So how do I get sprint to trade my phone out - Sprint HTC EVO 4G LTE

So I'm going crazy... My phone screen seems to be going out and I brought my phone into sprint twice now... They tell me the phone does not show any of the problems when they have the phone. They treat me like I'm crazy.. It kind of ridiculous. I'm not hanging out at the spring store because I'm board... The phone screen keeps going in and out and almost makes the unusable... This is what I get..
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Should I ***** more keep trying different stores?
Sent from my EVO using xda premium

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I'm not sure what you're showing here, but I suggest when going into the store showing the rep you first talk to your issue. Before, they take it for the folks in back. You've got to have someone there back you up before the tech sees it.

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Sorry the pictures are of the phones touch screen test. I spoke with the manager... And the issues come and go so just showing them the issue is the issue. I can't make it do it on command. The phone will be fine for a few hours and then go out again... That's why it's so frustrating.
Sent from my EVO using xda premium

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NissanNick said:
Sorry the pictures are of the phones touch screen test. I spoke with the manager... And the issues come and go so just showing them the issue is the issue. I can't make it do it on command. The phone will be fine for a few hours and then go out again... That's why it's so frustrating.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
It look like you digitizer is going. Happened yo my EVO 3d.
Sent from my EVO using xda app-developers app

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racrickey said:
It look like you digitizer is going. Happened yo my EVO 3d.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Happened to 2 of my EVO 3D phones also. Got it replaced in about an hour both times.
... Sent from my 'Oops! Should've bought the S3!' via XDA-Developers App.

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That's the problem everything I go there and leave my phone e they say nothing is wrong and send me on my way..... Will calling sprint be better than keep going Into the store?
Sent from my EVO using xda premium

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Had the issue, showed them the same app and proved screen had issues and they ordered new phone, its the digitizer failing. Don't let them tell you otherwise...goodluck.
Sent from my EVO using xda app-developers app

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NissanNick said:
That's the problem everything I go there and leave my phone e they say nothing is wrong and send me on my way..... Will calling sprint be better than keep going Into the store?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
They're just bullsh***ing you much like they do to a lot of other people. If you call they'll probably tell you to bring it to the store. No other sprint stores around, I assume?
... Sent from my 'Oops! Should've bought the S3!' via XDA-Developers App.

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Yea there is another one.. I guess I'm going to have to try the other store. I'll have relock the phone.. I'm tired of this! I'll let you guys know how it goes..
Sent from my EVO using xda premium