About a week ago when I tried to use my phone it said no SIM card inserted. The SIM was in and unlocked as I had used the phone about an hour before without any problem. I rebooted the phone but still it said no SIM so I powered off, removed the SIM, cleaned it and tried again. Well after about an hour of messing around the phone started working normally again. I didn't do anything more about it and wrote it off as a glitch.
I woke up this morning looked at my phone at it was asking for my PUK unlock code. It seems as though the phone must have rebooted overnight or something and now it's asking for a PUK. Why would it do that? I can't unlock it as my copy of the PUK code has worn so I cannot see all the numbers any more so I'll have to go to my network provider.
My question what could be wrong with the phone that is starting to not recognise the SIM? The issue last week must have been a prelude to this and it's pointing to something failing in the hardware. Any ideas what can be causing this?
Did you flash any ROMs or Kernels? Because that may be the problem usually.
Sent from my GT-I9100 using xda premium
sunseaker said:
About a week ago when I tried to use my phone it said no SIM card inserted. The SIM was in and unlocked as I had used the phone about an hour before without any problem. I rebooted the phone but still it said no SIM so I powered off, removed the SIM, cleaned it and tried again. Well after about an hour of messing around the phone started working normally again. I didn't do anything more about it and wrote it off as a glitch.
I woke up this morning looked at my phone at it was asking for my PUK unlock code. It seems as though the phone must have rebooted overnight or something and now it's asking for a PUK. Why would it do that? I can't unlock it as my copy of the PUK code has worn so I cannot see all the numbers any more so I'll have to go to my network provider.
My question what could be wrong with the phone that is starting to not recognise the SIM? The issue last week must have been a prelude to this and it's pointing to something failing in the hardware. Any ideas what can be causing this?
Click to expand...
Click to collapse
Please give more informationhone Model,Kernel,ROM...
Sorry should have given more information about the phone.
It's a UK GT-I9100 model running stock 2.3.4. I haven't flashed any Roms since updating to 2.3.4 over a year ago. I've been holding out for the UK Jellybean which I've just downloaded ready to go once I sort out this problem.
I think I read somewhere that moisture on the usb port may cause this problem but I can't find that any more and I'm not sure if I'm remembering it correctly either. Although, my phone has never been submerged or even got wet in the rain so I don't think it's moisture.
I just tried putting another SIM into the phone and it works fine. As soon as I put my SIM back in it asks for the PUK. I guess I'll need to go speak to my network provider. Would still like to know why I started having these SIM problems.
sunseaker said:
I just tried putting another SIM into the phone and it works fine. As soon as I put my SIM back in it asks for the PUK. I guess I'll need to go speak to my network provider. Would still like to know why I started having these SIM problems.
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Dude,I think your SIM card got blocked.Go to your carrer provider,and ask them to unblock it
I went to my network provider and got the PUK and unlocked the SIM. I asked if they had blocked it or if had been blocked and they said no. They said I must have entered the SIM pin incorrectly which isn't the case as the phone was one and the SIM unlocked before I went to sleep. I put it into flight mode and the next morning when I looked at the phone it was asking for the PUK. That with the previous issue where the SIM wasn't being recognised points to something not quite right either with the hardware or software.
I'm going to be updating to 4.2.1 no that the UK version is available and see if the problems still continue.
Related
Hi everyone.
I'm hoping someone can help me. I recently recieved my X10 and was setting everything to my liking when i accidentaly entered the wrong pin in the security section. Now it's telling me "SIM card PUK-locked" i'm a bit stuck.
At no point have i tried to put the PUK in so my sim can't be completely fried and infact i don't know where to put the PUK in because there's no option for it.
