Loud Background Hiss on One's Speakers - AT&T HTC One (M7)

Just got the One and I took a few videos this morning. I noticed when I take a video with the One there is a loud hiss in the background. In fact I took a video without any sound and you can hear the hiss.
Anyone else?

bothfly said:
Just got the One and I took a few videos this morning. I noticed when I take a video with the One there is a loud hiss in the background. In fact I took a video without any sound and you can hear the hiss.
Anyone else?
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Click to collapse
Try turning off NFC
Sent from my HTC One using xda premium

I turned off beats and mine stopped I think it might be software related.
Sent from my HTC One using Tapatalk 2

No that didn't help.
If I make a vid with no sound you can hear the hiss.
Going to swap it out tomorrow.

restore to stock rom. and try this again. if noise still exist. i think it's hardware issues, you d' better return it to exchange a new one

Related

Speaker and Video sound recording issue

Has anyone experienced very low volumes when recording video? I know the thunderbolt has noise cancellation but not sure if it impacts audio recording while shooting video. Any ideas would be great. Oh, I made sure my hands were not covering the microphones.
Sent from my ADR6400L using XDA Premium App
I just noticed this today as well. IT seems to only happen when recording video on my phone. voice recordings and such are fine.
Im taking mine back to Verizon tomorrow to see if another unit has the same problem. If it does I will be really disappointed as I take a lot of videos.
This is normal, I believe. I've seen lots of people mentioning this online. The playback on the phone is extremely quiet, but the actual video's volume when exported to your computer isn't bad.
The only thing that bugs me is the popping sound that happens at the start of every video I take. I've noticed this in videos online as well as my girlfriend's Thunderbolt.
That bits on the phone. I noticed that same thing but just thought I had put my hand over the mic. I guess as long as the PC sound is ok it should be livable.
I don't understand how this would be normal. I haven't had this issue with any other android phone, or HTC phone. It doesn't show well when you record a video on the TB and show it right at the moment. I had two friends this afternoon that wanted This phone until I showed them this.
Sent from my ADR6400L using XDA App

Audio Crackling/Popping while playing music

Is anyone having the issue where the audio is crackling? Out both my speaker and even over Bluetooth. I'm trying to figure out is it's the Rom or my phone.
Wow I just started using Play Music and I'm hearing the same thing. I'm on redruM lean v2.1.
Sent from my GT-I9300 using xda premium
I believe the volumes in the phone is wrong, I think they did it to sound more loud, but I don't like it sometimes
Sent from my SGH-T999 using Tapatalk 2
I get the same issue too, but only when music is NOT playing. Basically if I have my phone in plugged in through the headphone jack it start to make this sound. It can be rather annoying and it reminds me of when like the sound on my ipod is WAY louder than the sound I have set through my speakers and you get this humming sound. What I have noticed though, is if I just turn the sound down faintly instead of pausing. I don't hear the sound.
I am hearing little bubbling sounds when listening to Slacker Radio. I thought some app was running in background (had something like this with Hanging With Friends on my Galaxy Note), but still occurs if every other app is closed.
Wow you got to be kidding me. My X2 does this all the time and it's annoying. Looks like I may have to use supercharger on this phone too.
What rom are you all using??
Exchange the phone. My replacement sound fine. You have 35 days to return the defected phone. I'm still waiting for a way to reset the custom binary count before I send it back.

