took off the battery again so i can reboot it
and ever since it wont come back on, wont either go to the bootloader, so i let it charged all night and nothing happen no led blinking or on, so got my friends amaze's battery to test and it would not do anything at either, right now i am waiting for my replacement, but i hate the fact that this had happen to me
oh wow - well i ordered a replacement as well. I really hope it doesn't come down to a software issue and they don't end up covering the device since it has been rooted.
If the phone is completely dead and non-booting, there's no way for T-Mobile to determine if it's rooted or not. Only until it gets back to HTC to be refurbished could they (HTC) find out but at that point it won't matter to anyone anyhow.
And it couldn't possibly be a software issue. There's something physically defective inside the device that caused it to die.
htc amaze 4g refuse to turn on.
hi all, i'm a newbie here, though i have always loved the XDA. I unlocked my bootloader last night, downloaded and reinstalled my fav apps since i didnt do a backup. while i was downloading the XDA app, my fone freezed and eventually went off. When i tried to get it back on, it got stuck on the white htc screen and later went off after some seconds. It has refused to come on till the time of this post. i really need urgent advice.
I was yet to install a recovery software before the tragedy occurred.

Stock Desire X will not power up

Hey all,
Phone is completely stock never got into flashing roms or anything. Had to ring up my provider to turn on my internet access. They asked me to restart my phone. I held the power button down menu came up, I selected power off phone. From then I have been unable to power it back on.
When left on charge overnight charging LED is orange never turns green.
Tried holding down power button for 10 secs,30 secs nothing.
Tried holding down volume button + power button, nothing.
Tried pressing the button inside the phone when cover off, took out battery basically tried everything possible.
Figuring it might be the battery since when I checked it with a Volt meter the battery was reading 2.9 volts where it should be 3.8v.
Took out my battery from my Incredible S and flipped it since the polarities are different, phone did not respond. I bought a new battery for it anyway just to make sure but they sent me the wrong one that also has the polarity in reverse so flipped it and nothing either. This battery is 3.7v instead of 3.8v but in any case this should probably not make any difference.
The phone just refuses to power on with no signs of malfunction before that.
Anybody have any ideas?
iroczinoz said:
Hey all,
Phone is completely stock never got into flashing roms or anything. Had to ring up my provider to turn on my internet access. They asked me to restart my phone. I held the power button down menu came up, I selected power off phone. From then I have been unable to power it back on.
When left on charge overnight charging LED is orange never turns green.
Tried holding down power button for 10 secs,30 secs nothing.
Tried holding down volume button + power button, nothing.
Tried pressing the button inside the phone when cover off, took out battery basically tried everything possible.
Figuring it might be the battery since when I checked it with a Volt meter the battery was reading 2.9 volts where it should be 3.8v.
Took out my battery from my Incredible S and flipped it since the polarities are different, phone did not respond. I bought a new battery for it anyway just to make sure but they sent me the wrong one that also has the polarity in reverse so flipped it and nothing either. This battery is 3.7v instead of 3.8v but in any case this should probably not make any difference.
The phone just refuses to power on with no signs of malfunction before that.
Anybody have any ideas?
Click to expand...
Click to collapse
Looks like a paperweight. You should use warranty.
dansou901 said:
Looks like a paperweight. You should use warranty.
Click to expand...
Click to collapse
Bummer and it is still under warranty but the problem is I am in Australia at the moment (bought in Europe) Would send to relatives but can't find invoice.
