[Q] MMS wont's send when on WiFi - Verizon Samsung Galaxy S 4

I have a unrooted s4 and it will not send mms messages when connected to wifi. I have to turn wifi off for the mms to send. I looked for some auto retrieve/send mms setting but couldn't find any. Anybody have any ideas what I can do?

Can anyone else confirm this???? If so, please do, so i can submit this bug to Samsung.
I can't really test it myself, i have poor signal in my apt. The few times i have received at home it's worked fine. Haven't tried sending.

last time i checked, MMS dont send via wifi. it goes via cell signal/data never worked when i was on my nexus. even now, when using Go SMS on my S4 i notice when i send a MMS while on wifi i can see the 3G/4G icon turn on just to send the picture then turn off

I have used it at home while on Wi-Fi.
Sent from my SCH-I545 using xda premium
---------- Post added at 02:55 PM ---------- Previous post was at 02:54 PM ----------
dansan382 said:
last time i checked, MMS dont send via wifi. it goes via cell signal/data never worked when i was on my nexus. even now, when using Go SMS on my S4 i notice when i send a MMS while on wifi i can see the 3G/4G icon turn on just to send the picture then turn off
Click to expand...
Click to collapse
The OP was not expecting it to use Wi-Fi. He was expecting it to work while Wi-Fi was connected.
Sent from my SCH-I545 using xda premium

My MMS is working while WiFi is on, but the MMS doesn't actually use WiFi to send the message, it is sent via the cell/data signal.

brizey said:
I have used it at home while on Wi-Fi.
Sent from my SCH-I545 using xda premium
---------- Post added at 02:55 PM ---------- Previous post was at 02:54 PM ----------
The OP was not expecting it to use Wi-Fi. He was expecting it to work while Wi-Fi was connected.
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
the problem may be when using the stock SMS app it may not send over wifi. when you're connected to wifi the phone defaults to sending everything it can via data that can be sent. are you using the stock SMS app?
i just tried to do it with stock SMS and the second i went to attach a photo, it disconnected my wifi to grab 3G/4G to send the photo. once it was done, it jumped back on wifi

Cell tower issue....low signal issue? Dont contact Samsung until you try your phone in other places. Drive...if your old enough down the road like 5 miles...see if the mms goes through. Call Verizon and see if they are having issues with that tower.
Sent from my SCH-I545 using Tapatalk 2

Mr Frog said:
I have a unrooted s4 and it will not send mms messages when connected to wifi. I have to turn wifi off for the mms to send. I looked for some auto retrieve/send mms setting but couldn't find any. Anybody have any ideas what I can do?
Click to expand...
Click to collapse
I've never been able to send MMS through WIFI. So I always just thought it was something Verizon did to make you use more Data. If anyone knows a way around this. Would love to know as well.

Same Issue
I am having the same issue when i am connected to WiFi in my house. No MMS will send. Once i turn off WiFI the MMS will go through. I have Data turned on as well) My tower strength is fine. Any ideas how to solve this? I am running a Verizon GS4.

oh thank god someone else is having this issue. it's DRIVING ME NUTS!! sorry to not have any additional information but you are not alone :-/

Pitbul2186 said:
I've never been able to send MMS through WIFI. So I always just thought it was something Verizon did to make you use more Data. If anyone knows a way around this. Would love to know as well.
Click to expand...
Click to collapse
MMS messages never traverse the "internet" which is the reason why A) it cannot be sent/received over WiFi and B) using VZW data cannot be circumvented.

My wife has had the GS4 for a couple of days and ran into this yesterday. She tried sending me a picture but didn't notice that it didn't go. She asked my son if I rec'd the picture and showed him and obviously I didn't so she sent it to him as well. That's when she realized the one to me was still "Sending...". His never went either. When she tried to send to me, she was in a store and probably NOT on WiFi (unless it was "open").
This morning, she asked about it and I told her "turn off WiFi" but that didn't kick it in. I then tried sending her a picture (a trick I learned on the Thunderbolt with AOSP ROMs) - when her phone toggles off WiFi to receive mine, it should also see pending, outgoing messages on hers and send it. Didn't work....
I then used Handcent SMS and chose "Edit" on each message, did NOTHING to them, and hit Send - and they went. WiFi was ON as well. She also sent an MMS moments later that went.
Even if it were a "tower" issue, she should have come along to multiple other towers while out driving.

