Grey Battery Logo Loop - Galaxy S III Q&A, Help & Troubleshooting

Hi everyone,
Recently my Samsung Galaxy S3 GT-I9300 has started playing up.
When I power my phone on it display grey battery logo and keeps restarting itself in a loop.
I have two batteries and I use external charger to charge them up so I know its not a battery issue.
Not long ago my phone started going into Odin download mode often and I used to just Press Volume down + Home key + Power to get it to reboot out of Odin mode.
Sometimes it just boots as normal and I am able to use my phone.
In past my phone was rooted and I already tried flashing ROM few times to get it work. I have even performed factory reset few times but the issue seems to not go away.
Could anyone offer me any further advice?
The only way I can get phone working is if I always make sure its fully charged and never switched off which is not really a solution.
Thank you.

You require a service centre .
jje

Related

SGS 2 suddenly won't boot up

Hi everyone
My SGS 2 won't start anymore
I charged my phone, then went somewhere, used the phone, put it back in my pocket and the next time i looked at it it was shut down and i couldn't turn it on anymore, nothing happens at all.
theres no problem with the battery (it works on another SGS 2)
I rooted my phone and put lightning rom 1.2 on it. i had no problem rooting the phone and its the first rom since stockrom.
What should I do?
So you mean your phone won't boot anymore? There is no Samsung logo or anything?
Sent from my GT-I9100 using XDA App
no logo, no vibration, just black
tried normal startup as well as "vol down, home, power"
Recovery vol up + home + pwr release at splash screen .
You can either try the usb recovery jig though this poster says it does not work but in my view worth a try.
http://forum.xda-developers.com/showthread.php?t=1206967
Or take your chance and return the phone under warranty .
jje
Did you try removing battery, replacing and then turning on. I had the same issue yesterday and this worked for me.
Sent from my GT-I9100 using XDA Premium App
Samsung GS2 - System Crashed black screen
+1 Here. I got the same thing
I’m really newbie, first time play on Android phone and got crash
However, below are what I did in chronological order
1) I did and success
http://www.inspiredgeek.com/2011/04...ng-odin-and-superoneclick-step-by-step-guide/
2) Did & Success
http://forum.xda-developers.com/showthread.php?t=1154252
3) Did & fail
http://forum.xda-developers.com/showthread.php?t=892297
4) Outcome
It restarted, and keep restarting at Samsung start-up flash screen repeatly, can not load into mobile home screen.
I bought to Malaysia Samsung Service Center. They mention can try to flash my phone but not guaranteed. Worst still, Result:- black out, can’t start the phone even pressing power button.
Thanks, appreciate that
ps: I bought from Bangkok, is Malaysia version different? Btw, I did try to do the hard reset but same. (Vol Up + Home + Power button, then Wipe Data/ Factory Reset)
I screen capture baseband version is DXKF1, Build number is Gingerbread.DXKF4
Thanks alot man. Truly appreciate if any alternative solution or suggestion?
Having the exact same problem,
Charged phone
Listened to some music for 30 minutes
put the phone away on the table
Two hours later I noticed the phone had shut down.
Trying to boot it nothing.
Nothing when put in wall socket charger.
Nothing when connected to USB.
Vol Up + Home + Power button does nothing.
running Lightning rom 1.2 or 1.3
Phone is 2.5months old.
You may have your last try - USB jig
Same problem here, shut down the phone to put a new microsd and when i try to start it only a black screen, no samsung logo, no vibrate, no nothing....
I try to remove sim and microsd and no result, changed battery, no result, battery works in another SGS2....
Any solution?
EDIT: WORKS AGIAN!!!! i leave it alone without battery around 30 mins then put battery and working again...
my phone won't turn on. I set it down around 26% battery and went to check it about 30 min later. BLACK. plugged it in. battery break still nothing... no vibrate no lights nothing!
im leaving battery out for the night and will try it back in in the morning but im doubtful! my life sucks.
tylerlaczko said:
my phone won't turn on. I set it down around 26% battery and went to check it about 30 min later. BLACK. plugged it in. battery break still nothing... no vibrate no lights nothing!
im leaving battery out for the night and will try it back in in the morning but im doubtful! my life sucks.
Click to expand...
Click to collapse
Tried many things and not working. Sending it in for warranty. At least they wont know its hacked until they fix it. Maybe they wont charge me...
tylerlaczko said:
Tried many things and not working. Sending it in for warranty. At least they wont know its hacked until they fix it. Maybe they wont charge me...
Click to expand...
Click to collapse
So what happened? Did they work out that it was hacked and were you charged?

Samsung Stratosphere won't turn on, stuck in boot loop, please help!

