Headphone jack problem? - Verizon Samsung Galaxy S 4

When I use the headphones that came with the S4 everything sounds fine but when I plug the phone into my car to hear over the cars audio system it makes a crackling/popping sound.
Is there a know issue with the headphone jack?

Yes before I got my VZW S4 on launch day i read that some phones were not nice with some sets of headphones. I believe i read it somewhere like gottabemobile.com or androidpolice.com. One guy actually did a signal analysis and isolated it out and found the frequency of the crackling.
That was why i didn't pre-order my phone but went to a corporate store and checked them out before i bought one.
I did a search and found what might be a fix but i'd still have it exchanged.
Issue
http://www.knowyourmobile.in/samsung/7825/samsung-galaxy-s4-facing-sound-issues
Fix
http://www.androidever.com/fix-samsung-galaxy-s3-crackling-noise-in-headset/#axzz2VLb6YWTo

Eric214 said:
Yes before I got my VZW S4 on launch day i read that some phones were not nice with some sets of headphones. I believe i read it somewhere like gottabemobile.com or androidpolice.com. One guy actually did a signal analysis and isolated it out and found the frequency of the crackling.
That was why i didn't pre-order my phone but went to a corporate store and checked them out before i bought one.
I did a search and found what might be a fix but i'd still have it exchanged.
Issue
http://www.knowyourmobile.in/samsung/7825/samsung-galaxy-s4-facing-sound-issues
Fix
http://www.androidever.com/fix-samsung-galaxy-s3-crackling-noise-in-headset/#axzz2VLb6YWTo
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Click to collapse
Has it been fixed yet?

wallstreet123456 said:
Has it been fixed yet?
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No and it won't be until a hardware revision most likely.

i4mt3hwin said:
No and it won't be until a hardware revision most likely.
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Click to collapse
Well this made me sad today. I thought maybe a firmware update would help, but I have the latest and still using auxiliary as an audio out is no longer an option for me as it still sounds like I'm streaming a 96kbps song over Real Audio. Haha. It's horrible. Luckily I have the GoGroove BlueGate that makes anything with an aux in BT compatible. BT audio sounds fine. It just kind of upsets me that something like this was able to slip by QC for such a major release.

the headphones came with s4 has it own length at jack white divider line replace the car jack with that type may be it would work
Sent from my MT11i using xda premium

Related

Headphone jack issue!

I was wandering if anyone else had this problem? Every time I plug in to the Headphone jack my SD card unmounts. Has anyone else seen this?
Sent from my ADR6400L using XDA Premium App
i dont have that problem but my headphone jack does seem extremely tight, not sure if i have to 'wear' it in
don't have that issue BUT annoying is that when u plug in headphones it DISABLES THE MICROPHONE!! arg. so no way to listen to music & then answer a phone call without unplugging yer phones. How stupid is this?? its like the designers never actually used the phone
luckman212 said:
don't have that issue BUT annoying is that when u plug in headphones it DISABLES THE MICROPHONE!! arg. so no way to listen to music & then answer a phone call without unplugging yer phones. How stupid is this?? its like the designers never actually used the phone
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I know right? Its a damn shame that the guys here will fix all the problems that HTC should have caught
As for the Microphone issue, I think that has to do with the actual software.
Ok, I figured out that the tip of my connector was bent and it was pushing against the SD card.
Sent from my ADR6400L using XDA Premium App
I can't figure that one out either.....anybody?
fatal187 said:
I know right? Its a damn shame that the guys here will fix all the problems that HTC should have caught
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Click to collapse
Sent from my ADR6400L using XDA Premium App
Mic not working
Guess I didn't know this was an issues since every phone I have ever owned (feature phones) with a headphone jack d/c the mic when you plug it in. I always just picked up a nice pair of headphones with a mic on them to answer calls.
Found that out the hard way too. Right in the middle of a busy street, on an important call. Can't wait for CM7 so I dont have to deal with a stupid feature like that...
Audio Jack has a loose connection
I found a different issue in that if you bump the headphone jack just right, it cuts out the audio altogether. I took my Thunderbolt to the store thinking I had a defective unit and I was able to duplicate with their floor models too. Sounds like a manufacturing defect. I tested several headsets that to eliminate that as the problem.
yatman60 said:
I found a different issue in that if you bump the headphone jack just right, it cuts out the audio altogether. I took my Thunderbolt to the store thinking I had a defective unit and I was able to duplicate with their floor models too. Sounds like a manufacturing defect. I tested several headsets that to eliminate that as the problem.
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Can you reproduce the issue with the battery cover off? Wondering if maybe the headphones aren't seated right. Taking the cover off would give more room to make sure they are all the way in there. (That's the only way I could type that last sentance without it sounding pornographic)
Note: don't bump it too hard with the cover off. You may knock the battery out.
no i have not encountered this problem, and i use headphone jack everytime i go out
Yea that definitely is a defect! If you can't easily fix it without potentially causing damage, I would get a replacement
The Disabled Microphone issue is really annoying, I can't wait for a dev to fix it!
That's lame. Have you heard of anyone figuring out a workaround yet?
Anyone found or asked a ROM developer about the mic shutting down when a headset is connected?