So I am out of luck. I spoke with HTC technical support they were absolutely useless, knew less than me. Last time I ever buy a HTC. Incredible S speaker died about 2 months after warranty. Now this with the Desire X, I guess spending $300+ on a phone gets you about 12 months use and you can throw away, great....
Is there anyway to flash new firmware onto the phone even without being able to power it up? When I connect the phone to PC nothing happens nothing it recognized on PC that anything is plugged in.
iroczinoz said:
Bummer and it is still under warranty but the problem is I am in Australia at the moment (bought in Europe) Would send to relatives but can't find invoice.
So I am out of luck. I spoke with HTC technical support they were absolutely useless, knew less than me. Last time I ever buy a HTC. Incredible S speaker died about 2 months after warranty. Now this with the Desire X, I guess spending $300+ on a phone gets you about 12 months use and you can throw away, great....
Is there anyway to flash new firmware onto the phone even without being able to power it up? When I connect the phone to PC nothing happens nothing it recognized on PC that anything is plugged in.
Click to expand...
Click to collapse
I'm afraid no...
desire x dead
iroczinoz said:
Hey all,
Phone is completely stock never got into flashing roms or anything. Had to ring up my provider to turn on my internet access. They asked me to restart my phone. I held the power button down menu came up, I selected power off phone. From then I have been unable to power it back on.
When left on charge overnight charging LED is orange never turns green.
Tried holding down power button for 10 secs,30 secs nothing.
Tried holding down volume button + power button, nothing.
Tried pressing the button inside the phone when cover off, took out battery basically tried everything possible.
Figuring it might be the battery since when I checked it with a Volt meter the battery was reading 2.9 volts where it should be 3.8v.
Took out my battery from my Incredible S and flipped it since the polarities are different, phone did not respond. I bought a new battery for it anyway just to make sure but they sent me the wrong one that also has the polarity in reverse so flipped it and nothing either. This battery is 3.7v instead of 3.8v but in any case this should probably not make any difference.
The phone just refuses to power on with no signs of malfunction before that.
Anybody have any ideas?
Click to expand...
Click to collapse
MAIN BOARD ISSUE !! iAM 100% SURE WE GET DOESNS OF THIS PROBLEM !!
gidbi9952 said:
MAIN BOARD ISSUE !! iAM 100% SURE WE GET DOESNS OF THIS PROBLEM !!
Click to expand...
Click to collapse
We had a few, that's right. But not enough to call it a mistake happened during assembly I think...
gidbi9952 said:
MAIN BOARD ISSUE !! iAM 100% SURE WE GET DOESNS OF THIS PROBLEM !!
Click to expand...
Click to collapse
Is this something I can replace myself without to much problem? Any idea on cost of mainboard?
iroczinoz said:
Is this something I can replace myself without to much problem? Any idea on cost of mainboard?
Click to expand...
Click to collapse
I saw one for 150 € somewhere on the internet, it's relative easy to replace. But I think it's cheaper to buy a new one...
iroczinoz said:
Is this something I can replace myself without to much problem? Any idea on cost of mainboard?
Click to expand...
Click to collapse
Maim board not for sale for phones normally...what iam doing is,check warranty first coz this fault covered by warranty even if u dont have receipt service centres have to fix it. If out of warranty look for broken phone online swap main board carefully. Not difficult..
Yeah for 150 euro not worth the money rather buy an LG. I will try and get it fixed under warranty but I know in Czech if you don't have receipt they don't talk to you. Would have thought they would have the serial number in database along with date of purchase.
job
dansou901 said:
We had a few, that's right. But not enough to call it a mistake happened during assembly I think...
Click to expand...
Click to collapse
any technician job in achen ?! let me know ...Ive 7 years experience :laugh:
gidbi9952 said:
any technician job in achen ?! let me know ...Ive 7 years experience :laugh:
Click to expand...
Click to collapse
There should be.... Just search around. But I can't help you further, sorry.

