[Q] Plain text email body not downloading on IMAP account - Galaxy S III Q&A, Help & Troubleshooting

I have two IMAP email accounts. One of them is working fine, but on the other one my phone does not show the body of plain text emails. Emails are received properly and all the other information downloads and displays properly (subject, sender, time, etc.) but when I go to view the body I just see a blank screen and there is no text there at all (not even white on white).
I have deleted the account and set it up again and have the same issue.

slap_shot_12 said:
I have two IMAP email accounts. One of them is working fine, but on the other one my phone does not show the body of plain text emails. Emails are received properly and all the other information downloads and displays properly (subject, sender, time, etc.) but when I go to view the body I just see a blank screen and there is no text there at all (not even white on white).
I have deleted the account and set it up again and have the same issue.
Click to expand...
Click to collapse
Sounds to me like it must be something on the server side. Are both accounts hosted on the same server? Do you have control over the MTAs? Can you compare the setups of the two accounts? If that doesn't help (they're the same) then are there any differences in the definitions of the two accounts in your mail client?

sixedup said:
Sounds to me like it must be something on the server side. Are both accounts hosted on the same server? Do you have control over the MTAs? Can you compare the setups of the two accounts? If that doesn't help (they're the same) then are there any differences in the definitions of the two accounts in your mail client?
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Click to collapse
Thanks for the suggestion. I checked with my web host and it turns out there was a SmarterMail server patch that caused the bug. It has since been patched and is working now. Thanks for the suggestions, though -- that was good advice.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

slap_shot_12 said:
Thanks for the suggestion. I checked with my web host and it turns out there was a SmarterMail server patch that caused the bug. It has since been patched and is working now. Thanks for the suggestions, though -- that was good advice.
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Click to collapse
Glad to hear that you're sorted - and good to hear that your host is on the ball too

Related

Mark all mails "as read" - any solution?

