Why the heck does AT&T ship a device without signature required?
Long story short, my One 64GB was delivered supposedly to my house today and left on my doorstep. Needless to say, NOTHING is here, and FedEx can't talk to the driver to make sure he delivered to the right house until tomorrow? How flippin' stupid! Called AT&T to get a replacement but the replacement won't get here till at least Wednesday or Thursday...
ARGH!!!
* rant done...
I found this strange too. Luckily I left a discreet note giving them permission to leave the package inside my house. Hope you get this figured out!
Sent from my HTC One using xda premium
Ecf17 said:
I found this strange too. Luckily I left a discreet note giving them permission to leave the package inside my house. Hope you get this figured out!
Sent from my HTC One using xda premium
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Bold.
Simba501 said:
Bold.
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Well I held on to my last shred old faith in humanity, and I only missed the delivery by 45 minutes.
Sent from my HTC One using xda premium
AT&T only requires signatures for apple products
The place I ordered from just dropped my One off without signature as well. I was home though
Sent from my HTC One using xda premium
I feel the same way. It's crazy that something that expensive is not required to have a signature.
Sent from my iPhone using Tapatalk
I'm glad they didn't require a signature, since I work during the days. I also live in a "good" neighborhood...
Sent from my HTC One using xda premium
If I'm not mistaken, FedEx, on their website, states that the signature is dependent on the driver. Not really an AT&T call. Ive had two phones delivered (S3 and Note 2) and the S3 required signature but Note 2 didn't, and they were different drivers obviouslycuz it was two different addresses.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
If im correct, even if the company says the package needs a signature its all up to UPS/FedEX driver to decide if you need to sign or not.. because i've had many packages come to my house and after i check the tracking status it says i signed it.. but never did
but how AT&T and even people like me can protect our self when selling online (eBay etc) is by delivery confirmation.. because on AT&T end it says the package was delivered and signed by YOU the buyer.. but if you never signed for it or picked up and someone else did you the buyer is screwed.. and the seller is protected because you could be lying and just looking for extra money..
and companies don;t include insurance on shipments at least from what i know
it's a prevalent thing i think.
so i go to ATT store to get my HTC one
expensive things required signature first. i think
Related
I just got my rezound from Amazon wireless. I love the phone however I.have the light leakage and its already overheating. Do I.need to send it into Amazon or can I return it at a local Verizon store? I I've read both circumstances happening. Just wondering if anyone else has done either yet. Also if u send it in can u get a loner? This is my first Verizon phone. Thanks
I think you have to use amazon for the first 30 days then you can use verizon. It may be worth it to put up with it until verizon can help you.
eallan said:
I think you have to use amazon for the first 30 days then you can use verizon. It may be worth it to put up with it until verizon can help you.
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Any way to confirm this. I suppose I can call tomorrow.I'm.stuck in class right now. If that's the case ill def wait the 30 days
I got both a Rezound and RAZR from Amazon. The Rezound is great, but I had some serious issues with the RAZR overheating and searching for signal. Called Amazon, they shipped me a brand new phone. Swapped SIMs, mailed the old phone back. Problem solved, and it didn't cost me a dime. Think shipping was 2nd day air.
EDIT: I also tried VZW first, because it would have been quicker, but they directed me to Amazon.
So they send one first... Have the replacement phones been without flaw or is it the same gamble. Might be better to wait the 30 days and use Verizon so I can check it...
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You might have the same problem with verizon. It's a gamble there too.
Sent from my Galaxy Tab 10.1
Well at the store you can check.it before you leave..
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The only reason I suggested waiting and using Verizon is that Amazon was backordered last time I checked.
Send back to Amazon. I just went through this and don't be afraid by the 2-5 week wait. They told. Me that and got an email a few days later it was being shipped.
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Delldorado said:
Well at the store you can check.it before you leave..
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What if it doesn't heat up until a week after you leave the store.
