[Q] Help me please, my phone got in restart loop - Android Q&A, Help & Troubleshooting

i have some problem about my phone, sony ericsson xperia pro mk16i, rooted
when i turn on usb thetering, my phone just freeze for 3 second and restart itself, but here is the problem
after xperia logo, right before home window, the phone just freeze for 1-2 second and restart itself again, and this is become loop
i had to remove the battery and after i put it in again, i turn on my phone and there is no difference, the loop happening again
about a month before, i had the same problem but the trigger isn't usb thetering but bluetooth
i somehow manage to turn off the bluetooth and it fix the problem, but this time i don't know what to do
could someone help me?
i really need our help
thank you

Did you try a factory reset?
If yes, re-flash your ROM…
3/10

novodev said:
Did you try a factory reset?
If yes, re-flash your ROM…
3/10
Click to expand...
Click to collapse
no, not yet
if possible i would like to avoid any reset
but could you give me the step on how to factory reset?

Assuming you're using the standard rom:
1) Download „Sony Ericsson PC companion“ and install it on your PC
2) Connect your phone and got to “Support Zone”
3) Press “Phone Repair”
4) Follow further instructions

Or if you've got Recovery, just boot into it and wipe data/factory reset.
I dont see any other way, you will not lose your contacts/pictures/music, so give it a try.
Sent from my MIUI powered Optimus L5.

you can reflash your rom, dont forget before reflash you must backup any data in your phone.
sori for my bad english

Related

[Q] {HELP} another x10 stuck at se boot

hi guys. my x10 froze at se boot and does nothing. i've read through almost all helpfull threads that are similar to my problem but the problem still persist. fyi, i booted to xrecovery, made a backup and i noticed that there were problems in backing up (md5 chcksum, i think). but the backup file was created. i restored using that file and now it is stuck at boot. i can't even turn the phone off. i've tried hard reset, tried using the sues, flashtoo and even pc tools but to no avail. this is due to the phone can't connect to usb. can anyone please help me.
You have do a factory reset and wipe cache?
how can i do that andres3d? are there any way for me to do that? i'm trying but the phone just can't go past the se boot. it's just stuck there. i can't even turn the phone off. the only way is to take out the battery.
Try this, enter into xrecovery and select "factory resect" first at all, then reboot.
I got stuck there too, and I haven't the xRec installed
You can download the SE Update Service (SEUS) and flash the original rom back to it.
Download the software and install, take off the battery, wait a little bit (30s or so), insert the battery back. DO NOT TURN ON THE PHONE YET.
Open the SEUS, choose the phone (X10) and click 'go', or 'ok', or whatever. Keep going and the software will tell you to plug the phone. Plug the phone turned off. When it's plugged, turn it on holding the back button until the software tells you to release.
Wait a few moments... and it's done. Turn on your phone, it should take a little longer to boot, but it's just the first time, then it boots normally.
It's quite easy to do when you know what to do
thanks in advance but i've tried both method and it still got me nowhere. first, i can't boot to xrecovery at all and second, the sues doesn't even detect my phone.
Did you try download a stock firmware from here and install by flashtool?
Do you have installed drivers from x10 to your PC?
I thing the only way is by flashtool, because you don't have xrecovery access l.
http://forum.xda-developers.com/showthread.php?t=872298
Sent from my X10 using XDA App
rota2903 said:
thanks in advance but i've tried both method and it still got me nowhere. first, i can't boot to xrecovery at all and second, the sues doesn't even detect my phone.
Click to expand...
Click to collapse
Your phone must be charged ¬¬
Leave him charging at wall for about 45-60min and then try to do the step-by-step
tnx
tnx guys. i'll try the methods that u guys suggested. i really hope that i don't have to send the phone back to the shop.
OMG. it was actually my cable!!! that's why i can't flash my phone. now the phone is back to it's original state. anyways, i would like to thank all of you guys that have given me great advice. thanks again guys.
[Q] {HELP} another x10 stuck at se boot part 2
rota2903 said:
OMG. it was actually my cable!!! that's why i can't flash my phone. now the phone is back to it's original state. anyways, i would like to thank all of you guys that have given me great advice. thanks again guys.
Click to expand...
Click to collapse
Hi all
Unfortunetly my case is 99% similiar as "Sony Ericsson XPERIA X10XPERIA X10 Q&A[Q] {HELP} another x10 stuck at se boot" but changing the cables doesn't help. The only thing which the phone respond is to hold back starting of booting what immidietly happening when i'm connecting the usb cable.
I had xrecover installed before but is not starting onto flashing mode.
Any ideas

