Hi guys/gals,
I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.
I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.
Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?
SimonTS said:
Hi guys/gals,
I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.
I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.
Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?
Click to expand...
Click to collapse
How did she do that, I don't think you can recover the data from your phone, Zune is giving you an update error which means that the update isn't intalled completly.
What you can do, but you had to do that a lot earlier, is to put the phone in a bowl of rice (not water ) and wait a few days, that's the only thing I can think about at the moment.
Succes,
Rataplan said:
How did she do that, I don't think you can recover the data from your phone, Zune is giving you an update error which means that the update isn't intalled completly.
What you can do, but you had to do that a lot earlier, is to put the phone in a bowl of rice (not water ) and wait a few days, that's the only thing I can think about at the moment.
Succes,
Click to expand...
Click to collapse
She had the phone in her pocket when she bent over. I think the problem may be down to a key-lock on the phone which needs to be entered first, but am waiting for her to get back to me.
Thanks for the help though, I didn't expect much else.
SimonTS said:
She had the phone in her pocket when she bent over. I think the problem may be down to a key-lock on the phone which needs to be entered first, but am waiting for her to get back to me.
Thanks for the help though, I didn't expect much else.
Click to expand...
Click to collapse
Plug it into a Linux machine and copy direct from the phone as any other USB flash drive would work
Or uninstall Zune and use the reg hack to allow that to be done in windows
http://shivamsoftworld.blogspot.co.uk/2012/12/how-to-enable-usb-mass-storage-mode-in_14.html
---
*Detection* said:
Plug it into a Linux machine and copy direct from the phone as any other USB flash drive would work
Or uninstall Zune and use the reg hack to allow that to be done in windows
http://shivamsoftworld.blogspot.co.uk/2012/12/how-to-enable-usb-mass-storage-mode-in_14.html
---
Click to expand...
Click to collapse
Fantastic, thank you. Following the link you posted also took me to another site USB Storage Enabler for Windows Phones 7 which might be useful for anyone else coming up against this in the future, or simply wanting to use their device as a USB drive, not requiring Zune.
SimonTS said:
Fantastic, thank you. Following the link you posted also took me to another site USB Storage Enabler for Windows Phones 7 which might be useful for anyone else coming up against this in the future, or simply wanting to use their device as a USB drive, not requiring Zune.
Click to expand...
Click to collapse
I think the phone has been reset
SimonTS said:
Hi guys/gals,
I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.
I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.
Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?
Click to expand...
Click to collapse
I think the phone is reset entirely..
and the reason you couldn't connect to zune is because you haven't completed the initial boot procedures...
There are many ways to get your phone started...
But I don't think its of any use unless, you have your screen working..
Related
I successfully rooted my HD2 some time ago and have used various ROMs on it. I currently use that Core Cell Evo ROM. Two nights ago I accidentally spilled a little water on the phone and immediately turned it off and took out the battery. I let it dry for a day but ever since my phone will turn back on and boot into windows, but once it's there it will constantly have the volume screen pop up & show the volume go up & down and will not recognize anything I do with it. I thought to try and re-install the rom but with the volume issue it won't even allow me to sync the phone with my PC and the 'CustomRUU.exe' file just says 'communication error'.
is my phone done for or is there anything i can do?
(note: i've even unloaded a whole can of air duster in every crack i could find on the phone)
i'm pretty sure, your volumekeys are "damaged" or short curcuited.
i think, they're sending a "press" to the phone, even when you don't press them..
it would be nice, if there was a "hack" to dissable those two keys..i think with that you could use your phone normal..without volume control but pretty full usage.
you're not able to get into bootloader right? this would be your chance to flash via costumruu..but if my guess is right, you cant go into it...
DN41
DN41 said:
i'm pretty sure, your volumekeys are "damaged" or short curcuited.
i think, they're sending a "press" to the phone, even when you don't press them..
it would be nice, if there was a "hack" to dissable those two keys..i think with that you could use your phone normal..without volume control but pretty full usage.
you're not able to get into bootloader right? this would be your chance to flash via costumruu..but if my guess is right, you cant go into it...
