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Hello all, I am not sure if any one has mantioned this or not. I looked thru the whole Atrix forum and could not find anything. I just got the Atrix about a week ago. I noticed that after using the data for couple of hours (Streaming music) it disconnects and I dont have access to data till I power off for a while and power on again. it is the same story every time I use data for 1 or 2 hours. replaced the phone once already including the SIM card and still the same thing. Any one having the same problem? Please reply. Thanks.
Am I in the right forum? If not, please forgive me, let me know and point me to the right direction? Thanks.
So you lose data completely? No h, e, 3g? Just bars? I had a similar issue on my captivate if I drove around listening to Pandora sometimes it would randomly stop playing till I went to the next song.
Sent from my MB860 using Tapatalk
Well, I see the H+, but the little arrows (TX/RX) right underneath it disappear and I have no data connection and all this is happening while I'm in the same spot (In my room or at work at my desk). Also a window pops out saying Network Error. Also, I never see E or 3g. It is always H+ even when there is only 1 bar. Is that normal? Here is a picture of it. It just did it to me. Now i have no data connection unless I power down for a while. Here is another Pic. If you notice, there are no Arrows under H+.
herach said:
Well, I see the H+, but the little arrows (TX/RX) right underneath it disappear and I have no data connection and all this is happening while I'm in the same spot (In my room or at work at my desk). Also a window pops out saying Network Error. Also, I never see E or 3g. It is always H+ even when there is only 1 bar. Is that normal? Here is a picture of it. It just did it to me. Now i have no data connection unless I power down for a while. Here is another Pic. If you notice, there are no Arrows under H+.
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Click to collapse
yeah this happened to me yesterday and i had to reboot......its the only time its happened though, and actually it was right after i updated about 7 apps at once from market. probably not related but there it is. only time its happened to me so far.
oFUNGUSo said:
yeah this happened to me yesterday and i had to reboot......its the only time its happened though, and actually it was right after i updated about 7 apps at once from market. probably not related but there it is. only time its happened to me so far.
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Click to collapse
It Happens to me when ever I try to use the data for couple of hours.
herach said:
It Happens to me when ever I try to use the data for couple of hours.
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Click to collapse
for me it happened when i was on wifi for a couple hours and turned it off, trying to go back to 3g.......and like you the arrows wouldnt show up untiil reboot
It happens to me on data only without wifi on or off. I was just wondering if this was happening to anyone else. I guess no one used the data long enough to see this problem. It looks like this is a Motorola problem and I will have to return the device. Don't want to but don't want to keep a defective device.
Sent from my ATRIX using XDA Premium App
Check your Battery Manager -> Battery mode setting. I think by default it's set to Nighttime sleep, which (in theory) shouldn't affect any music streaming or sync apps until night time, but it's possible that the profile is wonky. Try using the performance option or the custom (even though custom warns you of this very same issue).
This issue finally happened to me today.
I think it had to do with Extended Controls widget not correctly enabling/disabling the data apn.
In settings everything was right but I could not get the network even though it was showing the H+.
agentdr8 said:
Check your Battery Manager -> Battery mode setting. I think by default it's set to Nighttime sleep, which (in theory) shouldn't affect any music streaming or sync apps until night time, but it's possible that the profile is wonky. Try using the performance option or the custom (even though custom warns you of this very same issue).
Click to expand...
Click to collapse
Hello.
Thanks for replying. I tried the battery manager, I changed to performance and that didn't help. Within 5 minutes I was disconnected.
snlu178 said:
This issue finally happened to me today.
I think it had to do with Extended Controls widget not correctly enabling/disabling the data apn.
In settings everything was right but I could not get the network even though it was showing the H+.
Click to expand...
Click to collapse
Hi. If you keep using the data nonstop, you will see that it will happen to you more often. I read some where in a forum that Motorola is having some kind of a power management problem on these devices (Atrix4G & Bionic) where it over heats and effects the RF radio and Motorola is denying it. I am not sure how much of it is true. I can not find that article.
Here. I fond it. Every one, read this.
http://androidcommunity.com/motorol...-suffering-unfixable-power-problems-20110126/
Hey all, Guess what I just found out. After talking to few AT&T tech support about the problem I am having with the device, they transferred me to Motorola tech support. Guess what they told me. The Motorola Atrix 4G is not a 3G device. It is only strictly 4G device. WOW. That sucks. I thought this was E, H & H+ device. That is not what I was told in the AT&T corp. store when I went to purchase it. I was told that it is a 3g/4G device and if there is no 4G network it will drop down to 3G. But I don't think that is the problem. The device is defective. Just now I power off and power back on and it is working fine so far and I don't think we have 4G network in my area.