Hiss noise on phone speaker and headphones

Hello,
I just got my desire x. It is a good phone for the money.
But I have a problem with the phone speaker (front one) and headphones.
In both cases when sound is played I can hear on the background a constant hiss noise (static noise).
Is this normal to this phone or I got a defective one?
Before this phone I had LG P500 that also had this background hiss noise.
I don't have that sound, I think you got a wrong device? Or maybe it's the sound quality.
Sent from my HTC Desire X using xda premium
every time the speaker or the headphones get signal I heaer the hiss noise. it is a hardware problem.
when I searched on google I found out that one x user have the same problem.
how you can detect the hiss noise:
Play through the headphones a song and pause it, for a few seconds you should hear the hiss.
Anyone else?
I've noticed this noise too...
It seems to be a hardware issue, but since it's not very annoying, I don't plan (for the time being) on sending it for RMA.
Sent from my HTC Desire X using xda app-developers app
Mine does the same thing; it's a bit disheartening to see my budget MP3 player outperform the Desire X on noise level and frequency response.
---------- Post added at 08:14 AM ---------- Previous post was at 08:10 AM ----------
soberspine said:
Before this phone I had LG P500 that also had this background hiss noise.
Click to expand...
Click to collapse
It's certainly not Desire X -specific; my previous phone (a ZTE Blade) had it too, albeit at a much, much lower level. My wife's Nook Tablet does it, too; apparently sound quality is allowed to slip on budget devices
Blauwbilgorgel said:
Mine does the same thing; it's a bit disheartening to see my budget MP3 player outperform the Desire X on noise level and frequency response.
---------- Post added at 08:14 AM ---------- Previous post was at 08:10 AM ----------
It's certainly not Desire X -specific; my previous phone (a ZTE Blade) had it too, albeit at a much, much lower level. My wife's Nook Tablet does it, too; apparently sound quality is allowed to slip on budget devices
Click to expand...
Click to collapse
Not desire x specific I think, mine is completely hiss-free ! Take it back to the store for a check I say
Recently got DX and even i have the hiss sound. When i play the song through any player and take the volume to zero, the hiss sound is there. And when i press stop, the hiss sound stays for 5 seconds every time then goes...
i dont think the issue is hardware related. at least lets hope a future update would solve the issue software wise..
---------- Post added at 09:16 AM ---------- Previous post was at 08:49 AM ----------
this problem will probably annoy some people who are keen on every bit of treble sound and quality. this annoys me more cos i do electronics and know so much about sound and dB.
to offer some kind of comfort to those facing the problem watch this video. but it does not isolate the fact only some DX are having the problem. and to those that dont have the problem please watch this video around 3.27 and exactly at 3.30 you will hear the low hiss sound some of us are experiencing
http://www.youtube.com/watch?v=cLnuoQ6pIKk
Well I do wonder if the people whose DX don't seem to have this issue maybe are just listening for the wrong thing I must point out that I haven't used the shipped headphones yet; I've just used my regular headphones.
And before anyone goes off a tangent: I'm not an audiophile, far from it. My case is not made from piano or violin lacquer
Sent from my HTC Desire X using xda app-developers app
Blauwbilgorgel said:
Well I do wonder if the people whose DX don't seem to have this issue maybe are just listening for the wrong thing I must point out that I haven't used the shipped headphones yet; I've just used my regular headphones.
And before anyone goes off a tangent: I'm not an audiophile, far from it. My case is not made from piano or violin lacquer
Sent from my HTC Desire X using xda app-developers app
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Click to collapse
absolutely. maybe those who dont think they have the problem should check out the youtube video i have posted and listen to the sound at time 3.27 and around 3.30 the hiss sound will be there...
the hardware or software problems seems inevitable for those who buy the first batch of a new phone...whoever the manufacturer is.
ayyu3m said:
absolutely. maybe those who dont think they have the problem should check out the youtube video i have posted and listen to the sound at time 3.27 and around 3.30 the hiss sound will be there...
the hardware or software problems seems inevitable for those who buy the first batch of a new phone...whoever the manufacturer is.
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Click to collapse
Thanks for pointing out what to listen for.. I think I heard what you guys are referring to. Do you think it is there in the background when playing music at a (minimal) volume ?
infernal77 said:
Thanks for pointing out what to listen for.. I think I heard what you guys are referring to. Do you think it is there in the background when playing music at a (minimal) volume ?
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yeah man. the faint hiss sound (white noise actually) is there at volume level zero even. its much noticeable when we reduce the volume of a song to 0. but if u stop the sound suddenly while keeping your ear on the speaker piece...you will notice complete silence just after 4-5 seconds...before that you will hear something bzzzzz....
I just found out something weird.