DN41
Click to expand...
Click to collapse
correct, i can't do anything with it due to the volume key problem. i suppose i should look into dissambling the phone and seeing if i can just pull out the button all together.
yeah but if the short curcuit is on the mainboard, this won't help...
so i would look for any .cab which disables the keys..
one problem is already there: how to install it?
DN41
edit: i'm pretty sure you can disable them by registry...you need to get access to the phone via activesync or via the phone itself....
mh...
DN41 said:
yeah but if the short curcuit is on the mainboard, this won't help...
so i would look for any .cab which disables the keys..
one problem is already there: how to install it?
DN41
edit: i'm pretty sure you can disable them by registry...you need to get access to the phone via activesync or via the phone itself....
mh...
Click to expand...
Click to collapse
i've thought of similiar things myself, although when i connect the phone to my pc it continues to do the volume up/down glitch and won't allow me to actually use active sync. mobile device center says 'not connected' and the phone doesn't show up in windows explorer either.
i talked to a local cell phone repair store but all they said was "all we can do is take it apart and clean it but if that doesn't fix it then we can buy the phone off of you as a parts phone".
thats really bad..all programs i know to get access to a pda needs a running active sync connection...
DN41
well, just so everyone knows..
an HD2 can bounce off of your dash and severely crack your windshield and still be perfectly fine...
but the slighest bit of water and you're screwed.
Hi everyone, I have been playing with a Nokia Lumia UK model for a few months now and everything has been great until last Saturday...when I plucked it from my pocket and it wouldn't do anything...it wouldn't come on, reboot or do anything.
I guess it might have something to do with the minimum battery indication problem and it not holding a charge so I tried charging all night and have tried plugging it and out, switching it on and off, holding the power button, doing a hard reset to no avail.
If I have it connected to the charger and I hold the power button down, upon release the device will buzz and then about 2 mins later it will buzz again and thats it.
I thenhad the idea to plug it into my PC and hold the power button and one of two things will happen - it will buzz and then show up as a USB Input Device with the ID USB\VID_045E&PID_0773&REV_0664&ML02 or if I do a hard reset holding the camera button, volume button and power button it will buzz and shows up on my PC as removable storage and a Qualcomm CDMA Technologies MSM. If I browse the volume in the disk management console I can see the partition structure of the device...
I have been struggling to get anything from my lovely Lumia and wondered if anyone had an idea I could try...would deleting one of the partitions force it to do a ROM reset or something to bring it back to life?
I'm not sure this will work, but it might. However, if it does, it will completely wipe your phone and put it back to factory settings.
Download Nokia Care Suite 5.0 (2011.51.2.63048), link here: http://mir.cr/T38IZ2V1
Then use Nokia Data Package Manager (download here: http://www.seidea.com/category/data-package-manager/) to download an RM-801 firmware that is the same product code as your phone.
Then follow recovery procedure here: http://www.seidea.com/2011/12/28/nokia-care-suite-5-0-2011-51-2-63048/
Good luck.
Hey i have found one having the same problem as that of yours but then here forums.techarena.in/portable-devices/1450618.htm are some solutions that you can try out, just check it out and see if it it helps.
removable storage
Oh man i formated the removable storage on my computer and after that my phone doesn't work anymore. I don't know what to do. if you have news on that pelase send it to me. Thanks
topcms said:
Oh man i formated the removable storage on my computer and after that my phone doesn't work anymore. I don't know what to do. if you have news on that pelase send it to me. Thanks
Click to expand...
Click to collapse
Depending on your technical knowledge you could try to reflash a Rom on Linux or visit a Nokia Care Point...
Lumia 800 fisical partition lost
ChrisKringel said:
Depending on your technical knowledge you could try to reflash a Rom on Linux or visit a Nokia Care Point...
Click to expand...