Update: 03/11/2011 02:13PM PST PDT
Hello all. I am just doing an update. I went and replaced the device one more time (3rd device, 4th SIM card) and it is still the same. It keeps disconnecting from Data every 1 hour or so. I finally called Motorola tech support. The first level tech support could not help me, so he transferred me to second level tech support. The second level tech support told me that they are going to try it on their own devices that they have and call me back the next day. So they did. She called me back the next day and told me that they could not duplicate the problem (of course). So she said she is not going to let it go, she is going to sent it to the engineers to see if they can find out what the problem is and she is going to call me back on Monday 03/14/2011. If they still have no solution for this, I’m going to return the device and reverse my upgrade. It is just a shame that Motorola (being the first in communications) has to get beaten by other Competitors.
any update on the issue? im starting to have the same problem with my atrix.
Unfortunately, this seems to be happening to quite a few people. There's a longer thread on it here:
http://forum.xda-developers.com/showthread.php?t=967125
neotekz said:
any update on the issue? im starting to have the same problem with my atrix.
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Click to collapse
Nope. Even Motorola Level 2 & 3 Tech support could not resolve the problem. They wanted me to sent the device to them for more trouble shooting. I finally returned the device and reverse my upgrade. I suggest you do the same if haven't past the 30 days.
dlazer said:
Unfortunately, this seems to be happening to quite a few people. There's a longer thread on it here:
http://forum.xda-developers.com/showthread.php?t=967125
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Click to collapse
Hi dlazer. Thanks for pointing me to the correct thread. This never came up in my search.
oFUNGUSo said:
for me it happened when i was on wifi for a couple hours and turned it off, trying to go back to 3g.......and like you the arrows wouldnt show up untiil reboot
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Click to collapse
interesting
i've had experience this problem
i thought i was seeing things ....
mods should combine this thread with the other one
and we need to direct motolora to here
Can everyone please log this on the moto forums? We need to ensure moto are aware and do something. Thank you.... not too many posts on moto forums so might get forgotten about.
This is now being resolved by moto. Check moto forums
Fix is coming.
Sent from my MB860 using XDA Premium App
i got an eris and no matter what rom (2.0/2.1/2.2/2.3) they all drop a call after about 8-10 minutes of talking... i have tried a different prl, and tried 3 different baseband versions, all still have the dropped call issue. and i have about 4 bars when it drops, so bad signal isnt the problem.
anyone know what could be causing this?
if not does anyone know if there is a log file or something that would say what caused the dropped call?
if there's something wrong with the hardware i guess i'm going to have to find a used moto droid to replace it
darkmage1991 said:
i got an eris and no matter what rom (2.0/2.1/2.2/2.3) they all drop a call after about 8-10 minutes of talking... i have tried a different prl, and tried 3 different baseband versions, all still have the dropped call issue. and i have about 4 bars when it drops, so bad signal isnt the problem.
anyone know what could be causing this?
if not does anyone know if there is a log file or something that would say what caused the dropped call?
if there's something wrong with the hardware i guess i'm going to have to find a used moto droid to replace it
Click to expand...
Click to collapse
Is there one or two locations where you get more dropped calls than anywhere else, like your home, work, etc? Have you noticed what your signal is like before the call drops?
Are you sure your using your Eris and not an iPhone? No but seriously, I know you said you don't think signal is a factor but I believe it is. Either bad reception or faulty hardware.
DINC|CM7|SLAYHER#27
roirraW "edor" ehT said:
Is there one or two locations where you get more dropped calls than anywhere else, like your home, work, etc? Have you noticed what your signal is like before the call drops?
Click to expand...
Click to collapse
3-4 bars and it happens everywhere no matter where or what im doing
wildstang83 said:
Are you sure your using your Eris and not an iPhone? No but seriously, I know you said you don't think signal is a factor but I believe it is. Either bad reception or faulty hardware.
