Verizon insurance - Verizon Samsung Galaxy S 4

For those people who have taken the Verizon insurance, do you know what the deductible is on the S4 if you need to replace it?

Shoud be ~$100 like the rest of their smartphones. I haven't checked in a while bit it's in that realm
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arcanexvi said:
Shoud be ~$100 like the rest of their smartphones. I haven't checked in a while bit it's in that realm
Sent from my SCH-I545 using Tapatalk 4 Beta
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This. It's $99.

My buddy owns a verizon dealership. Per him, its $99
Sent from my SCH-I545 using Tapatalk 4 Beta

Is it replacement/swap or send in for fix?

Replacement, they overnight you one and then you return yours via enclosed label.

zetachi said:
Is it replacement/swap or send in for fix?
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Last month when I dropped and broke my Note 2, I went onto asurion's website, filed a claim, gave them my info (this was at 11PM), and the next day at noon I had a new Note 2 on my doorstep. I just had to ship back my damaged Note 2 without any accessories, so I got to keep the battery as a spare. I imagine it's the same way for the S4.

Dont they normally send out refurbished phones? I was looking into the square trade warranty
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chaos254 said:
Dont they normally send out refurbished phones? I was looking into the square trade warranty
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They are refurbished unless phone is so new that they don't have any refurbished yet.

chaos254 said:
Dont they normally send out refurbished phones? I was looking into the square trade warranty
Sent from my SCH-I545 using Tapatalk 2
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I have Squaretrade for my wifes S3. They are cheaper, especially with discount codes, but they are also $99 deductible but they require you to send in the phone for repair, no swap. Turn around on my wifes S3 for cracked screen was about 5-6 days from when we sent it in.

Personally, I just started hanging on to my previous old phone for insurance.

last september i left my phone ontop of my dads car and forgot it up there. found it a few blocks away, screen smashed but it still turned on, was able to save all my **** off it.
called them up around 8pm EST, by 10am the next day there was a brand new nexus at my door. cost me $100 but for the service, speed and the replacement it was worth it.

Verizon's insurance is **** in my opinion who wants to pay $99 to replace a broken phone and they will only replace it 2-3 times. So I went and got mine through Best Buy and pay for their replacement plan which is like 10$ a month and there is no deductible if you break and need your phone replaced. So Im sorry for whoever has to pay that lol
Sent from my Platinum™ Verizon GS4

Platinum™ said:
Verizon's insurance is **** in my opinion who wants to pay $99 to replace a broken phone and they will only replace it 2-3 times. So I went and got mine through Best Buy and pay for their replacement plan which is like 10$ a month and there is no deductible if you break and need your phone replaced. So Im sorry for whoever has to pay that lol
Sent from my Platinum™ Verizon GS4
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for the $72 difference over 2 year cost ill take the verizon insurance. Unlike best buy I get a BRAND new phone, not a refurb. best buy also doesn't cover lost or stolen devices. I also get the phone either next day or 2 day, best buy cant beat that. I do not trust the quality of refurbs that get put into the best buy system. I use to work for best buy in the geek squad and we handled the insurance exchanges, i do not have a good taste in my mouth from them. I'd get refurb backs that had issues right out of the box, had slight wear. I rather pay the $100, even though its few and very far between to get the phone replaced. the first year you are covered by manufactures warranty so why bother.

dansan382 said:
for the $72 difference over 2 year cost ill take the verizon insurance. Unlike best buy I get a BRAND new phone, not a refurb. best buy also doesn't cover lost or stolen devices. I also get the phone either next day or 2 day, best buy cant beat that. I do not trust the quality of refurbs that get put into the best buy system. I use to work for best buy in the geek squad and we handled the insurance exchanges, i do not have a good taste in my mouth from them. I'd get refurb backs that had issues right out of the box, had slight wear. I rather pay the $100, even though its few and very far between to get the phone replaced. the first year you are covered by manufactures warranty so why bother.
Click to expand...
Click to collapse
Lol great... now im pissed off.
Sent from my Platinum™ Verizon GS4

dansan382 said:
for the $72 difference over 2 year cost ill take the verizon insurance. Unlike best buy I get a BRAND new phone, not a refurb. best buy also doesn't cover lost or stolen devices. I also get the phone either next day or 2 day, best buy cant beat that. I do not trust the quality of refurbs that get put into the best buy system. I use to work for best buy in the geek squad and we handled the insurance exchanges, i do not have a good taste in my mouth from them. I'd get refurb backs that had issues right out of the box, had slight wear. I rather pay the $100, even though its few and very far between to get the phone replaced. the first year you are covered by manufactures warranty so why bother.
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Click to collapse
My Note 2 was a refurb through Asurion, but rest assured it's been working better than my brand new Note 2 ever did. It looks brand new as well.

99 no mater the smart phone
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---------- Post added at 07:56 PM ---------- Previous post was at 07:54 PM ----------
if you lose it they still send one thats the bonus
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I'm paying $11/mo. And the deductible is $199!
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They are correct, it is $100. Just added the insurance on both of my lines.

