My Milestone X2 wont boot up... - Motorola Droid X2

I was trying to SBF back to Android 2.3.4 because I wanted to load a custom ROM on my X2. I had the original Android (Version 2.3.5) rooted.
I followed the directions on another thread on this site and now I am stuck. I followed everything that this guide told me to do and up until Step 16, which says,
The Progress and Result columns will update with information as the flash progresses. When the flash is complete, the phone will reboot and RSD Lite SHOULD inform you that the process is complete. If not, you might have to do the process over. You may also receive a message to manually reboot your phone, this is normal and seems to happen about 30-40% of the time.
Click to expand...
Click to collapse
Everything was running fine until I noticed that the RSD Lite was stuck on 99% and saying "Switching phone to BD Mode" (not sure about it actually saying BD it might have been BP or something). My phone then booted up and it says. Failed to Boot 1. I have searched around the forums and other websites and I am lost. I cant even turn the phone on with the power button. I have to plug it into an outlet and then unplug it but it never loads past the "Failed to Boot 1" with the Motorola Icon in the middle. Please help me members of XDA-Developers I am in need.
Is my phone bricked? Or is it savable?
If it IS savable I would like to know what my options are... and how to fix this issue.
Also thanks for taking the time to read this. I hope someone here can help me with this issue.
This is the original link below.
http://forum.xda-developers.com/showthread.php?t=1317707

bbgun_2006 said:
I was trying to SBF back to Android 2.3.4 because I wanted to load a custom ROM on my X2. I had the original Android (Version 2.3.5) rooted.
I followed the directions on another thread on this site and now I am stuck. I followed everything that this guide told me to do and up until Step 16, which says,
Everything was running fine until I noticed that the RSD Lite was stuck on 99% and saying "Switching phone to BD Mode" (not sure about it actually saying BD it might have been BP or something). My phone then booted up and it says. Failed to Boot 1. I have searched around the forums and other websites and I am lost. I cant even turn the phone on with the power button. I have to plug it into an outlet and then unplug it but it never loads past the "Failed to Boot 1" with the Motorola Icon in the middle. Please help me members of XDA-Developers I am in need.
Is my phone bricked? Or is it savable?
If it IS savable I would like to know what my options are... and how to fix this issue.
Also thanks for taking the time to read this. I hope someone here can help me with this issue.
This is the original link below.
http://forum.xda-developers.com/showthread.php?t=1317707
Click to expand...
Click to collapse
If i remember right failed to boot 1 means the bootloader is corrupt or didnt flash properly. at that point it should default to rsd mode. my recomendation is retrying to sbf or follow this. that or find the bootloader .img and load it through fastboot.

failing and switch to bp, is often a drivers issue
fix drivers, read drivers issues in my list or use the ezSBF link
sd_shadow's [Collection] of Links for Droid X2
Sent from my XT862 using Tapatalk 2

sd_shadow said:
failing and switch to bp, is often a drivers issue
fix drivers, read drivers issues in my list or use the ezSBF link
sd_shadow's [Collection] of Links for Droid X2
Sent from my XT862 using Tapatalk 2
Click to expand...
Click to collapse
I thought that too but I went and I downloaded the most updated Motorola drivers from their website and still nothing. I could originally get the phone to boot in RSD mode but since my 'no power' issues I cant even get it to that now.
Lrs121 said:
If i remember right failed to boot 1 means the bootloader is corrupt or didnt flash properly. at that point it should default to rsd mode. my recomendation is retrying to sbf or follow that or find the bootloader .img and load it through fastboot.
Click to expand...
Click to collapse
OK I downloaded the iso file and burned it onto a CD and I have boot up my computer but my phone won't turn on when I plug it into a USB port when I am running the Linux Live CD with the SBF files on it. My phone however will turn on when I plug it into an outlet but about 2-3 seconds after I unplug the phone it shuts itself off. Also even when it is plugged into a wall outlet it still says "Failed to Boot 1". I have been trying to fix it but I haven't been able to figure it out. I was hoping that it would work but since I have tried everything that I could think of and still no results I decided to come back and ask for help with this too.
Thank you again for taking the time to look at this I am getting dire here.

missed that you have a milestone, which carrier?
and which sbfs have you tried
Sent from my Clear using Tapatalk 4 Beta
---------- Post added at 01:22 AM ---------- Previous post was at 01:19 AM ----------
do you have a spare battery? does it go into charge screen ?
Sent from my Clear using Tapatalk 4 Beta
---------- Post added at 01:41 AM ---------- Previous post was at 01:22 AM ----------
just reinstalling drivers may not fix driver errors did you read my drivers issues section in my list
sd_shadow's [Collection] of Links for Droid X2
what model is on label under battery?
---------- Post added at 01:51 AM ---------- Previous post was at 01:41 AM ----------
MB870 or MB867?