DINC|CM7|SLAYHER#27
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Click to collapse
i tried duplicating the dropped call while i ran alogcat, i had my gf's phone and mine just laying on the computer desk for over 45 minutes and it wouldn't drop the call >.< i even picked the phone up shaked it, slapped it, turned it... all to see if there was something loose inside and it wouldn't drop it...
ill just have to check logcat right after a dropped call and if logcat doesnt show anything ill be leaving htc and getting a moto =P
I have the same issue. I'm using CM7 v. 3.8
yusuf513khan said:
I have the same issue. I'm using CM7 v. 3.8
Click to expand...
Click to collapse
What area are you in? People are having service problems on inc as well and it was determined that it was the area they were in was having issues not the phones. I think they were in the Detroit area if I remember correctly and even people without rooted phones were having the same problems.
Sent from my ADR6300 using XDA App
Well I've noticed when I make a phone call my phone switches to 2g, and takes forever to switch back to 3g, I didn't have this problem till I updated to the latest Motorola photon software. Sun 154_6. But when I was on sun 154_5, I didn't have this issue. Also I restored the phone twice already and tried to avoid the update, but i became tired of seeing the install update screen and I gave in, any ideas?
sent from my photon
when you make a phone call over cdma you dont have data. not 2g or 3g. the only way to is using a seperate radio (wifi/wimax)
shabbypenguin said:
when you make a phone call over cdma you dont have data. not 2g or 3g. the only way to is using a seperate radio (wifi/wimax)
Click to expand...
Click to collapse
True, but after im done with the call my data doesnt work. Instead of seeing the signal strength in blue with 3g lit up, i see the signal bars in gray and my phone doesnt work with facebook or the web browser. Shabbypenguin, i know you know this phone pretty well, so far if it wasn't for your work, i wouldnt even be enjoying this phone...lol, any ideas on what i can do to fix this? I dont wanna call sprint because there solution is to factory reset the phone, and im tired of doing that lol....
nfamisnme said:
True, but after im done with the call my data doesnt work. Instead of seeing the signal strength in blue with 3g lit up, i see the signal bars in gray and my phone doesnt work with facebook or the web browser. Shabbypenguin, i know you know this phone pretty well, so far if it wasn't for your work, i wouldnt even be enjoying this phone...lol, any ideas on what i can do to fix this? I dont wanna call sprint because there solution is to factory reset the phone, and im tired of doing that lol....
Click to expand...
Click to collapse
Its only blue when syncing with google
Yay 4 Juggs said:
Its only blue when syncing with google
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Click to collapse
Interesting mine are far more often blue than grey.
Sent from my MB855 using xda premium
Yay 4 Juggs said:
Its only blue when syncing with google
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Click to collapse
Ah I c, I wonder why my data doesn't connect then....oh well factory reset here I come...
sent from my photon
Yay 4 Juggs said:
Its only blue when syncing with google
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Click to collapse
wow mine is blue all the time... but I am always on it also....
The 3G/EvDo icon turns blue whenever data is being used. If data is not being used, the icon will remain gray.
+1
mrinehart93 said:
The 3G/EvDo icon turns blue whenever data is being used. If data is not being used, the icon will remain gray.
Click to expand...
Click to collapse
Sent from my MB855 using XDA App
ive noticed with the data saver and battery saver on, my data seems to do some funky things, but when they are both off/set to performance I dont have any issues.
Ok so today out of no where my phone just stopped talking calls, cant make calls, i can recieve texts but i cant send them. I also cant open my text inbox.. for example if i click on a contact inside the inbox, it just says loading and the green icon just spins and does nothing..
i reflashed my same radio i used thinking it was a problem there, but it hasnt fixed anything..
also i noticed that on my lock screen right above the time it does not say verizon wireless anymore, it just shows the time and date.. it used to say it above the clock.
im running bamf and have loved it for quite some time now, until this just happened..
Willis_G said:
Ok so today out of no where my phone just stopped talking calls, cant make calls, i can recieve texts but i cant send them. I also cant open my text inbox.. for example if i click on a contact inside the inbox, it just says loading and the green icon just spins and does nothing..
i reflashed my same radio i used thinking it was a problem there, but it hasnt fixed anything..
also i noticed that on my lock screen right above the time it does not say verizon wireless anymore, it just shows the time and date.. it used to say it above the clock.
im running bamf and have loved it for quite some time now, until this just happened..
Click to expand...
Click to collapse
You say you don't see VZW on the lockscreen. Have you check to see if maybe your phone is roaming or out of service area?
