problem with galaxy s3 play store - Galaxy S III Q&A, Help & Troubleshooting

Hi
my problem is when i download any app
from the play store the download complete but it dosent install
and a problem appeared and it contained (package file is invalid )
and because of this problem i cant install any app
please help me

go setting > application manager > all > look for play store > clear data, clear cache, force stop
then restart your phone and try again

sorry but it dosent work

up

Delete Google Play Store and Google Play Services Data, remove the account and reboot in Recovery, Wipe cache and Dalvik and see if it works when you re-add the account

karem abd said:
Hi
my problem is when i download any app
from the play store the download complete but it dosent install
and a problem appeared and it contained (package file is invalid )
and because of this problem i cant install any app
please help me
Click to expand...
Click to collapse
wipe data, cahe and dalvik cache from recovery and try again. :good:

the problem not just in play store its even when i download app from the net it doesnt install

it dosent work

karem abd said:
it dosent work
Click to expand...
Click to collapse
Return the phone to the vendor .
jje

up
up
up

Related

Getting error trying to download from Play store... error 492

I just downloaded the Saurom Rom and flashed it (full wipe) and the Att fix and flashed it.
I keep getting "could not download due to an error (492)" when I try to download things from the market.... can anybody help on what the problem is and how to rectify it?
Make a backup in case and wipe 2x and flash again. Worked for me.
Sent from my SGH-I717R using XDA
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Thanks for this easy solution to the problem.
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Thank you! This fixed the same issue I was having! :good:
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Thank you very much! This helped me alot! I tried everything and got almost crazy!
Hi guys. I tried but it didn´t work for me.
This issue has been driving me mad as I didn´t only tried this method but a couple more of them forums elsewhere.
Everything started when I tried a CM9 on my galaxy mini and went back to CM7 due to the awful performance of CM9 on this device. Not to mention that having installed S2E is a must in such a small device, and I suspected that problems may come from here, because the party started just when I Install the S2E app.
Note that the partitions, which I suspected were triggering this issue, were "suppousedly" properly formatted: Main one as FAT32, EXT one as EXT4 (In order to allow S2E mounting it as such within its settings)
After installing this app, everything goes nice and smooth until I reboot the device again. So the steps I followed before the crash were:
1- Install S2E
2- Reboot to save changes and start using the ext partition
3- Once there I can install every single app I need.
4- On reboot the 492 error is there I can´t install apps anymore (Not even backups)
5- Then, I follow this guide which worked for many:
Originally Posted by manchoi44 View Post
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
6- Once rebooted, I go back to googleplay and try to update/install an App and this time the 492 error is solved indeed, not there anymore! (yipeee ) but what I get instead is a partial reboot and the aplication cant install either .
So after following this guide, I´m still stuck in the same step: "Just can´t install any app" (Not even previuosly backed up apps)
I tried this as well as seen in forums elsewhere:
1- Settings>Manage Aplications>All
2- Delete Google PlayStore and Google Framework Services data+cache
3- Reboot in recovery mode
4- Wipe cache partition and Dalvik cache (No need to factory reset)
It gave me same results.
Flashing a different Cyanogen or going back to Factory Values didn´t fix this error either.
I even bricked the phone 3 times trying to flash to factory values... or whatever I was doing as frustration drove me mad.
So, I finally switched to a different SD card, flashed to a new CM7, installed S2E and so on and everything is working fine as it should now.
Veredict: Stop beating around the bush; Error 492 means you have damaged your SD card (At least on my case) and in spite it still is usable to some degree, it has become useless to work along S2E as this soft should require something from the SD that still remains a mistery to me, after hours an hours trying to fix this Error 492 issue.
Buy a new SD card and start over.
Hope this helps others having same issue.
Regards
:victory:
mulenguezt said:
Hi guys. I tried but it didn´t work for me.
This issue has been driving me mad as I didn´t only tried this method but a couple more of them forums elsewhere.
Everything started when I tried a CM9 on my galaxy mini and went back to CM7 due to the awful performance of CM9 on this device. Not to mention that having installed S2E is a must in such a small device, and I suspected that problems may come from here, because the party started just when I Install the S2E app.
Note that the partitions, which I suspected were triggering this issue, were "suppousedly" properly formatted: Main one as FAT32, EXT one as EXT4 (In order to allow S2E mounting it as such within its settings)
After installing this app, everything goes nice and smooth until I reboot the device again. So the steps I followed before the crash were:
1- Install S2E
2- Reboot to save changes and start using the ext partition
3- Once there I can install every single app I need.
4- On reboot the 492 error is there I can´t install apps anymore (Not even backups)
5- Then, I follow this guide which worked for many:
6- Once rebooted, I go back to googleplay and try to update/install an App and this time the 492 error is solved indeed, not there anymore! (yipeee ) but what I get instead is a partial reboot and the aplication cant install either .
So after following this guide, I´m still stuck in the same step: "Just can´t install any app" (Not even previuosly backed up apps)
I tried this as well as seen in forums elsewhere:
1- Settings>Manage Aplications>All
2- Delete Google PlayStore and Google Framework Services data+cache
3- Reboot in recovery mode
4- Wipe cache partition and Dalvik cache (No need to factory reset)
It gave me same results.
Flashing a different Cyanogen or going back to Factory Values didn´t fix this error either.
I even bricked the phone 3 times trying to flash to factory values... or whatever I was doing as frustration drove me mad.
So, I finally switched to a different SD card, flashed to a new CM7, installed S2E and so on and everything is working fine as it should now.
Veredict: Stop beating around the bush; Error 492 means you have damaged your SD card (At least on my case) and in spite it still is usable to some degree, it has become useless to work along S2E as this soft should require something from the SD that still remains a mistery to me, after hours an hours trying to fix this Error 492 issue.
Buy a new SD card and start over.
Hope this helps others having same issue.
Regards
:victory:
Click to expand...
Click to collapse
Format old SD card...(complete format Via PC and card adapter) to FAT32, then try it in the phone again ....492 error will likely be gone....g
thats solved my problem too
thanks
thanx alot bro
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
so true worked on my metro pcs mega
Help Me!
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Ok i have the same problem and i did the clear data and cache thing for google play store and framework but what i dont get is how
to reboot into recovery and wipe cache and wipe Dalvik - Cache . Please help i dont know how to do this.
Entity 303 said:
Ok i have the same problem and i did the clear data and cache thing for google play store and framework but what i dont get is how
to reboot into recovery and wipe cache and wipe Dalvik - Cache . Please help i dont know how to do this.
Click to expand...
Click to collapse
Hold vol +/- buttons with power button.
Once you see Samsung logo.....let go of power button only
Recover should come up
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Thanks
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Thanks man it worked !!!
Not Working for me But Thanks..
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Exactly what information is lost in this process? Will it forget all the apps in "my apps" section of Google Play?
Not sure why you need to clear Google framework?
Saurom is notorious for this. Playstore has evolved far past GB.
I had this happen when I got my Mega.
Went into app manager/running/ FC play store and clear data and cache from it
Back out or even power off/on and try reopening it.
Rebooting will erase cache also.
It probably wouldn't hurt wiping cache and davlik in recovery. Whether that is the solution ???
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Fix Android Error 492:Best Ways
Tenacious--M said:
I just downloaded the Saurom Rom and flashed it (full wipe) and the Att fix and flashed it.
I keep getting "could not download due to an error (492)" when I try to download things from the market.... can anybody help on what the problem is and how to rectify it?
Click to expand...
Click to collapse
How Fix Android Error 492: Best Ways
Errors are inseparable parts of any gadget. Almost all of us face errors while working with our gadgets. So it is important for to recover from these errors in order to perform our tasks. Android is a platform which offers tons of apps associated with Google Play Store, These apps add to our ease and help us in our need. However Google Play store is associated with many errors.
One of the error associated with Google Play Store is Error 492, which is mainly observed while updating or installing apps on your device. However there are few easy and working methods to fix Android Error 492. I am discussing some of them here for you hope they help you.
Methods to Fix Android Error 492
Method 1: Re-install Apps
As this error 492 can occur if apps are not properly installed, one of the easiest and best method to fix Android error 492 on your device. Hope this method itself solve it for you. If not follow method 2 below.
Method 2: Clear Cache
One of the reasons for the error 492 may arise due to cache problems. As caches may cause apps to perform badly or slowly. To clear cache follow these easy steps below.
Go to Settings menu in your device.
In "Applications" choose to "Manage apps".
Select "Google Play Store" and tap "Clear cache and Data".
It must have solved the problem and now you can install apps on your device.
Even if the second method didn't worked at all for you, Follow the post Fix Android Error 492: Best Ways, at inforaid.com for more solutions which will surely work for you. All the Best.:good:
Fix Error 492 In Google Play Store
Go to Settings >> Manage Applications >> All
Now from the list of apps select Google Play Store then click on Clear Data and Clear Cache
Now search for Google Services Framework in the list of apps and then click on Clear Data and Clear Cache
Now you can try to update or install apps from Google Play Store hopefully that error doesn’t come again
If above method doesn’t work for you then boot into recovery (Clockworkmod) and then Wipe Cache and from Advanced >> Wipe Dalvik Cache.
I had the same issue, but guess what just restart did the magic!