When I listen to music with my hands free or an other pair of Sennheiser earphones, the hiss sound is something more than noticeable, even if I mute the sound while the music is playing on the background. Also, when talking on the phone (with or without earphones) I can still hear the sound. Just like it was mentioned on the previous posts.
But I tested it with a pair of headphones (AKG 172) that I use for my PC, and the sound was crystal clear! No hiss noise at all, no matter what I did. Listening to music, muting the sound (while mp3's still playing), talking to others on the phone. Everyone was just fine, no hiss noises or other disturbing stuff.
ayyu3m said:
yeah man. the faint hiss sound (white noise actually) is there at volume level zero even. its much noticeable when we reduce the volume of a song to 0. but if u stop the sound suddenly while keeping your ear on the speaker piece...you will notice complete silence just after 4-5 seconds...before that you will hear something bzzzzz....
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That's what I heard, takes a couple of seconds and then everything goes completely quiet. In my case, it's pretty faint though. I'm just wondering if the noise is present when playing music at any volume ? Maybe some people here can record of the headphone jack and check the clip in audio software lol (if anyone has time)
unfortunately the hiss noise is present even when playing music. I listened to a quiet passage and is there, it was not from the track. the hiss is also present during calls.
Anyhow the sound quality in desire x is poor and the beats logo is just marketing.
soberspine said:
unfortunately the hiss noise is present even when playing music. I listened to a quiet passage and is there, it was not from the track. the hiss is also present during calls.
Anyhow the sound quality in desire x is poor and the beats logo is just marketing.
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Click to collapse
i checked my HD2 for the first time since i saw this topic and noticed this in my DX. to my surprise even the HD2 has the same symptoms and the white noise turns to complete silence just after 4-5 seconds. its given me some comfort actually
I'm new around here but I thought I'd weigh in with my findings on this (hi everyone!)
I just got a Desire X and notice the exact same "hissing" problem as described here, it is most noticable when using headphones but it happens when using the earpiece and speakerphone. Barley noticable when using speakerphone but it's still there.
I was curious so I pulled out my old Desire S and tried to reproduce it, the old model has no sign of it at all.
Interestingly enough I have a cheap-ish Toshiba laptop and it does the exact same thing when using headphones; play something at low volume and there is a hiss noise, hit mute and then the noise stops after a few seconds.
I have been in contact with HTC before I found this thread and asked them if this is a fault or something that all of the Desire X phones do, they responded with:
We appreciate your prompt reply. Please be advised that we based facts on what has been reported to us. We cannot attest to the authenticity of the different opinions and customers experiences that are found on different blog sites.
As of the current time, we are investigating the possible cause of this issue. If the problem persists, please send your device to your dealer to have it physically assessed.
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I never mentioned anything about findings on the internet, i just stated the fault and asked if they all did it.
Does anyone here have a custom ROM on their DX and still have the same problem?
EDIT:
Also thought I'd mention that the hiss noise is the same volume regardless of the volume level, increasing the volume during a call or while listening to music does not make the hiss louder
Wow. What an attitude. Seems like someone is pissed at forums or blogs for finding faults that exists only . Talk about customer care!!! Jeez
As for nathb...thankx for posting their reply. Seems like they do read a lot around here for "speculations". Haha.
ayyu3m said:
Wow. What an attitude. Seems like someone is pissed at forums or blogs for finding faults that exists only . Talk about customer care!!! Jeez
As for nathb...thankx for posting their reply. Seems like they do read a lot around here for "speculations". Haha.
Click to expand...
Click to collapse
They did numerous times make a point of the fact that they are investigating the cause though!
Maybe that means a solution is in sight for DX (and oneX as well?) users. I am keeping my hopes up because I really like the phone otherwise.
However my knowledge of what causes these sort of problems leads me to think that it is hardware-based and the only way to fix it will probably result in a noticable drop in audio quality from the phone
Guys can anyone test the device with a pair of headphones, just as I mentioned six posts above?
I tested it again, but this time with my friend's headphones, and again, the sound was totally clear, with no hiss noise... I really find it strange.
panos_ts said:
Guys can anyone test the device with a pair of headphones, just as I mentioned six posts above?
I tested it again, but this time with my friend's headphones, and again, the sound was totally clear, with no hiss noise... I really find it strange.
Click to expand...
Click to collapse
Lemme check it out.
EDIT: well i will be...the sound is crystal clear with my low end pc stereo headphones. even at volume zero with music playing.
EDIT: and now its fine with my htc headphones too, playing music through poweramp first and then htc music player.
what the heck is going on...