Sent from my brain.
did you pay your bill?
nrfitchett4 said:
did you pay your bill?
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Click to collapse
haha I can see the reply being "I fixed it.. Had to mail my first born child to Verizon. Phone works again.."
On a serious note, that is odd that it just randomly happened. Did you flash anything new or remove anything?
Somehow one of my lte settings on my banf menu changed by its self.. so it was one of the settings where their was no 3g or 4g and no service either, like the 4th from the top..
either way the phone works again now because i use the cdma auto/prl (i think) one so i always use my phone in 3g, but the internet hasnt came back on yet.. i tried the first choice and the 4g one (cdma/lte auto) or whatever it is and i cant get 3g or 4g..
can anyone recommend me a good radio to use. my phone just has 2.3.4 and bamf gingeremix on it, if i have to be more specific i can to try and narrow the best radio for my phone.. i guess i might as well ask what is the "best" Radio?
What are the significances of the different ones? like range or service quality.. thats the only thing i dont understand..
Willis_G said:
What are the significances of the different ones? like range or service quality.. thats the only thing i dont understand..
Click to expand...
Click to collapse
All radios work differntly with each thunderbolt. best way to test is run each radio for a few days and find the best one for your individual phone. Best of luck
Since your running 2.3.x you will need to make sure you load a MR2 or greater radio. I don't think Froyo radios will not work on GB. I'm no expert on any of this yet still learning the ins and outs. I remember reading that on one of the forums I frequent though.
I'm running 2.11.605.3 RUU and have had excellent signal so far. The list
This is unbelievable to me. I finally update to ICS and now everytime I use wifi calling for more then 15 mins, the voice gets delayed. The person I talk to on the other end hears what I say 3 to 5 seconds after I say it into the phone. This has been going on for days now and also happens with a friends Amaze at his own place.
What in the world am I suppossed to do now , since its impossible to have a normal conversation with people.
Anyone else have this issue? I am about this sell this phone now. I am not rooted and stock so I cant revert back to GB
ITALIANNYC said:
This is unbelievable to me. I finally update to ICS and now everytime I use wifi calling for more then 15 mins, the voice gets delayed. The person I talk to on the other end hears what I say 3 to 5 seconds after I say it into the phone. This has been going on for days now and also happens with a friends Amaze at his own place.
What in the world am I suppossed to do now , since its impossible to have a normal conversation with people.
Anyone else have this issue? I am about this sell this phone now. I am not rooted and stock so I cant revert back to GB
Click to expand...
Click to collapse
try this from the market >> Call Delay Patch << https://play.google.com/store/apps/details?id=cz.byteworks.cdp&hl=en
now those few 3-5 sec is NOW FIXED
hit thanks if i helped
Jay_Rulen said:
try this from the market >> Call Delay Patch << https://play.google.com/store/apps/details?id=cz.byteworks.cdp&hl=en
now those few 3-5 sec is NOW FIXED
hit thanks if i helped
Click to expand...
Click to collapse
I read that app only works for when you pick up the phone and there is a delay. Ill give it a try though. It gets extremely annoying talking to someone and then they start talking thinking I am not talking and my 5 second delay cuts them off.
ITALIANNYC said:
I read that app only works for when you pick up the phone and there is a delay. Ill give it a try though. It gets extremely annoying talking to someone and then they start talking thinking I am not talking and my 5 second delay cuts them off.
Click to expand...
Click to collapse
ya ik what you mean try it if it works your all set if it don't i'll look for something to help you out im just on www.xxxxda.com lmfao just waiting on new energy ics rom update i hope
Yep, an issue since the first ics leak and I have no clue how to fix it. Me and GG have been complaining about this for awhile
Yup... Known issue since the first leak... It gets worse as conversation goes on. I just said **** it and installed quick-sense and selected to remove WiFi calling. I can't believe tmo put the option in a device on gb, it didn't work, so they update to ics, and don't fix it? Smh fail
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Yup... Known issue since the first leak... It gets worse as conversation goes on. I just said **** it and installed quick-sense and selected to remove WiFi calling. I can't believe tmo put the option in a device on gb, it didn't work, so they update to ics, and don't fix it? Smh fail
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Word.
Anyways, I talked to the tech department about it and the girl knew everything about it.
She set me up with a service ticket and they would check things out, but we both dont think much of it.
