Stock Desire X will not power up - HTC Desire X

Hey all,
Phone is completely stock never got into flashing roms or anything. Had to ring up my provider to turn on my internet access. They asked me to restart my phone. I held the power button down menu came up, I selected power off phone. From then I have been unable to power it back on.
When left on charge overnight charging LED is orange never turns green.
Tried holding down power button for 10 secs,30 secs nothing.
Tried holding down volume button + power button, nothing.
Tried pressing the button inside the phone when cover off, took out battery basically tried everything possible.
Figuring it might be the battery since when I checked it with a Volt meter the battery was reading 2.9 volts where it should be 3.8v.
Took out my battery from my Incredible S and flipped it since the polarities are different, phone did not respond. I bought a new battery for it anyway just to make sure but they sent me the wrong one that also has the polarity in reverse so flipped it and nothing either. This battery is 3.7v instead of 3.8v but in any case this should probably not make any difference.
The phone just refuses to power on with no signs of malfunction before that.
Anybody have any ideas?

iroczinoz said:
Hey all,
Phone is completely stock never got into flashing roms or anything. Had to ring up my provider to turn on my internet access. They asked me to restart my phone. I held the power button down menu came up, I selected power off phone. From then I have been unable to power it back on.
When left on charge overnight charging LED is orange never turns green.
Tried holding down power button for 10 secs,30 secs nothing.
Tried holding down volume button + power button, nothing.
Tried pressing the button inside the phone when cover off, took out battery basically tried everything possible.
Figuring it might be the battery since when I checked it with a Volt meter the battery was reading 2.9 volts where it should be 3.8v.
Took out my battery from my Incredible S and flipped it since the polarities are different, phone did not respond. I bought a new battery for it anyway just to make sure but they sent me the wrong one that also has the polarity in reverse so flipped it and nothing either. This battery is 3.7v instead of 3.8v but in any case this should probably not make any difference.
The phone just refuses to power on with no signs of malfunction before that.
Anybody have any ideas?
Click to expand...
Click to collapse
Looks like a paperweight. You should use warranty.

dansou901 said:
Looks like a paperweight. You should use warranty.
Click to expand...
Click to collapse
Bummer and it is still under warranty but the problem is I am in Australia at the moment (bought in Europe) Would send to relatives but can't find invoice.
So I am out of luck. I spoke with HTC technical support they were absolutely useless, knew less than me. Last time I ever buy a HTC. Incredible S speaker died about 2 months after warranty. Now this with the Desire X, I guess spending $300+ on a phone gets you about 12 months use and you can throw away, great....
Is there anyway to flash new firmware onto the phone even without being able to power it up? When I connect the phone to PC nothing happens nothing it recognized on PC that anything is plugged in.

iroczinoz said:
Bummer and it is still under warranty but the problem is I am in Australia at the moment (bought in Europe) Would send to relatives but can't find invoice.
So I am out of luck. I spoke with HTC technical support they were absolutely useless, knew less than me. Last time I ever buy a HTC. Incredible S speaker died about 2 months after warranty. Now this with the Desire X, I guess spending $300+ on a phone gets you about 12 months use and you can throw away, great....
Is there anyway to flash new firmware onto the phone even without being able to power it up? When I connect the phone to PC nothing happens nothing it recognized on PC that anything is plugged in.
Click to expand...
Click to collapse
I'm afraid no...

desire x dead
iroczinoz said:
Hey all,
Phone is completely stock never got into flashing roms or anything. Had to ring up my provider to turn on my internet access. They asked me to restart my phone. I held the power button down menu came up, I selected power off phone. From then I have been unable to power it back on.
When left on charge overnight charging LED is orange never turns green.
Tried holding down power button for 10 secs,30 secs nothing.
Tried holding down volume button + power button, nothing.
Tried pressing the button inside the phone when cover off, took out battery basically tried everything possible.
Figuring it might be the battery since when I checked it with a Volt meter the battery was reading 2.9 volts where it should be 3.8v.
Took out my battery from my Incredible S and flipped it since the polarities are different, phone did not respond. I bought a new battery for it anyway just to make sure but they sent me the wrong one that also has the polarity in reverse so flipped it and nothing either. This battery is 3.7v instead of 3.8v but in any case this should probably not make any difference.
The phone just refuses to power on with no signs of malfunction before that.
Anybody have any ideas?
Click to expand...
Click to collapse
MAIN BOARD ISSUE !! iAM 100% SURE WE GET DOESNS OF THIS PROBLEM !!