Sent from my HTC
LTE 4G Rezound
Now its 100% certain they send u the replacement first? Last time.I.checked it wasn't back ordered anymore.
And if it heated up I'd go back this one got hot.just doing the start up stuff. The leaking lights bothering me more than I expected too lol.
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Amazon is excellent for returns/exchanges hands down. I assume it will be the same process you request an exchange and they ship it out to you. They generally gave me overnight shipping for free (even on a saturday) to get me non-defective item. Then you just ship it back to them within a resonable time frame with the included label and you should be good to go.
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
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jreed2560 said:
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
Sent from my ADR6425LVW using xda premium
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Verizon has a 14 day policy normally, but now if you purchased the phone after 11-15 you have until Jan.
Wouldn't the phone have a warranty through htc as well? Sounds like ill be contacting Amazon tomorrow though. Thanks a lot guys. Hopefully that one doesn't have the light leak. Lol watch me have a new problem. Is rather have the leak than pink buttons and all the other problems I hear about...
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All of them have the light leak at the bottom. It is simply how it was designed. Sad really considering my Incredible S didn't have this issue.
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jreed2560 said:
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
Sent from my ADR6425LVW using xda premium
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I watched my neighbor trade his out in the vzw store. It's all in how you talk to the manager.
jim_0068 said:
All of them have the light leak at the bottom. It is simply how it was designed. Sad really considering my Incredible S didn't have this issue.
Sent from my ADR6425LVW using XDA App
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Read a post where someone contacted htc and they said the phone isn't supposed to do that. Is everyone here having the problem?
Delldorado said:
Read a post where someone contacted htc and they said the phone isn't supposed to do that. Is everyone here having the problem?
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I'd be willing to bet that it was a CSA who probably doesn't understand what light leakage is. Between my 3 rezounds and everyone I have looked at in the stores you can see the LEDs through the bottom of the screen when the soft keys light up which is what is causing the bleeding. There is no way to fix it except by turning off the LEDs or by lowering their intensity to improve on the light leak.
Sent from my ADR6425LVW using XDA App
Went into verizon and they won't take the phone tho it sounds like I may as well deal with it. They really pissed me off though. I wanted to put on my work discount. Supposed to be 22% line 20% data. I called and reviewed online before I got verizon and the rep told me I would get the discounts. The store wouldn't discount my data because he claimed I need to have a 5gb data and hotspot plan. I was never told this and most likely wouldn't have canceled at&t during the penny sale. Anyone think I could complain enough to get this changed? Can't seem to find a phone number for them to save my life lol
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I bought my note outright from best buy and noticed has doodles and pics of customers and employees.
I didn't know.i was paying fall price for what could possibly be a display model.
What should i do? Can I get a discount?
Sent from my SAMSUNG-SGH-I717 using XDA
Take it back and get a new one. They either sold you a floor model or one that has been opened by the guys in back. Of course once you're out the door they could say it was you that did all those things...are there any photos of people in the BB stock room or anything that are obvious? Or demand a discount since you got a used item. I would be furious if I paid full price for something that other people had been pawing at for who knows how long.
Also, after this is resolved, if you're still using the same device, hard-reset it and start fresh. Who knows what free apps and malware may be installed on it. Obviously don't do that first or you'll destroy the evidence that the phone was used.
I looked at the photo details and they're from February. I didn't buy the phone until march 10.
Only thing keeping me from taking it back is i dinto want to simply unlock it again.
Sent from my SAMSUNG-SGH-I717 using XDA
And yes, two pics of best buy employees.
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I'm sure they'll exchange it for you, but if you don't want to unlock it, you could (depending on how much of a negotiator you are) go back and see if they'll knock a few bucks back to you... Clearly the phone was either a demo or used in some way, even if briefly. Keep the photos on there if you want to prove it was as you say.
rj88 said:
And yes, two pics of best buy employees.
Sent from my SAMSUNG-SGH-I717 using XDA
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And they sold it to you as "new?"