Hi all.
concidering amount of the brains (and I mean in a good way), passing those forums, how come nobody haven't find a solution to mark all unread e-mails "as read". At the moment I´m using POP3 account and I got about 30-50 e-mails per day + some spam. So it is quite frustrating either open every single e-mail or just to ignore green sign with number of unread e-mails in the home screen.
... or is it only me who will find this irritating...
anyway - cheers to everybody. Great community here. In the pass I was probably only WM user in my neighborhood, who could actually use it ...thanks to XDA, as all the problems I had, got answers here.
What about check all email accounts for new email solution?
You can delete em all... but may be that's not what you want. So if you don't wanna read them all, you should be able to change your POP3 setting on the mail server in such a way that it does not send you the spam. You can also choose from within the HTC mail app how many mails per day you want to download. I know this is not the solution but am just suggesting something.
I would like to know that too! It is really annoying to read emails you dont want to read or you know what is in the email.
Would be nice to have an application for it
salmanbodla said:
You can delete em all... but may be that's not what you want. So if you don't wanna read them all, you should be able to change your POP3 setting on the mail server in such a way that it does not send you the spam. You can also choose from within the HTC mail app how many mails per day you want to download. I know this is not the solution but am just suggesting something.
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Click to collapse
just to clarify... my problem isn't the spam and not the quantity. As Im using my laptop as primary worktool for checking email etc, im using my phone only when outside the office, basically in the near future I stat to use exchange anyway (waiting the setup), but this is something at the moment that I would like to solve (as it was solved when using WM diamond). Just imagine, have read all 30 mails received by noon and driving out of office, when checking mail while driving, I got all the mails received/read earlier shown as "new". Simplest thing to do, when not using IMAP, is mark them all read, which should be something easiest tasks with WM phone but not with Android... I hope you understand ....
basically I have lot of unread e-mails. I will pick up the ones I think are important (based on the subject) and read them, all others I will ignore and I would mark them "as read".
manager2a said:
just to clarify... my problem isn't the spam and not the quantity. As Im using my laptop as primary worktool for checking email etc, im using my phone only when outside the office, basically in the near future I stat to use exchange anyway (waiting the setup), but this is something at the moment that I would like to solve (as it was solved when using WM diamond). Just imagine, have read all 30 mails received by noon and driving out of office, when checking mail while driving, I got all the mails received/read earlier shown as "new". Simplest thing to do, when not using IMAP, is mark them all read, which should be something easiest tasks with WM phone but not with Android... I hope you understand ....
basically I have lot of unread e-mails. I will pick up the ones I think are important (based on the subject) and read them, all others I will ignore and I would mark them "as read".
Click to expand...
Click to collapse
OK, the bottom line is the mails you don't regard as important, you don't wanna read them ever... so why not "bulk delete" them??!! Cuz I imagine you just don't wanna see the mail icon displaying those mails as a green bubble. You can do so!! When in the HTC mail app where all emails are listed, press menu and select delete >> you'll see a X icon in from of every email >> you can select the ones you don't wanna read ever and then delete them all at once. I found it quite handy. But the Exchange server would be great once you get it. I just hope that Yahoo mail also becomes IMAP.
Ok you can delete, but stilll if you want to save some emails for later. This is a missing function.
Open GMail in your browser (so not the hero app):
Do a search :
in:inbox in:unread
Then choose select all.
You will get an option of selecting all mail in the search.
Choose action: mark as read
And tada, all mail is read!
saphuis said:
Do a search :
in:inbox in:unread
Then choose select all.
You will get an option of selecting all mail in the search.
And tada, all mail is read!
Click to expand...
Click to collapse
hmmm.... I have no idea what do you talking about...
R U sure this is HTC Hero standard mail app, you have this "search unread" option and "select all" option? My phone sure as hell doesn't have this function.
manager2a said:
hmmm.... I have no idea what do you talking about...
R U sure this is HTC Hero standard mail app, you have this "search unread" option and "select all" option? My phone sure as hell doesn't have this function.
Click to expand...
Click to collapse
true, true...
saphuis is probably talking about gmail app, not the inbuild imap/pop/exchange client.
This is a missing feature, we need to be able to select multiple messages and do stuff with them, currently this only works for delete ( Menu-delete )
I'm not sure, but if you don't need exchange, you might be able to use default android mail app, that might have the features you request ... quick google search did not help me to be sure ...
should have been more clear.
Had the same problem. Could only solve it in the browser gmail environment.
OK, another idea to solve the problem in its current state (although it is not an alternative to including the desired feature in the mail app!!) >> How about moving all the unread mails at once to another folder e.g. Trash?? That way, you'll still have them but won't see them in the inbox or as a green bubble.
salmanbodla said:
...moving all the unread mails at once ...
Click to expand...
Click to collapse
Same problem - there is no possibility of multiple selection ...
kkoouu said:
Same problem - there is no possibility of multiple selection ...
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Click to collapse
There is, buddy! On the main Mail app screen, press Menu >> More >> select Move >> Select mails >> select folder >> there you go!!
salmanbodla said:
There is, buddy! On the main Mail app screen, press Menu >> More >> select Move >> Select mails >> select folder >> there you go!!
Click to expand...
Click to collapse
Wow, you are right ! Nice one
well this might work, but it's lame. how can it be that this device is advertised as the uber-internet-and-mail-smartphone and is not capable of the simpliest tasks... this has to be improved, it's a shame.
i mean, we're not apple, so this should be possible without three major os releases, shouldn't it?
POP3 doesn't support 'Read' as a flag does it?
AFAIK, the App keeps track of the last message it saw, and downloads new ones since its last download - but there's no Read synchronisation between different POP3 applications.
You need IMAP for that - or use Gmail to collect your POP3 mail and then use the Gmail app instead..
I have my HTC Mail linked to my Apple MobileMe account.
If I read, delete, not read a message on the Hero, this is reflected in Mail on my Mac.
Seems they are synced pretty closely.
Sorry, not in any way helpful here, but just wanted to highlight the fact.
AndiTails said:
POP3 doesn't support 'Read' as a flag does it?
AFAIK, the App keeps track of the last message it saw, and downloads new ones since its last download - but there's no Read synchronisation between different POP3 applications.
You need IMAP for that - or use Gmail to collect your POP3 mail and then use the Gmail app instead..
Click to expand...
Click to collapse
POP3 didn't have this option with WM as well. Issue here is not the difference between IMAP and POP3, but missing feature on the standard E-mail app on the HTC Hero (android op sys) to select all unread messages at once and mark them as read.
There are different options how to mark them unread and all these options are fine until you have couple of e-mails per day, but if the quantity of the e-mails is quite high, then all those options (like manually selecting each e-mail) fail.
So basically this is the reason I hate to use e-mail app and one and only advantage of Windows phone comparing to android at the moment. ... I hope this advantage of WM will dissapear soon.