I bought the Square Deal insurance through Costco, $99 total for 2 years, and only $25 co-pay for up to four claims. Usually overnight replacement.

Related

Lifetime Phone Warranty

Why not just pay $9.99 to get Best Buy Black Tie Protection?
No deductible.
Unlimited claims.
Free loaner phone if yours has to be special ordered.
Covers all physical damage except full water submersion.
Cancel any time free.
Those are the exact words I was told when buying my phone.
I got Black Tie.
Persuade me to cancel it so I can save money.
Sent from my EVO using Tapatalk 2
newfireorange said:
Why not just pay $9.99 to get Best Buy Black Tie Protection?
No deductible.
Unlimited claims.
Free loaner phone if yours has to be special ordered.
Covers all physical damage except full water submersion.
Cancel any time free.
Those are the exact words I was told when buying my phone.
I got Black Tie.
Persuade me to cancel it so I can save money.
Sent from my EVO using Tapatalk 2
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Click to collapse
Number one reason is the wait to get your phone back can be a week or two weeks sometimes a month the program is good but I can't go that long without my phone
Ask sprint about their options I think if you are just worried about cracked screens and stuff you can get protection through them for.that at like 4 bucks a month. If I am wrong someone interject. Reason I say 4 is I don't think the tep has raised yet and if u lock it in now it won't raise till you resign...
I do not have Black Tie but I heard that its pretty awful. At times they do not honor replacements.
Google it for more info.
I have Black Tie, but I gotta tell you: the whole "free loaner phone if yours has to be special ordered"? Count on rocking a crappy old Android or a BlackBerry for a little bit if your phone can't be initially just fixed....
Here's the rub: yours IS gonna have to be special ordered, if you need a replacement, no matter if your Best Buy has 500 new EVOs in stock: they won't let you have one of theirs. For me, for the times I had to use it, I waited about 2 weeks the first time (because it was "backordered", even though my Best Buy had plenty), and about 3 days the second.
Of course, you also are also DEFINITELY getting a refurb, count on that 100%.
*I still use it, like I said, but the guy at Best Buy won't tell you all these little "details", which, I think, is a bit shady.
Sent from my EVO using xda premium
I waited a month for a broken charger port on my OG Evo. Seemed like an eternity. Got it back and found that while they fixed the port, they blew out the light on the menu button (looked like it was missing a tooth) . Wasn't going to wait again with a beat up small lender phone.
Gave me a scratched and dented LG Optimus. Big ole scratch on the screen.
Sent from my Galaxy Nexus using XDA
Lol at the people that don't like brick and mortar stores its that that is hurting the economy why buy it somewhere and pay a little extra and take a little extra time n pay tax when u can order it online for cheaper ans not pay tax. However I heard awhile back they where or are trying to put laws in place for sales tax on online items.
newfireorange said:
Why not just pay $9.99 to get Best Buy Black Tie Protection?
No deductible.
Unlimited claims.
Free loaner phone if yours has to be special ordered.
Covers all physical damage except full water submersion.
Cancel any time free.
Those are the exact words I was told when buying my phone.
I got Black Tie.
Persuade me to cancel it so I can save money.
Sent from my EVO using Tapatalk 2
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Click to collapse
I actually just dropped sprints insurance and am going to straight up buy the black tie insurance for $170 for the 2 year protection. How sprint is Jacking up the price on everything you would be paying $264 for 2 years not including the $150-$200 deductible. Hell if I can save $100-$250 with BB with a refurbished phone and wait 2 weeks its worth it.
Sent from my PG86100 using xda premium
ZAGG has insurance as well. I think its 100$ for 2yrs and covers everything with a 100$ deductible. Might wanna look into that.
James
best buy also doesnt cover lost or stolen tho if you use mobile defense or sprint locator those arent a huge issue..
ckoadiyn Lol at the people that don't like brick and mortar stores its that that is hurting the economy why buy it somewhere and pay a little extra and take a little extra time n pay tax when u can order it online for cheaper ans not pay tax. However I heard awhile back they where or are trying to put laws in place for sales tax on online items.
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yes cause buying online is different then buying in brick and mortar... the store actually makes more of a profit from online sales then store. and i paid taxes when i ordered from sprint tyvm.. the only thing being loss on online sales is taxes to the state but as someone who works in retail i can also tell you all the people using food stamps arent helping much either.. lord forbid they dont get their tax free soda chips and fat cakes
grrmisfit said:
best buy also doesnt cover lost or stolen tho if you use mobile defense or sprint locator those arent a huge issue..
yes cause buying online is different then buying in brick and mortar... the store actually makes more of a profit from online sales then store. and i paid taxes when i ordered from sprint tyvm.. the only thing being loss on online sales is taxes to the state but as someone who works in retail i can also tell you all the people using food stamps arent helping much either.. lord forbid they dont get their tax free soda chips and fat cakes
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Lol that is probably true but I always get the impression most shop amazon etc n I know it is just state taxes but still. I don't have a problem with food stamps for those that use it correctly however many people don't use it correctly
ckoadiyn said:
Lol that is probably true but I always get the impression most shop amazon etc n I know it is just state taxes but still. I don't have a problem with food stamps for those that use it correctly however many people don't use it correctly
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i use online cause its a convenience . i work over nights so i can shop while everything is closed and its usually cheaper cause they save on labor and other things a brick and mortar has to pay.. walk into a kmart.. have their website loaded and check prices, you will see that a lot of their stuff is more expensive in stores then online and they will not price match
