Anyone else experiencing issues with the sensitivity of the back button? I noticed that if the back button is pressed closer to the left of the point versus solidly in the center of the button, no touch is registered. Previous Android phones seemed to have a slightly larger touch area, but on the One touches have to be pretty precise. I find myself having to hit back multiple times to complete the task.
Sent from my HTC One using xda app-developers app
kyndacrazy said:
Anyone else experiencing issues with the sensitivity of the back button? I noticed that if the back button is pressed closer to the left of the point versus solidly in the center of the button, no touch is registered. Previous Android phones seemed to have a slightly larger touch area, but on the One touches have to be pretty precise. I find myself having to hit back multiple times to complete the task.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah there quite a few threads about the sensitivity of the buttons and screens here and on the international forum. I think an update came out for international that addresses these issues.
Sent from my HTC One using Tapatalk 2
godfirst said:
Yeah there quite a few threads about the sensitivity of the buttons and screens here and on the international forum. I think an update came out for international that addresses these issues.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Let's hope that it moves through the ATT lab quickly.
Sent from my HTC One using xda app-developers app
This seems to be a huge problem effecting all variants:
http://forum.xda-developers.com/showthread.php?p=40573865#post40573865
Rumor has it the Taiwan variant received an update that fixed it, althogh I'm not convinced it's not a hardware defect.
m03sizlak said:
This seems to be a huge problem effecting all variants:
http://forum.xda-developers.com/showthread.php?p=40573865#post40573865
Rumor has it the Taiwan variant received an update that fixed it, althogh I'm not convinced it's not a hardware defect.
Click to expand...
Click to collapse
Can confirm after trying a international Rom the issue was fixed. So it's a software issue.
Sent from my HTC One using Tapatalk 2
Related
Picked my One up today to replace my freshly broken Nexus 4. So far so good, but this home "button" registers about one out of five presses. Anyone else seeing this behavior? The back button works fine every time.
Sent from my HTC One using xda app-developers app
Got a screen protector on it?
The sensitivity is a bit low for it to register perfectly. Happens on mine.
Sent from my HTC One using xda premium
I sure do! I guess I will try peeling it back and see if it helps.
Sent from my HTC One using xda app-developers app
I have no screen protector and my home button doesn't register often either. Also when trying to touch places in the standard browser it doesn't register immediately. Starting to think there's a defect in screen or software.
Sent from my HTC One using Tapatalk 2
I'm having the sane issues it does it with the back button as well. Did it before I put the screen protector on it. It doesn't help that they sit so close to the screen. When I start tapping frantically trying to make it work I end up pressing whatever is right above it on the screen. Thinking about returning it to try another but if it's a common problem I don't want to waste my time. It's not too bad usually at least one of the two buttons will register if the other one won't
Sent from my HTC One using xda premium
Diesel321 said:
I'm having the sane issues it does it with the back button as well. Did it before I put the screen protector on it. It doesn't help that they sit so close to the screen. When I start tapping frantically trying to make it work I end up pressing whatever is right above it on the screen. Thinking about returning it to try another but if it's a common problem I don't want to waste my time. It's not too bad usually at least one of the two buttons will register if the other one won't
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Yeah it's my back button as well, I thought about replacing. It seems that quite a few people are having the issue. I don't know should I try and replace or if it's a software issue.
Sent from my HTC One using Tapatalk 2
I know I just put the screen protector on along with a carbon fiber skin. The idea of having to go and deal with the people at AT&T alone makes me want to just deal with it. Also afraid I'll just get another one
Sent from my HTC One using xda premium
Diesel321 said:
I know I just put the screen protector on along with a carbon fiber skin. The idea of having to go and deal with the people at AT&T alone makes me want to just deal with it. Also afraid I'll just get another one
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I agree, if the issue is only on our variant then it could be software or hardware. I have no idea what to do.
Sent from my HTC One using Tapatalk 2
godfirst said:
I agree, if the issue is only on our variant then it could be software or hardware. I have no idea what to do.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Me neither. I suppose deal with it and wait to see how common it is and if any dev can fix it. I'm waiting to unlock and root anyway
Sent from my HTC One using xda premium
I had the same issue on my device. It took three swaps to figure out it wasn't the phone but, the Zagg HD screen protector I had on it. Once I took it off, everything started behaving as intended,
I noticed last night that my Zagg screen protector still had some water bubbles (very tiny ones) near the home button. So today after another night the bubbles are gone and the home button works well enough I can assign a double tap short cut.
Never had any issues with the back button, just for reference.
Sent from my HTC One using xda app-developers app
Noticed the issue as well. Saw it mentioned in a recent review of the phone. You have to be really precise because the buttons are so small.