If you have the mx2 follow this guidehttp://forum.xda-developers.com/showthread.php?t=2101633
Sent from my SCH-I535 using xda premium

Related

[updated][how-to] sbf tutorial [how-to][updated]

Ok, so after scanning through the SBF thread and a few others and finding instructions all over the place, I decided to bring them all together in one post. Sorry if I don’t mention everybody that contributed these instructions by name but there were a lot of instructions on how to flash the SBF to our phone. You know who you are and I personally thank you and believe everybody else does also.
To begin, download the necessary files and drivers:
Froyo 2.2.2 SBF File
Gingerbread 2.3.3 SBF File
Gingerbread 2.3.4 SBF File
RSD Lite 5.3.1 and Drivers
RSD Lite 5.4.4
1. Reboot your computer and your phone after downloading and installing everything and before you go to flash the SBF file. Use 7-zip to extract the SBF file...
2. Once you have rebooted your computer, go ahead and start RSD Lite and point it at the SBF file and plug your USB cable into your computer ONLY!
3. Turn your phone off.
4. Turn the phone on by pressing and holding the POWER AND VOLUME DOWN buttons until you see FASTBOOT. Press volume down until you reach RSD and press volume up once.
5. Plug your phone into your computer and wait until you see it in RSD Lite and click Start.
6. Your phone will reboot when the process is complete. DO NOT UNPLUG YOUR PHONE FROM UNTIL THE COMPUTER UNTIL THE PROCESS IS COMPLETE.
7. If the phone boot loops pull the battery and boot into the stock recovery by pressing and holding power and volume down until the phone says FASTBOOT, once the phone says FASTBOOT, press volume down until you see ANDROID RECOVERY, once you see ANDROID RECOVERY, press BOTH the volume up and the volume down buttons. You will see the familiar triangle with the exclamation point and the Android. At this point press volume up and down simultaneously again and select “wipe data/factory data reset” by pressing the power button.
8. Reboot your phone and you should be back to full factory default, like new out of the box.
If you have any other problem with RSD Lite, try running it as administrator in Win 7/Vista...
Thank you, very helpful and thanks to everyone involved. Let's get this ball Rollin baby!
Sent from my DROID X2 with that v6 son using XDA Premium App with
You first link does not work properly. I found a working link in the SBF thread and wanted to confirm that it's 482mb?
Don't actually remember... But I believe so.. I will update the link sortly thanks tho...
EDIT: Yes it is 482MB Link has also been updated...
Sent from my DROID X2 using Tapatalk
Thanks for putting every thing together and thanks to everyone who contributed. This should make it easy for everyone to understand.
Sent from my DROID X2 using XDA Premium App
Added to the roll up sticky, thanks.
Mr. Clown said:
Added to the roll up sticky, thanks.
Click to expand...
Click to collapse
Thank You! Mr. Clown!!! I have been trolling xda since my A&TT Tilt and have become very involved with this phone and am glad to actually help and contribute!!
any guide as to how to unpack the .sbf and reveal its contents
slowz3r said:
any guide as to how to unpack the .sbf and reveal its contents
Click to expand...
Click to collapse
That is actually a great question Slowz3r.... I would love to know how to open that SBF, but I really have no clue... I will try and see if maybe I can open it in Linux. If anybody around here has any ideas or has already tried this, please let me know...
TIA
I have followed this guide to the letter, even to the point of redownloading both the SBF and the drivers a few times. Even after a reboot, when I plug my phone into the computer it says "Unable to retrieve initialization values from INI file"
I've tried it every day for the past 3 and to no avail, always same issue.
Edit: I did a clean uninstall and reinstall of everything, rebooted, and it worked. So I suppose it was an installation error of sorts.
Anyone else notice that to the right under platform it says 4G Tegra? Some also stated that their computer detected a 4G Modem when the phone was in a certain mode.
uhh186 said:
I have followed this guide to the letter, even to the point of redownloading both the SBF and the drivers a few times. Even after a reboot, when I plug my phone into the computer it says "Unable to retrieve initialization values from INI file"
I've tried it every day for the past 3 and to no avail, always same issue.
Edit: I did a clean uninstall and reinstall of everything, rebooted, and it worked. So I suppose it was an installation error of sorts.
Click to expand...
Click to collapse
Believe it or not I, of all people(the person writing the tutorial), had the same issue last night.... I just reinstalled like you said and all worked fine....
zakth said:
Anyone else notice that to the right under platform it says 4G Tegra? Some also stated that their computer detected a 4G Modem when the phone was in a certain mode.
Click to expand...
Click to collapse
Yes, I have also seen this in the options before you get to rsd mode... Don't know what that means or why its labelled that way but it is definitely interesting... It would be great to find out what motorola might have to say about this and if that may be why we have been waiting so long for an update!!! I highly doubt it tho, but still nice to think about...
uhh186 said:
I have followed this guide to the letter, even to the point of redownloading both the SBF and the drivers a few times. Even after a reboot, when I plug my phone into the computer it says "Unable to retrieve initialization values from INI file"
I've tried it every day for the past 3 and to no avail, always same issue.
Edit: I did a clean uninstall and reinstall of everything, rebooted, and it worked. So I suppose it was an installation error of sorts.
Click to expand...
Click to collapse
This happened to me also, i found out after two hours of forum searching, that you need 5.3 rsd lite, the one in the download worked for me, but maybe its your operating system, i had to use my xp computer because it would not work on my Win. 7 machine. Hope this helps.
gageoliver said:
This happened to me also, i found out after two hours of forum searching, that you need 5.3 rsd lite, the one in the download worked for me, but maybe its your operating system, i had to use my xp computer because it would not work on my Win. 7 machine. Hope this helps.
Click to expand...
Click to collapse
It should work with Win 7 as that is what I am running... The link I have posted for rsd lite is 5.3... Maybe if you run rsd lite as admin??? I didn't have to but that might be a solution....
It Works!!
This is the first Sbf download that worked for me, i noticed that this one was over 700 mb in size. All the other ones were 482 mb. I guess those were just the partial Sbf. Thanks for this, i really needed it!
I had to do a factory reset of my phone the other day. I used RSD5.3.1 and the 482 mb SBF.
I bootlooped initially on the reboot but after doing a battery pull and then going into recovery, everything worked. I did get a couple settings wrong on setting up the phone but fortunately, there is a Verizon store very close by.
All the bloatware that TB had backed up up prior to me uninstalling came back. After the reload, I re-rooted but haven't uninstalled or frozen anything yet.
gageoliver said:
This is the first Sbf download that worked for me, i noticed that this one was over 700 mb in size. All the other ones were 482 mb. I guess those were just the partial Sbf. Thanks for this, i really needed it!
Click to expand...
Click to collapse
Actually the sbf included here is also 482 mb... Maybe the other downloads got corrupted?? However, I'm just glad it worked for you!
DAG425 said:
Actually the sbf included here is also 482 mb... Maybe the other downloads got corrupted?? However, I'm just glad it worked for you!
Click to expand...
Click to collapse
New Links I Just Uploaded Yesterday.
http://www.droidforums.net/forum/droid-x2-hacks/156070-sbf-file-rsd-lite-drivers-instructions.html
ok, just sbf'd my phone... hooked up rebooted blah blah blah... now im ****ting my pants... rsd says Results Fail and in the status says Disconnected.... idk why... all i know is that it was up for like the first phase... rebooted and says switchin ti BP mode... did that... then rebooted at 99% and then this.....
Phone is stuck on Moto Dual Core screen... and doing nothing... some please tell me i didnt mess this up.
Edit: Ok, i rebooted did the recovery thing and data wiped, got it working and now configuring the phone.. sorry for this post, was jus scared i guess >.<