grrmisfit said:
i use online cause its a convenience . i work over nights so i can shop while everything is closed and its usually cheaper cause they save on labor and other things a brick and mortar has to pay.. walk into a kmart.. have their website loaded and check prices, you will see that a lot of their stuff is more expensive in stores then online and they will not price match
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Yeah and is rather pay extra to know that American people have a job even if it is a store and 5 extra dollars that's all im trying to say we have to many people to be cutting jobs and companies can pick up and leave over seas. Btw I agree 3rd sucks I work 12-8 am and it is hard a lot of.the time
But all and all price wise. BB is the cheapest if you don't mind waiting a couple days for a replacement refurbished phone and the fact they don't cover loss or theft. Anyone object?
Sent from my PG86100 using xda premium
xbmoyx said:
But all and all price wise. BB is the cheapest if you don't mind waiting a couple days for a replacement refurbished phone and the fact they don't cover loss or theft. Anyone object?
Sent from my PG86100 using xda premium
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Click to collapse
Nope however I am interested in zagg..
I use http://www.squaretrade.com - $119 for two years protection after tax and 10% discount (coupon code TENFTEN).
You still pay a $99 deductible, and no coverage for theft or loss....but it has great reviews which is comforting. And at about $5/month...much better deal.
Sent from my Evo4GLTE
I had the black tie protection and I'll tell you why it isn't so hot.
First, doesn't cover lost or stolen phones.
Second, loaner phones require a $150 deposit.
Third, when I used the insurance to fix a broken charging port, I sent the phone in on Jan 2nd. The phone came back unrepaired 3 times. I finally got a replacement phone the second week of February. Believe me, I would have gladly gave a hundred dollars for a replacement from sprint.
Learned my lesson on best buy protection.
Sent from my EVO using xda premium
ckoadiyn said:
Ask sprint about their options I think if you are just worried about cracked screens and stuff you can get protection through them for.that at like 4 bucks a month. If I am wrong someone interject. Reason I say 4 is I don't think the tep has raised yet and if u lock it in now it won't raise till you resign...
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Click to collapse
The 4$ is still the same for service and repairs. However the replacement part of the TEP has gone up i believe.
And no the TEP will be raised for everyone but only in September if you sign up for TEP before july 17th.
stumblebum said:
I use http://www.squaretrade.com - $119 for two years protection after tax and 10% discount (coupon code TENFTEN).
You still pay a $99 deductible, and no coverage for theft or loss....but it has great reviews which is comforting. And at about $5/month...much better deal.
Sent from my Evo4GLTE
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Click to collapse
Do you get a brand new phone? Do they cover loss/theft?
Sent from my PG86100 using xda premium
newfireorange said:
Why not just pay $9.99 to get Best Buy Black Tie Protection?
No deductible.
Unlimited claims.
Free loaner phone if yours has to be special ordered.
Covers all physical damage except full water submersion.
Cancel any time free.
Those are the exact words I was told when buying my phone.
I got Black Tie.
Persuade me to cancel it so I can save money.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
ckoadiyn said:
Number one reason is the wait to get your phone back can be a week or two weeks sometimes a month the program is good but I can't go that long without my phone
Ask sprint about their options I think if you are just worried about cracked screens and stuff you can get protection through them for.that at like 4 bucks a month. If I am wrong someone interject. Reason I say 4 is I don't think the tep has raised yet and if u lock it in now it won't raise till you resign...
Click to expand...
Click to collapse
I work for Best Buy and am very familiar with the GSBTP plans (Geek Squad Black Tie Protection). What I am about to say is my own opinion and not that of Best Buy's.
That being said, I am going to give you an unbiased opinion on this because I see both sides to what you guys are saying. I bought my phone outright from BBY 2 days ago. Did I buy GSBTP? No, here is why: I like the lost or stolen option from Asurion/Sprint and I never had to use it until 2 weeks ago when someone stole my EVO 3D from my store. I tried remote locating it and all that crap and it didn't help. Paid the deductible through Asurion (should have been $100 but they told me $50) and got a replacement the next day.
As far as what GSBTP offers, yeah, it's not bad. But there are some things that need clarified in what has been said in this thread. The replacements now are all "Rapid Exchange", as in, you come into BBY and we fill out all the paperwork to get you a new phone. What happens is that the system then generates and order for a refurbished phone to be shipped that day while we send yours back to them at the same time. This means that you will get a new phone within 3 business days, not too bad.
However, the loaner phones are pretty crappy, as mentioned. But stores are suppose to charge you $50 for the loaner phone that gets returned back to you after you return it. They don't all do that, but they are supposed to, so keep that in mind that YMMV.
Everything else in the OP is right. BBY won't deny a claim unless you fully submerged it, nor would they even know that unless you told them. There is a girl at my store that literally drops and shatters her iPhone screen atleast 2 times a month and it's been happening for over a year now, never had an issue. Also, with GSPTB, you are entitled to a 1-time battery replacement on your phone as well which is awesome, but unfortunately doesn't apply to phones without removable batteries.
Hopefully this clarified things for you guys and gave you an idea of both sides to the GSBTP story
@-viperboy-
Thank you for the clarification.
~ I'm a fungi

Insurance?