I would complain.
I would complain HARD. Directly to the highest management you can find when you get there. That's absolutely outrageous.
Those looser employees should get fired, it is against policy to open a package and use it.
It's happened before.
http://www.androidcentral.com/best-...s-already-opened-epic-4g-touch-gives-him-bird
I would complain as well as report it to as many news agencies as you can find, along with the pictures.
Gotta love Best Buy lol. If you work there sorry, nothing against you. But my local BB workers are a bunch of clowns. Rip em a new one lol
Sent from my SAMSUNG-SGH-I717 using XDA
Went up there and complained. They offered me a new one. I told them I'll think about it and walked out.
I don't want to unlock another one again.
Sent from my SAMSUNG-SGH-I717 using XDA
rj88 said:
Went up there and complained. They offered me a new one. I told them I'll think about it and walked out.
I don't want to unlock another one again.
Sent from my SAMSUNG-SGH-I717 using XDA
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Your crazy and lazy. If it were me I would return it get my money back and take my business elsewhere.
rj88 said:
Went up there and complained. They offered me a new one. I told them I'll think about it and walked out.
I don't want to unlock another one again.
Sent from my SAMSUNG-SGH-I717 using XDA
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That's kind of sad, to be honest. That was not the smart move at all.
Mine is shipping via UPS and I don't see anything on my shipping notification that says I do or don't have to sign. I'm not sure if I'll be home all day tomorrow, so I just wanted to make sure. Thanks!
Sent from my Nexus 4
They said no on the phone I called just for the neck of it even though I have mine sent to work lol
Sent from my HTC One using Tapatalk 2
tyshemi said:
They said no on the phone I called just for the neck of it even though I have mine sent to work lol
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OK, good. I have some things to do tomorrow, so it's good I won't have to be worrying about missing my phone. Plus...I don't think I can wait until Monday
Sent from my Nexus 4
I found it very annoying that they ship via usps and leave 600 dollar phones in mailboxes.
gunnyman said:
I found it very annoying that they ship via usps and leave 600 dollar phones in mailboxes.
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Mine's shipping UPS.
Sent from my iPad using Tapatalk HD
My LG optimus g came via usps
jtc276 said:
Mine's shipping UPS.
Sent from my iPad using Tapatalk HD
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One thing you can do with UPS is have them hold it on location, if you are close to your UPS hub (mine happens to be in my town). That way you can pick it up when you are out and don't have to worry about signing for it (if needed) or it being left on the porch and stolen.
I received mine a few days ago via UPS, ordered in-store, and no need to sign. They left it at my doorstep at my apartment shared with 10 other apartments, but luckily I live close to home - so I was F5'in the UPS tracking site and went home to get it lol.
gunnyman said:
I found it very annoying that they ship via usps and leave 600 dollar phones in mailboxes.
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Click to collapse
Up here in good ole Redwood Valley, CA all the services leave packages on our doorstep or in the mailbox unless the sender specifically requests a signature. This is a pretty rural area, with little crime, besides we'd notice a strange car or person/persons going around snatching packages.
Edit-If you want a company that goes overboard on signatures, Verizon is it, they require signatures whether it's a 800 dollar phone or 5 dollar screen protectors, they do it on EVERYTHING.
---------- Post added at 06:16 AM ---------- Previous post was at 06:06 AM ----------
One good thing, if they steal a USPS package, it's a federal offense, so the perp could do some SERIOUS time over his/her/whatever little adventure.
In told it's at the drivers discretion. So it might be best to leave a signed note on your door.
Sent from my HTC One using xda premium
AT&T only requires signatures on Apple products. Otherwise, they just leave the package at your door.
