Need help with this one... I just bought the phone from someone on Facebook. Well phone is unlocked and when I put my att sim card in it says inserted sim and restarts but still says no sim when it restarts. I called Sony and they told me to hook it to computer and download the software again so I did and it still has the same problem. I put my wife sim card it it it will read that there's a sim card inserted but will never give me cell service. I don't know what else to do. Please if anyone knows what I could try please let me know.. Thanks
kennygiles29 said:
Need help with this one... I just bought the phone from someone on Facebook. Well phone is unlocked and when I put my att sim card in it says inserted sim and restarts but still says no sim when it restarts. I called Sony and they told me to hook it to computer and download the software again so I did and it still has the same problem. I put my wife sim card it it it will read that there's a sim card inserted but will never give me cell service. I don't know what else to do. Please if anyone knows what I could try please let me know.. Thanks
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Check your mobile network - access point name....does it have any APN service option....
Yeah, do what Martin wrote, and also try yet another SIM card. If it detected your wife's SIM, then it's probably not a hardware issue. May I ask how old your SIM is?
The SIM tray on the Ultra is also one of the worst designed trays in the history of time, so be 100% sure that you've put it in correctly.
The sim is only maybe 6 months old.. I am going to go in the morning and see about another sim. Maybe it will work.
kennygiles29 said:
The sim is only maybe 6 months old.. I am going to go in the morning and see about another sim. Maybe it will work.
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Okay, so it's definitely not the SIM card, but the phone did detect your wife's SIM, so I'm not sure what the issue could be
I will post what I find out tomorrow when I take it to att tomorrow
OK so I took the phone to my phone provider and got a new sim and it works great now. But when I make a call on it the screen goes black and can't turn it back on until the phone hangs up even if the phone is nowhere near my face. I have looked to maybe keeping the phone on during call but there is no setting for that. I have read a few forms about this and there's only stuff about screen protector or cases which I am not using either of them. Please if anyone know something about this please help.. Thanks
kennygiles29 said:
OK so I took the phone to my phone provider and got a new sim and it works great now. But when I make a call on it the screen goes black and can't turn it back on until the phone hangs up even if the phone is nowhere near my face. I have looked to maybe keeping the phone on during call but there is no setting for that. I have read a few forms about this and there's only stuff about screen protector or cases which I am not using either of them. Please if anyone know something about this please help.. Thanks
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1. What Android version do you have installed?
2. Are you using a screen protector?
Related
I bought my Vibrant off-plan, then swapped in my SIM from my G1.
This means Android doesn't know my phone number. Does anyone know how to set this? Apps like Nimbuzz complain about the missing number.
What? Are you not able to make calls? I took my SIM card from my G1 to a Vibrant and worked fine. What happens when you try and put your SIM card in your G1? Does the # appear again?
http://forum.xda-developers.com/showthread.php?t=760222
maybe. he say in settings -> about phone -> status-> my phone number. i have my off plan too n i have some problems with some applications that say. idont. have a phone number
smerff said:
http://forum.xda-developers.com/showthread.php?t=760222
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Yup, that's it. I'll try the OTA activation message thing. Thanks!
I had this problem on my MYT3G. TMO support was not able to assist.
I finally found a solution here on XDA. (cant find the link right off hand)
I removed my SIM,
powered up the phone
shutdown the phone
installed SIM and voila.... My number now shows up on the phone.
I had this a couple of years ago with my G1. I called T-mo, let them know... 5 minutes and a reboot and it was showing up, no problem. Just call T-Mo...
Thanks again smerff, that worked and the T2 support lady fixed my friend's missing number on the same support call. Can't argue with that!
Mine had always been like this, in my old G1 and now. Figured it was my sim card, I never looked into it though. Maybe I'll call Tmo and see what they day.
Sent from my SGS Vibrant
This was like this for me with my old SIM card (had it since the days of the first PocketPC Phone Edition from like 2002). Replaced the SIM for other reasons with a brand new one and now my phone number shows up. Don't know if that was the reason or not.
The tmobile rep told me that they were duplicating old sim data to new sim cards for issues just like that. Don't know how that would affect anything or why. Just an idea.
Sent from my SGH-T959 using the XDA mobile application powered by Tapatalk
Hello Problem solvers
I am going to buy an HTC Amaze , but there seems to be a little problem with the network of the phone , below i have stated down the exact lines what the seller has told me. Please suggest should i buy this or not.