Sent from my HTC One using xda premium
dxwilliams40 said:
Noticed the issue as well. Saw it mentioned in a recent review of the phone. You have to be really precise because the buttons are so small.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Precise isn't the word lol. I hope a software update will fix it completely
Sent from my HTC One using Tapatalk 2
abisai said:
I had the same issue on my device. It took three swaps to figure out it wasn't the phone but, the Zagg HD screen protector I had on it. Once I took it off, everything started behaving as intended,
Click to expand...
Click to collapse
I'm almost 100% sure it has to do with the screen protector.
I was using an Otterbox Defender case which has the screen protector with the soft keys uncovered. I was using the phone without a hitch. But this morning I decided to use a different screen protector other than the one provided by Otterbox and that screen protector covers the soft keys.
Now I'm having issues with the sensitivity of the soft keys.
Somehow covering the soft keys with the screen protector affects the sensitivity level of the soft keys. I'm thinking of uncovering the soft keys just to finally confirmed that, that is the problem.
Sent from my HTC One using xda app-developers app
Same problem on Sprint variant. I went to the store and the display model also had same problem. Neither had a screen protector.
This is either a widespread hardware defect or a widespread software problem.
Some have said the latest update to the Taiwan variant fixed it.
RE: http://forum.xda-developers.com/showthread.php?t=2245637
I have had the issue as well and I believe it's software, rather than hardware. If my back button freezes and I turn the screen off and then back on, it works fine. It only seems to do it when I "overload" the back button in an app that needs it a lot, like this one.
Sent from my HTC One using Tapatalk 2
Hi, everyone
First time posting here so hoping I've posted in the right place
Just wondering if anyone is having the same issue as me on the non functioning back capacitive button
Sometimes it would just stop working completely and will respond after 30-60 seconds
It gets really annoying.
A temporary fix is to power the screen off and then turn it back on to get immediate response
This leads me to believe it is a software fault and if it is HTC need to know about it.
Also there's a screen protector fitted on the screen but that shouldn't be a problem
Sent from my HTC One using xda app-developers app
This would get far more replies in the HTC One Q&A and Troubleshooting forum. First check if anyone has a similar problem and a solution for it, then either ask a mod to move it there or create a new thread (all assuming that your question doesn't get answered before then of course).
Thanks
Sent from my HTC One using xda app-developers app
Sorry, but wrong section mate.
Thread reported.
"To err is human, to forgive is divine"
Sent from my SGS II
Happens to me as well...really annoying. Back button just stops working/unresponsive and then starts working again after some time. Generally the sensitivity is too low, looks like a software issue but we need to wait long before carriers approve any updates and push it to us. So hopefully some custom rom or mod will fix this.
Just re calibrate you screen and lightly tap the buttons when requested. It should fix the sensitivity. And The others are right wrong forum.
GNayim said:
Hi, everyone
First time posting here so hoping I've posted in the right place
Just wondering if anyone is having the same issue as me on the non functioning back capacitive button
Sometimes it would just stop working completely and will respond after 30-60 seconds
It gets really annoying.
A temporary fix is to power the screen off and then turn it back on to get immediate response
This leads me to believe it is a software fault and if it is HTC need to know about it.
Also there's a screen protector fitted on the screen but that shouldn't be a problem
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
C Murder said:
Just re calibrate you screen and lightly tap the buttons when requested. It should fix the sensitivity. And The others are right wrong forum.
Click to expand...
Click to collapse
Tried it, I still have the issue.
Sent from my HTC One using xda app-developers app
---------- Post added at 09:07 AM ---------- Previous post was at 09:04 AM ----------
One way I found to replicate the issue, in case you need to show someone like a tmobile rep, is to go into the app drawer and press the back button repeatedly until it stops vibrating. Then open up an app, and you shouldn't be able to back out of it for a bit.
Sent from my HTC One using xda app-developers app
Known problem with all HTC One's. Don't bother swapping it out.
Allegedly it gets fixed in the 1.29.XXX.12 OTA. Unbranded phones in Europe and Asia are the only ones to have received this OTA so far but they all report the issue is solved after applying it.
Please see this thread: http://forum.xda-developers.com/showthread.php?t=2245637
http://www.pocketables.com/2013/04/...-issues-with-capacitive-hardware-buttons.html
Can confirm calibrating the screen through the HTC keyboard settings fixed mine. Trick is to barely touch the screen when calibrating the sentence. And I mean like barely brushing the screen. The Buttons work great now.