For those of you who will be getting this device, will you purchase insurance on it? I believe Verizon charges $7.95, are there just as good third party (cheaper) alternatives?
geoff5093 said:
For those of you who will be getting this device, will you purchase insurance on it? I believe Verizon charges $7.95, are there just as good third party (cheaper) alternatives?
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i have learned a long time ago that insurance is worth it so i just kept the asurion that i already had
Protect cell is great insurance. Its cheaper in the the long run but you pay 140 up front instead of almost 200 over two years and after two years if you don't make a claim they will buy back your phone for 25 percent of RETAIL costs
Sent from my SCH-I535 using xda app-developers app
I'll probably end up getting it through Verizon, just for the convenience if I need to utilize it in the future. $8/mo though adds up quick.
I have never had phone insurance and never had the need for it. I guess I can make a phone last 18 months to the upgrade. Check Verizons deductible first.
My opinion is never get an insurance for something you can replace on your own account. This will be much much cheaper in the long run.
yuno1984 said:
My opinion is never get an insurance for something you can replace on your own account. This will be much much cheaper in the long run.
Click to expand...
Click to collapse
Only once have I had a phone damaged by water, but luckily I was able to get it replaced under warranty as they couldn't tell it was damaged. My main concern is that I'll drop or lose the phone in the first 1-3 months, in which case the insurance would have helped a lot.
I always get the insurance with extended warranty. Always get devices overnighted when I've had problems. A few bucks is worth the peace of mind.
(EDIT: I may be wrong on the no-dudctible as a few other members have pointed out. A friend of mine told me that and I just took his word for it, sorry for misdirection) I've heard good things about Ensquared. $58 for 1 year and 2 claims, no deductible. Or $99 for 2 years and 3 claims up to $1000 each, also no deductible. It comes out to a little over $4 a month. Doesn't Verizon have a deductible per claim thats around 100 or 150?
pottersam said:
I've heard good things about Ensquared. $58 for 1 year and 2 claims, no deductible. Or $99 for 2 years and 3 claims up to $1000 each, also no deductible. It comes out to a little over $4 a month. Doesn't Verizon have a deductible per claim thats around 100 or 150?
Click to expand...
Click to collapse
insurance claims are 100 per incident, allowed 2 incidents per year (I think).
nrfitchett4 said:
insurance claims are 100 per incident, allowed 2 incidents per year (I think).
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Click to collapse
the $100 deductible is correct and i think its 2 incidents or up to $1500 per year, i would have to go back and read the brochure
---------- Post added at 11:48 PM ---------- Previous post was at 11:46 PM ----------
nrfitchett4 said:
I always get the insurance with extended warranty. Always get devices overnighted when I've had problems. A few bucks is worth the peace of mind.
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Click to collapse
my coworker had the tec and was having screen problems with her t-bolt. she didnt realize that she was paying for an extended warranty and they overnighed her one. i personally have never had any issues with vzw or asurion as well
my brothers microphone went out on the galaxy s3, no insurance and the tech replaced it for 12.99 overnight shipping, no questions asked. My rezound that I had on another line and put it on mine had white spot on the screen and tech replaced that without asking any questions and had it shipped overnight without any questions asked. I have never paid a single cent for insurance.
nkd said:
my brothers microphone went out on the galaxy s3, no insurance and the tech replaced it for 12.99 overnight shipping, no questions asked. My rezound that I had on another line and put it on mine had white spot on the screen and tech replaced that without asking any questions and had it shipped overnight without any questions asked. I have never paid a single cent for insurance.
Click to expand...
Click to collapse
both of those devices should have still been under the original 1 year warranty that every new phone comes with
I've heard that Best Buy's protection plan is the way to go although I don't know what the cost of their protection plan for a phone is these days. Will Verizon's insurance cover a bricked phone?
Sent from my HTC PH39100 using xda app-developers app
Will insurance cover phone replacement due to a battery that no longer holds a charge after a year or two? If so, I'm definitely going to get it on this phone considering its a non-removable battery.
bsSkunkApe said:
I've heard that Best Buy's protection plan is the way to go although I don't know what the cost of their protection plan for a phone is these days. Will Verizon's insurance cover a bricked phone?
Sent from my HTC PH39100 using xda app-developers app
Click to expand...
Click to collapse
it might be on paper. I would never buy anything such as warranty from bestbuy. Heck they couldn't even try to find an item that they have 10 in stock for me because the guy said they were too hard to get to? I had a warranty once with them and their first job seems to be to make you feel dumb about the phone, like you don't know what you are doing before they will replace it. you might as well intentionally hit it with a brick and take it in so they don't bull**** you. lol
nkd said:
it might be on paper. I would never buy anything such as warranty from bestbuy. Heck they couldn't even try to find an item that they have 10 in stock for me because the guy said they were too hard to get to? I had a warranty once with them and their first job seems to be to make you feel dumb about the phone, like you don't know what you are doing before they will replace it. you might as well intentionally hit it with a brick and take it in so they don't bull**** you. lol
Click to expand...
Click to collapse
Yeah, I admittedly have no experience with it and am going off word of mouth. Back when ICS leaked for the vivid there were alot of people that bricked their phones flashing the new Hboot and one of them said he took his to BBuy and they replaced it no questions asked. I may just pre-order here (I'm impatient anyway) and get the Verizon warranty. If it's anything like the AT&T warranty it will cover everything except for small arms fire (the words of the AT&T rep).
rajuabju said:
Will insurance cover phone replacement due to a battery that no longer holds a charge after a year or two? If so, I'm definitely going to get it on this phone considering its a non-removable battery.
Click to expand...
Click to collapse
the insurance should definitely cover it, it would be a $99 deductible though. i am not sure if the extended warranty part would cover it or not since it is an embedded battery, i know usually they don't cover batteries but i could see this being an exception.
treadwayj said:
the insurance should definitely cover it, it would be a $99 deductible though. i am not sure if the extended warranty part would cover it or not since it is an embedded battery, i know usually they don't cover batteries but i could see this being an exception.
Click to expand...
Click to collapse
I will have to call and find out about battery replacement being under warranty... usually I think not.
The deductible sucks but are there any alternatives? Unlikely there are going to be 3rd party batteries made since its not removable.
I think, provider have a creative idea to make a good deal with customer by provide insurance.