gidbi9952 said:
MAIN BOARD ISSUE !! iAM 100% SURE WE GET DOESNS OF THIS PROBLEM !!
Click to expand...
Click to collapse
We had a few, that's right. But not enough to call it a mistake happened during assembly I think...

gidbi9952 said:
MAIN BOARD ISSUE !! iAM 100% SURE WE GET DOESNS OF THIS PROBLEM !!
Click to expand...
Click to collapse
Is this something I can replace myself without to much problem? Any idea on cost of mainboard?

iroczinoz said:
Is this something I can replace myself without to much problem? Any idea on cost of mainboard?
Click to expand...
Click to collapse
I saw one for 150 € somewhere on the internet, it's relative easy to replace. But I think it's cheaper to buy a new one...

iroczinoz said:
Is this something I can replace myself without to much problem? Any idea on cost of mainboard?
Click to expand...
Click to collapse
Maim board not for sale for phones normally...what iam doing is,check warranty first coz this fault covered by warranty even if u dont have receipt service centres have to fix it. If out of warranty look for broken phone online swap main board carefully. Not difficult..

Yeah for 150 euro not worth the money rather buy an LG. I will try and get it fixed under warranty but I know in Czech if you don't have receipt they don't talk to you. Would have thought they would have the serial number in database along with date of purchase.

job
dansou901 said:
We had a few, that's right. But not enough to call it a mistake happened during assembly I think...
Click to expand...
Click to collapse
any technician job in achen ?! let me know ...Ive 7 years experience :laugh:

gidbi9952 said:
any technician job in achen ?! let me know ...Ive 7 years experience :laugh:
Click to expand...
Click to collapse
There should be.... Just search around. But I can't help you further, sorry.

Related

[Q] Phone will not turn on NEED HELP PLEASE

Hi I just recently bought an HTC HD2 and I got it used. I checked out the phone pretty well and it worked fine when I purchased it. I got home and the battery was dying and eventually died before I got a chance to charge it. So I left it on the charger, the LED light came on and was flashing as if it was charging so I went out for a bit. Once I came back I noticed the LED wasn't on anymore so I tried to start up the phone and the phone wouldn't turn on. I took out the battery and put it back in still nothing. I've even tried using a different battery and still have the same results. I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button and I cant get it to start up at all. Anyone have any ideas as to what could be wrong?
knowgood said:
Hi I just recently bought an HTC HD2 and I got it used. I checked out the phone pretty well and it worked fine when I purchased it. I got home and the battery was dying and eventually died before I got a chance to charge it. So I left it on the charger, the LED light came on and was flashing as if it was charging so I went out for a bit. Once I came back I noticed the LED wasn't on anymore so I tried to start up the phone and the phone wouldn't turn on. I took out the battery and put it back in still nothing. I've even tried using a different battery and still have the same results. I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button and I cant get it to start up at all. Anyone have any ideas as to what could be wrong?
Click to expand...
Click to collapse
When battery is charging the LED does not flash. Normally it just lights in orange. Are you sure that the second battery you used was well charged? Take a tester and measure the voltage on the battery pads - it must show some 3.8 volts. You may check also if your battery is charging on some other phone to confirm that it is healthy before to decide that phone is dead.
warranty...
DN41
DN41 said:
warranty...
DN41
Click to expand...
Click to collapse
deffinately, dont even bother messing with it, get it changed.
knowgood said:
I talked to T-mobile and they said to try going into boot mode by powering up holding both volume keys and the power button
Click to expand...
Click to collapse
just shows what tmo customer support know, , , thats a hard reset they've described, not entering bootloader.
Ok so on my lunch break I went to the t-mobile store and told them my problem, for some reason they were able to get my phone to somewhat charge and start up. So its for sure the battery. I have no idea why the secondary battery I used had no effect on the phone. After work I'm going to go find a new battery and hopefully this will solve the problem. I'll keep you guys posted.
winner!
.....