[Q] problem unlocking bootloader

so, i tried to unlock my bootloader following qbking's video and hard bricked my 1st photon. I bricked when i tried to flash derpunlock using rsdlite 5.5
In the compendium thread, it looks like the steps were slightly different and i was wondering if i just screwed up qbking's instructions, or should i follow the compendium instead?
sorry if this is a stupid question. any help would be much appreciated.
You cant get into rsd protocal?
Sent from my MB855 using xda premium
If you followed all the steps you should have been fine, are you sure you didn't forget anything? Maybe download RSS lite 5.6, that's the latest and it worked for my photon
Sent from my MB855 using xda premium
i got to where it said "Starting RSD protocol support" like in the video by holding Power + Vol. up. http://www.youtube.com/watch?v=BwRjFrzClBs
then i hit Start in RSD lite. It froze at "Executing 99%" like the video said it would, but my phone went black and never turned on again.
looking closer, i see that im flashing derpunlock and he's flashing pudding_stock_unlock. could that have done it?
derpunlock is what i used if i remember correctly
does anyone has a link to the driver flash MDM6600
Well yeah its supposed to do that. Did you wait for it to say flashing failed before you unplugged the phone? Cause once it does, that part of the unlocking process is done, and if you turned on your phone manually, it'd still start up like it used to. It might take a while to say flashing failed on rsd lite, but you cant unplug it until you do
yeah, i waited til it said flashing failed. my phone was off when it was done though, couldnt ever get it back on after that.
should i run RSDlite when my phone says "RSD" or "starting rsd protocal"?
also, thanks for the replies everyone.
Rsd
Sent from my Motorola Electrify using XDA
absolutely same problem