Asurion Replacement ?

Thank god for Asurion. Haven't had it in years, but the guy who sold me my note2 talked me into it. Fast forward to today, and I dopped the phone coming out of lunch today onto the concrete. Have a case, but it was no match. Screen cracked and unresponsive.
They are sending a replacement, for a reasonable $100. Can I expect a new model since it's only a few days old or will it be refurbished. Just curious mostly. Happy to not have to shell out another $700 bucks.
No way will they have refurbished units this close to the release. Would would almost guarantee that it's a new one.
Sent from my SCH-I605 using Tapatalk 2
cmspeer said:
Thank god for Asurion. Haven't had it in years, but the guy who sold me my note2 talked me into it. Fast forward to today, and I dopped the phone coming out of lunch today onto the concrete. Have a case, but it was no match. Screen cracked and unresponsive.
They are sending a replacement, for a reasonable $100. Can I expect a new model since it's only a few days old or will it be refurbished. Just curious mostly. Happy to not have to shell out another $700 bucks.
Click to expand...
Click to collapse
From what I understand, the first 30 days they have to send you a new one. After 30 days, you may get a refurb.
You will receive a new one. I just received my wifes replacement this afternoon and it was brand spanking new. I should have ordered her case early since I know shes clumsy. I'm happy I opted for insurance, which I usually do for at least the first 6 months.
Nice thing about the ordeal is I get to keep battery and charger, and since the replacement was new, I received a second charging set.
That's how the VZW rep sold it to me. He said, "Add it, keep it for a few months, then remove it. It can always be removed, but after 30 days, not added" - Glad I took the advice. I never keep a phone more than 1 year anyways, so keeping the insurance for about 6 months or so sounded like a good idea. Going to send him a gift card for talking me into it!
What case were you using at the time?
That's good. I keep insurance on my line because even buying this party (including ebay and craigslist) you're covered on the device you were using.
new device or not they'll probably still replace the imei sticker with one of their own.
Not sure how it effects warranty.
For the first time ever I got insurance for my Note 2.
What sold me was that the Verizon rep said that manufacture defects are covered for 2 years instead of one.. no deductable. I ALWAYS seem to have issues come up.. keyboard fails on the OG Droid at 14 mos.. charging ports break.. etc.
I plan to have this phone for a LONG time.. ending my yearly upgrades.. lol. So, insurance seemed like a good idea!
nh97103 said:
What case were you using at the time?
Click to expand...
Click to collapse
I was using the black Verizon Shell, the one that has the kickstand on the back. Going to be purchasing a otterbox whenever I can find one.
Replacement phone just arrived. It is brand new in original box as expected.
Asurion
I have had 2 replacements through them and both were new. Well into that particular models life span.
Hi I had a galaxy s3 with asurion sold it and then I bought my note 2 from a friend now it got stolen will asurion replace the note 2 since I am still paying the insurance a month thanks
Sent from my SCH-I605 using xda premium
For my understanding, the insurance with Verizon is on the line not the device. Ive never had to change any info on the insurance Ive had when Ive swapped devices either.
Hi,
How much is it for this insurance since verizon offers a few different types.
Thanks,
Bryan
trapperjohn said:
Hi,
How much is it for this insurance since verizon offers a few different types.
Thanks,
Bryan
Click to expand...
Click to collapse
https://support.verizonwireless.com...ptional Services/faq_equipment_insurance.html
I had my S3 replaced a few times before finally upgrading to the note 2.
Each time it was replaced I received a brand new in box device. The last time I had it replaced I asked about it. I was told that the S3 is always replaced with a new device due to the cost of parts/labor to repair.
I'm not sure if the note is the same way, but I hope so. While I hope that I don't need it again, it is nice to know that you're getting new and not refurbished.
Sent from my SCH-I605 using xda premium
I just recently got replacement S3 from asurion, and it was refurbished.
I had a refurb S3 sent to me also, wasn't insurance either it was through Verizon. I sold it on ebay bought the note 2 outright in release day.
Sent from my SCH-I605 using xda premium
Hundred dollar replacement wow thank god I only pay 9 bucks a month for unlimited accidents at best buy no deductible
Sent from my SCH-I605 using Tapatalk 2