I uninstalled the caller id app, and that solved this.

Isn't that a system app ? I haven't rooted her phone (yet)...
Sent from my SCH-I535 using Tapatalk 4 Beta

Yes, but it is deletable. My wife's not rooted either.

I cancelled the trial in the app then went to Application Manager and instead of the "Uninstall" button, it was a "Disable" button. I hit it, nothing obvious happened, but the app is gone from the app drawer now.

Still Not working
I have disabled the Caller ID app and still no go. I see the 4G icon pop up when i go to send, then it disappears and the MMS message just sits there, never sends. Does anyone else have any suggestions or ideas to solve this?

Read
Also having this issue
Yes we know MMS does not utilize the internet via wifi. Yes, we know MMS must travel over your carrier's cellular data connection.
While connected to wifi, with the 4g/3g Icon NOT showing, this issue comes up. You go to send an MMS, the 4g/3g Icon pops up for a short time, say 30 seconds, and then disappears. But the message never sends. If I turn wifi off, MMS then send flawlessly, sitting in the exact same spot I was previously. Signal strength is not an issue, or it would not work without fail when wifi is off in the same location, and then suddenly stop working when Wifi is back on.
A third party SMS app did not mitigate the issue for me. Which has been suggested by some as a solution.
Can anyone provide any additional insight on this issue? VZW tech support is a joke.

brycestejskal said:
Also having this issue
Yes we know MMS does not utilize the internet via wifi. Yes, we know MMS must travel over your carrier's cellular data connection.
While connected to wifi, with the 4g/3g Icon NOT showing, this issue comes up. You go to send an MMS, the 4g/3g Icon pops up for a short time, say 30 seconds, and then disappears. But the message never sends. If I turn wifi off, MMS then send flawlessly, sitting in the exact same spot I was previously. Signal strength is not an issue, or it would not work without fail when wifi is off in the same location, and then suddenly stop working when Wifi is back on.
A third party SMS app did not mitigate the issue for me. Which has been suggested by some as a solution.
Can anyone provide any additional insight on this issue? VZW tech support is a joke.
Click to expand...
Click to collapse
Any ideas? Still an ongoing issue. I can not send group mms at all when connected to wifi. I have to disconnect from wifi, copy message text, delete message, paste, and resend with wifi disconnected.

Sometimes if I reboot my phone it will be able to send a MMS over Wifi but eventually it will not be able to...
I'm gonna install a custom touchwiz rom and see if that helps.
Sent from my SCH-I545 using xda app-developers app

Related

Does WIFI not work to send/receive MMS?

It takes me several minutes to send a 50 KB image, if not longer.
I download over 500kbps from the Android market, yet it takes several minutes to download a 30 kb MMS.
I talked to T-Mobile and they said Android has issues with using WIFI, is that true?
My SIM card is literally 5 years old, I wonder if that is it?
I think MMS has to use OTA data...Its a carrier thing not a phone or android thing
(Correct me if I'm wrong someone)
Well mine does that from time to time as well but I never received the update a of last night. So I don't think its related to the update. Usually I'd your connected to wifi and your phone detects that a signal (3g) is faster then itll connect to that.
Sent from my SAMOLED Vibrant using XDA app
Yeah, I am aware. It is just that no matter how small the file is, it won't send.
I notice when I send an mms, 3G takes over wifi, and when finished sending mms wifi comes back.
Well whoever you talked to at Tmo that didn't answer this for you was a moron......
All mms and sms messages are sent over the network, regardless of wifi being on or not....
So even you are ay home connected to wifi, yet your actually signal strength to the network is low....it will take a while to send a mms...
Sent from my SGH-T959 using XDA App
SSJ_Gomike said:
Well whoever you talked to at Tmo that didn't answer this for you was a moron......
All mms and sms messages are sent over the network, regardless of wifi being on or not....
So even you are ay home connected to wifi, yet your actually signal strength to the network is low....it will take a while to send a mms...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Dead topic probably but........I think T-Mobile situation a bit different....T-Mobile has Wifi Calling plan....and where i've read, you can send/receive messages over wifi.
http://support.t-mobile.com/doc/tm24195.xml
"Ability to send/receive SMS and MMS, and access Web2go over Wi-Fi."
Yea but you have to use T-mobile hot spot or their @home service.
Sent from my SGH-T959 using XDA Premium App
Just install the WiFi Calling App. It's all over the place here. Do a search!