My Samsung Stratosphere turned itself off sometime and now is rebooting to the Samsung logo, and then turning back off, and rebooting (a couple times earlier it booted to the main android menu, but turned back off immediately afterwards) and when I plugged it into the charger it acts like it's charging and then turns off and acts like it's charging and over and over again, even when the battery indicates that it's at more than half full.
Does anyone know what's happening? (no custom ROMs or anything, it's all standard btw). I took the battery out and everything and it still does the same thing when I put it back. I tried to do a factory reset, but the recovery mode screen always jumps away when I try to activate it (I press both Vol+ and Vol-, recovery mode screen comes up but goes instantly, then the phone goes into a boot loop again).
Please help, thank you!
Bump!
Bump please!
Bump!
Please help, thanks!
Hi, I'd recommend sending the phone into warranty, add the phone isn't rooted, you can't do much.
Sent from my HTC One S using Tapatalk 2
Had same problem on 3 phones. This is a connection problem within the phone. Disassembly & cleaning contacts often helps for a while, but problem comes back. Bumping the phone on the side or top, often allows it to work properly, for a short while, and so does squeezing it, in certain places. Get a new one, since the problem will re-cur.

Bricked or power button trouble?

A few days ago I looked at my phone and the 'Device Options' menu kept appearing over and over as if someone was holding the power button down. I managed to turn off the phone and since then I haven't been able to get it to reboot. The phone will boot to either the 'SAMSUNG' or 'Samsung Galaxy SIII' logo screens and then the screen goes blank. I can occasionally get the phone to start booting into recovery mode but it turns off before getting to the menu, same thing with download mode. This seems to be getting worse as well, as the first few times I tried to get to recovery mode I could at least get to the menu before it turned off.
The phone will not charge either. I can get the charging indicator (red LED) to come on if I remove battery, plug in USB cable then reinsert battery. However, the battery does not actually get a charge when I do this.
I have tried swapping in fresh batteries, removing SD card, removing SIM card with no effect. I tried taking the phone apart and I can't see any problems with the power switch.
Any ideas on what is going on? I am two months out of warranty. I have ordered a USB jig since I thought it was bricked from a firmware/software issue but now I am wondering if it is actually a power button problem.
The phone is a Rogers Galaxy SIII, not rooted, running stock firmware.
Thanks.

[Q] Samsung Galaxy S3 won't turn on after so many ways (Literally dead)

Okay so I have my Samsung Galaxy S3 for about 2 years now and it's having a lot of problems for the past few months. At first it had the sudden death syndrome (when it suddenly shuts down and having that boot cycle on the Samsung logo) and now it's fine. But 4 days ago I was sleeping and forgot to charge my phone. When I woke up and plugged in the charger it was charging just fine. When the battery indicator shows 100% I tried to turn it on and nothing happen. Just nothing. I plugged in the charger back and still nothing. The screen was completely black. No vibrations. I tried to go into the recovery mode and I can't. I've googled some ways including taking the battery out, pressing the power button for a minute and put the battery back in. Still nothing. I've tried like ALL WAYS to turn it back on. I took my battery and put it in my sister's phone and it worked just fine. So I know it's the hardware problem and I know it's not the power button too because I tried to turn it on by using the charger (plug in the charger and pressing the volume down and home button) and still nothing. I don't know what to do because I have so many things in my phone and I don't want to do any factory reset (if possible) by sending it for repair. But if I still have some options please tell me otherwise I have to get a new phone although I really need my old phone back. Thanks.
saraanafisa said:
Okay so I have my Samsung Galaxy S3 for about 2 years now and it's having a lot of problems for the past few months. At first it had the sudden death syndrome (when it suddenly shuts down and having that boot cycle on the Samsung logo) and now it's fine. But 4 days ago I was sleeping and forgot to charge my phone. When I woke up and plugged in the charger it was charging just fine. When the battery indicator shows 100% I tried to turn it on and nothing happen. Just nothing. I plugged in the charger back and still nothing. The screen was completely black. No vibrations. I tried to go into the recovery mode and I can't. I've googled some ways including taking the battery out, pressing the power button for a minute and put the battery back in. Still nothing. I've tried like ALL WAYS to turn it back on. I took my battery and put it in my sister's phone and it worked just fine. So I know it's the hardware problem and I know it's not the power button too because I tried to turn it on by using the charger (plug in the charger and pressing the volume down and home button) and still nothing. I don't know what to do because I have so many things in my phone and I don't want to do any factory reset (if possible) by sending it for repair. But if I still have some options please tell me otherwise I have to get a new phone although I really need my old phone back. Thanks.
Click to expand...
Click to collapse
Does download mode work? If yes have you tried to flash a stock firmware?
Usb jig or repair centre, given the other problems you're best off getting a new phone.

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

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