[Q] Anyone else having touch-screen problems when waking up from sleep? - AT&T HTC One (M7)

I've noticed my phone sometimes freezes when I wake up from sleep, notably deep sleep. The screen turns on fine, but the touchscreen doesn't work at all. I can use the volUp/volDown keys and they make the volume popup trigger, but I have to wait at least a minute before the touchscreen starts working again. It doesn't happen that often, but it's very annoying when it does. Any ideas?
I'm running stock, rooted. I haven't installed any weird apps, just a few popular games, Facebook with notifications turned off, etc., the usual things. I barely have LTE coverage in my area, just around 1-3 bars or the phone switches to HSPA+ every now and then, so I don't know if that's related. Any recommendations, observations, or comments would be greatly appreciated! Thanks!

I've noticed this a few times your not alone lol. If it's a firmware problem it should be fixed soon via OTA update
Sent from my Tricked out HTC One

Related

ICS Passion Wifi/Google Connectivity Issues

Hi, I'm currently using ICS Passion v10.6. I do not have a data plan, but am always connected to wifi at my house (router is usually about 3 feet from my phone).
Often my phone will lose google connectivity (wifi and signal bars will go gray), and often, usually when i leave my phone untouched for a while and then check it, i will notice that wifi had been lost and it does not reconnect until i turn the screen back on. I have the wifi sleep policy set to never sleep (keep wifi on: always), and the battery info says that the wifi is constantly on.
I was wondering if a different modem would help or if it is a bug in the rom itself or the kernel? My wifi and google connections would constantly be on 24/7 when I was running bionix v1.3.1. I've tried flashing the KB1 modem which bionix uses, but i get the same result.
Thanks for any help
Hey Devils,
I've had some of the same issues, aslo using 10.6. If I leave my phone alone for a bit it seems to stop getting notifications from data. The best example of this is I use Trillian IM and I can be chatting on it. Finish. And put it aside for awhile and not get any notifications and then when I hit the power button all of a sudden I've got 30 IMs waiting for me.
I have tried several different Vibrant ICS modems from this thread but they all caused big issues for me. some caused massive power drain but all of them caused my lock screen be unresponsive when I hit the power button and I'd have to wait for the screen to blink out and hit the power button again to be able to get access. The same would happen when I get a phone call, sometimes the screen just would not respond when it lit up for an incoming call. I think it was because it would start searching for data connectivity (so it seems related to the problem which makes me think it's not modem related)
In the end, I went back to the KB5 modem and my screen issues seem to have resolved. I may try Passion 11 soon and I'll post results if it helps, but right now I'm not ready to do another change on my phone.
-update- I just checked and saw that v12 is out now and has both a kernel update and an update to wifi. I'll probably try that tonight.
-update- I think this might be being caused by "Deep Sleep" causing the phone to shut down it's data antennas to turn of to save battery. I've installed "NStools" on my phone and set it to set the min CPU freq. to 200mhz to see if that will prevent deep sleep. I'm not certain this tool will work 100% on this build, but we'll see I guess.
I'm also running the Vibrant without data, using wifi to do things with the internet.
Since flashing ICS I haven't had any wifi issues on the two networks that I've used. Seems odd that you are now having them. Have you tried a different hotspot?
I have had issues sending text messages. I can place and receive calls, receive texts but can't send any. Have you had any of these issues? I'm curious if it has to do with the lack of data plan.

Apps losing CPU focus or something

So this has been happening to me for a while now on multiple firmwares, but I just today started to realize how widespread the problem is/might be. The simplest example of what happens is that my games will randomly pause while I'm playing them. I don't mean freeze up--the game will lag for a sec, then it will actually be paused as if I hit the notification bar or something. Splashtop THD is also giving me problems. At first I thought it was the app, but others have been saying they don't get frequently dropped connections. For some reason my connection drops every few minutes even with great reception. Lastly, my wifi will randomly disconnect. I have great reception and speeds, but sometimes it will just stop working and I have to turn wifi off and back on again. I really feel like all 3 of these quirks are related, and I would love for them to all GO AWAY.
Anyone else having a similar experience?
try a reboot to see if it clears things up.
RYAN used REBOOT! TRANSFORMER PRIME is unaffected!
Have you forced GPU usage in developer options?
Not yet, will try tomorrow and let you know how it goes.
EDIT: did a few games of Fruit Ninja and it seems to be fixed, but I'm anxious to see if it takes care of my problem with splashtop. Thanks for the tip!
Don't know whether this is related or a separate problem, but I've been having weird behaviour with Android Market. If I click on an update notification to jump to the Market it will sometimes drop me back to home after a few seconds, often closing both Market and the last app I was in at the same time, they both disappear from the task list too. It goes the other way sometimes with Market randomly popping open without warning.
h0kum said:
it will sometimes drop me back to home after a few seconds, often closing both Market and the last app I was in at the same time
Click to expand...
Click to collapse
I have the same issue, though it mostly happens with the stock browser and Pulse.
After playing around with the force rendering setting for a while, I think the problem still persists but is much less frequent. I'll be so happy if nVidia ever gets their freaking kernel/drivers to work right -.-

Push Notifications Don't Work With Screen Off (Gmail, Talk, Voice, etc.)

Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
EDIT 3: I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
EDIT 4: Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Racer Of All said:
Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
Click to expand...
Click to collapse
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Okay, I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
njfoses said:
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Click to expand...
Click to collapse
Have it, and it is unchecked. That's the weird thing, wi fi doesn't actually turn all the way off because SOMETIMES I do get the push notifications (late, however).
sgt. slaughter said:
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Click to expand...
Click to collapse
Let me know if that works, if so at least I know I'm not the only one xD
Racer Of All said:
I DID apply the SmartSync fix
Click to expand...
Click to collapse
what is the smart sync fix?
When I installed this app, my cpu reduction and frame rate reduction was enabled. Does that mean this is standard with this phone. Does using this app to disable those setting improve the performance?
Issue continued overnight, tried various other things and nothing seems to fix it. I want to get my notifications but I don't want to destroy my battery life xD is anyone else having this issue?
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
This one:
http://forum.xda-developers.com/showthread.php?t=1697375&highlight=smartsync
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
AardvarkAttack said:
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
Click to expand...
Click to collapse
It's definitely not a hardware problem because if that was the case the phone wouldn't work with wi fi almost at all. My wi-fi connection is rock solid even when the screen is off, just for some reason it won't notify I have the messages until the screen gets turned on.
I did some tests on my gf's stock phone and she's having the same issues, I told her to do some tests on her parents wi-fi when she goes there. I wonder if sgt slaughter has any news.
Btw if you definitely need them on time and need to be on wi fi but don't care about battery life that much just enable best wi fi performance.
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
Actually more like a Smart Sync break ... The built in settings/app put your data connections to sleep when your phone goes to deep sleep; this is done to save battery when phone not in use for extended period.
Some folks hate losing the data connections so a flashable "fix" is available for the "problem" ... Look around; you'll find it
Sent from my EVO using XDA
its a sense problem, there's a thread in the one x forums on how to fix it. I'll post when I get home if I can find it. it shuts down to a 'power save' mode after a while plus after midnight or 11 or something.
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
AardvarkAttack said:
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
Click to expand...
Click to collapse
Yes my setup also had the wi-fi fix, I can even see my phone connected to the router when the screen is off, the connection is strong.
I had a suspicion it was probably the basic transfer rate of the browser and for some reason I could not adjust this on my fancy 100 dollar router with dd-wrt flashed onto it so I set up a repeater with my older router on stock settings. It seems like the notifications are coming through better now (albeit not instantly) but at least I don't have to turn my screen on every time. It might be a placebo effect or just luck (because at times it does work even with my other router).
EDIT: Ignore the italicized sentence. It was just a stroke of luck, the problem came back.
I'm out of ideas at this point xD
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
batgrrlx said:
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
Click to expand...
Click to collapse
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Racer Of All said:
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Click to expand...
Click to collapse
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
batgrrlx said:
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
Click to expand...
Click to collapse
On. When I turn it on it pretty much eliminates the issue, it acts just like 3G. But for me 3G is almost perfect (a couple seconds of delay but I can deal with that). Remember though that if you leave it ticked on it will destroy your battery life.
WiFi is on, best WiFi performance is on as well.. I'll run it this way a couple of days and see if I can replicate the problem.
I just wanted to say that I've been having similar issues. I have tried turning on best wifi performance, but I don't think that is helping. For one thing, when I have that turned on, when I wake the phone, the wifi is often times not connected, and it shows 3G. Then it will connect to wifi shortly after I wake the phone. On top of that, I'm still not getting notifications on time. I was notified of an email when I woke the phone that actually came in 10 minutes earlier. Hopefully HTC/Sprint is aware and working on a fix.
Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.