[Q] droid x2/milestone x2 is freezing on doal core startup screen

My droid x2 freezes on the dual core start up screen every time i try to turn it on, i pulled the battery out the first time this happened, and I've already went into recovery mode and did the (wipe data/factory reset) option, and i also wiped my cache partition, but still my phone freezes on boot. my phone started doing this when i was using "mcTweaker" and a notification popped up and it said i need to reboot, but as the same time i hit reboot system in the options menu. when i did this the phone cut off and since then it always freezes on the dual core screen when i start it up. i am also still on the stock rom and am rooted. any help or tips on how to fix this is highly appreciated.
if you can still can get to recovery, and have a backup, restore it
as you have wiped data, that is unlikely, unless you flashed re-recovery
sbf is your last option
:/
sd_shadow said:
if you can still can get to recovery, and have a backup, restore it
as you have wiped data, that is unlikely, unless you flashed re-recovery
sbf is your last option
Click to expand...
Click to collapse
im not quite sure how to sbf this phone, once again your help is appreciated... do you know how to? ill check around the forums and see if i can find anything too
Oops
sneaker14 said:
im not quite sure how to sbf this phone, once again your help is appreciated... do you know how to? ill check around the forums and see if i can find anything too
Click to expand...
Click to collapse
Ok my bad, i feel lyk such a noob... i just wasnt waiting long enough for the starting RSD protocol support thing. Problem solved
great, just don't flash wrong sbf
Droid x2 and Milestone x2 have different sbfs, because they are different devices, different radios
ok for some reason it stays on the (Starting RSD Protocol Support) screen and never advances onto anything else D: is there a fix for this or is my completely screwed. i thought since the thread i read said it takes 3-5 minutes to start it up thats what my problem was, but i was wrong, the thing just simply wont start up... sorry for false assumption
yes that's it "Starting RSD Protocol Support"
is all is does, till you start rsd lite, doesn't change till half way through sbf or more
Ok thank you sooo much, this was frustrating me since last friday and i think the rsd lite i had was the problem, i went and downloaded a different one and now its working ... once again thanks for your help, ill get back to ya if i mess anything else up haha
sd_shadow said:
yes that's it "Starting RSD Protocol Support"
is all is does, till you start rsd lite, doesn't change till half way through sbf or more
Click to expand...
Click to collapse
now when i try to do it it says (error switching phone to BP Pass through mode) idk what to do or why its doing this
its a driver issue
a couple of options
use the moto drivers program
or ezSBF for x2, no drivers needed
both in my list of stuff
sd_shadow's list of links for Droid FAQs, SBF, Rooting, ROMs.... https://docs.google.com/document/d/1Goawxdx_UBF4Y8lqzHYWf8Ha3yUcRK4faq0UWIlXLWA/edit
also the fix for the d2 was
" Note: Under certain circumstances (especially when using Windows Vista and Windows 7) there might be a problem with not all device drivers being installed correctly. In such case, the flashing process will abort, and your phone won't be able to boot normally. RSDLite shows the following error message:
Error switching phone to BP Pass through mode
To get around this issue, once you get a Device driver could not be installed message from Windows, don't close RSDLite nor power off the phone. Start Motorola Driver Installer once again, and let it finish. Then if RSDLite didn't timeout yet, head to Device Manager, find the Unknown device, and in its properties' Driver tab click Update driver…. It should now install normally. If RSDLite timed out and you got an error from it, just repeat the SBF process. The driver should now be present, and the flashing process will finish normally.
Once the flashing process is complete, RSDLite will tell you to “power the phone up manually”. In most cases you won't be able to do this straight as instructed: the phone will be bootlooping. Take the battery out, and then place it back in. Press the lock/power button: the phone should boot normally. Close RSDLite. Disregard the warning about flashing not being completed since your phone has already booted into Android.
In case you still get bootloops after pulling the battery, wipe data in Android Recovery. "
Sent from my DROID X2 using xda premium
sd_shadow said:
its a driver issue
a couple of options
use the moto drivers program
or ezSBF for x2, no drivers needed
both in my list of stuff
sd_shadow's list of links for Droid FAQs, SBF, Rooting, ROMs.... https://docs.google.com/document/d/1Goawxdx_UBF4Y8lqzHYWf8Ha3yUcRK4faq0UWIlXLWA/edit
also the fix for the d2 was
