Looping EEE Pad Screen. Suggestions on where to go from here. - Asus Eee Pad Transformer Prime

I received a Prime that loops EEE Pad screen. I don't know the history on it which I know might make things difficult. Whenever I boot to the boot loader, I can confirm that I see 9.4.2.15.
I put 9.4.2.21 on the external SD card and tried to push it to the tablet. It went through the process but booted back to the loop.
Any suggestion on where I might go from here? I've seen some threads mention recovery with NVflash, but isn't that something that has to be done with a backup that you've previously created of the tablet?
Also, on these primes, how do I boot to fast boot? I'm used to booting into bootloader and seeing a USB icon but this tablet doesn't have that feature.

Wait, now that I am thinking about it. Would the USB icon being missing in bootloader indicate somebody tried a JellyBean update on this and potentially failed?

I realize XDA might not have the most support for the Primes anymore. Is there another place that I might try?

There is a thread that has a few potential fixes for this, as I also used it to fix a similar problem although mine was still on ics boot loader. I will try to locate it for you and post here.
Here it is http://forum.xda-developers.com/showthread.php?t=1514088
Sent from my Transformer Prime TF201 using XDA Premium HD app

Related

[Q] .14 stuck me in a bootloop. Got a link for .15?

I did the OTA for .14 where upon my Prime immediately started an infinite bootloop. I tried re installing .14 with the manual sd card method, but it changed nothing. I'd like to try again with .15 but ASUS hasn't updated their page with .15, nor have they responded to my help request within 48 business hours. Does anyone have a link for .15 I can try? Or .11 for that matter so I can downgrade?
Edit: Just realized I posted to the wrong section. I am dumb. Sorry Mods! Go ahead and move it.
If your unlocked then Here you go.
I saw that. I'm not and don't plan to. 8\
Thanks though
I have the exact same problem, and seems like ASUS is not really worried about us ... what are they waiting to finally put online the complete firmware, it's been 4 days since the last OTA ...
Still no firmware and still no response on my support request. Time to take it to Twitter I guess. Got me help when my ISP was trying to screw me.
TheMan876 said:
Still no firmware and still no response on my support request. Time to take it to Twitter I guess. Got me help when my ISP was trying to screw me.
Click to expand...
Click to collapse
It's been over a week that my device is a deluxe paperweight, they're really starting to piss me off ...
Finally !!
http://dlcdnet.asus.com/pub/ASUS/EeePAD/TF201/WW_epaduser9_4_2_15UpdateLauncher.zip
Did it work for you? I'm downloading it now
anthonyalberto said:
Finally !!
http://dlcdnet.asus.com/pub/ASUS/EeePAD/TF201/WW_epaduser9_4_2_15UpdateLauncher.zip
Click to expand...
Click to collapse
I downloaded the US version. How do you install it? it's just a zip file with no instructions or executables. There is no instructions listed on the support site either. Thanks.
Finally, my prime is back to life!
Method known as the EP201_SDUPDATE.zip method :
Download the firmware or your choice on the asus download page. It has to be the same version or an upgrade of your current version. You can't downgrade using this method.
Once downloaded, extract the zip. Inside, there's another file file.
Rename this one into EP201_SDUPDATE.zip and put it in the root of a microSD card.
Put the microSD card into the tf201.
As soon as your device boots (or reboots), hold the Volume Down key until some text shows up on the top left of the screen. Then, press Volume Up once within 5 seconds.
Some more text will be displayed. Wait a bit and ... there's three scenario here :
A) A droid with a blue diamond and a progress bar is showed on the screen for a while, then the device reboots and a long progress bar is upgrading or changing firmware zone. You Win.
B) The device reboots like nothing happened. It means you have a very bad reboot problem. I had it myself using .14. The device reboots so frequently that there's not enough time for it to load the rescue upgrade program. Solution : try again, repeat the steps to enter rescue mode. Eventually, you'll get it (took me 15 tries or so to get it)
C) You see the same thing as A) but then there's a dead droid with a red "!" symbol. It means your microSD card is not inside or the file you've put at the root of it is not valid (no downgrade!!)