[Q] Can't send MMS messages

Randomly this evening, my phone has decided that it no longer wants to send any MMS messages. I can send SMS messages just fine, but MMS messages do not go through. They sit for a while, and then it just says that the text message cannot be sent.
Anyone have any suggestions that don't involve factory resetting?
kevintstephens said:
Randomly this evening, my phone has decided that it no longer wants to send any MMS messages. I can send SMS messages just fine, but MMS messages do not go through. They sit for a while, and then it just says that the text message cannot be sent.
Anyone have any suggestions that don't involve factory resetting?
Click to expand...
Click to collapse
You have 2 options.
1)do master reset and retest it.
2) call your cell carrier.
I had a similar problem a few nights ago. All I had to do was reboot it.
That's all I need to do for a few random glitches.
kevintstephens said:
Randomly this evening, my phone has decided that it no longer wants to send any MMS messages. I can send SMS messages just fine, but MMS messages do not go through. They sit for a while, and then it just says that the text message cannot be sent.
Anyone have any suggestions that don't involve factory resetting?
Click to expand...
Click to collapse
To solve same problem I'd updated radio
Sent from my XT910 using Tapatalk
Do you have data disabled? I noticed when data is disabled, mms do not go through..
Sent from my XT910 using Tapatalk
No, data was enabled. I was able to browse the internet and such, so I don't think it was a connectivity problem. But it's fixed now, so I guess it really doesn't matter.
Sent from my Motorola Droid RAZR Maxx using XDA
Okay. When I said it was fixed that was actually a lie. It's started doing it again. I have no idea what caused it, but it will sometimes work and sometimes not. Any ideas anyone?
Sent from my Motorola Droid RAZR Maxx using XDA
kevintstephens said:
Okay. When I said it was fixed that was actually a lie. It's started doing it again. I have no idea what caused it, but it will sometimes work and sometimes not. Any ideas anyone?
Sent from my Motorola Droid RAZR Maxx using XDA
Click to expand...
Click to collapse
Do you have a carrier mms limit?
Sent from my XT910 using Tapatalk 2
pedrotorresfilho said:
Do you have a carrier mms limit?
Click to expand...
Click to collapse
Not that I'm aware of.
Sent from my Motorola Droid RAZR Maxx using XDA
Will it be the APN settings problems?
In some country you have to set your mms APN manual
Mine does the same thing. A restart is only a temporary fix because it has done it again a day later or so. I have not found anything to fix it yet.
I am on 4g. Not on wifi. unlimited messages.
loachh said:
Will it be the APN settings problems?
In some country you have to set your mms APN manual
Click to expand...
Click to collapse
Try this on dialpad
*#*#4636#*#*
Wacth phone services
Then tap second right update buttom
It must be filled with Service Center Number, for sms/mms data. If you get 'update error', you may have a bug in system that prevents it from correctly setup of older sim cards (mostly cutted ones), if so, buy a new micro sim. It's cheap and solves a lot of small problems
Thanks, and if helps any way, share the learnin'
Sent from my XT910 using Tapatalk 2
pedrotorresfilho said:
Try this on dialpad
*#*#4636#*#*
Wacth phone services
Then tap second right update buttom
It must be filled with Service Center Number, for sms/mms data. If you get 'update error', you may have a bug in system that prevents it from correctly setup of older sim cards (mostly cutted ones), if so, buy a new micro sim. It's cheap and solves a lot of small problems
Click to expand...
Click to collapse
I tried this but every time I entered the code nothing popped up. But I think I've figured it out. It appears to only happen when I'm connected to a WiFi network. So I guess I just have to disconnect from WiFi if I want to send an MMS message.
kevintstephens said:
I tried this but every time I entered the code nothing popped up. But I think I've figured it out. It appears to only happen when I'm connected to a WiFi network. So I guess I just have to disconnect from WiFi if I want to send an MMS message.
Click to expand...
Click to collapse
Well, it'd boring this way. Try Apn Droid Pro on G play, it will keep mms on
Sent from my XT910 using Tapatalk 2
I had the same issue, tried a number of things to fix it. Called Verizon and apparently it's a known issue that they expect to be fixed with the upcoming GB update. Other than that the only way I was able to workaround was installing Go SMS Pro, which sent MMS messages fine.
I figured out what the problem is! It stems back to the problem the Razr has with switching between 3G and 4G. In my house, I have to use WiFi because I live on the edge of a 4G service area. I get maybe one bar of 4G service, which without WiFi, pretty much refuses to do anything having to do with data. Apparently, even though WiFi is enabled, the MMS messages are NOT being transmitted over WiFi. So instead, it attempts to send them over 4G cellular data and fails because of the poor reception in my house. Switching the phone from CDMA/LTE to CDMA only before sending the messages (my signal reception jumps to 4 bars) allows it to send without failing.
Sent from my A500 using XDA