[SOLVED] SK17i Need help. Lots of problems after rooting and factory data reset. :-(

Hi, I recently rooted my sk17i using the unsecure kernel and superoneclick. Then I accidentally uninstalled one system application that was necessary in the phone. So I decided to do a factory reset in the phone.
After the reset, phone was still rooted, everything was normal and fresh. But then I noticed that the Home button is not working.(can't minimize tasks) :-(
All other buttons are working normally. Another difference I found was, when i long press the power button, Only the 'power off' option is displayed. Earlier there were silent mode and flight mode.
Then i tried connecting usb to my laptop. Earlier, everything was working fine. Now memory card is not connected in MSC mode. And I can't use usb tethering.
Another problem I found was, when I short press the power button, as usually display turns off. But when I press it again, screen comes instantly without showing the unlock slider. I can't use any screen lock security because the screen is not getting locked.
Everything was perfect even after rooting. I can't understand what will possibly go wrong after a factory reset.
Please help. Thanks in advance..
Hey,
I'm no expert so apologies if this is no help.
Have you tried to get the phone into fastboot mode again to re-flash the ROM?
I should imagine this would restore all the .apk you have removed including the essential app that has caused your problem.
Hope this is of help,
Joe
Me too think you should do a flash. it would fix it i think
Thanks for ur response. Now after all the experiments I conducted on my phone, I realize what a foolish question that was. . what I realize now is :
A factory reset will only wipe the /data partition. if any file is deleted from the /system partition, it is gone for ever. so, flashing the ROM is the only solution.
Hi Brother
ashokmkd said:
Thanks for ur response. Now after all the experiments I conducted on my phone, I realize what a foolish question that was. . what I realize now is :
A factory reset will only wipe the /data partition. if any file is deleted from the /system partition, it is gone for ever. so, flashing the ROM is the only solution.
Click to expand...
Click to collapse
Is it works fine? i m also using Xperia Mini Pro SK17i. i need to root my device..
Did u do backup?
Sent from my WT19i using xda premium

[Q] Xperia Mini Pro SK17i "Bootloop After Bluetooth"