So using this method, I was able to upgrade to .15 and my prime is back to life right, syncing all the programs right now, that's great
Yeah, I used that method too. Unfortunatly while trying to fix it the other day I wiped it. 8(
It's running, but now I have another problem. I have no wifi. >_<
Yep, that did the trick. Thanks!
Hello! I have scenario you don't have on your list. My TF201 just keeps repeating the ASUS screen over and over and when I try to go into recovery all I get is the GREEN Android with and GREEN Triangle and Exclamation mark. Have you heard of anyone with this type of symptom?
JuNyA8971 said:
Hello! I have scenario you don't have on your list. My TF201 just keeps repeating the ASUS screen over and over and when I try to go into recovery all I get is the GREEN Android with and GREEN Triangle and Exclamation mark. Have you heard of anyone with this type of symptom?
Click to expand...
Click to collapse
Have you put the right file at the root of your microSD? It's the zip file that is in the zip file you downloaded from ASUS.
Must be renamed EP201_SDUPDATE.zip
And you can't downgrade using this method. Use a different SKU or an upgrade.
It's supposed to work if done properly, give me more details on what you're trying to do (version and sku of firmware you have on tf201 and sku and version of firmware you're trying to use)
anthonyalberto said:
Have you put the right file at the root of your microSD? It's the zip file that is in the zip file you downloaded from ASUS.
Must be renamed EP201_SDUPDATE.zip
And you can't downgrade using this method. Use a different SKU or an upgrade.
It's supposed to work if done properly, give me more details on what you're trying to do (version and sku of firmware you have on tf201 and sku and version of firmware you're trying to use)
Click to expand...
Click to collapse
Thank you for your reply. Here is what I did:
My TF201 is a JP version and originally had HC on it. I read through XDA to find that I am able to use the ICS update from a different SKU so I updated to ICS US Version and all was great except that I could not use my Keyboard Dock since it a JP version Keyboard. Then I noticed we were able to put CWM on the TF201 so I went ahead and did that (I think this may be the reason why I can`t revive my prime.). I wanted to go back to HC so that I can use my Keyboard Dock again (I had already backed my Blob from the time it was still on HC JP Version). I googled the HC US Version and did the downgrade as posted on this site, all went well as it was showing the progress bar of the downgrade. But when I rebooted all I got was the ASUS Logo loop and when I try to access recovery I would see the Android Robot and a progress bar at the bottom then it would suddenly give me the green exclamation mark. I asked around here and was shown your thread so I gave it try using the latest ICS update for US version since that was the SKU of the HC I tried to downgrade to. I followed the instructions on this thread and to no avail will my Prime revive. I have tried about 10 times over and over but would still get the same Android Robot with Exclamation mark. Shall I keep trying your method or is there a possibility my Prime is bricked for good. Any assistance would be great and I am willing to try anything to get my Prime revived again, don`t want to go out buy a new one if I can revive my Prime.
Hmmm that's weird, maybe its because you unlocked your bootloader ... maybe ask to people who also did unlockthe bootloader ...
anthonyalberto said:
Hmmm that's weird, maybe its because you unlocked your bootloader ... maybe ask to people who also did unlockthe bootloader ...
Click to expand...
Click to collapse
Yes it is very wierd. I get no errors like most people do. I think it is the bootloader that is causing the problem. I am going to try to run ADB logcat to see if anything pops out. If I can only pin point the problem I may be able to figure it out or .... not. I am going to ask around some more and keep trying your method. Thanks for trying to help me out! Greatly appreciated!!!
EDIT: I have tried everything to revive my Prime, I pretty much give up. I have asked ASUS for assistance in getting it repaired but have no reply from them yet.
I had a similar issue (stuck at the Eee Pad screen) and used this method to resolve it.
It is worth noting that the Micro SD Card must be formatted as FAT32, not FAT as suggested on some sites. I wasted a day or more on this using a FAT formatted card.