[Q] Galaxy S3 "Package file is invalid (Playstore) "

I have recently Updated My Galaxy s3 From ICS To JB 4.1.2 But now when i am trying to download apps from google play store some app downloaded fine and most of apps download ends with "Package file is invalid" like when downloading go launcher ex,dropbox...i tried many methods and tricks searched from google like clearing data/cache of playstore and framework.Also i tried to re-add my google account but nothing going to work .I Am using WIFI on phone. and i have plenty of space on my internal memory.
Now please Help Me.
tried the 4.1.6 version and it happens to me sometimes too i just reinstall again and works fine
Latest version of the play store does this to me on occasion, both on my nexus and s3.
Sent from my GT-I9300 using xda app-developers app
I am Waiting Guys Pls Reply for my problem
mrirfan555 said:
I have recently Updated My Galaxy s3 From ICS To JB 4.1.2 But now when i am trying to download apps from google play store some app downloaded fine and most of apps download ends with "Package file is invalid" like when downloading go launcher ex,dropbox...i tried many methods and tricks searched from google like clearing data/cache of playstore and framework.Also i tried to re-add my google account but nothing going to work .I Am using WIFI on phone. and i have plenty of space on my internal memory.
Now please Help Me.
Click to expand...
Click to collapse
try this: http://gizmostorm.com/how-to-fix-package-file-is-invalid-error-on-google-play-store/
In case above steps didn’t worked for you
Boot your device into recovery.
Clear cache partition.
Head over to Advance options.
Clear Dalvik cache.
Simply reboot your droid.
Try Play Store once again and probably you will end up with success in installing any apps and games without any error.
Click to expand...
Click to collapse
i Have Booted my device into recovery.but there is no option to clear devlik cache only wipe cache partition is available one more thing my phone is not rooted.
mrirfan555 said:
i Have Booted my device into recovery.but there is no option to clear devlik cache only wipe cache partition is available one more thing my phone is not rooted.
Click to expand...
Click to collapse
flash CWM recovery(touch or non touch) from desktop odin. then you can wipe everything mentioned above.
richadorsey4 said:
Do we need to uninstall the stock app to flash this
Click to expand...
Click to collapse
no need to uninstall anything.just download CWM(touch or nontouch). put mobile into download mode. connect to desktop via usb. flash CWM recovery thru odin.