Sent from my HTC One using xda app-developers app
tbae2 said:
Can confirm calibrating the screen through the HTC keyboard settings fixed mine. Trick is to barely touch the screen when calibrating the sentence. And I mean like barely brushing the screen. The Buttons work great now.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I just recalibrated mine, and the problem is still there. I also tried a demo one from best buy and the back button worked perfectly. The vibration was even more evident. I don't know what this means for me, but I'm still going to swap it out.
Sent from my HTC One using xda app-developers app
m03sizlak said:
Known problem with all HTC One's. Don't bother swapping it out.
Allegedly it gets fixed in the 1.29.XXX.12 OTA. Unbranded phones in Europe and Asia are the only ones to have received this OTA so far but they all report the issue is solved after applying it.
Please see this thread: http://forum.xda-developers.com/showthread.php?t=2245637
Click to expand...
Click to collapse
I don't think you can say that it's a problem with all Ones. I've tried everything suggested to try to reproduce the problem on my phone, and my buttons work fine.
I wouldn't disagree that HTC had some supply chain problems with the One. But, that some people have posted problems in forums doesn't mean it's as widespread as you may think.
ptweasel said:
I don't think you can say that it's a problem with all Ones. I've tried everything suggested to try to reproduce the problem on my phone, and my buttons work fine.
I wouldn't disagree that HTC had some supply chain problems with the One. But, that some people have posted problems in forums doesn't mean it's as widespread as you may think.
Click to expand...
Click to collapse
I agree 100 percent. Like I said, the demo version had no problems.
Sent from my HTC One using xda app-developers app
I was starting to have issues again oddly after the calibration attempt. Just flashed trickdroid based on 1.29 update and the cap buttons are way more sensitive and I spammed them to death no issues. Will report back after using this for a day but it does appear the 1.29 update fixes the issue
Sent from my HTC One using xda app-developers app
tbae2 said:
I was starting to have issues again oddly after the calibration attempt. Just flashed trickdroid based on 1.29 update and the cap buttons are way more sensitive and I spammed them to death no issues. Will report back after using this for a day but it does appear the 1.29 update fixes the issue
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Thanks for the tip, I just flashed the same rom. My phone is working beautifully now.
Sent from my HTC One using xda app-developers app
erniev said:
Thanks for the tip, I just flashed the same rom. My phone is working beautifully now.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Glad it worked ! Used it all day today and the capacitive buttons worked beautifully. So there's the answer as far as I can tell. Either flash a Rom based on the 1.29 update or wait for the OTA from T-Mobile
Sent from my HTC One using xda app-developers app
It seems that my back button intermittently stops working. It does it no matter what ROM I'm using (att cleanrom or any international ROM). It seems to do it using most any kernel as well. There doesn't seem to be any rhyme or reason when it happens...it just stops working for about 20 secs...maybe happens 5-6 times a day. Anyone else having these issues?
Sent from my HTC One using Tapatalk 2
powerwagon said:
It seems that my back button intermittently stops working. It does it no matter what ROM I'm using (att cleanrom or any international ROM). It seems to do it using most any kernel as well. There doesn't seem to be any rhyme or reason when it happens...it just stops working for about 20 secs...maybe happens 5-6 times a day. Anyone else having these issues?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I had the issue on stock AT&T ROM but it went away on ARHD.
Sent from my HTC One
phositadc said:
I had the issue on stock AT&T ROM but it went away on ARHD.
Sent from my HTC One
Click to expand...
Click to collapse
Looking around a little bit, it appears to be a known issue with this phone. Doesn't really seem to be ROM dependent. Like the phone, but probably going to dump it, as this doesn't seem to be something a software update can fix.
Sent from my HTC One using Tapatalk 2
Same problem. Turning off hepatic feedback on the buttons only seems to have greatly improved the problem.
Sent from my HTC One using xda premium
As stated previously, the international roms have the updated fix for our phones. I'm currently running arhd 7.4 and things are fine. Eventually I think our forums are going to be merged with the international.
Sent from my HTC One using Tapatalk 4 Beta
Software update fixes it completely. HTC already released it for an international model.
I had the same problem and interestingly enough, after I stopped using the DoubleDip case they make, the problem quit. That and cutting my screen protector to not cover the buttons.
Sent from my HTC One using Tapatalk 2
sliderocket22 said:
Software update fixes it completely. HTC already released it for an international model.
I had the same problem and interestingly enough, after I stopped using the DoubleDip case they make, the problem quit. That and cutting my screen protector to not cover the buttons.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
As soon as I cut around the back and home button the problem went away completely.
Sent from my HTC One using xda premium
I'm having the same problem as well lately. Back button occasionally stops working for me, and I incorrectly assumed the problem was the 3 dot mod. I'm using an Invisible Shield for the moment, so cutting would be a messy and unforgiving option. I'm also waiting for some other screen protectors I ordered to arrive in the mail.