[Q] Headphone Output Balance

Just been listening to some music on my SIII and the left output is different to the right output.
The left doesn't have any bass and seems to lack range. The right sounds normal maybe a little more bass than my SII did. I've tried other headphones and its the same.
Has anyone noticed this? Can you test yours so I can work out if its a faulty phone or a software problem
Thanks in advance
Sounds like bad contact at one of the points inside the headphone jack. I'm pretty sure there would be a lot more threads about this if it were a general software or hardware issue. Take your unit back to where you bought it and get a replacement.
anthropolyte said:
Sounds like bad contact at one of the points inside the headphone jack. I'm pretty sure there would be a lot more threads about this if it were a general software or hardware issue. Take your unit back to where you bought it and get a replacement.
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I was thinking that as well, I've just tried a 3rd pair and it seems to be similar. Maybe its down to the 3.5mm jack not seating correctly. I'll try the genuine Samsung ones when I get home and see how they are. If they aren't balance i'll exchange it.
I've just tried another SIII and its the same so I'm guessing the headphones I have don't sit correctly in the headphone socket?
I thought you said you'd tried other headphones? I'd be surprised if two sets of headphones wouldn't fit properly... unless they're the same brand, and have a weird jack design.
I do get bass and full range on both earbuds using the stock samsung headset, but it does sound different than using my mw600 over a2dp. But that's propably due to the worse dac on the latter.
From my tests though ditching the stock player in favor of poweramp, works wonders.
anthropolyte said:
I thought you said you'd tried other headphones? I'd be surprised if two sets of headphones wouldn't fit properly... unless they're the same brand, and have a weird jack design.
Click to expand...
Click to collapse
I did, one pair of Sony MDR-EX71 and the others were Jays One headphones. Weird one
ArbiterGR said:
I do get bass and full range on both earbuds using the stock samsung headset, but it does sound different than using my mw600 over a2dp. But that's propably due to the worse dac on the latter.
From my tests though ditching the stock player in favor of poweramp, works wonders.
Click to expand...
Click to collapse
If 2 SIII's do the same it's either the headphones i've used or the stock player so i'm not worried at the moment.
I've tried the Samsung headphones and they do the same, bluetooth headphones are fine. Surely 2 S3's can't having the same issue and no one else is having a problem?

Static in all audio?

I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
phoc said:
I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
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S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
DangerIsGo said:
S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
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Click to collapse
I have the Verizon variant and I get this same static. For me it sounds like a crackling/popping sound. Having the screen on makes it worse. I even get it during turn by turn navigation and through my car's bluetooth audio.
Verizon and Samsung support have been worthless. There are no stores with replacement stock within 100 miles of me.
I have the same issue with my sprint gs3. I'm hoping it's just a software issue.
I had this issue for a minute on my Sprint S3, then I realized that I hadn't plugged the headphones in quite all the way. They looked like they were in, but there's a final little click. Solved my issue.
The issue we're talking about happens on the speaker phone, earphones and even audio through bluetooth
Sent from my SPH-L710 using xda premium
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
sewhuy said:
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
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Well I followed your advise and unrooted the phone to get a replacement.they of course didn't have any in stock so it'll be there by Tuesday. The rep played music through a set of earphones he had and no further questions were asked. I just hope the replacement doesn't have a different issue like the ones I've read around here. Even my battery life has been spectacular.
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
mrb1946 said:
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I've tried everything I can think of. When it happens while the phone rings I guess there's noting else to do. I even rechecked after unrooting it,downloading the latest sprint update but it seems it's hardware related.
it's not only music playing apps but even others like tune in radio do it as well.
I just tried putting the music on the my external sd card and it doesn't do the popping there. when it reads it off the internal storage is when all the popping begins.