Faint popping sound

Anyone else hear a faint popping sound after 2 seconds of any sound being played ? It sounds like the sound is from the speakers turning off.
Hey
My HTC One does this as well (started a thread about it just recently), and it was the first thing I noticed on the phone when using sound on the keyboard. Extremely annoying and seems to be a wide spread issue.
wide spread? where else have you heard of this problem? does it happen on the international version as well?
Wondering if i should return mine and get another.
Other users have been reporting the issue as well. I'm located in Canada, and members from the US have said their phones have the same problem.
Yea just read your post on the international forum, seem like a widespread issue. Well I hope its just software
Dreadsteel said:
Yea just read your post on the international forum, seem like a widespread issue. Well I hope its just software
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Click to collapse
I read that as well, I also read that it is firmware related
Dreadsteel said:
Anyone else hear a faint popping sound after 2 seconds of any sound being played ? It sounds like the sound is from the speakers turning off.
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Click to collapse
I was just coming here to post a thread about this. I notice it when playing music too (Pandora and DI.FM) it pops/static every second or so.
Dreadsteel said:
Anyone else hear a faint popping sound after 2 seconds of any sound being played ? It sounds like the sound is from the speakers turning off.
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Click to collapse
I hear a little tiny sound that plays immediately after sound stopping, but it's certainly not 2 seconds, that sounds like a problem
ATT HTC one that I just bought.
software version 1.26.502.10
youwonder said:
I hear a little tiny sound that plays immediately after sound stopping, but it's certainly not 2 seconds, that sounds like a problem
ATT HTC one that I just bought.
software version 1.26.502.10
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Click to collapse
its not exactly 2 seconds but you can hear the popping sound after any type of sound is played.
Dreadsteel said:
its not exactly 2 seconds but you can hear the popping sound after any type of sound is played.
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Click to collapse
Not sure, if I do have it I don't seem to be able to notice it. Where is it most prominent, I tested by starting and stopping Pandora repeatedly.
I believe it is the software keeping the amp on for a bit too long. I would assume this will be fixed with a software update
youwonder said:
I hear a little tiny sound that plays immediately after sound stopping, but it's certainly not 2 seconds, that sounds like a problem
ATT HTC one that I just bought.
software version 1.26.502.10
Click to expand...
Click to collapse
youwonder said:
Not sure, if I do have it I don't seem to be able to notice it. Where is it most prominent, I tested by starting and stopping Pandora repeatedly.
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Click to collapse
Make sure you are in a very quiet room, then play something on youtube, then hit pause, and listen very carefully. you should hear a faint popping sound as the speakers turn off after you pause the video.
let me know !
thanks
Dreadsteel said:
Make sure you are in a very quiet room, then play something on youtube, then hit pause, and listen very carefully. you should hear a faint popping sound as the speakers turn off after you pause the video.
let me know !
thanks
Click to expand...
Click to collapse
Ah, I can hear it now. In Pandora as well. Personally it's of a low enough volume level on my device where I don't think I'll find it annoying, but I still hope it's software related. Also seems to not be effected by the volume level or beats being on.
My speakers crackle and pop when I watch a music type video on YouTube...I havent been able to replicate it on Netflix,hbogo or regular music app...just on YouTube....of course since I unlocked I can't return for replacement
Sent from my HTC One using xda app-developers app
lunercrab said:
My speakers crackle and pop when I watch a music type video on YouTube...I havent been able to replicate it on Netflix,hbogo or regular music app...just on YouTube....of course since I unlocked I can't return for replacement
Sent from my HTC One using xda app-developers app
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Click to collapse
I have not encountered this issue.
Sent from my HTC One using Tapatalk 2
I dont own a htc but my g-nex does this too. Maybe a android issue...
Sent from my Nexus 10
malibu_23 said:
I dont own a htc but my g-nex does this too. Maybe a android issue...
Sent from my Nexus 10
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I was using an HTC one X before using this phone and I did not have this problem at all
Sent from my HTC One using Tapatalk 2
yes i also have this problem. unlock the phone and put ur ear upto the speaker. you will hear static and after a second or 2, a pop. almost like speakers are left on longer than requred...weird.
I could verify, I too was getting that popping sound. It's one of the first things I've noticed as soon as I got the phone home. I'm not trying to be overly OCD cause overall I think this phone is perfect and has none of the other flaws and defect mention on this site.
But I thought I should mention I haven't been able to replicate the popping sound.
Sent from my HTC One using xda app-developers app
Popping sound is gone now. I haven't changed anything but it seems to be gone for now. Maybe it needed a reboot or something? Or maybe because my battery is almost dead...
Sent from my HTC One