Gmail: Sender's name not displayed, only email address

I'm hoping someone can help me out here. I'm using my X10's Gmail client for all my emails, but one problem which I have is that when I receive email, the name of the sender is not displayed, only the email address. This means having to memorise people's email addresses in order to determine who sent it exactly.
I know definitely that I have names in my address book, when I go to compose the name is there perfectly. But it doesn't show up on received mail. Any way to fix this? This is for ALL of my email, not just a few.
Thanks for any help.
ganny said:
Any way to fix this? This is for ALL of my email, not just a few.
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Click to collapse
Strange, works fine for me in that it does display the name and can't find any settings to change it so it doesn't.
XperiaX10iUser said:
Strange, works fine for me in that it does display the name and can't find any settings to change it so it doesn't.
Click to expand...
Click to collapse
Thanks for your attempt anyway. Its a really strange issue, I swear it used to work before.
I just noticed that I'm facing the same issue on my desktop Gmail too... Perhaps I've set something wrong with desktop Gmail?
EDIT: Actually I just realised: http://ask.metafilter.com/140633/Can-I-change-a-senders-display-name-in-Gmail
It looks like Gmail doesn't cross-reference back to contacts. That's terrible in my opinion, as I'm using my phone here in Japan, where everyone has incomprehensible emails, and they don't change their "From:" tag, making things a real pain.

MoPho vs. K9/Kaiten Mail

Overall, I really like Kaiten and K9 email clients. However, the following issues are really annoying and would like some help if possible.
1. If I scroll down to the middle of my inbox to read a few messages
then switch to a different app; when I switch back to K9/Kaiten, the inbox automatically scrolls back to the top. Therefore, I lose my place EVERY TIME and have to remember how far down I was in the inbox. Any fix for this?
2. When reading an email in Kaiten, is it possible to make the LEFT navigational arrow bring up the next NEWEST email (going UP in the inbox) instead of the next oldest (down) email? (This works perfectly in K9)
3. When reading an email, if I switch to another app then return to the email, none of the navigational buttons work (ie. the arrows or volume buttons) to allow me to move on to another email. I must hit the back arrow to get to the email list which of course automatically scrolls all the way back to the top of my inbox and loses my place. ARGH!!!! (see #1)
4. Is it possible to change the font color in the signature and when
composing new emails?
5. Is it possible to change the font type (ie. Times New Roman,
Courier, etc.) in the signature and when composing new emails?
Is there another IMAP client out there that does NOT have these issues? In addition to K9 and Kaiten, I've tried Enhanced Mail, Touchdown, MailDroid, Moxier Mail, and the stock app of course. They all seem to have various issues. Maybe I'm expecting too much out of an app. The stock email app on my Palm Pre worked well for me!
Same, I can't find a good replacement with everything I need, The old wm6.5 email client was perfect for me.
sjamie said:
Overall, I really like Kaiten and K9 email clients. However, the following issues are really annoying and would like some help if possible.
1. If I scroll down to the middle of my inbox to read a few messages
then switch to a different app; when I switch back to K9/Kaiten, the inbox automatically scrolls back to the top. Therefore, I lose my place EVERY TIME and have to remember how far down I was in the inbox. Any fix for this?
2. When reading an email in Kaiten, is it possible to make the LEFT navigational arrow bring up the next NEWEST email (going UP in the inbox) instead of the next oldest (down) email? (This works perfectly in K9)
3. When reading an email, if I switch to another app then return to the email, none of the navigational buttons work (ie. the arrows or volume buttons) to allow me to move on to another email. I must hit the back arrow to get to the email list which of course automatically scrolls all the way back to the top of my inbox and loses my place. ARGH!!!! (see #1)
4. Is it possible to change the font color in the signature and when
composing new emails?
5. Is it possible to change the font type (ie. Times New Roman,
Courier, etc.) in the signature and when composing new emails?
Is there another IMAP client out there that does NOT have these issues? In addition to K9 and Kaiten, I've tried Enhanced Mail, Touchdown, MailDroid, Moxier Mail, and the stock app of course. They all seem to have various issues. Maybe I'm expecting too much out of an app. The stock email app on my Palm Pre worked well for me!
Click to expand...
Click to collapse
I agree with the email limitations of Android apps and couldn't figure out how to do some of these either. Only thing I know of for issue #1 would be to star the email before going out so can easily find it again. Not a solution though I know.
If you haven't done it already, send a request to the app developers to add the features. Especially with #1 & #2 in your list. These would be good to have.
Yeah, I'm with you -- no Android e-mail client seems perfect. Of the ones I've tried, I ended up with Enhanced E-Mail (for IMAP) and the stock client (for Exchange).
onree said:
Yeah, I'm with you -- no Android e-mail client seems perfect. Of the ones I've tried, I ended up with Enhanced E-Mail (for IMAP) and the stock client (for Exchange).
Click to expand...
Click to collapse
I just learned that Enhanced Email also supports Exchange. This is the app that is working best for me right now.
Enhanced Email is by far the best email app, and much better than the built in app. It is however 10 bucks and that is a drawback, but it is worth twice that amount. The one thing to note is that Google changed what was available to third party email clients when it comes to contacts. That can be fixed with Contact Editor app.
I will give enhanced email a try. I've also been looking into a new mail client for Android.
I normally use touchdown, but it can be unwieldy (and the UI is all kinds of suck).
I've been using the Enhanced Email Trial for almost a week and I think I'm falling in love. Will probably purchase it soon...