I did updated my phone to ICS the day i bought it.
I used the bluetooth numerous number of times, but never had any problem,
but day b4 yesterday i used the sony factory widget to turn on bluetooth, i dont remember if i did used it before to turn bluetooth on or not.
The phone stopped responding for 2 sec, i thought its normal for android, and then it restarted.Until that point it was normal..
But then its stuck in bootloop.....
i saw various posts and have seen people have got to boot into system once in a while....
but bad for my luck i am trying from 24hrs... but no luck...
out of 10 boots or when battery is removed from phone from long time, phone shows lock screen for a milisecond and goes back to XPERIA logo and same story continues...
FYI: i had previous soft brick when used OTA update but got rid of it using "UnbrickingXperia2011.zip",
Please help me,,, i cant imagine a day without my best phone...
Try to flash the stock .587 software using flashtool
Sent from my SK17i using XDA Premium 4 mobile app
i dont want to delete my data bro....
dats d problem, do u knw how to flash withput deleting data...
Aneel said:
Try to flash the stock .587 software using flashtool
Sent from my SK17i using XDA Premium 4 mobile app
Click to expand...
Click to collapse
tauqeerzahir said:
i dont want to delete my data bro....
dats d problem, do u knw how to flash withput deleting data...
Click to expand...
Click to collapse
Try to untick data while flashing with flashtool (I am not responsible even if u loose your even after unticking data :angel: )
tauqeerzahir said:
I did updated my phone to ICS the day i bought it.
I used the bluetooth numerous number of times, but never had any problem,
but day b4 yesterday i used the sony factory widget to turn on bluetooth, i dont remember if i did used it before to turn bluetooth on or not.
The phone stopped responding for 2 sec, i thought its normal for android, and then it restarted.Until that point it was normal..
But then its stuck in bootloop.....
i saw various posts and have seen people have got to boot into system once in a while....
but bad for my luck i am trying from 24hrs... but no luck...
out of 10 boots or when battery is removed from phone from long time, phone shows lock screen for a milisecond and goes back to XPERIA logo and same story continues...
FYI: i had previous soft brick when used OTA update but got rid of it using "UnbrickingXperia2011.zip",
Please help me,,, i cant imagine a day without my best phone...
Click to expand...
Click to collapse
Go to CMW and then wipe catch and dalvik!!...it will boot into device but once you turn on bluetooth again then the whole thing starts up again!...
kernel?and rom?
Go back to GB if this is your everyday phone then i suggest a stable and reliable OS(I've had some bad experiences with ICS and JB but then again those are mine and my own views. Footnote:This was not to down play any devs :angel: )
I have same problem, just wipe dalvik cache and then after reboot install this "bluetooth fix repair" https://play.google.com/store/apps/details?id=com.phk.bluetoothfixrepair
just click everytime before turn on your bluetooth.
tauqeerzahir said:
I did updated my phone to ICS the day i bought it.
I used the bluetooth numerous number of times, but never had any problem,
but day b4 yesterday i used the sony factory widget to turn on bluetooth, i dont remember if i did used it before to turn bluetooth on or not.
The phone stopped responding for 2 sec, i thought its normal for android, and then it restarted.Until that point it was normal..
But then its stuck in bootloop.....
i saw various posts and have seen people have got to boot into system once in a while....
but bad for my luck i am trying from 24hrs... but no luck...
out of 10 boots or when battery is removed from phone from long time, phone shows lock screen for a milisecond and goes back to XPERIA logo and same story continues...
FYI: i had previous soft brick when used OTA update but got rid of it using "UnbrickingXperia2011.zip",
Please help me,,, i cant imagine a day without my best phone...
Click to expand...
Click to collapse
turn on your phone and plug to pc via usb with conditions bootloop
open androidsdk\tool\monitor.bat
on the tab file explorer
goto system\bin
pull bluetoothd
delete bluetoothd
push bluetoothd where you saved earlier
turn off your phone
turn on again
now your phone not bootloop but bluetoot not work.
open root explorer goto data\misc
delete folder bluetoothd.
goto system\bin
bluetoothd set permissions rwxr-xr-x
reboot your device
and now what happens?
Sorry for my english but I'm using Google translate
gamer.11 said:
Go to CMW and then wipe catch and dalvik!!...it will boot into device but once you turn on bluetooth again then the whole thing starts up again!...
kernel?and rom?
Go back to GB if this is your everyday phone then i suggest a stable and reliable OS(I've had some bad experiences with ICS and JB but then again those are mine and my own views. Footnote:This was not to down play any devs :angel: )
Click to expand...
Click to collapse
can you help me, i was flash kernel to my device but when i'm finished my device cannot turn on just black screen. i try go to CWM, is can't to
fastbot mod can
ululpotter said:
can you help me, i was flash kernel to my device but when i'm finished my device cannot turn on just black screen. i try go to CWM, is can't to
fastbot mod can
Click to expand...
Click to collapse
Use this kernel: here
Download and flash this ROM: here

I9100 reboot loop, problem whith network, it is a brick ?