Click to collapse
Yes i took it the a nokia care center. But i didn't know a could do it myself. How is that possible? I'm gonna have to pay R$150 ( about $80) to get that fixed here in Brasil and to make things worst the nokia care point didn't garatied that it's going to work. They said that they don't have the tools yet to fix this phone. How can i make the computer tecognize my Lumia again? do i use the same method? volume up and plug the usb in? Thank you..
if it;s caused by a crash ,i think flash a rom will do nothing help
Please help me, i am in the same case, i foratted the removable disk because of windows asked !
so now my phone won't power on and is invisible in windows please help me to recover the bootloader with lunix or other !
thanks
oops~obversely you haven;t do your homework before you started on doing it
next time don't let your hand work faster than your head
now,you can try to recover your phone by using Nokia care suit.....
good luck
Ok mate, but nothing happens when phone is connected to pc even if under linux (ubuntu 11.10)
any ideas ?!
Please help
Hi, is there anyone with a solution for this problem? I really want my lumia 800 back. Thank you
topcms said:
Oh man i formated the removable storage on my computer and after that my phone doesn't work anymore. I don't know what to do. if you have news on that pelase send it to me. Thanks
Click to expand...
Click to collapse
Unfortunately, from what I gather from the unlocked bootloader thread, it seems that if you formatted the removable storage it's basically impossible to recover the phone with any of the current tools so I think you guys are out of luck
@mfurse just plug it to the power source (USB , socket , it doesn't matter ) and keep the phone warm!!!!
It will "jump start" it
I did that twice for my girlfriend's phone and it works
I just plugged it to my USB and left it on my overheated laptop keyboard )))
Sent from my Galaxy Nexus using XDA
topcms said:
Hi, is there anyone with a solution for this problem? I really want my lumia 800 back. Thank you
Click to expand...
Click to collapse
i'am in the same case, phone bricked, no power on, no vibration , nothing at all .
devs help us
Hi, I'm a total noob when it comes to WP and Lumias, but a friend who knows me as being interested in phones has come to me with a problem.
The screen of his Lumia 800 is competely smashed. He has got an estimate for it to be fixed, but they will wipe the memory of the phone - along with all his important work contacts. He has never backed these up in any way.
He said he just downloaded Zune to try and back everything up, but it's impossible since he cannot see or use the touchscreen of the phone.
Suggestions?
JusThinK said:
If the phone can boot up successful, and can be recognize by ZUNE, then you can take backup.
You don't have to use your touchscreen for taking backup.
Use this tool to take backup.
http://forum.xda-developers.com/showthread.php?t=1379571
Click to expand...
Click to collapse
Thanks very much. Turns out all his contacts were backed up in Live after all!
Ok, so my friend's contacts were backed up to Live but now he's asking for me to get the photos off the device.
WP7 Easy Backup Tool was suggested before, but it only works if you're restoring to the same device...
Is there any way to get the photos off this phone before he sends it away to be "repaired" (eg. wiped or replaced)? He has some irreplaceable photos of his pregnant wife and newborn child on there - yes, I know and you know he should've copied them off the phone long ago, but this is the situation he's now in!
setspeed said:
Ok, so my friend's contacts were backed up to Live but now he's asking for me to get the photos off the device.
WP7 Easy Backup Tool was suggested before, but it only works if you're restoring to the same device...
Is there any way to get the photos off this phone before he sends it away to be "repaired" (eg. wiped or replaced)? He has some irreplaceable photos of his pregnant wife and newborn child on there - yes, I know and you know he should've copied them off the phone long ago, but this is the situation he's now in!
Click to expand...
Click to collapse
If his device is paired in Zune they Pictures are synced automatically. Does he have a Qualcomm or DLOAD bootloader?
ChrisKringel said:
If his device is paired in Zune they Pictures are synced automatically. Does he have a Qualcomm or DLOAD bootloader?
Click to expand...
Click to collapse
1. I have no idea if it is. Does pairing it require use of the touchscreen (if it isn't already paired)?
2. I have no idea. How would I find out, and is there something that can be done if it's one or the other?
I can find out tomorrow.
