I recently got my phone repaired and I went and got it back today, however Ive noticed something strange.. I didnt have my SIM in the phone while getting repaired but for some reason my carrier account was logged in on the internet browser and I factory resetted before handing it in. Also 3 calls were made to this strange number which cost me $5, the number goes +113010xxxxxxxx ('x' is my sim number). I cant find out what it means but Im think I got hacked while getting repaired?
gavn1 said:
I recently got my phone repaired and I went and got it back today, however Ive noticed something strange.. I didnt have my SIM in the phone while getting repaired but for some reason my carrier account was logged in on the internet browser and I factory resetted before handing it in. Also 3 calls were made to this strange number which cost me $5, the number goes +113010xxxxxxxx ('x' is my sim number). I cant find out what it means but Im think I got hacked while getting repaired?
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Why didn't you send it somewhere official for repair?
You should speak to your carrier about what it means
Related
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
aamir.m.ali said:
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
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Sounds like either the phones is still activated under his account which this can happen.
Or the ESN is cloned I doubt it but you never know.
sounds like maybe the esn is cloned. it explains how i have the phone number of a guy in california magically all of a sudden... anything i can do about this? i dont think so...
aamir.m.ali said:
sounds like maybe the esn is cloned. it explains how i have the phone number of a guy in california magically all of a sudden... anything i can do about this? i dont think so...
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That's why alot of folks flag the people who are trying to clone phones on xda some folks try to clone the evo 3d to work on boost mobile or other places.
It's also illegal to clone the ESN. If sprint activated it on your account and the number still pops up then it's cloned from what I have read and understand.
That's what sucks when people clone stuff messes up phones and then they rip folks off.
I would talk to sprint and see why it keeps doing that they may swap it out if you have TEP or if it's cloned they may look into it and call the owner.
I always buy my phones on EBAY due to buyer protection. If someone shafts you you will get your money back along with ebay steppin in to deal with the issue..
Did you have the Sprint employee activate the line? If they checked the ESN of the phone, they would have seen another line attached to it.
Does the hex and Dec in the about phone section match the physical numbers under the battery?
Let me know and I can maybe do further research on it...
Sent from my PG86100 using xda premium
And there is "no way" to determine if a phone is rooted according to Sprint.
I would personally take it to a service and repair location and have them take a look at it, if you don't have TEP they should still swap it for 35$. Or have an answer as to what's going on.
Sent from my PG86100 using xda premium
aamir.m.ali said:
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
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When they had you try a factory reset, was it via the phone OS (Home>Menu>Settings>SD & Storage>Factory Restet) or was it via the dial pad ##786#, edit, MSL/master subsidy lock? Have you had any luck, taken it to a repair store?
this morning i woke up and tried to send a picture message. my phone rebooted and i got a message on the lock screen saying "No Signal Limited Service" i was running bulletproof 2.4.2 and the faux kernel. ive tried reflashing rom and kernel but i still keep getting the same message. any ideas on what i can do? been phone-less all day
Have you tried flashing another rom? Anyone around you have tmobile?
Sent from my HTC Amaze 4G using Tapatalk
yeah flashed another one. just got back from tmo and got a new sim, still not working. no one has tmobile around me.
this happened to me too, i called tmobile and told them my phone would not get any signal, they told me to read off the numbers from the sim card and i did, i turned it on and started working again.
alobear said:
this happened to me too, i called tmobile and told them my phone would not get any signal, they told me to read off the numbers from the sim card and i did, i turned it on and started working again.
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where you rooted when this happened?
bought off craigs and i just got off of the phone with tmobile and they said the imei number is blocked and that the original owner needs to pay the insurance fee of $15 so im pretty much screwed.
Blacklisted phone....one of the few reasons I am skeptical about dealing with phones off Craigslist.
Sorry man
Sent from my HTC_Amaze_4G using Tapatalk
yeah dunno what to do. insurance let me file a claim cause i said my phone got stolen. i called the dude's number who i bought it from and i guess his phone is disconnected. ill give it a week and see if maybe hes just late on a payment.
this happened to me the other day with clist if worst comes to worst you have to unlock and sell as a at&t phone tmobile doesnt help much
so it wont be blacklisted on at&t? i have a friend at t-mobile and im going to talk to her to see if they can do anything at the store. ive bought 8 other phones from craigs before and never had any problems. i never thought they could completely block service from a phone.