Sense 4+ mail app.

Anyone know of a way to set it up to automatically display images. As of right now, I have to click display images on each and every individual email.
pistolpete_21 said:
Anyone know of a way to set it up to automatically display images. As of right now, I have to click display images on each and every individual email.
Click to expand...
Click to collapse
After your tell it to display images, you can tell it to always display images from this sender. As of now, as far as I know, there is no way to always display pictures. This is a security thing, more than anything else.
Mazer_R said:
After your tell it to display images, you can tell it to always display images from this sender. As of now, as far as I know, there is no way to always display pictures. This is a security thing, more than anything else.
Click to expand...
Click to collapse
That's only in the GMail app. The Exchange mail app does not.
SolusCado said:
That's only in the GMail app. The Exchange mail app does not.
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Click to collapse
I was just about to say that.
I would download Enhanced Email in the play store. I use it for work email and it works great..also bypasses the forced security of entering a pin to access your exchange email.
Sent from my HTC DNA using TapaTalk
So it's no problem if it just shown a "?" of the image due to security, right??

Blue Mail

Anyone use Blue Mail as their mail app? Seems relatively new with only 10,000+ downloads, but has 4/5 stars in ratings. I dont want to use Maildroid with Ads and need support for Office 365/Gmail at the same time. It seems there arent very many apps other than the default mail app and Maildroid that support both simultaneously.
whitedragon551 said:
Anyone use Blue Mail as their mail app? Seems relatively new with only 10,000+ downloads, but has 4/5 stars in ratings. I dont want to use Maildroid with Ads and need support for Office 365/Gmail at the same time. It seems there arent very many apps other than the default mail app and Maildroid that support both simultaneously.
Click to expand...
Click to collapse
I use Blue Mail and I love it. However, I have an issue. Maybe I'm getting dumb in my old age, but I can't figure how to switch between different email providors. Any help?
TheBushRat said:
I use Blue Mail and I love it. However, I have an issue. Maybe I'm getting dumb in my old age, but I can't figure how to switch between different email providors. Any help?
Click to expand...
Click to collapse
I've sorted it out.

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