Sent from my HTC One using Tapatalk 2
Yep no signature I do know Verizon does even for flip phones lol
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My wife and I went into the ATT store in our neighborhood Saturday for her to pick between a SGS4 and a One, and see if we could get her an early upgrade. She's not due for an early upgrade until July and her Samsung Infuse is not performing well anymore and we wanted to take advantage of their trade-in offer. After waiting for about half an hour and haggling with a sales associate and the manager, the were not convinced and we left empty handed. A co-worker put me up to calling customer service and after explaining the situation and our in-store experience and a brief hold, the rep came back with some awesome news! She was approved to not only let my wife have the early upgrade, but a FREE upgrade to the black 64GB! And just to sweeten the deal, she threw in free overnight shipping!!! We're expecting it to arrive tomorrow. I think i'll keep the black one and let her have my silver 64GB.
All of those TMOUS and VZ subscribers who say ATT has terrible customer service have no idea. I have been with ATT since 2006 and have never needed to call customer service. This is not bad for a first experience!
West exactly did you tell the rep?
Sent from my HTC One X using xda app-developers app
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
ameza001 said:
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
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U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
I came from an Infuse as well. I wish Scott would come over here. I miss my BeanStalk. BTW I came up with the logo for that. Lol.
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
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I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
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nthknd said:
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
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What exactly did you tell them??
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thinkhope said:
What exactly did you tell them??
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I simple told the Rep that I need my upgrade 2 months early because my current phone wasn't working for me anymore. she understood my problem and said retention department could help me. Five mins later she came back and said since I was nice and in good standing that she could approve my upgrade and wave my upgrade fee. I need a larger screen due to losing most of my eye sight in an accident she said the only draw back was I'd have to pay for whatever phone I wanted right then . So I told thanks and then spoke with her supervisor letting him know how great she was. Being very decent is the key even if you need to speak to a supervisor ask nicely and erasure the Rep that you understand that she help as much as they could. So I paid for my phone and they shipped it out ocernight. Be patient be pleasant they get ****tiy people calling all the time so it helps to be nice.
Sent from my LG-E980 using xda premium
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
Click to expand...
Click to collapse
Co-worker got a similar deal. His problem was that the online system would cancel his order immediately after completing it. It happened twice. He called not to complain, but simply to order the phone and got it free with free overnight shipping. His account was eligible for an upgrade, though.
The store manager has the power to give u an early upgrade within 30 days of the eligible date. Its funny BC some managers will say well it has to be in the same calendar month or ah it's gotta be within 14 days. U got lucky!
Sent from my SAMSUNG-SGH-I337 using xda premium
Hello,
I've had the MOST DIFFICULT time locating this phone. No one has them except Corporate Sprint (and Verizon) stores, at least in my area. It seems that Best Buy decided this is a phone they will NOT stock in stores...ever. I have called and visited over 5 Best Buy or Best Buy Mobile stores. None of them have it, and none were able to order it. I ordered it from BestBuy.com on release day, with a promised delivery by Monday, November 18. Well, I got an e-mail basically saying it was out of stock, and they expect to receive and ship orders within 30 days. I called Best Buy Mobile and spoke with a representative, who transferred me to a manger to find out more. The manager then called HTC for availability information, but HTC said "You need to call Best Buy." So then I called HTC and spoke with a representative, who transferred me to a manger. They called Best Buy to find out more information, and Best Buy said "You need to call HTC." PATHETIC. Between the two companies, SOMEBODY has to know when these phones will be in stock. And if they knew they didn't have any to begin with, they should have listed "backordered" on the website, and not "Add to cart."
Then today I called Wirefly.com and placed an order with them, and after giving all my information and going through all the steps with the representative, it turns out they, too are out of stock!! I opted for expedited shipping, in hopes to get it before Thanksgiving. But Wirefly.com says they "expect" to have more info on availability within 72 hours, but I don't trust them at all.