HELP?! Dead Evo LTE

Ok so I got in my car one day, checked my phone.. about 50% charge. I plugged it in to the car charger by habit. The screen turned off, so i thought it was just the display timer. But when I realized my settings are for it NOT to turn off while charging I pressed the power button...no response. In fact, there was no charging light! So ive tried different chargers, usb, everything even holding the power button down for 10secs-2 minutes and no response! This is the first time I've actually had a phone without insurance or sprint's replacement thingy (yes now ive learned my lesson). I cant send it in to HTC because my screen cracked (1st lesson) which voids the warranty. Ive just opened it and replaced the battery thinking that's the problem but apparently not.
Now that my rant is over, does anyone have an idea, solution and/or fix for this? and I've attached pics of some concerning dark spots on the connections. Is that normal or could the charger have burned up the connection(s). Do i need a new phone or can just the port/connections be replaced? I am LOST without my phone lol
lilbitz_1018 said:
Ok so I got in my car one day, checked my phone.. about 50% charge. I plugged it in to the car charger by habit. The screen turned off, so i thought it was just the display timer. But when I realized my settings are for it NOT to turn off while charging I pressed the power button...no response. In fact, there was no charging light! So ive tried different chargers, usb, everything even holding the power button down for 10secs-2 minutes and no response! This is the first time I've actually had a phone without insurance or sprint's replacement thingy (yes now ive learned my lesson). I cant send it in to HTC because my screen cracked (1st lesson) which voids the warranty. Ive just opened it and replaced the battery thinking that's the problem but apparently not.
Now that my rant is over, does anyone have an idea, solution and/or fix for this? and I've attached pics of some concerning dark spots on the connections. Is that normal or could the charger have burned up the connection(s). Do i need a new phone or can just the port/connections be replaced? I am LOST without my phone lol
Click to expand...
Click to collapse
my phone does same, 100% battery. next thing i know it won't turn on (power on) no matter how long i hold power button.
not even showing charge light, believe it's hard bricked.
send in to be fixed for $60, not sure if it can be .
Plug it into its wall charger and leave it alone for 6-8 hours. Its happened to others before.
That may fix it. some think its a super deep sleep or something.
Sent from my EVO using xda app-developers app
Hi,
Have you tried holding down volume up+volume down+power at the same time for a while? That usually resets the phone and you can get back into recovery. Worth a shot. I hope you get it fixed brother.
inst1029 said:
my phone does same, 100% battery. next thing i know it won't turn on (power on) no matter how long i hold power button.
not even showing charge light, believe it's hard bricked.
send in to be fixed for $60, not sure if it can be .
Click to expand...
Click to collapse
my warranty is void because of the broken screen...and I just opened it to replace the battery =/
NaterTots said:
Plug it into its wall charger and leave it alone for 6-8 hours. Its happened to others before.
That may fix it. some think its a super deep sleep or something.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I'll try that and see, it does get warm on the upper half when plugged in for a few minutes
dteze88 said:
Hi,
Have you tried holding down volume up+volume down+power at the same time for a while? That usually resets the phone and you can get back into recovery. Worth a shot. I hope you get it fixed brother.
Click to expand...
Click to collapse
yes i've tried multiple combinations and different times. thanks anyway.
lilbitz_1018 said:
my warranty is void because of the broken screen...and I just opened it to replace the battery =/
I'll try that and see, it does get warm on the upper half when plugged in for a few minutes
yes i've tried multiple combinations and different times. thanks anyway.
Click to expand...
Click to collapse
i believe mine was hard bricked, so i send it to mobiletechvideos for jtag repair.
heard alot of good reviews on them in xda
inst1029 said:
i believe mine was hard bricked, so i send it to mobiletechvideos for jtag repair.
heard alot of good reviews on them in xda
Click to expand...
Click to collapse
this might be my only other option at this point. thanks.

Stock device won't boot - possible power issue - PLEASE HELP!