Wifi Calling - Can't send MMS

Anyone else having this issue? I can send MMS just fine when i get a data signal. Also calls and SMS are working great over wifi calling....just cant seem to send a MMS.
I use Handcent and have no problem.
Have this issue too
I have this issue as well, when WiFi Calling is activated I cannot send or receive MMS messages.
I'm still completely stock.
Praetorian011 said:
I have this issue as well, when WiFi Calling is activated I cannot send or receive MMS messages.
I'm still completely stock.
Click to expand...
Click to collapse
I think is the way the tmobile sets it up to turn of the wireless radio but wifi, I seem that on my one s, but if you use another app im like Handcent it uses it wifi so you dont have the problems, again thats my experience on one s, Im waiting for my galaxy s 3 still
Sent from my EVO using Tapatalk 2
Tried handcent with no luck. Still can't send or receive MMS.
I have an s3 and also have this issue - anyone find a solution?
Google a little bit. Sounds like this is a known issue for T-Mobile on many different devices. :-(
Jaxidian said:
Google a little bit. Sounds like this is a known issue for T-Mobile on many different devices. :-(
Click to expand...
Click to collapse
Really? I never had the problem while texting
Sent from my SGH-T999 using Tapatalk 2
Unfortunately this is an issue, but I don't know if the blame can be placed on TMobile, as the stock messaging app will allow me to send an MMS over WIFI. The reason being is that MMS is sent using the carrier's data connection. With the stock app, while using wifi, it disconnects from the wifi connection just long enough to send the MMS. However, when using a third party, it does not register and therefor isn't sent until you disconnect from the wifi or resend through the stock app.
Works for me bro. But then again, my data is always on...
Sent from my SGH-T999 using Tapatalk 2
This is a pretty crap issue.
I have no damn signal in my house (even though I really should), so Wifi Calling is a godsend (even though it likes to randomly turn off).
But I've got five MMS pending download because of a group text, and I can't reply. I would have to go up the street to get them.
I'm on Verizon and have the same problem. Only solution to sending and receiving is to clear data, but have to do that every time i send or receive an MMS on stock. tried Go SMS and Handcent, and get the same issues.
goldsmitht said:
I'm on Verizon and have the same problem. Only solution to sending and receiving is to clear data, but have to do that every time i send or receive an MMS on stock. tried Go SMS and Handcent, and get the same issues.
Click to expand...
Click to collapse
This worked for me at work and at home. Just need to do this for every wifi access point you use. I found this on Rootzwiki.
Long press on your Wifi connection
Press "Modify Network"
Scroll down to IP Settings and change that from "DHCP" to "Static"
Scroll down to DNS and enter the following information:
DNS 1 - 8.8.4.4
DNS 2 - 8.8.8.8
Press Save
REBOOT YOUR PHONE! This is important.
I would love to be able to send SMS through my WiFi because I get crap signal in my room.... is there a WiFi calling app for att?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Can send, can't receive MMS messages :(

