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I have around 4 stuck pixels. They show up on grey screens as little light dots. Gets kind of annoying watching movies when and such. Tried the jscreen fix from the market but no luck.
Is this pretty normal? What's Sprint/htc policy? Just wondering if every phone has a few. Thanks in advance?
Sent from my PG86100 using Tapatalk
Take it back, tell them you want an exchange due to screen defect. If it's one lone pixel I can see it being dismissible but a cluster is not good.
In the general market they usually have a dual standard.
up to X amount of pixels bad is considered within tolerance however if the pixels are adjacent then the threshold is lower so it would fail quality control.
If they give you grief just ask for a refund and rebuy it
Take it back. Its defective. They will replace it
Sent from my PG86100 using XDA Premium App
Thanks guys
Sent from my PG86100 using Tapatalk
i turned on camera in dark room and i see like 3 pixels blue/green
has anyone tried that?
i tried my friends , turning on camera in completely dark room and didnt see any pixel issues
I have found from all these devices it is pretty common to see a stuck pixel here and there. I think you have to decide how bad it is or isn't. Sure you can exchange it but then you have to keep worrying if the next one will be worse and it will then become a never ending cycle!
this is true
i am trying
http://www.appbrain.com/app/jscreenfix/com.jscreenfix.android2
and
http://www.appbrain.com/app/dead-pixel-test/net.ujacha.deadpixel
to get issue resolved ... if not i might just live with it
iTouch24 said:
this is true
i am trying
http://www.appbrain.com/app/jscreenfix/com.jscreenfix.android2
and
http://www.appbrain.com/app/dead-pixel-test/net.ujacha.deadpixel
to get issue resolved ... if not i might just live with it
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Click to collapse
Curious what you re going to do? I have 1 tiny one on the side of the phone that is only noticeable in a dark room on a black background. On the fence on what to do....I went through this with my TP2 and went through 4 phones and ended up keeping the best one of all of them but still had a stuck one. Just wasn't as bad as the other 3.
[email protected] said:
Curious what you re going to do? I have 1 tiny one on the side of the phone that is only noticeable in a dark room on a black background. On the fence on what to do....I went through this with my TP2 and went through 4 phones and ended up keeping the best one of all of them but still had a stuck one. Just wasn't as bad as the other 3.
Click to expand...
Click to collapse
That program didn't fix my issue and with the other program I noticed a total of 4 all generally in the center of the screen. I am going to have Sprint exchange and see what happens on the next one. Since yours is in the corner I would let it slide.
iTouch24 said:
That program didn't fix my issue and with the other program I noticed a total of 4 all generally in the center of the screen. I am going to have Sprint exchange and see what happens on the next one. Since yours is in the corner I would let it slide.
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Click to collapse
I had to do this yesterday and they gave me so much trouble about having a dead pixel. Yeah, it is pretty particular to complain about but didn't we buy a brand new phone?!
I bought mine online, so I am not even going to deal with the store.
iTouch24 said:
I bought mine online, so I am not even going to deal with the store.
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Click to collapse
Good idea. I stopped by the store today and they just about laughed me and my 5 stuck pixels out of the building.....tossers.
They ran a "test" and said everything was fine and a few stuck pixels were fairly normal. I called sprint and they offered a new phone that should be here Monday. Kudos to sprint!
Hopefully the new one doesn't have the same problem.
Sent from my PG86100 using Tapatalk
ozzie1p said:
Good idea. I stopped by the store today and they just about laughed me and my 5 stuck pixels out of the building.....tossers.
They ran a "test" and said everything was fine and a few stuck pixels were fairly normal. I called sprint and they offered a new phone that should be here Monday. Kudos to sprint!
Hopefully the new one doesn't have the same problem.
Sent from my PG86100 using Tapatalk
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Click to collapse
keep us posted, good luck
I just now found something that looks like an little hair under mine screen off mine HTC Evo 3D. Its first time I spotted it.
I almost don't see it and I also don't think this falls under warranty and maybe it will just go away after awhile. But I got no idea how it got there. Anyway I wouldn't want to send it away under warranty if it even falls under warranty.
Anyone else saw something like this with there Evo 3D? I just found out this doesn't seem to be to strange. I got it almost in the left corner. If the dust get under the screen then it should somehow also go down in some time.