Headphone Jack Sound Problems

Hi there, I recently bought an HTC amaze and I love it so far, but I do have one problem. When I use any pair of headphones or 3.5mm jack my music will play out of both sides, but it's much quieter on the right side. I've tested this with many sources and nothing has worked so far. Is this a common problem? I have 30 days to return the phone but I'd really rather not if I don't have to.
Not an issue on my Amaze.
Have you tried different headphones? Or maybe one of you ears is going bad.
Haha... Definitely not my ears. I've tried several headphones and aux cables and none have worked. Guess I'm going to have to return it. I figured it was probably a hardware issue.
Before you do that try using compressed air in the headphones jack to see if there maybe something in there.
Double0EK said:
Before you do that try using compressed air in the headphones jack to see if there maybe something in there.
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Click to collapse
That was actually my first guess. It almost looks like it won't go all the way in, but even with tons of force it won't go down any further. Looks like I'll be using bluetooth headphones.
eShrooms said:
That was actually my first guess. It almost looks like it won't go all the way in, but even with tons of force it won't go down any further. Looks like I'll be using bluetooth headphones.
Click to expand...
Click to collapse
i say return the bad boy cause once one problem starts another one will persist :crying: and you want your phone 100% not 99% i bought my 4th amaze from ebay returned it cause guy said everything worked when i installed AndroSensor for Google play https://play.google.com/store/apps/details?id=com.fivasim.androsensor&hl=en it showed me the proximity sensor readings is messed up so THANK god i checked or i would had a 90% working phone ^_^
P.s did get my money back and the guy said keep the phone as he will not return to his shop in 3 months ^_^

Discovery about headphone noise (humming)