[Q] BUzzzzzzzz

Guys. I just got my z ultra within a months period and I've noticed say if you play a stock notification or even YouTube video. It plays the sound then buzzes for like 5 seconds after please test it out? If this happens to you. Put your ear right next to the speakers please help
asustf700t said:
Guys. I just got my z ultra within a months period and I've noticed say if you play a stock notification or even YouTube video. It plays the sound then buzzes for like 5 seconds after please test it out? If this happens to you. Put your ear right next to the speakers please help
Click to expand...
Click to collapse
'
yep. that's right it does.
Software issue that may be resolved soon.
2.257 may already address this... Not sure as I haven't tested it
Haven't noticed it, but I'll check it out tomorrow. Time for some sleep.
Sent from my C6833 using Tapatalk
asustf700t said:
Guys. I just got my z ultra within a months period and I've noticed say if you play a stock notification or even YouTube video. It plays the sound then buzzes for like 5 seconds after please test it out? If this happens to you. Put your ear right next to the speakers please help
Click to expand...
Click to collapse
Like here: http://forum.xda-developers.com/showthread.php?t=2520861 ?
Still waiting on my warranty job... I'll let you know how it turns out when I receive it... but hamdogg's reply makes me think I sent it off for nothing.
Kotomirage said:
Like here: http://forum.xda-developers.com/showthread.php?t=2520861 ?
Still waiting on my warranty job... I'll let you know how it turns out when I receive it... but hamdogg's reply makes me think I sent it off for nothing.
Click to expand...
Click to collapse
if you sent it in for this buzzing then it will get sent back. Possibly a new device, but will still have the issue.
it happens when the speaker is producting static and no output. until the speaker turns off.
LordManhattan said:
Haven't noticed it, but I'll check it out tomorrow. Time for some sleep.
Sent from my C6833 using Tapatalk
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Click to collapse
Thank you. It's especially noticeable when you put on the sound clear audio + option, try it with like some built in ringtones or notifications. Also when I listen to some music with this enhancer it like crackles with the enhancer on...
Kotomirage said:
Like here: http://forum.xda-developers.com/showthread.php?t=2520861 ?
Still waiting on my warranty job... I'll let you know how it turns out when I receive it... but hamdogg's reply makes me think I sent it off for nothing.
Click to expand...
Click to collapse
Thank you
hamdogg said:
if you sent it in for this buzzing then it will get sent back. Possibly a new device, but will still have the issue.
it happens when the speaker is producting static and no output. until the speaker turns off.
Click to expand...
Click to collapse
Thank you. It's especially noticeable when you put on the sound clear audio + options. Also when I listen to some music with this enhancer it like crackles with the enhancer on...like.streaming tv it just sounds strange. Guess it's similar to the image/video enhancer which makes some stuff unbearably grainy
I do hear some buzzing if I play a song and there are some quiet parts in the song, but it doesn't buzz after the song is finished. Same with YouTube. I can only hear it if I hold the speaker up to my ear, and since I just noticed it now and I had to "look" for it, it doesn't bother me since it's not noticeable under normal usage.
Sent from my C6833 using Tapatalk
Same here, i only hear it when it's ultra quiet in the room. Not annoying to me, gives me an analog feeling
asustf700t said:
Thank you
Click to expand...
Click to collapse
I have received a new phone from warranty and it does not have the buzzing that I was experiencing with the previous phone.
I'd link an audio sample to my issue, however xda won't let me.
Kotomirage said:
I have received a new phone from warranty and it does not have the buzzing that I was experiencing with the previous phone.
I'd link an audio sample to my issue, however xda won't let me.
Click to expand...
Click to collapse
Oh dear? Really? Wow... Then I will consider returning it...

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