I'd rather not have to get a new sim card (Like the nice lady at Vodafone customer services suggested) so i'm hoping someone can solve my problem? Thanks in advance to anyone who can assist
do you have the PUK unlock code? it should be on the plastic tab that came with the sim card. You might be able to recover that way, otherwise the only other way is a new sim
I have got a PUK code i just don't have anywhere to type the code into. Only option i've got is to make an emergency call and i even tried putting it in there LoL
you can always take the sim card to a phone you know how to get to the puk code unlock with don it many times with phones where I didn't knew how to get the puk into it
Thanks, I had been thinking about that. Unfortunately i'm at work and don't have access to another phone and won't for a good few hours. Thought there might have been a way around it.
you work alone ?
last time I just borrowed the nearest guys phone and put in my sim and typed in the puk and that was it
For instance i've been reading up on another android that you had to goto "Emergency Call" and then type in ** and then a code before entering your PUK before it gets accepted. thougth there may have been something similar involved here.....
I do work alone in my office / workshop LoL. I have some staff on the front kiosk but they can't help. One doesn't believe in mobile phones and thinks there terrible things, another never carries hers with her and the third doesn't part with hers for even a second. Strange bunch
Oh i have to wait 5 minutes between posts, didn't notice that LoL.
Ok i managed to get it sorted by switching phones in the end. Thanks for the help guys. Very muchly appreciated.
Just to answer the question. In the manual there's a guide:
**05*[PUK-code]*[new PIN-code]*[new PIN-code]#
See now i actually tried that but it didn't work i ended up just swapping phones and sure enough it let me deal with the problem. How odd. Thanks though
Did same thing, puk locked, got an unlock code straight away on the phone from my provider (orange UK), and he tried to help me put it in but it seems there is no way on the/my x10 handset. I had to put the sim in a different handset (my old P1) and then enter puk code to unlock the sim.
More for faq.
need your help seriously
Hey there I am currenly using sony xperia go and i don't how it is suddenly asking \puk code and even if i have it, i have no keypad to enter it i have only emergency call.... i tried putting my sim in another device but my sim is not detected, please help
mail me at [email protected] am waiting for your reply
Okay so I just got this phone 2 days ago. I was waiting for the unlock code and I decided to stupidly try to root it first. Anyway so I was about 1/2 way through with the root process and I misunderstood some steps but before I could finish my code came through.
I kinda had to jump through some hoops (had to go into phone to punch in 2945#*500# and then the unlock code) but the process seemed to succeed. I should mention, it was having trouble with my sim card (Which was not the same carrier[Sim is Fido .. the phone is for Koodo]) with force closes of the phone while hte sim was in, so I turned it on and unlocked it without the sim in.
Anyway so now when I turn on the phone, the phone process just force closes everytime and it pretty much makes the phone unusable with the force close of the phone popping up every few seconds.
Does anyone know how to fix this? I think the problem could be caused by the fact that I was running the 2.2 Telus firmware during the process of unlocking (I couldn't find a 2.2 firmware for Koodo) ... it's back to koodo again tho but it's still like that ... I've flashed it back using KDZ.
Okay some things that might help...
I just popped in the Koodo sim to see if it does anything (it's deactivated tho) ... the phone app doesn't force close ...
Also I noticed something a little peculiar about the sim cards. My fido one has a larger gold surface area and the koodo sim has a smaller one. I've added a photo to compare .. the contacts seem to line up just fine but maybe there's a difference?
Okay I should probably get some sleep cuz this is absolutely driving me nuts lol.
Anyway I just remembered I had a Tmobile simcard still lying around from my vacation to the US last year. So I went ahead and popped it in. no force closes ...
So I think it's probably my Fido simcard is too old? I've tried cleaning it with some alcohol.
Uhh, you can try doing a factory reset (deletes stuff).
home + vol. down + power when powering on.
EDIT: Also, you don't need root to unlock a phone
yea I've tried multiple factory resets
(soft, hard) with the sim and without it ... no dice.
I was just rooting it to install a custom kernel and see how the phone works when it's OCed. I wished it was possible to unlock by the rooting it
edit: I guess I should also mention, the fido sim works just fine in my Motorola Milestone *shrug*
So I've pretty much confirmed for some reason my Fido sim can't be read. I just popped in a friend's Roger's sim card .. and it works fine. I made a phone to confirm as well.
I've had my Atrix 4g for about 10 days, never rooted or bootunlocked or anything like that, it's still 100% retail from AT&T. I've just made phone calls and fiddled with a few apps.