So squaretrade vs AT&T

Ok looking to get insurance...I always had Att but thinking of trying squaretrade...I would do the monthly 6.99 plan do they cost the same...only thing I noticed is squaretrade is 99 deductible vs Att 199...but squaretrade doesn't cover lost or stolen phones...never had to make any claims with either...but curious if one is better then the other...I'm getting spooked on all these unexplained camera lenses cracking on some ones....
Sent from my HTC One using xda app-developers app
lunercrab said:
Ok looking to get insurance...I always had Att but thinking of trying squaretrade...I would do the monthly 6.99 plan do they cost the same...only thing I noticed is squaretrade is 99 deductible vs Att 199...but squaretrade doesn't cover lost or stolen phones...never had to make any claims with either...but curious if one is better then the other...I'm getting spooked on all these unexplained camera lenses cracking on some ones....
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Click to collapse
I've never used insurance. But after I had my first dropped broken screen on my n4 I decided I'd get insurance. The coverage for lost and stolen phones is what did it for me. And the fact it is on my bill makes it easier to keep up with payment. My .02
Sent from my HTC One using xda premium
Yeah luckily I never lost my phone before so that's why I was thinking squaretrade...I dunno this thread here has me curious about the camera lense strength http://forum.xda-developers.com/showthread.php?p=40630662
I pushed on mine a bit and it is pretty flexible....ahhh decisions
Sent from my HTC One using xda app-developers app
lunercrab said:
Yeah luckily I never lost my phone before so that's why I was thinking squaretrade...I dunno this thread here has me curious about the camera lense strength http://forum.xda-developers.com/showthread.php?p=40630662
I pushed on mine a bit and it is pretty flexible....ahhh decisions
Sent from my HTC One using xda app-developers app
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Click to collapse
Yeah. I had never broken a phone of any kind before in my life. So now that it's happened to me I'm questioning myself...while I don't see a lost phone or stolen because my phone never leaves my side. Anything can happen. I might look st squaretrade again though. Because now that I think about it. I'm not worried about losing my phone
Sent from my HTC One using xda premium
joshyy_rey said:
Yeah. I had never broken a phone of any kind before in my life. So now that it's happened to me I'm questioning myself...while I don't see a lost phone or stolen because my phone never leaves my side. Anything can happen. I might look st squaretrade again though. Because now that I think about it. I'm not worried about losing my phone
Sent from my HTC One using xda premium
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Click to collapse
I never used to have any insurance before we had our son , but now that my son is 2 years old i always go for an insurance, since i love to keep my phone naked and squaretrade is my #1 choice .
My son broke my ipad 4 screen within 5 days they got it fixed for no charge ( since ipad insurance had 0 deductible ) . i got squaretrade for the HTC One they are 125$ for 2 years with 99$ deductible way cheaper than AT&T and the best part is if they cant fix the phone for whatever reason they pay you 700$ and you can buy whatever phone is latest at the point and still save some money.
there are 30% squaretrade coupons floating around all the time , in fact i posted 3 coupons yesterday on there check it out
with 30% (30$ max) off it comes down to 95 + tax
http://slickdeals.net/f/3886634-SquareTrade-30-code-Tuesdays
hope that helps
Thanks
anilkuj said:
I never used to have any insurance before we had our son , but now that my son is 2 years old i always go for an insurance, since i love to keep my phone naked and squaretrade is my #1 choice .
My son broke my ipad 4 screen within 5 days they got it fixed for no charge ( since ipad insurance had 0 deductible ) . i got squaretrade for the HTC One they are 125$ for 2 years with 99$ deductible way cheaper than AT&T and the best part is if they cant fix the phone for whatever reason they pay you 700$ and you can buy whatever phone is latest at the point and still save some money.
there are 30% squaretrade coupons floating around all the time , in fact i posted 3 coupons yesterday on there check it out
with 30% (30$ max) off it comes down to 95 + tax
http://slickdeals.net/f/3886634-SquareTrade-30-code-Tuesdays
hope that helps
Thanks
Click to expand...
Click to collapse
Yeah u make a good point...Att will give u the same phone where as squaretrade will give u money for the latest phone...
Sent from my HTC One using xda app-developers app