Take it to sprint because I'd be annoyed as hell looking at it. I love my EVO but the one thing I hate is when I see a ****ing hair stuck between. The bezel, sometimes its hard to pull out. Maybe that's how it got inside your phone
Sent from my PG86100 using Tapatalk
alexnaoumi said:
Take it to sprint because I'd be annoyed as hell looking at it. I love my EVO but the one thing I hate is when I see a ****ing hair stuck between. The bezel, sometimes its hard to pull out. Maybe that's how it got inside your phone
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Well mine was bought in Germany in MediaMarkt. Its been 13 days ago that I bought it and just now when I was sitting outside and it was clear I could spot it and now I will be able find it to. I could go back, but I really don't want to have it go for warranty, I doubt if they give me another one. Btw I'm running an custom rom with sense 3.5, if I go back should I not flash an stock rom?
But when screen is on then I can not see it.
Didn't you know...? Debris under the screen is an HTC exclusive design trademark.
Well I knew that between the chinks there will become dirt between, that I just now als got.
But there is nothing I can do against it. But the dirt between the chink above the HTC logo I just removed very careful by using and double edge blade as those blades are very tiny, so it fits between the chink and I was able to remove it without damage the phone. But that dirt was obvious from some food, but in future it will happen again anyway and now it was just an small part, if it was more then I wouldnt take the risk to remove it.
Mine HTC Desire HD had also had dirt in the chicks, but it didn't disturb me.
I read online many HTC's have this dust problem. I guess no phone brand is perfect, even Apple not. Anyway it will not really disturb me if its just an small one which I can't see. I can only see it if I focus on it.
Sent from my HTC EVO 3D X515m using XDA
That's a bummer
Yes I think i'm going go back to the mediamarkt in germany today.
So they can switch it for me. But I don't know if they will do that.
I think its unacceptable that there is an dust part under mine screen and its just two weeks old so I don't wanna wait on warranty and they should just give me a new one.
Its clearly visibible this dust part and is about 1mm long. I'm also going ask € 20 back, they lowered the price with € 20, so going get that back to. I will flash an stock rom on it. If I keep 3.5 on it they can see I'm using custom firmware. Anyway I'm going try to switch it for a new one and get that € 20 back.
If they don't wanna switch it then I got to live with it as turning it in for warranty is to much.
Sent from my HTC EVO 3D X515m using XDA
I went back to MediaMark germany and after a long talk they keep saying no we don't give you an new one and only thing they could do is send it to HTC.
And that I didnt want. So now either sell it or live with it. I can almost not see the dust.
It's a shame that other thread of yours was locked. Was some funny funny stuff there and wish I could have replied
Sent from my HTC EVO 3D X515m using xda premium
fade2black101 said:
It's a shame that other thread of yours was locked. Was some funny funny stuff there and wish I could have replied
Sent from my HTC EVO 3D X515m using xda premium
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right? I don't understand why this one isn't though lol
Its a shame you guys are trolling.
DexterMorganNL said:
Its a shame you guys are trolling.
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Click to collapse
Says the con artist who doesnt want to keep the phone due to dust and hair under the screen, but is selling it on as new.
Sent from my HTC EVO 3D X515m
Dude i'm not selling it as new but as new state and that is an big difference. And no one off you knows if I tell the buyer or not. I already answered a question off someone on XDA who asked if this was the one with the little hair in it. Also I'm still awaiting answer from HTC I mailed them about this problem.
And I said yes and showed him a picture.
Btw is this an common issue with the Evo 3D about dust getting under the screen? I found about 4 to 6 threads about it on internet. I think I would like to keep the Evo 3D btw as I like the device and an HTC One X would cost € 270 more.
Not trolling, but that other thread was genuinely funny.
My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
sminker said:
My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
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Click to collapse
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
Click to expand...
Click to collapse
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
darkfire23 said:
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
Click to expand...
Click to collapse
The hardware revision in the settings is the same. I'll check the box tomorrow.
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
Click to expand...
Click to collapse
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
I believe I am lucky. Even though there are the multitasking issued, which everyone has, my EVO has never done the loading sense home screen thing... And I run some memory hoggin apps. Grindr, last.fm, maps, xda, browser, mail. Never had the reload show up yet.
Sent from my EVO using XDA
sminker said:
I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
Click to expand...
Click to collapse
What apps, do tell
Sent from my EVO using XDA
im having the light leak issue also.
also the sticker i had was black, like some generic sticker placed over the small clear one that was probably broken already.
i may have been sold one that someone returned. mf's
question: do i have to go to the same store i bought it at to exchange it?