The seller says :
"I bought it from someone and everything was unused. I put my sim card in and it worked for a few hours then it was unable to read my sim card. My sim still works on my other smartphone, but I do not have the time to find out what is wrong with the phone. I've tried other sim cards from other phones and also did NOT work. Seems like it won't connect to the network no matter what. Maybe the phone is locked or is not able to be used for whatever reason. Everything on the phone works perfectly as new. WIFI, apps, camera camcorder, games, etc. Everything.. Just doesn't seem like it will get any signal from the service provider. Possibly someone will know what to do and can fix or modify it. Can use it like it is or take it for parts, I don't know. Comes with all original equipment: USB cable/charger, manuals, and will have 8GB micro SD card. AGAIN, THE PHONE IS NOT CONNECTING TO THE NETWORK (SERVICE PROVIDER) AT ALL."
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He later adds on to his saying :
UPDATE: Actually, the phone recognizes when a sim card is in, but will not connect to the network to make a call or connect for data. I am almost sure nothing is wrong with the phone and possibly could be a problem with the network or service provider.
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Has anyone experienced this before? Please let me know what should i do, The price in which he is giving it to me is very good. If there are any solutions for this problem , please mention.
Thank you forum!
Regards,
Hmmm....the phone is like a month old. It is still under warranty. Why isn't the seller getting it fixed rather than take a loss? I'd be very suspicious. It could have been reported stolen and locked down. My spidey sense is tingling.
My replacement did this, I went into network settings and chose network, search automatically and wala problem solved. But still don't hand over the green until your sure.
Sent from my HTC Amaze 4G using xda premium
Could the IMEI be blacklisted?
You have to call Tmo and have them register your sim. I had same prob when I first got amaze.
Sent from my HTC_Amaze_4G using XDA App
it might also be the sim card ... i know when i bought the amaze from the tmo store they said it will not take the sim from my old phone and that it only works with the sim card that came with the phone...
About a week ago when I tried to use my phone it said no SIM card inserted. The SIM was in and unlocked as I had used the phone about an hour before without any problem. I rebooted the phone but still it said no SIM so I powered off, removed the SIM, cleaned it and tried again. Well after about an hour of messing around the phone started working normally again. I didn't do anything more about it and wrote it off as a glitch.
I woke up this morning looked at my phone at it was asking for my PUK unlock code. It seems as though the phone must have rebooted overnight or something and now it's asking for a PUK. Why would it do that? I can't unlock it as my copy of the PUK code has worn so I cannot see all the numbers any more so I'll have to go to my network provider.
My question what could be wrong with the phone that is starting to not recognise the SIM? The issue last week must have been a prelude to this and it's pointing to something failing in the hardware. Any ideas what can be causing this?
Did you flash any ROMs or Kernels? Because that may be the problem usually.
Sent from my GT-I9100 using xda premium
sunseaker said:
About a week ago when I tried to use my phone it said no SIM card inserted. The SIM was in and unlocked as I had used the phone about an hour before without any problem. I rebooted the phone but still it said no SIM so I powered off, removed the SIM, cleaned it and tried again. Well after about an hour of messing around the phone started working normally again. I didn't do anything more about it and wrote it off as a glitch.
I woke up this morning looked at my phone at it was asking for my PUK unlock code. It seems as though the phone must have rebooted overnight or something and now it's asking for a PUK. Why would it do that? I can't unlock it as my copy of the PUK code has worn so I cannot see all the numbers any more so I'll have to go to my network provider.
My question what could be wrong with the phone that is starting to not recognise the SIM? The issue last week must have been a prelude to this and it's pointing to something failing in the hardware. Any ideas what can be causing this?
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Please give more informationhone Model,Kernel,ROM...
Sorry should have given more information about the phone.
It's a UK GT-I9100 model running stock 2.3.4. I haven't flashed any Roms since updating to 2.3.4 over a year ago. I've been holding out for the UK Jellybean which I've just downloaded ready to go once I sort out this problem.
I think I read somewhere that moisture on the usb port may cause this problem but I can't find that any more and I'm not sure if I'm remembering it correctly either. Although, my phone has never been submerged or even got wet in the rain so I don't think it's moisture.