" Note: Under certain circumstances (especially when using Windows Vista and Windows 7) there might be a problem with not all device drivers being installed correctly. In such case, the flashing process will abort, and your phone won't be able to boot normally. RSDLite shows the following error message:
Error switching phone to BP Pass through mode
To get around this issue, once you get a Device driver could not be installed message from Windows, don't close RSDLite nor power off the phone. Start Motorola Driver Installer once again, and let it finish. Then if RSDLite didn't timeout yet, head to Device Manager, find the Unknown device, and in its properties' Driver tab click Update driver…. It should now install normally. If RSDLite timed out and you got an error from it, just repeat the SBF process. The driver should now be present, and the flashing process will finish normally.
Once the flashing process is complete, RSDLite will tell you to “power the phone up manually”. In most cases you won't be able to do this straight as instructed: the phone will be bootlooping. Take the battery out, and then place it back in. Press the lock/power button: the phone should boot normally. Close RSDLite. Disregard the warning about flashing not being completed since your phone has already booted into Android.
In case you still get bootloops after pulling the battery, wipe data in Android Recovery. "
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
so i installed the device manager 2.2.28 and installed the drivers, and im using rsd lite 5.7 and im still getting the error D: so do u know why its still doing this?
sd_shadow said:
its a driver issue
a couple of options
use the moto drivers program
or ezSBF for x2, no drivers needed
both in my list of stuff
sd_shadow's list of links for Droid FAQs, SBF, Rooting, ROMs.... https://docs.google.com/document/d/1Goawxdx_UBF4Y8lqzHYWf8Ha3yUcRK4faq0UWIlXLWA/edit
also the fix for the d2 was
" Note: Under certain circumstances (especially when using Windows Vista and Windows 7) there might be a problem with not all device drivers being installed correctly. In such case, the flashing process will abort, and your phone won't be able to boot normally. RSDLite shows the following error message:
Error switching phone to BP Pass through mode
To get around this issue, once you get a Device driver could not be installed message from Windows, don't close RSDLite nor power off the phone. Start Motorola Driver Installer once again, and let it finish. Then if RSDLite didn't timeout yet, head to Device Manager, find the Unknown device, and in its properties' Driver tab click Update driver…. It should now install normally. If RSDLite timed out and you got an error from it, just repeat the SBF process. The driver should now be present, and the flashing process will finish normally.
Once the flashing process is complete, RSDLite will tell you to “power the phone up manually”. In most cases you won't be able to do this straight as instructed: the phone will be bootlooping. Take the battery out, and then place it back in. Press the lock/power button: the phone should boot normally. Close RSDLite. Disregard the warning about flashing not being completed since your phone has already booted into Android.
In case you still get bootloops after pulling the battery, wipe data in Android Recovery. "
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
I installed the drivers and im still getting the error for some reason D: i used motorola device manager 2.2.28 to install the drivers. and am using rsd lite 5.7
use ezSBF for x2, no drivers needed
sd_shadow said:
use ezSBF for x2, no drivers needed
Click to expand...
Click to collapse
alrighty im bout to try that, but if that doesnt work is it the last option for me... and if i brought it back to the store would they fix it?
unlikely that verizon would fix, rooting voids warranty
they may replace, if you tell them you don't know what happened
if you bought insurance, that will cover it
Sent from my DROID X2 using xda premium
sd_shadow said:
unlikely that verizon would fix, rooting voids warranty
they may replace, if you tell them you don't know what happened
if you bought insurance, that will cover it
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
all right, if this dont work ill take it back and tell em i dont know what happened. but a problem is it says "failed to boot 1" as soon as you tun the phone on so hopefully they wont know
Whoa are you telling us ezsbf didn't work?? Is this the first "actual" bricking of a x2?
Sent from my MB870 using xda app-developers app
sneaker14 said:
all right, if this dont work ill take it back and tell em i dont know what happened. but a problem is it says "failed to boot 1" as soon as you tun the phone on so hopefully they wont know
Click to expand...
Click to collapse
your holding volume up, when powering on, to boot to 'starting rsd support'?