My experience with squaretrade is not so great. I had insurance on my original moto droid. one day it stopped working so i initiated a claim with squaretrade. they say they will fix it or pay you...by fix it they mean they will send you a refurb. after waiting a week or two, they sent me a moto droid (not mine) that was functional but beat up (mine was not). when i called to complain, they insisted that it was my same phone and they had fixed it. they agreed to exchange it and i got another refurb in slightly better condition.
in the end, i got a working phone, i just wish they were more upfront about sending refurbished items.
[1] said:
My experience with squaretrade is not so great. I had insurance on my original moto droid. one day it stopped working so i initiated a claim with squaretrade. they say they will fix it or pay you...by fix it they mean they will send you a refurb. after waiting a week or two, they sent me a moto droid (not mine) that was functional but beat up (mine was not). when i called to complain, they insisted that it was my same phone and they had fixed it. they agreed to exchange it and i got another refurb in slightly better condition.
in the end, i got a working phone, i just wish they were more upfront about sending refurbished items.
Click to expand...
Click to collapse
You could just check the serial # on that phone and let them know its not the same phone . They can't lie about that
lunercrab said:
Yeah luckily I never lost my phone before so that's why I was thinking squaretrade...I dunno this thread here has me curious about the camera lense strength http://forum.xda-developers.com/showthread.php?p=40630662
I pushed on mine a bit and it is pretty flexible....ahhh decisions
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I don't have any case or protector on my HTC one at all, and I just notice it there is a scratch on the camera lens. Not sure if it affect the image quality, but the camera lens seem so fragile on the One, so it may be a good idea after all.
i cancelled my AT&T insurance and went with ensquared. its $99.99 upfront for 2 years of coverage and a $75 deductible. it covers pretty much everything:
General Product Coverage Components
Accidental Damage Yes
Liquid Spill Yes
Power Surge Yes
Theft Yes
Lost Device Yes
Flood Yes
Vandalism Yes
Fire Yes
Misuse and Abuse No
Loss of Data No
Extended Warranty Coverage Yes
Standard Battery Yes
Home Charger Yes
[1] said:
My experience with squaretrade is not so great. I had insurance on my original moto droid. one day it stopped working so i initiated a claim with squaretrade. they say they will fix it or pay you...by fix it they mean they will send you a refurb. after waiting a week or two, they sent me a moto droid (not mine) that was functional but beat up (mine was not). when i called to complain, they insisted that it was my same phone and they had fixed it. they agreed to exchange it and i got another refurb in slightly better condition.
in the end, i got a working phone, i just wish they were more upfront about sending refurbished items.
Click to expand...
Click to collapse
That's how it is with every insurance claim even the one AT&T uses. Sometimes you get a refurbished item sometimes you get a new one its all luck of the draw.
I personally decided to go with SquareTrade because for $95 for 2 years I thought it was a good deal and the deductible is only $100. Also SquareTrade is fully transferable and that will increase my resale value if I ever decide to sell the phone.
Sent from my HTC One using xda premium
cachookaman said:
i cancelled my AT&T insurance and went with ensquared. its $99.99 upfront for 2 years of coverage and a $75 deductible. it covers pretty much everything:
Click to expand...
Click to collapse
only downside is you cannot cancel or transfer the insurance , with square trade its prorated.
lunercrab said:
Ok looking to get insurance...I always had Att but thinking of trying squaretrade...I would do the monthly 6.99 plan do they cost the same...only thing I noticed is squaretrade is 99 deductible vs Att 199...but squaretrade doesn't cover lost or stolen phones...never had to make any claims with either...but curious if one is better then the other...I'm getting spooked on all these unexplained camera lenses cracking on some ones....
Sent from my HTC One using xda app-developers app
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Click to collapse
You are back? We're you like me and hated the s4?
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joshuadjohnson22 said:
You are back? We're you like me and hated the s4?
Sent from my HTC One using Tapatalk 2
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Click to collapse
Yes I'm back...lol...not cause I hated the s4...was a very nice phone...just too much like my s3 so I wanted something different...plus developers fixed a lot of the gripes I had originally with the one (like for instance making the logo into the menu button) plus just couldn't beat the front facing speakers on this phone
Sent from my HTC One using xda app-developers app