[Q] Google Play Store Error 923. It won't update / download apps from play store

All I get is the downloading bar and it says it's downloading but it just sits there like that for hours unless I stop it or I let it stop by itself and showing error 923
Sometimes it's running, but most of the time, the bar is not progressing
I manage to be able to download / update the app after I get that 923 error couple times only
I tried this solution on google
"Goto Settings > Application Manager > find Google Play Store
Clear cache & Clear Data > Reboot"
"Goto Settings > Application Manager > find Google Play Store
Clear cache & Clear Data > Setting > Play store services > Clear cache & data > Reboot"
Still no luck
Update your playstore after wiping the data.
Reset the phone as factory
bluheart said:
Update your playstore after wiping the data.
Click to expand...
Click to collapse
shaf46 said:
Reset the phone as factory
Click to expand...
Click to collapse
No luck
I did reset the phone and updated the play store
Still .... same issue
Can't even download
Can't even update the existing apps
chobits said:
No luck
I did reset the phone and updated the play store
Still .... same issue
Can't even download
Can't even update the existing apps
Click to expand...
Click to collapse
had this issue with my note 2 but dont remember the error code exactly. tried everything possible but it was fixed automatically after a week or so, therefore, wait for few days for a playstore update or firmware update.
Had this issue yesterday but got error code 920, it fixed itself after 20 mins or so
Sent from my D6503 using XDA Premium 4 mobile app
Do check the networks then
Fix Android Error 923 while installing app from Googe PLay
I had got the same 923 error. I used the instructions in this link: valuestuffz.blogspot.com/2015/04/how-to-fix-923-error-in-android-google.html
chobits said:
All I get is the downloading bar and it says it's downloading but it just sits there like that for hours unless I stop it or I let it stop by itself and showing error 923
Sometimes it's running, but most of the time, the bar is not progressing
I manage to be able to download / update the app after I get that 923 error couple times only
I tried this solution on google
"Goto Settings > Application Manager > find Google Play Store
Clear cache & Clear Data > Reboot"
"Goto Settings > Application Manager > find Google Play Store
Clear cache & Clear Data > Setting > Play store services > Clear cache & data > Reboot"
Still no luck
Click to expand...
Click to collapse
ShawnReg said:
I had got the same 923 error. I used the instructions in this link: valuestuffz.blogspot.com/2015/04/how-to-fix-923-error-in-android-google.html
Click to expand...
Click to collapse
Try uninstalling all the Playstore updates from app manager, delete data and open it. It should take a bit longer to launch because of it looking for an update.
Still happened? Try clean install using flashtool. Hope that will help

Whatsapp Error: Application Not Installed

Hi everyone, I've been facing problems to install whatsapp on my Galaxy Ace. It all started when I booted into CWM Recovery and selected the fix permissions option in advanced menu. After that I was able to install every compatible app except for whatsapp. I hav tried everything
Wipe Data, Cache, Dalvik Cache
Wipe System, Data, Cache
Clearing download manager and google play store data. Uninstalling updates for google play
Flashing the official stock rom -Odin
Deleting the whatsapp folder from the root folder using ES file explorer
I tried installing whatsapp using Google play store and the app was installed, but when I run that app, I get an error message " whatsapp was not installed properly. Please reinstall the app from Google play store.
I'm fed up now. You are the only hope XDA. Plz help me out. Thanks - Ali Reza
Aly Rezz said:
Hi everyone, I've been facing problems to install whatsapp on my Galaxy Ace. It all started when I booted into CWM Recovery and selected the fix permissions option in advanced menu. After that I was able to install every compatible app except for whatsapp. I hav tried everything
Wipe Data, Cache, Dalvik Cache
Wipe System, Data, Cache
Clearing download manager and google play store data. Uninstalling updates for google play
Flashing the official stock rom -Odin
Deleting the whatsapp folder from the root folder using ES file explorer
I tried installing whatsapp using Google play store and the app was installed, but when I run that app, I get an error message " whatsapp was not installed properly. Please reinstall the app from Google play store.
I'm fed up now. You are the only hope XDA. Plz help me out. Thanks - Ali Reza
Click to expand...
Click to collapse
I had that issue and the simple solution is uninstall any previous whatsapp ,cash,data and fully uninstall after that uninstall google play services then go to googleplay and download from there , it will work 101%

Help me to solve Google Play Music unable connect to the server

I get this error long time ago, using android 7.1.2 , crdroid 3.8.3.
See screenshot
Hi , try to clean cache from that app
Go to Settings , Applications or Apps , and find that app from list and one you open search for Clear Cache or Clear Data.
Here is one example what I mean
https://www.youtube.com/watch?v=4E-35lPK_ls
Good Luck
Teddy Lo said:
Hi , try to clean cache from that app
Go to Settings , Applications or Apps , and find that app from list and one you open search for Clear Cache or Clear Data.
Here is one example what I mean
https://www.youtube.com/watch?v=4E-35lPK_ls
Good Luck
Click to expand...
Click to collapse
Still error.
Then try this :
1.Go to Settings-Apps-All
2.Locate "Google play music"
3.Then click "Force stop" only.
4.Finally again try to access your google play music and see if the problem is solved.

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