My phone is not rooted, haven't changed the APN at all, using GoSMS Pro as my texting app of choice......the problem is that I can send, but can't receive any MMS messages. Any idea what I can look for to see if it's a phone setting issue? I have confirmed with AT&T that things are setup up properly...i'm stumped
Gadgetz said:
My phone is not rooted, haven't changed the APN at all, using GoSMS Pro as my texting app of choice......the problem is that I can send, but can't receive any MMS messages. Any idea what I can look for to see if it's a phone setting issue? I have confirmed with AT&T that things are setup up properly...i'm stumped
Click to expand...
Click to collapse
Are you getting an error message?
chrischoi said:
Are you getting an error message?
Click to expand...
Click to collapse
I can send them just fine, I just can't receive them for some reason. No error message, I just don't get the mms at all.
Have you check the stock app and are you on wifi?
Sent from my SGH-T999 using Tapatalk 2
I usually turn of mobile data when I'm on WiFi and I've realized that you cannot receive them on WiFi (not sure about sending). I had to turn mobile data on, while on WiFi, in order to receive MMS.
APN issue?
ainen said:
I usually turn of mobile data when I'm on WiFi and I've realized that you cannot receive them on WiFi (not sure about sending). I had to turn mobile data on, while on WiFi, in order to receive MMS.
Click to expand...
Click to collapse
I learned that when I had my Atrix 2, so thats not the problem....APN is set to the stock settings, have not been messed with at all. Stock messaging app is the same, will send but wont receive mms. I got a call from an AT&T tech in Atlanta today telling me they have rectified the network issue. We tried it again but still no go, he said it sounds like I have a defective device cause everything in my account is set how it should be, no more network issues bit the problem remains. Gonna swap it out this evening.
Sent from my SAMSUNG-SGH-I747 using XDA App

T-Mobile MAJOR issue. Anyone else?

Hi,
I have T-Mobile. Using an HTC One.
I belong to several MMS groups, where both iPhones and Android phones are involved. For about 6 months, group MMS was perfectly fine, never had an issue.
For the past month, whenever I send a message to the group, I have a 5% success rate of the message actually being displayed properly for everyone. Everyone keeps telling me my messages are blank. Or it will send multiple blanks. I keep getting sh*t from all of my friends telling me T-Mobile sucks and whatnot. "Get an iPhone, get Verizon." Very frustrating hearing this every damn day. It's really starting to piss me off.
Regular SMS is fine. And any messages sent to the group I can see perfectly fine as well. But sending messages isn't working right! Group MMS is very flakey using the stock app! I don't understand what's going on. T-Mobile doesn't seem very helpful.
Is this happening to anyone else? How do we resolve this? Does anyone work for T-Mobile here? This is getting out of hand.
This is NOT the phone. I have wiped it so many times, tried so many different ROMs. It was perfectly fine and started working improperly out of nowhere. No changes, nothing.
I am not the only one!
http://support.t-mobile.com/thread/55846?start=0&tstart=0
My wife's phone HTC one is doing the exact sake thing!! Just spent an hour on the phone with tom support to no avail. I need to figure this out. Anyone have any ideas at al???
rickm8384 said:
My wife's phone HTC one is doing the exact sake thing!! Just spent an hour on the phone with tom support to no avail. I need to figure this out. Anyone have any ideas at al???
Click to expand...
Click to collapse
Apparently it's affecting all T-Mobile users and not just our device. See here for more info:
http://support.t-mobile.com/thread/57534?start=75&tstart=0
Same problem. This ALL started when I installed the new Hangouts and enabled SMS. Maybe it messed with something?
Anyway, here's something interesting i've found out.
I get a group MMS from multiple devices. When I send the group MMS, android phones "receive it" (on Tmobile/Att carriers), iPhones "reject it" (Tmobile/Att carriers), and WindowsPhones receive "blank" message. Weird.
I had a problem with picture messages. Checking the "delivery reports" under the mms settings makes this problem disappear for me. Try that!
Sent from my HTC One using xda app-developers app
SuperStar1080 said:
I had a problem with picture messages. Checking the "delivery reports" under the mms settings makes this problem disappear for me. Try that!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Worked for my wife's HTC one. Now I hope they fix the actual issue.
Sent from my SM-N900T using Tapatalk
Mms works for me if I leave wifi - calling OFF, as soon as I turn it on every MMS message fails.
Sent from my HTC One using Tapatalk
basa820 said:
Mms works for me if I leave wifi - calling OFF, as soon as I turn it on every MMS message fails.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
WiFi calling shuts off the data radio which MMS needs to send messages. I've sent MMS while on WiFI and I will see my LTE signal turn on to send the message. Maybe WIFi calling completely kills the radio which won't allow a message to send.

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