Stock device won't boot - possible power issue - PLEASE HELP!

So I have a STOCK (no nothing) Verizon Galaxy S4 that is/was up to date as of 6/23/14. I think the last OTA push was a month or so ago.
A few days ago the device rebooted on its own a few times and I had no clue what was going on, but it stabilized for a day or so. Then yesterday it shut off and would not turn back on - the battery level was at least 80%. I removed the battery and reinserted it. I did not press the power button, but the device vibrates and displays the initial boot screen for about 3 seconds before it powers back off. At least I assume it is powered off - the screen goes black and there is no sign of life. The buttons do nothing to stir its slumber. I can remove and reinsert the battery for the same results.
I've tried POWER+HOME+VOLUME UP once inserting the battery - the blue text appears at the top but again the device shuts off after about 3 seconds.
Charger plugged in shows no light. However, when plugged in, the top part of the device does becomes warm on the screen and on the back with the cover off. - It actually becomes quite warm so I removed the battery but kept it plugged in just to test and it remained very warm. Unplugged now. Also it appears that inserting the battery does nothing now - maybe it's drained.
I'm pretty certain it's a hardware problem at this point, but I have no clue where to start. Has anyone ever had this issue or come across someone that has? I can take the device apart - does anyone know where and what I should be looking for as far as a loose connection or damaged component goes? Is there an electrical component diagram out there somewhere?
Any help is much appreciated!!
Have you tried getting into download mode at all?! I know you say that it won't go into stock recovery... But if somehow it got bricked then recovery corrupt be borked as well. Least if you can get into download mode you could try a no wipe image....
Also could just be hardware related in such case I don't have experience with that so much..
Sent from my SCH-I545 using Tapatalk
Mistertac said:
Have you tried getting into download mode at all?!
Click to expand...
Click to collapse
Yes. Same deal - it comes up for about 3 seconds... Must be a hardware issue.
tloth01 said:
So I have a STOCK (no nothing) Verizon Galaxy S4 that is/was up to date as of 6/23/14. I think the last OTA push was a month or so ago.
A few days ago the device rebooted on its own a few times and I had no clue what was going on, but it stabilized for a day or so. Then yesterday it shut off and would not turn back on - the battery level was at least 80%. I removed the battery and reinserted it. I did not press the power button, but the device vibrates and displays the initial boot screen for about 3 seconds before it powers back off. At least I assume it is powered off - the screen goes black and there is no sign of life. The buttons do nothing to stir its slumber. I can remove and reinsert the battery for the same results.
I've tried POWER+HOME+VOLUME UP once inserting the battery - the blue text appears at the top but again the device shuts off after about 3 seconds.
Charger plugged in shows no light. However, when plugged in, the top part of the device does becomes warm on the screen and on the back with the cover off. - It actually becomes quite warm so I removed the battery but kept it plugged in just to test and it remained very warm. Unplugged now. Also it appears that inserting the battery does nothing now - maybe it's drained.
I'm pretty certain it's a hardware problem at this point, but I have no clue where to start. Has anyone ever had this issue or come across someone that has? I can take the device apart - does anyone know where and what I should be looking for as far as a loose connection or damaged component goes? Is there an electrical component diagram out there somewhere?
Any help is much appreciated!!
Click to expand...
Click to collapse
If this is 100% stock phone u are looking at hardware issue of some type...
sent via safestrap 3.72 and echo v25.1! !
decaturbob said:
If this is 100% stock phone u are looking at hardware issue of some type...
Click to expand...
Click to collapse
It is and I agree. Just hoping someone on here might've seen this before and know how to fix it. I may try replacing the charging port hardware to see if that solves it.
amazon com/gp/product/B00EZ6LQ76/ref=ox_sc_act_title_1?ie=UTF8&psc=1&smid=A2N7MOLQT42QNO
tloth01 said:
I've tried POWER+HOME+VOLUME UP once inserting the battery - the blue text appears at the top but again the device shuts off after about 3 seconds.
Click to expand...
Click to collapse
To boot into recovery you only need to hold the VOL UP+POWER. Once the phone vibrates let go of power but keep holding the up button. I let go once the blue text appears for about 2 seconds.
ckarrow2 said:
To boot into recovery you only need to hold the VOL UP+POWER. Once the phone vibrates let go of power but keep holding the up button. I let go once the blue text appears for about 2 seconds.
Click to expand...
Click to collapse
Thanks... but then it turns off after that 3rd second...
If you can't get into download mode only option left is jtag
If you don't have a warranty there are places that will jtag it. I would recommend using someone that has done it before but I would be happy to try if you want to send it to me. I have the equipment but have yet to use it. I had a hard brick and thought I was going to have to try and Jtag mine but the warranty company decided they would go ahead and replace it. Like any place else, there would be no guarantee it will work. Of course if it is a hardware issue, jtag wouldn't work.
Some repair places will test it for free. I took one in for a sound problem and wanted to check out the loud speaker. The loud speaker was fine and they didn't charge me anything.
Tulsadiver said:
If you don't have a warranty there are places that will jtag it. I would recommend using someone that has done it before but I would be happy to try if you want to send it to me. I have the equipment but have yet to use it. I had a hard brick and thought I was going to have to try and Jtag mine but the warranty company decided they would go ahead and replace it. Like any place else, there would be no guarantee it will work. Of course if it is a hardware issue, jtag wouldn't work.
Some repair places will test it for free. I took one in for a sound problem and wanted to check out the loud speaker. The loud speaker was fine and they didn't charge me anything.
Click to expand...
Click to collapse
Okay thanks! Yea, I'll see if I can figure out if it's a hardware problem or not. If not, then I may take you up on your offer.