So I have a STOCK (no nothing) Verizon Galaxy S4 that is/was up to date as of 6/23/14. I think the last OTA push was a month or so ago.
A few days ago the device rebooted on its own a few times and I had no clue what was going on, but it stabilized for a day or so. Then yesterday it shut off and would not turn back on - the battery level was at least 80%. I removed the battery and reinserted it. I did not press the power button, but the device vibrates and displays the initial boot screen for about 3 seconds before it powers back off. At least I assume it is powered off - the screen goes black and there is no sign of life. The buttons do nothing to stir its slumber. I can remove and reinsert the battery for the same results.
I've tried POWER+HOME+VOLUME UP once inserting the battery - the blue text appears at the top but again the device shuts off after about 3 seconds.
Charger plugged in shows no light. However, when plugged in, the top part of the device does becomes warm on the screen and on the back with the cover off. - It actually becomes quite warm so I removed the battery but kept it plugged in just to test and it remained very warm. Unplugged now. Also it appears that inserting the battery does nothing now - maybe it's drained.
I'm pretty certain it's a hardware problem at this point, but I have no clue where to start. Has anyone ever had this issue or come across someone that has? I can take the device apart - does anyone know where and what I should be looking for as far as a loose connection or damaged component goes? Is there an electrical component diagram out there somewhere?
Any help is much appreciated!!
Have you tried getting into download mode at all?! I know you say that it won't go into stock recovery... But if somehow it got bricked then recovery corrupt be borked as well. Least if you can get into download mode you could try a no wipe image....
Also could just be hardware related in such case I don't have experience with that so much..
Sent from my SCH-I545 using Tapatalk
Mistertac said:
Have you tried getting into download mode at all?!
Click to expand...
Click to collapse
Yes. Same deal - it comes up for about 3 seconds... Must be a hardware issue.
tloth01 said:
So I have a STOCK (no nothing) Verizon Galaxy S4 that is/was up to date as of 6/23/14. I think the last OTA push was a month or so ago.
A few days ago the device rebooted on its own a few times and I had no clue what was going on, but it stabilized for a day or so. Then yesterday it shut off and would not turn back on - the battery level was at least 80%. I removed the battery and reinserted it. I did not press the power button, but the device vibrates and displays the initial boot screen for about 3 seconds before it powers back off. At least I assume it is powered off - the screen goes black and there is no sign of life. The buttons do nothing to stir its slumber. I can remove and reinsert the battery for the same results.
I've tried POWER+HOME+VOLUME UP once inserting the battery - the blue text appears at the top but again the device shuts off after about 3 seconds.
Charger plugged in shows no light. However, when plugged in, the top part of the device does becomes warm on the screen and on the back with the cover off. - It actually becomes quite warm so I removed the battery but kept it plugged in just to test and it remained very warm. Unplugged now. Also it appears that inserting the battery does nothing now - maybe it's drained.
I'm pretty certain it's a hardware problem at this point, but I have no clue where to start. Has anyone ever had this issue or come across someone that has? I can take the device apart - does anyone know where and what I should be looking for as far as a loose connection or damaged component goes? Is there an electrical component diagram out there somewhere?
Any help is much appreciated!!
Click to expand...
Click to collapse
If this is 100% stock phone u are looking at hardware issue of some type...
sent via safestrap 3.72 and echo v25.1! !
decaturbob said:
If this is 100% stock phone u are looking at hardware issue of some type...
Click to expand...
Click to collapse
It is and I agree. Just hoping someone on here might've seen this before and know how to fix it. I may try replacing the charging port hardware to see if that solves it.
amazon com/gp/product/B00EZ6LQ76/ref=ox_sc_act_title_1?ie=UTF8&psc=1&smid=A2N7MOLQT42QNO
tloth01 said:
I've tried POWER+HOME+VOLUME UP once inserting the battery - the blue text appears at the top but again the device shuts off after about 3 seconds.
Click to expand...
Click to collapse
To boot into recovery you only need to hold the VOL UP+POWER. Once the phone vibrates let go of power but keep holding the up button. I let go once the blue text appears for about 2 seconds.
ckarrow2 said:
To boot into recovery you only need to hold the VOL UP+POWER. Once the phone vibrates let go of power but keep holding the up button. I let go once the blue text appears for about 2 seconds.
Click to expand...
Click to collapse
Thanks... but then it turns off after that 3rd second...
If you can't get into download mode only option left is jtag
If you don't have a warranty there are places that will jtag it. I would recommend using someone that has done it before but I would be happy to try if you want to send it to me. I have the equipment but have yet to use it. I had a hard brick and thought I was going to have to try and Jtag mine but the warranty company decided they would go ahead and replace it. Like any place else, there would be no guarantee it will work. Of course if it is a hardware issue, jtag wouldn't work.
Some repair places will test it for free. I took one in for a sound problem and wanted to check out the loud speaker. The loud speaker was fine and they didn't charge me anything.
Tulsadiver said:
If you don't have a warranty there are places that will jtag it. I would recommend using someone that has done it before but I would be happy to try if you want to send it to me. I have the equipment but have yet to use it. I had a hard brick and thought I was going to have to try and Jtag mine but the warranty company decided they would go ahead and replace it. Like any place else, there would be no guarantee it will work. Of course if it is a hardware issue, jtag wouldn't work.
Some repair places will test it for free. I took one in for a sound problem and wanted to check out the loud speaker. The loud speaker was fine and they didn't charge me anything.
Click to expand...
Click to collapse
Okay thanks! Yea, I'll see if I can figure out if it's a hardware problem or not. If not, then I may take you up on your offer.