Today I had the bright idea to plug my old tmobile sim card into it thinking it'd boot right up and I could go into the settings and copy off some of my old contact numbers, I could always do it on older less than smartphones. Well it came up asking for a Sim network Unlock PIN. I didn't know what that was so I just took it out and put my old AT&T sim back into the phone, thinking it was just a failed endevour and that I would just go on about my business like it had never happened.
Well upon booting with the activated sim card the phone came with and the one I've been using... Much to my dismay, it's STILL asking for a Sim network Unlock PIN, I haven't the slightest idea what that is and I can't get past it unless I boot the phone up with no BP, then I can get into android and fiddle around on my wifi and do that kinda stuff but the Network Provider bars won't light up, it's like it has no idea who my cell provider is even though the at&t sim card is in it!
I'm at a loss, I called AT&T and I went into their store, but the most they could do for me was give me an 8 digit pin that didn't work and I found something on motorola's site that said something like 4digits of 1's and that doesn't unlock it either. They even gave me a new sim card at the store, and it's still asking for the Sim Network Unlock PIN. It's as if MOTOBlur has went ass up I did a factory reset after the new sim card, and yet it's still asking. I haven't the slightest idea what to do. AT&T said they'd just replace the phone and of course I'd probably be out of a phone for a couple weeks.
I'd be glad to try some troubleshooting if someone is willing to work with me.
Matt
bring your phone to a local at&t store and ask for a replacement.
Luckily they dont' have any in stock as they only have the atrix 2 in stock nowadays, so once again without for a couple weeks
Ya, I didn't think anyone would be able to help me here, other posts relating to this topic have gone unsolved as well worth a shot I guess.
It was posted elsewhere flashing a different carriers radio and then unlocking worked. Then the user was able to flash the newest radio for his carrier.
Sent from my MB860 using Tapatalk
I would love to flash, but I don't suppose I'd get another try if I accidentally flashed the wrong file...
I just wish I could flash it back to the way it was when it first came out of the AT&T box the other day...
I found someone who had a tmobile account and had them call for me using my imei number and they've requested an unlock code from motorola, so I'm going to wait for that and see what happens...
I still feel like there should be some kind of way to flash back to an original firmware someone might be able to copy off from an out of the box at&t atrix.
Are you sure you're not looking at the Motoblur account login?
positive, says Input Sim Network PIN and it stays resident regardless what sim is inserted.
It is kind of funny how the factory reset doesn't actually reset it back to factory conditions
eylusion said:
It is kind of funny how the factory reset doesn't actually reset it back to factory conditions
Click to expand...
Click to collapse
All factory reset does is wipe the data partition, which would put it back in a "factory like" state.
All of sudden, my phone does not detect the SIM card anymore. I inserted another good SIM card, and get the same error. I tried to press the SIM card to ensure good contact, but not working. No problem with other function. I inspected the SIM card slot and it appears perfect. The phone has never been dropped or having liquid damage.
I did the factory reset, but could not get rid of the error. Unfortunately I just travelled to oversea...
AT&T agreed to replace the phone, but I will not have any phone on the road.
I am willing to try anything. Does not seem to be software related, but...
Anyone know how to fix the problem?
Thanks.
Hey. There us a thread about this just search for it... don't think they found a solution
Did this happen while your sim was still in the phone or after a removal and replace?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
My 1717D stpped working too when I installed T-Mobile radio
I bought 1717D with Android 4.o.4 on it , Kernel 3.0.8-perf-1717DTLLF4-CL793911 and tryed to install T-Mobile modem to work with Mobilicity.Ufter this update phone doesnt recognize my SIM card any more.I Tryed all 3 modems with the same results, even though I did changed modem on two previous 1717 phones before.They were with 3.3.5. I thing The problem is in Gingrbred rom this pfone has.Where can I get original Yelus factory Rom ?One more thing is strange: it doesn't show any IMEI ,Baseband shows Unknown.