Is anyone having all these problems at the same time

Tf201 is stuck in cwm recovery...it wont turn off and stay off it keeps loading into cwm even if I try and put it into fastboot mode it goes straight to cwm recovery and I did try the cdb shell on the computer and it wont recognize my tablet I tried to instal the drivers twice and nothing....it also tells me that Android_secure.img cant be found...ive read all the post and I cant figure out how to fix it no matter how much I try nothing is working for me
Sent from my DROID BIONIC using XDA
You may need to post this in the sticky unbrick prime thread. You will get faster help there. Sounds like you may have accidentally erased everything on your prime. Including the original rom. So prime has nothing to boot up. I could be wrong though. Did you make a backup/nandroid of your previous state? If you're just stuck in a boot loop, there's a solution in that thread. The Creator of that thread is Diamondback. Its in developement section. A sticky thread at top of page. Post all details of what you're experiencing in there. The people can help you more in there as that thread is checked more than this for people with problems. Good luck getting your prime up n running again.

[Q] Transformer Prime Soft Bricked after OTA

Hey guys,
I'm not sure if I'm the only one having this problem, but I'd figure I'd shout it out here anyway.
So, to put it short, I have a rooted, NON-unlocked (i.e. still locked) Transformer Prime. I tried to update it to Jelly Bean via OTA, and it failed, okay, fine.
Thing is now though that when I reboot the tablet, it just gets stuck in a blank black screen (screen still backlit) after the Eee Pad Asus Logo on boot.
Anyone have any tips for me on how to go about getting out of this mess? :X
If you are against a wall here, you can hold volume down while turning the prime on to access the bootloader. You can do a data wipe from there which will solve your issue. You will, though, lose all your data on the device (sdcard is fine, though)
Just tried that, and I did a wipe, but I'm still faced with a black screen no matter what I do :<
Anything else I should try?
hamsteyr said:
Just tried that, and I did a wipe, but I'm still faced with a black screen no matter what I do :<
Anything else I should try?
Click to expand...
Click to collapse
Yikes. I think you can place the update .zip on the root of your sdcard and update that way. If you are getting by the initial ASUS screen and can access the recovery menu, then it is just a matter of reapplying the update. Safe to assume you are still locked?
Hmmm... I can try that, And yes, my bootloader is locked. I was going to unlock it, but never got down to it, and now I am thinking of ways to try and force CWM or something similar into it.
I'm trying to see if I can fastboot or something
hamsteyr said:
Hmmm... I can try that, And yes, my bootloader is locked. I was going to unlock it, but never got down to it, and now I am thinking of ways to try and force CWM or something similar into it.
I'm trying to see if I can fastboot or something
Click to expand...
Click to collapse
I was just reading through the failed update thread, and the procedure to go about it requires access to adb and the os, both of which aren't running [properly] for you. Putting the update on your sd card, though, won't hurt anything. Maybe we can discover something. If you let the tab sit at the black screen, do you eventually get adb access? Were you rooted before? In a perfect world you could get adb to /system rw and go at it from there... but i am sure that won't happen lol
Hmmm, I'm trying to see if I can somehow access ADB through recovery or something similar, though I'm not hitting much luck just yet.
Fastboot doesn't seem to look the same for me as it does for you guys as well I wonder if there's any way around this
hamsteyr said:
Hmmm, I'm trying to see if I can somehow access ADB through recovery or something similar, though I'm not hitting much luck just yet.
Fastboot doesn't seem to look the same for me as it does for you guys as well I wonder if there's any way around this
Click to expand...
Click to collapse
I tried to access adb from every menu (less wipe) there. I had a batch script going nuts with adb devices. I remember back in the day on an old htc a recovery loop is what got adb access with raised permission, but that is probably patched.
I read that using fastboot to flash a stock blob is certainly a brick.
If you find anything, please share!
Sure thing, I'm trying to enter fastboot mode, but it's being weird, very weird.
My transformer prime doesn't have the Fastboot option, only the Android Icon, and the Wipe Data icon, which I have tried and doesn't work.
God damn it OTA, why!

[Q] Way out of bricked Transformer devices APX-only mode?