[Q] Samsung Galaxy S3 Dead

Hi All,
I was using my phone few days back and it got switched off on its own and never came back to life.
I showed it to a service center and they say the phone is dead. There is nothing they can do to repair it and the motherboard will have to be replaced.
Anyone has any suggestions?
I don't believe these guys tried to repair it.
Thanks,
Deepak Agnani said:
Hi All,
I was using my phone few days back and it got switched off on its own and never came back to life.
I showed it to a service center and they say the phone is dead. There is nothing they can do to repair it and the motherboard will have to be replaced.
Anyone has any suggestions?
I don't believe these guys tried to repair it.
Thanks,
Click to expand...
Click to collapse
You know, you may be right. Maybe they just looked at it and said this thing is screwed. Or, they took the time to try to do something. Either way. First things first. Can you tell us if the phone shows a charging image when it is plugged in? If so, step two. Does the phone go into download mode? That is, hold down the down on the volume while holding the middle button on the face of the phone, while pressing the power button to turn it on. Dont hold the power button after you see the booting screen.
j61101 said:
You know, you may be right. Maybe they just looked at it and said this thing is screwed. Or, they took the time to try to do something. Either way. First things first. Can you tell us if the phone shows a charging image when it is plugged in? If so, step two. Does the phone go into download mode? That is, hold down the down on the volume while holding the middle button on the face of the phone, while pressing the power button to turn it on. Dont hold the power button after you see the booting screen.
Click to expand...
Click to collapse
The Phone displays nothing even if it plugged in through a charger.
Deepak Agnani said:
The Phone displays nothing even if it plugged in through a charger.
Click to expand...
Click to collapse
Even LED indicator?
nikctsh said:
Even LED indicator?
Click to expand...
Click to collapse
The LED indicator is not active as well.
It just looks like sitting in a coffin right now.
It has been only 13 months since I bought it.
If a usb jig doesn't work then new motherboard required.
Deepak Agnani said:
The LED indicator is not active as well.
It just looks like sitting in a coffin right now.
It has been only 13 months since I bought it.
Click to expand...
Click to collapse
Probably, those guys weren't just fooling you then, you really need a new motherboard.