[Q] Razr bricked - anyone with the patience to help a noobie?

I've looked at over 30 different posts on this site and other sites on this topic and tried several things, but nothing is working so I'm hoping someone can take this noob under their wing to try to walk me through restoring my Razr Maxx. Many of the posts I tried had broken links to files or other issues.
I rooted the phone but was unsuccessful in loading a bootloader. The phone goes to the "Encryption unsuccessful" screen on boot up. "Reset phone" does not work. I can get into AP Fastboot fine.
I installed the Google USB drivers and Moto drivers from the SDK. Downloaded and ran Motohelper.
Installed RSD Lite 5.7 but it does not recognize the phone, even when the phone is in Fastboot mode and plugged in via USB. The phone indicates "USB Connected" but RSD doesn't show the phone.
I downloaded VRZ_XT912_6.5.1-73_DHD-11_TA-3_1FF_02.xml.zip
I have no idea what to do now.
Please keep in mind, I'm a total noobie, so very explicit instructions would be a GREAT HELP! Links to other threads that don't really address my particular situation or that have old broken links will not really help.
Thanks!
John
Get into fastboot mode and use this utility: http://www.droidrzr.com/index.php/t...xt912-jellybean-windows-mac-linux-all-in-one/
Thanks for the link -- that worked!!
jwiltse said:
I've looked at over 30 different posts on this site and other sites on this topic and tried several things, but nothing is working so I'm hoping someone can take this noob under their wing to try to walk me through restoring my Razr Maxx. Many of the posts I tried had broken links to files or other issues.
I rooted the phone but was unsuccessful in loading a bootloader. The phone goes to the "Encryption unsuccessful" screen on boot up. "Reset phone" does not work. I can get into AP Fastboot fine.
I installed the Google USB drivers and Moto drivers from the SDK. Downloaded and ran Motohelper.
Installed RSD Lite 5.7 but it does not recognize the phone, even when the phone is in Fastboot mode and plugged in via USB. The phone indicates "USB Connected" but RSD doesn't show the phone.
I downloaded VRZ_XT912_6.5.1-73_DHD-11_TA-3_1FF_02.xml.zip
I have no idea what to do now.
Please keep in mind, I'm a total noobie, so very explicit instructions would be a GREAT HELP! Links to other threads that don't really address my particular situation or that have old broken links will not really help.
Thanks!
John
Click to expand...
Click to collapse
jwiltse said:
OK, I thought I had the Moto drivers installed, but apparently I did not. I installed the Motorola Device Manager and now my phone shows up in RSD Lite, but when I tried to flash a rom, I got this message: "Please check input file. Either XML format is wrong or image files associated with it are missing." I tried 3 different ROMs that supposedly work with this phone and got the same error. Any ideas?
Click to expand...
Click to collapse
My XT912 Razr bricked a while ago and I fixed it thanks to this program!
Download it here: http://forum.xda-developers.com/showthread.php?t=2192467
This utility will restore your Razr.
NOTE: If your battery on your phone is dead, then you need to purchase a Motorola factory cable off ebay. They're relatively cheap. So after you charge it with the factory cable, you can then run the program and follow the instructions.
Hope this helped. Happy 4th