Hi!
(I hope this is the right forum for this question)
In short: I currently have a bricked Transformer Prime TF-201, which only lets me boot into APX mode or shows the ASUS logo.
Long version:
I tried to flash CWM Recovery to the Transformer via fastboot, which didn't work. Flashing went okay, but booting the device in recovery mode was impossible, it just loaded forever. Then I tried to flash the TWRP recovery image, which only worked with one specific image. Because I was curious why the CWM stuff did not work, I flashed it again, and then unfortunately made a huge mistake: I used the last option of the boot menu (something like Wipe all data, etc.) from Android, which basically tries to factory-reset the device, and tried to boot into recovery mode, which of course does not work.
Now, everytime I start the device, it apparently tries to automatically start the recovery mode or does something else (without showing log messages, meh...). Holding the power-button and volume-down does not have any effect anymore, which means I can no longer access fastboot to fix this.
The only thing I can reach at time is the APX mode.
I have a few questions regarding this situation, first of all:
1) Does anyone know a method to get out of this? (I haven't activated nvflash, unfortunately)
2) Is the APX mode usable for anything without the previous steps?
3) In case there's nothing more to do, has someone experience in how Asus reacts if I send the device back?
Regards,
Ximion
You have to have your device specific files to nvflash to work.
You can send it to Asus for RMA - they will replace board. You will have to pay for out about 200$. After RMA there is slight chance you won't be able to unlock again.
Sent from my LT30p using Tapatalk 2
Ximion said:
Hi!
(I hope this is the right forum for this question)
In short: I currently have a bricked Transformer Prime TF-201, which only lets me boot into APX mode or shows the ASUS logo.
Long version:
I tried to flash CWM Recovery to the Transformer via fastboot, which didn't work. Flashing went okay, but booting the device in recovery mode was impossible, it just loaded forever. Then I tried to flash the TWRP recovery image, which only worked with one specific image. Because I was curious why the CWM stuff did not work, I flashed it again, and then unfortunately made a huge mistake: I used the last option of the boot menu (something like Wipe all data, etc.) from Android, which basically tries to factory-reset the device, and tried to boot into recovery mode, which of course does not work.
Now, everytime I start the device, it apparently tries to automatically start the recovery mode or does something else (without showing log messages, meh...). Holding the power-button and volume-down does not have any effect anymore, which means I can no longer access fastboot to fix this.
The only thing I can reach at time is the APX mode.
I have a few questions regarding this situation, first of all:
1) Does anyone know a method to get out of this? (I haven't activated nvflash, unfortunately)
2) Is the APX mode usable for anything without the previous steps?
3) In case there's nothing more to do, has someone experience in how Asus reacts if I send the device back?
Regards,
Ximion
Click to expand...
Click to collapse
i had the same promblem,no way to do nothing without nvflash,i returned back to asus where they changed moderboard or something like that and thank God they did not charged me for anything. good luck :fingers-crossed::fingers-crossed:
Your totally wrong dimwit...!...
qery said:
You have to have your device specific files to nvflash to work.
You can send it to Asus for RMA - they will replace board. You will have to pay for out about 200$. After RMA there is slight chance you won't be able to unlock again.
Sent from my LT30p using Tapatalk 2
Click to expand...
Click to collapse
I just got off the phone with ASUS Directly and My TF300T Is in a boot loop no recovery no adb no fastboot, i told the rep at ASUS i unlocked it he said no problem we can flash an updated JB Android O.S. to Your device get it back to You within 7-14 days at a charge of $87 so stop lying to people MOBO Needs changed my A** Your dimwitted and NO ASUS has not changed policy in the last 6 years either stop spouting crap and get on with helping us that have semi bricked devices dum nutzzz good god almighty, and btw i have the device in transformer Prime APX mode yet its not a prime and regardless of the crud your spreading like a nightmare virus, there is no apx instructions to be found online... so rma it they flash the os in factory and iam good to go after i pay $87 bucks, NOTE TO ALL: Your device is not junk UNLESS when you go to turn it on it does NOT 'then' call it bricked and a new mobo would probably cure that too, ps njoy your multimedia XPerience, and dont listen to ANYONE THAT SAYS CRAP like the ubdertoned fool did new mobo lol haha your missing a cog or bean in that brain fooooooo ewllllll cheeerzZz...!...:victory::good:
StanDP said:
I just got off the phone with ASUS Directly and My TF300T Is in a boot loop no recovery no adb no fastboot, i told the rep at ASUS i unlocked it he said no problem we can flash an updated JB Android O.S. to Your device get it back to You within 7-14 days at a charge of $87 so stop lying to people MOBO Needs changed my A** Your dimwitted and NO ASUS has not changed policy in the last 6 years either stop spouting crap and get on with helping us that have semi bricked devices dum nutzzz good god almighty, and btw i have the device in transformer Prime APX mode yet its not a prime and regardless of the crud your spreading like a nightmare virus, there is no apx instructions to be found online... so rma it they flash the os in factory and iam good to go after i pay $87 bucks, NOTE TO ALL: Your device is not junk UNLESS when you go to turn it on it does NOT 'then' call it bricked and a new mobo would probably cure that too, ps njoy your multimedia XPerience, and dont listen to ANYONE THAT SAYS CRAP like the ubdertoned fool did new mobo lol haha your missing a cog or bean in that brain fooooooo ewllllll cheeerzZz...!...:victory::good:
Click to expand...
Click to collapse
TL;DR I know how to make a fool of myself in my first post and my enter key is broken