Shes going to call me back in 3 days. She said that its not a device issue, that its an OS issue, which I already knew.
She said after the 3 days we will probably do the warranty exchange. She doesnt know if the replacement phones will have will ICS or GB though but if its GB, dont update to ICS because its a known wifi calling bug. That is if they even have the amaze to replace with. I dont mind waiting because I am curious what there going to say.
So you're going to exchange your phone because wifi calling doesn't work properly? A little extreme, no?
mrmako777 said:
So you're going to exchange your phone because wifi calling doesn't work properly? A little extreme, no?
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I dont get service in my apartment. I rely on it to make all my phone calls when I am home. Without it, its almost useless. Having a conversation where the person on the other end doesnt answer you for a few seconds cuz its delayed is pretty annoying. Not to mention when they start talking again because they think I havent answered, and then it cuts them off, and there is a WTF moment lol
Yeah this is annoying I've had people click on me because they think I'm playing with them or calling to mess with them.. Hopefully tmo fixes the issue soon
Sent from my HTC_Amaze_4G using xda premium
ITALIANNYC said:
I dont get service in my apartment. I rely on it to make all my phone calls when I am home. Without it, its almost useless. Having a conversation where the person on the other end doesnt answer you for a few seconds cuz its delayed is pretty annoying. Not to mention when they start talking again because they think I havent answered, and then it cuts them off, and there is a WTF moment lol
Click to expand...
Click to collapse
gotcha. have you asked about the signal booster they offer? are you s-off? why not just flash back to gb?
mrmako777 said:
gotcha. have you asked about the signal booster they offer? are you s-off? why not just flash back to gb?
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Click to collapse
Yeah I just dont wanna go through the trouble of signal booster when Wifi calling is supposed to work just fine yano? The girl said alot of people have been calling with issues about the new update and there working with HTC to try and correct them.
I am running stock on my phone. I was thinking about messing with the phone but I dont like the idea of messing up the warranty when I use it a few times during the year
ITALIANNYC said:
The girl said alot of people have been calling with issues about the new update and there working with HTC to try and correct them.
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Click to collapse
this is good news. guess this means we'll possibly be getting another leak soon...
Anyone ever factory reset the phone and see if the issue gets fixed at all?
Of course I told them I did it to avoid that nonsense, but now I am considering it. Just dont wanna lose all the work I put into with using facebook pictures for peoples faces when they call. Apps I can always re download
Whats even more annoying is I had the phone for 1 month and havent even begun to pay me 20 dollar a month for 20 months payments! So in the end if they send me another, Im paying for a refurb phone lol. Honestly thinking about when the GS3 comes out, selling my amaze, paying off what I owe with the money I get for it, then restarting a payment plan all over for the GS3. Yeah thats overthinking right there.
ITALIANNYC said:
Anyone ever factory reset the phone and see if the issue gets fixed at all?
Of course I told them I did it to avoid that nonsense, but now I am considering it. Just dont wanna lose all the work I put into with using facebook pictures for peoples faces when they call. Apps I can always re download
Also, I see that my lynksys router firmware is from 2008 and has an update. I wonder if updating the firmware mix help. Its just a firm believer when it comes to routers, if it aint broke, dont fix it lol
Click to expand...
Click to collapse
Yes. I've reset and flashed new roms. It doesn't help. I also have a 4yr old linksys wireless n crap router though... And some ppl say WiFi calling works fine with them. I haven't tried on a netgear
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Yes. I've reset and flashed new roms. It doesn't help. I also have a 4yr old linksys wireless n crap router though... And some ppl say WiFi calling works fine with them. I haven't tried on a netgear
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
I wonder if people dont realize the problem cause they dont talk on the phone much.
My wireless N linksys router is 4 years old also.
Also, I see that my lynksys router firmware is from 2008 and has an update. I wonder if updating the firmware might help. Its just a firm believer when it comes to routers, if it aint broke, dont fix it lol
its an ics bug. you could have the best router in the world and it will still lag
Yeah heres my own personal fix. Hang up the phone and call back every ten minutes
So in reality, rooting a phone only affects the manufacturer warranty? Something I will never and have never needed to use.
I have premium handset protection with T-Mobile. If I need to exchange through t-mobile or asurion, all I need to do is unroot it right?
Hmm Now I need to go learn how to do all this to get back to GB.