Advantage to buying 6P at BestBuy: $99 device replacement plan + $0 deductible

After deciding that I wanted to make the jump from my 5X to the 6P, I spent some time trying to figure out if it made more sense to go directly through Google or through BestBuy, instead. While in the store, I stumbled across what appears to be a big advantage to buying the phone at BestBuy over ordering from Google with Nexus Protect. If you purchase BestBuy's 1 year $99 accidental damage protection plan, they will replace your damaged phone with absolutely no deductible. Meanwhile, Nexus Protect requires a $79 deductible for replacement.
The mobile department sales person and I stumbled across this when I asked for the details on their damage replacement plan. When she said there was $0 deductible, I figured that was just too good to be true. She pointed out that when a phone is purchased through a carrier the T&C's stipulate a $70 - $199 deductible, depending on the price of the phone. However, she said that this did not apply to unlocked phones and said that instead, they are considered the same as an "appliance or TV". The replacement plans on appliances or TV's don't require a deductible for replacement. We pulled in a manager who agreed that there is no deductible on unlocked phones.
Now, we all know that retail stores are great about making promises they don't intend to keep and then changing their tone when push comes to shove, so take this with a grain of salt. With that said, the manager assured me that if I came in with a broken phone, they would replace it with the exact same phone/SKU at no additional cost and gave me his cell number to use in case I find myself in that position and run into any issues while he isn't there.
Here's a breakdown of the difference between BestBuy's damaged device replacement plan and Google's "Nexus Protect" plan:
Nexus Protect:
- $89 up front cost
- $79 deductible
- Overnight replacement
- 2 year plan
BestBuy Replacement Plan:
- $99 up front cost
- $0 deductible
- Replacement provided same day or shipped to you within 1-2 business days, if out of stock
- 1 year plan
I figured I'd share this information for anyone who may also be figuring out the best purchase method with the intent on getting accidental damage covered. Do with the info as you will.
Nexus Protect:
- $89 up front cost
- $79 deductible
- Overnight replacement
-2 year plan
BestBuy Replacement Plan:
- $99 up front cost
- $0 deductible
- Replacement provided same day or shipped to you within 1-2 business days, if out of stock
-1 year plan
Fixed it for you.
Blah! I meant to add that. Thanks for adding it in. The 2 year plan will be a deal maker for some. Others, like myself, only keep a phone for a maximum of 12 months before changing to something different, so the 2 year plan isn't a selling point for me.
Also you left a big part out Best Buy won't cover LOST OR STOLEN DEVICES!
Sent from my VS986 using Tapatalk
Neither of them will. Thats an interesting plan though. I still prefer google for customer service if something goes defective. but this makes it a much closer choice especially because you can buy the device in store and potentially take advantage of in store deals.
krazy_smokezalot said:
Also you left a big part out Best Buy won't cover LOST OR STOLEN DEVICES!
Sent from my VS986 using Tapatalk
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Click to collapse
Well, Mr. "smokezalot", maybe you should lay off the pot. Nexus Protect doesn't cover this either.
y2whisper said:
Neither of them will. Thats an interesting plan though. I still prefer google for customer service if something goes defective. but this makes it a much closer choice especially because you can buy the device in store and potentially take advantage of in store deals.
Click to expand...
Click to collapse
Yeah, Google's customer service has always been great. But the idea of just taking the device to the store, 15 minutes away and potentially getting a replacement the same day, is quite appealing.
Fully agree. If you have a store with good staff and good management, take advantage of it.
Sent from my Nexus 6P using Tapatalk
y2whisper said:
Fully agree. If you have a store with good staff and good management, take advantage of it.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
This is BEST BUY we're talking about, right?
The one thing that is missed is that Nexus Protect is a better plan since the up front cost is lower AND it covers for two years.
In year #2 what do you do with the BB plan?
Cost is only lower if you never have to use it. If you need to do a claim Nexus protect loses because of the deductible. Year 2 may be irrelevant as OP doesn't seem to care to keep their device past one. I personally got it thinking year two would be a good selling point when I sell the device and could bump the price up a bit.
Sent from my Nexus 6P using Tapatalk
---------- Post added at 03:16 PM ---------- Previous post was at 03:13 PM ----------
jaytv said:
This is BEST BUY we're talking about, right?
Click to expand...
Click to collapse
Yup
I was speaking to sn0warmys point about him having a good relationship with the people at his location. That helps.
In general I'm weary of BB staff as a lot of them don't have good product training so a warranty return can come with quite the hassle.
Sent from my Nexus 6P using Tapatalk
If you CAN'T get extra when you sell it, or lose it, or don't care, you can get a pro-rata refund if you cancel it (as long as there have been no claims).
y2whisper said:
Cost is only lower if you never have to use it. If you need to do a claim Nexus protect loses because of the deductible. Year 2 may be irrelevant as OP doesn't seem to care to keep their device past one. I personally got it thinking year two would be a good selling point when I sell the device and could bump the price up a bit.
Sent from my Nexus 6P using Tapatalk
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Interesting. Good to know
Sent from my Nexus 6P using Tapatalk
How many replacements do you get in that year? With Nexus protect you get 2 a year so up to 4 over the two years.
I don't think so. I think Nexus Protect is 2 replacements over 2 years.
ibous said:
How many replacements do you get in that year? With Nexus protect you get 2 a year so up to 4 over the two years.
Click to expand...
Click to collapse
l_stevens said:
I don't think so. I think Nexus Protect is 2 replacements over 2 years.
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Click to collapse
You are right. Now I wonder where I got that idea

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