Tf201 Help me please.

Hi,
I recently unlocked and rooted my device. Asus Transformer Prime (TF201).
I tried to boot it into recovery, wouldn't boot the rom, kept freezing, hard reset it. Then it booted into the official android version, I was running 4.1.1, build # 10.4.2.18
Then I went into recovery, and I was like "oh yeah, I remember reading that it has to be a fresh install, that way there's no incompatibility". So I decided to press the down button until I got to erase everything in the menu, I did it. Erased it, device reset itself, and now it's stuck in the main loading screen, where it says Asus, this device is unlocked in the top left, and the nvidia symbol in the bottom right. The device wont boot into anything, not even recovery settings. Is there a fix? Or did I just make my tablet a paper weight?
I tried searching the web, I found all these articles, and frankly I'm very overwhelmed, and didn't know what to do or which one to read. I just got the tablet as a Valentines Day gift from my wife, and I would have to have ruined it. Please help me.
EDIT: I got my device to appear as "APX" in devices and printers, it's an unknown device. But I'm still lost.
Hi
Thanks for writing to us at XDA Assist. Please standby while we have your thread/question moved to the appropriate sub-forum for your device.
For future reference you can find your device sub-forum here (bookmark/subscribe this):
Asus Eee Pad Transformer Prime
Within that section you will find a dedicated q&a sub-forum (this is where your thread is going to be moved to):
Eee Pad Transformer Prime Q&A, Help & Troubleshooting
Good luck!
Bump, could really use some help...
GiordyWarner said:
Bump, could really use some help...
Click to expand...
Click to collapse
There is only hope, if you can manage to get into bootloader screen by pressing power + vol down.
APX mode would only help you, if you had pulled your nvflash files.
GiordyWarner said:
Hi,
I recently unlocked and rooted my device. Asus Transformer Prime (TF201).
I tried to boot it into recovery, wouldn't boot the rom, kept freezing, hard reset it. Then it booted into the official android version, I was running 4.1.1, build # 10.4.2.18
Then I went into recovery, and I was like "oh yeah, I remember reading that it has to be a fresh install, that way there's no incompatibility". So I decided to press the down button until I got to erase everything in the menu, I did it. Erased it, device reset itself, and now it's stuck in the main loading screen, where it says Asus, this device is unlocked in the top left, and the nvidia symbol in the bottom right. The device wont boot into anything, not even recovery settings. Is there a fix? Or did I just make my tablet a paper weight?
I tried searching the web, I found all these articles, and frankly I'm very overwhelmed, and didn't know what to do or which one to read. I just got the tablet as a Valentines Day gift from my wife, and I would have to have ruined it. Please help me.
EDIT: I got my device to appear as "APX" in devices and printers, it's an unknown device. But I'm still lost.
Click to expand...
Click to collapse
Hi, u can follow the steps listed in this blog. I just installed CM11 using the same steps over the weekend. U need to perform a factory reset and wipe the cache after u installed the ROM using the CWM recovery. If not, it will be struck in the boot screen with the arrow going in circle. Below is the blog address:
d3-media.blogspot.sg/2014/08/upgrading-asus-prime-tf201-to-android.html
Good luck flashing!!
gsanglan said:
Hi, u can follow the steps listed in this blog. I just installed CM11 using the same steps over the weekend. U need to perform a factory reset and wipe the cache after u installed the ROM using the CWM recovery. If not, it will be struck in the boot screen with the arrow going in circle. Below is the blog address:
d3-media.blogspot.sg/2014/08/upgrading-asus-prime-tf201-to-android.html
Good luck flashing!!
Click to expand...
Click to collapse
This has nothing to do with what he is asking.
flumpster said:
This has nothing to do with what he is asking.
Click to expand...
Click to collapse
Hi,
I've same problem!
I tried to flash to android 5.0. I tried many things via twrp and now, thats it:
My TF201 stucks also at bootscreen and the recovery menu (Power on + Vol.Down) won't work. That means I'm not able to get in fastboot mode or something like that. The only possiblity to switch the device off at the moment is to unplug the battery
I've searched for a solution in many boards, but unitl now i haven't found anything.
At the moment it seems that the only possibility we have, is to change mainboard, or to try to connect via an external programmer (for flashing the memory), but that would be for sure not the easiest way, or it could be also nearly impossible.
So at the moment I'm praying to god, that someone will have another solution and will post it here, because otherwise I can cast away my loved transformer prime :crying:
Looking forward to hear any news about that topic :fingers-crossed:
Jimboy00 said:
Hi,
I've same problem!
I tried to flash to android 5.0. I tried many things via twrp and now, thats it:
My TF201 stucks also at bootscreen and the recovery menu (Power on + Vol.Down) won't work. That means I'm not able to get in fastboot mode or something like that. The only possiblity to switch the device off at the moment is to unplug the battery
I've searched for a solution in many boards, but unitl now i haven't found anything.
At the moment it seems that the only possibility we have, is to change mainboard, or to try to connect via an external programmer (for flashing the memory), but that would be for sure not the easiest way, or it could be also nearly impossible.
So at the moment I'm praying to god, that someone will have another solution and will post it here, because otherwise I can cast away my loved transformer prime :crying:
Looking forward to hear any news about that topic :fingers-crossed:
Click to expand...
Click to collapse
You say this "My TF201 stucks also at bootscreen and the recovery menu". Does that mean you can still access recovery (TWRP)?
flumpster said:
You say this "My TF201 stucks also at bootscreen and the recovery menu". Does that mean you can still access recovery (TWRP)?
Click to expand...
Click to collapse
No, thats the problem, since yesterday it is not possible, because I tried to flash back to an older version of TWRP, and since that I can't access RCK and then I tried to wipe data, and since that, I even can't access to recovery console (Power on + Vol.Down).
That means I can't do anything at the moment, I see only the asus boot logo and that's it.
So I have no idea to communicate with the tablet at the moment.
The problem was, that I was not really careful, because my opinion was, that it's impossible to brick the whole tablet, but now it's gone!
Is that the end of the story, or do you know therefore a solution?
Regards,
Jim
Seems that you are in APX mode. Hope you have your blob + nvflash and wheelie to restore the bricksafe.img. (It saved my TF when i was in your position)
Good luck
Jimboy00 said:
No, thats the problem, since yesterday it is not possible, because I tried to flash back to an older version of TWRP, and since that I can't access RCK and then I tried to wipe data, and since that, I even can't access to recovery console (Power on + Vol.Down).
That means I can't do anything at the moment, I see only the asus boot logo and that's it.
So I have no idea to communicate with the tablet at the moment.
The problem was, that I was not really careful, because my opinion was, that it's impossible to brick the whole tablet, but now it's gone!
Is that the end of the story, or do you know therefore a solution?
Regards,
Jim
Click to expand...
Click to collapse
Unfortunately unless you have nvflash backups then you will have to get the board replaced. Forget contacting Asus as they would charge you more than the tablet is worth. Try and find one with a smashed screen on ebay etc cheap that still works that you can swap the board out from.
lemicp said:
Seems that you are in APX mode. Hope you have your blob + nvflash and wheelie to restore the bricksafe.img. (It saved my TF when i was in your position)
Good luck
Click to expand...
Click to collapse
Thanks for your feedback,
So I don't have these files :crying:
I found also another thread with same story, and it seems that I can search for a new MoBo....
http://forum.xda-developers.com/showthread.php?t=2143942
...or buy a new tablet, maybe the better solution...

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