I looked and didn't see anything about this, so forgive me if it's been posted already.
I noticed, like a lot of people, the annoying humming that this phone makes when you listen to music (for me most apparent when I have it hooked to my car stereo) but I was listening to music with a portable speaker, speaker connected to my LAPTOP (not the phone), and I moved the phone close to where the 3.5mm plugs into the laptop, and I heard the same buzzing sound. 0__0 ... So I think the humming is coming from some one of the wireless radios.. not sure which one, but after a few seconds, it wouldn't hum anymore, which means the radio must have shut off...
Again, forgive me if this is already known information, but if it isn't ... this may help some people, maybe the GPS radio causes the noise?? or Wifi??
x70xchallengerx said:
I looked and didn't see anything about this, so forgive me if it's been posted already.
I noticed, like a lot of people, the annoying humming that this phone makes when you listen to music (for me most apparent when I have it hooked to my car stereo) but I was listening to music with a portable speaker, speaker connected to my LAPTOP (not the phone), and I moved the phone close to where the 3.5mm plugs into the laptop, and I heard the same buzzing sound. 0__0 ... So I think the humming is coming from some one of the wireless radios.. not sure which one, but after a few seconds, it wouldn't hum anymore, which means the radio must have shut off...
Again, forgive me if this is already known information, but if it isn't ... this may help some people, maybe the GPS radio causes the noise?? or Wifi??
Click to expand...
Click to collapse
yeah its the 4G LTE radio. it makes your speakers make weird crazy signal noises when it's too close, too, just like the old GSM flip phones did back in the day
earthrocker said:
yeah its the 4G LTE radio. it makes your speakers make weird crazy signal noises when it's too close, too, just like the old GSM flip phones did back in the day
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Click to collapse
Yep found that out on day one. Switch to wi-fi or turn off data and all will be well. If you're streaming in the car, I barely notice it with the music turned up. Droid Charge didn't have this problem, but it also didn't have an amplified headphone jack. I had to turn my car radio up way higher than my iPod with that phone, not the case with this one.
Homestar1217 said:
Yep found that out on day one. Switch to wi-fi or turn off data and all will be well. If you're streaming in the car, I barely notice it with the music turned up. Droid Charge didn't have this problem, but it also didn't have an amplified headphone jack. I had to turn my car radio up way higher than my iPod with that phone, not the case with this one.
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Click to collapse
You've got to be kidding me... That is nuts, and that buzzing drives me absolutely CRAZY! I noticed something that with my Beats over ears, every time I touched the screen the buzzing would start, couple seconds it would go away. I put the phone into airplane mode and presto, all the buzzing was gone! Verizon HAS to do something about this, it makes the headphone jack virtual unusable!
HTC Is Aware Now
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Email From HTC said:
Thank you for the information. Unfortunately, it did not take me long to test the issue and replicate it with my personal device. I use in-ear ear buds and will be forwarding this to our corporate office in the morning so that we may complete some additional testing on the team and hopefully find a permanent resolution. I appreciate you bringing this to my attention.
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wingman1487 said:
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
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Click to collapse
Though not sure how exactly they could fix this without a hardware change. Rezound had same issue.
Sent from my HTC6435LVW using xda premium
Anyone try a Ferrite Split Core? Not sure if it would help but if you have one sitting around it would be worth a try. Just wrap your audio cable through it a few times, worth a shot. Maybe two one at each end. See attached image.
I've run into this myself, however.....the humming does go away on it's own after a few seconds even when I'm downloading a large file over LTE....that tells me that while it still may be a hardware issue, they likely have filters in place that the software isn't triggering in a timely fashion. So it's possible it could be fixed in software.
beaups said:
I've run into this myself, however.....the humming does go away on it's own after a few seconds even when I'm downloading a large file over LTE....that tells me that while it still may be a hardware issue, they likely have filters in place that the software isn't triggering in a timely fashion. So it's possible it could be fixed in software.
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Am I the only one who did not have that problem? Or have I just not really noticed it. Ill check next time I listen to music
Sent from my HTC6435LVW using xda app-developers app
Homestar1217 said:
Droid Charge didn't have this problem
Click to expand...
Click to collapse
It definitely did. Both this phone and my Charge make my computer speakers buzz.
wingman1487 said:
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Click to expand...
Click to collapse
Did you ever hear anything more on this? I listen using quite sensitive molded ear buds, and am considering returning the phone. What good is an expensive media device that sounds like a lumber mill?
phillipdhall said:
Did you ever hear anything more on this? I listen using quite sensitive molded ear buds, and am considering returning the phone. What good is an expensive media device that sounds like a lumber mill?
Click to expand...
Click to collapse
If you're using expensive IEMs, why are you driving them with the built-in amp? You need to use an external amp and use a player like Neutron MP to line-out to it.
Sent from my HTC6435LVW using xda app-developers app
Argumentation said:
If you're using expensive IEMs, why are you driving them with the built-in amp? You need to use an external amp and use a player like Neutron MP to line-out to it.
Click to expand...
Click to collapse
Thank you! I have considered picking up an external USB DAC. Can you confirm that the stock ROM will support it, and are there compatibility concerns with specific DACs? I'm not an audio engineer any more, so I can't justify spending much...
phillipdhall said:
Thank you! I have considered picking up an external USB DAC. Can you confirm that the stock ROM will support it, and are there compatibility concerns with specific DACs? I'm not an audio engineer any more, so I can't justify spending much...
Click to expand...
Click to collapse
The E17 is a great USB DAC, if that's too expensive, the E7 is a good alternative. You can use an OTG cable and do USB audio, or line out using Neutron. :good:
Sent from my HTC6435LVW using xda app-developers app
I turn off sync when I listen to music and it does the trick. But I also keep sync turned off when I'm not on WiFi so its not really a big deal.
Sent from my HTC6435LVW using Tapatalk 2
It's not the LTE radio causing it. LTE does not use TDMA (time division multiple access, as opposed to CDMA) as in traditional GSM. It uses a different form of signal transmission called OFDMA (orthogonal frequency division multiple access) which is continuous transmission like CDMA, which does not make speakers buzz. Most of the cause of this is the circuit being closely tuned with the flow of power in and out of the battery. If you plug in the phone to charge while using the headphone jack, it should be even louder and more apparent.
A quick fix for this is to put whatever you're using through a noise filter. This one is only $10 on amazon and is better for those listening through speakers rather than headphones. As for me, I don't really hear it much on my phone unless its plugged in, in which this little filter fixes the issue.
Berzerker7 said:
It's not the LTE radio causing it. LTE does not use TDMA (time division multiple access, as opposed to CDMA) as in traditional GSM. It uses a different form of signal transmission called OFMDA (orthogonal frequency division multiple access) which is continuous transmission like CDMA, which does not make speakers buzz. Most of the cause of this is the circuit being closely tuned with the flow of power in and out of the battery. If you plug in the phone to charge while using the headphone jack, it should be even louder and more apparent.
A quick fix for this is to put whatever you're using through a noise filter. This one is only $10 on amazon and is better for those listening through speakers rather than headphones. As for me, I don't really hear it much on my phone unless its plugged in, in which this little filter fixes the issue.
Click to expand...
Click to collapse
Really, then how come whenever I switch to 4g i get buzz, but while on 3g or WiFi it doesn't buzz. And on top of that HTC has said its the 4g antenna causing it.
Sent from my GT-P7510 using xda app-developers app
Bigandrewgold said:
Really, then how come whenever I switch to 4g i get buzz, but while on 3g or WiFi it doesn't buzz. And on top of that HTC has said its the 4g antenna causing it.
Sent from my GT-P7510 using xda app-developers app
Click to expand...
Click to collapse
Coincidence? I've never gotten any buzz, and I'm always on 4G.
Not happening here on stock. I use headset for about 3 hours a day. Best sound yet and i'm a picky listener with only high quality headsets. My Bose OE2 would have picked up any noise.
a little off topic... I havent tried to replicate this on my DNA yet but my iPhone 5 and everyone iPhone I've had since '07 (I've had them all) have this buzzing noise in the car when I have them playing through the aux jack AND charging simultaneously. when I unplug the charger, noise is gone...

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