I understand your pain dealing with people that are less knowledgeable than you (a Sprint rep tried to tell me that the SD card on my phone could be what was causing the reception issues if the card was 32gigs, no joke). However, try to understand that most of the time these people are just following instructions set forth by their employers. When things usually start to escalate like that, stay polite and ask for a manager. Believe me, it works better.
Anyway, I'm glad you got a non-defective phone and can start to enjoy it
shook187 said:
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
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Click to collapse
I exchanged my first EVO LTO for frequent reboots at a Sprint Corporate store, 2nd one perfect!
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
My first was light leakage and second was ripple and all I can find around here all have the ripple, hope this goes away in the upcoming batches...
Sent from my PC36100 using xda premium
cjrdriven said:
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
Click to expand...
Click to collapse
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
I had to return my first one as well. I was not getting calls txt or voice mails. Data worked find but nothing else.
exchanged it at best buy, and all my messages came through right away.
I suspect that it was not a phone issue but an activation issue.
jbadboy2007 said:
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
Click to expand...
Click to collapse
You mean like the Galaxy S3, the phone that will have zero problems on launch day? Good luck. My first Evo had a bad pixel, and I am waiting on the replacement. I was going to get the SG3 instead, but after reading the UK SG3 threads, there are a lot of issues. I decided that the Evo is best for me. Whether it is superior or not is subjective.
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
darkfire23 said:
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
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Click to collapse
I'm guessing you didn't have their Touch Pro? I went Samsung after that. That being said I will never buy another Samsung phone, they don't support their phones for ****. I'm with you though I'll take the minor data drops and wait out HTC patches and the much stronger dev support system..
Sent from my EVO using xda premium
It is amazing to have the chance to compare two different phones. I ended up unfortunately having that experience after I dropped my brand new EVO LTE in the toilet. My first phone I noticed that it didn't auto dock on my car dock even with the option turned on.
Haven't tried the camera on the new phone but old phone seemed like it didn't take sharp pictures like I was expecting but ones that were more out of focus than really blurry.
sivarticus85 said:
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
Click to expand...
Click to collapse
Which roms have this built in? I returned my EVO recently and my new phone has the same wifi problems. I would like to try a rom before returning the phone again.
Sent from my EVO using xda premium
Was watching the raven on phone at work last night and had to turn brightness up high since its so dark. Noticed about 50 little white dead pixels all over the screen.
Anyone else have this? Checked this phone when I first got it and no dead pixels at all. Makes me mad I've taken so good care of this phone. The display is ruined now for me.
I know now that the raven sucks and this display burns out too quick for whatever reason. Never had this issue with any other phone.
You need to return that thing, it's clearly defective. And as far asa burns out too quickly? That's obviously an opinion not based on facts... I have had my LTE since May, no dead pixels. Not one.
Word of friendly advice, when you take that jacked up phone back to the store for an exchange.... Before you leave with the replacement, go to the market and get the dead pixel tester, run it before you leave the store.
I'm just gonna keep it. Already s-off and all that, this is my 3rd EVO LTE. Can only see it when the screen is black and brightness is all the way up.
I'm really leaning towards getting a *gasp* Samsung for my next phone. I love HTC and sense, but there are so many issues with this phone u need to mod, dwnld app to fix phone, flip into/out of airplane mode to get data, and not to mention my first 2 exchanges.
Sorry this is so "ranty". This phone is like that super hot/cool girlfriend that has crazy issues that really get on your nerves, but u keep her around bc she is there and you've been thru too much w to get rid of kinda thing.
Anthonicia said:
I'm just gonna keep it. Already s-off and all that, this is my 3rd EVO LTE. Can only see it when the screen is black and brightness is all the way up.
I'm really leaning towards getting a *gasp* Samsung for my next phone. I love HTC and sense, but there are so many issues with this phone u need to mod, dwnld app to fix phone, flip into/out of airplane mode to get data, and not to mention my first 2 exchanges.
Sorry this is so "ranty". This phone is like that super hot/cool girlfriend that has crazy issues that really get on your nerves, but u keep her around bc she is there and you've been thru too much w to get rid of kinda thing.
Click to expand...
Click to collapse
It is going to bother you when the room is dark. I've had 3 evos so far due to dead pixels, the third one was prefect. You can downgrade the hboot now and obtain s-off so there is no reason not to find the perfect device.
Sent from my LTEvo
displays are where HTC sucks. I've been through about 8 replacement G2s , and literally only one or two didn't have any dead pixels , and those have touch response problems. heck even one of the replacements came in the mail with a burnt-in display.