What is going on!? Is it just me, or is this the worst HTC product lunch ever!? I've heard (rumor) that they are trying to pull a card from Apple's deck, and create a false sense of demand. I'm a fan, and I've upgraded to a new HTC phone every year for the past 7 years, but I'm no idiot. I know HTC has neither the popularity nor the market share of Apple or Samsung. Not even close. So why is this phone so hard to acquire? For now, I'm going to leave both my BestBuy.com and Wirefly.com orders pending until one of them ships and they confirm it by sending a tracking number, then I'll cancel the other.
Side Note: For those wondering "Why don't you just buy it from the Sprint store?" I want to buy it from Best Buy because they have it for $250, plus they will give me a $50 gift card for upgrading through them, so that results in $200. Also, I like the advantages of the My BestBuy program. Wirefly had them for $200, which I would have been okay with getting it there. Sprint is asking $250, and they seem unwilling to match any of the others' offers. I'm going to try a different Sprint store tomorrow, where I know one of the managers. Maybe he will be willing to match Wirefly.com's offer. I'm tempted to order from Amazon.com, but I fear I will get the same "backorder" nightmare.
Any help is appreciated...
Yesterday,trade it,miss my note 2 ?
Where did you get it?
My local Verizon store had it in stock on launch day. I did get the same run around at Bestbuy before going to the VZW store. I too was a big fan of my note 2 and the jury is still out on the Max but I like it for now.
Sent from my HTC6500LVW using Tapatalk
Traded red HTC one and red beats by dre solo HD for my one max picked it up Friday. Nov,22 I had the person I traded order the max over the phone and had it ups overnight
Sent from my HTC0P3P7 using xda app-developers app
Selling my lg g2 to pay for the htc one max i got Saturday at a Corp store
sent from my humongous VZW HTC ONE MAX
I got mine Launch day with Verizon EDGE. Traded in my old Moto Razr HD for it. I like it a lot. Avoiding Unlocking it till HTC fixes the Fingerprint Reader issue.
Can anyone confirm if the Verizon phone works on a gsm carrier?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Is this a phone worth upgrading to coming from the note 2?
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zounduser said:
Can anyone confirm if the Verizon phone works on a gsm carrier?
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Click to collapse
It's a Global Phone meaning it has the radios to do it. But knowing verizon it will be locked.
On a side note: Please don't post the same question on every thread in addition to the thread you already created. It's impolite.
I have seen this asked in several threads as well as a dedicated thread for it. If your not a noob then why aren't you using Search. You can always refer to your previous post about the same thing in the at&t thread.
http://forum.xda-developers.com/showpost.php?p=47832596&postcount=4
Or this one:
http://forum.xda-developers.com/showpost.php?p=47832497&postcount=38
How do i delete this?
---------- Post added at 01:08 AM ---------- Previous post was at 01:04 AM ----------
huggie87 said:
Is this a phone worth upgrading to coming from the note 2?
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
If You like custom roms and mods no If You dont yes
Where? Sprint Store
When? The Saturday (1 or 2 days after it was released?)
How? I asked to be notified by email of when it was coming by way of the HTC One Max coming soon landing page for Sprint. They did, and the page asked if I wanted to check my upgrade eligibility, so I did, and qualified for the One Up promotion, but it involved setting up an appointment to go into a authorized store. This was on a Friday. I made the appointment for Saturday, and waited all of about 7 minutes and they started the ball rolling.
dami00976 said:
Yesterday,trade it,miss my note 2 ?
Click to expand...
Click to collapse
Check in your inbox
huggie87 said:
Is this a phone worth upgrading to coming from the note 2?
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
No doubt about it....
Sent from my HTC0P3P7 using Tapatalk
ordered on verizon's website on black friday for $100 full retail! and got yesterday and using today!
oneandroidnut said:
ordered on verizon's website on black friday for $100 full retail! and got yesterday and using today!
Click to expand...
Click to collapse
Impossible. You must mean $100 and a two-year contract.
helpwithmy8525 said:
Impossible. You must mean $100 and a two-year contract.
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Click to collapse
Lol my bad $100 off full retail
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