Question S23 Ultra has mysteriously died

I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
Have you tried using a higher capacity charger, like an official Samsung charger plugged into the wall? Have you tried a wireless charging pad to rule out an issue with the USB-C port? Samsung still uses the lowest grades soldier pennies can buy on their most premium devices.
night_wind said:
I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
Click to expand...
Click to collapse
Looks like you've tried everything basic and the phone's just dead. Could be a motherboard failure. Best to go to Samsung instead of breaking your head, as it's still under warranty. At least that's what I'd do in your position.
Wish you the best.
Try half an hour charging on wireless charger if you haven't tried yet
Saw this happen on a Note 4 back in the day. It wasn't really dead but in a weird power state. Fully charging for a few hours (even though it showed nothing) then holding power and volume up and down got it to reboot.
Guyinlaca said:
Saw this happen on a Note 4 back in the day. It wasn't really dead but in a weird power state. Fully charging for a few hours (even though it showed nothing) then holding power and volume up and down got it to reboot.
Click to expand...
Click to collapse
My old Note 4 went into this state and didnt manage to revive it with Power and Volume Up + Volume Down combo. The only sign that tells me it's not fully dead is the green notification light when I do the above combo.
About weird power states - I had Galaxy Buds Pro, which refused to take any charge - wired charging did not work and wireless either. Only way to revive it was to use wireless power sharing from the phone. Problem did not reappear later. Go figure...
Really? I "didn't root it" as if that is a bad thing
You obviously charged it with faulty charger. I experienced the exact same thing. I was about to cry but then i remembered i was testing a cheap, fake Samsung charger...
Then i plugged the phone into REAL charger, waited for 2-3 minutes, phone was alive with all its glory.
Get a GENUİNE one with GENUİNE Cable, you are good to go.
night_wind said:
I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
Click to expand...
Click to collapse
Had this happen on my old s21u. Contacted support and told them I had done all the steps you did. They had me send it in for repair (was actually 2 months after warranty expired but they still agreed to repair it free of charge) and ended up changing the main board, usbc port and something else. Never happened again after (didn't change chargers or anything). So yeah, contact support that's your best bet.
Is this not a legit Charger ?https://photos.app.goo.gl/X9AGuMiz98q3ya2E7
tsufadamadev said:
As for resurrecting your device, you could try some basic troubleshooting steps like a hard reset or checking for any software updates.
Click to expand...
Click to collapse
It will be hard to do it if he can't even turn on the device i any way... No combination of buttons work, no way to turn it on with charger or ADB...
As its apparently either dead or in power-off state you could try to start it into download-mode by:
1. pressing Vol-Up and Vol-Down together and keep them pressed
2. plugging in a USB-cable connected to either a powered-on computer or a charger while keeping the buttons pressed
Normally it should boot into download mode (you can release the buttons after boot-up ).... Maybe this helps if the power button is broken....
illetyus said:
You obviously charged it with faulty charger. I experienced the exact same thing. I was about to cry but then i remembered i was testing a cheap, fake Samsung charger...
Then i plugged the phone into REAL charger, waited for 2-3 minutes, phone was alive with all its glory.
Get a GENUİNE one with GENUİNE Cable, you are good to go.
Click to expand...
Click to collapse
Phones have protection. Fake or real charger shouldn't damage phones.
Brava27 said:
Phones have protection. Fake or real charger shouldn't damage phones.
Click to expand...
Click to collapse
Can't a power surge damage a device? It can happen either during a storm or by using a non-recommended charger. It can fry certain components, even though phones have protection.
Brava27 said:
Phones have protection. Fake or real charger shouldn't damage phones.
Click to expand...
Click to collapse
No, it was like... My fake charger suddenly stopped working and my other phone recognized the charger + cable as a DATA TRANSFER DEVICE. It is really hard to describe the experience. No charging, my fake charger was recognized as something else..
The experience was... My S23 Ultra blacked out. I thought it was charging. Then, complete darkness. Didn't respond to power button.. Nothing. I thought it was bricked. Then i got up and found my other charger. Waited.. 10 - 15 seconds later my phone was back again. God i swear, i was shaking with sweat. It has been almost 1 month, my phone is just fine..
That day i decided to go with only geniue products. Maybe my phone protected itself by bricking itself. I really dont know.
To me it sounds like what you experienced was just an empty battery .... without juice in the battery the phone cannot do anything and the defective charger did not charge the phone while you thought it did....
Update from me: I scheduled an appointment from the Samsung site with an authorized service center (Best Buy). They checked my phone and said that they couldn't fix it if it wasn't turning on, and I had to send it to Samsung. That was unexpected.
I sent the phone to Samsung, and today I got a message that they could not reproduce the problem. I wasn't able to communicate with the service worker yet. My concern is that it could be a bad internal cable connection that restored the circuit due to the shipment vibrations. If so, and they will not check it, I could end up with a phone with a faulty connector that could die at any moment (hopefully during the warranty period).
It's also possible that being in the weird power state was fixed by simply letting the phone completely deplete of charge so that it properly turned off, recharging, then rebooting.
I had this problem on my old s7 edge. It seems that samsung never fixed this problem. The screen would stay completely black, unable to do anything until the battery completely drained. The device itself was never rooted or modified. Pretty disappointing it was never fixed.

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