Sent from my HTC Vision using xda app-developers app
This one didn't have dead pixels when I first got it. I remember checking it. Best buy ***** wouldn't let me check the other phones, said I had to take the one she pulled put. I asked y and she said it will start activating when she turns it on. God that pissed me off she is either stupid or I am for letting her get away with that comment.
Needless to say, this one was perfect then. So that means over time a new one will only burn out like this too. Probly just wait until it gets really bad before I exchange it. Everything else is great. Feel lucky.
I had this issue and had it fixed thru HTCs warranty. It bothered the crap outta me lol
Sent from my EVO using xda premium
I have dead pixels also): whats the best way to get a new one?
Sent from my EVO using Tapatalk 2
-Cupper- said:
I have dead pixels also): whats the best way to get a new one?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Can't u use a new digitizer? Or u mean best way to get a new phone altogether? Wish u could fix dead pixels but they be dead.
Anthonicia said:
Can't u use a new digitizer? Or u mean best way to get a new phone altogether? Wish u could fix dead pixels but they be dead.
Click to expand...
Click to collapse
I'm gonna go through htc warranty. They said they could fix it
Sent from my EVO using Tapatalk 2
Wow I have owned quite a bit of HTC devices. Even since the HTC apache! The only phone I have ever had a problem with was the evo3D and the digitalizer not being accurate.
I am now on my first evo4glte since launch and have not had a single issue except browser reloads on the stock shipped rom.which made me split decision with a galaxy s3. But to be honest , after rooting both devices I find the evo more fun to play with. And has never gave me any sort of issue. Wifi/3g works as it should. Nothing ever reloads,the screen is still amazing with no dead pix or blurring of the screen.
I'm sorry some of you guys are so unfortunate to end up with 2+ replacements,giving you a bad experience with HTC. Some devices come defective even the iphone5 & sgn
Sent from my EVO using xda premium
If you're getting exchanges that aren't new, the reason why you're seeing so much crap is because the refurbs aren't repaired or checked carefully at all.
My replacements were brand new phones. Didn't even have refurbs then, was in early June, early July. Got my first EVO on release day.
So, I just discovered that I have a dead pixel. Can only see it when when the screen is black. It's only one that I can see. Is it worth trying to get a replacement or getting it fixed? Can't they replace the screen?
eXplicit815 said:
So, I just discovered that I have a dead pixel. Can only see it when when the screen is black. It's only one that I can see. Is it worth trying to get a replacement or getting it fixed? Can't they replace the screen?
Click to expand...
Click to collapse
I have two dead pixels that are only visible with a very dark screen.
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Hey guys so I got my phone today brand new and when I hold it at an angle it looks like there are about 8 spots on the screen that are nothing but white regardless of the background. Idk too much about screens but I'm sure its NOT supposed to be like this. I didn't get a warranty for the phone yet, but I was wondering if there was any suggestions for what I should do. I haven't even had this phone for a day yet
Linch89 said:
Hey guys so I got my phone today brand new and when I hold it at an angle it looks like there are about 8 spots on the screen that are nothing but white regardless of the background. Idk too much about screens but I'm sure its NOT supposed to be like this. I didn't get a warranty for the phone yet, but I was wondering if there was any suggestions for what I should do. I haven't even had this phone for a day yet
Click to expand...
Click to collapse
well depends on were you bought the phone...
if at Verizon, bring it back to Verizon.
even if you bought the phone from Verizon online, phone, store, etc. you are covered by Verizon.
If you bought it outside Verizon, then you need to check if there's a return on that like ebay, some buyers will give like a 3 day return or something like that, if that's the case make sure you get a new one.
Either way wherever you bought the phone you need to talk to them..
This phone hasn't popped up with many problems (yet) .
The Rezound would heat up on me and many other things, but the inc4 is very solid IMO
hope you get yourself a fresh one
Thanks boss I'll check with best buy tomorrow they have a 30 day return policy
If you got it at Best Buy they should give you no trouble.
Sent from my ADR6410LVW using xda app-developers app
Agreed, BestBuy should be no troubles. hope you get it solved
Got my new one today thanks for the help guys.
Linch89 said:
Got my new one today thanks for the help guys.
Click to expand...
Click to collapse
good deal.the party is about to start
...........secret party??
Linch89 said:
...........secret party??
Click to expand...
Click to collapse
no, you'll know when it happens.