Did a ton of searching and nothing seems to pertain to my situation.
I bought a brand new samsung vibrant. It was sealed in the plastic, and was not refurbished. I deal phones, and the person I got it from clearly got it on an upgraded line and sold it to me.
I know for a fact after getting to know the person and dealing with her more that what she was doing is scamming T-Mobile by going there, opening a new account, and not ever paying for it again and running away with the phone. I discovered this when she left an active sim card in a box that had a months worth of service on it.
I sold the phone, and the guy said it says "Not registered to network"
I go to search for the network and says SIM will not let me connect. Like i said the phones brand new, never used, never unlocked, never tampered with. The other 4 phones she gave me were all fine, except this one. Clearly not dealing with the lady anymore, but wanna atleast be able to cut my losses to break even.
Thanks!
Have you tried use other sim card or try factory reset?
yes i tried both
bwyand92 said:
yes i tried both
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solved this problem??
Root it....check the 1-3 forum on vibrant Q & A its about how to root your phone then install BUSYBOX from market and the final step download GALAXY S UNLOCK (FROM HELROZ) from the market follow those easy steps and your ON 100% it will be fine
What's up fellers! Been gone a long time and know I am back. I got a deal on a I527 and found out the guy used a Metro-PCS sim. I didn't realize this until after I put my SIM in and saw ATT. I didn't see that when he had his SIM in there.
I read the 5 or 6 posts on not being able to make or take a call from a TMOBILE setup but since this may be a little different I thought I would post and give it a shot.
My symptoms are no calls (does nothing then emits a single beep then hangs up). Does the same when dialing out. 4G and everything else works 100% Phone is fast boots quick charges fast no complaints anywhere except the stinking call issue.
I used KIES to reload the stock ROM. Took about 20 minutes and completed. Still no calls. Here are the details
Phone has the ATT logo on back, says SGH-i527, has I527UCUAMK2 all 3 places. I talked to ATT customer service and they said the IMEI points to a SGHNM819N. But nothing on the phone indicate metro PCS.
I use to hack back in the ATT Tilt days. Not anymore. I had a small stroke and can't do all this complex stuff anymore. If someone points me in the right direction I can follow instructions but it seems to have gotten a lot more cumbersome to do these days.
All I am looking for is bone stock reset where everything works. I can wait for KitKat to come out so I would like a clean fix.
My sim is a ATT. The service agent online assured me the SIM was fine. My old phone was a Skyrocket that got wet. So the MEGA needed a smaller SIM. I picked it up today and swapped phones.
Thanks for any help and I am willing to pay for someone's quick help. I use the phone for work and right now I am pinched.
SD
I had a similar experience when I bought a used mega, picked up full signal, eveything worked except that I couldn't make or receive calls, I just got a single beep. I even went to an at&t store and got a new sim card, still didn't work.
The guy who helped me at the store said the sim tray was bad, made it sound like it was a common. Issue. gave me the number to the warranty dept, said they might cover it. I called them told them what happened and what the rep told me at the store.
They sent me a replacement at no charge.
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
banks2878 said:
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
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I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
SMACk-DAB said:
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
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I wasn't the original owner and didn't have insurance, just had service with at&t. The phone hasn't been out for a year, so it's under warranty unless something shady was done to it. In my case the numbers all matched.
banks2878 said:
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
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Thanks. I don't see the PM yet. Let me know what I need to do.
Thank you,
John
Yes I bought a phone off a friend more acquaintance. It's not stolen or reported lost. It had no sim card nor micro sd card inside it was hard rest when I bought it. I can not get passed Google sign in. I typed my email over and over again nothing I accepted the device on my email alerts. I called Google to ask what can be done they said take to AT&T. I called AT&T explained again what the problem was. They said nothing they can do on there side take it to retail store they can crack it for me. So I took it to the store they looked at me like I was stupid. Left now on here hoping there is a solution. I called the company who made it they ran again the IMEI code again obviously same result not stolen nor lost. They can't help me they wanted m e to pay for shipping it in to where ever for a repair they claimed lol.
Other things I tried multiple hard resets clear cache. Same result. I tried even putting in a working sim card AT&T that I bought for it try clicking use the AT&T network to get the process started same result can't get past Google older email protection. I can not ask the dude I bought off for his password nor his gmail. Due to he uses yahoo. Now only and doesn't remember any of the sign in info.
Yeah, I feel ya there. This one so far has me baffled.