The phone has ics 4.0.4. I inserted a foreign sim card while traveling abroad and found "no sim" error. Then i switched back to the att sim and found with the same error. I shall say i always use the foreign sim while oversea and never had problem with this phone before. And i always power down, remove battery and then replace sim card.
I reflashed the ics radio and still no good. I can see the imei number in setting. But the baseband is unknown. I read almost all related posts and could not find a software fix.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
hmei888 said:
The phone has ics 4.0.4. I inserted a foreign sim card while traveling abroad and found "no sim" error. Then i switched back to the att sim and found with the same error. I shall say i always use the foreign sim while oversea and never had problem with this phone before. And i always power down, remove battery and then replace sim card.
I reflashed the ics radio and still no good. I can see the imei number in setting. But the baseband is unknown. I read almost all related posts and could not find a software fix.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
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Help!
I have the exact same issue. Unrooted, ICS 4.0.4.
timidtommy said:
Help!
I have the exact same issue. Unrooted, ICS 4.0.4.
Click to expand...
Click to collapse
I had the same issue.
http://forum.xda-developers.com/showthread.php?t=2260171
SENT FROM MY I717
Made in China:{
"No SIM" just happened to me. I recently updated to the official JB stock ROM & Note worked great for about ten days... then just quit and displayed the "No SIM" error message. I first tried just shutting down, removing & cleaning SIM, replacing & rebooting. Nada. Then tried different, fully charged battery. Still no go. Still at home tried a factory reset, removing SIM, clean, & reboot. Gave up and went to an AT&T kiosk. Rep set me up with a new SIM and I'm back in business for two days now. Rep was quite philosophical, "it happens sometime." Still don't know why.
Need help with this one... I just bought the phone from someone on Facebook. Well phone is unlocked and when I put my att sim card in it says inserted sim and restarts but still says no sim when it restarts. I called Sony and they told me to hook it to computer and download the software again so I did and it still has the same problem. I put my wife sim card it it it will read that there's a sim card inserted but will never give me cell service. I don't know what else to do. Please if anyone knows what I could try please let me know.. Thanks
kennygiles29 said:
Need help with this one... I just bought the phone from someone on Facebook. Well phone is unlocked and when I put my att sim card in it says inserted sim and restarts but still says no sim when it restarts. I called Sony and they told me to hook it to computer and download the software again so I did and it still has the same problem. I put my wife sim card it it it will read that there's a sim card inserted but will never give me cell service. I don't know what else to do. Please if anyone knows what I could try please let me know.. Thanks
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Check your mobile network - access point name....does it have any APN service option....
Yeah, do what Martin wrote, and also try yet another SIM card. If it detected your wife's SIM, then it's probably not a hardware issue. May I ask how old your SIM is?
The SIM tray on the Ultra is also one of the worst designed trays in the history of time, so be 100% sure that you've put it in correctly.
The sim is only maybe 6 months old.. I am going to go in the morning and see about another sim. Maybe it will work.
kennygiles29 said:
The sim is only maybe 6 months old.. I am going to go in the morning and see about another sim. Maybe it will work.
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Okay, so it's definitely not the SIM card, but the phone did detect your wife's SIM, so I'm not sure what the issue could be
I will post what I find out tomorrow when I take it to att tomorrow
OK so I took the phone to my phone provider and got a new sim and it works great now. But when I make a call on it the screen goes black and can't turn it back on until the phone hangs up even if the phone is nowhere near my face. I have looked to maybe keeping the phone on during call but there is no setting for that. I have read a few forms about this and there's only stuff about screen protector or cases which I am not using either of them. Please if anyone know something about this please help.. Thanks
kennygiles29 said:
OK so I took the phone to my phone provider and got a new sim and it works great now. But when I make a call on it the screen goes black and can't turn it back on until the phone hangs up even if the phone is nowhere near my face. I have looked to maybe keeping the phone on during call but there is no setting for that. I have read a few forms about this and there's only stuff about screen protector or cases which I am not using either of them. Please if anyone know something about this please help.. Thanks
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Click to collapse
1. What Android version do you have installed?
2. Are you using a screen protector?