I just tried putting another SIM into the phone and it works fine. As soon as I put my SIM back in it asks for the PUK. I guess I'll need to go speak to my network provider. Would still like to know why I started having these SIM problems.
sunseaker said:
I just tried putting another SIM into the phone and it works fine. As soon as I put my SIM back in it asks for the PUK. I guess I'll need to go speak to my network provider. Would still like to know why I started having these SIM problems.
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Dude,I think your SIM card got blocked.Go to your carrer provider,and ask them to unblock it
I went to my network provider and got the PUK and unlocked the SIM. I asked if they had blocked it or if had been blocked and they said no. They said I must have entered the SIM pin incorrectly which isn't the case as the phone was one and the SIM unlocked before I went to sleep. I put it into flight mode and the next morning when I looked at the phone it was asking for the PUK. That with the previous issue where the SIM wasn't being recognised points to something not quite right either with the hardware or software.
I'm going to be updating to 4.2.1 no that the UK version is available and see if the problems still continue.
Hi, I have a galaxy s9+ 965F and I was running a T-Mobile sim, the phone was working fine for about a week now all of a sudden when I boot the phone up it's saying invalid Sim please enter code PUK. Can anyone enlighten me on what happened to my phone and is there anything I can do to get it back working? I've called T-Mobile and they gave me the PUK but it doesn't accept it, I've called samsung and they send me right back to TMobile.
mackentosh said:
Hi, I have a galaxy s9+ 965F and I was running a T-Mobile sim, the phone was working fine for about a week now all of a sudden when I boot the phone up it's saying invalid Sim please enter code PUK. Can anyone enlighten me on what happened to my phone and is there anything I can do to get it back working? I've called T-Mobile and they gave me the PUK but it doesn't accept it, I've called sams
ung and they send me right back to TMobile.
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Try seeing if the sim card isn't seated correctly. You can do this easily... Power off the phone, remove the sim card tray and making sure it's in the tray correctly. Then reinsert the sim card try and power on the phone.
If that doesn't help then for what ever reason the phone became sim locked, so you need to contact the carrier whom the phone came from and ask them for the code.
T-Mobile won't be able to give you that code unless the phone came from them. I would be careful not to enter the incorrect PUK code in to many times in case it ends doing some sort of hard lock or disables the sim card.
scottusa2008 said:
Try seeing if the sim card isn't seated correctly. You can do this easily... Power off the phone, remove the sim card tray and making sure it's in the tray correctly. Then reinsert the sim card try and power on the phone.
If that doesn't help then for what ever reason the phone became sim locked, so you need to contact the carrier whom the phone came from and ask them for the code.
T-Mobile won't be able to give you that code unless the phone came from them. I would be careful not to enter the incorrect PUK code in to many times in case it ends doing some sort of hard lock or disables the sim card.
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Thanks but I fixed it, wasn't as bad as I thought it was
mackentosh said:
Thanks but I fixed it, wasn't as bad as I thought it was
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how did you fix this?
S9ROOT said:
how did you fix this?
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go to tekhd detonator page and follow trouble shootings instructions
Sent from my SM-G965F using Tapatalk
so just got the phone today and switch it but never inserted the sim but when I did the phone basically crashed but I place it on airplane mode the phone and insert the sim the phone work but once you take it off boom phone breaks tried to flash the phone with the software on their site but still no luck\
any suggestions honestly don't know
Djcall11 said:
so just got the phone today and switch it but never inserted the sim but when I did the phone basically crashed but I place it on airplane mode the phone and insert the sim the phone work but once you take it off boom phone breaks tried to flash the phone with the software on their site but still no luck\
any suggestions honestly don't know
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Looks like a broken screen only on damaged screens. Go to factory ask for replacement
Djcall11 said:
so just got the phone today and switch it but never inserted the sim but when I did the phone basically crashed but I place it on airplane mode the phone and insert the sim the phone work but once you take it off boom phone breaks tried to flash the phone with the software on their site but still no luck\
any suggestions honestly don't know
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Click to collapse
Yeah I think there may be a correlation between the screen and the Sim card / the antenna. (Not really an expert).
And I agree with DavidxxxD, because I can say for sure this is very uncommon, and the manufacturer will surely replace it as it isn't unusable.