Hi everyone,
First, please excuse me for my bad english
So, I'm here because I have a really big problem with my Samsung I9100.
Indeed, I will explain my problem. I installed the SENTINEL ROM 5.00 a few month ago, and I never had a problem before.
But yesterday, I don't know why, I have so much problem with my Network, (My friends haven't the same problem and we have the same operator, it's Orange)
So, I don't understood why I had this kind of problem. After a few minutes, my GS 2 shut down...
I tried to boot but It had no effect !! I fall in a reboot loop, whith no home screen.
After a panic I try so much solution :
Wipe Data, Wipe Cache, Wipe Dalvik Cache, reboot. Same problem ! Sometimes, I can access to the menu, but a few minute after, it shut down again.
I tried to restore an official firmware, no effect, He can't load, he is blocked with "Samsung animation boot".
I tried to restore with a ROM (Rootbox 3.91), no effect too, I can access temporary to my message, and after a few minutes, he shut down !
Sometimes, I just click in the home button (The only button), and it shut down !
I observed now, it can't book if I don't connect it to the alimentation's cable.
Really, I'm so lost, I understand nothing. Especially, I didn't do something special to make this...
If someone can help me...
Thanks !
Flash stock rom with Odin, re-root your phone & restore nandroid backup or reflash custom rom & start again from scratch.
MistahBungle said:
Flash stock rom with Odin, re-root your phone & restore nandroid backup or reflash custom rom & start again from scratch.
Click to expand...
Click to collapse
Thanks, I will try this, but my sometimes, my USB port of my I9100 has so much problem with the connexion.
Could you give me a link for a stock rom please ?
Thanks mate.
It sounds like you would get into recovery-mode?
Do you have an ClockworkModRecovery?
Can you make a nandorid backup with the recovery?
Do you have an older Recovery you could restore without too much data-loss?
Is the battery ok? Can you start your Phone if you connect it with the charger? If yes I would recommand to backup as many iportant data as possible.
I'm running sentinelRom 5.0 too and I have no problems.
Baerlinaer said:
It sounds like you would get into recovery-mode?
Do you have an ClockworkModRecovery?
Can you make a backup from the recovery?
Do you have an older Recovery you could restore without too much data-loss?
Is the battery ok? Can you start your Phone if you connect it with the charger? If yes I would recommand to backup as many iportant data as possible.
I'm running sentinelRom 5.0 too and I have no problems.
Click to expand...
Click to collapse
Hi Baerlinaer, thanks to answering me.
I had no problem with SentinelRom 5.0 since few month, but yesterday I don't know why, I have so much problem in the same time.
I can access to the recovery mod, and I restore my back up since the recovery mode. I tried to restore 3 differents ROM.
I don't know if the battery is OK cause in the screen, I have 100% but when I disconnect the alimentation's cable. It shut down ! And I can boot but after the first boot animation, It shut down !
I don't care about my data really, it's nice but I just wanna recover my phone with all his fonctionnality !
I alrealdy make a backup !
I am very lost cause I don't know why it do that :/
Can you start the phone withe the cable plugged in but without the battery?
Couse if you can, it is the Battery. I had such a Problem with a Laptop once. The Battery was broken and it rebootet after a few seconds or minutes. I tried everything, to recover it and then I took out the Battery and it run perfectly well.
Baerlinaer said:
Can you start the phone withe the cable plugged in but without the battery?
Couse if you can, it is the Battery. I had such a Problem with a Laptop once. The Battery was broken and it rebootet after a few seconds or minutes. I tried everything, to recover it and then I took out the Battery and it run perfectly well.
Click to expand...
Click to collapse
I can't start the phone whith the cable plugged and whithout the battery. Nothing appeared in the screen.
Dude, are you sure we can start the phone whithout a battery and only with the cable plugged ?
Because now, It can't start...
Sorry, I could't test it untill now, I didn't had my Phone. No we can't do this.
Do you have another Battery for sgs2? Or a friend of yours? Then youcould test it. Otherwise you might try another ROM...
Maybe you can get a stock rom here http: www androidfirmwares net PhoneFirmware Download 69 to do what MistahBungle recommended...
Sorry I could't help furthere more.
Hi,
I tried to install a STOCK ROM. And now, I can't boot my phone ! I installed it with odin.
Now, when I have the booticon Samsung, my phone automatically shut down...
I don't know, I am very lost....
Anyone can help me ?
Tomorrow I will try battery of gs2 of a friend.
Anyone can help me ?