Need help recovering XT926 Droid Razr Maxx HD

I am new here and I apologize if this is a repeat but I have spent hours reading threads and looking for a solution. If it's here I can't find it. Below is the screen I get when I turn it on. I've found threads that show the same screen but not how to fix it. I would like the simplest way to get it back working and booting again either to factory specs or to one of the mods. I have never flashed or rooting this phone and I need to find instructions that are step by step that I can follow. I've made sd cards for my nook before following instructions from here but I need them to be complete and thorough since I am not well versed. Any help will be greatly appreciated including pointing me to existing instructions if they exist because I can't find them.
I have a Droid Razr Maxx HD (XT 926) that failed. I have tried pretty much every suggestion that I could find to make it start up again without success. AT this point I can't tell you all the steps I have tried but I know I tried normal powerup, recovery, AP fastboot, factory and bp tools and nothing happens with any of them. I know at one point I got somewhere (hours of trying adn I no longer know all of what I have tried) where i had an option to format and recover or something like that. Yes i tried it and got nowhere. Yes go ahead and say I am in idiot because at this point I agree with you!!
When i power it on now I get the following screen - black background with white text:
AP Fastboot Flash Mode (S)
10.9B(*) (sha-1e9f557, 2013-05-25 01:04:26)
eMMC Info:Size 16gb
Device is LOCKED. Status Code: 0
Battery OK
Transfer Mode:
USB Connected
Failed to hab check for boot: 0x56
Fastboot Reason: Boot Failure
Any help is greatly appreciated as my wife's phone just died and we can't afford to buy a new one so i need to get this one back up and running. Thanks anyone and everyone.
"boot load selection menu" does nothing regardless of option selected
mspeter said:
I am new here and I apologize if this is a repeat but I have spent hours reading threads and looking for a solution. If it's here I can't find it. Below is the screen I get when I turn it on. I've found threads that show the same screen but not how to fix it. I would like the simplest way to get it back working and booting again either to factory specs or to one of the mods. I have never flashed or rooting this phone and I need to find instructions that are step by step that I can follow. I've made sd cards for my nook before following instructions from here but I need them to be complete and thorough since I am not well versed. Any help will be greatly appreciated including pointing me to existing instructions if they exist because I can't find them.
I have a Droid Razr Maxx HD (XT 926) that failed. I have tried pretty much every suggestion that I could find to make it start up again without success. AT this point I can't tell you all the steps I have tried but I know I tried normal powerup, recovery, AP fastboot, factory and bp tools and nothing happens with any of them. I know at one point I got somewhere (hours of trying adn I no longer know all of what I have tried) where i had an option to format and recover or something like that. Yes i tried it and got nowhere. Yes go ahead and say I am in idiot because at this point I agree with you!!
When i power it on now I get the following screen - black background with white text:
AP Fastboot Flash Mode (S)
10.9B(*) (sha-1e9f557, 2013-05-25 01:04:26)
eMMC Info:Size 16gb
Device is LOCKED. Status Code: 0
Battery OK
Transfer Mode:
USB Connected
Failed to hab check for boot: 0x56
Fastboot Reason: Boot Failure
Any help is greatly appreciated as my wife's phone just died and we can't afford to buy a new one so i need to get this one back up and running. Thanks anyone and everyone.
Click to expand...
Click to collapse
I spent another night reading threads looking for a solution without success. I believe by now I have lost everything including the OS so I need to find instructions for how to bring it back to ANY state, factory or CM anything. When i hold all three buttons down and the screen goes dark I release the power button (Still hold down both volumes) and eventually the "boot load selection menu" comes up. None of the options do anything except go back to AP Fastboot. Can anyone please help me with instructions for what to do to fix? Thanks for any assistance anyone can provide.
Install rsd lite 6.1.6, download your ROM from sbf android, don't recall the site name exactly. Install Motorola drivers. Flash it up while in boot mode.
That's a good start.
hbenz2008 said:
Install rsd lite 6.1.6, download your ROM from sbf android, don't recall the site name exactly. Install Motorola drivers. Flash it up while in boot mode.
That's a good start.
Click to expand...
Click to collapse
i downloaded all the files but before I proceed let me confirm you run RSD lite from a pc with teh phone connected right? I assume once that is done my droid menus will operate and I will be able to flash it from boot mode using 4.4.2? Like i said I have never done this before so i am trying to proceed caustiously so pardon my ignorance and hesitation if you can. And thanks again if you decide to stay with me and walk me through this.
Yes from pc while 926 is connected. Just make sure you have the right ROM for ur phone. Be back in few hours. Reverify, read, and proceed. You had stock on it before, flash stock then deal with update later.
hbenz2008 said:
Yes from pc while 926 is connected. Just make sure you have the right ROM for ur phone. Be back in few hours. Reverify, read, and proceed. You had stock on it before, flash stock then deal with update later.
Click to expand...
Click to collapse
I'm sorry I had to go out of town for three days but I;m back and unfortunately lost. I have been looking for an "SBF" file to use with RSDlite but maybe I have it and just don't know it because it's not called that. I downloaded several Motorola firmware files for my XT926. Below is the list of those files but none of them have a file type of SBF. Are these the right files?
Also when I run RSDlite and connect my phone it does not show up. When i click "show device" nothing happens. I unplugged and reconnect no luck. i shut down rsdlite and restarted no luck.
Android 4.0.4
Blur_Version.0.6.25.XT926.Verizon.en.US
Verizon US
605.3 MiB
433701B78701EFB5E5AA5D97BC9E07B5
Android 4.1.1
Blur_Version.9.1.41.XT926.Verizon.en.US
Verizon US
620.0 MiB
60D197DFEEB0DD3C138BB8E5DBA44FD6
Android 4.1.2
Blur_Version.9.16.6.XT926.Verizon.en.US
Verizon US
622.2 MiB