Has anyone else been experiencing weak or unresponsive home and back keys. My home key does not always work. Just trying to see if mine is faulty or others experience this issue.
Sent from my HTC One using xda app-developers app
I have the same issue and it has been pissing me off. I have read the OTA has fixed this issue for some. I am still waiting for my OTA to come through.
Screen off/screen on seems to kick it back into gear most of the time for me.
I had the same problem. Unlocked bootloader and put TrickDroid on, and this problem is gone. Not that it should be the solution, but it seems the move to the international update fixed that problem.
I also had the problem on stock AT&T ROM. Flashed ARHD and the problem is gone
Sent from my HTC One
I had the problem after i installed a screen protector. I cut around the buttons and now the problem it's gone.
Sent from my HTC One using xda premium
airicd22 said:
I had the problem after i installed a screen protector. I cut around the buttons and now the problem it's gone.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I just installed a screen protector and noticed the buttons are a little finicky. Just dealing with it for now.
mrjasenr said:
I just installed a screen protector and noticed the buttons are a little finicky. Just dealing with it for now.
Click to expand...
Click to collapse
I wonder if a software update will fix it.
Sent from my HTC One using xda app-developers app
Mrkrackie said:
I wonder if a software update will fix it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Doubt it. Sounds completely independent of software.
Sent from my HTC One
I flashed international Rom and it's alot better I have two ones that I use and there's s big difference between stock att and international imo
Sent from my HTC One using xda premium
Stock ATT rom here and there are times I have to hit the home button a few times. Gonna unlock bootloader tonight and see about installing a rom.
Mine definitely require very accurate taps. I am getting used to it, but I am hoping a software update will improve the responsiveness.
Sent from my HTC One using Tapatalk 2
Seems to be the case more with our (ATT) software. Flashing the international or one of the international ROMs seems to make it much more responsive. Hopefully our phones will get the update soon!
I loaded an international Rom and I still occasionally get buttons that don't work and I have to lock and unlock the screen.
Sent from my HTC One using xda app-developers app
Some say it's the screen protectors some say it's not. I did notice before I out one on it wasn't so bad. But once I out it in was constantly smashing the buttons and where the are so flipping close to the screen I would open unwanted apps. Anyway I too a straight edge and an exacto knife and cut the protector off right where the screen ends and the black capacitive area begins. Did it last night and haven't had to press anything more than once. Just a thought from a guy
Sent from my HTC One using xda premium
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
Sent from my HTC One using xda premium
mjwitt2 said:
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I agree. A screen protector shouldn't make a difference. Never did with ny One X either.
Sent from my HTC One using xda app-developers app
mjwitt2 said:
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
Click to expand...
Click to collapse
Even when I didn't have the screen protector installed it was also very finicky. It seems like you have to press down exactly on the buttons for them to register the action. Even then, one of the buttons will sometimes wig out on me while the other one will continue working. It seems like the problem resolves itself within fifteen seconds most of the time, but its annoying nonetheless.
What's funny is that I thought it was a software problem at first, but even after switching over to the newest CM nightlies it still happens every now and then.
Yea but basing that in cm10 is irrelevant
Because so much is patched and ported but agreed this thing sucks sometimes
Sent from my HTC One using xda premium
As nice as of a device as it is the home and back button lack the touch sensitivity needed to function correctly, with the correct amount if sensitivity i'm sure most of us are used to.
I seen there was a update with the sprint variant that fixed it.
It's like when u touch them it takes 10 times to get them to respond almost acting like a phone that's 5 years old and glitchy...
Is this a known issue or an issue being looked into ?
Sent from my HTC One using xda app-developers app
I cut the tip of my thumb off when I worked in a kitchen so they all suck but I haven't notice anything worse than normal
Sent from my HTC One using Tapatalk 2
Known issue 1.29 is to fix it but it's worse if you have a screen protector on it
Sent from my HTC One using xda premium
common issue,but its funny as I didn't notice this until I started to see threads about this. If you have a screen protector, it will make it worse, its so bad, it happens to me everytime I use it and I don't hink T-Mobile will ever update it
TrueYears said:
common issue,but its funny as I didn't notice this until I started to see threads about this. If you have a screen protector, it will make it worse, its so bad, it happens to me everytime I use it and I don't hink T-Mobile will ever update it
Click to expand...
Click to collapse
I dunno, except that I flashed the 1.29 ota rom and notice immediately great improvement with sensitivity..even screen protector on it was good
Sent from my HTC One using xda app-developers app