[Q] Sony xperia boot logo on and off

Hi members,
Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.
Please help me as service center is very far from my town.
Do you have access to your recovery?
Also, is your phone rooted. Gimme some details!
Sent from my SM-G530H using XDA Free mobile app
no..
heinrich.himmler said:
Do you have access to your recovery?
Also, is your phone rooted. Gimme some details!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
No friend...its not rooted
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
No use
heinrich.himmler said:
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
After 3 hours phone booted normally...worked for 6 hours..
again touch is not working...again stuck at boot logo (comes and goes)
Try the solution I gave above
Sent from my SM-G530H using XDA Free mobile app
heinrich.himmler said:
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
hey i have this prob. too i tried to flash recovery.img and it bricked. im trying to do what you say but phone vibrates once then triple a sony logo comes and closes i need help please ((
sureshkadiri said:
Hi members,
Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.
Please help me as service center is very far from my town.
Click to expand...
Click to collapse
Did you fix it? same as me :crying:
inspektors said:
Did you fix it? same as me :crying:
Click to expand...
Click to collapse
Download flashtool, flash http://forum.xda-developers.com/showthread.php?t=2489955
Set it up correctly and instal;l the drivers.
Download the ftf file for YOUR DEVICE, use this http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142 ,or the last tab at the top of the flashtool.
Once you have found it, click it and download it by clicking it on the far right, make sure unpack automatically is checked.
Let it download and then flash tool will assemble it as the ftf file for you, and it will be in the correct folder. Cick the lightning button and select flash mode, select the ftf file that should apear in the list.
Folow the on screen instructions, it will take a while to flash, once finished it will say "unlug and reboot phone£
Do that and your done.
Cant fail with the flash tool
Let me know how you get on. Goodluck.
is your display ok (no small hairline cracks UNDER glass)?
I did all from your instructions and even try repair option in PC Companion but, had no errors but my e2303 remains stuck on the Sony logo (looping). I bought the phone online second hand and it arrived like that. I did bootloader unlock procedure in flashtool successfully and when i run it again it offers relock now so i assume it was good. However, if i try sony official bootloader unlock instructions via adb, i get error. I guess it's debug over usb and unknown sources related but since i can't boot to system there is no way to check that.
I'll mention i did try several ftf versions and all flashing went without errors (as with pc companion repair) but no result. Did i got scammed totally (i know i am as the phone should be working) and bought a phone that even can't get repaired?
Help guys
Do you have deleted or disabled my Xperia app before unlock? Maybe beacause this. I read when unlock and active my Xperia, phone is like paperweight
I got the phone like this, stuck on Sony/Xperia logo so i don't know what happened and what is the cause
Hi,
Apparently this is a more frequent issue than I'd have thought.... A relative of mine brought me his M4 Aqua e2303 with the same symptoms: it tries to boot, shows the Sony Logo (Xperia on the bottom of the screen) and it just loops. Screen goes off-then-on and the same thing. I've tried EVERYTHING. Bootloader was locked, so as a desperate measure I even unlocked it via Flashtool. First I tried Sony PC Companion App and automatic repair. It went smoothly but the phone was still stuck, then I flashed the last ROM via Flashtool. Again, everything went OK, but the phone was still stuck. I flashed a different ROM, the European Press version, since it's a little bit older, and suddenly something changed. The boot sequenced advanced from the Sony Screen to the waves screen, even with the music, but it just freezes and reboots itself 3 or 4 seconds after the blue-ish waves screen appears and the melody starts playing. Fastboot works, and I even pushed a custom recovery image. It boots, works, touchscreen and everything, and I can wipe everything (which I even did) but to no positive result. I've read about theft protection bricking some M4 Aqua phones, but this one had a locked bootloader, so it's out of the question (I think)
I'm absolutely dumbfounded... the only thing that comes to mind at this point is a hardware failure. My relative got the screen replaced, but everything was working fine after that, so I guess some cable/ribbon/whatever could get loose over time? Any idea?
I've learned a lot reading this thread and XDA Dev generally. Thanks, guys, great community.
hi,
i got to this problem too - M4 E2303:
1) unlocked bootloader
2) played around with the infinite possibilities of an unlocked bootloader.
3) killed android one way or another (debloating by hand, etc) - but it all worked again, thanks to the custom recovery
4) repeated step 3 a few times, until i liked the result
5) when creating the backup in recovery mode, the phone overheated constantly - so i submerged it
and this is how it went sour... i am still not sure, if the killing blow was dealt by heat, water or some other action - the phone just shuts down when i start it, while custom recovery works. flashing works also - over fastboot and the normal fashmode.
the interresting part is, that after flashing the bl back to locked even the sony recovery tool accepted it and flashed it again - but it won't boot anything else, just recovery (after unlocking and flashing it again, of course)
the only possibly useful info i got for you, is this log message in the twrp-console, which i did notice since then:
unable to recreate and-sec folder
maybe this helps others to identify the problem/solution for these strange bootloops
p.s.: even though it is only one possibility for what killed my phone: DO NOT use "the waterproof phone"(tm) under water
p.p.s: Cyanogenmod 12.1 works (well, as "well" as on any other m4) - i just installed that from an sdcard via twrp
I have a xperia m4 aqua, it have the same problems, but I´m thinking if a break glass or a crack has something to see with this problem, can you e-mail me? [email protected] please.
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
got same problem here, could it be because glass is cracked?
tbo85 said:
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
Click to expand...
Click to collapse
Ahm i have the same problem too. Please tell me how to use flash tools on mac os
Hello everyone,
I have the same problem. It started when i saw that i had no 4G internet connection, so i thought lets restart my phone and yes now its in the bootloop .
I tried all kinds of resets, i tried to flash my phone which i did with succes, but still have the bootloop.
Now i have some questions:
- when did your bootloop started?
- Did u play pokemon Go?
- Was your phone warm or cold?
- Could it be a storage thats full?
- Do i have to bring my phone back or do i have to buy a new one?
- Could it be an software update that caused this?
The pokemon go thing is because it is a possibility that the game overheated your phone and maybe some hardware got damaged because of that.
i'm not sure of this, but there is a great change that thats the problem.
Hope we find the answer.

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