C17282528E409E1C4AE618DEFB5AE208
Android 4.1.2
Blur_Version.9.16.9.XT926.Verizon.en.US
Verizon US
621.0 MiB
4E25174CC00BC3B00CB3A53EAA510BE8
Android 4.1.2
Blur_Version.9.20.1.XT926.Verizon.en.US
Verizon US
626.7 MiB
B67F3A2D238BB9502FB82FCFBB89274D
Android 4.1.2
Blur_Version.9.30.1.XT926.Verizon.en.US
Verizon US
627.4 MiB
C374485427EFD219F4FBBEFE263267B5
Android 4.4.2
Blur_Version.183.46.10.XT926.Verizon.en.US
Verizon US
741.2 MiB
856606BFC7A74A473924954F67CC23C5
Hi :
Do you know what version was on your phone jelly bean 4.1.2 or kitkat 4.4.2? Anyway no harm trying to flash jelly bean:
Android 4.1.2
Blur_Version.9.30.1.XT926.Verizon.en.US
Verizon US
627.4 MiB
C374485427EFD219F4FBBEFE263267B5
Yor phone must be showing apfastboot, plus of course you must have motorola drivers installed on your pc in order for it to recognize your Droid.
hbenz2008 said:
Hi :
Do you know what version was on your phone jelly bean 4.1.2 or kitkat 4.4.2? Anyway no harm trying to flash jelly bean:
Android 4.1.2
Blur_Version.9.30.1.XT926.Verizon.en.US
Verizon US
627.4 MiB
C374485427EFD219F4FBBEFE263267B5
Yor phone must be showing apfastboot, plus of course you must have motorola drivers installed on your pc in order for it to recognize your Droid.
Click to expand...
Click to collapse
Thanks for your help. no unfortunately I don't know what version it used to be on. So you are pointing out the file i should run so thanks. i will see if i can run that in rsdlite and maybe get somewhere wtih this. back in a few.
That is at least a safe manoeuvre. It won't kill ur phone
hbenz2008 said:
That is at least a safe manoeuvre. It won't kill ur phone
Click to expand...
Click to collapse
ran the file using rsdlite and it decompressed apparently fine. It says for phone model "VANQUISH_CFC_IFLASH" and I don't know that is right. I have a XT926 Razr Maxx HD. My device does not show up in the device window and when I press the start button nothing appears to happen I presume because my phone does not show up in the window? Not sure how to proceed at this point?
Extract your download to a folder in your desktop. Make sure you point rsd lite to the xml file on the extracted folder. Let it do the rest. Did you download Motorola drivers?
hbenz2008 said:
Extract your download to a folder in your desktop. Make sure you point rsd lite to the xml file on the extracted folder. Let it do the rest. Did you download Motorola drivers?
Click to expand...
Click to collapse
i created a folder on my desktop, copied the file to it, ran rsdlite and it decompressed again (this time to that folder I assume) and i then selected the xml file. no device shows up yet and select the show device button does nothing. i then press start and again it seems to do nothing. the file properties box is filled in with info such as file name creation date size version etc. so that looks good. To me it appears to not be able t find the phone to run it on. the phone is in the AP Fastboot Flash mode screen - is this the correct place for the phone to be at?
also i have not downloaded drivers yet. I have downloaded some files based on other threads such as build files, somethign KITKAT, latest CM build from 20140918 and who knows what else at this point. I hae not used anything yet other than the xml you are having me try to run.
Google Motorola drivers 2.4.5 or go to MoTo website. Gotta have drivers for the pc to recognize the phone
---------- Post added at 04:14 PM ---------- Previous post was at 04:09 PM ----------
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
---------- Post added at 04:14 PM ---------- Previous post was at 04:14 PM ----------
Download, reboot and try again
hbenz2008 said:
Google Motorola drivers 2.4.5 or go to MoTo website. Gotta have drivers for the pc to recognize the phone
---------- Post added at 04:14 PM ---------- Previous post was at 04:09 PM ----------
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
---------- Post added at 04:14 PM ---------- Previous post was at 04:14 PM ----------
Download, reboot and try again
Click to expand...
Click to collapse
AWESOME. phone is now recognized so i am decompressing again and set it to flash when complete. Fingers crossesd and THANK YOU for getting me this far!! First Time i have felt maybe some progress.
Cool man, it will come back to life and be better than what it was.
mspeter said:
AWESOME. phone is now recognized so i am decompressing again and set it to flash when complete. Fingers crossesd and THANK YOU for getting me this far!! First Time i have felt maybe some progress.
Click to expand...
Click to collapse
Failed the flash. Info is as follows
Model= Fastboot Vanquish S
Port=1
Port type - USB
IME/ESN/MEID=n/a
Status = Failed flashing process. 2/29 flash sbl1 "sbl1.mbn"-> Phone returned FAIL
Result-Fail
There is a work around. What s the 2/29 on rsd lite say exactly?
---------- Post added at 04:30 PM ---------- Previous post was at 04:25 PM ----------
The xml file needs editing. But need to Know the exact error. Xml gets edited by note pad. Easy process
---------- Post added at 04:34 PM ---------- Previous post was at 04:30 PM ----------
Remove this Line between < get Var > and try again. Keep a fresh xml saved somewhere in ur pc
hbenz2008 said:
There is a work around. What s the 2/29 on rsd lite say exactly?
---------- Post added at 04:30 PM ---------- Previous post was at 04:25 PM ----------
The xml file needs editing. But need to Know the exact error. Xml gets edited by note pad. Easy process
---------- Post added at 04:34 PM ---------- Previous post was at 04:30 PM ----------
Remove this Line between < get Var > and try again. Keep a fresh xml saved somewhere in ur pc
Click to expand...
Click to collapse
It says precisely what I posted above - Failed flashing process. 2/29 flash sbl1 "sbl1.mbn" - > Phone returned FAIL
Remove line I posted above. Take the whole line. < >
hbenz2008 said:
Remove line I posted above. Take the whole line. < >
Click to expand...
Click to collapse
opened the file in notebook
found the line that mentioend sb1 adn i deleted it all leaving only the <>
selected "save as" and the file type option was text file
opened rsdlite again and when I selected the modified file box pops up saying ?PLease check input file. Either XML format is wrong or image files asociated with it are missing"
went back in and got rid of the open and close carrots and re-ran rsdlite
ran longer and i got a few beep tones but still failed.
this time it says
Failed Flashing process. 10/28 flash partition "gpt_main0.bin" - > Phone returned FAIL

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