Phone completely bricked, charge light shows only initially

A few months ago, my oneplus x bricked for apparently no reason. I went to the bathroom, came back to my desk and my phone was making a hissing sort of sound from the speaker and then went completely black. Since then, it hasn't turned on. When I charge the phone, the charge light only shows for about 5 minutes and then goes off. I can't turn it on no matter how long its been charged/plugged in. My pc also doesn't recognise it (holding down power button + volume down does nothing). I thought the stock battery was dead so I bought a new one; same result. I've also reseated the ribbon/extension cables; same result.
wat do? I'm really lost.
Snoppslamp said:
A few months ago, my oneplus x bricked for apparently no reason. I went to the bathroom, came back to my desk and my phone was making a hissing sort of sound from the speaker and then went completely black. Since then, it hasn't turned on. When I charge the phone, the charge light only shows for about 5 minutes and then goes off. I can't turn it on no matter how long its been charged/plugged in. My pc also doesn't recognise it (holding down power button + volume down does nothing). I thought the stock battery was dead so I bought a new one; same result. I've also reseated the ribbon/extension cables; same result.
wat do? I'm really lost.
Click to expand...
Click to collapse
Bump...
I'd really appreciate it if theres a solution to this. I want my x back.
How did you changed battery?
Why don't just ask support? You bought it on the grey market?
Have you seen that?
http://forum.xda-developers.com/oneplus-x/general/guide-mega-unbrick-guide-hard-bricked-t3272108/
Try on an other computer to see if it's recognised
Kéno40 said:
How did you changed battery?
Why don't just ask support? You bought it on the grey market?
Have you seen that?
http://forum.xda-developers.com/oneplus-x/general/guide-mega-unbrick-guide-hard-bricked-t3272108/
Try on an other computer to see if it's recognised
Click to expand...
Click to collapse
I changed the battery by taking the old one out and putting a new one in.
I already asked oneplus support, but they wanted to run a RAT on my system and I declined. Now they don't want to help me at all. Also I've already tried another computer; it still doesn't get recognised.
Are you talking aboutOPX?
The battery isn't removable.
Kéno40 said:
Are you talking aboutOPX?
The battery isn't removable.
Click to expand...
Click to collapse
Yes I am talking about the opx. The battery is removable if you remove the back plate.

G Alpha wont turn on.

I charged my phone night before last and I used it in the morning. I left it on top of the bed when I had to do stuff.
I went to get my phone and my wife said it was warm and that she found it under the blanket. The blue notification light was flashing but I could not get the screen to come on via the power buttom.
I cannot get the phone to respond using any methods.
Could my phone have just died in an instant?
Reseat battery, try getting your phone into recovery
echo124 said:
Reseat battery, try getting your phone into recovery
Click to expand...
Click to collapse
I already reseated the battery.
I cannot get to recovery mode with volume up + power + home.
I dont understand what could have happened.
Blue notification light was flashing. I hit the power button to turn the screen on but the phone did not respond.
I pulled the battery and I put the battery back in but the phone would not power on.
No indication when it is charging.
Kies wont recognize it.
Wont power on, at all.
Stock rom with only a few extra apps. I deleted most of my apps when my phone would randomly lock up.
Could be bad battery. Try getting to recovery as soon as you plug in charger.
echo124 said:
Could be bad battery. Try getting to recovery as soon as you plug in charger.
Click to expand...
Click to collapse
I tried to boot the phone with 3 different chargers with the battery in and battery out.
My charger
My wifes S6 charger
My moms Kindle fire charger.
I tried a total of 6 times to boot the phone, nothing.
Could the motherboard be bad?
Could it be hard bricked?
Could be the battery
Could the phone turn on without the battery while being plugged into charge?
I guess no, try battery from another alpha/new one.
kktkaran said:
I guess no, try battery from another alpha/new one.
Click to expand...
Click to collapse
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
svtfast said:
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
Click to expand...
Click to collapse
It can be Display problem, give it to service centre
Im also facing same issue. its totally dead. can't even charge. replaced battery . i think it might be IC issue.
Help!!!
kktkaran said:
It can be Display problem, give it to service centre
Click to expand...
Click to collapse
I doubt that could be the problem because my computer wont even recognize the phone.

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