Thanks!
First of all there is no need for a wipe of the device when you replace the screen, sounds more like they are swapping the complete phone.
When you have Zune installed and running, then connect the phone it will attach itself and sync photos and other media files depending on settings in Zune.
Replacing the screen is a 5 minute job, you could easily do it yourself and get the parts off of Ebay so do not get fooled into any high cost repair due to labour. A Nokia Care Point will charge you about 150 GBP for a screen assy (ex labour), on Ebay they can be had for about 90.
Hey, guys, before sending it to the LG services, I'd like to tell you what's this thing about, while editing aboot.img to unlock the bootloader, I think I made a mistake there, anyway, finished the bootloader unlocking process, and then I gave it a reboot. Now I'm left with a black screen. :/
Can't enter download mode, neither recovery. can't even see anything in device manager, but, if I put it to charge and I take the battery out, I can see the charging screen, an empty battery and yellow exclamation sign on it.
What's your opinion? Should I just send it to service, telling them that old story about updating the phone and the screen suddenly became black, or should I try to do some magic?
Anyway, not seeing anyting in Device manager tells me that the motherboard is DEAD.
Fulga666 said:
Hey, guys, before sending it to the LG services, I'd like to tell you what's this thing about, while editing aboot.img to unlock the bootloader, I think I made a mistake there, anyway, finished the bootloader unlocking process, and then I gave it a reboot. Now I'm left with a black screen. :/
Can't enter download mode, neither recovery. can't even see anything in device manager, but, if I put it to charge and I take the battery out, I can see the charging screen, an empty battery and yellow exclamation sign on it.
What's your opinion? Should I just send it to service, telling them that old story about updating the phone and the screen suddenly became black, or should I try to do some magic?
Anyway, not seeing anyting in Device manager tells me that the motherboard is DEAD.
Click to expand...
Click to collapse
First of all sorry for your trouble. It seems like a hard "brick". The only way to solve this issue is to send the phone to service. Say that there was a electric shortage or cutout while updating.
Before doing that you may try to update the drivers on your PC (even id they are new install it again), then try to put the phone in a different USB slot and wait for 10+ minutes to see if it enters download mode. This is quite a hail Mary, chances of this working is %0.001- But doesnt hurt trying. your device is looking forward for a service guy touch..
Pondera said:
First of all sorry for your trouble. It seems like a hard "brick". The only way to solve this issue is to send the phone to service. Say that there was a electric shortage or cutout while updating.
Before doing that you may try to update the drivers on your PC (even id they are new install it again), then try to put the phone in a different USB slot and wait for 10+ minutes to see if it enters download mode. This is quite a hail Mary, chances of this working is %0.001- But doesnt hurt trying. your device is looking forward for a service guy touch..
Click to expand...
Click to collapse
I know it needs a service guy touch, but I was wondering if there's something worth a try. Even if it has such a low chance to work, I'll still try that, thanks for the reply!
I have an old phone. I didn't worry about getting the files off it too much until I broke the screen.
The phone already had issues that it would restart shortly after the boot cycle completes. I could not get it to stop. Once the USB connection is made and everything should work it turns off without the proper shutdown.
I don't have the money to get the screen repaired nor buy a new screen and do the repair myself.
I would like to know what I can do.
I realize this may be a situation where it may not be recoverable without some repair first.
Thank you.
I think even with a repaired screen it will still reboot after start? Then a new screen won't help.
Are you sure you can't connect via USB because it's rebooting all the time? Perhaps you only have a lockscreen which prevents accessing the storage.
BenjyTec said:
I think even with a repaired screen it will still reboot after start? Then a new screen won't help.
Are you sure you can't connect via USB because it's rebooting all the time? Perhaps you only have a lockscreen which prevents accessing the storage.
Click to expand...
Click to collapse
Yes I'm sure. I have actually found out that the firmware was reset to stock when I was playing around with it. So I actually don't have anything to get off of it as I thought I did.