[BUG] Push notifications delayed on Wifi and Screen Off

Someone started a thread a while back on this, but I wanted to start my own hoping that this issue may get a little more attention, and keep a detailed thread for future use. I love this phone, but this is the one significant issue that I have.
I spend most of my day and evening on wifi since I have it available at work and home. I've noticed since day one that I wasn't getting my notifications on time specifically in Gtalk, and still exists to this day after the latest 2.13 OTA update. When I hear my phone get a notification, I will check it, and the notification has a timestamp in the notification drop down, so I know I got it just then, but then in gtalk the timestamp on my message is several minutes earlier. I have seen it as much as 45 minutes late. It is very noticeable whenever I turn on the screen that instantly I get a notification. The issue exists with all push notifications. Gmail notifications will arrive late as well as exchange notifications. I've seen reports about it happening with WhatsApp messenger. It has been theorized on other forums that the wifi radio goes too deep into sleep for the notification to wake the phone up.
My wifi policy is set to stay on always. I've tried factory resetting. I know that the wifi stays connected while it is sleeping and is not disconnecting. I've tried multiple wireless networks. I've tried 2.4ghz vs 5ghz. It has nothing to do with smart sync disabling data as this is happening during the day and not between the hours of 12am and 7am.
I have done a lot of searching on Google about this issue, and I've determined that it is an issue with the entire line of HTC One series phones. People have reported this issue on the One X (International and ATT), the One S, Incredible 4g, and of course many other reports on the Evo LTE.
I have compiled many of these reports in a thread I opened on HTCs support forum site here: http://community.htc.com/na/htc-forums/android/f/222/p/15183/62995.aspx#62995
Please feel free to test this yourself. Connect to wifi, turn your screen off, send yourself a gtalk message from a separate account. If it comes in on time, wait about a minute and try again. If it doesn't come in, wait as long as you can stand or just turn the screen on, and see your notification come in. I tested this on a friend's Evo LTE who insisted he wasn't having the issue, and I was able to duplicate this. It seems that most people must not use wifi as much as I do, and maybe just haven't noticed.
Current solutions / workarounds:
Turn on Best Wifi Performance in the advanced wifi settings - kills battery
The best solution that someone found on another forum was to use an app called REGPON Wifi KeepAlive. It is an app that puts a partial wakelock on the phone in order to keep it from going into deep sleep. Check both boxes included in the app. The first starts the process, and the second will turn it off when wifi is disconnected. This doesn't have a huge effect on battery as I thought it would since it is putting a wakelock on the phone. I actually get very good battery life still, and can last through the day with heavy usage. It's nowhere near the significant drain that you get with the Best Wifi Performance option.
What if you set wifi to sleep when the screen goes off?
Sent from my EVO using xda premium
Quis89 said:
What if you set wifi to sleep when the screen goes off?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That could be considered a workaround, and I have tried it, but wifi doesn't go to sleep until after several minutes after you turn the screen off when you use that setting. Then of course mobile data kicks in and notifications come in on time.

Recent delay in notifications

my GS9+ is on the verizon network if that matters.
In the last 4-5 weeks my notifications, especially those with sound have become severely delayed. It is especially noticeable with apps such as:
SmartThings (when doors open and close at)
Nine (Exchange email)
HikVision Connect (Doorbell camera motion notifications)
It seems to happen more often when on wifi, but i can't confirm that.
When I get up at work from my desk it is like the phone wakes up and all of the sudden I get 5-10 notifications all at once. This also happens at home. It is like the phone wakes up and catches up with a bunch of notifications that it forgot to report.
SMS notifications don't seem to ever be delayed.
Was there a software update or app update that someone knows that might be causing this problem?
Granted I don't have Verizon at all, but my s9+ isn't having any notification issues.
Did you try disabling battery optimization? I turned mine off so that the phone wouldn't put apps to sleep and etc. Power savings for wifi turned on? If so try making sure that's turned off so your phone stays connected to wifi when the screen is off.
Any of the power savings mode enabled or other power savings apps you may have installed?
Mobile data plan permitting try running the phone on mobile data only (no wifi) to see if the issue happens as well.
Are there other apps effected by the issue your having? If a select number of apps are effected (and others are not) try getting in touch with the app developers and let them know what is going on.
scottusa2008 said:
Granted I don't have Verizon at all, but my s9+ isn't having any notification issues.
Did you try disabling battery optimization? I turned mine off so that the phone wouldn't put apps to sleep and etc. Power savings for wifi turned on? If so try making sure that's turned off so your phone stays connected to wifi when the screen is off.
Any of the power savings mode enabled or other power savings apps you may have installed?
Mobile data plan permitting try running the phone on mobile data only (no wifi) to see if the issue happens as well.
Are there other apps effected by the issue your having? If a select number of apps are effected (and others are not) try getting in touch with the app developers and let them know what is going on.
Click to expand...
Click to collapse
I'm on Verizon. Similar deal. I let a system update get applied "Just security patches, no big deal", and it broke some of my notifications. Not all of them. Just some of them. I thought this was early Sept, but might have been in late Aug.
It's "doze". It used to only happen if your phone sat still for 20 min, but it was supposed to wake up with movement. Now mine kicks on after 3 min and movement doesn't impact it at all. You are supposed to be able to whitelist apps you don't want put to sleep, but it seems to be ignoring that setting for some of my apps. After three min I can send my phone a message, and it won't alert me at all. It's not until I turned on the screen, that they all come rolling through.

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